Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,875 complaints for INFINITI
Incident date: Dec 21, 2006
TL* - THE CONTACT STATED THAT SHE HAD PURCHASED 1992 INFINITY Q45 ON 02/2006 ,AND ON 12/21/06 THE CONTACT'S VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT STATED THAT THE VEHICLE STEERING WAS DIFFICULT TO HANDLE. THE CONTACT STATED THAT SHE HAS HAD PROBLEMS WITH THE TRANSMISSION LEAKING. THE DEALERSHIP THAT SOLD HER THE TRANSMISSION, AND ENGINE HAD TO REPLACE THEM, , AND T THE VEHICLE NEEDED ... Read more
Crash
Incident date: Dec 21, 2006
TL* - THE CONTACT STATED THAT SHE HAD PURCHASED 1992 INFINITY Q45 ON 02/2006 ,AND ON 12/21/06 THE CONTACT'S VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT STATED THAT THE VEHICLE STEERING WAS DIFFICULT TO HANDLE. THE CONTACT STATED THAT SHE HAS HAD PROBLEMS WITH THE TRANSMISSION LEAKING. THE DEALERSHIP THAT SOLD HER THE TRANSMISSION, AND ENGINE HAD TO REPLACE THEM, , AND T THE VEHICLE NEEDED ... Read more
Crash
Incident date: Aug 9, 2005
FRONT BRAKES AND ROTORS NEEDED REPLACEMENT AT 24,744 MILES AND AGAIN AT 44,875. WHEN I CALLED THE DEALER THE FIRST TIME REPLACEMENT WAS NEEDED, THEY QUOTED ME ALMOST $600 TO DO THE JOB. THEY DID NOT INFORM ME THAT IN LATE 2003 NISSAN ACKNOWLEDGED A BRAKE DEFECT AND EXTENDED THE WARRANTY TO COVER REPLACEMENT OF BRAKES AND ROTORS UNDER 36,00 MILES. I FOUND OUT RECENTLY THAT I SHOULD NOT HAVE HAD ... Read more
Incident date: Oct 20, 2006
INFINITY G35 COUPE 2006 MODEL: SEAT BELTS DO NOT RETRACT PROPERLY. THEY COME OUT OF THE GUIDE, GET TANGLED AND THE DOOR CLOSES ON THEM. THE SEAT BELT WHEN IN USE CUTS ACROSS MY NECK INSTEAD OF THE SHOULDER AND THERE IS NOT WAY TO ADJUST IT. I AM 5'6" AND OF NORMAL HEIGHT AND WEIGHT, THIS PROBLEM MAKES DRIVING VERY UNCOMFORTABLE. I HAVE TAKEN THE CAR TO THE DEALERSHIP AND WAS TOLD THAT IT IS A ... Read more
Incident date: Dec 27, 2006
SINCE OCT 25 2006 I HAD TO REPLACE 2 SETS OF OXYGEN SENSORS AND A LR WHEEL/ABS SENSOR AT MY EXPENSE AND ALL BEFORE 49,000 MILES. I THINK A SENSOR PROBLEM EXISTS OR SOMEONE IS TAKING ADVANTAGE OF ME. *NM
INFINITI
I30
(2001) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
Jan 1, 2007
Incident date: Dec 27, 2006
SINCE OCT 25 2006 I HAD TO REPLACE 2 SETS OF OXYGEN SENSORS AND A LR WHEEL/ABS SENSOR AT MY EXPENSE AND ALL BEFORE 49,000 MILES. I THINK A SENSOR PROBLEM EXISTS OR SOMEONE IS TAKING ADVANTAGE OF ME. *NM
