Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,875 complaints for INFINITI
Incident date: Feb 27, 2007
I HAVE A 1997 INFINITI I30 THAT WAS PURCHASED OCT 2006 WITH APPRX 94,000 NOW HAS 105,000. CAR HAS BEEN A LEMON FROM MONTH 2 ON, I HAVE SPENT OVER $2000 IN REPAIRS. I HAVE EVEN TAKEN THE VEHICLE TO THE LOCAL INFINITI DEALERSHIP AND THEM NOR ANYONE ELSE CAN FIGURE OUT WHAT IS WRONG WITH THE VEHICLE. I HAVE REPLACED 2 STARTERS, ALTERNATOR, IGNITION SWITCH, 2 IGNITION COILS, CAM SHAFT ANGLE SENSOR,... Read more
Incident date: Feb 27, 2007
I HAVE A 1997 INFINITI I30 THAT WAS PURCHASED OCT 2006 WITH APPRX 94,000 NOW HAS 105,000. CAR HAS BEEN A LEMON FROM MONTH 2 ON, I HAVE SPENT OVER $2000 IN REPAIRS. I HAVE EVEN TAKEN THE VEHICLE TO THE LOCAL INFINITI DEALERSHIP AND THEM NOR ANYONE ELSE CAN FIGURE OUT WHAT IS WRONG WITH THE VEHICLE. I HAVE REPLACED 2 STARTERS, ALTERNATOR, IGNITION SWITCH, 2 IGNITION COILS, CAM SHAFT ANGLE SENSOR,... Read more
Incident date: Jun 1, 2005
RECALL WAS NEVER PROPERLY TAKEN CARE OF. *TR
Incident date: Jul 29, 2008
TL*THE CONTACT OWNS A 1997 INFINITI Q45. WHILE DRIVING 55 MPH, THE CONTACT NOTICED THAT BOTH THE BRAKE LIGHT AND BATTERY WARNING LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO A CHEVROLET DEALER AND THEY STATED THAT THE ALTERNATOR FAILED. THE CONTACT DID NOT NOTICE ANY DIFFERENCES PRIOR TO THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 101,000.
Incident date: Oct 24, 2007
TL*THE CONTACT OWNS A 2008 INFINITI G35 SEDAN. THE CONTACT STATED THAT WHEN HE DEPRESSES THE ACCELERATOR PEDAL, THERE IS A BRIEF HESITATION AND THEN THE VEHICLE ACCELERATES RAPIDLY. HE TOOK THE VEHICLE TO THE DEALER FROM WHERE IT WAS PURCHASED AND HAD THEM INSPECT IT; HOWEVER, THEY WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE OCCURS INTERMITTENTLY ONLY AFTER THE VEHICLE COMES T... Read more
Incident date: Oct 24, 2007
TL*THE CONTACT OWNS A 2008 INFINITI G35 SEDAN. THE CONTACT STATED THAT WHEN HE DEPRESSES THE ACCELERATOR PEDAL, THERE IS A BRIEF HESITATION AND THEN THE VEHICLE ACCELERATES RAPIDLY. HE TOOK THE VEHICLE TO THE DEALER FROM WHERE IT WAS PURCHASED AND HAD THEM INSPECT IT; HOWEVER, THEY WERE UNABLE TO IDENTIFY THE CAUSE OF THE FAILURE. THE FAILURE OCCURS INTERMITTENTLY ONLY AFTER THE VEHICLE COMES T... Read more
Incident date: Jul 17, 2008
