Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,875 complaints for INFINITI
Incident date: Mar 2, 2007
TL*THE CONTACT OWNS A 2001 INFINITI I30. AFTER HAVING THE VEHICLE SERVICED FOR A TUNE-UP, THE ENGINE BEGAN TO STALL. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE THROTTLE BODY AND IT NEEDED TO BE REPLACED. ON MARCH 02, 2007, THE THROTTLE BODY WAS REPLACED AND THE FAILURE CONTINUED TO OCCUR, IT ALSO CAUSED HIS COMPUTER TO BECOME INOPERABLE. THE DEALER STATED THAT THEY ARE UNABLE TO ASS... Read more
Incident date: Mar 2, 2007
TL*THE CONTACT OWNS A 2001 INFINITI I30. AFTER HAVING THE VEHICLE SERVICED FOR A TUNE-UP, THE ENGINE BEGAN TO STALL. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE THROTTLE BODY AND IT NEEDED TO BE REPLACED. ON MARCH 02, 2007, THE THROTTLE BODY WAS REPLACED AND THE FAILURE CONTINUED TO OCCUR, IT ALSO CAUSED HIS COMPUTER TO BECOME INOPERABLE. THE DEALER STATED THAT THEY ARE UNABLE TO ASS... Read more
Incident date: Jan 1, 1901
CUSTOMER STATES THAT THE DASH PANEL THAT CONTROLS THE STEREO , CD, HEATER, AC ECT DOES NOT FUNCTION PROPERLY**CC *JB
Incident date: Mar 16, 2007
TL*THE CONTACT OWNS A 2007 INFINITI M35. WHILE DRIVING 35 MPH THROUGH A SNOW STORM THE REAR DEFROSTER FAILED TO OPERATE PROPERLY. THE CONTACT HAD TO KEEP PULLING OFF THE ROAD TO CLEAR THE REAR WINDOW. THE VEHICLE WAS TAKEN TO A DEALER , WHO STATED THAT THE DEFROSTER WAS WORKING PROPERLY. THE CURRENT MILEAGE WAS 4,200, AND FAILURE MILEAGE WAS 3,800. *AK
Incident date: Mar 1, 2007
ROUTINE SERVICE OF THE 2006 INFINITI G35X SEDAN AT 18,000 MILES REQUIRED NEW FRONT BRAKE PADS AND ROTORS AT A COST OF ALMOST $600. WHEN I QUESTIONED THE REPLACEMENT OF THE BRAKES, ESPECIALLY THE ROTORS, AT THIS EARLY STAGE I WAS TOLD BY THE DEALER THIS WAS NORMAL FOR THIS MODEL AT ABOUT 20,000 MILES. MY RESEARCH SHOWED THAT THIS WAS A HISTORICAL PROBLEM WITH THIS MODEL, THE COMPANY EVEN EXTENDED... Read more
Incident date: Mar 1, 2007
ROUTINE SERVICE OF THE 2006 INFINITI G35X SEDAN AT 18,000 MILES REQUIRED NEW FRONT BRAKE PADS AND ROTORS AT A COST OF ALMOST $600. WHEN I QUESTIONED THE REPLACEMENT OF THE BRAKES, ESPECIALLY THE ROTORS, AT THIS EARLY STAGE I WAS TOLD BY THE DEALER THIS WAS NORMAL FOR THIS MODEL AT ABOUT 20,000 MILES. MY RESEARCH SHOWED THAT THIS WAS A HISTORICAL PROBLEM WITH THIS MODEL, THE COMPANY EVEN EXTENDED... Read more
Incident date: Apr 5, 2007
I WAS TOLD THAT I NEEDED A NEW AIR BAG AND A NEW MODULE FOR THE BRAKE LAMP LOCATED IN THE BACK WINDOW. THERE WAS NO REASON PROVIDED AS TO WHY THESE ITEMS BROKE. I THINK THESE WERE SAFETY DEFECTS.*AK
Incident date: Apr 5, 2007
