Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: May 25, 2008
THE AUTOMOBILE TRAMLINES CONSISTENTLY AND, UNDER SOME CONDITIONS, THE STEERING WHEEL IS ALMOST IMPOSSIBLE TO CONTROL. *TR
Incident date: Mar 13, 2008
MY 2006 INFINITI M45 WAS MAKING NOISE IN THE REAR RIGHT WHEEL AND I BROUGHT IT TO THE DEALER AND THEY SAID THAT IT NEEDED LUBRICANT AND THAT FIXED IT BUT WHEN I DROVE OUT IT WAS STILL MAKING A CLICKING SOUND AND THEY INFORMED THAT IT IS NORMAL FOR THE CAR TO DO THAT WHICH IS UN HEARD OFF AND THEY DID NOT WANT TO DO ANYTHING. *TR
Incident date: Mar 13, 2008
MY 2006 INFINITI M45 WAS MAKING NOISE IN THE REAR RIGHT WHEEL AND I BROUGHT IT TO THE DEALER AND THEY SAID THAT IT NEEDED LUBRICANT AND THAT FIXED IT BUT WHEN I DROVE OUT IT WAS STILL MAKING A CLICKING SOUND AND THEY INFORMED THAT IT IS NORMAL FOR THE CAR TO DO THAT WHICH IS UN HEARD OFF AND THEY DID NOT WANT TO DO ANYTHING. *TR
Incident date: May 2, 2008
TRIED TO USE TIRE JACK ON 2006 INFINITI G35 IN MY DRIVEWAY. DRIVEWAY IS CONCRETE AND LEVEL. WHEN FRONT PASSENGER TIRE WAS APPROX 1' OFF GROUND THE TIRE JACK FAILED. IT BUCKLED AND CAR CAME OFF IT. JACK NEVER USED BEFORE. MAJOR SAFETY ISSUE. LUCKILY NO ONE HURT. *TR
Incident date: Mar 6, 2005
IN A LITTLE OVER YEAR AFTER PURCHASING MY G35 SEDAN I ALSO NOTICED THAT IT BEGAN CONSUMING MORE OIL THAN NORMAL. I ALSO HAD TO ADD ABOUT 1/2 OF OIL AFTER EVERY 1500 MILES OF USAGE. OIL CHANGES WERE DONE EVERY 3000 MILES, I ALSO ADVISED INFINITI OF THE PROBLEM BUT ALSO WAS TOLD THAT THIS OIL CONSUMPTION WAS NORMAL. I ADVISED THE INFINITI REP THAT MY ISUZU NOR MY NISSAN EVER HAD THIS PROBLEM OF CON... Read more
Incident date: Jan 3, 2007
RECENTLY THE AUDIO/AIR CONDITIONING CONTROL UNIT IS INOPERATIVE. THE DISPLAY ON THE AUDIO SOURCE GOES BLANK. SINCE I CAN'T CONTROL MY HEAT/COOL SETTING I FEEL HELPLESS WHEN I WANT TO ADJUST FOR COMFORT. I HAVE BEEN READING A FEW COMPLAINTS ABOUT THE ISSUE AND IT SEEMS LIKE THE HAVE A VOLUNTEER SERVICE RECALL FOR THE CIRCUIT BOARD, BUT IT ONLY COVERS THROUGH APRIL 2002. MY VEHICLE WAS MANUFACTU... Read more
Incident date: Feb 2, 2007
TL*THE CONTACT OWNS A 2007 INFINITY FX45. ONCE ALL OF THE DOORS WERE LOCKED IN THE VEHICLE, THE CONTACT MUST EXIT THE VEHICLE BY UNLOCKING ALL FOUR DOORS OR ROCKING THE SWITCH TO ALLOW ONLY THE DRIVER SIDE DOOR TO UNLOCK. THE LOCKS DO NOT RESPOND BY JUST PULLING THE HANDLE, WHICH IS A SAFETY HAZARD. THE CONTACT FILED COMPLAINT NUMBER 5607969 WITH INFINITY CONSUMER AFFAIRS. THE CURRENT MILEAGE ... Read more
Incident date: Mar 5, 2008
THE HEATING/DEFROST/AC UNIT STOPS WORKING WHILE DRIVING CAUSING WINDOW TO FOG UP DURING COLD WEATHER - BACK SEATS ARE RIPPING, LIKE BRITTLE. BRAKE LIGHT IN BACK WINDOW GOES OFF AND ON, WORKS WHEN IT WANTS TO. *TR
