Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Oct 11, 2006
I OWN A 2004 INFINITI FX35 AWD. THERE'S A SQUEAKING NOISE COMING FROM THE FRONT BRAKES WHEN BRAKING AND ALSO WHEN I DRIVE NORMALLY NOT APPLYING BRAKES. I NOTICED THE NOISE AROUND 20,000 MILES. I TOOK THE CAR INTO MY LOCAL INFINITI DEALER (INFINITI OF THOUSAND OAKS) IN JANUARY 2006 WHEN I HAD OTHER SERVICES TO DO (ABOUT 30,000 MILES & 80% OF BREAK PAD LIFE LEFT AT THAT TIME). THEY WERE NOT ABLE... Read more
Incident date: Oct 11, 2006
I OWN A 2004 INFINITI FX35 AWD. THERE'S A SQUEAKING NOISE COMING FROM THE FRONT BRAKES WHEN BRAKING AND ALSO WHEN I DRIVE NORMALLY NOT APPLYING BRAKES. I NOTICED THE NOISE AROUND 20,000 MILES. I TOOK THE CAR INTO MY LOCAL INFINITI DEALER (INFINITI OF THOUSAND OAKS) IN JANUARY 2006 WHEN I HAD OTHER SERVICES TO DO (ABOUT 30,000 MILES & 80% OF BREAK PAD LIFE LEFT AT THAT TIME). THEY WERE NOT ABLE... Read more
Incident date: Oct 10, 2006
THE BRAKES ON MY WIFE'S 2005 G35 INFINITI ARE DANGEROUS. MY WIFE HAS HAD TWO FRONT BRAKE REPAIRS IN THE YEAR (AND LESS THAN 15,000 MILES) SHE HAS OWNED THE CAR. WHEN SHE BROUGHT IT IN THIS TIME, THEY TOLD HER THE ROTOR WAS ON THE BRINK OF FAILURE. IN MY OPINION, AFTER LESS THAN 8000 MILES SINCE THE LAST BRAKE JOB, THE BRAKES SHOULD NOT BE ON THE BRINK OF CATASTROPHIC FAILURE. THEIR RESPONSE IS... Read more
Incident date: Oct 2, 2006
THE PASSENGER SIDE AIR BAG SWITCH CAN TURN OFF THE AIR BAG WHEN AN ADULT IS OCCUPYING THE SEAT. I HAVE DISCUSSED THIS WITH THE DEALER AND WAS TOLD THAT THIS HAS BEEN A LONG STANDING PROBLEM WITH NISSAN AND INFINITI CARS. I AM CONCERNED THAT THE AIR BAG WILL NOT OPERATE WHEN SOMEONE IS IN THE PASSENGER SEAT. *NM
Incident date: Oct 2, 2006
DT*: THE CONTACT STATED WHILE PERFORMING ROUTINE MAINTENANCE ON THE VEHICLE AT A DEALERSHIP, IT WAS DETERMINED THE BRAKE PADS AND DRUMS WERE EXCESSIVELY WORN AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED.
Incident date: Oct 2, 2006
DT*: THE CONTACT STATED WHILE PERFORMING ROUTINE MAINTENANCE ON THE VEHICLE AT A DEALERSHIP, IT WAS DETERMINED THE BRAKE PADS AND DRUMS WERE EXCESSIVELY WORN AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED.
