Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Oct 1, 2005
LOW TIRE PRESSURE MONITORING SYSTEMS MUST BE REPROGRAMMED BY THE DEALER IF WHEELS ARE ROTATED, IF A FULL SIZE SPARE TIRE REPLACES A WHEEL THE REPROGRAMMING IS AT CONSUMER'S COST. THIS FORCES CONSUMERS TO HAVE TO GO BACK TO THE DEALERSHIP FOR SOMETHING WHICH USED TO BE DONE AT HOME. I BLAME NHTSA FOR PUSHING TIRE PRESSURE MONITORING SYSTEMS, WITHOUT ENFORCING MANUFACTURERS MAKING IT POSSIBLE F... Read more
Incident date: Jun 1, 2006
TL*THE CONTACT OWNS A 2006 INFINITY G35 COUPE. WHILE DRIVING 70 MPH THE WHEEL STARTED TO SHAKE WHEN THE BRAKES WERE DEPRESSED, THIS MADE IT HARD TO CONTROL THE STEERING. THE PROBLEM OCCURRED INTERMITTENTLY. THE FAILURE MILEAGE WAS 90 AND THE CURRENT MILEAGE WAS 6,000. THE VIN WAS UNAVAILABLE.
Incident date: May 3, 2007
TL*THE CONTACT OWNS A 2004 INFINITI FX35. THERE WAS RECALL WORK PERFORMED ON HER VEHICLE FOR THE EXTERIOR HEADLIGHTS (RECALL# 06V328000). AFTER THE RECALL WORK WAS PERFORMED SHE HAS BEEN UNABLE TO SEE MORE THAN TWO FEET IN FRONT OF THE VEHICLE WHILE USING THE HEAD LIGHTS. THE DEALER STATED THAT THE HEAD LIGHTS WERE DESIGNED TO WORK THAT WAY. THE FAILURE MILEAGE WAS 36,000 AND THE CURRENT MILEA... Read more
Incident date: May 15, 2006
TL*THE CONTACT OWNS A 2006 INFINITI G35 SEDAN. THE CONTACT HEARD A TICKING SOUND WHILE ACCELERATING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CHECK ENGINE LIGHT ILLUMINATED AT 3,300 MILES. THE DEALER REPLACED THE CAM SHAFT SENSOR. AT 6,400 MILES, THE TICKING NOISE RETURNED AND THE CHECK ENGINE AND OIL LIGHTS ILLUMINATED. THE DEALER DIAGNOSED THE VEHICLE AS CONSUMING A LARG... Read more
Incident date: May 15, 2006
TL*THE CONTACT OWNS A 2006 INFINITI G35 SEDAN. THE CONTACT HEARD A TICKING SOUND WHILE ACCELERATING. THE DEALER WAS UNABLE TO DIAGNOSE THE CAUSE OF FAILURE. THE CHECK ENGINE LIGHT ILLUMINATED AT 3,300 MILES. THE DEALER REPLACED THE CAM SHAFT SENSOR. AT 6,400 MILES, THE TICKING NOISE RETURNED AND THE CHECK ENGINE AND OIL LIGHTS ILLUMINATED. THE DEALER DIAGNOSED THE VEHICLE AS CONSUMING A LARG... Read more
Incident date: Feb 20, 2007
ON FEBURARY 20,2007 MY MOM'S LEFTT FRONT TIRE BLEW OUT, CAUSING VEHICLE TO RAM THE GUARD RAIL AND THE REAR TIRE TO BLOW OUT, PUSHING THE CAR UP AN EMBANKMENT. SHE WAS TAKEN TO MILITARY HOSPITAL FOR TREATMENT.*AK
Crash
1 injured
Incident date: May 20, 2007