Incident date: Mar 5, 2008
THE HEATING/DEFROST/AC UNIT STOPS WORKING WHILE DRIVING CAUSING WINDOW TO FOG UP DURING COLD WEATHER - BACK SEATS ARE RIPPING, LIKE BRITTLE. BRAKE LIGHT IN BACK WINDOW GOES OFF AND ON, WORKS WHEN IT WANTS TO. *TR
Incident date: Mar 5, 2008
THE HEATING/DEFROST/AC UNIT STOPS WORKING WHILE DRIVING CAUSING WINDOW TO FOG UP DURING COLD WEATHER - BACK SEATS ARE RIPPING, LIKE BRITTLE. BRAKE LIGHT IN BACK WINDOW GOES OFF AND ON, WORKS WHEN IT WANTS TO. *TR
Incident date: Mar 29, 2008
2006 INFINITI M35X LEFT REAR TIRE WENT FLAT. CONSUMER STATES THAT THE TIRE PRESSURE WARNING LIGHT ILLUMINATED BUT INSTEAD OF THE TIRE BEING LOW IT WAS FLAT. VEHICLE WOULD NOT ALLOW HIM TO EXCEED 30 MPH WITH A SPARE TIRE ON. *KB THE CONSUMER STATED THE VEHICLE WAS UNDRIVABLE WITH THE SPARE TIRE AND REQUESTED THAT A FULL SIZE SPARE TIRE WITH A RIM BE INSTALLED. *JB
Incident date: Apr 17, 2008
TL*THE CONTACT OWNS A 2003 INFINITI G35. WHILE DRIVING 45 MPH, THE CRANK POSITION SENSOR FAILED. THE CONTACT STATED THAT THE VEHICLE COMPLETELY SHUT DOWN AND WOULD NOT RESTART. THE VEHICLE WAS TOWED TO THE DEALER AND THEY REPLACED THE CIRCUIT BOARD, BUT NOT THE CAMSHAFT SENSOR. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AND ENGINE COOLING). THE PURCHASE DATE WAS UN... Read more
Incident date: Jun 26, 2007
TL*THE CONTACT OWNS A 2003 INFINITI FX35. THE CONTACT STATED THAT THE VEHICLE HAS APPROXIMATELY 13 CRACKS ACROSS THE DASHBOARD. THERE ARE ALSO APPROXIMATELY 4 CRACKS NEAR THE FRONT PASSENGER SIDE AIR BAG. THE DEALER AND MANUFACTURER WERE NOTIFIED, BUT COULD NOT CORRECT THE FAILURES. THE VIN WAS UNKNOWN. THE CURRENT MILEAGE WAS 44,000 AND FAILURE MILEAGE WAS 38,000. UPDATED 5/6/08 *CN UPDA... Read more
Incident date: Apr 13, 2008
DEAR NHTSA: I BELIEVE THERE SHOULD BE A RECALL ON THIS TIRE : BRIDGESTONE RE 92 225/50VR17. THESE TIRES ARE ORIGINAL TIRES FROM MY VEHICLE: 2000 INFINITI I30I HERE IS MY COMPLIANT: ABOUT 1 YEAR AGO I DISCOVERED BY ACCIDENT THAT ONE OF MY TIRE HAD A TIRE TREAD SEPARATION. BRIDGESTONE WAS AT THE TIME KIND ENOUGH TO REPLACE THAT TIRE FOR FREE. HOWEVER, NOW I FIND OUT THE OTHER 3 TIRES ARE DOI... Read more
Incident date: Jan 15, 2008
I HAVE AN 06 INFINITI G35 COUPE, AND EVERSINCE I PURCHASED IT ABOUT 3 MONTHS AGO, ENGINE HAS A PINGING/KNOCKING PROBLEM BECAUSE IT IS RUNNING LEAN. THERE IS NO MODIFICATION DONE TO THE ENGINE WHATSOEVER. *TR
Incident date: Mar 6, 2008
TL*THE CONTACT OWNS A 1999 INFINITI QX4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V435000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP). SHE CALLED THE DEALER TO SCHEDULE AN APPOINTMENT AND DISCOVERED THAT THERE WERE NO DEALERS CLOSER THAN TWO HOURS AWAY. SHE FEELS THAT THIS IS A HAZARD AND DOES NOT FEEL SAFE DRIVING THAT DISTANCE. THERE HAD BEEN ... Read more