Incident date: Jan 20, 2004
BOSE/CLARION NISSAN/INFINITI IN-DASH 6 DISC CHANGER PROBLEMS CAUSED BY PLASTIC GEARS BEING USED FOR LOADING AND DISC SWITCHING MECHANISMS. SYMPTOMS MAY BE ERR1, ERR2, ERR3, OR OTHER ERR MESSAGES ALONG WITH A CLICKING SOUND FROM THE CD CHANGER ASSEMBLY. THIS PARTICULAR CD CHANGER HAS BEEN REPAIRED AT LEAST 3 DOCUMENTED TIME. I AM THE SECOND OWNER AND SPOKE TO THE PREVIOUS OWNER AFTER DOING SOME ... Read more
Incident date: Sep 6, 2006
EXCESSIVE HEAT IN THE DRIVER FOOT WELL. DEALERSHIP ACKNOWLEDGES IT IS 105 DEGREES IN THE FOOT WELL AFTER ONLY 45 MINUTES OF DRIVE TIME, BUT INDICATES IT IS THE PROXIMITY OF THE EXHAUST SYSTEM THAT IS CREATING THE HEAT - AND THEREFORE NOTHING THEY CAN DO TO FIX. ACTUAL TEMPERATURE AFTER ONE PLUS HOUR OF DRIVE TIME IS UNBEARABLE, AND CAN ONLY BE SLIGHTLY LESSENED WITH USE OF AC (WHICH ALSO SEEMS F... Read more
Incident date: Mar 15, 2006
ENGINE CONSUMES 2.5 QRTS OIL EVERY 800 MILES & ONLY 19-20 MILES PER GAL GAS AND THIS DECREASES WITH OIL CONSUMPTION. CLUTCH ASSY FAULTY/ GRINDING NOISE INCREASED WITH MILEAGE ,WINDOWS HAVE BINDING NOISE UP/DOWN, PASSENGER AIR BAG LIGHT DOES NOT ILLUMINATE WHEN SEAT IS OCCUPIED OR UNOCCUPIED. *NM
Incident date: Mar 15, 2006
ENGINE CONSUMES 2.5 QRTS OIL EVERY 800 MILES & ONLY 19-20 MILES PER GAL GAS AND THIS DECREASES WITH OIL CONSUMPTION. CLUTCH ASSY FAULTY/ GRINDING NOISE INCREASED WITH MILEAGE ,WINDOWS HAVE BINDING NOISE UP/DOWN, PASSENGER AIR BAG LIGHT DOES NOT ILLUMINATE WHEN SEAT IS OCCUPIED OR UNOCCUPIED. *NM
Incident date: Mar 15, 2006
ENGINE CONSUMES 2.5 QRTS OIL EVERY 800 MILES & ONLY 19-20 MILES PER GAL GAS AND THIS DECREASES WITH OIL CONSUMPTION. CLUTCH ASSY FAULTY/ GRINDING NOISE INCREASED WITH MILEAGE ,WINDOWS HAVE BINDING NOISE UP/DOWN, PASSENGER AIR BAG LIGHT DOES NOT ILLUMINATE WHEN SEAT IS OCCUPIED OR UNOCCUPIED. *NM
Incident date: Mar 15, 2006
ENGINE CONSUMES 2.5 QRTS OIL EVERY 800 MILES & ONLY 19-20 MILES PER GAL GAS AND THIS DECREASES WITH OIL CONSUMPTION. CLUTCH ASSY FAULTY/ GRINDING NOISE INCREASED WITH MILEAGE ,WINDOWS HAVE BINDING NOISE UP/DOWN, PASSENGER AIR BAG LIGHT DOES NOT ILLUMINATE WHEN SEAT IS OCCUPIED OR UNOCCUPIED. *NM
Incident date: May 20, 2006
FRONT SEATS ON MY 2004 INFINITI FX 35 WITH BLACK INTERIOR WHERE REPLACED 2 TIMES EACH, THEY ARE SURE DEFECTIVE. THE LEATHER BULK UP, CUSHION DEFORMED. *NM
Incident date: Sep 13, 2006
I OWN A 2005 AWD INFINITI FX35. I WAS DRIVING ON THE HIGHWAY TO WORK AND I HEARD A LOUD NOISE INDICATING THAT THE CAR WAS KICKING UP SOMETHING UNDERNEATH IT. I DID NOT SEE ANYTHING IN THE ROAD BUT IT BECAME APPARENT LATER THAT I MUST HAVE DRIVEN OVER SOME SMALL DEBRIS IN THE ROAD. I WAS CLOSE TO THE EXIT I TAKE FOR WORK AND I PROCEEDED TO DRIVE OFF THE HIGHWAY. AS I EXITED THE HIGHWAY I NOTICE... Read more
Incident date: Sep 13, 2006
