Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,875 complaints for INFINITI
Incident date: Jul 7, 2009
ON JULY 7, 2009 OUR 2008 INFINITI G35 SEDAN (V1) WAS INVOLVED IN A FRONT END COLLISION WITH THE REAR END OF A NON-MOVING TRUCK (V2). ESTIMATED SPEED WAS ANYWHERE FROM 25-45 MPH (SPEED LIMIT OF THE ROAD IS 45MPH). POLICE WERE CALLED TO SCENE. AMBULANCE WAS CALLED FOR INJURIES TO DRIVER AND PASSENGER OF V2. DRIVER OF V1 DECLINED TREATMENT. DRIVER OF V1 LATER COMPLAINED OF DIZZINESS, NECK PAIN. ... Read more
Crash
Incident date: Jul 7, 2009
ON JULY 7, 2009 OUR 2008 INFINITI G35 SEDAN (V1) WAS INVOLVED IN A FRONT END COLLISION WITH THE REAR END OF A NON-MOVING TRUCK (V2). ESTIMATED SPEED WAS ANYWHERE FROM 25-45 MPH (SPEED LIMIT OF THE ROAD IS 45MPH). POLICE WERE CALLED TO SCENE. AMBULANCE WAS CALLED FOR INJURIES TO DRIVER AND PASSENGER OF V2. DRIVER OF V1 DECLINED TREATMENT. DRIVER OF V1 LATER COMPLAINED OF DIZZINESS, NECK PAIN. ... Read more
Crash
Incident date: Sep 5, 2009
2003 INIFINITI G35 SEDAN LURCHES FORWARD WHEN CAR IS STOPPED. THE CAR ACCELERATES UNTIL BRAKES ARE SEVERELY DEPRESSED. THIS HAS OCCURRED AT STOP SIGNS, STOP LIGHTS AND IN MY GARAGE. THIS PROBLEM IS A DANGEROUS ISSUE. MY CAR HAS BEEN DAMAGED DUE TO THIS ISSUE. *TR
Crash
Incident date: Aug 3, 2009
THE NAVIGATION (MAP) SCREEN TURNS OFF WHEN A PHONE CALL IS PLACED OR RECEIVED. INFINITI WENT TO GREAT LENGTHS TO CREATE A SYSTEM THAT ALLOWS FOR BOTH HANDS FREE NAVIGATION AND PHONE USE. HOWEVER SOME RIDICULOUS REASON THEY OPTED TO REPLACE THE MAP SCREEN WITH A SCREEN THAT TELLS YOU YOUR ON THE PHONE. THIS REQUIRES ONE TO GET LOST IF FOLLOWING THE NAVIGATION OR PULL OFF TO THE SIDE OF THE ROAD UNT... Read more
Incident date: Aug 3, 2009
THE NAVIGATION (MAP) SCREEN TURNS OFF WHEN A PHONE CALL IS PLACED OR RECEIVED. INFINITI WENT TO GREAT LENGTHS TO CREATE A SYSTEM THAT ALLOWS FOR BOTH HANDS FREE NAVIGATION AND PHONE USE. HOWEVER SOME RIDICULOUS REASON THEY OPTED TO REPLACE THE MAP SCREEN WITH A SCREEN THAT TELLS YOU YOUR ON THE PHONE. THIS REQUIRES ONE TO GET LOST IF FOLLOWING THE NAVIGATION OR PULL OFF TO THE SIDE OF THE ROAD UNT... Read more
Incident date: Aug 15, 2009
OIL CONSUMPTION, INFINITI G35 COUPE. IT APPEARS THAT THE ENGINE CONSUMES A LOT OF OIL AFTER 1,000 MILES, OCCURS ALL THE TIME. I KEEP ADDING OIL AND CHECKING CONTINUOUSLY. THIS HAS BEEN HAPPENING SINCE I'VE OWNED THE VEHICLE. *TR
Incident date: Aug 31, 2009