Incident date: Oct 12, 2004
AT 31,000 BRAKES PULSATED BUT DID STOP CAR BUT NOT AS QUICKLY AS BEFORE PULSATING. I DID NOT EXPERIENCE ANY CLOSE CALLS SINCE I DRIVE SLOWLY AND BROUGHT CAR TO DEALER FOR REPAIR AT MY EXPENSE.. THE DEALER MACHINED FRONT ROTORS AND REPLACED PADS DUE TO ROTORS BEING WARPED. *NM
Incident date: Jan 5, 2006
TL* - THE CONTACT STATES THAT HIS 2003 INFINITY G35 HAS A SEAT MALFUNCTION. WHEN HE ACCELERATES OR DECELERATES THE SEAT CONTINUES TO LIFT OFF THE FLOOR BOARDS AND PUSHES HIM TO THE BACK SEAT AREA. THE CONTACT HAS MADE SEVERAL CALLS TO THE DEALERSHIP AND THEY STATE THAT HIS VEHICLE CAN'T BE COVERED UNDER HIS WARRANTY BECAUSE OF THE MILEAGE ON THE VEHICLE, BUT VEHICLE IS STILL UNDER WARRANTY. THE ... Read more
Incident date: Dec 15, 2006
UNINTENDED ACCELERATION 5 TIMES OVER THE PAST 2 YEARS WHEN STOPPING, USUALLY WHEN GOING DOWNHILL. HAS BECOME MORE FREQUENT. FOR THE FIRST THREE INCIDENTS JUST STOMPING ON THE BRAKE SUFFICED TO GET THE ENGINE TO STOP RACING. THE LAST TWO INCIDENTS, IN THE PAST 2 WEEKS, WERE (1) IN A PARKING LOT WHEN GOING FROM DRIVE TO REVERSE TO DRIVE TO MANEUVER INTO A PARKING SPOT AND (2) AT A STOP LIGHT. IN ... Read more
Incident date: Dec 8, 2006
CAR HAS 9,300 MILES ON IT AND THE ENGINE USES APPROX. 2.5 QUARTS OF OIL EVERY 2000 MILES. I BELONG TO A G35 FORUM AND THERE ARE MANY OTHERS WITH THE SAME CAR HAVING THE SAME PROBLEM. MANY ARE HAVING ENGINES REPLACED. MINE GOES TO SERVICE IN THE NEAR FUTURE. THERE IS AN OBVIOUS DEFECT THAT SHOULD BE ADDRESSED. *NM
Incident date: Aug 18, 2006
MY CLARION MANUFACTURED RADIO/CD PLAYER IN MY 2001 QX4 INFINTI TRUCK IS DISPLAYING AN ERROR MESSAGE OF ERR2 .CD'S ARE STUCK IN THE PLAYER AND IT MAKES A CLICKING SOUND. INFINITI DEALER NOT TAKING RESPONSIBILITY FOR REPLACEMENT OR REPAIRS. *JB
Incident date: Aug 18, 2006
MY CLARION MANUFACTURED RADIO/CD PLAYER IN MY 2001 QX4 INFINTI TRUCK IS DISPLAYING AN ERROR MESSAGE OF ERR2 .CD'S ARE STUCK IN THE PLAYER AND IT MAKES A CLICKING SOUND. INFINITI DEALER NOT TAKING RESPONSIBILITY FOR REPLACEMENT OR REPAIRS. *JB
Incident date: Nov 22, 2006
DT*: THE CONTACT STATED WHILE HAVING THE TIRES REPLACED, THE TIRE DEALER NOTICED THE CHASSIS WAS FRACTURED ON THE PASSENGER SIDE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT BODY SHOP WHO CONFIRMED THE FRACTURE. THE DEALER WAS ALERTED.