DT*: THE CONTACT STATED THE IGNITION WAS DESIGNED WITH A KEYLESS PUSH BUTTON STARTER AND UPON EXITING THE VEHICLE THERE WAS NO ALARM TO REMIND THE OCCUPANTS TO DEPRESS THE BUTTON TO TURN OFF THE ENGINE. THE DEALER AND MANUFACTURER WERE ALERTED. UPDATED 10/25/2006 - THE CONSUMER HAS INADVERTENTLY LOCK THE VEHICLE AND LEFT IT RUNNING TWICE. *NM
Incident date: Mar 16, 2006
I HAVE A 2006 INFINITI QX56 SINCE PURCHACE I HAVE HAD THE SPEEDOMETER CLUSTER GPS AND FUEL SENDING UNIT RELACED ALSO VEHICLE HAS BEEN AT DEALER SEVERAL TIMES FOR SUSPENSION PROBLEMS . WHEN DRIVING DURING ACCELARATION CAR HAS VIBRATION, IF YOU HIT A BUMP THIS VEHICLE WILL BOUNCE LIKE A BALL SOMETIMES BOTTOM OUT. WHEN TOWING IF YOU HIT A BUMP THIS VEHICLE WILL CHANGE LANES. LAST FRIDAY I WAS TOWING... Read more
Incident date: Apr 2, 2003
THE AIRBAGS ARE RENDERED USELESS FOR NO APPEARENT REASON OTHER THAN DEFECTIVE FROM THE MAKER. VEHICLE HAD LESS THAN 40,000 MILES WHEN THE DEFECT WAS FOUND BY DEALER. DEALER CLAIMED IT TO BE THE OWNER'S RESPONSIBILITY AND COSTS. I BELIEVE THIS SHOULD BE A RECALL BY NISSAN. *JB
Incident date: Aug 24, 2006
INFINITI Q 4, 2001 GAS LEAK- RING NECK TO GAS TANK FAILS , CORRODES, LEAKING GAS ONTO REAR LEFT TIRE AREA. APPARENTLY, HAVE HAD NUMEROUS INCIDENTS SINCE WHEN DISCOVERED, THERE IS A SIZEABLE BACKORDER FOR PART IN QUESTION-DANGEROUS, FUEL LEAKS OPENLY. *NM
Incident date: Jun 1, 2006
I LEASED A 2004 INFINITI G-35 COUPE AND AFTER APPROXIMATELY 36,000 MILES, THE CAR STARTED SMELLING HOT AND WOULD VIOLENTLY VIBRATE WHEN DRIVING. THE CLOSEST INFINITI DEALER IS APPROXIMATELY 40 MILES AWAY SO I TOOK THE CAR TO GOODYEAR AND THEY INSTALLED NEW BRAKE PADS ON THE FRONT TIRES. LESS THAN 30 DAYS LATER, THE PROBLEMS STILL PERSISTED AND I TOOK THE CAR BACK TO GOODYEAR AND THEY INSTALLED NEW... Read more
Incident date: Jan 1, 1901
CONSUMER WOULD LIKE INFORMATION REGARDING RECALL REPAIRS FOR A 2003 INFINITI G35. *KB THE MANUFACTURER RECENTLY NOTIFIED THE CONSUMER OF A RECALL ON THE VEHICLE. DUE TO THE DISTANCE TO THE CLOSEST DEALERSHIP, THE CONSUMER AGE AND OTHER FACTORS THE CONSUMER FEELS IT IS NOT PRACTICAL TO TAKE THE VEHICLE TO THE DEALERSHIP. THE CONSUMER FEELS THERE ARE EXCELLENT GARAGES CLOSE TO HIS HOME THAT ARE C... Read more
INFINITI
FX35
(2003) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Aug 10, 2006
Incident date: Dec 16, 2003
IT USED TO BE THAT THE FIRST INITIAL BRAKE DRIVING IN A 15-20 MPH, THAT MY VEHICLE MAKES A RATTLING NOISE FROM THE FRONT TIRES, NOW IT DOES IT FOR THE FIRST 2 TO 3 BRAKING PATTERN. I AM JUST WORRIED THAT AFTER MY WARRANTY EXPIRES AND THE SAME PROBLEM ARISES, THE DEALER OR THE MANUFACTURER WON'T HAVE ANYTHING TO DO WITH THE DAMAGES IT MIGHT CAUSE. I HAVE TAKEN MY VEHICLE TO THE DEALER SEVERAL TIMES... Read more
Incident date: Aug 2, 2006
DT*: THE CONTACT STATED THE DRIVER'S SIDE REAR TIRE BLEW OUT WHILE DRIVING ON THE FREEWAY AT 20 MPH. THE CONTACT STATED THE TIRES WERE MAINTAINED WELL AT 35PSI. THERE WERE NO PROBLEMS WITH THE STEERING PRIOR TO THE INCIDENT.