I WAS TOLD THAT I NEEDED A NEW AIR BAG AND A NEW MODULE FOR THE BRAKE LAMP LOCATED IN THE BACK WINDOW. THERE WAS NO REASON PROVIDED AS TO WHY THESE ITEMS BROKE. I THINK THESE WERE SAFETY DEFECTS.*AK
Incident date: Mar 5, 2007
DASH PANEL THAT CONTROLED THE STEREO, CD, HEATER, AC, ETC DOES NOT FUNCTION PROPERLY. THE A/C DOES NOT SHUT OFF, WHEREAS ALL THE OTHER DEVICES DO NOT TURN ON. *AK
Incident date: Mar 27, 2007
MY LEASED INFINITI FX 35 HAS A DESIGN FLAW ADMITTED BY MY SERVICE MANAGER THAT THE CONDENSER DOES NOT DRAIN , THEREBY CREATING BACTERIA THAT CREATES AN ODOR. THE DEALER HAS TOLD ME THERE WAS NOTHING THAT COULD EXCEPT TO SPRAY AIR FRESHENER IN THE SYSTEM. I DECIDED TO GET THE AIR TESTED BY AN AIR QUALITY COMPANY AND MY CAR TESTED POSITIVE FOR BACTERIAL DISEASE MOLDS THAT WERE UNHEALTHY. I HAVE ... Read more
Incident date: Mar 3, 2007
COMPLAINED OF DRIVER'S EYE STRAIN CAUSED BY LED BRAKE LAMP SYSTEMS. IT APPEARS AS THOUGH LED BRAKE LAMPS ARE BECOMING INCREASINGLY COMMON EQUIPMENT ON VEHICLES, SUCH AS NISSAN'S MURANO/INFINITI FX45 , AND SOME CADILLAC MODELS. WHILE FOLLOWING THESE VEHICLES AT NIGHT THE BRAKES LIGHTS CAUSED ME EXCESSIVE EYE STRAIN FROM AN APPARENT LIGHT TRAIL"THAT SHOWS UP IN MY FIELD OF VISION WHEN MY EYES... Read more
Incident date: Mar 29, 2007
CAR FIRE.. MY CAR CAUGHT FIRE WHILE IN MY OFFICE PARKING LOT. I NOTICED A BUZZING NOISE IN MY DOOR PANEL WHEN I ROLLED MY WINDOW UP. THIS MAY BE COINCIDENTAL , 15 MINUTES LATER WHILE INSIDE MY OFFICE I NOTICE MY CAR IN FLAMES. THE CAR IS A TOTAL LOSS. I HAD NEVER RECEIVED ANY RECALLS FOR MY CAR SO SOMETHING IS TERRIBLY WRONG. I WAS NOT INJURED THANK GOD. THE FIRE DEP. SAID THIS WAS THE 2ND INFINIT... Read more
Fire
Incident date: Mar 29, 2007
CAR FIRE.. MY CAR CAUGHT FIRE WHILE IN MY OFFICE PARKING LOT. I NOTICED A BUZZING NOISE IN MY DOOR PANEL WHEN I ROLLED MY WINDOW UP. THIS MAY BE COINCIDENTAL , 15 MINUTES LATER WHILE INSIDE MY OFFICE I NOTICE MY CAR IN FLAMES. THE CAR IS A TOTAL LOSS. I HAD NEVER RECEIVED ANY RECALLS FOR MY CAR SO SOMETHING IS TERRIBLY WRONG. I WAS NOT INJURED THANK GOD. THE FIRE DEP. SAID THIS WAS THE 2ND INFINIT... Read more
Fire
Incident date: Sep 1, 2005
TL*THE CONTACT OWNS A 2005 INFINITI QX56. THE STEERING WHEEL BEGAN TO SHAKE WHEN DEPRESSING THE BRAKES. THE FAILURE OCCURRED WHILE DRIVING AT 40 MPH WITH FAVORABLE ROAD CONDITIONS AND NO VISIBLE ROAD HAZARDS. THE DEALER DIAGNOSED THE CAUSE AS A MANUFACTURER'S DEFECT ON THE ROTORS AND BRAKE PADS , AND REPLACED THEM. APPROXIMATELY 14 MONTHS AND 19000 MILES LATER THE VEHICLE HADE THE SAME FAILU... Read more
Incident date: Sep 1, 2005