I PURCHASED A 2008 INFINITI G35 SEDAN. IT IS THE JOURNEY PACKAGE WITH THE OPTIONAL 18-INCH WHEELS. MY ROTORS ARE NOT SAFE. I ONLY HAVE 28,000 MILES ON MY CAR AND MY ROTORS HAVE ALREADY WARPED. I HAVE READ ON MANY FORUMS THAT THIS IS A COMMON ISSUE WITH INFINITI G35S AND I BELIEVE THE GOVERNMENT SHOULD LOOK INTO THIS. I AM PAYING A PREMIUM FOR THIS CAR AND SHOULD NOT HAVE ROTORS WARPING ON ME BEFOR... Read more
Incident date: Jul 14, 2009
CD PLAYER FAILURE. DISPLAYS "ERR 2" MESSAGE - WILL NOT PLAY OR EJECT THE 6 CD IN UNIT. CLICKS EACH TIME CAR IS STARTED. *TR
Incident date: Apr 26, 2007
REAR-END COLLISION. RESULT: DEATH OF DRIVER IN CAR HIT - 2005 INFINITI G35 2DOOR. SPARE TIRE ASSEMBLY HAD BEEN CHANGED FOR THIS MODEL YEAR. FACTORY INSTALLED BOLT SECURING SPARE WAS TOO SHORT. ON COLLISION SPARE TIRE LAUNCHED BY IMPACT THROUGH THE REAR SEAT STRIKING AND KILLING DRIVER. SUBSEQUENT MODEL(SO HAD LONGER BOLTS OR DIFFERENT BOLT STRUCTURE.(DETAILS UNKNOWN) VIN IS AVAILABLE AT NISSAN... Read more
Crash
1 injured
1 deaths
Incident date: Apr 26, 2007
REAR-END COLLISION. RESULT: DEATH OF DRIVER IN CAR HIT - 2005 INFINITI G35 2DOOR. SPARE TIRE ASSEMBLY HAD BEEN CHANGED FOR THIS MODEL YEAR. FACTORY INSTALLED BOLT SECURING SPARE WAS TOO SHORT. ON COLLISION SPARE TIRE LAUNCHED BY IMPACT THROUGH THE REAR SEAT STRIKING AND KILLING DRIVER. SUBSEQUENT MODEL(SO HAD LONGER BOLTS OR DIFFERENT BOLT STRUCTURE.(DETAILS UNKNOWN) VIN IS AVAILABLE AT NISSAN... Read more
Crash
1 injured
1 deaths
Incident date: Apr 18, 2009
TL*THE CONTACT OWNS A 2003 INFINITI QX4. THE FRONT PASSENGER AND DRIVER SIDE WINDOWS ROLL DOWN WITHOUT WARNING INTERMITTENTLY. THE FAILURE HAS NOT BEEN DIAGNOSED BY A DEALER. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 71,000. UPDATED 09/23/09. *LJ UPDATED 09/23/09.*JB
Incident date: Jul 16, 2009
I HAVE FOUND THAT THE BRAKE AND ACCELERATOR PEDALS ARE TOO CLOSE TOGETHER, MAKING IT EASY TO HIT THE GAS INSTEAD OF THE BRAKE. THERE ARE SEVERAL COMPLAINTS ABOUT SUDDEN ACCELERATION AND I WOULD BELIEVE THAT MIGHT BE THE CAUSE. I AM A SMALL PERSON WITH AVERAGE SIZE FEET AND HAVE HAD TWO SCARY INCIDENTS WITH THIS ISSUE. ALSO HAVE THE BROKEN RADIO PROBLEMS AFFECTING NEARLY EVERY OWNER WHICH ... Read more
Incident date: Jun 1, 2008