CHECK OUT THIS SITE. THIS APPEARS TO BE A COMMON PROBLEM WITH I30 HTTP://WWW.CARSURVEY.ORG/VIEWCOMMENTS_REVIEW_71712.HTML AIRBAG WARNING LIGHT FLASHES. THIS WOULD INDICATE THAT THE AIRBAG IS MALFUNCTIONING OR THE SYSTEM LIGHT, BUT IN EITHER CASE WE KNOW NOT WHICH. THIS APPEARS TO BE AN ONGOING SITUATION WHICH INFINITI WILL NOT ADDRESS. PLEASE INVESTIGATE. *AK
Incident date: Dec 22, 2006
TL*THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT THE VEHICLE IS EXPERIENCING THE SAME FAILURE AS NOTED IN NHTSA CAMPAIGN # 03V455000 (ENGINE AND ENGINE COOLING). WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE'S ENGINE SHUTS OFF INTERMITTENTLY AND WITHOUT WARNING. THE SERVICE ENGINE LIGHT ILLUMINATES AND THE VEHICLE ALSO HAS DIFFICULTY STARTING. THE DEALER STATED THAT THE CRANK... Read more
Incident date: Apr 5, 2007
I HAVE A 2005 INFINITI QX56. ON APRIL 5, 2007 I GOT ON THE RAMP TO THE HIGHWAY AND AT THE ENTRANCE OF HIGHWAY SUDDENLY THE CAR'S DRIVER SIZE FRONT SUSPENSION BROKE. THIS SUDDEN MECHANICAL DEFECT CAUSED THE CAR SPUN OUT OF CONTROL AT 6:30 PM IN AFTERNOON TRAFFIC THAN IT WAS REAR-ENDED BY THE CAR BEHIND WHICH CAUSED 4 CAR COLLISION.*AK
Crash
2 injured
Incident date: Apr 17, 2007
WHILE CHECKING THE OIL IN THE 1999 Q45 INFINITI THE HOOD SUDDENLY FELL AND SLAMMED CLOSED. THIS HAPPENED IN JANUARY 2007 ,AND AGAIN MARCH 2007. ALL THREE TIMES I HAD TURNED AWAY MOMENTARILY AND WAS NOT INJURED. SINCE THE EXPERIENCE IN APRIL I NOW CARRY A PROP STICK AS A PRECAUTION. THE PROBLEM APPEARED INTERMITTENT AND DEPEND ON THE AMBIENT TEMPERATURE. THE COOLER IT WAS THE MORE LIKELY IT WO... Read more
Incident date: May 1, 2007
I HEARD A LOUD KNOCKING SOUND IN THE FRONT END OF THE CAR AND NOTICED THE CAR HANDLING ERRATICALLY. I PULLED INTO A LOCAL STS TIRE AND SERVICE CENTER. THE TECHNICIANS INDICATED THE FRONT RIGHT AXLE FAILED AND SUBSEQUENTLY DAMAGED THE WHEEL BEARING AND HUB. THE DAMAGED PARTS WERE LEFT WITH THE SHOP. *AK
Incident date: Apr 3, 2007
I EXPERIENCED 'SUDDEN' OR 'UNINTENDED' ACCELERATION WITH MY 2004 INFINITI G35 COUPE TWICE IN THE LAST 3 MONTHS. I SPECIFICALLY WAS NOT PRESSING ON THE ACCELERATOR IN EITHER INSTANCE THOUGH MY WIFE CAN TESTIFY IN THE FIRST INSTANCE THAT I WAS NOT. I WAS ALONE DURING THE SECOND OCCURRENCE SO THERE ARE NO WITNESSES. THE FIRST TIME MY WIFE AND I WERE SITTING AT AN INTERSECTION WAITING FOR THE LEFT TU... Read more
Incident date: Mar 4, 2007
TL*THE CONTACT OWNS A 2004 INFINITI G35 COUPE. THE CONTACT STATED THAT ALL OF THE VEHICLE'S AIR BAGS DEPLOYED WHILE IT WAS PARKED AT THE DEALER. BOTH THE DEALER AND THE MANUFACTURER COULD NOT DETERMINE THE CAUSE OF FAILURE. THE DEALER STATED THAT THE ONLY WAY FOR THE FAILURE TO HAVE OCCURRED WAS IF THE AIR BAG SENSOR WAS TRIGGERED DURING AN ACCIDENT. INFINITI SENT A SPECIALIST TO INSPECT THE V... Read more
