Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,875 complaints for INFINITI
Incident date: Jan 20, 2006
ONCE OUR CAR PASSED 70,000 MILES WE BEGAN TO HAVE VARIOUS PROBLEMS. FIRST WE HAD TO GET A NEW TRANSMISSION, WHICH WAS FOLLOWED BY FIXING THE INTAKE AND UPPER VACUUM. NOW THERE MIGHT BE A CRACK IN THE VACUUM WHICH IS CAUSING THE VEHICLE TO NOT OPERATE PROPERLY. *NM
Incident date: Jun 27, 2002
CONSUMER INFINITI CHECK ENGINE LIGHT ILLUMINATED MECHANIC DETERMINED THERE WAS EXCESSIVE HIGH VOLTAGE. *TS THE COILS WERE DEFECTIVE WHICH WERE AFFECTING THE IGNITION- SIGNAL WHICH WAS CAUSING THE HIGH VOLTAGE.*JB
Incident date: Feb 15, 2006
UNEXPLAINABLE/UNEXPECTED REVVING OF MY ENGINE OCCURRED AT A STOP LIGHT WHILE MY FOOT WAS ON THE BRAKE. THE ENGINE REVVED UP 5K RPM. NO APPARENT REASON FOR THIS TO OCCUR. NORMAL ROUTE TAKEN FROM WORK INVOLVES STOP AND GO TRAFFIC WITH MULTIPLE STOP LIGHTS. ABOUT 5 MILES INTO JOURNEY HOME, ENGINE REVVED AT THE LIGHT. AVERTED DAMAGE BY PLACING VEHICLE IN PARK AND TURNING IGNITION OFF. CAR HA... Read more
Incident date: Feb 24, 2006
DT*: THE CONTACT STATED THERE IS A LOUD RUBBING NOISE FROM THE FRONT END, WHICH CAN BE HEARD ABOVE THE RADIO. THE DEALERSHIP DETERMINED THE NOISE WAS A CUPPING ON THE INSIDE OF THE TIRES, THIS IS CAUSED BY THE VEHICLE. THE TIRES NEED TO BE REPLACED EVERY 10,000 MILES. ALSO, THE CLUTCH WAS GRINDING, BUT THE DEALERSHIP REFUSES TO LOOK AT THIS.
Incident date: Feb 24, 2006
DT*: THE CONTACT STATED THERE IS A LOUD RUBBING NOISE FROM THE FRONT END, WHICH CAN BE HEARD ABOVE THE RADIO. THE DEALERSHIP DETERMINED THE NOISE WAS A CUPPING ON THE INSIDE OF THE TIRES, THIS IS CAUSED BY THE VEHICLE. THE TIRES NEED TO BE REPLACED EVERY 10,000 MILES. ALSO, THE CLUTCH WAS GRINDING, BUT THE DEALERSHIP REFUSES TO LOOK AT THIS.
Incident date: Jan 6, 2006
DT*: THE CONTACT STATED WHILE APPLYING THE BRAKES THE VEHICLE SUDDENLY ACCELERATED WITHOUT WARNING. THE SUDDEN ACCELERATION CAUSED THE VEHICLE TO CRASH INTO A CONCRETE WALL, CAUSING A MINOR KNEE INJURY. THE VEHICLE WAS TOWED TO THE DEALERSHIP AS A PRECAUTION. UPON INSPECTION THE DEALERSHIP WAS UNABLE TO DUPLICATE THE PROBLEM. THE PROBLEM OCCURRED ON MULTIPLE OCCASIONS AND WAS INSPECTED EACH T... Read more
Crash
1 injured
Incident date: Feb 13, 2006
DT*: THE CONTACT STATED THE VEHICLE WAS BURGLARIZED. WHEN THE DOOR LOCKS WERE FORCED OPEN THE WINDOWS CAME DOWN AUTOMATICALLY. THIS ALLOWED EASY ACCESS TO THE VEHICLE. THE DEALER AND MANUFACTURER WERE ALERTED.