Incident date: Mar 31, 2008
ERR2 MESSAGE ON BOSE CD CHANGER. CDS WON'T PLAY. THIS PROBLEM IS COMMON TO THIS MODEL AND IS VERY EXPENSIVE TO REPAIR. IT IS CLEARLY A MANUFACTURING DESIGN DEFECT. *TR
Incident date: Jun 1, 2006
EARLY AFTER I PURCHASED MY CAR G35 6MT 2004 INFINITI COUPE I NOTICED A SIGNIFICANT OIL CONSUMPTION OCCURRING BETWEEN OIL CHANGES. I PROCEEDED TO FILE A COMPLAINT WITH THE DEALER AT THE NEXT CHECK UP APPOINTMENT BUT WAS TOLD THERE WERE NO ISSUES. I CONTINUED TO NOTICE THE EXCESSIVE CONSUMPTION OF OIL AND ONCE MORE ASKED THE DEALER TO TAKE A LOOK AT IT. THE SECOND TIME AROUND THE DEALER SAID THAT... Read more
Incident date: Mar 3, 2008
INFINITY HAS NEGLECTED TO REMEDY A WELL DOCUMENTED PROBLEM WITH THEIR DEFECTIVE BRAKE PADS AND ROTORS PARTICULARLY AS IT PERTAINS TO THE 2003 AND 2004 G35 SEDAN WITH AUTOMATIC TRANSMISSION. EXTREMELY EXCESSIVE WEAR RESULTS IN ROTOR REPLACEMENT EVERY 10-15,000 MILES. WARRANTY PROGRAM ADDRESSING THE PROBLEM FAILED TO INFORM CONSUMERS THAT THE NEW ROTORS REPLACING THE DEFECTIVE ROTORS WERE THE SAME ... Read more
Incident date: Mar 3, 2008
INFINITY HAS NEGLECTED TO REMEDY A WELL DOCUMENTED PROBLEM WITH THEIR DEFECTIVE BRAKE PADS AND ROTORS PARTICULARLY AS IT PERTAINS TO THE 2003 AND 2004 G35 SEDAN WITH AUTOMATIC TRANSMISSION. EXTREMELY EXCESSIVE WEAR RESULTS IN ROTOR REPLACEMENT EVERY 10-15,000 MILES. WARRANTY PROGRAM ADDRESSING THE PROBLEM FAILED TO INFORM CONSUMERS THAT THE NEW ROTORS REPLACING THE DEFECTIVE ROTORS WERE THE SAME ... Read more
Incident date: Jan 1, 1901
2001 INFINITI QX4 RECALL NOTICE OF FAULTY OR DEFECTIVE FUEL FILTER. CONSUMER STATES THAT THERE IS AN INSUFFICIENT AMOUNT OF COATING AT THE LOWER MOUNTING BRACKETS. THIS PROBLEM COULD CAUSE FUEL LEAK FOR PERFORATION OF THE FUEL FILTER TUBE. *KB
Incident date: Mar 19, 2008
IN THE FIRST 2,000 MILES OF DRIVING I HAVE EXPERIENCED SEVEN OCCASIONS OF ENGINE SPEED INCREASE WHEN BRAKING. I AM IN STAGE TWO OF THE LEMON LAW. *TR
Incident date: Mar 20, 2007
I PURCHASED A NEW INFINITI 2007 M35X DECEMBER OF 2006 THE CAR CAME EQUIPPED WITH GOOD YEAR RSA TIRES 245-45-18 AFTER 15,000 THE TIRES ARE TOTALLY WORN TO THE WEAR BARS FRONT AND REAR THESE TIRES HAVE BEEN ROTATE AT 6,500 MILES AND 13,000 MILES. THE CAR IS UNSAFE TO DRIVE ON THE HIGHWAY IT FOLLOWS THE GROVES IN THE ROAD, ALSO IN RAIN IT IS HORRIBLE AND UNSAFE. TIRE PRESSER IS AT 33 LBS ON ALL TIRE... Read more
Incident date: Mar 1, 2008
TL*THE CONTACT OWNS A 2000 INFINITI QX4. THE FUEL FILLER PIPE HAS A LARGE HOLE DUE TO RUST, WHICH CAUSED FUEL TO LEAK OUT OF IT WHEN FILLING UP THE FUEL TANK. THE CONTACT WAS UNAWARE OF THE DEFECT UNTIL HE RECEIVED A RECALL NOTICE FROM NISSAN. WITHIN THE SAME WEEK OF RECEIVING THE NOTICE, THE FAILURE BEGAN. HE CALLED HIS LOCAL NISSAN DEALER TO SCHEDULE A REPAIR APPOINTMENT, BUT WAS INFORMED TH... Read more
