Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,875 complaints for INFINITI
Incident date: Jun 1, 2006
I LEASED A 2004 INFINITI G-35 COUPE AND AFTER APPROXIMATELY 36,000 MILES, THE CAR STARTED SMELLING HOT AND WOULD VIOLENTLY VIBRATE WHEN DRIVING. THE CLOSEST INFINITI DEALER IS APPROXIMATELY 40 MILES AWAY SO I TOOK THE CAR TO GOODYEAR AND THEY INSTALLED NEW BRAKE PADS ON THE FRONT TIRES. LESS THAN 30 DAYS LATER, THE PROBLEMS STILL PERSISTED AND I TOOK THE CAR BACK TO GOODYEAR AND THEY INSTALLED NEW... Read more
Incident date: Jan 1, 1901
CONSUMER WOULD LIKE INFORMATION REGARDING RECALL REPAIRS FOR A 2003 INFINITI G35. *KB THE MANUFACTURER RECENTLY NOTIFIED THE CONSUMER OF A RECALL ON THE VEHICLE. DUE TO THE DISTANCE TO THE CLOSEST DEALERSHIP, THE CONSUMER AGE AND OTHER FACTORS THE CONSUMER FEELS IT IS NOT PRACTICAL TO TAKE THE VEHICLE TO THE DEALERSHIP. THE CONSUMER FEELS THERE ARE EXCELLENT GARAGES CLOSE TO HIS HOME THAT ARE C... Read more
INFINITI
FX35
(2003) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Aug 10, 2006
Incident date: Dec 16, 2003
IT USED TO BE THAT THE FIRST INITIAL BRAKE DRIVING IN A 15-20 MPH, THAT MY VEHICLE MAKES A RATTLING NOISE FROM THE FRONT TIRES, NOW IT DOES IT FOR THE FIRST 2 TO 3 BRAKING PATTERN. I AM JUST WORRIED THAT AFTER MY WARRANTY EXPIRES AND THE SAME PROBLEM ARISES, THE DEALER OR THE MANUFACTURER WON'T HAVE ANYTHING TO DO WITH THE DAMAGES IT MIGHT CAUSE. I HAVE TAKEN MY VEHICLE TO THE DEALER SEVERAL TIMES... Read more
Incident date: Aug 2, 2006
DT*: THE CONTACT STATED THE DRIVER'S SIDE REAR TIRE BLEW OUT WHILE DRIVING ON THE FREEWAY AT 20 MPH. THE CONTACT STATED THE TIRES WERE MAINTAINED WELL AT 35PSI. THERE WERE NO PROBLEMS WITH THE STEERING PRIOR TO THE INCIDENT.
Incident date: Jul 21, 2006
DT*: THE CONTACT STATED SINCE PURCHASE WHILE TRAVELING VARIOUS SPEEDS, THE ENGINE REVS WHILE THE BRAKE PEDAL IS DEPRESSED, CAUSING THE VEHICLE TO ACCELERATE. TO ELIMINATE THE REVVING AND ACCELERATION, THE BRAKE PEDAL MUST REMAIN DEPRESSED AND THE ENGINE TURNED OFF. THE VEHICLE HAS BEEN TO THE DEALERSHIP MULTIPLE TIMES, BUT THE PROBLEM COULD NOT BE DUPLICATED. ONCE WHILE PARKING THE VEHICLE, TH... Read more
Crash
1 injured
Incident date: Jul 20, 2006
DT*: THE CONTACT STATES THE NEAREST INFINITI DEALER TO HANDLE RECALL NUMBER 05V555000 IS OVER 350 MILES AWAY IN SPOKANE WA . THE CONTACT CALLED INFINITI, TO ASK IF A NISSAN DEALERSHIP COULD DO THE RECALL REMEDY. THE INFINITI MANUFACTURER DETERMINED THE SPOKANE DEALERSHIP WOULD HAVE TO PAY THE LOCAL NISSAN DEALER TO PERFORM THE RECALL REMEDY. THE SPOKANE DEALER WHICH IS 350 PLUS MILES AWAY DECLINED... Read more