Incident date: Feb 4, 2006
FUEL GAUGE DOES NOT READ FULL WHEN FILLED WITH GAS AT THE FUELING STATION. MY UNDERSTANDING IS THE FUEL SENDING UNITS NEED REPLACING. *NM
Incident date: Feb 6, 2006
I PURCHASED A 2005 INFINITI FX35, ON OCTOBER 2004 FROM MILLER INFINITI IN THE CITY OF VAN NUYS, CA AND EVER SINCE THE BRAKES ON THIS VEHICLE HAVE BEEN SQUEAKING, 3 MONTHS AFTER I BOUGHT THIS VEHICLE, I CALLED MILLER INFINITI (SOMEBODY IN THE SERVICE DEPARTMENT) WAS AWARE OF SUCH ISSUE FOR THIS VEHICLE, AND HE'S ONLY SUGGESTION WAS "QUOTE ON QUOTE" TO DRIVE THE VEHICLE REALLY FAST IN REVERSE THAN ... Read more
Incident date: Feb 6, 2006
I JUST BOUGHT A BRAND NEW 2006 INFINITI M35 ON OCTOBER OF 2005 FROM MILLER IFINITI IN THE CITY OF VAN NUYS CA. I BARELY HAVE 3 MONTHS WITH THIS CAR AND THE BRAKES ARE ALREADY SQUEAKING. I CALLED THE SERVICE DEPARTMENT AND SPOKE TO CARL MILLER (MANAGER OF THE SERVICE DEPARTMENT) AND ADVISED IN DETAIL OF THE "SQUEAKING PROBLEM OF MY VEHICLE" HE LITERALLY TOLD ME "QUOTE ON QUOTE" TO GET ON THE FREEWA... Read more
Incident date: Jun 27, 2002
SUBJECT* SES COVER-UP BY INFINITI? COMMENTS* CUST STATES THE SERVICE ENGINE SOON WARNING LIGHT IS ILLUMINATED 1 THE PROBLEM ORIGINATED ON JUNE 27, 2002 16,068-ODO-MILEAGE ACTIONS TAKEN WORK ORDERED WARRANTY ACTIVE P0140 REAR O2 SENSOR HAS EXCESSIVE HIGH VOLTAGE AFTER FURTHER RESEARCH I GAINED KNOWLEDGE OF AN INFINITI SEPTEMBER 6, 2001 SERVICE BULLETIN CLASSIFICATION EC01 024 REFERENCE ITB... Read more
Incident date: Jan 8, 2006
1)DRIVER BRAKED TO AVOID CRASH DEBRIS IN ROAD 2)DRIVER BEHIND AUTO REAR-ENDED THE CAR IN WHICH I WAS A PASSENGER AND BOTH THE DRIVER AND PASSENGER SEAT WERE FULLY RECLINED AS A RESULT OF REAR-END IMPACT. *JB
Crash
1 injured
Incident date: Jun 27, 2002
VEHICLE INVOLVED: 2000 I30 INFINITI/PURCHASED "BAND-NEW"!!! 1. "SES-ILLUMINATION" PROBLEM ORIGINATED ON JUNE 27, 2002-THROUGH. WHILE UNDER "WARRANTY"/ W ONLY "16,068", -ODO-MILEAGE! ACTIONS TAKEN ; WORK-ORDER# 10595, LIGHT OFF/ COST $89.00/ COVERED UNDER WARRANTY: {P0140-REAR O2 SENSOR HAS "EXCESSIVE HIGH VOLTAGE}. HOW LONG WAS THIS OCCURRING, 2. SYSTEM ENGINE/DATE: ... Read more
Incident date: Jun 27, 2002
VEHICLE INVOLVED: 2000 I30 INFINITI/PURCHASED "BAND-NEW"!!! 1. "SES-ILLUMINATION" PROBLEM ORIGINATED ON JUNE 27, 2002-THROUGH. WHILE UNDER "WARRANTY"/ W ONLY "16,068", -ODO-MILEAGE! ACTIONS TAKEN ; WORK-ORDER# 10595, LIGHT OFF/ COST $89.00/ COVERED UNDER WARRANTY: {P0140-REAR O2 SENSOR HAS "EXCESSIVE HIGH VOLTAGE}. HOW LONG WAS THIS OCCURRING, 2. SYSTEM ENGINE/DATE: ... Read more
Incident date: Jan 1, 2006
DT*: THE CONTACT STATED THE MUD FLAPS ON ALL FOUR TIRES CAUSE SNOW AND ICE TO BUILD UP BETWEEN THE WHEEL WELLS AND THE TIRES. DUE TO THE ICY BUILD UP THE STEERING IS DIFFICULT TO CONTROL. THE DEALERSHIP DETERMINED THE BUILD UP OCCURS ON ALL VEHICLES WITH THAT TYPE OF MUD FLAPS.
