Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Oct 1, 2007
THE ENGINE IS CONSUMING TOO MUCH OIL. *TR
Incident date: Sep 20, 2007
PURCHASED A NEW 2007 INFINITI G35, VEHICLE HAS UNDER 10000 MILES AND HAS HAD ISSUE ON AT LEAST 6 OCCASIONS. THE CLUTCH PEDAL HAS ONLY PARTIALLY DISENGAGED WHILE SHIFTING. SLOWING THE VEHICLE AND PUMPING THE CLUTCH WILL RELEASE IT. THE SMELL OF CLUTCH IS PRESENT FOLLOWING THE EVENT. INFINITI COULD NOT DUPLICATE THE PROBLEM SO NO WORK WAS DONE ON MY CAR. IT STILL HAPPENS. ALSO OCCURED ON THE HIGHWAY... Read more
Incident date: Jan 3, 2008
I HAD THE BRAKES APPLIED ON MY CAR, AND PUT IT IN REVERSE IN ORDER TO CORRECTLY POSITION THE CAR IN A PARKING SPACE. WITH MY FOOT STILL ON THE BRAKES, BECAUSE I WAS ONLY MOVING THE CAR A FEW FEET, THE TACHOMETER TOOK OFF LIKE CRAZY, THE ENGINE REVED UP AND THE CAR STARTING INCHING BACKWARDS EVEN THOUGH I STILL HAD MY FOOT ON THE BRAKES. I ALMOST WAS GOING TO HIT THE PARKED CAR IN BACK OF ME SO I S... Read more
Incident date: Dec 18, 2007
RIGHT REAR TIRE SUDDENLY BEGAN TO LOSE PRESSURE, AS MUCH AS 5 PSI IN ONE MILE OF FREEWAY DRIVING. I KEPT STOPPING TO AIR UP TIRE, CONFIRMING LOW PRESSURE WITH ACCURATE BOURDON TUBE-TYPE GAUGE. AFTER FOUR STOPS TO AIR UP, PROBLEM QUIT. WHEN I REACHED DESTINATION CITY, SET UP SERVICE APPT. WITH LOCAL INFINITI DEALER. AFTER FOUR DAYS OF A LONG WEEKEND, INCLUDING SLOW-SPEED AND FREEWAY DRIVING OF ... Read more
Incident date: Dec 18, 2007
RIGHT REAR TIRE SUDDENLY BEGAN TO LOSE PRESSURE, AS MUCH AS 5 PSI IN ONE MILE OF FREEWAY DRIVING. I KEPT STOPPING TO AIR UP TIRE, CONFIRMING LOW PRESSURE WITH ACCURATE BOURDON TUBE-TYPE GAUGE. AFTER FOUR STOPS TO AIR UP, PROBLEM QUIT. WHEN I REACHED DESTINATION CITY, SET UP SERVICE APPT. WITH LOCAL INFINITI DEALER. AFTER FOUR DAYS OF A LONG WEEKEND, INCLUDING SLOW-SPEED AND FREEWAY DRIVING OF ... Read more
Incident date: Dec 18, 2007
RIGHT REAR TIRE SUDDENLY BEGAN TO LOSE PRESSURE, AS MUCH AS 5 PSI IN ONE MILE OF FREEWAY DRIVING. I KEPT STOPPING TO AIR UP TIRE, CONFIRMING LOW PRESSURE WITH ACCURATE BOURDON TUBE-TYPE GAUGE. AFTER FOUR STOPS TO AIR UP, PROBLEM QUIT. WHEN I REACHED DESTINATION CITY, SET UP SERVICE APPT. WITH LOCAL INFINITI DEALER. AFTER FOUR DAYS OF A LONG WEEKEND, INCLUDING SLOW-SPEED AND FREEWAY DRIVING OF ... Read more
Incident date: Dec 10, 2007