Incident date: Nov 20, 2006
I HAVE CREAKING AND GROANING SEEMINGLY ORIGINATING FROM THE SUSPENSION COMPONENTS OF MY 2005 INFINITI G35. I AM ALSO NOTICING THAT THE CAR DOES NOT HANDLE AS WELL AS IT DID WHEN NEW. I HAVE RAISED THIS ISSUE TO MY SERVICE CENTER SEVERAL TIMES, THE LAST VISIT I WAS TOLD BY A TECHNICIAN THAT INFINITI HAS THE STANCE THAT THE NOISES ARE INHERENT TO THE CAR. I DISAGREE AND FEEL THAT THESE NOISES, COMBI... Read more
Incident date: Nov 15, 2006
CLARION/BOSE 6 CD CHANGER HAS FAILED 2 TIMES. ERR2 IS DISPLAYED. CLICKING SOUND AND CD IS STUCK IN UNIT. SEARCH FIND NUMEROUS INCIDENTS OF THIS SAME PROBLEM ACROSS DIFFERENT YEARS AND NISSAN ALSO WITH THIS CLARION/BOSE UNIT. *NM
Incident date: Apr 16, 2006
AFTER 40-50 MILES OF DRIVING, VEHICLE (2001 INFINITI I30) SUDDENLY SHIFTS DOWN TO SECOND GEAR (SO CALLED "SAFE MODE") WITHOUT ANY WARNING AND CAR WILL CONTINUE TO RUN IN SECOND GEAR AT 20-30 MPH WITH CORRESPONDING REVS OF 4000-5000 RPMS. IF VEHICLE IS STOPPED AND IGNITION TURNED OFF FOR 15 MIN OR SO, SITUATION MAY CORRECT ITSELF AND NORMAL OPERATION RESUMES. *NM
Incident date: Nov 8, 2006
DT*: THE CONTACT STATED THE VEHICLE'S BRAKES MALFUNCTIONED WHILE DRIVING VARIOUS SPEEDS WITHOUT PRIOR WARNING. WHEN THE BRAKES WERE GENTLY APPLIED, THE BRAKE PEDAL WENT TO THE FLOOR. THE SERVICE DEALER REPLACED THE BRAKE PADS SEVERAL TIMES BUT THE PROBLEM RECURRED, AND THE SERVICE DEALER WAS UNABLE TO RESOLVE THE ISSUE.
Incident date: Nov 8, 2006
DT*: THE CONTACT STATED THE VEHICLE'S BRAKES MALFUNCTIONED WHILE DRIVING VARIOUS SPEEDS WITHOUT PRIOR WARNING. WHEN THE BRAKES WERE GENTLY APPLIED, THE BRAKE PEDAL WENT TO THE FLOOR. THE SERVICE DEALER REPLACED THE BRAKE PADS SEVERAL TIMES BUT THE PROBLEM RECURRED, AND THE SERVICE DEALER WAS UNABLE TO RESOLVE THE ISSUE.
Incident date: Nov 15, 2006
WHEN CAR STOP ON STOP SIGN, READY TO GO, BRIEF A MOMENT IT HOLD A CAR & THEN GO. I HAVE BEEN TAKING TO A DEALER FOR FIX ,THEY COULDN'T FIX OR THEY COULDN'T FIND A PROBLEM. SEEMS TO ME EITHER THE TRANSMISSION OR FUEL RELATE PROBLEM. MY CAR IS INFINITI QX56. PLEASE LOOK IN TO THIS PROBLEM. *NM
Incident date: Nov 15, 2006
WHEN CAR STOP ON STOP SIGN, READY TO GO, BRIEF A MOMENT IT HOLD A CAR & THEN GO. I HAVE BEEN TAKING TO A DEALER FOR FIX ,THEY COULDN'T FIX OR THEY COULDN'T FIND A PROBLEM. SEEMS TO ME EITHER THE TRANSMISSION OR FUEL RELATE PROBLEM. MY CAR IS INFINITI QX56. PLEASE LOOK IN TO THIS PROBLEM. *NM
Incident date: Sep 20, 2006
CD PLAYER SHOW ERROR F3 NO PLAY ANY DISC.*JB
Incident date: Nov 9, 2006
I WOULD LIKE TO GO ON RECORD AS REFERRING THE FOLLOWING TO NHTSA REGARDING A RECALL FOR MY INFINITI. I RECEIVED IN THE MAIL FROM INFINITI A RECALL REGARDING A FUEL FILLER HOSE CRACK. THE FUEL FILLER AND VAPOR HOSES ARE TO BE REPLACED AT THE DEALER. I LIVE WHERE THERE IS NO INFINITI DEALER BUT THERE IS A NISSAN DEALER. I CONTACTED THE NISSAN DEALER AND THEY SAID THEY WERE AWARE OF THE RECALL AN... Read more