Incident date: Jan 30, 2006
DT*: THE CONTACT STATED WHILE AT A STOP, THE VEHICLE ACCELERATES. THIS OCCURS WITH THE BRAKE PEDAL DEPRESSED. THE COMPUTER DOES NOT STORE ANY CODES AND THE DEALERSHIP IS UNABLE TO DETERMINE THE PROBLEM. UPDATED 2/13/2006 - *NM
Incident date: Jan 1, 2006
DT*: THE CONTACT STATED THE MUD FLAPS ON ALL FOUR TIRES CAUSE SNOW AND ICE TO BUILD UP BETWEEN THE WHEEL WELLS AND THE TIRES. THIS CAUSES THE STEERING AND CONTROL TO BE DIFFICULT. THE BUILD UP CAUSED THE VEHICLE TO SLIDE ON SNOW AND ICY ROADS. THE DEALERSHIP DETERMINED THE BUILD UP OCCURS ON ALL VEHICLES WITH THAT TYPE OF MUD FLAPS.
Incident date: Jan 1, 1901
2004 INFINITI G35 FRONT AND REAR BRAKE ROTORS WERE WARPED WITH LESS THAN 11,500 MILES. *TS *NM
Incident date: May 22, 2005
1997 INFINITY QX4 LOST LEFT FRONT WHEEL. *TS ONE OF THE LUG STUDS SNAPPED OFF.*JB
Incident date: May 22, 2005
1997 INFINITY QX4 LOST LEFT FRONT WHEEL. *TS ONE OF THE LUG STUDS SNAPPED OFF.*JB
Incident date: Sep 18, 2005
WHILE DRIVING AT APPROXIMATELY 45 MPH UNDER CLEAR DRIVING CONDITIONS AND TOWING A TRAVEL TRAILER, INFINITI QX-56 HAD AN EXTENSIVE ELECTRICAL FIRE IN FRONT, INTERIOR CONSOLE, WHICH CAUSED MAJOR/EXTENSIVE DAMAGE TO VEHICLE. IF NOT EXTINGUISHED WITH A FIRE EXTINGUISHER, IT WOULD HAVE CAUSED MAJOR INJURY OR DEATH TO THE OCCUPANTS AND TOTALED THE VEHICLE. INFINITI REPLACED ALL OF THE DEFECTIVE COMPON... Read more
Fire
Incident date: Dec 1, 2005
1999 INFINITY Q-45 WHEELS HAVE A CASTING DEFECT THAT DEVELOPS CRACKS WHEN THE VEHICLE IS DRIVEN. *TS THE WHEELS ARE THE SAME AS THE 2000 Q45 WHICH WAS RECALLED (03V-098). THE CONSUMER CONTACTED THE MANUFACTURER BUT SINCE THE VEHICLE WAS OVER 100000 MILES THEY REFUSED TO PROVIDE ASSISTANCE. *NM
Incident date: Jan 1, 2005
2004 FX35- BLACK SMOKE COMES FROM THE EXHAUST PIPES WHEN THE CAR IS STARTED FOR THE FIRST TIME EACH DAY. I HAVE SHOWN THE DEALERSHIP VIDEO OF THIS AND YET THEY STILL ARE RELUCTANT TO ADMIT THERE IS A PROBLEM. MY GAS MILEAGE IS FAR LESS THAT THE EPA ESTIMATES. THE TRANSFER CASE HAS ALSO BEEN REPLACED TWICE IN ONE YEAR. *NM
Incident date: Jan 1, 2005
2004 FX35- BLACK SMOKE COMES FROM THE EXHAUST PIPES WHEN THE CAR IS STARTED FOR THE FIRST TIME EACH DAY. I HAVE SHOWN THE DEALERSHIP VIDEO OF THIS AND YET THEY STILL ARE RELUCTANT TO ADMIT THERE IS A PROBLEM. MY GAS MILEAGE IS FAR LESS THAT THE EPA ESTIMATES. THE TRANSFER CASE HAS ALSO BEEN REPLACED TWICE IN ONE YEAR. *NM