Incident date: Sep 15, 2005
DASHBOARD LIGHTS HAVE GONE OUT COMPLETELY. *NM
Incident date: Jun 13, 2006
NOISE COMING FROM ENGINE WHEN AIR-CONDITIONING IS ON. SEEMED TO GET LOUDER. TOOK INTO DEALER, ASSUMED IT WOULD BE COVERED UNDER WARRANTY. HAD 60,000 WARRANTY WAS AT 54,000. ALSO GAS TANK NOT SHOWING FULL WHEN FILLING UP. BOTH REPAIRS TOTALED 1100.00 APROXIMATELY FELT AT 54,000 MILES THESE SHOULD NOT HAVE HAPPENED. I BOUGHT THE CAR USED AND WAS TOLD I HAD THE REMAINDER OF FACTORY WARRANTY WHICH WA... Read more
Incident date: Jun 13, 2006
NOISE COMING FROM ENGINE WHEN AIR-CONDITIONING IS ON. SEEMED TO GET LOUDER. TOOK INTO DEALER, ASSUMED IT WOULD BE COVERED UNDER WARRANTY. HAD 60,000 WARRANTY WAS AT 54,000. ALSO GAS TANK NOT SHOWING FULL WHEN FILLING UP. BOTH REPAIRS TOTALED 1100.00 APROXIMATELY FELT AT 54,000 MILES THESE SHOULD NOT HAVE HAPPENED. I BOUGHT THE CAR USED AND WAS TOLD I HAD THE REMAINDER OF FACTORY WARRANTY WHICH WA... Read more
Incident date: Jul 5, 2006
WHEN DRIVING OVER A SECTION OF RUTTED ROAD THE CAR MOVES UNPREDICTABLY AND STRONGLY TO BOTH LEFT AND RIGHT REQUIRING CONSTANT STEERING ADJUSTMENTS TO KEEP IT STRAIGHT. THIS CAUSES A HAZARD IN HEAVY TRAFFIC. *NM
Incident date: Jun 5, 2006
REAR BRAKE ROTORS WARP. I HAVE RESURFACED SEVERAL TIMES ONLY TO HAVE THE SHUDDER START BACK UP WITH IN WEEKS. *JB
Incident date: Jun 10, 2006
DT*: THE CONTACT STATED THAT THE VEHICLE WAS SERVICED THROUGH LOCAL DEALERS FOR A RECALL PERTAINING TO THE FUEL TANK. IN ADDITION THE TIRE PRESSURE AIR SENSOR WAS ALSO SERVICED BUT WAS TAKEN BACK ON THREE SEPARATE OCCASIONS FOR THE SAME PROBLEM. THE VEHICLE WAS UNDER WARRANTY AND THE DEALERS PROPOSED THAT THEY WOULD ONLY FIX THE RIGHT TIRE AIR SENSOR UNDER WARRANTY BUT CHARGED FOR SERVICES TO THE... Read more
Incident date: Jun 27, 2006
FOR THE LAST YEAR THE ENGINE OF MY 2003 INFINITI I35 HAS BEEN MAKING A NOISE UPON ACCELERATION (WHILE THE ENGINE IS UNDER STRESS) ESPECIALLY ON INCLINES. I HAVE BROUGHT THE VEHICLE TO PEPE INFINITI, THEY'VE DUPLICATED THE NOISE, YET THEY HAVEN'T DONE ANYTHING TO RECTIFY THE PROBLEM ALTHOUGH THE VEHICLE IS STILL UNDER THE MANUFACTURER'S WARRANTY. I HAVE CONTACTED THE INFINITI CORPORATE OFFICE TO ... Read more
Incident date: Jun 27, 2006
FOR THE LAST YEAR THE ENGINE OF MY 2003 INFINITI I35 HAS BEEN MAKING A NOISE UPON ACCELERATION (WHILE THE ENGINE IS UNDER STRESS) ESPECIALLY ON INCLINES. I HAVE BROUGHT THE VEHICLE TO PEPE INFINITI, THEY'VE DUPLICATED THE NOISE, YET THEY HAVEN'T DONE ANYTHING TO RECTIFY THE PROBLEM ALTHOUGH THE VEHICLE IS STILL UNDER THE MANUFACTURER'S WARRANTY. I HAVE CONTACTED THE INFINITI CORPORATE OFFICE TO ... Read more
