Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,875 complaints for INFINITI
Incident date: Mar 3, 2008
INFINITY HAS NEGLECTED TO REMEDY A WELL DOCUMENTED PROBLEM WITH THEIR DEFECTIVE BRAKE PADS AND ROTORS PARTICULARLY AS IT PERTAINS TO THE 2003 AND 2004 G35 SEDAN WITH AUTOMATIC TRANSMISSION. EXTREMELY EXCESSIVE WEAR RESULTS IN ROTOR REPLACEMENT EVERY 10-15,000 MILES. WARRANTY PROGRAM ADDRESSING THE PROBLEM FAILED TO INFORM CONSUMERS THAT THE NEW ROTORS REPLACING THE DEFECTIVE ROTORS WERE THE SAME ... Read more
Incident date: Mar 3, 2008
INFINITY HAS NEGLECTED TO REMEDY A WELL DOCUMENTED PROBLEM WITH THEIR DEFECTIVE BRAKE PADS AND ROTORS PARTICULARLY AS IT PERTAINS TO THE 2003 AND 2004 G35 SEDAN WITH AUTOMATIC TRANSMISSION. EXTREMELY EXCESSIVE WEAR RESULTS IN ROTOR REPLACEMENT EVERY 10-15,000 MILES. WARRANTY PROGRAM ADDRESSING THE PROBLEM FAILED TO INFORM CONSUMERS THAT THE NEW ROTORS REPLACING THE DEFECTIVE ROTORS WERE THE SAME ... Read more
Incident date: Jan 1, 1901
2001 INFINITI QX4 RECALL NOTICE OF FAULTY OR DEFECTIVE FUEL FILTER. CONSUMER STATES THAT THERE IS AN INSUFFICIENT AMOUNT OF COATING AT THE LOWER MOUNTING BRACKETS. THIS PROBLEM COULD CAUSE FUEL LEAK FOR PERFORATION OF THE FUEL FILTER TUBE. *KB
Incident date: Mar 19, 2008
IN THE FIRST 2,000 MILES OF DRIVING I HAVE EXPERIENCED SEVEN OCCASIONS OF ENGINE SPEED INCREASE WHEN BRAKING. I AM IN STAGE TWO OF THE LEMON LAW. *TR
Incident date: Mar 20, 2007
I PURCHASED A NEW INFINITI 2007 M35X DECEMBER OF 2006 THE CAR CAME EQUIPPED WITH GOOD YEAR RSA TIRES 245-45-18 AFTER 15,000 THE TIRES ARE TOTALLY WORN TO THE WEAR BARS FRONT AND REAR THESE TIRES HAVE BEEN ROTATE AT 6,500 MILES AND 13,000 MILES. THE CAR IS UNSAFE TO DRIVE ON THE HIGHWAY IT FOLLOWS THE GROVES IN THE ROAD, ALSO IN RAIN IT IS HORRIBLE AND UNSAFE. TIRE PRESSER IS AT 33 LBS ON ALL TIRE... Read more
Incident date: Mar 1, 2008
TL*THE CONTACT OWNS A 2000 INFINITI QX4. THE FUEL FILLER PIPE HAS A LARGE HOLE DUE TO RUST, WHICH CAUSED FUEL TO LEAK OUT OF IT WHEN FILLING UP THE FUEL TANK. THE CONTACT WAS UNAWARE OF THE DEFECT UNTIL HE RECEIVED A RECALL NOTICE FROM NISSAN. WITHIN THE SAME WEEK OF RECEIVING THE NOTICE, THE FAILURE BEGAN. HE CALLED HIS LOCAL NISSAN DEALER TO SCHEDULE A REPAIR APPOINTMENT, BUT WAS INFORMED TH... Read more
Incident date: Sep 14, 2007
I WAS DRIVING OUT OF TOWN 200KM AWAY WHEN ALL OF A SUDDEN MY OIL LIGHT AND ENGINE LIGHT COMES ON SO I STOP AT A GAS STATION AND BUY ONE QUART OF OIL(FULL SYNTHETIC) THEN I CHECK MY DIPSTIK AND I NEEDED MORE I USED ALMOST 3 QUARTS OF OIL AND ON MY WAY BACK HOME THE SAME THING HAPPENED SO I TOOK IT TO A GARAGE TO SEE IF THERE IS ANY LEAKS NOTHING WAS FOUND AND HAD TO PAY TO HAVE ENGINE LIGHT SHUT OF... Read more