TL*THE CONTACT OWNS A 2005 INFINITI QX56. THE STEERING WHEEL BEGAN TO SHAKE WHEN DEPRESSING THE BRAKES. THE FAILURE OCCURRED WHILE DRIVING AT 40 MPH WITH FAVORABLE ROAD CONDITIONS AND NO VISIBLE ROAD HAZARDS. THE DEALER DIAGNOSED THE CAUSE AS A MANUFACTURER'S DEFECT ON THE ROTORS AND BRAKE PADS , AND REPLACED THEM. APPROXIMATELY 14 MONTHS AND 19000 MILES LATER THE VEHICLE HADE THE SAME FAILU... Read more
Incident date: Jan 1, 2007
TL*- THE CONTACT HAS A COMPLAINT ON A 2003 INFINITY FX45. THE CONTACT STATED THAT THE TURN SIGNAL SYSTEM ON THE VEHICLE COULD CAUSE AN ACCIDENT SINCE THE BAR ALSO HAS THE HIGH BEAM/ON AND OFF HEAD LIGHT SWITCH AT THE END OF THE TURN SIGNAL BAR. THE CONTACT STATED THAT WHEN DRIVING AND MAKING A LEFT TURN OR RIGHT TURN IT IS VERY EASY TO TURN ON THE HEAD LIGHTS OFF, WHICH COULD CAUSE AN ACCIDENT... Read more
Incident date: Jan 1, 2007
TL*- THE CONTACT HAS A COMPLAINT ON A 2003 INFINITY FX45. THE CONTACT STATED THAT THE TURN SIGNAL SYSTEM ON THE VEHICLE COULD CAUSE AN ACCIDENT SINCE THE BAR ALSO HAS THE HIGH BEAM/ON AND OFF HEAD LIGHT SWITCH AT THE END OF THE TURN SIGNAL BAR. THE CONTACT STATED THAT WHEN DRIVING AND MAKING A LEFT TURN OR RIGHT TURN IT IS VERY EASY TO TURN ON THE HEAD LIGHTS OFF, WHICH COULD CAUSE AN ACCIDENT... Read more
Incident date: Jan 20, 2007
CLICKING NOISE IS COMING FROM THE LEFT AND/OR RIGHT REAR AXLE WHEN ACCELERATING FROM A STOP. CLICKING NOISE FROM REAR AXLES. I TOOK IT TO AN AUTHORIZED INFINITI DEALER AND THEY STATED THEY REPLACED THE BOLTS AND NUTS IN THE REAR LEFT AXLE. THE CLICKING NOISE STILL EXIST! IT IS COMING FROM THE LEFT AND MIDDLE REAR AXLE. *AK
Incident date: Jun 27, 2002
TL*- THE CONTACT OWNS A 2000 INFINITI I30. THE SERVICE ENGINE LIGHT REMAINED ILLUMINATED. THE DEALERSHIP INFORMED THE CONTACT A SENSOR OR A COIL NEEDED TO BE REPLACED. THE DEALERSHIP MADE THE REPAIRS. THERE WAS ANOTHER OCCURRENCE APPROXIMATELY 3 YEARS LATER. THE DEALERSHIP REPLACED THE COIL PACK. THREE MONTHS LATER THE VEHICLE BEGAN TO ROUGH IDLE. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NOR... Read more
Incident date: Jun 27, 2002
TL*- THE CONTACT OWNS A 2000 INFINITI I30. THE SERVICE ENGINE LIGHT REMAINED ILLUMINATED. THE DEALERSHIP INFORMED THE CONTACT A SENSOR OR A COIL NEEDED TO BE REPLACED. THE DEALERSHIP MADE THE REPAIRS. THERE WAS ANOTHER OCCURRENCE APPROXIMATELY 3 YEARS LATER. THE DEALERSHIP REPLACED THE COIL PACK. THREE MONTHS LATER THE VEHICLE BEGAN TO ROUGH IDLE. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NOR... Read more
Incident date: Jun 27, 2002