Incident date: Apr 3, 2007
I EXPERIENCED 'SUDDEN' OR 'UNINTENDED' ACCELERATION WITH MY 2004 INFINITI G35 COUPE TWICE IN THE LAST 3 MONTHS. THE FIRST TIME, IN FEBRUARY OR EARLY MARCH, MY WIFE AND I WERE AT AN INTERSECTION WAITING FOR THE LEFT TURN LIGHT. THE CAR WAS STOPPED. ALL OF A SUDDEN THE CAR'S MOTOR BEGAN TO REV UP. I PRESSED FIRMLY ON THE BRAKE SO THE CAR WOULDN'T MOVE AND SHIFTED INTO NEUTRAL (IT'S AN AUTOMATIC). TH... Read more
Crash
INFINITI
G35
(2003) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
May 2, 2007
Incident date: Dec 20, 2003
MY 2003 INFINITI G35 HAS AN UNSAFE BRAKE SYSTEM. SINCE IT WAS NEW AND BEFORE 24,000 MILES, I HAVE HAD THE BRAKE PADS AND ROTORS REPLACED 3 TIMES. THEY WEAR OUT SO FAST THAT IT IS DIFFICULT TO KNOW WHEN THEY ARE UNSAFE. THEY ALWAYS HAVE SQUEAKED LOUDLY, EVEN WHEN NEW SO THAT IS NOT AN INDICATOR. INFINITI STOPPED PUTTING THIS BRAKE SYSTEM IN THE G35 6 MONTHS AFTER MANUFACTURING STARTED AND THEY GAV... Read more
Incident date: Apr 30, 2007
WE HAVE HAD ON GOING BRAKE PROBLEMS WITH THIS VEHICLE. IT STARTED IMMEDIATELY. GRINDING NOISE IN REAR BRAKES. WE HAD TO REPLACE AFTER JUST ONE MONTH. SINCE THEN WE HAVE REPLACED THE FRONT BRAKES AND ROTORS TWICE AND REAR BRAKES ONE OTHER TIME. THIS IS RIDICULOUS WHEN YOU CONSIDER THIS CAR IS ONLY BARELY THREE YEARS OLD AND HAS JUST 29,000 MILES ON IT. *TR
Incident date: Apr 30, 2007
WE HAVE HAD ON GOING BRAKE PROBLEMS WITH THIS VEHICLE. IT STARTED IMMEDIATELY. GRINDING NOISE IN REAR BRAKES. WE HAD TO REPLACE AFTER JUST ONE MONTH. SINCE THEN WE HAVE REPLACED THE FRONT BRAKES AND ROTORS TWICE AND REAR BRAKES ONE OTHER TIME. THIS IS RIDICULOUS WHEN YOU CONSIDER THIS CAR IS ONLY BARELY THREE YEARS OLD AND HAS JUST 29,000 MILES ON IT. *TR
Incident date: Mar 17, 2005
ENGINE STARTED TO SMOKE AT START UP'S ON MY 2004 G35. HAD VEHICLE FOR ABOUT A YEAR. TOOK VEHICLE TO INFINITI DEALER TO HAVE PROBLEM CORRECTED. INFINITE WOULD NOT REPAIR STATING THAT THERE WAS ENGINE SLUG BUILD UP. TOOK VEHICLE TO AN INDEPENDENT MECHANIC TO HAVE SECOND OPINION. MECHANIC FOUND NO SLUG BUILD-UP UNDER OIL CAP NOR IN CRANKCASE. I CONTACTED INFINITI CONSUMER AFFAIRS TO STRESS MY COMP... Read more
Incident date: Mar 2, 2007
TL*THE CONTACT OWNS A 2001 INFINITI I30. AFTER HAVING THE VEHICLE SERVICED FOR A TUNE-UP, THE ENGINE BEGAN TO STALL. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE THROTTLE BODY AND IT NEEDED TO BE REPLACED. ON MARCH 02, 2007, THE THROTTLE BODY WAS REPLACED AND THE FAILURE CONTINUED TO OCCUR, IT ALSO CAUSED HIS COMPUTER TO BECOME INOPERABLE. THE DEALER STATED THAT THEY ARE UNABLE TO ASS... Read more