Incident date: Jan 1, 2005
2004 FX35- BLACK SMOKE COMES FROM THE EXHAUST PIPES WHEN THE CAR IS STARTED FOR THE FIRST TIME EACH DAY. I HAVE SHOWN THE DEALERSHIP VIDEO OF THIS AND YET THEY STILL ARE RELUCTANT TO ADMIT THERE IS A PROBLEM. MY GAS MILEAGE IS FAR LESS THAT THE EPA ESTIMATES. THE TRANSFER CASE HAS ALSO BEEN REPLACED TWICE IN ONE YEAR. *NM
Incident date: Jan 1, 2005
2004 FX35- BLACK SMOKE COMES FROM THE EXHAUST PIPES WHEN THE CAR IS STARTED FOR THE FIRST TIME EACH DAY. I HAVE SHOWN THE DEALERSHIP VIDEO OF THIS AND YET THEY STILL ARE RELUCTANT TO ADMIT THERE IS A PROBLEM. MY GAS MILEAGE IS FAR LESS THAT THE EPA ESTIMATES. THE TRANSFER CASE HAS ALSO BEEN REPLACED TWICE IN ONE YEAR. *NM
Incident date: Apr 10, 2005
1999 INFINITY QX4 LEFT REAR WHEEL SEPARATED FROM VEHICLE. *TS THE VEHICLE'S LEFT REAR QUARTER PANEL WAS SCUFFED AND THE LEFT REAR TIRE/RIM WAS DAMAGED (OHIO TRAFFIC CRASH REPORT). *NM THE TIRES HAD BEEN ROTATED 30 DAYS PRIOR TO THE INCIDENT. THE DEALER ACCEPTED RESPONSIBILITY FOR THE INCIDENT WHEN THEY SAW PICTURES OF THE DAMAGED AREA. THE VEHICLE WAS REPAIRED AT NO CHARGE. *NM
Incident date: Oct 28, 2004
THERE HAVE BEEN SEVERAL ATTEMPTS ABOUT SIX OR SEVEN TO REPAIR, STRAIGHTEN ALIGN THIS CAR TO NO AVAIL. THIS AND OTHERS IF LEFT UNREPAIRED WILL BE CAUSING A LOT OF ACCIDENTS. *NM
Incident date: Dec 19, 2005
2000 INFINITI I30 SERVICE ENGINE SOON CAME ON. DEALER DIAGNOSED AND CONCLUDED THAT THE IGNITION COILS WENT BAD AND NEED TO REPLACE ALL 6 OF THEM. THE CAR HAD ONLY 31753 MILES ON IT. CONSIDERING THE LOW MILEAGE, IT IS TOO EARLY FOR THE COILS TO GO BAD. DEALER SAID IT IS NOT COVERED UNDER WARRANTY (FEDERAL EMISSIONS WARRANTY WAS STILL VALID) AND HAD TO PAY 1000 DOLLARS FOR THE JOB. *JB
Incident date: Dec 19, 2005
2000 INFINITI I30 SERVICE ENGINE SOON CAME ON. DEALER DIAGNOSED AND CONCLUDED THAT THE IGNITION COILS WENT BAD AND NEED TO REPLACE ALL 6 OF THEM. THE CAR HAD ONLY 31753 MILES ON IT. CONSIDERING THE LOW MILEAGE, IT IS TOO EARLY FOR THE COILS TO GO BAD. DEALER SAID IT IS NOT COVERED UNDER WARRANTY (FEDERAL EMISSIONS WARRANTY WAS STILL VALID) AND HAD TO PAY 1000 DOLLARS FOR THE JOB. *JB