Incident date: Nov 4, 2006
DT*: THE CONTACT STATED WHILE AT A GASOLINE STATION TO FILL THE GAS TANK, THE FUEL DOOR WAS LOCK AND WOULD NOT UNLOCK. AN INDEPENDENT MECHANIC AT THE GASOLINE STATION RECOMMENDED ACCESSING THE FUEL DOOR LOCK THROUGH A PANEL IN THE TRUNK. HOWEVER, ONCE THE TRUNK WAS OPENED THERE WAS NO ACCESS THROUGH THE TRUNK. THE EMERGENCY INFINITY ROAD ASSISTANCE WAS CONTACTED WHO PROVIDED THE SAME RECOMMENDA... Read more
Incident date: Sep 14, 2006
I WAS BACKING INTO MY DRIVEWAY, WHEN I STEPPED ON THE BRAKE THE CAR ACCELERATED AND DID NOT STOP UNTIL IT HIT A CONCRETE WALL IN MY BACKYARD, KNOCKING IT DOWN. I CONTACTED INFINITI CONSUMER AFFAIRS. I WAS ADVISED NOT TO MOVE THE CAR, A DEALER TECHNICIAN WOULD BE SENT TO LOOK AT THE CAR. FINALLY, ALMOST TWO MONTHS LATER, ON 11/1 I HAD THE CAR TOWED TO A DEALERSHIP AND THE TECHNICIAN LOOKED AT I... Read more
Crash
Incident date: Nov 3, 2006
DT*: THE CONTACT STATED A RECALL LETTER # O2V245000 WAS RECEIVED. WHEN THE VEHICLE WAS TAKEN TO THE NISSAN DEALERSHIP TO PERFORM THE REQUIRED REPAIRS FOR THE FUEL SYSTEM, THE MANAGEMENT REFUSED TO ACCEPTED THE VEHICLE BECAUSE INFINITY WOULD NOT ALLOW THEM TO PERFORM ANY RECALL REMEDY REPAIRS ON INFINITY VEHICLES. THE MANUFACTURER WAS CONTACTED WHO REAFFIRMED THE INFINITY RECALLS HAD TO BE PERF... Read more
Incident date: Nov 6, 2006
I HAVE HAD MY VEHICLE IN FOR REPAIR A TOTAL OF 6 TIMES FOR THE BRAKES. 6/05 AND 9/05 FOR A SHUDDER AND SQUEAK ISSUE. 4/06, 8/06, 9/06 AND 11/06 FOR A COMPLETE BRAKE FAILURE ISSUE. THE DEALER DOES NOT SEEM TO BE ABLE TO FIX THE PROBLEM AND IT IS A SAFETY HAZARD TO DRIVE THE VEHICLE. THERE IS NO WARNING WHEN THE BRAKES FAIL. *JB
Incident date: Oct 20, 2006
THE CAR HAD NO SYMPTOMS OF FAILURE. THE FAILURE WAS THE THROTTLE POSITION SENSOR. IT FAILS INTERMITTENTLY WITHOUT WARNING DURING NORMAL DRIVING CONDITIONS. DURING A FAILURE THE ENGINE WILL NOT RESPOND TO ANY THROTTLE INPUTS, THEREFORE RENDERING THE CAR IMMOVABLE. CAR MUST BE RESTARTED TO RESET THROTTLE SENSOR. HAS OCCURRED IN THE MIDDLE OF AN INTERSECTION AND ON THE HIGHWAY, BOTH SERIOUSLY D... Read more
Incident date: Oct 29, 2006
I OWN A 2001 INFINITI QX4. THE FACTORY CLARION/BOSE CD HEAD UNIT IS REGISTERING AN ERROR CODE "ERR 2" AND THE CD'S WON'T PLAY OR EJECT. THIS IS THE SECOND TIME IN 3 YEARS THIS HAS HAPPENED. THE FIRST TIME IT WAS COVERED UNDER WARRANTY. NOW, CLARION WON'T ACCEPT THE UNIT DIRECTLY FROM THE CUSTOMER AND REQUIRES A DEALER TO REPAIR/INSTALL THROUGH CLARION. I BELIEVE THIS TO BE FRAUD. IF YOU SEAR... Read more
Incident date: Oct 10, 2006
GOODYEAR TIRE WERE PURCHASED ABOUT 1 YEAR AGO, THE TIRE HAVE A LOT OF TREAD TO IT BUT THE SIDEWALLS HAVE MANY CRACKS AND DRY ROT. THE MANUFACTURER OFFER A UNREASONABLE SUM OF MONEY TO BE PUT TO PURCHASE NEW TIRES. THESE TIRES ARE A DANGER TO THE ROADS. ALSO WHY WOULD I BUY TIRES FROM THE SAME MANUFACTURER AS SOLD ME THESE TIRES. *NM