AT THE BEGINNING OF JUNE 2008, I NOTICED SPOTS ON MY GARAGE FLOOR UNDER THE CAR, TOWARDS THE FRONT OF THE ENGINE; I THOUGHT IT MUST BE THE OIL FILTER AND IT NEEDED TO BE TIGHTENED. I CONTINUED TO NOTICE THIS FOR THE FOLLOWING WEEKS. I WENT UNDER THE VEHICLE AND NOTICED THAT THE LEAKY FLUID HAD CASCADED ALL UNDERNEATH THE VEHICLE. I WENT INTO HAVE IT SERVICED, DEALER SAID THAT IT WAS ATF FLUID... Read more
Incident date: Aug 18, 2009
I OWN A 2006 INFINITI M35X AND THIS CAR SUFFERS TERRIBLY FROM ERRATIC HANDLING, OFTEN REFERRED TO AS TRAMLINING. THIS CAR IS ALMOST UNCONTROLLABLE ON RUTTED OR CROWNED ROADS AT ANY SPEED AND REQUIRES CONSTANT CORRECTIVE STEERING TO AVOID HAVING THIS CAR 'DART' INTO THE ONCOMING TRAFFIC OR OFF THE HIGHWAY COMPLETELY. MY WIFE WILL NOT DRIVE THIS CAR BECAUSE OF THIS DEFECT. THIS PROBLEM HAS BEEN R... Read more
Incident date: Jul 19, 2009
MALFUNCTIONING DOOR LOCK ON INFINITI FX35 1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENAR... Read more
INFINITI
999R5-AR000
(9999) - EQUIPMENT:ELECTRICAL
Aug 12, 2009
Incident date: Jul 18, 2008
WELL I BOUGHT THIS CAR FROM BELLFLOWER AUTO MART THINKING THAT I BOUGHT A PRETTY DEPENDABLE CAR COME TO FIND OUT THE PREVIOUS OWNER WAS DRINKING AND DRIVING AND TOTALED THE CAR, SO NOW THE CAR SHOULD HAVE A SALVAGE TITLE BUT IT DOESNT THE AIRBAG SYSTEM IN THE CAR DOES NOT WORK AT ALL, THE DEALER BOUGHT THE WRECKED CAR FROM AUCTION AND REPAIRED IT THEMSELVES AND SOLD IT TO ME AS IF IT WAS NEVER IN ... Read more
Incident date: Jul 18, 2008
WELL I BOUGHT THIS CAR FROM BELLFLOWER AUTO MART THINKING THAT I BOUGHT A PRETTY DEPENDABLE CAR COME TO FIND OUT THE PREVIOUS OWNER WAS DRINKING AND DRIVING AND TOTALED THE CAR, SO NOW THE CAR SHOULD HAVE A SALVAGE TITLE BUT IT DOESNT THE AIRBAG SYSTEM IN THE CAR DOES NOT WORK AT ALL, THE DEALER BOUGHT THE WRECKED CAR FROM AUCTION AND REPAIRED IT THEMSELVES AND SOLD IT TO ME AS IF IT WAS NEVER IN ... Read more
Incident date: Jul 18, 2008
WELL I BOUGHT THIS CAR FROM BELLFLOWER AUTO MART THINKING THAT I BOUGHT A PRETTY DEPENDABLE CAR COME TO FIND OUT THE PREVIOUS OWNER WAS DRINKING AND DRIVING AND TOTALED THE CAR, SO NOW THE CAR SHOULD HAVE A SALVAGE TITLE BUT IT DOESNT THE AIRBAG SYSTEM IN THE CAR DOES NOT WORK AT ALL, THE DEALER BOUGHT THE WRECKED CAR FROM AUCTION AND REPAIRED IT THEMSELVES AND SOLD IT TO ME AS IF IT WAS NEVER IN ... Read more
Incident date: Jul 18, 2008
WELL I BOUGHT THIS CAR FROM BELLFLOWER AUTO MART THINKING THAT I BOUGHT A PRETTY DEPENDABLE CAR COME TO FIND OUT THE PREVIOUS OWNER WAS DRINKING AND DRIVING AND TOTALED THE CAR, SO NOW THE CAR SHOULD HAVE A SALVAGE TITLE BUT IT DOESNT THE AIRBAG SYSTEM IN THE CAR DOES NOT WORK AT ALL, THE DEALER BOUGHT THE WRECKED CAR FROM AUCTION AND REPAIRED IT THEMSELVES AND SOLD IT TO ME AS IF IT WAS NEVER IN ... Read more