Incident date: Sep 14, 2007
I WAS DRIVING OUT OF TOWN 200KM AWAY WHEN ALL OF A SUDDEN MY OIL LIGHT AND ENGINE LIGHT COMES ON SO I STOP AT A GAS STATION AND BUY ONE QUART OF OIL(FULL SYNTHETIC) THEN I CHECK MY DIPSTIK AND I NEEDED MORE I USED ALMOST 3 QUARTS OF OIL AND ON MY WAY BACK HOME THE SAME THING HAPPENED SO I TOOK IT TO A GARAGE TO SEE IF THERE IS ANY LEAKS NOTHING WAS FOUND AND HAD TO PAY TO HAVE ENGINE LIGHT SHUT OF... Read more
INFINITI
999R5-AR000
(9999) — EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Mar 12, 2008
Incident date: Feb 11, 2008
TL*THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT NOTICED THAT THE AIR CONDITION WOULD SPORADICALLY FAIL. THE FAILURE WORSENED AND INCLUDED THE RADIO AND CD PLAYER AS WELL. THE MANUFACTURER STATED THAT THERE WAS A VOLUNTARY RECALL FOR THE EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; HOWEVER, THEY WOULD NOT REPAIR THE VEHICLE FOR FREE BECAUSE HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VIN ... Read more
Incident date: Feb 11, 2008
TL*THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT NOTICED THAT THE AIR CONDITION WOULD SPORADICALLY FAIL. THE FAILURE WORSENED AND INCLUDED THE RADIO AND CD PLAYER AS WELL. THE MANUFACTURER STATED THAT THERE WAS A VOLUNTARY RECALL FOR THE EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; HOWEVER, THEY WOULD NOT REPAIR THE VEHICLE FOR FREE BECAUSE HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VIN ... Read more
INFINITI
999R5-AR000
(9999) — EQUIPMENT:APPLIANCE:AIR CONDITIONER
Mar 12, 2008
Incident date: Feb 11, 2008
TL*THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT NOTICED THAT THE AIR CONDITION WOULD SPORADICALLY FAIL. THE FAILURE WORSENED AND INCLUDED THE RADIO AND CD PLAYER AS WELL. THE MANUFACTURER STATED THAT THERE WAS A VOLUNTARY RECALL FOR THE EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.; HOWEVER, THEY WOULD NOT REPAIR THE VEHICLE FOR FREE BECAUSE HIS VIN WAS NOT INCLUDED IN THE RECALL. THE VIN ... Read more
Incident date: Mar 8, 2008
I HAVE A 2004 INFINITI G35 AND BROUGHT IT IN FOR MY REGULAR SERVICE AND BECAUSE MY AC WAS NOT WORKING. I WAS THEN TOLD THAT MY AC WAS NOT WORKING BECAUSE A PEBBLE HAD FLEW THROUGH MY GRILL AND PUNCTURED A WHOLE IN MY CONDENSER CAUSING THE FREON TO ESCAPE. I WAS TOLD THIS WAS NOT COVERED IN MY WARRANTY BECAUSE IT WAS NOT A DEFECT. BUT, IN MY OPINION, THIS GRILL IS SUPPOSED TO PROTECT THE INSIDES OF... Read more
Incident date: Aug 12, 2006