TL*- THE CONTACT OWNS A 2000 INFINITI I30. THE SERVICE ENGINE LIGHT REMAINED ILLUMINATED. THE DEALERSHIP INFORMED THE CONTACT A SENSOR OR A COIL NEEDED TO BE REPLACED. THE DEALERSHIP MADE THE REPAIRS. THERE WAS ANOTHER OCCURRENCE APPROXIMATELY 3 YEARS LATER. THE DEALERSHIP REPLACED THE COIL PACK. THREE MONTHS LATER THE VEHICLE BEGAN TO ROUGH IDLE. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NOR... Read more
Incident date: Jun 27, 2002
TL*- THE CONTACT OWNS A 2000 INFINITI I30. THE SERVICE ENGINE LIGHT REMAINED ILLUMINATED. THE DEALERSHIP INFORMED THE CONTACT A SENSOR OR A COIL NEEDED TO BE REPLACED. THE DEALERSHIP MADE THE REPAIRS. THERE WAS ANOTHER OCCURRENCE APPROXIMATELY 3 YEARS LATER. THE DEALERSHIP REPLACED THE COIL PACK. THREE MONTHS LATER THE VEHICLE BEGAN TO ROUGH IDLE. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NOR... Read more
Incident date: Jun 27, 2002
TL*- THE CONTACT OWNS A 2000 INFINITI I30. THE SERVICE ENGINE LIGHT REMAINED ILLUMINATED. THE DEALERSHIP INFORMED THE CONTACT A SENSOR OR A COIL NEEDED TO BE REPLACED. THE DEALERSHIP MADE THE REPAIRS. THERE WAS ANOTHER OCCURRENCE APPROXIMATELY 3 YEARS LATER. THE DEALERSHIP REPLACED THE COIL PACK. THREE MONTHS LATER THE VEHICLE BEGAN TO ROUGH IDLE. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NOR... Read more
Incident date: Jun 27, 2002
TL*- THE CONTACT OWNS A 2000 INFINITI I30. THE SERVICE ENGINE LIGHT REMAINED ILLUMINATED. THE DEALERSHIP INFORMED THE CONTACT A SENSOR OR A COIL NEEDED TO BE REPLACED. THE DEALERSHIP MADE THE REPAIRS. THERE WAS ANOTHER OCCURRENCE APPROXIMATELY 3 YEARS LATER. THE DEALERSHIP REPLACED THE COIL PACK. THREE MONTHS LATER THE VEHICLE BEGAN TO ROUGH IDLE. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NOR... Read more
Incident date: Jun 27, 2002
TL*- THE CONTACT OWNS A 2000 INFINITI I30. THE SERVICE ENGINE LIGHT REMAINED ILLUMINATED. THE DEALERSHIP INFORMED THE CONTACT A SENSOR OR A COIL NEEDED TO BE REPLACED. THE DEALERSHIP MADE THE REPAIRS. THERE WAS ANOTHER OCCURRENCE APPROXIMATELY 3 YEARS LATER. THE DEALERSHIP REPLACED THE COIL PACK. THREE MONTHS LATER THE VEHICLE BEGAN TO ROUGH IDLE. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NOR... Read more
Incident date: Mar 20, 2007
RE: INFINITI SERVICE BULLETIN DATED SEPTEMBER 06, 2001-THUR. CLASSIFICATION EC01-024/REF: ITB-052 PURCHASED MY INFINITI 130-2000, ON DEC.04TH, 1999-MON., NEW FIRST COMPLAINT TO DEALER ON: JUNE 27TH, 2002-THUR., OBD-DIAGNOSIS, EXCESSIVE HIGH-VOLTAGE, [DIAGNOSED BY INFINITI DEALER!] MY DEFECTIVE-IGNITION-SIX-COIL-PACK, [ETC], WAS REPLACED ON 02/09/06! HOWEVER, I... Read more
Incident date: Mar 1, 2006
THE SEATS ARE TOO UNCOMFORTABLE CAUSING PAIN ON THE RIGHT LEG. I BELIEVE THE ROOT CAUSE IS THAT THE CONTROLS ARE ON THE RIGHT SIDE OF THE SEAT PUTTING EXTRA PRESSURE ON DRIVER'S LEG.