Incident date: Mar 2, 2007
TL*THE CONTACT OWNS A 2001 INFINITI I30. AFTER HAVING THE VEHICLE SERVICED FOR A TUNE-UP, THE ENGINE BEGAN TO STALL. THE DEALER STATED THAT THE FAILURE WAS CAUSED BY THE THROTTLE BODY AND IT NEEDED TO BE REPLACED. ON MARCH 02, 2007, THE THROTTLE BODY WAS REPLACED AND THE FAILURE CONTINUED TO OCCUR, IT ALSO CAUSED HIS COMPUTER TO BECOME INOPERABLE. THE DEALER STATED THAT THEY ARE UNABLE TO ASS... Read more
Incident date: Jan 1, 1901
CUSTOMER STATES THAT THE DASH PANEL THAT CONTROLS THE STEREO , CD, HEATER, AC ECT DOES NOT FUNCTION PROPERLY**CC *JB
Incident date: Mar 16, 2007
TL*THE CONTACT OWNS A 2007 INFINITI M35. WHILE DRIVING 35 MPH THROUGH A SNOW STORM THE REAR DEFROSTER FAILED TO OPERATE PROPERLY. THE CONTACT HAD TO KEEP PULLING OFF THE ROAD TO CLEAR THE REAR WINDOW. THE VEHICLE WAS TAKEN TO A DEALER , WHO STATED THAT THE DEFROSTER WAS WORKING PROPERLY. THE CURRENT MILEAGE WAS 4,200, AND FAILURE MILEAGE WAS 3,800. *AK
Incident date: Mar 1, 2007
ROUTINE SERVICE OF THE 2006 INFINITI G35X SEDAN AT 18,000 MILES REQUIRED NEW FRONT BRAKE PADS AND ROTORS AT A COST OF ALMOST $600. WHEN I QUESTIONED THE REPLACEMENT OF THE BRAKES, ESPECIALLY THE ROTORS, AT THIS EARLY STAGE I WAS TOLD BY THE DEALER THIS WAS NORMAL FOR THIS MODEL AT ABOUT 20,000 MILES. MY RESEARCH SHOWED THAT THIS WAS A HISTORICAL PROBLEM WITH THIS MODEL, THE COMPANY EVEN EXTENDED... Read more
Incident date: Mar 1, 2007
ROUTINE SERVICE OF THE 2006 INFINITI G35X SEDAN AT 18,000 MILES REQUIRED NEW FRONT BRAKE PADS AND ROTORS AT A COST OF ALMOST $600. WHEN I QUESTIONED THE REPLACEMENT OF THE BRAKES, ESPECIALLY THE ROTORS, AT THIS EARLY STAGE I WAS TOLD BY THE DEALER THIS WAS NORMAL FOR THIS MODEL AT ABOUT 20,000 MILES. MY RESEARCH SHOWED THAT THIS WAS A HISTORICAL PROBLEM WITH THIS MODEL, THE COMPANY EVEN EXTENDED... Read more
Incident date: Apr 5, 2007
I WAS TOLD THAT I NEEDED A NEW AIR BAG AND A NEW MODULE FOR THE BRAKE LAMP LOCATED IN THE BACK WINDOW. THERE WAS NO REASON PROVIDED AS TO WHY THESE ITEMS BROKE. I THINK THESE WERE SAFETY DEFECTS.*AK
Incident date: Apr 5, 2007
I WAS TOLD THAT I NEEDED A NEW AIR BAG AND A NEW MODULE FOR THE BRAKE LAMP LOCATED IN THE BACK WINDOW. THERE WAS NO REASON PROVIDED AS TO WHY THESE ITEMS BROKE. I THINK THESE WERE SAFETY DEFECTS.*AK
Incident date: Mar 5, 2007
DASH PANEL THAT CONTROLED THE STEREO, CD, HEATER, AC, ETC DOES NOT FUNCTION PROPERLY. THE A/C DOES NOT SHUT OFF, WHEREAS ALL THE OTHER DEVICES DO NOT TURN ON. *AK