INFINITI
999R5-AR000
(9999) - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mar 12, 2008
Incident date: Feb 11, 2008
TL*THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT NOTICED THAT THE AIR CONDITION WOULD SPORADICALLY FAIL. THE FAILURE WORSENED AND INCLUDED THE RADIO AND CD PLAYER AS WELL. THE MANUFACTURER STATED THAT THERE WAS A VOLUNTARY RECALL FOR THE EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; HOWEVER, THEY WOULD NOT REPAIR THE VEHICLE FOR FREE BECAUSE HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VIN ... Read more
INFINITI
999R5-AR000
(9999) - EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mar 12, 2008
Incident date: Feb 11, 2008
TL*THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT NOTICED THAT THE AIR CONDITION WOULD SPORADICALLY FAIL. THE FAILURE WORSENED AND INCLUDED THE RADIO AND CD PLAYER AS WELL. THE MANUFACTURER STATED THAT THERE WAS A VOLUNTARY RECALL FOR THE EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; HOWEVER, THEY WOULD NOT REPAIR THE VEHICLE FOR FREE BECAUSE HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VIN ... Read more
Incident date: Feb 11, 2008
TL*THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT NOTICED THAT THE AIR CONDITION WOULD SPORADICALLY FAIL. THE FAILURE WORSENED AND INCLUDED THE RADIO AND CD PLAYER AS WELL. THE MANUFACTURER STATED THAT THERE WAS A VOLUNTARY RECALL FOR THE EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; HOWEVER, THEY WOULD NOT REPAIR THE VEHICLE FOR FREE BECAUSE HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VIN ... Read more
Incident date: Mar 8, 2008
I HAVE A 2004 INFINITI G35 AND BROUGHT IT IN FOR MY REGULAR SERVICE AND BECAUSE MY AC WAS NOT WORKING. I WAS THEN TOLD THAT MY AC WAS NOT WORKING BECAUSE A PEBBLE HAD FLEW THROUGH MY GRILL AND PUNCTURED A WHOLE IN MY CONDENSER CAUSING THE FREON TO ESCAPE. I WAS TOLD THIS WAS NOT COVERED IN MY WARRANTY BECAUSE IT WAS NOT A DEFECT. BUT, IN MY OPINION, THIS GRILL IS SUPPOSED TO PROTECT THE INSIDES OF... Read more
Incident date: Aug 12, 2006
MY 2006 INFINITI G35 CONSUMES OIL THAT NISSAN IS AWARE ABOUT. THE CAR DOESN'T BURN OIL OR LEAK OIL, BUT CONSUMES AROUND 1 QUART OF OIL EVERY 1800 MILES. THE MANUFACTURE RECOMMENDS AN OIL CHANGE EVERY 3,750 MILES. I CHANGE MY OIL AT 3000 MILES AND EVERYTIME I CHANGE MY OIL MY CAR IS ALWAYS 3 QUARTS LOW. MY CAR STARTS TO MAKE NOISES AT START UP AND MY LOW OIL LIGHT COMES ON. I'M TIRED OF THIS ISSUE ... Read more
