Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Jun 15, 2004
HEADLIGHTS TURN OFF WHEN COMPLETING A TURN USING TURN INDICATOR. *JB
Incident date: Mar 16, 2005
ONGOING REPAIR ISSUES WITH INFINITY QX56 REGARDING NUMEROUS ISSUES, PRIMARILY BRAKES. UNSAFE VEHICLE, WANT TO GET RID OF IT. OVER 30 DAYS OF VISITS TO INFINITY TO TRY TO RECONCILE ALL ISSUES, SOME OF WHICH ARE STILL PENDING. AFTER REPAIRS TO BRAKES, WE WERE TOLD THAT WHEN MANUFACTURER SENT LETTER REGARDING NEED FOR BRAKES TO BE REPAIRED, THEY KNEW THAT THIS WOULD NOT IN FACT REPAIR THE PROBLEM.... Read more
Incident date: Mar 16, 2005
ONGOING REPAIR ISSUES WITH INFINITY QX56 REGARDING NUMEROUS ISSUES, PRIMARILY BRAKES. UNSAFE VEHICLE, WANT TO GET RID OF IT. OVER 30 DAYS OF VISITS TO INFINITY TO TRY TO RECONCILE ALL ISSUES, SOME OF WHICH ARE STILL PENDING. AFTER REPAIRS TO BRAKES, WE WERE TOLD THAT WHEN MANUFACTURER SENT LETTER REGARDING NEED FOR BRAKES TO BE REPAIRED, THEY KNEW THAT THIS WOULD NOT IN FACT REPAIR THE PROBLEM.... Read more
Incident date: May 7, 2005
HEAVY VIBRATIONS FROM THE TRANSMISSION/MOTOR WHEN STOPPED AND IN NEUTRAL W/O THE AIR ON. FEELS AS IF THE VEHICLE WANTS TO STALL WHEN IT VIBRATES. VIBRATIONS GET WORSE WHEN DRIVEN AT HIGH RPM'S. INFINITI DEALER TECH ADVISES THAT IT'S A TRANSMISSION PROBLEM BUT INFINITI'S CORPORATE OFFICE CLAIMS ITS NORMAL. *NM
Incident date: Apr 6, 2005
FRONT PASSENGER SIDE TIRE BLEW UP ON TRACTOR TRAILER, PUTTING A HOLE IN THE DIESEL FUEL TANK. *TS THE CONSUMER WAS DRIVING WHEN ONE OF THE OUTSIDE TIRES OF A TRACTOR BLEWOUT. THE TIRE BLEW A HOLE IN THE TRACTORS DIESEL FUEL TANK WHICH CAUSED DIESEL FUEL, METAL AND RUBBER SHRAPNEL TO STRIKE THE CONSUMER'S VEHICLE. THE SHRAPNEL DAMAGED THE VEHICLE DRIVER'S SIDE FRONT BUMPER AND PASSENGER'S SIDE ... Read more
Incident date: Jul 31, 2005
DT: THE CONTACT STATES THERE WAS A PROBLEM WITH THE HEADLIGHTS. THE BEAM FROM THE LIGHTS WILL SHOW THE ROAD FOR NO MORE THAN TEN TO FIFTEEN FEET IN FRONT OF THE VEHICLE. THIS IS BECAUSE OF THE COMPUTER LEVELING SYSTEM POSITIONING THE LIGHT BEAM CLOSER TO THE VEHICLE THAN NECESSARY. HE FEELS THAT UNDER NORMAL DRIVING CONDITIONS BRAKING DISTANCES WOULD EXCEED THE AMOUNT OF LIGHTED AREA. WHEN HE... Read more
Incident date: Jun 8, 2004
DT: CONTACT STATED THAT A RECALL 03V098000 CONCERNING WHEELS CAME OUT ON THIS VEHICLE BEFORE HE PURCHASED IT AND NOTHING WAS DONE TO CORRECT THE PROBLEM BY THE PREVIOUS OWNER OR THE DEALER WHO SOLD IT TO HIM. THE VEHICLE SHIMMIED, AND THE TIRES WERE WEARING OUT TOO SOON. THE DEALER INDICATED TO THE CONTACT THEY KNEW NOTHING ABOUT THE RECALL. THE MANUFACTURER TOLD HIM IT WAS TOO LATE TO HAVE WO... Read more
