Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Jun 29, 2005
THE REAR UPPER QUARTER PANELS SHOW SIGNS OF FLEXING, THE BODY APPEARS TO HAVE MINOR DENT LIKE RIPPLES FROM WHERE THE REAR WINDOW PILLAR MEETS THE REAR QUARTER PANEL. IN THE BEGINNING, I THOUGHT IT WAS JUST A MINOR ISSUE, HOWEVER AS TIME PROGRESS, THE BODY FLEXING IS APPEARING MORE AND MORE.
Incident date: Jun 4, 2005
FACTORY INSTALLED BOSE RADIO SOUND SYSTEM, RIGHT REAR SPEAKER AMPLIFIER STARTED TO SMOKE & BURN. THE INCIDENT STARTED BY A STATIC SOUND,BLACK SMOKE,FIRE,WITHIN 3 MINUTES. RADIO STATIC FOR 3 MINUTES AS IF AN ELECTRICAL STORM WAS APPROCHING. INCIDENT PROGRESSED TO FIRE. F.D.OF NY CALLED. DRIVER ESCAPED. GAS TANK LOCATED BEHIND REAR SEAT, SIMILAR TO THE PINTO WHICH CAUSED MANY FIRES AND EXPLOSIONS I... Read more
Fire
Incident date: Nov 10, 2004
>2/14/04 PURCHASED 2000 INIFINITY I30 SEDAN FROM AUTOBROKER; > 11/10/04: VEHICLE AT 67,950 ODOMETER; TAKEN FIRST TIME TO PASSPORT INIFINITI/ALEXANDRIA TO CHECK LAZY/SLEEPY SHIFTING (1ST TO 2ND GEAR AND 2ND TO 3RD GEARS) PROB; DRIVEN 7 MI BY TECH; REPORTED "NO PROBLEM"/ NO SCANNER USED NO MAJOR TEST; SERVICE WRITER NOTED "CHECKED BY OUTSIDE SHOP" ON TICKET - AS A WARNING? >6/10/05; VEHICLE AT... Read more
Incident date: Jun 20, 2005
DT: INFINITI G 35 2004. WHEN IN THE CAR, AND THE DOORS ARE LOCKED EITHER MANUALLY OR ELECTRONICALLY THE CONSUMER COULD NOT UNLOCK THEM UNLESS THEY WERE MANUALLY OR ELECTRONICALLY UNLOCKED. THE CONSUMER COULD NOT UNLOCK THE DOOR BY TUGGING ON THE DOOR HANDLE. THE REASON HE WAS CONCERNED ABOUT THIS WAS BECAUSE HE LIVED IN FLORIDA, AND CARS GO INTO CANALS FREQUENTLY. HE IS CONCERNED THAT IN TH... Read more
Incident date: Jun 18, 2005
DT: THE FRONT RIGHT LOWER CONTROL ARM WAS RUSTED AND BROKE. TOOK VEHICLE TO A MECHANIC, AND SAID HE DID SOME RESEARCH AND THERE WAS A RECALL ON 2001 MODEL, BUT NOT THE 2000. THE LEFT LOWER CONTROL ARM WAS ALSO RUSTED.*AK
Incident date: May 15, 2005
DT: THE CONTACT OWNS A 04 INFINITI FX35. THE CONTACT SMELLED SOME TYPE OF ODOR COMING THROUGH THE VENTS. THE ODOR SMELLED LIKE MOLD. THE TECHNICIAN AT NISSAN STATED THAT IT WAS MOLD. *AK THE FOG LIGHT WAS INOPERATIVE, THE BUMPER WAS DAMAGED, THE LEATHER ON THE SEATS WAS WEARING. *JB
Incident date: May 15, 2005
DT: THE CONTACT OWNS A 04 INFINITI FX35. THE CONTACT SMELLED SOME TYPE OF ODOR COMING THROUGH THE VENTS. THE ODOR SMELLED LIKE MOLD. THE TECHNICIAN AT NISSAN STATED THAT IT WAS MOLD. *AK THE FOG LIGHT WAS INOPERATIVE, THE BUMPER WAS DAMAGED, THE LEATHER ON THE SEATS WAS WEARING. *JB