THE 2007 INFINITI G35 SEDAN MANUAL TRANSMISSION'S CLUTCH HAS BEEN KNOWN TO STICK TO THE FLOOR, THUS STRANDING IT'S DRIVER. THIS IS A PROBLEM WITH EITHER THE MASTER OR SLAVE CLUTCH CYLINDER. THIS IS RANDOM AND DOES NOT MATTER HOW THE CAR IS BEING DRIVEN. I FEEL THIS IS A SAFETY ISSUE WHICH SHOULD BE ADDRESSED BY INFINITI. I PERSONALLY KNOW SEVERAL PEOPLE WHO WORK FOR INFINITI, AND THEY HAVE RECOGNI... Read more
Incident date: Oct 1, 2007
USUALLY AFTER THE CAR HAS NOT BEEN DRIVEN FOR A FEW DAYS, I WILL GET IN AND PRESS THE CLUTCH AND IT WILL SINK TO THE GROUND (I.E. THERE IS NO PRESSURE IN THE CLUTCH LINE). AFTER PUMPING IT A FEW TIMES, IT WILL USUALLY REBUILD PRESSURE AND BE DRIVABLE. I HAVE REQUESTED THAT MY DEALERSHIP FIX THE PROBLEM, BUT THEY CLAIM TO BE UNABLE TO DIAGNOSE IT, REGARDLESS OF MY EXPLANATION. THEY HAVE BLED THE... Read more
Incident date: Dec 12, 2007
TL*THE CONTACT OWNS A 1997 INFINITI I30. WHILE DRIVING 65 MPH, THE CONTACT CRASHED INTO THE REAR PASSENGER SIDE OF ANOTHER VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE ROAD CONDITIONS WERE WET AND THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. AS OF DECEMBER 20, 2007, THE DEALER HAD NOT INSPECTED THE VEHICLE. THE DRIVER SUSTAINED BRUISES TO THE RIGHT SIDE OF HER BODY. UPDATED 01/24/... Read more
Crash
1 injured
Incident date: Jan 1, 1901
2007 INFINITI G35 WITHOUT DAYTIME RUNNING LIGHTS. CONSUMER STATES THAT THE CANADIAN VEHICLES HAVE IT. HE WOULD LIKE TO KNOW WHY AMERICAN NEWER CARS DO NOT. *KB
Incident date: Oct 1, 2007
I HAVE EXPERIENCED THE SAME PROBLEMS WITH THE BOSE / CLARION STEREO SYSTEM THAT MANY OTHER PEOPLE HAVE. OUT OF THE BLUE ONE DAY, I RECEIVED SEVERAL CLICKING NOISES WHILE TRYING TO PLAY A CD. AFTER A MINUTE OR TWO OF THE CLICKING SOUND, ERR 2 APPEARED ON THE DISPLAY. I WAS ABLE HOWEVER, TO RETRIEVE MY CD'S BY EJECTING THEM THE NORMAL WAY. *TR
INFINITI
G35
(2004) — SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
Dec 5, 2007
Incident date: Dec 4, 2007
2004 INFINITI G35 BRAKE SERVICE BRAKES-HYDRAULIC. *TR
Incident date: Jun 1, 2007
TL*THE CONTACT OWNS A 1992 INFINITI M30. THE CONTACT PURCHASED THE VEHICLE SIX MONTHS AGO AND IS BEGINNING TO EXPERIENCE THE SAME FAILURES AS MENTIONED IN NHTSA CAMPAIGN ID NUMBER 95I006000 (FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM). THE MANUFACTURER LOOKED UP HIS VIN AND STATED THAT HIS VEHICLE NO LONGER QUALIFIED FOR THE RECALL UNLESS THEY DECIDED TO WITHDRAW THE RECALL BECAUSE IT IS VOLUNT... Read more