1 injured
Incident date: Mar 16, 2007
INFINITI M45 - 2007. WHEN THE DOORS ARE LOCKED, YOU CANNOT OPEN THE DOORS WITH THE HANDLE, UNLESS YOU PHYSICALLY UNLOCK THE DOORS FIRST. I BELIEVE IN AN EMERGENCY, AN OCCUPANT IN THE CAR COULD PANIC AND NOT GET OUT. THEY WOULD BELIEVE THEY ARE TRAPPED IN THE CAR. THE CAR DOES NOT AUTOMATICALLY LOCK WHEN YOU PUT IT INTO GEAR OR START THE CAR, LIKE MOST OTHER MAKES. THIS POTENTIALLY COULD LEAD TO ... Read more
Incident date: Mar 7, 2007
TL*- THE CONTACT STATED WHILE DRIVING THE 2004 INFINITI FX35, THE HEADLIGHTS WILL ONLY ILLUMINATE THE DISTANCE OF ABOUT ONE AND A HALF CAR LENGTHS AHEAD. THE ROAD CONDITIONS WERE GENERALLY CLEAR. THE CONTACT HAD THE HEADLIGHTS REPLACED DUE TO A RECALL. THE DEALERSHIP ADVISED THE CONTACT THEY WOULD BE UNABLE TO DO ANY ADJUSTMENTS ON THE HEADLIGHTS DUE TO IT BEING A FEDERALLY MANDATED RECALL. THE ... Read more
Incident date: Nov 5, 2006
TL* - THE CONTACT HAS A 2005 NISSAN INFINITI FS35. THE CONTACT STATED THAT THERE WAS CONDENSATION INSIDE THE GLASS OF THE WINDSHIELD THAT COULD NOT SEE THROUGH. THE CONTACT STATED THAT WAS IN BETWEEN THE WINDSHIELD. THE CONTACT STATED THAT WHEN THERE WAS A TEMPERATURE VARIANCE ONE COULD NOT SEE INSIDE OR OUTSIDE THE VEHICLE. THE CONTACT STATED THAT IT COULD BE EITHER HOT OR COLD WHEN THIS ... Read more
Incident date: Jun 9, 2006
TL* - THE CONTACT CALLED REGARDING THE 2003 FX45 INFINITE. THE CONTACT STATED THAT WHEN HE DROVE OVER 60 MPH HE HAD TO KEEP PUMPING THE BRAKES IN ORDER FOR THEM TO FUNCTION. THE FAILURE MILEAGE WAS 42,000 MILES. THE CONTACT STATED THAT THE ROTORS AND BRAKE PADS HAD BEEN REPLACED TWICE. *AK
Incident date: Jun 9, 2006
TL* - THE CONTACT CALLED REGARDING THE 2003 FX45 INFINITE. THE CONTACT STATED THAT WHEN HE DROVE OVER 60 MPH HE HAD TO KEEP PUMPING THE BRAKES IN ORDER FOR THEM TO FUNCTION. THE FAILURE MILEAGE WAS 42,000 MILES. THE CONTACT STATED THAT THE ROTORS AND BRAKE PADS HAD BEEN REPLACED TWICE. *AK
Incident date: Jan 1, 1901
2006 INFINITI M35 WITH BRAKE PROBLEMS**CC THE CONSUMER STATED WHILE DRIVING ON A FLAT RUN WAY, WHEN THE BRAKES WERE APPLIED, THE VEHICLE PULLED TO THE LEFT. *JB
Incident date: Feb 5, 2007
TL*- THE CONTACT STATED THAT THE PASSENGER'S AIR BAG LIGHT KEPT BLINKING ON AND OFF ON THE 2006 INFINITI G35. THE DEALER CAN'T DETERMINE OUT WHAT WAS THE CAUSE OF THE FAILURE. THE CONTACT CONTACTED THE MANUFACTURER ,AND THEY STATED THAT IT WAS NORMAL FOR THE AIR BAGS LIGHT TO BLINK, BUT THEY WERE NOT SURE UNTIL THEY PIN POINT THE FAILURE. THE CURRENT AND FAILURE MILEAGE WAS 5000.*AK UPD... Read more
Incident date: Jan 11, 2007
COPY OF WHAT I SENT TO INFINITI VIA INFINITI.COM: MY 2003 INFINITI G35 HAS BEEN INTO THE ORLANDO INFINITI DEALERSHIP TWICE FOR A TRANSMISSION ISSUE. IN THE LAST TRIP IT WAS AT THE DEALER FOR EIGHTEEN (18) DAYS AND THE ISSUE IS STILL UNRESOLVED. AFTER SPEAKING WITH THE SERVICE MANAGER, JOHN, I WAS TOLD THAT HE CALLED INFINITI TECHNICAL SUPPORT WHO STATED THAT THE PROBLEM IS CONSIDERED NORMAL OPER... Read more