MY 2006 INFINITI G35 CONSUMES OIL THAT NISSAN IS AWARE ABOUT. THE CAR DOESN'T BURN OIL OR LEAK OIL, BUT CONSUMES AROUND 1 QUART OF OIL EVERY 1800 MILES. THE MANUFACTURE RECOMMENDS AN OIL CHANGE EVERY 3,750 MILES. I CHANGE MY OIL AT 3000 MILES AND EVERYTIME I CHANGE MY OIL MY CAR IS ALWAYS 3 QUARTS LOW. MY CAR STARTS TO MAKE NOISES AT START UP AND MY LOW OIL LIGHT COMES ON. I'M TIRED OF THIS ISSUE ... Read more
Incident date: Mar 1, 2008
STEERING MECHANISM IS DEFECTIVE. STEERING WHEEL TRAMLNES AND WANDERS. UNSAFE LANE CHANGE. *TR
Incident date: Jan 1, 1901
CONSUMER REQUESTING REIMBURSEMENT FOR THE RECALL REPAIR ON A 2001 INFINITI. CONSUMER STATES THAT THE PROBLEM WAS REPAIRED BEFORE HE RECEIVED THE RECALL AND WOULD NOW LIKE REIMBURSEMENT FOR THE REPAIR. *KB THE CONSUMER HAS SINCE TRADED IN THE VEHICLE. RECALL #07V435000 *JB
Incident date: Jul 21, 2007
AT ~7,900MI, I TOOK MY G35 COUPE 6MT TO INFINITI DEALERSHIP WHEN I STARTED HEARING A KNOCKING NOISE AND NOTICED THAT THE "CHECK ENGINE" LIGHT WOULD COME UP EVERY FEW TIMES A WEEK. I WAS CALLED IN 4 MORE TIMES AFTER THAT (EVERY 1,000MI) SPECIFICALLY FOR OIL-LEVEL TESTING. THE DEALERSHIP RECEIVED AN APPROVAL TO REPLACE THE ENGINE, AND AT 14,500MI, AFTER JUST ABOUT 6 MONTHS, I DROVE OUT WITH A NEW... Read more
Incident date: Jul 21, 2007
AT ~7,900MI, I TOOK MY G35 COUPE 6MT TO INFINITI DEALERSHIP WHEN I STARTED HEARING A KNOCKING NOISE AND NOTICED THAT THE "CHECK ENGINE" LIGHT WOULD COME UP EVERY FEW TIMES A WEEK. I WAS CALLED IN 4 MORE TIMES AFTER THAT (EVERY 1,000MI) SPECIFICALLY FOR OIL-LEVEL TESTING. THE DEALERSHIP RECEIVED AN APPROVAL TO REPLACE THE ENGINE, AND AT 14,500MI, AFTER JUST ABOUT 6 MONTHS, I DROVE OUT WITH A NEW... Read more
Incident date: Feb 10, 2008
THE STEERING WHEEL "TRAMLINES" AND TURNS UNCONTROLLABLY. AT LOW SPEEDS , AND BEFORE THE CAR COMES TO A FULL STOP, THE STEERING WHEEL MAY COME TO REST AT A 30 DEGREE ANGLE. *TR
Incident date: Oct 3, 2007
TL*THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT WAS CHANGING A FLAT TIRE AND NOTICED THAT THE JACK WAS TOO HIGH TO FIT UNDERNEATH THE VEHICLE ONCE THE TIRE FLATTENED. HE ATTEMPTED TO JACK THE VEHICLE AT ANOTHER POINT AND CONFIRMED THAT THE VEHICLE COULD NOT BE RAISED HIGH ENOUGH TO CHANGE THE TIRE. THE FAILURE MILEAGE WAS 160,000 AND CURRENT MILEAGE WAS 170,000. UPDATED 03-07-08 *BF THE... Read more
Incident date: Jan 31, 2004
LEAK OF TRANSMISSION FLUID. *TR
Incident date: Feb 3, 2008
TL*THE CONTACT OWNS A 2004 INFINITI G35. WHILE DRIVING IN REVERSE AT 1 MPH, THE TWO SIDE AIR BAGS DEPLOYED. THERE WAS NO IMPACT, CRASH, OR WARNING LIGHTS PRIOR TO THE FAILURE. THE AIR BAG LIGHT BEGAN FLASHING AFTER THE FAILURE OCCURRED. THE VEHICLE WAS DRIVEN TO THE DEALER AND IS CURRENTLY BEING INSPECTED. THE CURRENT AND FAILURE MILEAGES WERE 50,000.