INFINITI
I35
(2002) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
Dec 3, 2007
Incident date: Nov 15, 2007
TL*THE CONTACT OWNS A 2002 INFINITI I35. WHEN THE VEHICLE WAS STARTED, THE CONTACT HEARD A LOUD NOISE COMING FROM THE ENGINE COMPARTMENT. THERE WERE NO WARNING INDICATORS PRESENT. HE TURNED OFF THE ENGINE. THE VEHICLE WAS TOWED TO A REPAIR SHOP AND THEY STATED THAT A SCREW WAS LOOSE IN THE INTAKE MANIFOLD. THE REPAIR SHOP STATED THAT A NEW ENGINE WAS NEEDED. THE CURRENT AND FAILURE MILEAGES ... Read more
Incident date: Nov 21, 2007
2006 INFINITI G35 COUPE WAS DRIVEN 10 MILES AND PARKED. DRIVER RETURNED 7 MINUTES LATER TO FIND INTERIOR OF CAR ON FIRE. NYC FIRE DEPARTMENT RESPONDED AND FOUND THE FIRE HAD EXTINGUISHED ITSELF. AIR BAGS WERE DEPLOYED AND INTERIOR OF CAR WAS BURNT. FIREMAN SUGGESTED THAT FIRE MAY HAVE BEEN CAUSED BY A DEFECTIVE SEAT HEATER. *TR
Fire
Incident date: Jul 17, 2006
EXCESSIVE OIL CONSUMPTION. ONE TO ONE AND ONE HALF QUART OF OIL IS USED EVERY 700 TO 900 MILES. SOME INTERVALS ARE SHORTER AT 500 TO 700 MILES PER ONE QUART OF OIL USED AND SOME ARE LONGER, 700 TO 1,000 ONE AND ONE HALF QUART WILL BE NEEDED. OIL LIGHT HAS NEVER COME ON AS I HAVE CHECKED THE OIL EVERY 500 MILES SINCE THE PURCHASE OF THIS VEHICLE. VEHICLE IS CURRENTLY AT 15,800 MILES. *TR
Incident date: Oct 27, 2007
WHEN MY DAUGHTER WENT TO BUCKLE HER SEATBELT IN THE BACK SEAT OF MY CAR, THE BUCKLE WOULDN'T LATCH. I TRIED IT, TOO--THE METAL PIECE SLID INTO THE OTHER PART WITHOUT LATCHING. THEN IT'D LATCH; NEXT TRY IT WOULDN'T. I COULDN'T TRUST THE SEATBELT, SO WE COULDN'T LET THE CHILDREN RIDE IN THAT CAR ANY LONGER. THANKFULLY THE SEATBELT FAILED WHEN WE WERE BUCKLING THE CHILD IN THE CAR IN THE DRIVEWAY... Read more
Incident date: Oct 1, 2005
I PURCHASED A 2005 INFINITI G35 SEDAN WITH THE "REVUP" MOTOR, NEW WITH 6 MILES ON IT. I DON'T HAVE A DEALER AROUND ME SO ON MY FIRST OIL CHANGE I WENT TO A LOCAL OIL PLACE AND HAD THE RECOMMENDED OIL AND FILTER INSTALLED, THAT WAS @ 3000 MILES. WITH AROUND 4,800 MILES ON IT I NOTICED A LOUD VALVE LASHING SOUND COMING FROM THE ENGINE WHEN IT WAS COLD STARTED, I SHUT IT OFF AND CHECKED THE OIL, NO... Read more
Incident date: Nov 23, 2007