Incident date: Mar 1, 2008
STEERING MECHANISM IS DEFECTIVE. STEERING WHEEL TRAMLNES AND WANDERS. UNSAFE LANE CHANGE. *TR
Incident date: Jan 1, 1901
CONSUMER REQUESTING REIMBURSEMENT FOR THE RECALL REPAIR ON A 2001 INFINITI. CONSUMER STATES THAT THE PROBLEM WAS REPAIRED BEFORE HE RECEIVED THE RECALL AND WOULD NOW LIKE REIMBURSEMENT FOR THE REPAIR. *KB THE CONSUMER HAS SINCE TRADED IN THE VEHICLE. RECALL #07V435000 *JB
Incident date: Jul 21, 2007
AT ~7,900MI, I TOOK MY G35 COUPE 6MT TO INFINITI DEALERSHIP WHEN I STARTED HEARING A KNOCKING NOISE AND NOTICED THAT THE "CHECK ENGINE" LIGHT WOULD COME UP EVERY FEW TIMES A WEEK. I WAS CALLED IN 4 MORE TIMES AFTER THAT (EVERY 1,000MI) SPECIFICALLY FOR OIL-LEVEL TESTING. THE DEALERSHIP RECEIVED AN APPROVAL TO REPLACE THE ENGINE, AND AT 14,500MI, AFTER JUST ABOUT 6 MONTHS, I DROVE OUT WITH A NEW... Read more
Incident date: Jul 21, 2007
AT ~7,900MI, I TOOK MY G35 COUPE 6MT TO INFINITI DEALERSHIP WHEN I STARTED HEARING A KNOCKING NOISE AND NOTICED THAT THE "CHECK ENGINE" LIGHT WOULD COME UP EVERY FEW TIMES A WEEK. I WAS CALLED IN 4 MORE TIMES AFTER THAT (EVERY 1,000MI) SPECIFICALLY FOR OIL-LEVEL TESTING. THE DEALERSHIP RECEIVED AN APPROVAL TO REPLACE THE ENGINE, AND AT 14,500MI, AFTER JUST ABOUT 6 MONTHS, I DROVE OUT WITH A NEW... Read more
Incident date: Feb 10, 2008
THE STEERING WHEEL "TRAMLINES" AND TURNS UNCONTROLLABLY. AT LOW SPEEDS , AND BEFORE THE CAR COMES TO A FULL STOP, THE STEERING WHEEL MAY COME TO REST AT A 30 DEGREE ANGLE. *TR
Incident date: Oct 3, 2007
TL*THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT WAS CHANGING A FLAT TIRE AND NOTICED THAT THE JACK WAS TOO HIGH TO FIT UNDERNEATH THE VEHICLE ONCE THE TIRE FLATTENED. HE ATTEMPTED TO JACK THE VEHICLE AT ANOTHER POINT AND CONFIRMED THAT THE VEHICLE COULD NOT BE RAISED HIGH ENOUGH TO CHANGE THE TIRE. THE FAILURE MILEAGE WAS 160,000 AND CURRENT MILEAGE WAS 170,000. UPDATED 03-07-08 *BF THE... Read more
Incident date: Jan 31, 2004
LEAK OF TRANSMISSION FLUID. *TR
Incident date: Feb 3, 2008
TL*THE CONTACT OWNS A 2004 INFINITI G35. WHILE DRIVING IN REVERSE AT 1 MPH, THE TWO SIDE AIR BAGS DEPLOYED. THERE WAS NO IMPACT, CRASH, OR WARNING LIGHTS PRIOR TO THE FAILURE. THE AIR BAG LIGHT BEGAN FLASHING AFTER THE FAILURE OCCURRED. THE VEHICLE WAS DRIVEN TO THE DEALER AND IS CURRENTLY BEING INSPECTED. THE CURRENT AND FAILURE MILEAGES WERE 50,000.