Incident date: Jan 27, 2008
EXPERIENCED OVER SIX WEEKS FIVE INCIDENTS OF ENGINE SPEED INCREASE WHEN BRAKING AS DESCRIBED BY INFINITI IN THEIR BULLETIN ITB07-048. REPROGRAMMING THE 2008 G37 PER THIS BULLETIN WAS UNSUCCESSFUL. DEALER CLAIMS NO PROBLEM BECAUSE THEY CAN NOT VERIFY. *TR
Incident date: Jan 30, 2008
TL*THE CONTACT OWNS A 1999 INFINITI QX4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V435000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP). THE NOTICE EXPLAINED THAT HIS STATE WAS NOT INCLUDED IN THE RECALL; HOWEVER, THE DEALER COULD STILL INSPECT AND REPAIR THE VEHICLE IF NEEDED. THE RECALL REPAIR WAS NOT MANDATORY. THE CONTACT HAS NOT CALLED THE DE... Read more
Incident date: Jun 25, 2007
TL*THE CONTACT OWNS A 2001 INFINITI I30. THE CONTACT HEARD A KNOCKING SOUND COMING FROM THE FRONT OF THE VEHICLE. THE STEERING WHEEL FUNCTIONED ABNORMALLY AS WELL. THE VEHICLE HAS BEEN TAKEN TO A MECHANIC THREE TIMES. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN ID NUMBER 02V146000 (SUSPENSION:FRONT:CONTROL ARM:LOWER ARM). THE CURRENT MILEAGE WAS 136,800 AND FAILURE MILEAGE WAS 135,000. UPDATED ... Read more
Incident date: Jan 14, 2008
2003 INFINITI FX35, ENGINE BROKEN WITH MILEAGE ONLY 89,992. NO CAR ACCIDENT RECORD. WELL MAINTENANCE DONE BY DEALER. MANUFACTURER HAS NO IDEA WHAT CAUSE THE ENGINE BROKEN. *TR
Incident date: Jan 14, 2008
2003 INFINITI FX35, ENGINE BROKEN WITH MILEAGE ONLY 89,992. NO CAR ACCIDENT RECORD. WELL MAINTENANCE DONE BY DEALER. MANUFACTURER HAS NO IDEA WHAT CAUSE THE ENGINE BROKEN. *TR
Incident date: Jan 18, 2008
STEERING DIFFICULT TO CONTROL. DEALER INSTALLED NEW STEERING RACK.. SEEMS TO HAVE CURED PROBLEM. *TR
Incident date: Oct 11, 2007
CONTINUED FAILURE TO PASS EMISSIONS INSPECTIONS; CHECK ENGINE LIGHT KEEPS COMING ON; REPLACED MANIFOLD AND OTHER PARTS, BUT VEH. *TR
Incident date: Mar 10, 2001
GAS PEDAL STICKS FROM A COMPLETE STOP DURING SLIGHT ACCELERATION. IF I TRY TO FEATHER IT BEFORE FULL ACCELERATION, IT STILL JUMPS FORWARD. TECHNICIAN SAID IT'S IN THE CABLE. *TR
Incident date: Nov 1, 2007
TL*THE CONTACT OWNS A 2005 INFINITI G35. AT 32,000 DURING AN OIL CHANGE, THE MECHANIC STATED THAT THERE WAS NO OIL IN THE VEHICLE. AT 35,000 MILES DURING AN OIL CHANGE, THE MECHANIC STATED AGAIN THAT THERE WAS NO OIL IN THE VEHICLE. ON JANUARY 8, 2008, THE DEALER EXPLAINED THAT THE MANUFACTURER INSTALLED DEFECTIVE PISTON RINGS AND HIS VIN IS RELATED TO THE FAILURE. THE MANUFACTURER STATED THAT TH... Read more
Incident date: Jan 14, 2008
RECALL NUMBER 07V435000 COVER PATHFINDER AND QX4 BUT INFINITI WILL ONLY AUTHORIZE REPAIR AT INFINITI DEALERSHIP WHICH IS 2 HOURS AWAY. NISSAN DEALERSHIP IS ONLY MINUTES AWAY AND CAN DO REPAIR BUT INFINITI WON'T PREAUTHORIZE IT. *TR
Incident date: Jan 4, 2008
EXCESSIVE ENGINE OIL CONSUMPTION: I CHECK MY ENGINE OIL EVERY 500 MILES AND I HAVE TO ADD A HALF QUART OF OIL EACH TIME. MY ENGINE DOES NOT HAVE ANY LEAKS, MY CAR HAS NEVER HAD ANY MODIFICATIONS AND IT IS VERY WELL MAINTAINED. *TR
Incident date: Jan 1, 2008
PASSENGER AIRBAG SENSOR DISABLES WHEN PASSENGER IS LESS THAN 120LBS. INFINITI DEALERSHIP SAID IT WAS RECURRING ISSUE WITH THE CAR, AND INFINITI CONSUMER RELATIONS PERSON SAID IT WAS AN "RECURRING PROBLEM" WITH THE G35S. INFINITI REFERRED ME TO DEALERSHIP WHO WILL REVIEW IF THE SENSOR CAN BE REPLACED AND FIX THE PROBLEM, BUT DEALER SAID IT WAS "THE WAY IT WAS DESIGNED SO THAT AIRBAGS WON'T DEPLOY... Read more