EXCESSIVE OIL CONSUMPTION NOTED AT 6,000 MILES. CONTINUED WITH 1,000 MILE INTERVAL TEST FOR OIL CONSUMPTION AND FOUND 1QT LOW AT 7,000 MILES, 1.5 QTS LOW AT 8,000 MILES, AND 1 QT AT 9000 MILES. INFINITI SAID THEY ORDERED ME A NEW ENGINE. THIS WAS A 2.5 MONTHS AGO AND I'M AT 12,500 MILES. I'VE HAD TO TOP OFF MY ENGINE WITH A 2 QUARTS OF OIL AND MY OWN SERVICE DEPARTMENT DOES NOT CALL ME BACK. *TR
Incident date: Nov 15, 2007
WHILE DRIVING MY 2004 INFINITI G35 SEDAN WITH 6 SPEED MANAUL ON THE HIGHWAY- I SUDDENLY GOT A VDC SLIP SLIGHT, SERVICE ENGINE SOON LIGHT. THE CAR BEGAN TO SPUTTER INTERMITTINGLY LOOSING POWER. I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD AND ULTIMATELY INTO A PARKING LOT - ALTHOUGH I WAS NEARLY REAR ENDED WHEN THE CAR STUMBLED. THIS HAPPENED ONE BEFORE IN SEPT. 2007 WITH MY WIFE - IN WHICH THE... Read more
Incident date: Nov 15, 2007
WHILE DRIVING MY 2004 INFINITI G35 SEDAN WITH 6 SPEED MANAUL ON THE HIGHWAY- I SUDDENLY GOT A VDC SLIP SLIGHT, SERVICE ENGINE SOON LIGHT. THE CAR BEGAN TO SPUTTER INTERMITTINGLY LOOSING POWER. I WAS ABLE TO MAKE IT TO THE SIDE OF THE ROAD AND ULTIMATELY INTO A PARKING LOT - ALTHOUGH I WAS NEARLY REAR ENDED WHEN THE CAR STUMBLED. THIS HAPPENED ONE BEFORE IN SEPT. 2007 WITH MY WIFE - IN WHICH THE... Read more
Incident date: Oct 21, 2007
TL*THE CONTACT OWNS A 2005 INFINITI G35. WHEN ATTEMPTING TO ACTIVATE THE REAR DEFOGGER/ DEFROSTER IN THE MORNING, IT TAKES APPROXIMATELY 20 MINUTES TO BEGIN CLEARING THE WINDOW AND IT DEACTIVATES AFTER 25 MINUTES. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY CHECKED THE VOLTAGE ON THE METER. THEY STATED THAT IT WAS RECEIVING THE CORRECT VOLTAGE AND WAS FUNCTIONING PROPERLY. THE CONTACT... Read more
Incident date: Feb 1, 2006
MY 1997 INFINITI QX4 STARTED TO HAVE A SIDE TO SIDE WOBBLE. IT GOT WORSE OVER TIME. NOW I CAN BARELY DRIVE ON THE FREEWAY. AT SPEEDS OF ABOUT 50-65 IT WOBBLES TO THE POINT THAT IT IS VERY DANGEROUS. I BOUGHT AN INFINITI FOR THE SAFETY AND I DO NOT FEEL SAFE IN IT ANYMORE. I HAVE REPLACED SHOCKS, TIRES, HAVE DONE TIRE BALANCING, WHEEL ALIGNMENT. NONE HAVE DONE ANYTHING TO REMOTELY FIX THE PROBLEM. ... Read more
Incident date: Feb 1, 2006
MY 1997 INFINITI QX4 STARTED TO HAVE A SIDE TO SIDE WOBBLE. IT GOT WORSE OVER TIME. NOW I CAN BARELY DRIVE ON THE FREEWAY. AT SPEEDS OF ABOUT 50-65 IT WOBBLES TO THE POINT THAT IT IS VERY DANGEROUS. I BOUGHT AN INFINITI FOR THE SAFETY AND I DO NOT FEEL SAFE IN IT ANYMORE. I HAVE REPLACED SHOCKS, TIRES, HAVE DONE TIRE BALANCING, WHEEL ALIGNMENT. NONE HAVE DONE ANYTHING TO REMOTELY FIX THE PROBLEM. ... Read more