# 10185644/04/02/07 RE; TSB WARNINGS ARE: UNDER THE ORDINANCE, RULES, ARTICLES, AND/OR REGULATIONS OF OUR GOVERNMENTAL AGENCIES AND MONITORING AND/OR CONTROL' {?}, (LOCAL, STATE, AND/OR FEDERAL), AND NOT: NISSAN-NORTH AMERICA INFINITI! THAT WAS THE UNDERSTANDING I PERCEIVED WHEN RELAYED TO ME ON JULY 17TH, 2008-THUR BY: KIM CORLEW/ EXECUTIVE SPECIALIST! 'TH... Read more
Incident date: Jul 17, 2008
# 10185644/04/02/07 RE; TSB WARNINGS ARE: UNDER THE ORDINANCE, RULES, ARTICLES, AND/OR REGULATIONS OF OUR GOVERNMENTAL AGENCIES AND MONITORING AND/OR CONTROL' {?}, (LOCAL, STATE, AND/OR FEDERAL), AND NOT: NISSAN-NORTH AMERICA INFINITI! THAT WAS THE UNDERSTANDING I PERCEIVED WHEN RELAYED TO ME ON JULY 17TH, 2008-THUR BY: KIM CORLEW/ EXECUTIVE SPECIALIST! 'TH... Read more
Incident date: Jul 1, 2008
NEW VEHICLE DRIVEN ONLY 4K MILES WHEN NOISES STARTED EMANATING FROM THE ENGINE COMPARTMENT ANYTIME RPMS EXCEEDED 4000. DEALER DIAGNOSED PROBLEM AS A BURNED OUT TRANSMISSION REQUIRING REPLACEMENT. HAD THE TRANSMISSION SEIZED UP WHILE DRIVING, IT COULD HAVE LED TO A VERY DANGEROUS SITUATION. *TR
Incident date: Jul 1, 2008
NEW VEHICLE DRIVEN ONLY 4K MILES WHEN NOISES STARTED EMANATING FROM THE ENGINE COMPARTMENT ANYTIME RPMS EXCEEDED 4000. DEALER DIAGNOSED PROBLEM AS A BURNED OUT TRANSMISSION REQUIRING REPLACEMENT. HAD THE TRANSMISSION SEIZED UP WHILE DRIVING, IT COULD HAVE LED TO A VERY DANGEROUS SITUATION. *TR
Incident date: Jul 1, 2008
TL*THE CONTACT OWNS A 2007 INFINITI G35 SEDAN. THE VEHICLE HAS GOODYEAR EAGLE RS-A TIRES, SIZE P225/55R17 TIRES. WHILE DRIVING 55 MPH, THE VEHICLE SUDDENLY SHUDDERED AND THE CONTACT HEARD A STRANGE NOISE. SHE PULLED OVER TO THE SIDE OF THE ROAD AND WAS INFORMED BY ANOTHER DRIVER THAT THE REAR PASSENGER SIDE TIRE DETACHED AND STRUCK ANOTHER VEHICLE ON THE OPPOSITE SIDE OF THE ROAD. THERE WERE N... Read more
Incident date: Oct 6, 2007
THE PROBLEM I?M FACING IS THAT THE SPEEDOMETER GIVES THE WRONG READING IN COMPARE TO OTHER CARS AND TO THE NAVIGATION SYSTEMS (ALWAYS THE SPEED ON THE CAR DISPLAY IS HIGHER THAN OTHER SYSTEMS), THIS CAN BE ACCEPTABLE WITHIN UP TO 7KM/H BUT NOT WHEN IT REACHES 15KM PER HOUR, THE WRONG READING IS NOT A FLAT LINE DIFFERENCE BUT THE ERROR BEHAVIOR IS EXPONENTIAL (INCREASE AS THE SPEED INCREASE)WHICH C... Read more
Incident date: Oct 1, 2000
VEHICLE VIBRATES STARTING AT 50MPH UP TO 80MPH. DEALER REPLACED TIRES TWICE PLUS ALLOY WHEELS REPLACED. INFINITY MECHANIC ADMITS TOTAL VIBRATION BUT MFG. REP STATES AUTO MADE TO RIDE THAT WAY. *TR
Incident date: Oct 1, 2000