Incident date: Jan 27, 2008
EXPERIENCED OVER SIX WEEKS FIVE INCIDENTS OF ENGINE SPEED INCREASE WHEN BRAKING AS DESCRIBED BY INFINITI IN THEIR BULLETIN ITB07-048. REPROGRAMMING THE 2008 G37 PER THIS BULLETIN WAS UNSUCCESSFUL. DEALER CLAIMS NO PROBLEM BECAUSE THEY CAN NOT VERIFY. *TR
Incident date: Jan 30, 2008
TL*THE CONTACT OWNS A 1999 INFINITI QX4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V435000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP). THE NOTICE EXPLAINED THAT HIS STATE WAS NOT INCLUDED IN THE RECALL; HOWEVER, THE DEALER COULD STILL INSPECT AND REPAIR THE VEHICLE IF NEEDED. THE RECALL REPAIR WAS NOT MANDATORY. THE CONTACT HAS NOT CALLED THE DE... Read more
Incident date: Jan 14, 2008
2003 INFINITI FX35, ENGINE BROKEN WITH MILEAGE ONLY 89,992. NO CAR ACCIDENT RECORD. WELL MAINTENANCE DONE BY DEALER. MANUFACTURER HAS NO IDEA WHAT CAUSE THE ENGINE BROKEN. *TR
Incident date: Jan 14, 2008
2003 INFINITI FX35, ENGINE BROKEN WITH MILEAGE ONLY 89,992. NO CAR ACCIDENT RECORD. WELL MAINTENANCE DONE BY DEALER. MANUFACTURER HAS NO IDEA WHAT CAUSE THE ENGINE BROKEN. *TR
Incident date: Jun 25, 2007
TL*THE CONTACT OWNS A 2001 INFINITI I30. THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE STEERING WHEEL FUNCTIONED ABNORMALLY AS WELL. THE VEHICLE HAS BEEN TAKEN TO A MECHANIC THREE TIMES. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 02V146000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM). THE CURRENT MILEAGE WAS 136,800 AND FAILURE MILEAGE WAS 135,000. UPDATED ... Read more
Incident date: Jan 18, 2008
STEERING DIFFICULT TO CONTROL. DEALER INSTALLED NEW STEERING RACK.. SEEMS TO HAVE CURED PROBLEM. *TR
Incident date: Oct 11, 2007
CONTINUED FAILURE TO PASS EMISSIONS INSPECTIONS; CHECK ENGINE LIGHT KEEPS COMING ON; REPLACED MANIFOLD AND OTHER PARTS, BUT VEH. *TR
Incident date: Mar 10, 2001
GAS PEDAL STICKS FROM A COMPLETE STOP DURING SLIGHT ACCELERATION. IF I TRY TO FEATHER IT BEFORE FULL ACCELERATION, IT STILL JUMPS FORWARD. TECHNICIAN SAID IT'S IN THE CABLE. *TR
Incident date: Nov 1, 2007
TL*THE CONTACT OWNS A 2005 INFINITI G35. AT 32,000 DURING AN OIL CHANGE, THE MECHANIC STATED THAT THERE WAS NO OIL IN THE VEHICLE. AT 35,000 MILES DURING AN OIL CHANGE, THE MECHANIC STATED AGAIN THAT THERE WAS NO OIL IN THE VEHICLE. ON JANUARY 8, 2008, THE DEALER EXPLAINED THAT THE MANUFACTURER INSTALLED DEFECTIVE PISTON RINGS AND HIS VIN IS RELATED TO THE FAILURE. THE MANUFACTURER STATED THAT TH... Read more
Incident date: Jan 14, 2008