Incident date: Oct 15, 2005
THE G35 COUPE IS EXPERIENCING WHAT SEEMS TO BE TIRE FEATHERING. I STARTED HEARING LOUD GROWLING SOUNDS COMING FROM THE TIRES, IT STARTED AT 11,500 MILES AND HAS GOTTEN MUCH MUCH WORSE AT 13,000 MILES. INFINITI CONSUMER AFFAIRS SAID...AND I QUOTE "THERE IS NOTHING WE CAN DO FOR YOU," SINCE THERE IS NO RECALL ON THE CAR. THE DEALERSHIPS ARE TELLING ME THAT THIS IS NORMAL SINCE IT'S A SPORTS CAR, ... Read more
Incident date: Nov 1, 2005
CONSUMER COMPLAINT REGARDING FALSE ADVERTISEMENT. CONSUMER WAS TOLD INFINITY GETS 17 MPG AND ONLY GETS 8 MPG. *TS *JB
Incident date: Jun 15, 2004
HEADLIGHTS TURN OFF WHEN COMPLETING A TURN USING TURN INDICATOR. *JB
Incident date: Mar 16, 2005
ONGOING REPAIR ISSUES WITH INFINITY QX56 REGARDING NUMEROUS ISSUES, PRIMARILY BRAKES. UNSAFE VEHICLE, WANT TO GET RID OF IT. OVER 30 DAYS OF VISITS TO INFINITY TO TRY TO RECONCILE ALL ISSUES, SOME OF WHICH ARE STILL PENDING. AFTER REPAIRS TO BRAKES, WE WERE TOLD THAT WHEN MANUFACTURER SENT LETTER REGARDING NEED FOR BRAKES TO BE REPAIRED, THEY KNEW THAT THIS WOULD NOT IN FACT REPAIR THE PROBLEM.... Read more
Incident date: Mar 16, 2005
ONGOING REPAIR ISSUES WITH INFINITY QX56 REGARDING NUMEROUS ISSUES, PRIMARILY BRAKES. UNSAFE VEHICLE, WANT TO GET RID OF IT. OVER 30 DAYS OF VISITS TO INFINITY TO TRY TO RECONCILE ALL ISSUES, SOME OF WHICH ARE STILL PENDING. AFTER REPAIRS TO BRAKES, WE WERE TOLD THAT WHEN MANUFACTURER SENT LETTER REGARDING NEED FOR BRAKES TO BE REPAIRED, THEY KNEW THAT THIS WOULD NOT IN FACT REPAIR THE PROBLEM.... Read more
Incident date: May 7, 2005
HEAVY VIBRATIONS FROM THE TRANSMISSION/MOTOR WHEN STOPPED AND IN NEUTRAL W/O THE AIR ON. FEELS AS IF THE VEHICLE WANTS TO STALL WHEN IT VIBRATES. VIBRATIONS GET WORSE WHEN DRIVEN AT HIGH RPM'S. INFINITI DEALER TECH ADVISES THAT IT'S A TRANSMISSION PROBLEM BUT INFINITI'S CORPORATE OFFICE CLAIMS ITS NORMAL. *NM
Incident date: Apr 6, 2005
FRONT PASSENGER SIDE TIRE BLEW UP ON TRACTOR TRAILER, PUTTING A HOLE IN THE DIESEL FUEL TANK. *TS THE CONSUMER WAS DRIVING WHEN ONE OF THE OUTSIDE TIRES OF A TRACTOR BLEWOUT. THE TIRE BLEW A HOLE IN THE TRACTORS DIESEL FUEL TANK WHICH CAUSED DIESEL FUEL, METAL AND RUBBER SHRAPNEL TO STRIKE THE CONSUMER'S VEHICLE. THE SHRAPNEL DAMAGED THE VEHICLE DRIVER'S SIDE FRONT BUMPER AND PASSENGER'S SIDE ... Read more