VEHICLE VIBRATES STARTING AT 50MPH UP TO 80MPH. DEALER REPLACED TIRES TWICE PLUS ALLOY WHEELS REPLACED. INFINITY MECHANIC ADMITS TOTAL VIBRATION BUT MFG. REP STATES AUTO MADE TO RIDE THAT WAY. *TR
Incident date: Oct 1, 2000
VEHICLE VIBRATES STARTING AT 50MPH UP TO 80MPH. DEALER REPLACED TIRES TWICE PLUS ALLOY WHEELS REPLACED. INFINITY MECHANIC ADMITS TOTAL VIBRATION BUT MFG. REP STATES AUTO MADE TO RIDE THAT WAY. *TR
Incident date: Jun 16, 2008
2004 INFINITI G35 WITH ONLY 47000 REQUIRES 1 1/2 QUARTS OF OIL BETWEEN 3000 MILE OIL CHANGES AND INFINITI STATES THAT THIS IS NORMAL. ALSO RACK AND PINION STEERING HAD TO BE REPLACED. CAR STILL UNDER WARRANTY, BUT INFINITI REFUSES TO CHECK OIL USAGE. *TR
Incident date: Jun 16, 2008
2004 INFINITI G35 WITH ONLY 47000 REQUIRES 1 1/2 QUARTS OF OIL BETWEEN 3000 MILE OIL CHANGES AND INFINITI STATES THAT THIS IS NORMAL. ALSO RACK AND PINION STEERING HAD TO BE REPLACED. CAR STILL UNDER WARRANTY, BUT INFINITI REFUSES TO CHECK OIL USAGE. *TR
Incident date: Jun 30, 2008
TL*THE CONTACT OWNS A 2003 INFINITI G35. WHILE DRIVING AT AN UNKNOWN SPEED,THE CONTACT NOTICED THAT THE ENGINE AND VDC WARNING LIGHTS WERE ILLUMINATED ON THE INSTRUMENT CONTROL PANEL, ACCOMPANIED BY A RATTLING NOISE. THE DEALER STATED THAT HER VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING), EVEN THOUGH SHE WAS EXPERIENCING THE SAME FAILURE. THE CONTACT WO... Read more
Incident date: Jun 26, 2007
APPARENTLY STANDARD PROBLEM WITH 2003 INFINITI G35... BOSE AMPLIFIER DRAWS CONSIDERABLE CURRENT WHEN CAR IS TURNED OFF. IF CAR ISN'T STARTED FOR 2 DAYS, BATTERY IS DEAD. I JUST BECAME AWARE OF THIS PROBLEM TODAY. DEALER -- WHO CLEARLY KNEW THE PROBLEM EXISTED LAST YEAR -- SOLD ME NEW BATTERY, AND NEVER MENTIONED THIS STANDARD PROBLEM. THAT BATTERY, PURCHASED 7/23/07 WAS DEAD THURSDAY 6/26/08 A... Read more
Incident date: Jun 28, 2008
THE CAM SHAFT POSITION SENSOR WENT OUT ON MY INFINITY G35 CAUSING A COMPLETE LOSS OF POWER AND ALMOST CAUSED A WRECK. THERE IS A RECALL ON THAT YEAR, BUT WHEN I CONTACTED INFINITY, THEY SAID THAT MY MODEL WAS NOT AFFECTED BY THE RECALL. APPARENTLY THAT MODEL HAS THE DEFECT. THE REFUSED TO REPAIR IT. *TR
Incident date: Aug 2, 2007
MY BOSE RADIO/CD PLAYER IN MY 2001 QX4 INFINTI TRUCK IS DISPLAYING AN ERROR MESSAGE OF ERR2. CD'S ARE STUCK IN THE PLAYER AND IT MAKES A CLICKING SOUND EVERY TIME THE CAR IS TURNED ON. CALLED THE DEALER AND INFINITI WILL NOT TAKE RESPONSIBILITY TO REPLACE.