Incident date: Feb 1, 2006
MY 1997 INFINITI QX4 STARTED TO HAVE A SIDE TO SIDE WOBBLE. IT GOT WORSE OVER TIME. NOW I CAN BARELY DRIVE ON THE FREEWAY. AT SPEEDS OF ABOUT 50-65 IT WOBBLES TO THE POINT THAT IT IS VERY DANGEROUS. I BOUGHT AN INFINITI FOR THE SAFETY AND I DO NOT FEEL SAFE IN IT ANYMORE. I HAVE REPLACED SHOCKS, TIRES, HAVE DONE TIRE BALANCING, WHEEL ALIGNMENT. NONE HAVE DONE ANYTHING TO REMOTELY FIX THE PROBLEM. ... Read more
Incident date: Nov 12, 2007
CD PLAYER FAILURE. DISPLAYS "ERR 2" MESSAGE - WILL NOT PLAY OR EJECT THE 5 CD IN UNIT. CLICKS EACH TIME CAR IS STARTED. *TR
Incident date: Nov 12, 2007
CD PLAYER FAILURE. DISPLAYS "ERR 2" MESSAGE - WILL NOT PLAY OR EJECT THE 5 CD IN UNIT. CLICKS EACH TIME CAR IS STARTED. *TR
Incident date: Aug 1, 2007
TL*THE CONTACT OWNS A 2007 INFINITI G35. THE VEHICLE HESITATES WHEN ACCELERATING FROM A STOP. THE FAILURE OCCURS WHILE TURNING OR DRIVING FORWARD AND WAS NOTICED AT 10 MPH. THE VEHICLE WAS TAKEN TO THE DEALER ON NUMEROUS OCCASIONS AND THEY DUPLICATED THE FAILURE; HOWEVER, THEY STATED THAT THERE WAS NO REMEDY. THE FAILURE MILEAGE WAS 20 AND CURRENT MILEAGE WAS 2,500.
Incident date: Apr 15, 2007
CD GOT STUCK IN CD PLAYER. RADIO STARTED CUTTING IN AND OUT. THEN THE DASH PANEL THAT CONTROLLED THE STEREO, CD, HEATER, AC, ETC DOES NOT FUNCTION PROPERLY. THE A/C DOES NOT SHUT OFF, WHEREAS ALL THE OTHER DEVICES DO NOT TURN ON. I CAN STILL USE THE CONTROLS ON THE STEERING WHEEL BUT THE OTHER CONTROLS ON THE DASH (EXCEPT NAVIGATION) STOP WORKING. *TR
Incident date: Apr 15, 2007
CD GOT STUCK IN CD PLAYER. RADIO STARTED CUTTING IN AND OUT. THEN THE DASH PANEL THAT CONTROLLED THE STEREO, CD, HEATER, AC, ETC DOES NOT FUNCTION PROPERLY. THE A/C DOES NOT SHUT OFF, WHEREAS ALL THE OTHER DEVICES DO NOT TURN ON. I CAN STILL USE THE CONTROLS ON THE STEERING WHEEL BUT THE OTHER CONTROLS ON THE DASH (EXCEPT NAVIGATION) STOP WORKING. *TR
Incident date: Nov 4, 2007
HEADLIGHTS DON'T ILLUMINATE THE ROAD PROPERLY. *JB
Incident date: Oct 24, 2007
SUNROOF EXPLODED FROM THE INSIDE OUT OF MY 2007 INFINITI G35X. VEHICLE WAS MOVING ON HIGHWAY AT 65 MPH - NOTHING HIT THE VEHICLE TO CAUSE THE EXPLOSION. THIS IS DEFINITELY A MANUFACTURER'S DEFECT WHICH COULD HAVE CAUSED A VERY SERIOUS ACCIDENT WITH INJURIES OR DEATH. CAR WAS TOWED TO THE DEALERSHIP WHERE CAR WAS PURCHASED. THE MANUFACTURER AND THE DEALERSHIP WILL NOT TAKE RESPONSIBILITY FOR TH... Read more