Incident date: Mar 27, 2007
MY LEASED INFINITI FX 35 HAS A DESIGN FLAW ADMITTED BY MY SERVICE MANAGER THAT THE CONDENSER DOES NOT DRAIN , THEREBY CREATING BACTERIA THAT CREATES AN ODOR. THE DEALER HAS TOLD ME THERE WAS NOTHING THAT COULD EXCEPT TO SPRAY AIR FRESHENER IN THE SYSTEM. I DECIDED TO GET THE AIR TESTED BY AN AIR QUALITY COMPANY AND MY CAR TESTED POSITIVE FOR BACTERIAL DISEASE MOLDS THAT WERE UNHEALTHY. I HAVE ... Read more
Incident date: Mar 3, 2007
COMPLAINED OF DRIVER'S EYE STRAIN CAUSED BY LED BRAKE LAMP SYSTEMS. IT APPEARS AS THOUGH LED BRAKE LAMPS ARE BECOMING INCREASINGLY COMMON EQUIPMENT ON VEHICLES, SUCH AS NISSAN'S MURANO/INFINITI FX45 , AND SOME CADILLAC MODELS. WHILE FOLLOWING THESE VEHICLES AT NIGHT THE BRAKES LIGHTS CAUSED ME EXCESSIVE EYE STRAIN FROM AN APPARENT LIGHT TRAIL"THAT SHOWS UP IN MY FIELD OF VISION WHEN MY EYES... Read more
Incident date: Mar 29, 2007
CAR FIRE.. MY CAR CAUGHT FIRE WHILE IN MY OFFICE PARKING LOT. I NOTICED A BUZZING NOISE IN MY DOOR PANEL WHEN I ROLLED MY WINDOW UP. THIS MAY BE COINCIDENTAL , 15 MINUTES LATER WHILE INSIDE MY OFFICE I NOTICE MY CAR IN FLAMES. THE CAR IS A TOTAL LOSS. I HAD NEVER RECEIVED ANY RECALLS FOR MY CAR SO SOMETHING IS TERRIBLY WRONG. I WAS NOT INJURED THANK GOD. THE FIRE DEP. SAID THIS WAS THE 2ND INFINIT... Read more
Fire
Incident date: Mar 29, 2007
CAR FIRE.. MY CAR CAUGHT FIRE WHILE IN MY OFFICE PARKING LOT. I NOTICED A BUZZING NOISE IN MY DOOR PANEL WHEN I ROLLED MY WINDOW UP. THIS MAY BE COINCIDENTAL , 15 MINUTES LATER WHILE INSIDE MY OFFICE I NOTICE MY CAR IN FLAMES. THE CAR IS A TOTAL LOSS. I HAD NEVER RECEIVED ANY RECALLS FOR MY CAR SO SOMETHING IS TERRIBLY WRONG. I WAS NOT INJURED THANK GOD. THE FIRE DEP. SAID THIS WAS THE 2ND INFINIT... Read more
Fire
Incident date: Sep 1, 2005
TL*THE CONTACT OWNS A 2005 INFINITI QX56. THE STEERING WHEEL BEGAN TO SHAKE WHEN DEPRESSING THE BRAKES. THE FAILURE OCCURRED WHILE DRIVING AT 40 MPH WITH FAVORABLE ROAD CONDITIONS AND NO VISIBLE ROAD HAZARDS. THE DEALER DIAGNOSED THE CAUSE AS A MANUFACTURER'S DEFECT ON THE ROTORS AND BRAKE PADS , AND REPLACED THEM. APPROXIMATELY 14 MONTHS AND 19000 MILES LATER THE VEHICLE HADE THE SAME FAILU... Read more
Incident date: Sep 1, 2005
TL*THE CONTACT OWNS A 2005 INFINITI QX56. THE STEERING WHEEL BEGAN TO SHAKE WHEN DEPRESSING THE BRAKES. THE FAILURE OCCURRED WHILE DRIVING AT 40 MPH WITH FAVORABLE ROAD CONDITIONS AND NO VISIBLE ROAD HAZARDS. THE DEALER DIAGNOSED THE CAUSE AS A MANUFACTURER'S DEFECT ON THE ROTORS AND BRAKE PADS , AND REPLACED THEM. APPROXIMATELY 14 MONTHS AND 19000 MILES LATER THE VEHICLE HADE THE SAME FAILU... Read more