Incident date: Jul 21, 2006
DT*: THE CONTACT STATED SINCE PURCHASE WHILE TRAVELING VARIOUS SPEEDS, THE ENGINE REVS WHILE THE BRAKE PEDAL IS DEPRESSED, CAUSING THE VEHICLE TO ACCELERATE. TO ELIMINATE THE REVVING AND ACCELERATION, THE BRAKE PEDAL MUST REMAIN DEPRESSED AND THE ENGINE TURNED OFF. THE VEHICLE HAS BEEN TO THE DEALERSHIP MULTIPLE TIMES, BUT THE PROBLEM COULD NOT BE DUPLICATED. ONCE WHILE PARKING THE VEHICLE, TH... Read more
Crash
1 injured
Incident date: Jul 20, 2006
DT*: THE CONTACT STATES THE NEAREST INFINITI DEALER TO HANDLE RECALL NUMBER 05V555000 IS OVER 350 MILES AWAY IN SPOKANE WA . THE CONTACT CALLED INFINITI, TO ASK IF A NISSAN DEALERSHIP COULD DO THE RECALL REMEDY. THE INFINITI MANUFACTURER DETERMINED THE SPOKANE DEALERSHIP WOULD HAVE TO PAY THE LOCAL NISSAN DEALER TO PERFORM THE RECALL REMEDY. THE SPOKANE DEALER WHICH IS 350 PLUS MILES AWAY DECLINED... Read more
Incident date: Sep 15, 2005
DASHBOARD LIGHTS HAVE GONE OUT COMPLETELY. *NM
Incident date: Jun 13, 2006
NOISE COMING FROM ENGINE WHEN AIR-CONDITIONING IS ON. SEEMED TO GET LOUDER. TOOK INTO DEALER, ASSUMED IT WOULD BE COVERED UNDER WARRANTY. HAD 60,000 WARRANTY WAS AT 54,000. ALSO GAS TANK NOT SHOWING FULL WHEN FILLING UP. BOTH REPAIRS TOTALED 1100.00 APROXIMATELY FELT AT 54,000 MILES THESE SHOULD NOT HAVE HAPPENED. I BOUGHT THE CAR USED AND WAS TOLD I HAD THE REMAINDER OF FACTORY WARRANTY WHICH WA... Read more
Incident date: Jun 13, 2006
NOISE COMING FROM ENGINE WHEN AIR-CONDITIONING IS ON. SEEMED TO GET LOUDER. TOOK INTO DEALER, ASSUMED IT WOULD BE COVERED UNDER WARRANTY. HAD 60,000 WARRANTY WAS AT 54,000. ALSO GAS TANK NOT SHOWING FULL WHEN FILLING UP. BOTH REPAIRS TOTALED 1100.00 APROXIMATELY FELT AT 54,000 MILES THESE SHOULD NOT HAVE HAPPENED. I BOUGHT THE CAR USED AND WAS TOLD I HAD THE REMAINDER OF FACTORY WARRANTY WHICH WA... Read more
Incident date: Jul 5, 2006
WHEN DRIVING OVER A SECTION OF RUTTED ROAD THE CAR MOVES UNPREDICTABLY AND STRONGLY TO BOTH LEFT AND RIGHT REQUIRING CONSTANT STEERING ADJUSTMENTS TO KEEP IT STRAIGHT. THIS CAUSES A HAZARD IN HEAVY TRAFFIC. *NM
Incident date: Jun 5, 2006
REAR BRAKE ROTORS WARP. I HAVE RESURFACED SEVERAL TIMES ONLY TO HAVE THE SHUDDER START BACK UP WITH IN WEEKS. *JB
Incident date: Jun 10, 2006