Incident date: Jan 4, 2007
I CONTACTED BBB BECAUSE I WAS UNABLE TO GET A SATISFACTORY RESOLUTION FROM INFINITI REGARDING MY SEAT MOVEMENT PROBLEM IN MY 2006 INFINITI M35. I PURCHASED THE VEHICLE ON JANUARY 22, 2006 FROM GLENDALE INFINITI. BY MARCH I WAS ALREADY EXPERIENCING MOVEMENT WITH MY DRIVER'S SEAT WHEN ACCELERATING OR BRAKING. MOVEMENT IS LARGE ENOUGH TO CAUSE MY BODY TO LEAP FORWARD AND, ON OCCASION, CAUSE A SLIGH... Read more
Incident date: Feb 4, 2007
TL*- THE CONTACT TOOK HER 2004 INFINITI FX35 TO THE DEALER ON 01-31-07 TO HAVE RECALL WORK PERFORMED ON THE VEHICLE REGARDING THE EXTERIOR LIGHTING: HEADLIGHTS (NHTSA CAMPAIGN ID NUMBER: 06V328000). THE DEALER REPLACED THE HEAD LAMP ASSEMBLY AND CONTACT STATED THAT THEY ONLY ILLUMINATE ABOUT 60 TO 80 FT IN FRONT OF THE VEHICLE. AT THE POINT YOU ONLY SEE A LINE AND ABOVE THAT LINE IS PITCH BLACK... Read more
Incident date: Feb 3, 2007
TL* - THE CONTACT OWNS A 2006 INFINITI G35 AND ATTEMPTED TO UTILIZE THE BUILT IN BLUE TOOTH. WHEN HE ATTEMPTING TO DIAL A NUMBER THE INCORRECT NUMBER CONNECTED, AND THIS WAS A DISTRACTION TO THE DRIVER. INFINITI WAS AWARE OF THE PROBLEM, AND DID NOT HAVE A REMEDY. THE CURRENT MILEAGE WAS 9000 AND THE FAILURE MILEAGE WAS 15. *AK
Incident date: Feb 5, 2007
TL* - THE CONTACT CALLED REGARDING A 1998 INFINITE I30. THE CONTACT STATED THAT THE VEHICLE MADE A LOT OF NOISE DUE TO THE TIMING CHAIN. THE CONTACT TOOK THE VEHICLE TO THE REPAIR SHOP AND SHE WAS TOLD THE TIMING CHAIN NEEDED TO BE REPLACED. *AK
Incident date: Feb 3, 2007
AIR BAG LIGHT FLASHES REPEATEDLY. CAR HAS JUST TURNED OVER 40000 MILES. DEALERSHIP (CREST) IN PLANO CHARGES $130 JUST TO LOOK AT THE CAR AND DIAGNOSE. NEW SENSOR PLUS INSTALLATION COSTS $500. NOT WORTH THE COST ON A 1998 VEHICLE. COMPLAINED THAT THIS SHOULD BE A SAFETY/NISSAN ISSUE. COMPLAINTS WERE IGNORED.
INFINITI
I30
(2000) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Jan 29, 2007
Incident date: Jan 22, 2007
2000 INFINITY I30T : FROM FORUMS ON INTERNET, IT SEEMS THAT THERE IS A COMMON PROBLEM WITH THE EXHAUST SYSTEM ON THIS MODEL. THERE IS A CODE P0420 THAT INDICATES A PROBLEM WITH THE BANK 1 CATALYTIC CONVERTER. INFINITY STATES THAT BECAUSE THE CATALYTIC CONVERTER IS ENCLOSED IN A "FRONT TUBE ASSEMBLY", IT IS NOT COVERED UNDER THE 80,000 MILE WARRANTY. I HAVE REPLACED THE REAR CAT, O2 SENSORS, MAS... Read more
Incident date: Jan 27, 2007
I HAVE A 2007 INFINITI G35X SOMETIMES WHEN I AM DRIVING THE CAR ABOUT 60 KM/H AND ACCELERATE THE CAR ALARM COMES UP "ENGINE SERVICE SOON" AND "SLIP" AND "VDC" AND IT STARTS GOING CRAZY DOESN'T SHIFT TO THE NEXT GEAR AND WHEN I HIT THE BRAKE IT STOPS DIFFERENTLY. IT IS HARD TO EXPLAIN BUT SCARY IT HAS LESS THAN 5000 KM IN. ALSO THERE IS SOME NOISE TOO. THE DEALER SHIP TRY TO FIND IT NOW BUT I DON'... Read more