Incident date: Oct 12, 2005
REAR SEAT BELTS COME OUT OF BRACKET ON REAR OF SEAT. THIS CAUSES THE BELT TO RUB ON THE NECK OF PASSENGERS. THIS ALSO HAPPENS WHEN A CHILD IN A BOOSTER SEAT IS BELTED IN. MY GRANDSON COMPLAINS THAT THE BELT HURTS HIS NECK. DEALER REPLACED THE BRACKETS AND SAME HAPPENS. DEALER NOTED SAME PROBLEM ON OTHER G35S. INFINITI CLAIMS THAT CHANGING THE BRACKET IS ALL THEY CAN DO.*JB
Incident date: Dec 23, 2004
MULTIPLE BRAKE ISSUES, CAUSING A SAFETY ISSUE. *NM
Incident date: Sep 1, 2005
WHEEL/TIRE VALVE EXTENSIONS FAILED WHILE DRIVING THE VEHICLE AT 65 MPH. MY REAR TIRE DEFLATED WITHIN 20 - 30 SECONDS AND FORTUNATELY I DID NOT LOOSE CONTROL OF THE VEHICLE. THE TIRE SIDE WALL WAS DAMAGED AS RESULT OF THE VALVE EXTENSION FAILURE. *JB
INFINITI
QX56
(2005) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Sep 21, 2005
Incident date: May 10, 2005
DT: AT APPROXIMATELY 2,000 MILES THERE WAS AN UNCONTROLLABLE SHAKING WHEN APPLYING BRAKE PRESSURE. THIS PROBLEM GOT WORSE. THE CONSUMER TOOK THE VEHICLE TO THE DEALER, WHO NOTED THE NEED FOR NEW ROTORS. THE ROTORS WERE REPLACED AT 2,000 MILES. ABOUT TWO MONTHS LATER, THE PROBLEM RETURNED AND AGAIN TOOK VEHICLE TO THE DEALER. THE DEALER SAID THERE WAS A DESIGN FLAW WITH THE BRAKING SYSTEM, BU... Read more
Incident date: Jun 20, 2005
FRONT TIRES FEATHERING. AT AROUND 6000 MILES, I NOTICED THAT THERE WAS AN UNUSUAL AMOUNT OF TIRE ROAR COMING FROM THE FRONT. I HAVE TAKEN THE CAR IN FOR SERVICE TO 2 DIFFERENT INFINITI DEALERSHIPS AND BOTH SAID I SHOULD SIMPLY "REPLACE MY TIRES AND ALIGN". I HAVE LESS THAN 15,000 MILES ON THE CAR. THE 350Z HAS A VERY WIDESPREAD PROBLEM THAT IS SIMILAR TO THIS, AND AS THE G35 COUPE AND 350Z... Read more
Incident date: Jun 20, 2005
FRONT TIRES FEATHERING. AT AROUND 6000 MILES, I NOTICED THAT THERE WAS AN UNUSUAL AMOUNT OF TIRE ROAR COMING FROM THE FRONT. I HAVE TAKEN THE CAR IN FOR SERVICE TO 2 DIFFERENT INFINITI DEALERSHIPS AND BOTH SAID I SHOULD SIMPLY "REPLACE MY TIRES AND ALIGN". I HAVE LESS THAN 15,000 MILES ON THE CAR. THE 350Z HAS A VERY WIDESPREAD PROBLEM THAT IS SIMILAR TO THIS, AND AS THE G35 COUPE AND 350Z... Read more
Incident date: Jan 1, 2005
TRUNK CENTER PANEL BOWED CAUSING WATER TO BE TRAPPED IN THE TRUNK. POURS WATER INTO TRUNK AFTER RAIN OR WASH CAUSING CAR TO SMELL MOLDY. FRONT CORNER LIGHT (BESIDE FOG LIGHT) ON DRIVER SIDE IS FULL OF WATER & SLIME. NEITHER OF THESE ARE CRACKED. DEALER WILL CORRECT FOR RIDICULOUS AMOUNT. *NM