Incident date: Jul 18, 2008
WELL I BOUGHT THIS CAR FROM BELLFLOWER AUTO MART THINKING THAT I BOUGHT A PRETTY DEPENDABLE CAR COME TO FIND OUT THE PREVIOUS OWNER WAS DRINKING AND DRIVING AND TOTALED THE CAR, SO NOW THE CAR SHOULD HAVE A SALVAGE TITLE BUT IT DOESNT THE AIRBAG SYSTEM IN THE CAR DOES NOT WORK AT ALL, THE DEALER BOUGHT THE WRECKED CAR FROM AUCTION AND REPAIRED IT THEMSELVES AND SOLD IT TO ME AS IF IT WAS NEVER IN ... Read more
Incident date: Jul 18, 2008
WELL I BOUGHT THIS CAR FROM BELLFLOWER AUTO MART THINKING THAT I BOUGHT A PRETTY DEPENDABLE CAR COME TO FIND OUT THE PREVIOUS OWNER WAS DRINKING AND DRIVING AND TOTALED THE CAR, SO NOW THE CAR SHOULD HAVE A SALVAGE TITLE BUT IT DOESNT THE AIRBAG SYSTEM IN THE CAR DOES NOT WORK AT ALL, THE DEALER BOUGHT THE WRECKED CAR FROM AUCTION AND REPAIRED IT THEMSELVES AND SOLD IT TO ME AS IF IT WAS NEVER IN ... Read more
Incident date: Jul 18, 2008
WELL I BOUGHT THIS CAR FROM BELLFLOWER AUTO MART THINKING THAT I BOUGHT A PRETTY DEPENDABLE CAR COME TO FIND OUT THE PREVIOUS OWNER WAS DRINKING AND DRIVING AND TOTALED THE CAR, SO NOW THE CAR SHOULD HAVE A SALVAGE TITLE BUT IT DOESNT THE AIRBAG SYSTEM IN THE CAR DOES NOT WORK AT ALL, THE DEALER BOUGHT THE WRECKED CAR FROM AUCTION AND REPAIRED IT THEMSELVES AND SOLD IT TO ME AS IF IT WAS NEVER IN ... Read more
Incident date: Jul 18, 2008
WELL I BOUGHT THIS CAR FROM BELLFLOWER AUTO MART THINKING THAT I BOUGHT A PRETTY DEPENDABLE CAR COME TO FIND OUT THE PREVIOUS OWNER WAS DRINKING AND DRIVING AND TOTALED THE CAR, SO NOW THE CAR SHOULD HAVE A SALVAGE TITLE BUT IT DOESNT THE AIRBAG SYSTEM IN THE CAR DOES NOT WORK AT ALL, THE DEALER BOUGHT THE WRECKED CAR FROM AUCTION AND REPAIRED IT THEMSELVES AND SOLD IT TO ME AS IF IT WAS NEVER IN ... Read more
Incident date: Aug 7, 2009
2004 INFINITI G35 SEDAN MODEL PROBLEM: SEAT TRACK THE DRIVER SIDE SEAT TRACK IS SEVERELY LOOSE; LITTLE BY LITTLE THE SEAT BEGAN TO BECOME LOOSER; TOO A POINT WERE IT ALMOST A ROCKING CHAIR. DECIDING THAT MY VEHICLE IS UNDER WARRANTY I TOOK THE VEHICLE TO AUTHORIZED DEALERSHIP. RESULT I WAS CHARGED $350 FOR THEM TO REVIEW THE VEHICLE AND COME TO SAME CONCLUSION THAT THE SEAT TRACK IS NOT WORKING ... Read more
Incident date: May 10, 2009