Incident date: Oct 16, 2006
DT*: THE CONTACT STATED THE FRONT DRIVER SIDE TIRE HAD A BULGE PRESENT. FURTHER EXAMINATION SHOWED A CRACK ON THE SIDEWALL TIRE CAUSED IT TO FAIL. THE VEHICLE WAS TAKEN TO A TIRE SHOP, WHO DETERMINED THE PROBLEM WAS DUE TO HITTING A POTHOLE AND NOT A MANUFACTURER DEFECT. THE CONTACT VIEWED MANY SIMILAR COMPLAINTS VIA THE NHTSA WEBSITE ABOUT THIS ISSUE. NO REPAIRS HAD BEEN MADE. THIS WAS A GOO... Read more
Incident date: Aug 15, 2006
OEM BOSE CD CHANGER (MADE BY CLARION CORP>) FAILED FOR SECOND TIME. *NM
Incident date: May 16, 2006
I HAVE A 2001 INFINITI QX4 WITH THE BOSE 6 DISK CD CHANGER. THE CD CHANGER STOPPED WORKING AROUND 78,000 MILES. IT WOULD READ ERROR2. I HAVE SENT NUMEROUS EMAILS TO NISSAN WITH NO REPLY. CLARION MADE THIS CD PLAYER FOR NISSAN, BUT GOT SO OVERWHELMED WITH REPAIRS THAT THEY STOPPED TAKING REPAIRS FROM CUSTOMERS. NOW THEY FORCE YOU TO GO THROUGH YOUR DEALERSHIP TO GET THE UNIT REPAIRED WHICH COS... Read more
Incident date: Oct 11, 2006
I OWN A 2004 INFINITI FX35 AWD. THERE'S A SQUEAKING NOISE COMING FROM THE FRONT BRAKES WHEN BRAKING AND ALSO WHEN I DRIVE NORMALLY NOT APPLYING BRAKES. I NOTICED THE NOISE AROUND 20,000 MILES. I TOOK THE CAR INTO MY LOCAL INFINITI DEALER (INFINITI OF THOUSAND OAKS) IN JANUARY 2006 WHEN I HAD OTHER SERVICES TO DO (ABOUT 30,000 MILES & 80% OF BREAK PAD LIFE LEFT AT THAT TIME). THEY WERE NOT ABLE... Read more
Incident date: Oct 11, 2006
I OWN A 2004 INFINITI FX35 AWD. THERE'S A SQUEAKING NOISE COMING FROM THE FRONT BRAKES WHEN BRAKING AND ALSO WHEN I DRIVE NORMALLY NOT APPLYING BRAKES. I NOTICED THE NOISE AROUND 20,000 MILES. I TOOK THE CAR INTO MY LOCAL INFINITI DEALER (INFINITI OF THOUSAND OAKS) IN JANUARY 2006 WHEN I HAD OTHER SERVICES TO DO (ABOUT 30,000 MILES & 80% OF BREAK PAD LIFE LEFT AT THAT TIME). THEY WERE NOT ABLE... Read more
Incident date: Oct 10, 2006
THE BRAKES ON MY WIFE'S 2005 G35 INFINITI ARE DANGEROUS. MY WIFE HAS HAD TWO FRONT BRAKE REPAIRS IN THE YEAR (AND LESS THAN 15,000 MILES) SHE HAS OWNED THE CAR. WHEN SHE BROUGHT IT IN THIS TIME, THEY TOLD HER THE ROTOR WAS ON THE BRINK OF FAILURE. IN MY OPINION, AFTER LESS THAN 8000 MILES SINCE THE LAST BRAKE JOB, THE BRAKES SHOULD NOT BE ON THE BRINK OF CATASTROPHIC FAILURE. THEIR RESPONSE IS... Read more
Incident date: Oct 2, 2006
THE PASSENGER SIDE AIR BAG SWITCH CAN TURN OFF THE AIR BAG WHEN AN ADULT IS OCCUPYING THE SEAT. I HAVE DISCUSSED THIS WITH THE DEALER AND WAS TOLD THAT THIS HAS BEEN A LONG STANDING PROBLEM WITH NISSAN AND INFINITI CARS. I AM CONCERNED THAT THE AIR BAG WILL NOT OPERATE WHEN SOMEONE IS IN THE PASSENGER SEAT. *NM
Incident date: Oct 2, 2006
DT*: THE CONTACT STATED WHILE PERFORMING ROUTINE MAINTENANCE ON THE VEHICLE AT A DEALERSHIP, IT WAS DETERMINED THE BRAKE PADS AND DRUMS WERE EXCESSIVELY WORN AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED.