RECALL NUMBER 07V435000 COVER PATHFINDER AND QX4 BUT INFINITI WILL ONLY AUTHORIZE REPAIR AT INFINITI DEALERSHIP WHICH IS 2 HOURS AWAY. NISSAN DEALERSHIP IS ONLY MINUTES AWAY AND CAN DO REPAIR BUT INFINITI WON'T PREAUTHORIZE IT. *TR
Incident date: Jan 4, 2008
EXCESSIVE ENGINE OIL CONSUMPTION: I CHECK MY ENGINE OIL EVERY 500 MILES AND I HAVE TO ADD A HALF QUART OF OIL EACH TIME. MY ENGINE DOES NOT HAVE ANY LEAKS, MY CAR HAS NEVER HAD ANY MODIFICATIONS AND IT IS VERY WELL MAINTAINED. *TR
Incident date: Jan 1, 2008
PASSENGER AIRBAG SENSOR DISABLES WHEN PASSENGER IS LESS THAN 120LBS. INFINITI DEALERSHIP SAID IT WAS RECURRING ISSUE WITH THE CAR, AND INFINITI CONSUMER RELATIONS PERSON SAID IT WAS AN "RECURRING PROBLEM" WITH THE G35S. INFINITI REFERRED ME TO DEALERSHIP WHO WILL REVIEW IF THE SENSOR CAN BE REPLACED AND FIX THE PROBLEM, BUT DEALER SAID IT WAS "THE WAY IT WAS DESIGNED SO THAT AIRBAGS WON'T DEPLOY... Read more
Incident date: Oct 1, 2007
THE ENGINE IS CONSUMING TOO MUCH OIL. *TR
Incident date: Sep 20, 2007
PURCHASED A NEW 2007 INFINITI G35, VEHICLE HAS UNDER 10000 MILES AND HAS HAD ISSUE ON AT LEAST 6 OCCASIONS. THE CLUTCH PEDAL HAS ONLY PARTIALLY DISENGAGED WHILE SHIFTING. SLOWING THE VEHICLE AND PUMPING THE CLUTCH WILL RELEASE IT. THE SMELL OF CLUTCH IS PRESENT FOLLOWING THE EVENT. INFINITI COULD NOT DUPLICATE THE PROBLEM SO NO WORK WAS DONE ON MY CAR. IT STILL HAPPENS. ALSO OCCURED ON THE HIGHWAY... Read more
Incident date: Jan 3, 2008
I HAD THE BRAKES APPLIED ON MY CAR, AND PUT IT IN REVERSE IN ORDER TO CORRECTLY POSITION THE CAR IN A PARKING SPACE. WITH MY FOOT STILL ON THE BRAKES, BECAUSE I WAS ONLY MOVING THE CAR A FEW FEET, THE TACHOMETER TOOK OFF LIKE CRAZY, THE ENGINE REVED UP AND THE CAR STARTING INCHING BACKWARDS EVEN THOUGH I STILL HAD MY FOOT ON THE BRAKES. I ALMOST WAS GOING TO HIT THE PARKED CAR IN BACK OF ME SO I S... Read more
Incident date: Dec 18, 2007
RIGHT REAR TIRE SUDDENLY BEGAN TO LOSE PRESSURE, AS MUCH AS 5 PSI IN ONE MILE OF FREEWAY DRIVING. I KEPT STOPPING TO AIR UP TIRE, CONFIRMING LOW PRESSURE WITH ACCURATE BOURDON TUBE-TYPE GAUGE. AFTER FOUR STOPS TO AIR UP, PROBLEM QUIT. WHEN I REACHED DESTINATION CITY, SET UP SERVICE APPT. WITH LOCAL INFINITI DEALER. AFTER FOUR DAYS OF A LONG WEEKEND, INCLUDING SLOW-SPEED AND FREEWAY DRIVING OF ... Read more
Incident date: Dec 18, 2007
RIGHT REAR TIRE SUDDENLY BEGAN TO LOSE PRESSURE, AS MUCH AS 5 PSI IN ONE MILE OF FREEWAY DRIVING. I KEPT STOPPING TO AIR UP TIRE, CONFIRMING LOW PRESSURE WITH ACCURATE BOURDON TUBE-TYPE GAUGE. AFTER FOUR STOPS TO AIR UP, PROBLEM QUIT. WHEN I REACHED DESTINATION CITY, SET UP SERVICE APPT. WITH LOCAL INFINITI DEALER. AFTER FOUR DAYS OF A LONG WEEKEND, INCLUDING SLOW-SPEED AND FREEWAY DRIVING OF ... Read more