I OWN A 2003 INFINITY G35 SEDAN. THE CLIMATE CONTROL SYSTEM OFTEN TURNS ON BY IT SELF. DEPENDING ON THE WEATHER THIS CAUSES THE WINDSHIELD TO FOG SO IT IS HAD TO SEE WHILE DRIVING. I HAVE SEEN ON THE ONLINE FORUMS THAT A LOT OF PEOPLE HAVE THIS PROBLEM. THE DEALERS WANT TO CHARGE $ 1,200 TO REPLACE THESE UNITS. *TR
Incident date: Jul 28, 2009
OWNED A 2003 INFINITI I35. IT BEGAN TO STALL WHILE RUNNING, AT INTERSTATE SPEEDS, STREET SPEEDS, AT STOP LIGHTS. MECHANIC THOUGHT IT WAS THE BATTERY BUT PROBLEMS CONTINUED. WE SOLD VEHICLE DUE TO ISSUES AND NEEDING RELIABLE VEHICLE. TWO MONTHS AFTER SELLING IT, OUR OTHER 2003 INFINITI, A G35 COUPE, BEGAN HAVING THE SAME ISSUES. TOOK TO INFINITI DEALER AND THEY STATED THE ERROR WAS P0340 AND C... Read more
Incident date: Jul 14, 2009
TL*THE CONTACT OWNS A 2005 INFINITI G35. THE CONTACT STATED THAT THE AIR BAG LIGHT WOULD BLINK ALONG WITH ANOTHER LIGHT, WHICH INDICATED THAT THE PASSENGER SIDE AIR BAG WAS OFF. THE INDICATORS WOULD ALERT THAT THE AIR BAG WAS OFF EVEN WHEN THE PASSENGER SEAT WAS OCCUPIED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE ENTIRE UNIT NEEDED TO BE REPLACED AT THE COST OF ALMOST ... Read more
Incident date: Jun 22, 2009
I HAVE A 2006 INFINITI G35 AND THE IDLER PULLEY ON THE CAR HAS FAILED ONCE BEFORE AND IT IS OCCURRING AGAIN. THE CAR HAS 10,500 MILES ON IT. THE FIRST ONE FAILED AT 7500 MILES OF USE. THE DEALER TOLD ME THAT THIS IS A COMMON FAILURE IN THESE CARS. THEY REPLACED THE FIRST ONE UNDER WARRANTY AND THE CAR IS NOW OUT OF WARRANTY. *TR
Incident date: Jul 15, 2009
NORMAL DRIVING ON HIGHWAY THE CAR SUDDENLY PULLED TO THE LEFT MOVING IN TO THE ONCOMING TRAFFIC LANE THEN PULLED SIDE TO SIDE. AGGRESSIVE COUNTER STEERING AND SLOWING DOWN WAS REQUIRED TO GET THE CAR TO STRAIGHTEN OUT. DRY ROAD 65 MPH THIS IS APPARENTLY A RECURRING PROBLEM WITH M35'S. FORTUNATELY THE ONCOMING LANE WAS CLEAR OR THERE WOULD HAVE BEEN A HEAD ON. THIS IS A SERIOUS DEFECT WHICH SHO... Read more
INFINITI
999R5-AR000
(9999) - EQUIPMENT
Jul 13, 2009
Incident date: Jul 3, 2009
I PURCHASED AN 07 INFINITI M35X AND HAD SEVERAL ISSUES WITH IT. THE MAJOR ISSUE WAS DUE TO A "DRAGGING, RASP RATTLING, ROCKS IN A CAN SOUND" COMING FROM UNDERNEATH THE CAR; WHICH I FOUGHT WITH THE DEALERSHIP ON FOR OVER A YEAR. SINCE THEN; I WORKED A DEAL WITH THE NEW AND CURRENT GM ON A 09 M35 SPORT AND THE SAME RATTLING HAS AROUSED AGAIN; "ROCKS IN A CAN" SOUND COMING FROM THE CAR AFTER PUTTING ... Read more