Incident date: Jul 31, 2005
DT: THE CONTACT STATES THERE WAS A PROBLEM WITH THE HEADLIGHTS. THE BEAM FROM THE LIGHTS WILL SHOW THE ROAD FOR NO MORE THAN TEN TO FIFTEEN FEET IN FRONT OF THE VEHICLE. THIS IS BECAUSE OF THE COMPUTER LEVELING SYSTEM POSITIONING THE LIGHT BEAM CLOSER TO THE VEHICLE THAN NECESSARY. HE FEELS THAT UNDER NORMAL DRIVING CONDITIONS BRAKING DISTANCES WOULD EXCEED THE AMOUNT OF LIGHTED AREA. WHEN HE... Read more
Incident date: Jun 8, 2004
DT: CONTACT STATED THAT A RECALL 03V098000 CONCERNING WHEELS CAME OUT ON THIS VEHICLE BEFORE HE PURCHASED IT AND NOTHING WAS DONE TO CORRECT THE PROBLEM BY THE PREVIOUS OWNER OR THE DEALER WHO SOLD IT TO HIM. THE VEHICLE SHIMMIED, AND THE TIRES WERE WEARING OUT TOO SOON. THE DEALER INDICATED TO THE CONTACT THEY KNEW NOTHING ABOUT THE RECALL. THE MANUFACTURER TOLD HIM IT WAS TOO LATE TO HAVE WO... Read more
Incident date: Oct 12, 2005
REAR SEAT BELTS COME OUT OF BRACKET ON REAR OF SEAT. THIS CAUSES THE BELT TO RUB ON THE NECK OF PASSENGERS. THIS ALSO HAPPENS WHEN A CHILD IN A BOOSTER SEAT IS BELTED IN. MY GRANDSON COMPLAINS THAT THE BELT HURTS HIS NECK. DEALER REPLACED THE BRACKETS AND SAME HAPPENS. DEALER NOTED SAME PROBLEM ON OTHER G35S. INFINITI CLAIMS THAT CHANGING THE BRACKET IS ALL THEY CAN DO.*JB
Incident date: Dec 23, 2004
MULTIPLE BRAKE ISSUES, CAUSING A SAFETY ISSUE. *NM
Incident date: Sep 1, 2005
WHEEL/TIRE VALVE EXTENSIONS FAILED WHILE DRIVING THE VEHICLE AT 65 MPH. MY REAR TIRE DEFLATED WITHIN 20 - 30 SECONDS AND FORTUNATELY I DID NOT LOOSE CONTROL OF THE VEHICLE. THE TIRE SIDE WALL WAS DAMAGED AS RESULT OF THE VALVE EXTENSION FAILURE. *JB
Incident date: Jun 20, 2005
FRONT TIRES FEATHERING. AT AROUND 6000 MILES, I NOTICED THAT THERE WAS AN UNUSUAL AMOUNT OF TIRE ROAR COMING FROM THE FRONT. I HAVE TAKEN THE CAR IN FOR SERVICE TO 2 DIFFERENT INFINITI DEALERSHIPS AND BOTH SAID I SHOULD SIMPLY "REPLACE MY TIRES AND ALIGN". I HAVE LESS THAN 15,000 MILES ON THE CAR. THE 350Z HAS A VERY WIDESPREAD PROBLEM THAT IS SIMILAR TO THIS, AND AS THE G35 COUPE AND 350Z... Read more
Incident date: Jun 20, 2005