DT*: THE CONTACT STATED THAT THE VEHICLE WAS SERVICED THROUGH LOCAL DEALERS FOR A RECALL PERTAINING TO THE FUEL TANK. IN ADDITION THE TIRE PRESSURE AIR SENSOR WAS ALSO SERVICED BUT WAS TAKEN BACK ON THREE SEPARATE OCCASIONS FOR THE SAME PROBLEM. THE VEHICLE WAS UNDER WARRANTY AND THE DEALERS PROPOSED THAT THEY WOULD ONLY FIX THE RIGHT TIRE AIR SENSOR UNDER WARRANTY BUT CHARGED FOR SERVICES TO THE... Read more
Incident date: Jun 27, 2006
FOR THE LAST YEAR THE ENGINE OF MY 2003 INFINITI I35 HAS BEEN MAKING A NOISE UPON ACCELERATION (WHILE THE ENGINE IS UNDER STRESS) ESPECIALLY ON INCLINES. I HAVE BROUGHT THE VEHICLE TO PEPE INFINITI, THEY'VE DUPLICATED THE NOISE, YET THEY HAVEN'T DONE ANYTHING TO RECTIFY THE PROBLEM ALTHOUGH THE VEHICLE IS STILL UNDER THE MANUFACTURER'S WARRANTY. I HAVE CONTACTED THE INFINITI CORPORATE OFFICE TO ... Read more
Incident date: Jun 27, 2006
FOR THE LAST YEAR THE ENGINE OF MY 2003 INFINITI I35 HAS BEEN MAKING A NOISE UPON ACCELERATION (WHILE THE ENGINE IS UNDER STRESS) ESPECIALLY ON INCLINES. I HAVE BROUGHT THE VEHICLE TO PEPE INFINITI, THEY'VE DUPLICATED THE NOISE, YET THEY HAVEN'T DONE ANYTHING TO RECTIFY THE PROBLEM ALTHOUGH THE VEHICLE IS STILL UNDER THE MANUFACTURER'S WARRANTY. I HAVE CONTACTED THE INFINITI CORPORATE OFFICE TO ... Read more
Incident date: Jan 14, 2006
FRONT TIRES RAN OVER A SHARP OBJECT IN THE ROAD, WHICH PROPELLED IT TOWARDS THE REAR OF THE VEHICLE AND PUNCTURED THE FUEL TANK AND CREATED A GAS LEAK. *NM
Incident date: Jan 1, 2006
THE REAR DEFROST INTERFERES WITH THE RADIO. YOU CAN'T PLAY THE RADIO IF IT'S RAINING. THE JIM COLMAN INFINITI DEALER ORDERED THE PART THAT TOOK 3 MONTHS TO COME IN. WHEN THEY FINALLY INSTALLED THE PART IT DID NOT FIX THE PROBLEM. I WAS TOLD THEY WOULD HAVE TO REPLACE THE REAR WINDOW, HOWEVER THEY CAN'T BECAUSE MY BASIC WARRANTY HAD EXPIRED. I WAS STILL COVERED UNDER THE WARRANTY WHEN THEY ORD... Read more
Incident date: Jan 1, 2006
CONDENSATION IN EXTERIOR HEADLIGHTS. HEADLIGHTS NOT SEALED PROPERLY. *NM
Incident date: May 14, 2006
WHEN YOU USE THE MANUAL SHIFTER (TRIPTRONIC) IT HASE A KNOCKING SOUND AND FEEL BEETWEN THE SECOND AND THIRD GEAR. *JB
Incident date: Mar 2, 2006
DASH PANEL THAT CONTROLS THE STEREO, CD, HEATER, AC, ETC DOES NOT FUNCTION PROPERLY. THE AC DOES NOT SHUT OFF, WHEREAS ALL THE OTHER DEVICES DOES NOT TURN ON. *NM
Incident date: Mar 2, 2006