Incident date: Jan 1, 2005
TRUNK CENTER PANEL BOWED CAUSING WATER TO BE TRAPPED IN THE TRUNK. POURS WATER INTO TRUNK AFTER RAIN OR WASH CAUSING CAR TO SMELL MOLDY. FRONT CORNER LIGHT (BESIDE FOG LIGHT) ON DRIVER SIDE IS FULL OF WATER & SLIME. NEITHER OF THESE ARE CRACKED. DEALER WILL CORRECT FOR RIDICULOUS AMOUNT. *NM
Incident date: Sep 1, 2005
2006 M35 DEVELOPED PROBLEMS WITH THE IGNITION AND THE BATTERY.*MR THE VEHICLE FAILED TO START ON NUMEROUS OCCASIONS.*JB
INFINITI
G35
(2005) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Sep 15, 2005
Incident date: Sep 10, 2005
BRAND NEW 2005 INFINITI G35X, 5 DAYS OLD. DRIVING WITH MY SON AND A PASSENGER UP A HILL APPROX 60 MPH, ENTERED TURN SAW A TRUCK, WENT TO APPLY BREAKS BUT THEY DID NOT WORK. I TURNED THE VEHICLE SO AS TO NOT HIT THE TRUCK DIRECT AND CAUSE LESS DAMAGE. THE DRIVER OF THE OTHER VEHICLE DID NOT HEAR THE BREAKS, MY SON NOR HIS FRIEND FELT THE VEHICLE TRY TO STOP. RESULT IS $2500 IN BODY DAMAGE TO MY... Read more
Crash
4 injured
Incident date: Sep 12, 2005
BRAKE FAILURE. ROTORS CONTINUALLY BEING CUT. DEALER CLAIMS REAR BRAKES "COMPLETELY WORN" AT 19,900 MILES, AND FRONT ROTORS AGAIN NEED TO BE CUT. *JB
Incident date: Sep 12, 2005
BRAKE FAILURE. ROTORS CONTINUALLY BEING CUT. DEALER CLAIMS REAR BRAKES "COMPLETELY WORN" AT 19,900 MILES, AND FRONT ROTORS AGAIN NEED TO BE CUT. *JB
INFINITI
G35
(2005) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Sep 12, 2005
Incident date: Aug 20, 2005
AN INTERMITTENT PROBLEM HAS BEEN EXHIBITED TWICE IN THE 200+ MILES THAT THE CAR HAS BEEN DRIVEN SINCE WE TOOK DELIVERY. THE FOLLOWING IS A DESCRIPTION OF WHAT HAPPENS. THIS HAPPENED BOTH TIMES WHILE TRAVELING AT NOMINAL SPEEDS, ABOUT 30 MPH AND STARTING TO APPLY THE BRAKES TO STOP THE VEHICLE. UPON APPLYING THE BRAKES, THEY FELT VERY SPONGY AND DID NOT STOP THE CAR. SIMULTANEOUSLY THE ENGINE RP... Read more
Incident date: Jan 1, 2005
CONDENSATION INSIDE HEADLIGHTS. *JB
Incident date: Sep 8, 2005
SEVERE BRAKE JUDDER FOR 3 MONTHS, BRAKES HAVE NOW COMPLETELY FAILED , UNABLE TO DRIVE CAR,(2) DRIVER SEAT MEMORY HAS FAILED,(3) REAR WINDOW WASHER HAS FAILED, (4)DRIVER SEAT COMING APART, (5) WINDSHIELD WASHER RESERVOIR WILL NOT HOLD WATER. *NM
Incident date: Sep 8, 2005
SEVERE BRAKE JUDDER FOR 3 MONTHS, BRAKES HAVE NOW COMPLETELY FAILED , UNABLE TO DRIVE CAR,(2) DRIVER SEAT MEMORY HAS FAILED,(3) REAR WINDOW WASHER HAS FAILED, (4)DRIVER SEAT COMING APART, (5) WINDSHIELD WASHER RESERVOIR WILL NOT HOLD WATER. *NM