Incident date: Dec 18, 2007
RIGHT REAR TIRE SUDDENLY BEGAN TO LOSE PRESSURE, AS MUCH AS 5 PSI IN ONE MILE OF FREEWAY DRIVING. I KEPT STOPPING TO AIR UP TIRE, CONFIRMING LOW PRESSURE WITH ACCURATE BOURDON TUBE-TYPE GAUGE. AFTER FOUR STOPS TO AIR UP, PROBLEM QUIT. WHEN I REACHED DESTINATION CITY, SET UP SERVICE APPT. WITH LOCAL INFINITI DEALER. AFTER FOUR DAYS OF A LONG WEEKEND, INCLUDING SLOW-SPEED AND FREEWAY DRIVING OF ... Read more
Incident date: Dec 10, 2007
THE 2007 INFINITI G35 SEDAN MANUAL TRANSMISSION'S CLUTCH HAS BEEN KNOWN TO STICK TO THE FLOOR, THUS STRANDING IT'S DRIVER. THIS IS A PROBLEM WITH EITHER THE MASTER OR SLAVE CLUTCH CYLINDER. THIS IS RANDOM AND DOES NOT MATTER HOW THE CAR IS BEING DRIVEN. I FEEL THIS IS A SAFETY ISSUE WHICH SHOULD BE ADDRESSED BY INFINITI. I PERSONALLY KNOW SEVERAL PEOPLE WHO WORK FOR INFINITI, AND THEY HAVE RECOGNI... Read more
Incident date: Oct 1, 2007
USUALLY AFTER THE CAR HAS NOT BEEN DRIVEN FOR A FEW DAYS, I WILL GET IN AND PRESS THE CLUTCH AND IT WILL SINK TO THE GROUND (I.E. THERE IS NO PRESSURE IN THE CLUTCH LINE). AFTER PUMPING IT A FEW TIMES, IT WILL USUALLY REBUILD PRESSURE AND BE DRIVABLE. I HAVE REQUESTED THAT MY DEALERSHIP FIX THE PROBLEM, BUT THEY CLAIM TO BE UNABLE TO DIAGNOSE IT, REGARDLESS OF MY EXPLANATION. THEY HAVE BLED THE... Read more
Incident date: Dec 12, 2007
TL*THE CONTACT OWNS A 1997 INFINITI I30. WHILE DRIVING 65 MPH, THE CONTACT CRASHED INTO THE REAR PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE ROAD CONDITIONS WERE WET AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. AS OF DECEMBER 20, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE DRIVER SUSTAINED BRUISES TO THE RIGHT SIDE OF HER BODY. UPDATED 01/24/... Read more
Crash
1 injured
Incident date: Jan 1, 1901
2007 INFINITI G35 WITHOUT DAYTIME RUNNING LIGHTS. CONSUMER STATES THAT THE CANADIAN VEHICLES HAVE IT. HE WOULD LIKE TO KNOW WHY AMERICAN NEWER CARS DO NOT. *KB
Incident date: Oct 1, 2007
I HAVE EXPERIENCED THE SAME PROBLEMS WITH THE BOSE / CLARION STEREO SYSTEM THAT MANY OTHER PEOPLE HAVE. OUT OF THE BLUE ONE DAY, I RECEIVED SEVERAL CLICKING NOISES WHILE TRYING TO PLAY A CD. AFTER A MINUTE OR TWO OF THE CLICKING SOUND, ERR 2 APPEARED ON THE DISPLAY. I WAS ABLE HOWEVER, TO RETRIEVE MY CD'S BY EJECTING THEM THE NORMAL WAY. *TR
INFINITI
G35
(2004) - SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Dec 5, 2007
Incident date: Dec 4, 2007
2004 INFINITI G35 BRAKE SERVICE BRAKES-HYDRAULIC. *TR