DASH PANEL THAT CONTROLS THE STEREO, CD, HEATER, AC, ETC DOES NOT FUNCTION PROPERLY. THE AC DOES NOT SHUT OFF, WHEREAS ALL THE OTHER DEVICES DOES NOT TURN ON. *NM
Incident date: Dec 10, 2005
NON-REPAIRABLE AIR BAG FAILURE IN 2005 INFINITI G35 COUPE. *NM
Incident date: Jun 4, 2006
DT*: THE CONTACT STATED WHILE DRIVING 50 MPH THERE WAS A THUMPING NOISE AS IF THE VEHICLE HAD A FLAT TIRE. THE DEALERSHIP DETERMINED THAT FOUR OF THE SIX BOLTS ON THE LEFT REAR AXLE HAD SHEERED OFF AND THE BOLTS NEEDED TO BE REPLACED. THE MANUFACTURER HAS NOT BEEN ALERTED.*AK
Incident date: Jan 15, 2006
I OWN A 2004 INFINITI G35, AND REPEATED HAVE HAD PROBLEMS WITH THE AIR ENTERING THE PASSENGER CABIN THROUGH THE AIR DUCTS. INTERMITTENTLY THE AIR SMELLS "SMOKEY" AND AT TIMES THE AIR IS WARM REGARDLESS OF THE TEMPERATURE SETTING (WHEN IT IS BLOWING AIR, WITH THE AIR CONDITIONING OFF). TOOK IT INTO THE DEALER A COUPLE OF TIMES AND THEY COULDN'T FIND THE PROBLEM. DURING THE SAME PERIOD, THE CAR B... Read more
Incident date: May 8, 2006
2006 M35 SPORT PULLED TO THE RIGHT WHEN BRAKING OR HITTING A BUMP. *TS WHEN THIS OCCURRED THE CONSUMER LOST SOME CONTROL OF THE VEHICLE. *NM
Incident date: Jul 31, 2005
I PURCHASED A 2005 G35 COUPE IN JULY OF 2005. SINCE TAKING RECEIPT OF THE VEHICLE THE CAR HAS PULLED RIGHT. THIS OCCURS ON ALL ROAD SURFACES AND IS MORE PRONOUNCED AT HIGHER SPEEDS. THE DEALER TOLD ME THE CAR WAS ALIGNED TO FACTORY SPECIFICATIONS. THEN THEY CHANGED OUT THE TIRES AND WHEELS WITH ONES FROM A LOANER CAR THAT DIDN'T PULL (AND HAD SIMILAR MILES). THEN THEY TOLD ME IT WAS DUE TO ROAD C... Read more
Incident date: Jul 31, 2005
I PURCHASED A 2005 G35 COUPE IN JULY OF 2005. SINCE TAKING RECEIPT OF THE VEHICLE THE CAR HAS PULLED RIGHT. THIS OCCURS ON ALL ROAD SURFACES AND IS MORE PRONOUNCED AT HIGHER SPEEDS. THE DEALER TOLD ME THE CAR WAS ALIGNED TO FACTORY SPECIFICATIONS. THEN THEY CHANGED OUT THE TIRES AND WHEELS WITH ONES FROM A LOANER CAR THAT DIDN'T PULL (AND HAD SIMILAR MILES). THEN THEY TOLD ME IT WAS DUE TO ROAD C... Read more
Incident date: May 28, 2006
I AM A CAUTIOUS DRIVER, NOT A RABBIT START-AND-STOP KIND OF DRIVER. I ACCELERATE SLOWLY AND DECELERATE SLOWLY, AND HARDLY EVER REVVED UP MY ENGINE. I HAVE BEEN DRIVING SINCE 1963, AND WAS NEVER INVOLVED IN ANY SERIOUS ACCIDENT, I.E CAUSING INJURY TO MYSELF OR OTHERS. I TOOK DELIVERY OF THE 2005 INFINITI FX 35, VIN: JNRAS08W95X 205810 ON DEC. 21, 2004. SINCE THEN, I HAVE HAD A MAJOR PROBLEM WI... Read more