Incident date: Sep 8, 2005
SEVERE BRAKE JUDDER FOR 3 MONTHS, BRAKES HAVE NOW COMPLETELY FAILED , UNABLE TO DRIVE CAR,(2) DRIVER SEAT MEMORY HAS FAILED,(3) REAR WINDOW WASHER HAS FAILED, (4)DRIVER SEAT COMING APART, (5) WINDSHIELD WASHER RESERVOIR WILL NOT HOLD WATER. *NM
Incident date: Sep 8, 2005
SEVERE BRAKE JUDDER FOR 3 MONTHS, BRAKES HAVE NOW COMPLETELY FAILED , UNABLE TO DRIVE CAR,(2) DRIVER SEAT MEMORY HAS FAILED,(3) REAR WINDOW WASHER HAS FAILED, (4)DRIVER SEAT COMING APART, (5) WINDSHIELD WASHER RESERVOIR WILL NOT HOLD WATER. *NM
Incident date: Sep 8, 2005
SEVERE BRAKE JUDDER FOR 3 MONTHS, BRAKES HAVE NOW COMPLETELY FAILED , UNABLE TO DRIVE CAR,(2) DRIVER SEAT MEMORY HAS FAILED,(3) REAR WINDOW WASHER HAS FAILED, (4)DRIVER SEAT COMING APART, (5) WINDSHIELD WASHER RESERVOIR WILL NOT HOLD WATER. *NM
Incident date: Jul 20, 2005
DURING NORMAL CITY DRIVING CONDITIONS THE VEHICLE HAS A SUDDEN LOST OF POWER DROPPING DOWN TO A SPEED OF 35-40 MPH, NO ACCELERATION IS POSSIBLE ABOVE 35-40 MPH, INDICATOR LIGHTS COME ON DASH BOARD "SLIP,VDC OFF AND SERVICE ENGINE SOON".ON TWO DIFFERENT OCCASIONS VEHICLES DIRECTLY BEHIND ME HAVE HAD TO COME TO SUDDEN STOPS TO AVOID A REAR END COLLISION, SINCE I AM UNABLE TO ACCELERATE AND THEY ARE... Read more
Incident date: Jul 20, 2005
DURING NORMAL CITY DRIVING CONDITIONS THE VEHICLE HAS A SUDDEN LOST OF POWER DROPPING DOWN TO A SPEED OF 35-40 MPH, NO ACCELERATION IS POSSIBLE ABOVE 35-40 MPH, INDICATOR LIGHTS COME ON DASH BOARD "SLIP,VDC OFF AND SERVICE ENGINE SOON".ON TWO DIFFERENT OCCASIONS VEHICLES DIRECTLY BEHIND ME HAVE HAD TO COME TO SUDDEN STOPS TO AVOID A REAR END COLLISION, SINCE I AM UNABLE TO ACCELERATE AND THEY ARE... Read more
Incident date: Aug 30, 2005
MY CAR A 1999 INFINITI Q45 HAS 4 CONTINENTAL TIRES. THESE WERE PURCHASED LAST YEAR AND HAS BEEN USED FOR ABOUT 6000 MILES. ON TUESDAY AUGUST 30 THE RIGHT REAR TIRE BLEW OUT CAUSING THE VEHICLE TO SLIDE ON THE RIGHT SIDE AND EVENTUALLY OVERTURN. IS IT NORMAL WITH A STEEL BELTED RADIAL FOR THE THREAD SURFACE TO COME COMPLETELY OFF THE SIDEWALL. THE AFFECTED TIRE IS IN 3 PIECES WITH THE WALLS ON THE... Read more
Crash
1 injured
Incident date: Sep 6, 2005
DRIVING FREEWAY EVENING TRAFFIC AT 35 TO 50 MPH. ENGINE JUST TURNED OFF AT ABOUT 40 MPH AND LOST ALL POWER ASSIST. ENGINE WOULD NOT RESTART UNTIL CAR CAME TO A FULL STOP AND KEY WAS TURNED OFF FIRST, WAS ABLE TO GET TO SHOULDER OF ROAD. *JB
Incident date: Sep 4, 2005