Incident date: Jun 1, 2007
TL*THE CONTACT OWNS A 1992 INFINITI M30. THE CONTACT PURCHASED THE VEHICLE SIX MONTHS AGO AND IS BEGINNING TO EXPERIENCE THE SAME FAILURES AS MENTIONED IN NHTSA CAMPAIGN ID NUMBER 95I006000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM). THE MANUFACTURER LOOKED UP HIS VIN AND STATED THAT HIS VEHICLE NO LONGER QUALIFIED FOR THE RECALL UNLESS THEY DECIDED TO WITHDRAW THE RECALL BECAUSE IT IS VOLUNT... Read more
INFINITI
I35
(2002) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Dec 3, 2007
Incident date: Nov 15, 2007
TL*THE CONTACT OWNS A 2002 INFINITI I35. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS PRESENT. HE TURNED OFF THE ENGINE. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THEY STATED THAT A SCREW WAS LOOSE IN THE INTAKE MANIFOLD. THE REPAIR SHOP STATED THAT A NEW ENGINE WAS NEEDED. THE CURRENT AND FAILURE MILEAGES ... Read more
Incident date: Nov 21, 2007
2006 INFINITI G35 COUPE WAS DRIVEN 10 MILES AND PARKED. DRIVER RETURNED 7 MINUTES LATER TO FIND INTERIOR OF CAR ON FIRE. NYC FIRE DEPARTMENT RESPONDED AND FOUND THE FIRE HAD EXTINGUISHED ITSELF. AIR BAGS WERE DEPLOYED AND INTERIOR OF CAR WAS BURNT. FIREMAN SUGGESTED THAT FIRE MAY HAVE BEEN CAUSED BY A DEFECTIVE SEAT HEATER. *TR
Fire
Incident date: Jul 17, 2006
EXCESSIVE OIL CONSUMPTION. ONE TO ONE AND ONE HALF QUART OF OIL IS USED EVERY 700 TO 900 MILES. SOME INTERVALS ARE SHORTER AT 500 TO 700 MILES PER ONE QUART OF OIL USED AND SOME ARE LONGER, 700 TO 1,000 ONE AND ONE HALF QUART WILL BE NEEDED. OIL LIGHT HAS NEVER COME ON AS I HAVE CHECKED THE OIL EVERY 500 MILES SINCE THE PURCHASE OF THIS VEHICLE. VEHICLE IS CURRENTLY AT 15,800 MILES. *TR
Incident date: Oct 27, 2007
WHEN MY DAUGHTER WENT TO BUCKLE HER SEATBELT IN THE BACK SEAT OF MY CAR, THE BUCKLE WOULDN'T LATCH. I TRIED IT, TOO--THE METAL PIECE SLID INTO THE OTHER PART WITHOUT LATCHING. THEN IT'D LATCH; NEXT TRY IT WOULDN'T. I COULDN'T TRUST THE SEATBELT, SO WE COULDN'T LET THE CHILDREN RIDE IN THAT CAR ANY LONGER. THANKFULLY THE SEATBELT FAILED WHEN WE WERE BUCKLING THE CHILD IN THE CAR IN THE DRIVEWAY... Read more
Incident date: Oct 1, 2005
I PURCHASED A 2005 INFINITI G35 SEDAN WITH THE "REVUP" MOTOR, NEW WITH 6 MILES ON IT. I DON'T HAVE A DEALER AROUND ME SO ON MY FIRST OIL CHANGE I WENT TO A LOCAL OIL PLACE AND HAD THE RECOMMENDED OIL AND FILTER INSTALLED, THAT WAS @ 3000 MILES. WITH AROUND 4,800 MILES ON IT I NOTICED A LOUD VALVE LASHING SOUND COMING FROM THE ENGINE WHEN IT WAS COLD STARTED, I SHUT IT OFF AND CHECKED THE OIL, NO... Read more