Incident date: Oct 9, 2007
TL*THE CONTACT OWNS A 2008 INFINITI G37. THE VEHICLE HAS BRIDGESTONE POLE POSITION, SIZE 24540W19 TIRES. WHILE DRIVING 65 MPH, THE CONTACT STATED THAT THERE WAS A FLAT ON THE DRIVER SIDE REAR TIRE. THE DEALER STATED THAT THERE WERE ABNORMAL TEARS ON THE SIDEWALL OF THE REAR DRIVER SIDE TIRE CAUSED BY A TIRE IMPERFECTION. THE DEALER REPLACED THE TIRE. THE FAILURE MILEAGE WAS 1,370 AND CURRENT ... Read more
Incident date: Oct 30, 2007
VEHICLE BEGAN TO EXHIBIT WHITE SMOKE ON START UP THROUGH EXHAUST. BROUGHT VEHICLE IN FOR SERVICE, WAS INFORMED THAT A CLEANER AND SOME PARTS WERE REQUIRED BUT VEHICLE WAS OK TO DRIVE. UPON WAITING FOR PARTS, EXPERIENCED MORE SMOKE AND THEN ENGINE NOISE. IMMEDIATELY STOPPED VEHICLE, CHECKED OIL AND FOUND OIL LEVEL TOO LOW TO CONTINUE. RETURNED VEHICLE TO DEALER, WAITED AND WAS INFORMED THAT AFT... Read more
Incident date: Sep 27, 2007
TL*THE CONTACT OWNS A 2007 INFINITI G35. THE VEHICLE HAS BRIDGESTONE POTENZA, SIZE 245/45R18 TIRES. WHILE DRIVING 60 MPH, THE CONTACT HEARD A LOUD POP. THE VEHICLE WAS PULLED OVER AND SHE NOTICED THAT THE REAR DRIVER SIDE TIRE BLEW OUT. THE VEHICLE WAS TOWED. THE BUMPER COVER AND WHEEL PROTECTOR WERE DAMAGED. THE TIRES WERE THE ORIGINAL TIRES. THE POWERTRAIN WAS UNKNOWN. THE FAILURE MILEAG... Read more
Incident date: Oct 29, 2007
I HAVE A 2005 G35 COUPE W/ HEAVY OIL CONSUMPTION PROBLEMS. MY CAR IS CONSUMING ROUGHLY 3 QUARTS OF OIL EVERY 2,000 MILES AND INFINITI HAS DONE AN OIL CONSUMPTION TEST AND HAD ONE OF THEIR TECHS LOOK AT MY CAR AND THEY DETERMINED THAT I NEEDED A NEW ENGINE BUT THEY WILL NOT WARRANTY A NEW ONE FOR ME. THE CORPORATE HQ TOLD ME THEY TOOK PICTURES AND A SAMPLE,THAT THEY HAVE YET TO SHOW ME AND ARE G... Read more
Incident date: Oct 29, 2007
I HAVE A 2005 G35 COUPE W/ HEAVY OIL CONSUMPTION PROBLEMS. MY CAR IS CONSUMING ROUGHLY 3 QUARTS OF OIL EVERY 2,000 MILES AND INFINITI HAS DONE AN OIL CONSUMPTION TEST AND HAD ONE OF THEIR TECHS LOOK AT MY CAR AND THEY DETERMINED THAT I NEEDED A NEW ENGINE BUT THEY WILL NOT WARRANTY A NEW ONE FOR ME. THE CORPORATE HQ TOLD ME THEY TOOK PICTURES AND A SAMPLE,THAT THEY HAVE YET TO SHOW ME AND ARE G... Read more
Incident date: Oct 29, 2007