Incident date: May 15, 2005
DT: THE CONTACT OWNS A 04 INFINITI FX35. THE CONTACT SMELLED SOME TYPE OF ODOR COMING THROUGH THE VENTS. THE ODOR SMELLED LIKE MOLD. THE TECHNICIAN AT NISSAN STATED THAT IT WAS MOLD. *AK THE FOG LIGHT WAS INOPERATIVE, THE BUMPER WAS DAMAGED, THE LEATHER ON THE SEATS WAS WEARING. *JB
Incident date: May 26, 2004
DT: INFINITI G20 1996. TIRE SEPARATION OCCURRED ON THREE OF FOUR OF THE TIRES. THE DEALER SAID THAT THEY DID NOT KNOW WHY THE DEFECT HAPPENED, AND THE REPLACEMENT TIRES WERE DOING THE SAME THING. THE MANUFACTURER SAID THEY WILL PRORATE THE TIRES AND NOT GIVE THE CONSUMERS TIRES FOR FREE. *AK *SC *JB
Incident date: Sep 7, 2004
2004 INFINITI QX56 DEVELOPED THE FOLLOWING PROBLEMS: BRAKING DEFECT, AND THE DRIVER'S WINDOW WOULD NOT ROLL UP.***NO ANSWER REQUIRED*** *MR THE STEERING WHEEL WOULD SHAKE VIGOROUSLY WHEN THE BRAKES WERE APPLIED. THE ROTORS HAD WARPED FOR THE THIRD TIME. *SC
Incident date: Sep 7, 2004
2004 INFINITI QX56 DEVELOPED THE FOLLOWING PROBLEMS: BRAKING DEFECT, AND THE DRIVER'S WINDOW WOULD NOT ROLL UP.***NO ANSWER REQUIRED*** *MR THE STEERING WHEEL WOULD SHAKE VIGOROUSLY WHEN THE BRAKES WERE APPLIED. THE ROTORS HAD WARPED FOR THE THIRD TIME. *SC
Incident date: Jun 12, 2005
SEVERAL TIMES WHEN DRIVING MY 2004 INFINITI G35X, THE CAR WILL ACCELERATE WHEN I DOWNSHIFT IN THE "TIPTRONIC" MODE FROM 3RD TO 2ND OR FROM 2ND TO 1ST. ALTHOUGH THIS HAS NOT CAUSED AN ACCIDENT, I WANTED TO PROVIDE THIS INFORMATION TO YOU AS I AM NOT SURE IF THIS IS THE WAY THE CAR IS INTENDED TO OPERATE. THIS CONDITION WOULD POTENTIALLY CAUSE AN ACCIDENT AT AN LOW SPEED (30 MILES PER HOUR OR ... Read more
Incident date: Jun 11, 2005
I HAVE NOTICED THAT THE AIR FROM THE VENTS IS HEATED NO MATTER WHAT THE DESIRED TEMP SETTING. I HAVE ALSO NOTICED THAT AT TIMES I SMELL FUMES COMING THROUGH THE VENTS EVEN WHEN I AM NOT IN TRAFFIC. I DECIDED TO INVESTIGATE WHERE THE AIR INTAKE IS DRAWN INTO THE CAR, AND TO MY SURPRISE, THE AIR IS BEING TAKEN THROUGH THE BATTERY COMPARTMENT ON THE PASSENGER SIDE AND THE MASTER CYLINDER COMPARTMENT ... Read more
Incident date: Jun 6, 2005
MY WIFE WAS DRIVING HER 2003 INFINITE G35 IN TRAFFIC WHEN EVENTS OCCURED THAT CAUSED HER TO CRASH INTO THE BACK OF A FORD F350. SHE WAS WEARING HER SEAT BELT BUT THE DRIVERS SIDE AIRBAG DID NOT DEPLOY. BUT THE PASSAGER SIDE AIRBAG DID. SHE SUSTAINED INJUIRES TO HER HEAD AND CHEST. CAR APPEARS TO BE TOTALED, BUT IS BEING ACCESSED FOR AMOUNT OF DAMAGES AT THIS TIME.