Incident date: Jan 14, 2006
FRONT TIRES RAN OVER A SHARP OBJECT IN THE ROAD, WHICH PROPELLED IT TOWARDS THE REAR OF THE VEHICLE AND PUNCTURED THE FUEL TANK AND CREATED A GAS LEAK. *NM
Incident date: Jan 1, 2006
THE REAR DEFROST INTERFERES WITH THE RADIO. YOU CAN'T PLAY THE RADIO IF IT'S RAINING. THE JIM COLMAN INFINITI DEALER ORDERED THE PART THAT TOOK 3 MONTHS TO COME IN. WHEN THEY FINALLY INSTALLED THE PART IT DID NOT FIX THE PROBLEM. I WAS TOLD THEY WOULD HAVE TO REPLACE THE REAR WINDOW, HOWEVER THEY CAN'T BECAUSE MY BASIC WARRANTY HAD EXPIRED. I WAS STILL COVERED UNDER THE WARRANTY WHEN THEY ORD... Read more
Incident date: Jan 1, 2006
CONDENSATION IN EXTERIOR HEADLIGHTS. HEADLIGHTS NOT SEALED PROPERLY. *NM
Incident date: May 14, 2006
WHEN YOU USE THE MANUAL SHIFTER (TRIPTRONIC) IT HASE A KNOCKING SOUND AND FEEL BEETWEN THE SECOND AND THIRD GEAR. *JB
Incident date: Mar 2, 2006
DASH PANEL THAT CONTROLS THE STEREO, CD, HEATER, AC, ETC DOES NOT FUNCTION PROPERLY. THE AC DOES NOT SHUT OFF, WHEREAS ALL THE OTHER DEVICES DOES NOT TURN ON. *NM
Incident date: Mar 2, 2006
DASH PANEL THAT CONTROLS THE STEREO, CD, HEATER, AC, ETC DOES NOT FUNCTION PROPERLY. THE AC DOES NOT SHUT OFF, WHEREAS ALL THE OTHER DEVICES DOES NOT TURN ON. *NM
Incident date: Dec 10, 2005
NON-REPAIRABLE AIR BAG FAILURE IN 2005 INFINITI G35 COUPE. *NM
Incident date: Jun 4, 2006
DT*: THE CONTACT STATED WHILE DRIVING 50 MPH THERE WAS A THUMPING NOISE AS IF THE VEHICLE HAD A FLAT TIRE. THE DEALERSHIP DETERMINED THAT FOUR OF THE SIX BOLTS ON THE LEFT REAR AXLE HAD SHEERED OFF AND THE BOLTS NEEDED TO BE REPLACED. THE MANUFACTURER HAS NOT BEEN ALERTED.*AK
Incident date: Jan 15, 2006
I OWN A 2004 INFINITI G35, AND REPEATED HAVE HAD PROBLEMS WITH THE AIR ENTERING THE PASSENGER CABIN THROUGH THE AIR DUCTS. INTERMITTENTLY THE AIR SMELLS "SMOKEY" AND AT TIMES THE AIR IS WARM REGARDLESS OF THE TEMPERATURE SETTING (WHEN IT IS BLOWING AIR, WITH THE AIR CONDITIONING OFF). TOOK IT INTO THE DEALER A COUPLE OF TIMES AND THEY COULDN'T FIND THE PROBLEM. DURING THE SAME PERIOD, THE CAR B... Read more
Incident date: Jul 31, 2005
I PURCHASED A 2005 G35 COUPE IN JULY OF 2005. SINCE TAKING RECEIPT OF THE VEHICLE THE CAR HAS PULLED RIGHT. THIS OCCURS ON ALL ROAD SURFACES AND IS MORE PRONOUNCED AT HIGHER SPEEDS. THE DEALER TOLD ME THE CAR WAS ALIGNED TO FACTORY SPECIFICATIONS. THEN THEY CHANGED OUT THE TIRES AND WHEELS WITH ONES FROM A LOANER CAR THAT DIDN'T PULL (AND HAD SIMILAR MILES). THEN THEY TOLD ME IT WAS DUE TO ROAD C... Read more