Incident date: Jun 20, 2008
TL*THE CONTACT OWNS A 2003 INFINITI G35. WHILE DRIVING 65 MPH, THE VEHICLE WOULD NOT ACCELERATE AND THERE WAS A LOSS OF RPM. THE VEHICLE STALLED APPROXIMATELY TWO TIMES, BUT DID NOT LOSE POWER. THE CONTACT PULLED OFF THE ROAD AND TURNED OFF THE VEHICLE. AFTER TWO ATTEMPTS, THE VEHICLE FINALLY RESTARTED. THE DEALER ADVISED THE CONTACT TO BRING THEM THE VEHICLE. THE DEALER FURTHER STATED THAT ... Read more
Incident date: Jun 14, 2003
2003 INFINITI G35- TEMPORARY LOSS OF ENGINE POWER WHILE DRIVING (UP TO 3 SECONDS) FOLLOWED BY "SLIP" AND VRC WARNING LIGHTS COMING ON. POWER THEN USUALLY RESUMES WITH THESE LIGHTS STAYING ON. NEAR ACCIDENT IN ONE EVENT WHILE PASSING TRUCK. MY MECHANIC INDICATES BOTH CAM SENSORS NEED TO BE REPLACED. INDICATES THIS A COMMON PROBLEM WITH CERTAIN NISSAN SENTRAS THAT HAD A RECALL. I CONTACTED I... Read more
Incident date: May 15, 2008
2006 INFINITI G35 COUPE SUFFERING FROM EXCESSIVE OIL CONSUMPTION. CAR WAS PURCHASED USED FROM INFINITI OF OAKLAND IN DECEMBER 2007 WITH 15K MILES. CAR BURNED 2.5 QUARTS BETWEEN 15K AND 20K MILES. IT IS CURRENTLY UNDERGOING AN OIL CONSUMPTION TEST WITH INFINITI PER SERVICE BULLETIN ITB08-002C. *TR
Incident date: May 1, 2008
2002 INFINITI I-35 ENGINE STALLED WHILE DRIVING. CONSUMER STATES THAT THE MECHANIC REPLACED THE BANK 1 AND BANK 2 CAMSHAFT SENSOR AT HIS EXPENSE. CONSUMER HAD RECALL WORK FOR CRANK POSITION SENSOR AND CAMSHAFT POSITION SENSORS DONE PRIOR TO INCIDENT. *KB THE DRIVER SIDE SEAT WOULD NOT MOVE FORWARD OR BACKWARD. THE DEALER STATED THE POWER SEAT MOTOR FAILED. *JB
Incident date: May 1, 2008
2002 INFINITI I-35 ENGINE STALLED WHILE DRIVING. CONSUMER STATES THAT THE MECHANIC REPLACED THE BANK 1 AND BANK 2 CAMSHAFT SENSOR AT HIS EXPENSE. CONSUMER HAD RECALL WORK FOR CRANK POSITION SENSOR AND CAMSHAFT POSITION SENSORS DONE PRIOR TO INCIDENT. *KB THE DRIVER SIDE SEAT WOULD NOT MOVE FORWARD OR BACKWARD. THE DEALER STATED THE POWER SEAT MOTOR FAILED. *JB
Incident date: May 31, 2008
TOOK CAR TO INFINITI OF SANTA MONICA, CA FOR ROUTINE 30,000 MILE SERVICE. THEY RETURNED CAR TO ME WITH A TICKING/ KNOCKING NOISE COMING FROM ENGINE. THEY TOLD ME IT WAS FROM THE FUEL INJECTOR CLEANER THEY ADDED TO MY CAR. TOOK CAR BACK TO THEM 3 TIMES IN ONE DAY AND FINALLY REFUSED TO LEAVE UNTIL THEY REPAIRED IT. THEY SAY I NEED A NEW ENGINE DUE TO A MANUFACTURE DEFECT. I NEVER HEARD THE KN... Read more
Incident date: Dec 13, 2007