Incident date: Oct 2, 2006
DT*: THE CONTACT STATED WHILE PERFORMING ROUTINE MAINTENANCE ON THE VEHICLE AT A DEALERSHIP, IT WAS DETERMINED THE BRAKE PADS AND DRUMS WERE EXCESSIVELY WORN AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED.
Incident date: Jan 20, 2004
BOSE/CLARION NISSAN/INFINITI IN-DASH 6 DISC CHANGER PROBLEMS CAUSED BY PLASTIC GEARS BEING USED FOR LOADING AND DISC SWITCHING MECHANISMS. SYMPTOMS MAY BE ERR1, ERR2, ERR3, OR OTHER ERR MESSAGES ALONG WITH A CLICKING SOUND FROM THE CD CHANGER ASSEMBLY. THIS PARTICULAR CD CHANGER HAS BEEN REPAIRED AT LEAST 3 DOCUMENTED TIME. I AM THE SECOND OWNER AND SPOKE TO THE PREVIOUS OWNER AFTER DOING SOME ... Read more
Incident date: Sep 6, 2006
EXCESSIVE HEAT IN THE DRIVER FOOT WELL. DEALERSHIP ACKNOWLEDGES IT IS 105 DEGREES IN THE FOOT WELL AFTER ONLY 45 MINUTES OF DRIVE TIME, BUT INDICATES IT IS THE PROXIMITY OF THE EXHAUST SYSTEM THAT IS CREATING THE HEAT - AND THEREFORE NOTHING THEY CAN DO TO FIX. ACTUAL TEMPERATURE AFTER ONE PLUS HOUR OF DRIVE TIME IS UNBEARABLE, AND CAN ONLY BE SLIGHTLY LESSENED WITH USE OF AC (WHICH ALSO SEEMS F... Read more
Incident date: Mar 15, 2006
ENGINE CONSUMES 2.5 QRTS OIL EVERY 800 MILES & ONLY 19-20 MILES PER GAL GAS AND THIS DECREASES WITH OIL CONSUMPTION. CLUTCH ASSY FAULTY/ GRINDING NOISE INCREASED WITH MILEAGE ,WINDOWS HAVE BINDING NOISE UP/DOWN, PASSENGER AIR BAG LIGHT DOES NOT ILLUMINATE WHEN SEAT IS OCCUPIED OR UNOCCUPIED. *NM
Incident date: Mar 15, 2006
ENGINE CONSUMES 2.5 QRTS OIL EVERY 800 MILES & ONLY 19-20 MILES PER GAL GAS AND THIS DECREASES WITH OIL CONSUMPTION. CLUTCH ASSY FAULTY/ GRINDING NOISE INCREASED WITH MILEAGE ,WINDOWS HAVE BINDING NOISE UP/DOWN, PASSENGER AIR BAG LIGHT DOES NOT ILLUMINATE WHEN SEAT IS OCCUPIED OR UNOCCUPIED. *NM
Incident date: Mar 15, 2006
ENGINE CONSUMES 2.5 QRTS OIL EVERY 800 MILES & ONLY 19-20 MILES PER GAL GAS AND THIS DECREASES WITH OIL CONSUMPTION. CLUTCH ASSY FAULTY/ GRINDING NOISE INCREASED WITH MILEAGE ,WINDOWS HAVE BINDING NOISE UP/DOWN, PASSENGER AIR BAG LIGHT DOES NOT ILLUMINATE WHEN SEAT IS OCCUPIED OR UNOCCUPIED. *NM
Incident date: Mar 15, 2006