Incident date: Jul 31, 2005
I PURCHASED A 2005 G35 COUPE IN JULY OF 2005. SINCE TAKING RECEIPT OF THE VEHICLE THE CAR HAS PULLED RIGHT. THIS OCCURS ON ALL ROAD SURFACES AND IS MORE PRONOUNCED AT HIGHER SPEEDS. THE DEALER TOLD ME THE CAR WAS ALIGNED TO FACTORY SPECIFICATIONS. THEN THEY CHANGED OUT THE TIRES AND WHEELS WITH ONES FROM A LOANER CAR THAT DIDN'T PULL (AND HAD SIMILAR MILES). THEN THEY TOLD ME IT WAS DUE TO ROAD C... Read more
Incident date: May 8, 2006
2006 M35 SPORT PULLED TO THE RIGHT WHEN BRAKING OR HITTING A BUMP. *TS WHEN THIS OCCURRED THE CONSUMER LOST SOME CONTROL OF THE VEHICLE. *NM
Incident date: May 28, 2006
I AM A CAUTIOUS DRIVER, NOT A RABBIT START-AND-STOP KIND OF DRIVER. I ACCELERATE SLOWLY AND DECELERATE SLOWLY, AND HARDLY EVER REVVED UP MY ENGINE. I HAVE BEEN DRIVING SINCE 1963, AND WAS NEVER INVOLVED IN ANY SERIOUS ACCIDENT, I.E CAUSING INJURY TO MYSELF OR OTHERS. I TOOK DELIVERY OF THE 2005 INFINITI FX 35, VIN: JNRAS08W95X 205810 ON DEC. 21, 2004. SINCE THEN, I HAVE HAD A MAJOR PROBLEM WI... Read more
Incident date: May 10, 2006
MY VEHICLE HAS 25,000 MILES CURRENTLY. THERE WAS HEAVY JUDDERING WHILE BRAKING SINCE 22,000 MILES AND I DIDN'T ATTRIBUTE IT TO THE BRAKES AND THOUGHT IT WAS PROBABLY THE TIRE PRESSURE. I CHANGED THE TIRE PRESSURE TO DIFFERENT PSI BUT IT STILL DIDN'T HELP. I TOOK IT TO THE DEALER AND THE DEALER SAID I HAD TO CHANGE THE BRAKE PADS AND TURN THE BRAKE ROTORS. I FOUND THE NEXT DAY THAT THERE WAS TSB #0... Read more
Incident date: May 14, 2006
DT*: THE CONTACT STATED WHILE PULLING INTO A GARAGE AT 5-10 MPH, THE VEHICLE ACCELERATED RESULTING IN THE VEHICLE CRASHING THROUGH THE CONTACT'S HOUSE. DURING THE INCIDENT THE CONTACT HAD BRAKE FAILURE AND THE AIR BAGS FAILED TO DEPLOY. THERE WAS FRONTAL DAMAGE TO THE VEHICLE. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALERSHIP. THE VEHICLE WAS TOWED TO A BODY SHOP FOR THE NECESSARY BODY REPA... Read more
Crash
1 injured
Incident date: May 14, 2006
DT*: THE CONTACT STATED WHILE PULLING INTO A GARAGE AT 5-10 MPH, THE VEHICLE ACCELERATED RESULTING IN THE VEHICLE CRASHING THROUGH THE CONTACT'S HOUSE. DURING THE INCIDENT THE CONTACT HAD BRAKE FAILURE AND THE AIR BAGS FAILED TO DEPLOY. THERE WAS FRONTAL DAMAGE TO THE VEHICLE. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALERSHIP. THE VEHICLE WAS TOWED TO A BODY SHOP FOR THE NECESSARY BODY REPA... Read more
Crash
1 injured
Incident date: May 14, 2006