1) DRIVING AT ABOUT 10 MPH CAR WOULD NOT STOP. AFTER SWERVING AROUND THE CAR IN FRONT OF ME, I WAS ABLE TO STOP THE CAR. AFTERWARDS, CAR STOPPED OK. 2) ON SAME DAY, WHEN PARKING, CAR IN REVERSE, AND MY FOOT ON BRAKE,CAR TRIED TO ACCELERATE FOR A FEW SECONDS. AFTERWARDS OPERATED OK. *JB
Incident date: Aug 12, 2005
NO CRASH.....AIR BAG LIGHT ON AND BLINKING CONTINUOUSLY AFTER INFINITI REPAIRED 3 TIMES BEFORE. SEPT 6 2005 4TH ATTEMPT. LAST TIME INFINITI REPAIRED WAS 16 DAYS IN SHOP. *JB
Incident date: Aug 27, 2005
THE BRAKE PEDAL AND ACCELERATOR PEDAL ARE CLOSE TOGETHER. WITH MY SIZE 12 FOOT, IT IS EASY TO ACCIDENTALLY HAVE MY SHOE ON BOTH PEDALS. THE CAR HAS ENOUGH ENGINE POWER TO OVERCOME THE BRAKING SYSTEM, AND LEAD TO A COLLISION. WITH THE ABS AND TCS (TRACTION CONTROL SYSTEM) ON THIS CAR, I WOULD LIKE TO SEE AN INTERACTION TO LIMIT POWER IF THE ABS IS ACTIVATED. MY REAR TIRES WERE TRYING TO STOP TH... Read more
Crash
Incident date: Aug 15, 2005
DT: THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT ON 8-15-05 WHILE GOING 40-45 MPH. THE VEHICLE ROLLED OVER. AT FIRST , HIT A MAIL BOX. THEN, THE BACK OF CONTACT'S VEHICLE HIT ANOTHER CAR. SHE ENDED UP IN A DITCH, ROLLED OVER, AND HIT A TREE HEAD-ON. UPON IMPACT NEITHER THE FRONT OR SIDE AIR BAGS DEPLOYED. THE DEALER URGED CONTACT TO CALL THE MANUFACTURER, AND THEY SAID THEY WOULD LO... Read more
Crash
1 injured
Incident date: Aug 15, 2005
DT: THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT ON 8-15-05 WHILE GOING 40-45 MPH. THE VEHICLE ROLLED OVER. AT FIRST , HIT A MAIL BOX. THEN, THE BACK OF CONTACT'S VEHICLE HIT ANOTHER CAR. SHE ENDED UP IN A DITCH, ROLLED OVER, AND HIT A TREE HEAD-ON. UPON IMPACT NEITHER THE FRONT OR SIDE AIR BAGS DEPLOYED. THE DEALER URGED CONTACT TO CALL THE MANUFACTURER, AND THEY SAID THEY WOULD LO... Read more
Crash
1 injured
Incident date: Aug 15, 2005
DT: THE CONTACT'S VEHICLE WAS INVOLVED IN AN ACCIDENT ON 8-15-05 WHILE GOING 40-45 MPH. THE VEHICLE ROLLED OVER. AT FIRST , HIT A MAIL BOX. THEN, THE BACK OF CONTACT'S VEHICLE HIT ANOTHER CAR. SHE ENDED UP IN A DITCH, ROLLED OVER, AND HIT A TREE HEAD-ON. UPON IMPACT NEITHER THE FRONT OR SIDE AIR BAGS DEPLOYED. THE DEALER URGED CONTACT TO CALL THE MANUFACTURER, AND THEY SAID THEY WOULD LO... Read more
Crash
1 injured
Incident date: Aug 16, 2005
WHILE TRAVELING ON THE HWY THE CRUISE CONTROL ON MY VEHICLE DIS-ENGAGED NUMEROUS TIMES ON ITS OWN. TO ENSURE THAT I WAS NOT INADVERTENTLY TOUCHING THE BRAKE I PULLED MY FEET BACK FROM THE BRAKE UNTIL IT OCCURED AGAIN. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THEY SAID THERE WAS NOTHING WRONG WITH THE CAR.