Incident date: Jul 3, 2009
I PURCHASED AN 07 INFINITI M35X AND HAD SEVERAL ISSUES WITH IT. THE MAJOR ISSUE WAS DUE TO A "DRAGGING, RASP RATTLING, ROCKS IN A CAN SOUND" COMING FROM UNDERNEATH THE CAR; WHICH I FOUGHT WITH THE DEALERSHIP ON FOR OVER A YEAR. SINCE THEN; I WORKED A DEAL WITH THE NEW AND CURRENT GM ON A 09 M35 SPORT AND THE SAME RATTLING HAS AROUSED AGAIN; "ROCKS IN A CAN" SOUND COMING FROM THE CAR AFTER PUTTING ... Read more
Incident date: Jul 3, 2009
I PURCHASED AN 07 INFINITI M35X AND HAD SEVERAL ISSUES WITH IT. THE MAJOR ISSUE WAS DUE TO A "DRAGGING, RASP RATTLING, ROCKS IN A CAN SOUND" COMING FROM UNDERNEATH THE CAR; WHICH I FOUGHT WITH THE DEALERSHIP ON FOR OVER A YEAR. SINCE THEN; I WORKED A DEAL WITH THE NEW AND CURRENT GM ON A 09 M35 SPORT AND THE SAME RATTLING HAS AROUSED AGAIN; "ROCKS IN A CAN" SOUND COMING FROM THE CAR AFTER PUTTING ... Read more
Incident date: Jul 9, 2009
2003 INFINITI G35 SEDAN BATTERY WAS DEAD AFTER NOT STARTING VEHICLE FOR MORE THAN 3 DAYS. THE CD PLAYER IS THE CULPRIT AND THE "EJECT" CONTINUES TO CYCLE EVEN WITH THE CAR TURNED OFF. THIS IS THE SECOND TIME IN 4 MONTHS THAT THE NEW BATTERY IS DEAD AFTER SITTING FOR A FEW DAYS. *TR
Incident date: Jul 9, 2009
2003 INFINITI G35 SEDAN BATTERY WAS DEAD AFTER NOT STARTING VEHICLE FOR MORE THAN 3 DAYS. THE CD PLAYER IS THE CULPRIT AND THE "EJECT" CONTINUES TO CYCLE EVEN WITH THE CAR TURNED OFF. THIS IS THE SECOND TIME IN 4 MONTHS THAT THE NEW BATTERY IS DEAD AFTER SITTING FOR A FEW DAYS. *TR
Incident date: May 10, 1997
I HAVE A G35 2003 AND HAD TO REPLACE THE RADIO 28041-AM883 CIRCUIT BOARD ON 5/10/07 (IT WAS UNDER WARRANTY AT THAT TIME). ALSO, WHEN I WAS TRAVELING UP NORTH THE CAR WOULD NOT START LAST WINTER I TOOK IT TO A INDEPENDENT REPAIR SHOP AND THEY DISCONNECTED THE RADIO - CHARGE THE BATTERY - AND IT WORKS FINE NOW. TODAY 06/30/09 I AM HAVING EXACTLY THE SAME PROBLEM AS I DID IN 2007 - THE AIR IS RUNNI... Read more
Incident date: Jun 30, 2009
THERE WAS NO CRASH OR RESULTING INJURIES--BUT HAVING A CLUTCH WHICH STICKS MAY EVENTUALLY LEAD TO A CATASTROPHIC INCIDENT. THE DEALERSHIP ADDRESSED THE PROBLEM AT 50,000 MILES, BUT IT HAS SINCE RETURNED. THERE ARE MANY G35-DEVOTED WEBSITES AND BLOGS WHERE G35 OWNERS COMPLAIN ABOUT THE SAME PROBLEM, BUT IT DOES NOT APPEAR THEY HAVE FOLLOWED UP BY FILING A COMPLAINT. MANY OWNERS REPORT THE SAME S... Read more
Incident date: Jun 10, 2009