Incident date: May 10, 2006
MY VEHICLE HAS 25,000 MILES CURRENTLY. THERE WAS HEAVY JUDDERING WHILE BRAKING SINCE 22,000 MILES AND I DIDN'T ATTRIBUTE IT TO THE BRAKES AND THOUGHT IT WAS PROBABLY THE TIRE PRESSURE. I CHANGED THE TIRE PRESSURE TO DIFFERENT PSI BUT IT STILL DIDN'T HELP. I TOOK IT TO THE DEALER AND THE DEALER SAID I HAD TO CHANGE THE BRAKE PADS AND TURN THE BRAKE ROTORS. I FOUND THE NEXT DAY THAT THERE WAS TSB #0... Read more
Incident date: May 14, 2006
DT*: THE CONTACT STATED WHILE PULLING INTO A GARAGE AT 5-10 MPH, THE VEHICLE ACCELERATED RESULTING IN THE VEHICLE CRASHING THROUGH THE CONTACT'S HOUSE. DURING THE INCIDENT THE CONTACT HAD BRAKE FAILURE AND THE AIR BAGS FAILED TO DEPLOY. THERE WAS FRONTAL DAMAGE TO THE VEHICLE. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALERSHIP. THE VEHICLE WAS TOWED TO A BODY SHOP FOR THE NECESSARY BODY REPA... Read more
Crash
1 injured
Incident date: May 14, 2006
DT*: THE CONTACT STATED WHILE PULLING INTO A GARAGE AT 5-10 MPH, THE VEHICLE ACCELERATED RESULTING IN THE VEHICLE CRASHING THROUGH THE CONTACT'S HOUSE. DURING THE INCIDENT THE CONTACT HAD BRAKE FAILURE AND THE AIR BAGS FAILED TO DEPLOY. THERE WAS FRONTAL DAMAGE TO THE VEHICLE. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALERSHIP. THE VEHICLE WAS TOWED TO A BODY SHOP FOR THE NECESSARY BODY REPA... Read more
Crash
1 injured
Incident date: May 14, 2006
DT*: THE CONTACT STATED WHILE PULLING INTO A GARAGE AT 5-10 MPH, THE VEHICLE ACCELERATED RESULTING IN THE VEHICLE CRASHING THROUGH THE CONTACT'S HOUSE. DURING THE INCIDENT THE CONTACT HAD BRAKE FAILURE AND THE AIR BAGS FAILED TO DEPLOY. THERE WAS FRONTAL DAMAGE TO THE VEHICLE. THE VEHICLE HAS NOT BEEN INSPECTED BY THE DEALERSHIP. THE VEHICLE WAS TOWED TO A BODY SHOP FOR THE NECESSARY BODY REPA... Read more
Crash
1 injured
Incident date: May 1, 2006
CONSUMER COMPLAINT CONCERNING THE 2004 FX35 ALARM SYSTEM. *TS THE CONSUMER WAS INFORMED THAT THE WINDOWS IN HER TRUCK WERE ROLLED DOWN. WHEN THE CONSUMER WENT TO THE TRUCK SHE NOTICED THAT THE DOOR LOCK WAS BROKEN AND THE INSIDE OF THE VEHICLE WAS RANSACKED. SEVERAL ITEMS IN THE VEHICLE WAS STOLEN. THE VEHICLE HAS AN ELECTRONIC MECHANISM THAT WHEN THE DOOR LOCKS ARE TAMPERED WITH ALLOWS THE F... Read more