Crash
1 injured
Incident date: Jun 5, 2005
DT: THE CONSUMER STATES THAT THERE WAS A RECALL ON HIS VEHICLE -- NHTSA CAMPAIGN ID #98V284000. THE RECALL WAS SUPPOSE TO BEEN CORRECTED ON FEB. 17, 1999, ACCORDING TO THE SHOP FOREMAN. ON JUNE 5, 2005, CONSUMER'S REAR SPEAKERS CAUGHT ON FIRE. THE CONSUMER IS CONCERNED BECAUSE THE SPEAKERS ARE ABOVE THE FUEL TANK. *TT
Fire
Incident date: May 31, 2005
CONSUMER STATES: THAT AIR CONDITIONING IS LOCKING UP MOTOR. THIS HAPPENS WHILE DRIVING VEHICLE, NO POWER STEERING, NO BRAKES, NO LIGHTS IN THE DASH COME ON. TOWED CAR BACK TO GARAGE. *TT
Incident date: Mar 13, 2005
NAVIGATION SYSTEM SCREEN FLICKERS WHEN REVERSE IS ENGAGED. BLUETOOTH PHONE INTERFACE HAS NOT BEEN WORKING PROPERLY, MODULE REPLACED WITH NO IMPROVEMENT. HORRIBLE GAS MILEAGE (AS LOW AS 8.5 MPG). LOUD METALLIC "GONG" NOISE CAN BE HEARD WHEN VEHICLE IS STOPPED.
Incident date: Jun 2, 2005
THE CAR STEERING WHEEL AND CAR SHAKE VIOLENTLY EVERY 2 TO 3 THOUSAND MILES, AT WHICH TIME THE SERVICE DEPARTMENT AT THE INFINITI DEALERSHIP REPLACES THE BRAKES AND RESURFACES/REPLACES THE ROTORS. THIS IS THE SECOND TIME IT HAS HAPPENED TO US AND THIS IS A MAJOR SAFETY ISSUE. THE STOPPING DISTANCE OF THIS VEHICLE INCREASES TWO FOLD BECAUSE OF THE SHAKING. AFTER READING POSTS BY OTHER OWNERS, I R... Read more
Incident date: Apr 7, 2005
MY INFINITY 1998 QX4 HAS ABOUT 88000 MILES I BOUGHT A DEMO IN JAN "99 RECENTLY I HAD TO REPLACE THE TRANSMISSION AT A COST OF $3000.00. I TOOK IT TO A NISSAN DEALER BUT THEY SAID THEY COULD NOT WARANTY IT BECAUSE IT WAS AN INFINITY SO I TOOK IT TO AN AAMCO. WHO WARANTEED IT FOR I YEAR.I MUST HAVE CHANGED THE BRAKEPADS 3 TIMES AND ACCEPT FOR THE DRIVERS SEATBELT NONE OF THE SEATBELTS WORK, ALSO DUR... Read more
Incident date: Apr 7, 2005
MY INFINITY 1998 QX4 HAS ABOUT 88000 MILES I BOUGHT A DEMO IN JAN "99 RECENTLY I HAD TO REPLACE THE TRANSMISSION AT A COST OF $3000.00. I TOOK IT TO A NISSAN DEALER BUT THEY SAID THEY COULD NOT WARANTY IT BECAUSE IT WAS AN INFINITY SO I TOOK IT TO AN AAMCO. WHO WARANTEED IT FOR I YEAR.I MUST HAVE CHANGED THE BRAKEPADS 3 TIMES AND ACCEPT FOR THE DRIVERS SEATBELT NONE OF THE SEATBELTS WORK, ALSO DUR... Read more
Incident date: May 16, 2005
I HAVE JUST PURCHASED A 2005 INFINITI G35 COUPE. MY WIFE IS THE PRIMARY DRIVER AND IS 5FT 2" TALL. THE PROBLEM WE HAVE IS THAT WHEN SHE DRIVES THE CAR AND BUCKLES HER SEAT BEALT THE EDGE OF THE STRAP OF THE SHOULDER BELT GOES RIGHT ACROSS THE SIDE OF HER NECK. I HAVE CONTACTED THE DEALER AND THEY HAVE TOLD ME THAT THERE IS NOTHING THAT THEY NOW OF THAT CAN BE DONE. THE IRONIC THING IS THAT ON THE... Read more