Incident date: Aug 12, 2005
HOLE FOUND IN THE AC CONDENSER (JUST BEHIND FRONT BUMPER) CAUSING AC FAILURE/LOSS OF FREON WITH APPROX 1700 MI ON CAR. GIVEN THE GRILLWORK AND UNDER SIDE MOLDING IT IS HARD TO BELIVE DEALER EXPLANATION THAT ROCK CAUSED EVENT. REPLACEMENT COST ME $700.
Incident date: Aug 10, 2005
MY 1997 INFINITI I-30 WAS HAVING A HARD TIME STARTING AND EVENTUALLY THE CAR DIED ONE WEEKEND AND WOULD NOT START. I SPENT SOME TIME ON IT AND GOT THE CAR STARTED AND DROVE IT DOWN TO O'NEIL AUTO PARTS AND THEY PUT THEIR STARTING SYSTEM ANALYSIS MACHINE ON THE STARTING SYSTEM...THEIR RESULTS WERE THAT THE CAR BATTERY WAS OK AND THE CAR STARTER WAS OK BUT THE CAR ALTERNATOR WAS PUTTING OUT 34 AMPS.... Read more
Incident date: Jul 30, 2005
I EXPERIENCED TWO UNINTENDED ACCELERATION INCIDENTS WITH MY VEHICLE.*AK
Incident date: Aug 8, 2005
FIRST INCIDENT OCCURRED APRIL 29TH,2005. TEMPTED TO ACCELERATE ONTO THE HIGHWAY AND CAR LOST ALL POWER. OULD GO NO FASTER THAN 15MILES PER HOUR.CONTACTED INFINITI DEALER AND TOLD TO HAVE CAR TOWED IN.ACCELERATOR PEDAL REPLACED.TOLD PROBLEM WAS RESOLVED. ON AUGUST 8TH,2005, WAS ATTEMPTING TO PARK CAR IN SPACE AT BLOCKBUSTER,WHEN CAR ACCELERATED QUICKLY AND HIT THE BRICK PILLAR AT BLOCKBUSTER.BOTH A... Read more
Crash
Incident date: Aug 16, 2005
NEW TIRES WERE INSTALLED AND ALIGNMENT PERFORMED BY DEALER. TIRES HAVE IRREGULAR TIRE WEAR (CUPPING) ON THE INNER SURFACE OF BOTH FRONT TIRES AFTER 7500 MILES. *JB
Incident date: Jun 15, 2005
THERE IS A HORIZONTAL BAND OF BLACKNESS BETWEEN THE AREA ILLUMINATED BY THE LOW BEAM HEADLIGHTS AND THE HIGHBEAM HEADLIGHTS. THIS CREATES A BLIND SPOT AND A SERIOUS POTENTIAL HAZARD WHEN DRIVING AT NIGHT. THE HIGH BEAM HEAD LIGHTS APPEAR TO BE AIMED VERY HIGH; THEY ILLUMINATE THE MID AND UPPER SECTIONS OF TREES VERY WELL BUT NOT THE ROAD IN FRONT OF THE VEHICLE. I RETURNED THE CAR TO THE DEA... Read more
Incident date: Jan 1, 2005
DT: CONTACT STATED THE AIR BAG LIGHT ILLUMINATED. THE PROBLEM HAS BEEN REMEDIED TWICE, BUT WITHIN 6 MONTHS TO A YEAR THE LIGHT CAME BACK ON. THE DEALER DID KNOW WHY THE LIGHT KEPT COMING ON. THEY DID REPLACE A MODULE ASSEMBLY FOR SIDE THE AIR BAG, THIS DID FIX THE LIGHT, BUT AFTER APPROXIMATELY 6 MONTHS, THE LIGHT CAME BACK ON. THE DEALER STATED IF THE AIR BAG LIGHT WAS ON THE AIR BAG MAY NOT ... Read more