I HAVE A 2005 G35 COUPE W/ HEAVY OIL CONSUMPTION PROBLEMS. MY CAR IS CONSUMING ROUGHLY 3 QUARTS OF OIL EVERY 2,000 MILES AND INFINITI HAS DONE AN OIL CONSUMPTION TEST AND HAD ONE OF THEIR TECHS LOOK AT MY CAR AND THEY DETERMINED THAT I NEEDED A NEW ENGINE BUT THEY WILL NOT WARRANTY A NEW ONE FOR ME. THE CORPORATE HQ TOLD ME THEY TOOK PICTURES AND A SAMPLE,THAT THEY HAVE YET TO SHOW ME AND ARE G... Read more
Incident date: Oct 26, 2007
CAR WILL NOT RESTART AFTER ONLY SITTING LESS THAN 48 HOURS. BATTERY HAS BEEN CHECKED AND NOT PROBLEM WITH ALTERNATOR. MANY REPORTS ON INTERNET ABOUT SIMILAR COMPLAINTS FROM INFINITI G 35 2003 OWNERS. *TR
Incident date: Aug 1, 2007
ENGINE CONSTANTLY USING EXCESSIVE AMOUNTS OF OIL. *TR
Incident date: Jan 1, 1901
2003 INFINITI G35 WITH ACCELERATION ISSUES. CUSTOMER STATES THAT THE CAR LUNGED FORWARD WHILE SHE WAS STOPPED AT A RED LIGHT. SHE SAYS THIS HAS HAPPENED FOUR TIMES. SHE SAYS SHE HAS HAD TO TURN THE WHEEL TO AVOID HITTING OTHER VEHICLES. *KB
Incident date: Jul 2, 2006
2003 INFINITI G35 WITH A RECALL ON THE ENGINE. CUSTOMER STATES THAT THE DEALER TOLD HER THAT HER CAR WAS NOT INCLUDED IN THE RECALL EVEN THOUGH THE SYMPTOMS WERE THE SAME. DEALER REFUSED TO FIX IT UNLESS SHE PAID 11,000 DOLLARS TO FIX IT. *KB THE DEALER INFORMED THE CONSUMER THE ENGINE SHUT DOWN BECAUSE THE PISTON BROKE CAUSING IT TO HIT THE ENGINE WHICH PUT A HOLE IN THE ENGINE BLOCK. THE CONSU... Read more
Incident date: Jul 2, 2006
2003 INFINITI G35 WITH A RECALL ON THE ENGINE. CUSTOMER STATES THAT THE DEALER TOLD HER THAT HER CAR WAS NOT INCLUDED IN THE RECALL EVEN THOUGH THE SYMPTOMS WERE THE SAME. DEALER REFUSED TO FIX IT UNLESS SHE PAID 11,000 DOLLARS TO FIX IT. *KB THE DEALER INFORMED THE CONSUMER THE ENGINE SHUT DOWN BECAUSE THE PISTON BROKE CAUSING IT TO HIT THE ENGINE WHICH PUT A HOLE IN THE ENGINE BLOCK. THE CONSU... Read more
Incident date: Jul 2, 2006
2003 INFINITI G35 WITH A RECALL ON THE ENGINE. CUSTOMER STATES THAT THE DEALER TOLD HER THAT HER CAR WAS NOT INCLUDED IN THE RECALL EVEN THOUGH THE SYMPTOMS WERE THE SAME. DEALER REFUSED TO FIX IT UNLESS SHE PAID 11,000 DOLLARS TO FIX IT. *KB THE DEALER INFORMED THE CONSUMER THE ENGINE SHUT DOWN BECAUSE THE PISTON BROKE CAUSING IT TO HIT THE ENGINE WHICH PUT A HOLE IN THE ENGINE BLOCK. THE CONSU... Read more
Incident date: Jul 2, 2006
2003 INFINITI G35 WITH A RECALL ON THE ENGINE. CUSTOMER STATES THAT THE DEALER TOLD HER THAT HER CAR WAS NOT INCLUDED IN THE RECALL EVEN THOUGH THE SYMPTOMS WERE THE SAME. DEALER REFUSED TO FIX IT UNLESS SHE PAID 11,000 DOLLARS TO FIX IT. *KB THE DEALER INFORMED THE CONSUMER THE ENGINE SHUT DOWN BECAUSE THE PISTON BROKE CAUSING IT TO HIT THE ENGINE WHICH PUT A HOLE IN THE ENGINE BLOCK. THE CONSU... Read more