WHEN DRIVING MY G35 COUPE IN STOP & GO TRAFFIC IN WARM WEATHER, THE CLUTCH DOES NOT COMPLETELY ENGAGE. THE PEDAL ONLY COMES ABOUT HALF-WAY UP AND SOMETIMES LESS THAN THAT. I ALMOST HAD TO PUT THE CAR OF THE SIDE OF THE ROAD BECAUSE THE CLUTCH WOULD NOT ENGAGE AT ONE POINT. I HAVE REPLACED THE FLUID AND ENSURED THE LINES WERE CLEAR OF AIR TO NO RESOLVE. THE CAR HAS LESS THAN 20K MILES. *TR
Incident date: May 31, 2009
WHILE DRIVING MY 2002 INFINITI QX4 WITH THREE OTHER ADULTS AND AN INFANT IN THE AUTO, THE ENTIRE HUB OF THE RIGHT REAR WHEEL BROKE AWAY AND AFTER CAUSING DAMAGE TO THE SIDE AND DOOR OF THE CAR, CONTINUED TO FLY DOWN THE STREET. I WAS TRAVELING AT 40 MPH ON A SUBURBAN STREET. THE POLICE OFFICER WHO ASSISTED TOLD US THAT WE WERE LUCKY TO BE ALIVE. FLETCHER JONES/CHICAGO WHERE THIS VEHICLE WAS PUR... Read more
Incident date: Jun 20, 2009
THE CAR JUST START SMOKING UNDER THE HOOD. MY CAR CAUGHT FIRE, AND NOBODY KNOWS WHAT IS GOING ON. *TR
Fire
Incident date: Jan 1, 1901
CONSUMER STATES THAT BEFORE THEY RECEIVED THE FIRST RECALL NOTICE FOR THEIR 1998 INFINITI QX4, THEY HAD A PROBLEM WITH CORROSION. *NJ THE CONSUMER STATED HE HAD THE REPAIRS MADE ON THE LEAKING FUEL FILLER TUBE PRIOR TO RECEIVING THE RECALL. THE CONSUMERS MECHANIC STATED THE VEHICLE WAS NOT SAFE TO DRIVE BECAUSE THE CORROSION HAD CAUSED THE DETACHMENT OF THE LEFT STRUT TOWER FROM THE FRAME AND N... Read more
Incident date: Jan 1, 1901
CONSUMER STATES THAT BEFORE THEY RECEIVED THE FIRST RECALL NOTICE FOR THEIR 1998 INFINITI QX4, THEY HAD A PROBLEM WITH CORROSION. *NJ THE CONSUMER STATED HE HAD THE REPAIRS MADE ON THE LEAKING FUEL FILLER TUBE PRIOR TO RECEIVING THE RECALL. THE CONSUMERS MECHANIC STATED THE VEHICLE WAS NOT SAFE TO DRIVE BECAUSE THE CORROSION HAD CAUSED THE DETACHMENT OF THE LEFT STRUT TOWER FROM THE FRAME AND N... Read more
Incident date: Jun 9, 2009
GOODYEAR MODEL GT-1 ON 1994 INFINITY RIGHT REAR TREAD COMPLETELY SEPARATED FROM TIRE IN ONE PIECE. *TR
Incident date: Mar 15, 2009
MY 2003 INFINITY G35 HAS AN ELECTRICAL PROBLEM WITH THE RADIO WHICH CAUSES THE CLIMATE CONTROL SYSTEM TO FREEZE UP DEFROSTER WILL NOT WORK FRONT OR REAR CAUSING FOGGING WHEN TEMPERATURE CHANGES THIS IMPAIRS MY VISION AND CREATES A DANGEROUS CONDITION INFINITY WILL NOT DO ANYTHING TO FIX THIS THEY RECALLED SOME VEHICLES SO THEIR AWARE OF THIS CONDITION. *TR
Incident date: Mar 15, 2009