DT*: THE CONTACT STATED WHILE PULLING INTO A GARAGE AT 5-10 MPH, THE VEHICLE ACCELERATED RESULTING IN THE VEHICLE CRASHING THROUGH THE CONTACT'S HOUSE. DURING THE INCIDENT THE CONTACT HAD BRAKE FAILURE AND THE AIR BAGS FAILED TO DEPLOY. THERE WAS FRONTAL DAMAGE TO THE VEHICLE. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALERSHIP. THE VEHICLE WAS TOWED TO A BODY SHOP FOR THE NECESSARY BODY REPA... Read more
Crash
1 injured
Incident date: May 1, 2006
CONSUMER COMPLAINT CONCERNING THE 2004 FX35 ALARM SYSTEM. *TS THE CONSUMER WAS INFORMED THAT THE WINDOWS IN HER TRUCK WERE ROLLED DOWN. WHEN THE CONSUMER WENT TO THE TRUCK SHE NOTICED THAT THE DOOR LOCK WAS BROKEN AND THE INSIDE OF THE VEHICLE WAS RANSACKED. SEVERAL ITEMS IN THE VEHICLE WAS STOLEN. THE VEHICLE HAS AN ELECTRONIC MECHANISM THAT WHEN THE DOOR LOCKS ARE TAMPERED WITH ALLOWS THE F... Read more
Incident date: May 1, 2006
CONSUMER COMPLAINT CONCERNING THE 2004 FX35 ALARM SYSTEM. *TS THE CONSUMER WAS INFORMED THAT THE WINDOWS IN HER TRUCK WERE ROLLED DOWN. WHEN THE CONSUMER WENT TO THE TRUCK SHE NOTICED THAT THE DOOR LOCK WAS BROKEN AND THE INSIDE OF THE VEHICLE WAS RANSACKED. SEVERAL ITEMS IN THE VEHICLE WAS STOLEN. THE VEHICLE HAS AN ELECTRONIC MECHANISM THAT WHEN THE DOOR LOCKS ARE TAMPERED WITH ALLOWS THE F... Read more
Incident date: May 2, 2006
MY 2004 G35X SEDAN HAS 28K MILES ON IT AND I'M ON MY 3RD SET OF BRAKES. (90% OF MY DRIVING IS HIGHWAY WITH LITTLE BRAKING). THE DEALER ADVISED ME INFINITY KNOWS ABOUT THE PROBLEM AND EXTENDED THE WARRANTY TO 36K MILES AND THAT'S ALL THEY WOULD DO. AFTER JUST 100 MILES OF DRIVING WITH NEW PADS THE WHEELS ARE BLACKENED WITH BRAKE DUST. MY LAST SET OF FRONT PADS LASTED ONLY 10K MILES. *JB
Incident date: May 2, 2006
MY 2004 G35X SEDAN HAS 28K MILES ON IT AND I'M ON MY 3RD SET OF BRAKES. (90% OF MY DRIVING IS HIGHWAY WITH LITTLE BRAKING). THE DEALER ADVISED ME INFINITY KNOWS ABOUT THE PROBLEM AND EXTENDED THE WARRANTY TO 36K MILES AND THAT'S ALL THEY WOULD DO. AFTER JUST 100 MILES OF DRIVING WITH NEW PADS THE WHEELS ARE BLACKENED WITH BRAKE DUST. MY LAST SET OF FRONT PADS LASTED ONLY 10K MILES. *JB
Incident date: May 8, 2006
DT*: THE CONTACT STATED THE VEHICLE LOST POWER AND STALLED AT HIGHWAY SPEEDS OF 55 MPH WITHOUT WARNING ON TWO OCCASIONS. AFTER BOTH INCIDENTS THE VEHICLE WAS DRIVEN AWAY FROM THE SIGHT SLOWLY AND TAKEN TO A SERVICE DEALER. AFTER THE FIRST INCIDENT THE DEALERSHIP REPLACED THE THROTTLE BODY. WHEN THE VEHICLE WAS RETURNED TO THE DEALER AFTER THE SECOND OCCURRENCE, THE DEALER WAS ABLE TO DUPLICATE TH... Read more