ENGINE CONSUMES 2.5 QRTS OIL EVERY 800 MILES & ONLY 19-20 MILES PER GAL GAS AND THIS DECREASES WITH OIL CONSUMPTION. CLUTCH ASSY FAULTY/ GRINDING NOISE INCREASED WITH MILEAGE ,WINDOWS HAVE BINDING NOISE UP/DOWN, PASSENGER AIR BAG LIGHT DOES NOT ILLUMINATE WHEN SEAT IS OCCUPIED OR UNOCCUPIED. *NM
Incident date: May 20, 2006
FRONT SEATS ON MY 2004 INFINITI FX 35 WITH BLACK INTERIOR WHERE REPLACED 2 TIMES EACH, THEY ARE SURE DEFECTIVE. THE LEATHER BULK UP, CUSHION DEFORMED. *NM
Incident date: Sep 13, 2006
I OWN A 2005 AWD INFINITI FX35. I WAS DRIVING ON THE HIGHWAY TO WORK AND I HEARD A LOUD NOISE INDICATING THAT THE CAR WAS KICKING UP SOMETHING UNDERNEATH IT. I DID NOT SEE ANYTHING IN THE ROAD BUT IT BECAME APPARENT LATER THAT I MUST HAVE DRIVEN OVER SOME SMALL DEBRIS IN THE ROAD. I WAS CLOSE TO THE EXIT I TAKE FOR WORK AND I PROCEEDED TO DRIVE OFF THE HIGHWAY. AS I EXITED THE HIGHWAY I NOTICE... Read more
Incident date: Sep 13, 2006
DT*: THE CONTACT STATED THE IGNITION WAS DESIGNED WITH A KEYLESS PUSH BUTTON STARTER AND UPON EXITING THE VEHICLE THERE WAS NO ALARM TO REMIND THE OCCUPANTS TO DEPRESS THE BUTTON TO TURN OFF THE ENGINE. THE DEALER AND MANUFACTURER WERE ALERTED. UPDATED 10/25/2006 - THE CONSUMER HAS INADVERTENTLY LOCK THE VEHICLE AND LEFT IT RUNNING TWICE. *NM
Incident date: Mar 16, 2006
I HAVE A 2006 INFINITI QX56 SINCE PURCHACE I HAVE HAD THE SPEEDOMETER CLUSTER GPS AND FUEL SENDING UNIT RELACED ALSO VEHICLE HAS BEEN AT DEALER SEVERAL TIMES FOR SUSPENSION PROBLEMS . WHEN DRIVING DURING ACCELARATION CAR HAS VIBRATION, IF YOU HIT A BUMP THIS VEHICLE WILL BOUNCE LIKE A BALL SOMETIMES BOTTOM OUT. WHEN TOWING IF YOU HIT A BUMP THIS VEHICLE WILL CHANGE LANES. LAST FRIDAY I WAS TOWING... Read more
Incident date: Apr 2, 2003
THE AIRBAGS ARE RENDERED USELESS FOR NO APPEARENT REASON OTHER THAN DEFECTIVE FROM THE MAKER. VEHICLE HAD LESS THAN 40,000 MILES WHEN THE DEFECT WAS FOUND BY DEALER. DEALER CLAIMED IT TO BE THE OWNER'S RESPONSIBILITY AND COSTS. I BELIEVE THIS SHOULD BE A RECALL BY NISSAN. *JB
Incident date: Aug 24, 2006
INFINITI Q 4, 2001 GAS LEAK- RING NECK TO GAS TANK FAILS , CORRODES, LEAKING GAS ONTO REAR LEFT TIRE AREA. APPARENTLY, HAVE HAD NUMEROUS INCIDENTS SINCE WHEN DISCOVERED, THERE IS A SIZEABLE BACKORDER FOR PART IN QUESTION-DANGEROUS, FUEL LEAKS OPENLY. *NM