MY 2003 INFINITY G35 HAS AN ELECTRICAL PROBLEM WITH THE RADIO WHICH CAUSES THE CLIMATE CONTROL SYSTEM TO FREEZE UP DEFROSTER WILL NOT WORK FRONT OR REAR CAUSING FOGGING WHEN TEMPERATURE CHANGES THIS IMPAIRS MY VISION AND CREATES A DANGEROUS CONDITION INFINITY WILL NOT DO ANYTHING TO FIX THIS THEY RECALLED SOME VEHICLES SO THEIR AWARE OF THIS CONDITION. *TR
Incident date: May 9, 2009
TL*THE CONTACT OWNS A 1998 INFINITI I30. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT CONTINUED TO ILLUMINATE ON THE INSTRUMENT PANEL. THE DEALER STATED THAT THE PASSENGER SIDE AIR BAG NEEDED TO BE REPLACED AT THE COST OF OVER $1,000. THERE WERE NO RECALLS FOR THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE AND CURRENT MILEAGES WERE LESS THAN 64, 726. UPDATED 07/14/09 *BF UPDATED 07/... Read more
Incident date: Nov 3, 2008
I HAVE A 2006 INFINITI G35 SEDAN. AFTER I PURCHASED THE CAR. I NOTICED THAT THERE WAS NOISE COMING FROM THE CARS BELT DURING COLD START. I TOOK IT TO THE DEALER THEY SAID IT WAS THE BELTS. I GOT THEM CHANGED. ITS IS STILL MAKING NOISE. I HAVE BEEN ON OTHER FORUM SITES AND OTHER PEOPLE HAVE THE SAME PROBLEM. FOR SOME PEOPLE THE NOISE LASTS A FEW SECONDS FOR OTHER COUPLE OF MINUTES. I HAVE ALWAYS CA... Read more
Incident date: May 15, 2009
TL*THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 07V435000 (FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP) AND CALLED THE DEALER FOR AN APPOINTMENT. SHE WAS ADVISED THAT THE NEAREST DEALER WAS THREE HOURS AWAY. THE MANUFACTURER STATED THAT SHE WOULD HAVE TO DRIVE THREE HOURS TO AN INFINITI DEALER IF SHE WANTED A FREE RE... Read more
Incident date: May 10, 2009
I DID A OIL CHANGE ON MY CAR THIS DAY. I ALSO DID THE ONE PRIOR TO IT. I PUT 5 QUARTS IN, BUT ONLY DRAINED ABOUT 2-2 1/2 QTS. THE DEALERSHIP SAID THAT IT IS A KNOWN ISSUE AND THAT THEY NEED TO DO MY NEXT OIL CHANGE AND START THE OIL CONSUMPTION TESTS. THEY SAID THAT IF IT IS A PROBLEM, THEY WILL TAKE THE APPROPRIATE STEPS AND POSSIBLY HAVE THE ENGINE REPLACED. *TR
Incident date: May 6, 2009
2006 INFINITI G35 COUPE & SEDAN OTHER MODELS MAY BE AFFECTED, AND FROM RESEARCH THERE IS. HYDRAULIC CLUTCH FLUID BOILS AND CONTAMINATES SIMILAR TO GM PROBLEM. THIS RESULTS IN THE CLUTCH NOT COMING UP FROM THE FLOOR ALL THE WAY. I'VE SEARCHED A LOT ON THE INTERNET SEEMS TO BE A COMMON PROBLEM AND AS OF RIGHT NOW INIFINITI CLAIMS NO KNOWLEDGE (ALLEGEDLY). THE CLUTCH USES DOT3 BRAKE FLUID WHICH ... Read more
Incident date: Mar 2, 2009
TRAMLINING ON INFINITI M35X. *TR