Incident date: May 8, 2006
DT*: THE CONTACT STATED THE VEHICLE LOST POWER AND STALLED AT HIGHWAY SPEEDS OF 55 MPH WITHOUT WARNING ON TWO OCCASIONS. AFTER BOTH INCIDENTS THE VEHICLE WAS DRIVEN AWAY FROM THE SIGHT SLOWLY AND TAKEN TO A SERVICE DEALER. AFTER THE FIRST INCIDENT THE DEALERSHIP REPLACED THE THROTTLE BODY. WHEN THE VEHICLE WAS RETURNED TO THE DEALER AFTER THE SECOND OCCURRENCE, THE DEALER WAS ABLE TO DUPLICATE TH... Read more
Incident date: Jul 1, 2005
AIR BAG LIGHT BEGAN TO FLASH AND CONTINUES TO DO SO. I HAVE NOT INVESTIGATED THE CAUSE OF THE PROBLEM AS OF YET, BUT DECIDED TO INCLUDE MY EXPERIENCE AFTER READING THE ENTRY FROM EARLY APRIL, 2006. *JB
Incident date: Apr 30, 2006
AFTER DRIVING ABOUT 20 MINUTES, THE INTELLIGENT CRUISE CONTROL STARTS TO MALFUNCTION. IT FIRST WILL SHUT ITSELF OFF RANDOMLY. FROM THERE IT GETS WORSE, REACTIVATING THE CRUISE CONTROL CAUSES THE CAR TO SOMETIMES "SEE" CARS THAT ARE NOT THERE AND APPLIES BRAKES TO STOP THE VEHICLE ON THE FREEWAY, OR EVEN WORSE (AND MORE OFTEN) DOES NOT "SEE" CARS THAT ARE THERE AND CONTINUES TO DRIVE ON A COLLISI... Read more
Incident date: Aug 26, 2004
I PURCHASED AN INFINITI QX56 IN MAY 2004 HAD BRAKES PROBLEMS AFTER ONLY 3,000 MILES BROUGHT VEHICLE TO DEALER IN AUGUST 2004 THEY REPLACED THE ROTORS AND CALIPERS. HAD THE SAME PROBLEM AGAIN IN DECEMBER 2004 AT 6,700 MILES, DEALER AGAIN REPLACED ROTORS. AGAIN IN MAY 2005 AT 10,321 MILES BROUGHT THE VEHICLE BACK TO THE DEALER THEY AGAIN REPLACED THE ROTORS AND BREAK PADS, I WAS TOLD THAT THERE WAS... Read more
Incident date: Apr 14, 2006
DT*: THE CONTACT STATED A RECALL LETTER, #05V555000 WAS RECEIVED CONCERNING THE FUEL SYSTEM: GASOLINE. THERE IS NOT A LOCAL INFINITI DEALERSHIP SO A NISSAN DEALER WAS ALERTED HOWEVER THEY WOULD NOT PERFORM THE NECESSARY REPAIRS. THE VEHICLE HAS NOT HAD THE PROBLEMS ASSOCIATED WITH THE RECALL. THE MANUFACTURER WAS ALERTED. UPDATED 5/2/2006 - THE CONSUMER FEELS THAT SHE SHOULD NOT HAVE TO DRIV... Read more
Incident date: Mar 27, 2006
THE AIR BAG LIGHT OF MY 1998 INFINITY I-30 BEGAN FLASHING FOR NO APPARENT REASON. I NOTED TWO TSB CONCERNING A MANUFACTURER DEFECT RELATED TO THE SEAT HARNESS TRIGGERING THE AIR BAG LIGHT IN 1998/1999. I PROVIDED THE TSB TO MY LOCAL INFINITY DEALER IN ELK GROVE, CA WHO CHARGED ME $110 DIAGNOSTIC CHARGE TO TELL ME WHAT I ALREADY KNEW ABOUT THE DEFECT. TO REPAIR THE AIR BAG SYSTEM, IT WILL COST O... Read more
Incident date: Mar 27, 2006