Incident date: Jun 1, 2002
1 - THERE IS UP TO A TWO SECOND DELAY WHEN QUICK ACCELERATION IS REQUIRED. AT TIMES IT FEELS AS IF THE ENGINE COMPLETELY STALLED. 2 - THE VEHICLE OFTEN WILL NOT DOWNSHIFT TO SLOW THE VEHICLE ON A HILL. I COULD BE IN 5TH GEAR AT AROUND ONLY 1800 RPM, AND WHEN I DOWNSHIFT TWICE, IT WILL NOT GO TO 3RD. I OFTEN HAVE TO DOWNSHIFT UP TO 6 TIMES FOR IT TO RESPOND AND SWITCH TO THIRD. I NEED TO TAK... Read more
Incident date: Jun 1, 2002
1 - THERE IS UP TO A TWO SECOND DELAY WHEN QUICK ACCELERATION IS REQUIRED. AT TIMES IT FEELS AS IF THE ENGINE COMPLETELY STALLED. 2 - THE VEHICLE OFTEN WILL NOT DOWNSHIFT TO SLOW THE VEHICLE ON A HILL. I COULD BE IN 5TH GEAR AT AROUND ONLY 1800 RPM, AND WHEN I DOWNSHIFT TWICE, IT WILL NOT GO TO 3RD. I OFTEN HAVE TO DOWNSHIFT UP TO 6 TIMES FOR IT TO RESPOND AND SWITCH TO THIRD. I NEED TO TAK... Read more
Incident date: Jun 1, 2002
1 - THERE IS UP TO A TWO SECOND DELAY WHEN QUICK ACCELERATION IS REQUIRED. AT TIMES IT FEELS AS IF THE ENGINE COMPLETELY STALLED. 2 - THE VEHICLE OFTEN WILL NOT DOWNSHIFT TO SLOW THE VEHICLE ON A HILL. I COULD BE IN 5TH GEAR AT AROUND ONLY 1800 RPM, AND WHEN I DOWNSHIFT TWICE, IT WILL NOT GO TO 3RD. I OFTEN HAVE TO DOWNSHIFT UP TO 6 TIMES FOR IT TO RESPOND AND SWITCH TO THIRD. I NEED TO TAK... Read more
Incident date: Jun 1, 2002
1 - THERE IS UP TO A TWO SECOND DELAY WHEN QUICK ACCELERATION IS REQUIRED. AT TIMES IT FEELS AS IF THE ENGINE COMPLETELY STALLED. 2 - THE VEHICLE OFTEN WILL NOT DOWNSHIFT TO SLOW THE VEHICLE ON A HILL. I COULD BE IN 5TH GEAR AT AROUND ONLY 1800 RPM, AND WHEN I DOWNSHIFT TWICE, IT WILL NOT GO TO 3RD. I OFTEN HAVE TO DOWNSHIFT UP TO 6 TIMES FOR IT TO RESPOND AND SWITCH TO THIRD. I NEED TO TAK... Read more
Incident date: Jun 1, 2002
1 - THERE IS UP TO A TWO SECOND DELAY WHEN QUICK ACCELERATION IS REQUIRED. AT TIMES IT FEELS AS IF THE ENGINE COMPLETELY STALLED. 2 - THE VEHICLE OFTEN WILL NOT DOWNSHIFT TO SLOW THE VEHICLE ON A HILL. I COULD BE IN 5TH GEAR AT AROUND ONLY 1800 RPM, AND WHEN I DOWNSHIFT TWICE, IT WILL NOT GO TO 3RD. I OFTEN HAVE TO DOWNSHIFT UP TO 6 TIMES FOR IT TO RESPOND AND SWITCH TO THIRD. I NEED TO TAK... Read more
Incident date: May 9, 2005
INFINITI QX56 2004 MODEL PURCHASED NEW FROM ROSEVILLE INFINITI DEALER(ACTUAL DEALER NAME SACRAMENTO INFINITI) NOVEMBER 1, 2004. BY FEBRUARY 16,2005 APPLYING BRAKES CAUSED SEVERE SHAKING OF THE STEERING WHEEL . TAKEN INTO SERVICE AFTER 5,945 MILES. RETURNED WITH BRAKE PADS REPLACED ON FRONT WHEELS AND ROTORS SURFACED. THE SHAKING/VIBRATION PROBLEM HAS BEGUN AGAIN AT 10,141 MILES MAY 4, 2005... Read more