Incident date: Jan 20, 2007
CLICKING NOISE IS COMING FROM THE LEFT AND/OR RIGHT REAR AXLE WHEN ACCELERATING FROM A STOP. CLICKING NOISE FROM REAR AXLES. I TOOK IT TO AN AUTHORIZED INFINITI DEALER AND THEY STATED THEY REPLACED THE BOLTS AND NUTS IN THE REAR LEFT AXLE. THE CLICKING NOISE STILL EXIST! IT IS COMING FROM THE LEFT AND MIDDLE REAR AXLE. *AK
Incident date: Jan 1, 2007
TL*- THE CONTACT HAS A COMPLAINT ON A 2003 INFINITY FX45. THE CONTACT STATED THAT THE TURN SIGNAL SYSTEM ON THE VEHICLE COULD CAUSE AN ACCIDENT SINCE THE BAR ALSO HAS THE HIGH BEAM/ON AND OFF HEAD LIGHT SWITCH AT THE END OF THE TURN SIGNAL BAR. THE CONTACT STATED THAT WHEN DRIVING AND MAKING A LEFT TURN OR RIGHT TURN IT IS VERY EASY TO TURN ON THE HEAD LIGHTS OFF, WHICH COULD CAUSE AN ACCIDENT... Read more
Incident date: Jan 1, 2007
TL*- THE CONTACT HAS A COMPLAINT ON A 2003 INFINITY FX45. THE CONTACT STATED THAT THE TURN SIGNAL SYSTEM ON THE VEHICLE COULD CAUSE AN ACCIDENT SINCE THE BAR ALSO HAS THE HIGH BEAM/ON AND OFF HEAD LIGHT SWITCH AT THE END OF THE TURN SIGNAL BAR. THE CONTACT STATED THAT WHEN DRIVING AND MAKING A LEFT TURN OR RIGHT TURN IT IS VERY EASY TO TURN ON THE HEAD LIGHTS OFF, WHICH COULD CAUSE AN ACCIDENT... Read more
Incident date: Jun 27, 2002
TL*- THE CONTACT OWNS A 2000 INFINITI I30. THE SERVICE ENGINE LIGHT REMAINED ILLUMINATED. THE DEALERSHIP INFORMED THE CONTACT A SENSOR OR A COIL NEEDED TO BE REPLACED. THE DEALERSHIP MADE THE REPAIRS. THERE WAS ANOTHER OCCURRENCE APPROXIMATELY 3 YEARS LATER. THE DEALERSHIP REPLACED THE COIL PACK. THREE MONTHS LATER THE VEHICLE BEGAN TO ROUGH IDLE. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NOR... Read more
Incident date: Jun 27, 2002
TL*- THE CONTACT OWNS A 2000 INFINITI I30. THE SERVICE ENGINE LIGHT REMAINED ILLUMINATED. THE DEALERSHIP INFORMED THE CONTACT A SENSOR OR A COIL NEEDED TO BE REPLACED. THE DEALERSHIP MADE THE REPAIRS. THERE WAS ANOTHER OCCURRENCE APPROXIMATELY 3 YEARS LATER. THE DEALERSHIP REPLACED THE COIL PACK. THREE MONTHS LATER THE VEHICLE BEGAN TO ROUGH IDLE. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NOR... Read more
Incident date: Jun 27, 2002
TL*- THE CONTACT OWNS A 2000 INFINITI I30. THE SERVICE ENGINE LIGHT REMAINED ILLUMINATED. THE DEALERSHIP INFORMED THE CONTACT A SENSOR OR A COIL NEEDED TO BE REPLACED. THE DEALERSHIP MADE THE REPAIRS. THERE WAS ANOTHER OCCURRENCE APPROXIMATELY 3 YEARS LATER. THE DEALERSHIP REPLACED THE COIL PACK. THREE MONTHS LATER THE VEHICLE BEGAN TO ROUGH IDLE. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NOR... Read more