CAR'S VEHICLE DYNAMIC CONTROL SYSTEM TOOK OVER THE CAR ON TWO OCCASIONS CAUSING IT TO BOTH VEER TO THE RIGHT AND SPEED UP AT THE SAME TIME RESULTING IN SERIOUS ACCIDENTS-ONCE ON A PERFECTLY CLEAR DAY AND THE OTHER ON A SLIGHTLY SNOWY DAY. *TR
Crash
Incident date: Jan 1, 1901
2007 INFINITI G35 WITH SEVERE PROBLEMS WITH STEERING AND ACCELERATION. CONSUMER STATES THAT THE VEHICLE WAS IN TWO ACCIDENTS AND IT WOULD PULL RIGHT AND ACCELERATE WITH WHILE DOING SO. *KB THE CONSUMER STATED IN BOTH INCIDENTS, THE VEHICLE DYNAMIC CONTROL SYSTEM TOOK OVER AND PULLED THE VEHICLE TO THE RIGHT WHILE AT THE SAME TIME CAUSING IT TO ACCELERATE. *JB
Crash
Incident date: Apr 21, 2008
RAN HOT, HAD TOWED, NEEDS LONG BLOCK, MANUF HAD REPLACED SHORT BLOCK 20,000 MILES AGO. MANUF SAID THEY WOULD COVER AND TOLD DEALERSHIP TO ORDER LONG BLOCK. MANUF CALLS BACK A WEEK LATER AND SAID THEY WOULD NOT COVER. *TR
Incident date: May 28, 2008
MANUFACTURER REFUSES TO CORRECT UNDER WARRANT ALIGNMENT PROBLEM CAUSING PREMATURE WEAR OF TIRES 10-15K MILES FLYWHEEL DRIVETRAIN NOISE...MANUFACTURERS REFUSES TO CORRECT UNDER WARRANTY. *TR
Incident date: May 28, 2008
MANUFACTURER REFUSES TO CORRECT UNDER WARRANT ALIGNMENT PROBLEM CAUSING PREMATURE WEAR OF TIRES 10-15K MILES FLYWHEEL DRIVETRAIN NOISE...MANUFACTURERS REFUSES TO CORRECT UNDER WARRANTY. *TR
Incident date: May 25, 2008
THE AUTOMOBILE TRAMLINES CONSISTENTLY AND, UNDER SOME CONDITIONS, THE STEERING WHEEL IS ALMOST IMPOSSIBLE TO CONTROL. *TR
Incident date: Mar 13, 2008
MY 2006 INFINITI M45 WAS MAKING NOISE IN THE REAR RIGHT WHEEL AND I BROUGHT IT TO THE DEALER AND THEY SAID THAT IT NEEDED LUBRICANT AND THAT FIXED IT BUT WHEN I DROVE OUT IT WAS STILL MAKING A CLICKING SOUND AND THEY INFORMED THAT IT IS NORMAL FOR THE CAR TO DO THAT WHICH IS UN HEARD OFF AND THEY DID NOT WANT TO DO ANYTHING. *TR
Incident date: Mar 13, 2008
MY 2006 INFINITI M45 WAS MAKING NOISE IN THE REAR RIGHT WHEEL AND I BROUGHT IT TO THE DEALER AND THEY SAID THAT IT NEEDED LUBRICANT AND THAT FIXED IT BUT WHEN I DROVE OUT IT WAS STILL MAKING A CLICKING SOUND AND THEY INFORMED THAT IT IS NORMAL FOR THE CAR TO DO THAT WHICH IS UN HEARD OFF AND THEY DID NOT WANT TO DO ANYTHING. *TR
Incident date: May 2, 2008
TRIED TO USE TIRE JACK ON 2006 INFINITI G35 IN MY DRIVEWAY. DRIVEWAY IS CONCRETE AND LEVEL. WHEN FRONT PASSENGER TIRE WAS APPROX 1' OFF GROUND THE TIRE JACK FAILED. IT BUCKLED AND CAR CAME OFF IT. JACK NEVER USED BEFORE. MAJOR SAFETY ISSUE. LUCKILY NO ONE HURT. *TR
Incident date: Mar 6, 2005