Incident date: May 3, 2005
CAR HAS RECALLED WHEELS, BUT CAR ITSELF IN NOT ON RECALL LIST. MANUFACTURER REFUSED TO REPLACE WHEELS.*AK
Incident date: Apr 1, 2005
CONSUMER HAD TO HAVE 2000 INFINITI I30 ROTORS RESURFACED. *MR ON SEVERAL OCCASIONS, THE ROTORS WERE RESURFACED. ALL FOUR ROTORS WERE REPLACED AT 39,868. AT 62K MILES THE VEHICLE BEGAN TO VIBRATE AT 55 MPH. OTHER PROBLEMS: THE TRANSMISSION STAYED IN THE LOW GEAR TOO LONG, THERE WAS SQUEAKING ON THE RIGHT SIDE OF THE VEHICLE WHEN ON ROUGH ROADS, VIBRATION IN THE STEERING DUE TO THE ROTORS BE... Read more
Incident date: Apr 1, 2005
CONSUMER HAD TO HAVE 2000 INFINITI I30 ROTORS RESURFACED. *MR ON SEVERAL OCCASIONS, THE ROTORS WERE RESURFACED. ALL FOUR ROTORS WERE REPLACED AT 39,868. AT 62K MILES THE VEHICLE BEGAN TO VIBRATE AT 55 MPH. OTHER PROBLEMS: THE TRANSMISSION STAYED IN THE LOW GEAR TOO LONG, THERE WAS SQUEAKING ON THE RIGHT SIDE OF THE VEHICLE WHEN ON ROUGH ROADS, VIBRATION IN THE STEERING DUE TO THE ROTORS BE... Read more
Incident date: Apr 1, 2005
CONSUMER HAD TO HAVE 2000 INFINITI I30 ROTORS RESURFACED. *MR ON SEVERAL OCCASIONS, THE ROTORS WERE RESURFACED. ALL FOUR ROTORS WERE REPLACED AT 39,868. AT 62K MILES THE VEHICLE BEGAN TO VIBRATE AT 55 MPH. OTHER PROBLEMS: THE TRANSMISSION STAYED IN THE LOW GEAR TOO LONG, THERE WAS SQUEAKING ON THE RIGHT SIDE OF THE VEHICLE WHEN ON ROUGH ROADS, VIBRATION IN THE STEERING DUE TO THE ROTORS BE... Read more
Incident date: Apr 1, 2005
CONSUMER HAD TO HAVE 2000 INFINITI I30 ROTORS RESURFACED. *MR ON SEVERAL OCCASIONS, THE ROTORS WERE RESURFACED. ALL FOUR ROTORS WERE REPLACED AT 39,868. AT 62K MILES THE VEHICLE BEGAN TO VIBRATE AT 55 MPH. OTHER PROBLEMS: THE TRANSMISSION STAYED IN THE LOW GEAR TOO LONG, THERE WAS SQUEAKING ON THE RIGHT SIDE OF THE VEHICLE WHEN ON ROUGH ROADS, VIBRATION IN THE STEERING DUE TO THE ROTORS BE... Read more
Incident date: Apr 1, 2005
CONSUMER HAD TO HAVE 2000 INFINITI I30 ROTORS RESURFACED. *MR ON SEVERAL OCCASIONS, THE ROTORS WERE RESURFACED. ALL FOUR ROTORS WERE REPLACED AT 39,868. AT 62K MILES THE VEHICLE BEGAN TO VIBRATE AT 55 MPH. OTHER PROBLEMS: THE TRANSMISSION STAYED IN THE LOW GEAR TOO LONG, THERE WAS SQUEAKING ON THE RIGHT SIDE OF THE VEHICLE WHEN ON ROUGH ROADS, VIBRATION IN THE STEERING DUE TO THE ROTORS BE... Read more
Incident date: Dec 20, 2004
DRIVING HOME VEHICLE QUIT IN TRAFFIC. AFTER SITTING FOR APPROXIMATELY AN HOUR, VEHICLE STARTED AND WE MADE IT HOME. AFTER HAVING VEHICLE CHECKED IT WAS DETERMINED THAT THE ALTERNATOR NEEDED TO BE REPLACED/REBUILT. DIAGNOSIS DONE BY A LOCAL MECHANIC. IT WAS REBUILT. VEHICLE RAN WELL UNTIL THE 28 APRIL 2005 WHEN THE SAME THING OCCURRED; THIS TIME IT WOULD NOT RUN AFTER A BOOST. IT WAS TOWED TO THE D... Read more