Incident date: Jul 2, 2006
2003 INFINITI G35 WITH A RECALL ON THE ENGINE. CUSTOMER STATES THAT THE DEALER TOLD HER THAT HER CAR WAS NOT INCLUDED IN THE RECALL EVEN THOUGH THE SYMPTOMS WERE THE SAME. DEALER REFUSED TO FIX IT UNLESS SHE PAID 11,000 DOLLARS TO FIX IT. *KB THE DEALER INFORMED THE CONSUMER THE ENGINE SHUT DOWN BECAUSE THE PISTON BROKE CAUSING IT TO HIT THE ENGINE WHICH PUT A HOLE IN THE ENGINE BLOCK. THE CONSU... Read more
Incident date: Oct 25, 2007
CLUTCH ON VEHICLE 2006 G35 COUPE WITH 19,300 MILES WENT BAD. READ ONLINE AND RESEARCHED AND FOUND THAT UNDER 20,000 MILES IS VERY LOW FOR THIS TO BE HAPPENING UNDER "NORMAL WEAR AND TEAR" CONDITIONS. DEALERSHIP WAS NOT WILLING TO COVER 4YR - 60,000 MILE FACTORY WARRANTY, AND WAS TOLD THIS WAS CONSIDERED NORMAL WEAR AND TEAR SIMILAR TO BRAKE PADS!! CLUTCH?...BRAKE PADS? SAME?!?! THEY WOULD ONLY COV... Read more
Incident date: Nov 16, 2004
I MADE THE MISTAKE OF BUYING A 2005 INFINITI FX35 BELIEVING I WAS GETTING A LUXURY BRAND. ALMOST IMMEDIATELY, I STARTED HEARING THIS PIG SQUEALING NOISE FROM THE BRAKES WHENEVER I AM BACKING UP. I REPORTED THIS TO THE DEALER WHO TOLD ME TO DRIVE IT AROUND SOME MORE JUST FOR THE BRAKES TO "SETTLE DOWN". WELL, IT NEVER GOT BETTER! AFTER MORE COMPLAINTS, I HAD SOMEONE AT THE DEALERSHIP TELL ME THAT T... Read more
Incident date: Nov 16, 2004
I MADE THE MISTAKE OF BUYING A 2005 INFINITI FX35 BELIEVING I WAS GETTING A LUXURY BRAND. ALMOST IMMEDIATELY, I STARTED HEARING THIS PIG SQUEALING NOISE FROM THE BRAKES WHENEVER I AM BACKING UP. I REPORTED THIS TO THE DEALER WHO TOLD ME TO DRIVE IT AROUND SOME MORE JUST FOR THE BRAKES TO "SETTLE DOWN". WELL, IT NEVER GOT BETTER! AFTER MORE COMPLAINTS, I HAD SOMEONE AT THE DEALERSHIP TELL ME THAT T... Read more
Incident date: Nov 16, 2004
I MADE THE MISTAKE OF BUYING A 2005 INFINITI FX35 BELIEVING I WAS GETTING A LUXURY BRAND. ALMOST IMMEDIATELY, I STARTED HEARING THIS PIG SQUEALING NOISE FROM THE BRAKES WHENEVER I AM BACKING UP. I REPORTED THIS TO THE DEALER WHO TOLD ME TO DRIVE IT AROUND SOME MORE JUST FOR THE BRAKES TO "SETTLE DOWN". WELL, IT NEVER GOT BETTER! AFTER MORE COMPLAINTS, I HAD SOMEONE AT THE DEALERSHIP TELL ME THAT T... Read more