THE AIR BAG LIGHT OF MY 1998 INFINITY I-30 BEGAN FLASHING FOR NO APPARENT REASON. I NOTED TWO TSB CONCERNING A MANUFACTURER DEFECT RELATED TO THE SEAT HARNESS TRIGGERING THE AIR BAG LIGHT IN 1998/1999. I PROVIDED THE TSB TO MY LOCAL INFINITY DEALER IN ELK GROVE, CA WHO CHARGED ME $110 DIAGNOSTIC CHARGE TO TELL ME WHAT I ALREADY KNEW ABOUT THE DEFECT. TO REPAIR THE AIR BAG SYSTEM, IT WILL COST O... Read more
Incident date: Mar 31, 2006
2004 INFINITI G35 COUPE (LASER RED)- HUNDREDS ON SAND/STONE/ROCK CHIPS ON HOOD, BUMPER, FRONT FENDERS, ROOF, AND FRONT OF REAR WHEEL-WELLS. THE VEHICLE HAS LESS THAN 15,000 MILES ON IT AND IT RARELY DRIVEN ON THE HIGHWAY. TWO DEALERSHIPS INSPECTED VEHICLE AND DECLINED TO HELP. SUB-PAR PAINT TO SAY THE LEAST! *NM
Incident date: Mar 25, 2006
SINCE PURCHASING THE CAR IN DECEMBER 2004, I HAVE EXPERIENCED THREE INSTANCES WHERE, WHILE COMING TO A STOP AT AN INTERSECTION, THE CAR SEEMED TO ACCELERATE ON ITS OWN WITH MY FOOT OFF THE ACCELERATOR PEDAL AND THE BRAKE PEDAL DEPRESSED; TO STOP THE FORWARD MOTION OF THE CAR, IT WAS NECESSARY TO SHIFT THE TRANSMISSION INTO NEUTRAL. AFTER SHIFTING BACK AND FORTH BETWEEN NEUTRAL AND DRIVE SEVERAL T... Read more
Incident date: Jan 1, 1901
1999 INFINITI I30 HOOD SHOCKS FAILED ALMOST SLAMMING ON CONSUMER FINGERS. *TS THE CONSUMER CONTACTED THE MANUFACTURER AND ASKED THEM TO SEND A REPLACEMENT HOOD SHOCK. THE MANUFACTURER REFUSED TO HONOR THE CONSUMERS REQUEST BECAUSE THE HOOD SHOCK ON THE CONSUMER'S VEHICLE WAS NOT RECALLED. *NM
Incident date: Mar 23, 2006
I WAS DRIVING A 2006 INFINITI M45. I WAS PULLING INTO A PARKING PLACE. I HAD MY FOOT ON THE BRAKE. THE CAR WAS SLOWING TO A STOP AND HAD STOPPED FORWARD MOTION. I WAS GETTING READY TO STOP THE ENGINE. SUDDENLY WITH MY FOOT STILL ON THE BRAKE THE VEHICLE SURGED FORWARD, JUMPED THE CONCRETE PARKING BARRACDE AND THEN PROCEEDED OVER THE CURB, DOWN A 3 FOOT DROP CRASHING INTO THE GROUND AND THEN HITTIN... Read more
Crash
Incident date: Mar 23, 2006
SUBJECT:NEW INFINITY 35 BRAKE LIGHT DEAR SIR: I FOLLOWED A NEW MODEL OF INFINITY-35 ON THE OFF RAMP OF NORTH BOUND 101 FREEWAY AT WOODSIDE EXIT AT REDWOOD CITY, CA AROUND 8:10 PM TONIGHT. WHILE WE WERE APPROACHING THE TRAFFIC LIGHT OF THE EXIT, THE TAIL LIGHT OF CAR IN FRONT BRIGHTEN UP SO INTENSE THAT ALMOST BLIND MY EYE. IT ALMOST CAUSED AN ACCIDENT TO ME SINCE I WAS NOT ABLE SEE THE ROAD F... Read more
Incident date: Mar 17, 2006
BRAKES FAILED ON INFINITY G35 AND RESULTED IN AN AUTOMOBILE ACCIDENT WHERE INFINITY HIT ANOTHER CAR. *NM
Crash
2 injured
Incident date: Mar 17, 2006
BRAKES FAILED ON INFINITY G35 AND RESULTED IN AN AUTOMOBILE ACCIDENT WHERE INFINITY HIT ANOTHER CAR. *NM
Crash
2 injured