Incident date: Nov 21, 2004
THE BRAKES HAD TO BE REPAIRED AT 6,000 MILES THEN AGAIN AT 14,000 MILES AND NOW AGAIN AT 21,500. THE PULSATION WAS SO BAD THAT THE WHEEL SHOOK, AND IT WAS UNSAFE. IT WAS AN ENGINEERING FLAW. BRAKES WERE NOT DESIGNED FOR A VEHICLE OF THIS WEIGHT. *AK
Incident date: Jan 25, 2005
(ABBREVIATED COMMUNICATION WITH INFINITI) [ME] I JUST RECENTLY PURCHASED A 2004 G35. AS I HAVE DRIVEN THE VEHICLE, IT HAS BECOME NOTICEABLE THAT THE SEAT CONTROLS IN THE SEAT CUSHION EXERT PRESSURE ON MY UPPER THIGH TO THE POINT OF IT BEING PAINFUL IF DRIVING FOR ANY LENGTH OF TIME. I ASKED THE DEALER REP. IF THERE HAD BEEN ANY COMPLAINTS ON THIS ISSUE, AND HE SAID HE HAD NOT HEARD OF ANY, AND... Read more
1 injured
Incident date: Mar 29, 2005
ON TWO SEPARATE OCCASIONS THE ENGINE STALLED WHILE DRIVING 65 MPH OR MORE. THE VEHICLE WAS TAKEN TO THE DEALER. ON THE FIRST VISIT THE DEALER WAS NOT ABLE TO DUPLICATE THE PROBLEM. THE SECOND VISIT THE DEALER REPLACED THE COMPLETE THROTTLE BODY CHAMBER. THE PROBLEM APPEARS TO BE CORRECT AT THIS TIME. *JB
Incident date: Apr 20, 2005
THE CHILD WAS ABLE TO MOVE THE GEAR FROM PARK WITHOUT THE CONSUMER BEING PRESENT TO STEP ON THE BRAKES OR WITHOUT THE KEY BEING IN THE VEHICLE. THE MANUFACTURE STATES THE VEHICLE IS DESIGNED AS SUCH. *NM
Incident date: Mar 1, 2005
IT IS IMPOSSIBLE TO REMOVE CHILD SEAT FROM THE INFINITI FX WHEN USING THE LATCH SYSTEM. *NM
Incident date: Mar 1, 2005
IT IS IMPOSSIBLE TO REMOVE CHILD SEAT FROM THE INFINITI FX WHEN USING THE LATCH SYSTEM. *NM
Incident date: Apr 1, 2005
PROBLEMS WITH EXCESSIVE BRAKE WEAR ON 2003 INFINITI G35 AS WELL AS PROBLEMS WITH TOWING GUIDE SECTION OF THE OWNERS MANUAL.*MR *NM
Incident date: Apr 2, 2005
FUEL GAUGE READS INCORRECTLY. AS A RESULT, THE DRIVER DOESN'T KNOW HOW MUCH FUEL THE VEHICLE HAS. DEALER HAS REPLACED THE FUEL SENDER. HOWEVER THE PROBLEM RECURRED. *AK
Incident date: Sep 11, 2003
DEAR SIR OR MADAM: I HAVE AN INFINITY Q45 ANNIVERSARY EDITION, YEAR 2000, WITH APPROXIMATELY 90,000 MILES ON IT. I HAVE A PROBLEM WITH THE TRANSMISSION SHIFTING "HARD" FROM 1ST TO 2ND GEAR FIRST THING IN THE MORNING, WHEN THE CAR IS "COLD". NOTE: THIS HAPPENS IN THE SUMMER ALSO, SO DON'T BE MISLED AND BE AWARE, THIS PHENOMENON STARTED LONG BEFORE 90,000 MILES. I HAVE HAD IT BACK TO THE DEALER A N... Read more
Incident date: Jul 1, 2004
WHILE DRIVING AT VARIOUS SPEEDS STEERING WHEEL SHOOK REAL HARD WHILE APPLYING THE BRAKES. TOOK VEHICLE TO DEALER FOR SERVICE, AND DEALER DETERMINED IT WAS DETERMINED THA TIT WAS WARPED BRAKE ROTORS. *AK