IN A LITTLE OVER YEAR AFTER PURCHASING MY G35 SEDAN I ALSO NOTICED THAT IT BEGAN CONSUMING MORE OIL THAN NORMAL. I ALSO HAD TO ADD ABOUT 1/2 OF OIL AFTER EVERY 1500 MILES OF USAGE. OIL CHANGES WERE DONE EVERY 3000 MILES, I ALSO ADVISED INFINITI OF THE PROBLEM BUT ALSO WAS TOLD THAT THIS OIL CONSUMPTION WAS NORMAL. I ADVISED THE INFINITI REP THAT MY ISUZU NOR MY NISSAN EVER HAD THIS PROBLEM OF CON... Read more
Incident date: Jan 3, 2007
RECENTLY THE AUDIO/AIR CONDITIONING CONTROL UNIT IS INOPERATIVE. THE DISPLAY ON THE AUDIO SOURCE GOES BLANK. SINCE I CAN'T CONTROL MY HEAT/COOL SETTING I FEEL HELPLESS WHEN I WANT TO ADJUST FOR COMFORT. I HAVE BEEN READING A FEW COMPLAINTS ABOUT THE ISSUE AND IT SEEMS LIKE THE HAVE A VOLUNTEER SERVICE RECALL FOR THE CIRCUIT BOARD, BUT IT ONLY COVERS THROUGH APRIL 2002. MY VEHICLE WAS MANUFACTU... Read more
Incident date: Feb 2, 2007
TL*THE CONTACT OWNS A 2007 INFINITY FX45. ONCE ALL OF THE DOORS WERE LOCKED IN THE VEHICLE, THE CONTACT MUST EXIT THE VEHICLE BY UNLOCKING ALL FOUR DOORS OR ROCKING THE SWITCH TO ALLOW ONLY THE DRIVER SIDE DOOR TO UNLOCK. THE LOCKS DO NOT RESPOND BY JUST PULLING THE HANDLE, WHICH IS A SAFETY HAZARD. THE CONTACT FILED COMPLAINT NUMBER 5607969 WITH INFINITY CONSUMER AFFAIRS. THE CURRENT MILEAGE ... Read more
Incident date: Mar 5, 2008
THE HEATING/DEFROST/AC UNIT STOPS WORKING WHILE DRIVING CAUSING WINDOW TO FOG UP DURING COLD WEATHER - BACK SEATS ARE RIPPING, LIKE BRITTLE. BRAKE LIGHT IN BACK WINDOW GOES OFF AND ON, WORKS WHEN IT WANTS TO. *TR
Incident date: Mar 5, 2008
THE HEATING/DEFROST/AC UNIT STOPS WORKING WHILE DRIVING CAUSING WINDOW TO FOG UP DURING COLD WEATHER - BACK SEATS ARE RIPPING, LIKE BRITTLE. BRAKE LIGHT IN BACK WINDOW GOES OFF AND ON, WORKS WHEN IT WANTS TO. *TR
Incident date: Mar 5, 2008
THE HEATING/DEFROST/AC UNIT STOPS WORKING WHILE DRIVING CAUSING WINDOW TO FOG UP DURING COLD WEATHER - BACK SEATS ARE RIPPING, LIKE BRITTLE. BRAKE LIGHT IN BACK WINDOW GOES OFF AND ON, WORKS WHEN IT WANTS TO. *TR
Incident date: Apr 17, 2008
TL*THE CONTACT OWNS A 2003 INFINITI G35. WHILE DRIVING 45 MPH, THE CRANK POSITION SENSOR FAILED. THE CONTACT STATED THAT THE VEHICLE COMPLETELY SHUT DOWN AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPLACED THE CIRCUIT BOARD, BUT NOT THE CAMSHAFT SENSOR. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING). THE PURCHASE DATE WAS UN... Read more
Incident date: Mar 29, 2008