Incident date: Feb 7, 2006
MY BOSE 6 DISC CHANGER HAS THE ERROR CODE ERR2. DOES NOT WORK. *JB
Incident date: Dec 1, 2005
TL* - THE CONTACT STATED THAT DURING 2006 THEY REPLACED THE ALTERNATOR IN HER 2001 INFINITI Q45. THE CONTACT IS CONCERNED BECAUSE SHE WAS INFORMED OF A RECALL IN CANADA FOR A SIMILAR FAILURE. THE CURRENT ODOMETER READING IS 79000. *NM UPDATED 03/02/07. *JB
Incident date: Jan 13, 2007
I WAS TRAVELING AT 35 MPH AND I WAS HIT BY ANOTHER CAR IN THE DRIVER SIDE DOOR AND I SLIPPED STRAIGHT ABOUT 100 FEET AND HIT A LIGHT POLE NONE OF MY AIRBAGS DEPLOYED AND MY FOOT WAS ON THE BRAKE THE WHOLE TIME AND IT SEEMED THE BAKES DID NOT PERFORM AS EXPECTED. *NM
Crash
1 injured
INFINITI
G35
(2004) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Jan 14, 2007
Incident date: Jan 13, 2007
I WAS TRAVELING AT 35 MPH AND I WAS HIT BY ANOTHER CAR IN THE DRIVER SIDE DOOR AND I SLIPPED STRAIGHT ABOUT 100 FEET AND HIT A LIGHT POLE NONE OF MY AIRBAGS DEPLOYED AND MY FOOT WAS ON THE BRAKE THE WHOLE TIME AND IT SEEMED THE BAKES DID NOT PERFORM AS EXPECTED. *NM
Crash
1 injured
Incident date: Jan 2, 2007
I PURCHASE A 2005 INFINITI FX 35 IN NOVEMBER 2005. AFTER 1000 MILE THE BRAKES STARTED SQUEAKING WHEN BACKING UP (WHETHER COLD OR HOT). AT APPROXIMATELY 5000 MILES RIVERSIDE INFINITI (PURCHASE VEHICLE FROM) INSTALLED TSB UPGRADED BRAKES. THE SQUEAKING WENT AWAY FOR ABOUT 1000 MILES AND IT CAME BACK WITH A VENGEANCE. THE DEALER DID NOT AND CURRENTLY DOES NOT HAVE AN ANSWER. I CURRENTLY HAVE 15... Read more
Incident date: Jan 2, 2007
I PURCHASE A 2005 INFINITI FX 35 IN NOVEMBER 2005. AFTER 1000 MILE THE BRAKES STARTED SQUEAKING WHEN BACKING UP (WHETHER COLD OR HOT). AT APPROXIMATELY 5000 MILES RIVERSIDE INFINITI (PURCHASE VEHICLE FROM) INSTALLED TSB UPGRADED BRAKES. THE SQUEAKING WENT AWAY FOR ABOUT 1000 MILES AND IT CAME BACK WITH A VENGEANCE. THE DEALER DID NOT AND CURRENTLY DOES NOT HAVE AN ANSWER. I CURRENTLY HAVE 15... Read more
Incident date: Jan 8, 2007
TL* - THE CONTACT PURCHASED A 2004 INFINITY G35 AUGUST 21, 2006. THE CONTACT STATED THAT AT THAT TIME, METRO INFINITY , THE DEALERSHIP, TOLD THE CONTACT THAT THEY PUT NEW TIRES ON THE CAR IN MAY 23, 2006. THE CONTACT HAS FOUND IN JANUARY 2007 THAT THE TIRES ON THE FRONT OF THE CAR WERE 2003 TIRES, AND THE TIRES ON THE REAR OF THE CAR WERE 2005. THE CONTACT ALSO STATED THAT THE SIZE OF THE TIR... Read more
Incident date: Dec 21, 2006
TL* - THE CONTACT STATED THAT SHE HAD PURCHASED 1992 INFINITY Q45 ON 02/2006 ,AND ON 12/21/06 THE CONTACT'S VEHICLE WAS INVOLVED IN A CRASH. THE CONTACT STATED THAT THE VEHICLE STEERING WAS DIFFICULT TO HANDLE. THE CONTACT STATED THAT SHE HAS HAD PROBLEMS WITH THE TRANSMISSION LEAKING. THE DEALERSHIP THAT SOLD HER THE TRANSMISSION, AND ENGINE HAD TO REPLACE THEM, , AND T THE VEHICLE NEEDED ... Read more
Crash