Incident date: Jun 27, 2002
TL*- THE CONTACT OWNS A 2000 INFINITI I30. THE SERVICE ENGINE LIGHT REMAINED ILLUMINATED. THE DEALERSHIP INFORMED THE CONTACT A SENSOR OR A COIL NEEDED TO BE REPLACED. THE DEALERSHIP MADE THE REPAIRS. THERE WAS ANOTHER OCCURRENCE APPROXIMATELY 3 YEARS LATER. THE DEALERSHIP REPLACED THE COIL PACK. THREE MONTHS LATER THE VEHICLE BEGAN TO ROUGH IDLE. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NOR... Read more
Incident date: Jun 27, 2002
TL*- THE CONTACT OWNS A 2000 INFINITI I30. THE SERVICE ENGINE LIGHT REMAINED ILLUMINATED. THE DEALERSHIP INFORMED THE CONTACT A SENSOR OR A COIL NEEDED TO BE REPLACED. THE DEALERSHIP MADE THE REPAIRS. THERE WAS ANOTHER OCCURRENCE APPROXIMATELY 3 YEARS LATER. THE DEALERSHIP REPLACED THE COIL PACK. THREE MONTHS LATER THE VEHICLE BEGAN TO ROUGH IDLE. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NOR... Read more
Incident date: Jun 27, 2002
TL*- THE CONTACT OWNS A 2000 INFINITI I30. THE SERVICE ENGINE LIGHT REMAINED ILLUMINATED. THE DEALERSHIP INFORMED THE CONTACT A SENSOR OR A COIL NEEDED TO BE REPLACED. THE DEALERSHIP MADE THE REPAIRS. THERE WAS ANOTHER OCCURRENCE APPROXIMATELY 3 YEARS LATER. THE DEALERSHIP REPLACED THE COIL PACK. THREE MONTHS LATER THE VEHICLE BEGAN TO ROUGH IDLE. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NOR... Read more
Incident date: Jun 27, 2002
TL*- THE CONTACT OWNS A 2000 INFINITI I30. THE SERVICE ENGINE LIGHT REMAINED ILLUMINATED. THE DEALERSHIP INFORMED THE CONTACT A SENSOR OR A COIL NEEDED TO BE REPLACED. THE DEALERSHIP MADE THE REPAIRS. THERE WAS ANOTHER OCCURRENCE APPROXIMATELY 3 YEARS LATER. THE DEALERSHIP REPLACED THE COIL PACK. THREE MONTHS LATER THE VEHICLE BEGAN TO ROUGH IDLE. THE DEALERSHIP INFORMED THE CONTACT THIS WAS A NOR... Read more
Incident date: Mar 20, 2007
RE: INFINITI SERVICE BULLETIN DATED SEPTEMBER 06, 2001-THUR. CLASSIFICATION EC01-024/REF: ITB-052 PURCHASED MY INFINITI 130-2000, ON DEC.04TH, 1999-MON., NEW FIRST COMPLAINT TO DEALER ON: JUNE 27TH, 2002-THUR., OBD-DIAGNOSIS, EXCESSIVE HIGH-VOLTAGE, [DIAGNOSED BY INFINITI DEALER!] MY DEFECTIVE-IGNITION-SIX-COIL-PACK, [ETC], WAS REPLACED ON 02/09/06! HOWEVER, I... Read more
Incident date: Mar 1, 2006
THE SEATS ARE TOO UNCOMFORTABLE CAUSING PAIN ON THE RIGHT LEG. I BELIEVE THE ROOT CAUSE IS THAT THE CONTROLS ARE ON THE RIGHT SIDE OF THE SEAT PUTTING EXTRA PRESSURE ON DRIVER'S LEG.