Incident date: Aug 2, 2005
THE HEADLIGHTS ON MANY OF THE NEWER VEHICLES ARE WAY TOO PIERCING THEY ACTUALLY HURT YOUR EYES AND REQUIRE THAT YOU LOOK AWAY (FURTHER THAN NORMAL). THIS IS VERY DANGEROUS.*JB
Incident date: Jul 19, 2005
AFTER WENT THROUGH A DRIVE-THROUGH TO GET A SANDWICH, I NOTICED THE BRAKE AND BATTERY LIGHT ON MY 1998 INFINITI I30 CAME ON. I DROVE TO A NEARBY GAS STATION AND NOTICED THAT MY CAR STARTED SMOKING SLIGHTLY. I CHECKED MY TEMPERATURE LIGHT, IT WAS NORMAL. WHEN I GOT OUT OF THE CAR AND OPENED THE HOOD, THERE WAS A SMALL FIRE THAT WAS SHOOTING STRAIGHT UP ABOUT 3-4 FEET OUT OF THE ALTERNATOR. AF... Read more
Fire
Incident date: Oct 20, 2004
DT THE VEHICLE SHUTS OFF AND LOSES POWER IN THE MIDDLE OF TRAFFIC. VEHICLE WAS TOWED TO THE DEALERS 4 TIMES, THEY SAID IT DIFFERENT SENSORS. CALLED THE INFINITI HOTLINE THEY SAID IT SHOULD BE FIXED NOW. HAD IT TOWED THE FIRST TIME ON OCT 20, 2004. SECOND AND THIRD TIMES A IT WOULD RESTART BUT VERY SLUGISH. THEY PICKED IT UP. FOURTH TIME THEY CAME AND TOOK VEHICLE. *AK
Incident date: Jul 4, 2004
I RAN OVER A DOG WHICH DID BUMPER DAMAGE AND SOME DAMAGE UNDERNEATH THE VEHICLE. WHILE THERE WAS NO DAMAGE ABOVE THE BUMPER, THE HOOD LATCH RELEASE, LETTING THE HOOD FOLD BACK OVER THE WINDSHIELD. THE HOOD WAS DESTROYED, BOTH FRONT FENDERS DAMAGED, THE ROOF DENTED, AND THE SUNROOF DAMAGED. I WAS DOING 70 MPH WHEN THE HOOD COVERED THE WINDSHIELD! THE BODY SHOP AND INSURANCE ADJUSTER SAID THE HO... Read more
Incident date: May 1, 2005
DT:THE CONSUMERS VEHICLE HAS A CRUISE CONTROL THAT HAS A CHIP THAT IF A CAR GETS TOO CLOSE TO IT SLOWS DOWN. WHEN DRIVING ON THE HIGHWAY AND SOMEBODY CUTS THE CONSUMER OFF IT FEELS LIKE SOMEONE STEPPED ON THE BRAKE DUE TO AN ABRUPT DROP IN SPEED. CONTACTED MANUFACTURER, THEY SAID CAN'T SEPARATE THEM BECAUSE IT ONLY SHUTS DOWN CRUISE CONTROL OR IT GOES INTO THE ICC. THE DEALERSHIP SAYS THEY H... Read more
Incident date: Jun 17, 2005
DT: CONTACT STATED VEHICLE CAUGHT ON FIRE WHILE DRIVING 60 MPH. THE TOW COMPANY AND THE FIRE DEPARTMENT TOLD CONTACT IT WAS AN ELECTRICAL FIRE. THE CAR BURNT COMPLETELY. SHE BOUGHT THE CAR FROM AN INDIVIDUAL , AND HASN'T TALKED TO THE MANUFACTURER. THERE WERE NO INJURIES. THE FIRE DEPT. WAS CALLED. THE FIRE STARTED IN THE REAR OF THE CAR WHERE THE GAS TANK WAS LOCATED.*AK *TT
Fire