FRONT TIRES FEATHERING. AT AROUND 6000 MILES, I NOTICED THAT THERE WAS AN UNUSUAL AMOUNT OF TIRE ROAR COMING FROM THE FRONT. I HAVE TAKEN THE CAR IN FOR SERVICE TO 2 DIFFERENT INFINITI DEALERSHIPS AND BOTH SAID I SHOULD SIMPLY "REPLACE MY TIRES AND ALIGN". I HAVE LESS THAN 15,000 MILES ON THE CAR. THE 350Z HAS A VERY WIDESPREAD PROBLEM THAT IS SIMILAR TO THIS, AND AS THE G35 COUPE AND 350Z... Read more
INFINITI
QX56
(2005) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Sep 21, 2005
Incident date: May 10, 2005
DT: AT APPROXIMATELY 2,000 MILES THERE WAS AN UNCONTROLLABLE SHAKING WHEN APPLYING BRAKE PRESSURE. THIS PROBLEM GOT WORSE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO NOTED THE NEED FOR NEW ROTORS. THE ROTORS WERE REPLACED AT 2,000 MILES. ABOUT TWO MONTHS LATER, THE PROBLEM RETURNED AND AGAIN TOOK VEHICLE TO THE DEALER. THE DEALER SAID THERE WAS A DESIGN FLAW WITH THE BRAKING SYSTEM, BU... Read more
Incident date: Jan 1, 2005
TRUNK CENTER PANEL BOWED CAUSING WATER TO BE TRAPPED IN THE TRUNK. POURS WATER INTO TRUNK AFTER RAIN OR WASH CAUSING CAR TO SMELL MOLDY. FRONT CORNER LIGHT (BESIDE FOG LIGHT) ON DRIVER SIDE IS FULL OF WATER & SLIME. NEITHER OF THESE ARE CRACKED. DEALER WILL CORRECT FOR RIDICULOUS AMOUNT. *NM
Incident date: Jan 1, 2005
TRUNK CENTER PANEL BOWED CAUSING WATER TO BE TRAPPED IN THE TRUNK. POURS WATER INTO TRUNK AFTER RAIN OR WASH CAUSING CAR TO SMELL MOLDY. FRONT CORNER LIGHT (BESIDE FOG LIGHT) ON DRIVER SIDE IS FULL OF WATER & SLIME. NEITHER OF THESE ARE CRACKED. DEALER WILL CORRECT FOR RIDICULOUS AMOUNT. *NM
Incident date: Sep 1, 2005
2006 M35 DEVELOPED PROBLEMS WITH THE IGNITION AND THE BATTERY.*MR THE VEHICLE FAILED TO START ON NUMEROUS OCCASIONS.*JB
INFINITI
G35
(2005) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Sep 15, 2005
Incident date: Sep 10, 2005
BRAND NEW 2005 INFINITI G35X, 5 DAYS OLD. DRIVING WITH MY SON AND A PASSENGER UP A HILL APPROX 60 MPH, ENTERED TURN SAW A TRUCK, WENT TO APPLY BREAKS BUT THEY DID NOT WORK. I TURNED THE VEHICLE SO AS TO NOT HIT THE TRUCK DIRECT AND CAUSE LESS DAMAGE. THE DRIVER OF THE OTHER VEHICLE DID NOT HEAR THE BREAKS, MY SON NOR HIS FRIEND FELT THE VEHICLE TRY TO STOP. RESULT IS $2500 IN BODY DAMAGE TO MY... Read more
Crash
4 injured
Incident date: Sep 12, 2005
BRAKE FAILURE. ROTORS CONTINUALLY BEING CUT. DEALER CLAIMS REAR BRAKES "COMPLETELY WORN" AT 19,900 MILES, AND FRONT ROTORS AGAIN NEED TO BE CUT. *JB