2006 INFINITI M35X LEFT REAR TIRE WENT FLAT. CONSUMER STATES THAT THE TIRE PRESSURE WARNING LIGHT ILLUMINATED BUT INSTEAD OF THE TIRE BEING LOW IT WAS FLAT. VEHICLE WOULD NOT ALLOW HIM TO EXCEED 30 MPH WITH A SPARE TIRE ON. *KB THE CONSUMER STATED THE VEHICLE WAS UNDRIVABLE WITH THE SPARE TIRE AND REQUESTED THAT A FULL SIZE SPARE TIRE WITH A RIM BE INSTALLED. *JB
Incident date: Jun 26, 2007
TL*THE CONTACT OWNS A 2003 INFINITI FX35. THE CONTACT STATED THAT THE VEHICLE HAS APPROXIMATELY 13 CRACKS ACROSS THE DASHBOARD. THERE ARE ALSO APPROXIMATELY 4 CRACKS NEAR THE FRONT PASSENGER SIDE AIR BAG. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT COULD NOT CORRECT THE FAILURES. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 44,000 AND FAILURE MILEAGE WAS 38,000. UPDATED 5/6/08 *CN UPDA... Read more
Incident date: Apr 13, 2008
DEAR NHTSA: I BELIEVE THERE SHOULD BE A RECALL ON THIS TIRE : BRIDGESTONE RE 92 225/50VR17. THESE TIRES ARE ORIGINAL TIRES FROM MY VEHICLE: 2000 INFINITI I30I HERE IS MY COMPLIANT: ABOUT 1 YEAR AGO I DISCOVERED BY ACCIDENT THAT ONE OF MY TIRE HAD A TIRE TREAD SEPARATION. BRIDGESTONE WAS AT THE TIME KIND ENOUGH TO REPLACE THAT TIRE FOR FREE. HOWEVER, NOW I FIND OUT THE OTHER 3 TIRES ARE DOI... Read more
Incident date: Jan 15, 2008
I HAVE AN 06 INFINITI G35 COUPE, AND EVERSINCE I PURCHASED IT ABOUT 3 MONTHS AGO, ENGINE HAS A PINGING/KNOCKING PROBLEM BECAUSE IT IS RUNNING LEAN. THERE IS NO MODIFICATION DONE TO THE ENGINE WHATSOEVER. *TR
Incident date: Jun 1, 2006
EARLY AFTER I PURCHASED MY CAR G35 6MT 2004 INFINITI COUPE I NOTICED A SIGNIFICANT OIL CONSUMPTION OCCURRING BETWEEN OIL CHANGES. I PROCEEDED TO FILE A COMPLAINT WITH THE DEALER AT THE NEXT CHECK UP APPOINTMENT BUT WAS TOLD THERE WERE NO ISSUES. I CONTINUED TO NOTICE THE EXCESSIVE CONSUMPTION OF OIL AND ONCE MORE ASKED THE DEALER TO TAKE A LOOK AT IT. THE SECOND TIME AROUND THE DEALER SAID THAT... Read more
Incident date: Mar 6, 2008
TL*THE CONTACT OWNS A 1999 INFINITI QX4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V435000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP). SHE CALLED THE DEALER TO SCHEDULE AN APPOINTMENT AND DISCOVERED THAT THERE WERE NO DEALERS CLOSER THAN TWO HOURS AWAY. SHE FEELS THAT THIS IS A HAZARD AND DOES NOT FEEL SAFE DRIVING THAT DISTANCE. THERE HAD BEEN ... Read more
Incident date: Mar 31, 2008
ERR2 MESSAGE ON BOSE CD CHANGER. CDS WON'T PLAY. THIS PROBLEM IS COMMON TO THIS MODEL AND IS VERY EXPENSIVE TO REPAIR. IT IS CLEARLY A MANUFACTURING DESIGN DEFECT. *TR