1 injured
Incident date: Mar 16, 2007
INFINITI M45 - 2007. WHEN THE DOORS ARE LOCKED, YOU CANNOT OPEN THE DOORS WITH THE HANDLE, UNLESS YOU PHYSICALLY UNLOCK THE DOORS FIRST. I BELIEVE IN AN EMERGENCY, AN OCCUPANT IN THE CAR COULD PANIC AND NOT GET OUT. THEY WOULD BELIEVE THEY ARE TRAPPED IN THE CAR. THE CAR DOES NOT AUTOMATICALLY LOCK WHEN YOU PUT IT INTO GEAR OR START THE CAR, LIKE MOST OTHER MAKES. THIS POTENTIALLY COULD LEAD TO ... Read more
Incident date: Jun 9, 2006
TL* - THE CONTACT CALLED REGARDING THE 2003 FX45 INFINITE. THE CONTACT STATED THAT WHEN HE DROVE OVER 60 MPH HE HAD TO KEEP PUMPING THE BRAKES IN ORDER FOR THEM TO FUNCTION. THE FAILURE MILEAGE WAS 42,000 MILES. THE CONTACT STATED THAT THE ROTORS AND BRAKE PADS HAD BEEN REPLACED TWICE. *AK
Incident date: Jun 9, 2006
TL* - THE CONTACT CALLED REGARDING THE 2003 FX45 INFINITE. THE CONTACT STATED THAT WHEN HE DROVE OVER 60 MPH HE HAD TO KEEP PUMPING THE BRAKES IN ORDER FOR THEM TO FUNCTION. THE FAILURE MILEAGE WAS 42,000 MILES. THE CONTACT STATED THAT THE ROTORS AND BRAKE PADS HAD BEEN REPLACED TWICE. *AK
Incident date: Nov 5, 2006
TL* - THE CONTACT HAS A 2005 NISSAN INFINITI FS35. THE CONTACT STATED THAT THERE WAS CONDENSATION INSIDE THE GLASS OF THE WINDSHIELD THAT COULD NOT SEE THROUGH. THE CONTACT STATED THAT WAS IN BETWEEN THE WINDSHIELD. THE CONTACT STATED THAT WHEN THERE WAS A TEMPERATURE VARIANCE ONE COULD NOT SEE INSIDE OR OUTSIDE THE VEHICLE. THE CONTACT STATED THAT IT COULD BE EITHER HOT OR COLD WHEN THIS ... Read more
Incident date: Jan 1, 1901
2006 INFINITI M35 WITH BRAKE PROBLEMS**CC THE CONSUMER STATED WHILE DRIVING ON A FLAT RUN WAY, WHEN THE BRAKES WERE APPLIED, THE VEHICLE PULLED TO THE LEFT. *JB