Incident date: Feb 21, 2005
WHILE DRIVING OUR 2004 INFINITY G35 ON THE FWY GOING ABOUT 40 MPH (THE GROUND WAS WET) WE FELT THE TRACK CONTROL STARTED TO SHIFT SIDE TO SIDE, A TRUCK CUT IN FRON US US, WHICH MADE MY HUSBAND PUT ON BRAKES, AS HE PUTTED ON BRAKES, THE DRIVER SIDE FRONT BRAKE LOCKED, WHICH CAUSED FOR THE CARD TO TURN SIDEWAYS AND HIT THE CENTER DIVIDER FULL SPEED. THE BRAKES AFTER THEY LOCKED, NEVER STOPPED THE ... Read more
Crash
1 injured
Incident date: Feb 21, 2005
WHILE DRIVING OUR 2004 INFINITY G35 ON THE FWY GOING ABOUT 40 MPH (THE GROUND WAS WET) WE FELT THE TRACK CONTROL STARTED TO SHIFT SIDE TO SIDE, A TRUCK CUT IN FRON US US, WHICH MADE MY HUSBAND PUT ON BRAKES, AS HE PUTTED ON BRAKES, THE DRIVER SIDE FRONT BRAKE LOCKED, WHICH CAUSED FOR THE CARD TO TURN SIDEWAYS AND HIT THE CENTER DIVIDER FULL SPEED. THE BRAKES AFTER THEY LOCKED, NEVER STOPPED THE ... Read more
Crash
1 injured
Incident date: Feb 21, 2005
WHILE DRIVING OUR 2004 INFINITY G35 ON THE FWY GOING ABOUT 40 MPH (THE GROUND WAS WET) WE FELT THE TRACK CONTROL STARTED TO SHIFT SIDE TO SIDE, A TRUCK CUT IN FRON US US, WHICH MADE MY HUSBAND PUT ON BRAKES, AS HE PUTTED ON BRAKES, THE DRIVER SIDE FRONT BRAKE LOCKED, WHICH CAUSED FOR THE CARD TO TURN SIDEWAYS AND HIT THE CENTER DIVIDER FULL SPEED. THE BRAKES AFTER THEY LOCKED, NEVER STOPPED THE ... Read more
Crash
1 injured
Incident date: Feb 21, 2005
WHILE DRIVING OUR 2004 INFINITY G35 ON THE FWY GOING ABOUT 40 MPH (THE GROUND WAS WET) WE FELT THE TRACK CONTROL STARTED TO SHIFT SIDE TO SIDE, A TRUCK CUT IN FRON US US, WHICH MADE MY HUSBAND PUT ON BRAKES, AS HE PUTTED ON BRAKES, THE DRIVER SIDE FRONT BRAKE LOCKED, WHICH CAUSED FOR THE CARD TO TURN SIDEWAYS AND HIT THE CENTER DIVIDER FULL SPEED. THE BRAKES AFTER THEY LOCKED, NEVER STOPPED THE ... Read more
Crash
1 injured
INFINITI
G35
(2004) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Apr 7, 2005
Incident date: Apr 3, 2005
WHILE DRIVING AT APPROXIMATELY 75 MPH DRIVER WAS CHANGING LANES AND THE ABS SYSTEM LOCKED UP, CAUSING THE VEHICLE TO SPIN AND HIT THE CENTER DIVIDER AND FLIP OVER SEVERAL TIMES. THE TWO PASSENGERS AND THE DRIVER WERE KILLED . *AK
Crash
3 deaths
Incident date: Jan 25, 2005
WHILE DRIVING 25-30 MPH VEHICLE HIT A POT HOLE AND IT VIBRATED UNCONTROLLABLY. DRIVER WAS PULLED OVER AND NOTICED THAT THE REAR LEFT TIRE WAS FLAT. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE TIRE NEEDED TO BE REPLACED. *AK SECOND TIRE DEVELOPED A BUBBLE ON OUTSIDE YET THE TIRE HAD NO SIGN OF DAMAGE ON THE OUTSIDE, THIS HAPPENED AT 42,538 MILES. CONSUMER H... Read more