Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,875 complaints for INFINITI
Incident date: Jan 1, 1901
2003 INFINITI I35 RECALL 03V455000*CW THE CONSUMER STATED HE EXPERIENCED THE SYMPTOMS AS DESCRIBED IN THE RECALL. THE RECALL WAS ISSUED IN LATE 2003, BUT HIS PROBLEM DID NOT ARISE UNTIL 7 YEARS LATER. *JB
Incident date: Feb 25, 2007
I HAVE A 2007 INFINITI M35X WHICH HAS A TERRIBLE PROBLEM WITH THE STEERING WHEN I AM DRIVING OVER A RUTTED OR BUMPY ROAD. THE STEERING WILL PULL HARD TO ONE SIDE OR THE OTHER AND ONE TIME ALMOST TOOK ME OFF THE ROAD. THE DEALER SAYS IT'S THE TIRES, WHICH ARE GOODYEAR RSA ORIGINAL EQUIPMENT ON THE CAR. HOWEVER, I HAVE DRIVEN THEIR OTHER CARS WITH THE SAME TIRES WITHOUT ANY PROBLEMS AT ALL. I'VE ... Read more
Incident date: Jan 1, 1901
2008 INFINITI M35X HAS A DEFECTIVE STEERING MECHANISM. *BF THE CONSUMER STATED THE VEHICLE HAS A DEFECTIVE STEERING MECHANISM, WHICH CAUSED THE STEERING WHEEL TO ACT IN AN UNCONTROLLABLE MANNER. THE STEERING WHEEL TURNED UP TO 130 DEGREES WITHOUT DRIVER INPUT AS THE CAR SLOWED DOWN BEFORE IT CAME TO A COMPLETE STOP. THE BEHAVIOR OCCURRED ON A DAILY BASIS. DURING THE FIRST FOUR TIMES, THE DEALE... Read more
Incident date: Feb 15, 2010
2009 INFINITI M35X WILL MAKE A "HARD TURN" ON SLIGHTLY UNEVEN ROADS AND CAUSE THE VEHICLE TO GO QUICKLY TO THE LEFT OR RIGHT.. SEVERE HAZARD AND FROM WHAT I REVIEWED THERE ARE SEVERAL COMPLAINTS ALREADY ABOUT THE ISSUE. THIS IS AN ACCIDENT WAITING TO HAPPEN THAT WILL ULTIMATELY BE BLAMED ON THE GOVERNMENT FOR HAVING UNEVEN ROADS BECAUSE THE M35X WILL GO WITH THE ROAD. IT IS ALSO SOMEWHAT DIFFIC... Read more
INFINITI
999R5-AR000
(9999) - EQUIPMENT:ELECTRICAL
Feb 24, 2010
Incident date: Sep 7, 2009
DRIVER SEAT TRACK. WHITE NYLON GEAR STRIPPED, THIS WILL CAUSE THE SEAT NOT TO GO BACK AND FORWARDS. DEALER WILL NOT WARRANTY THE WORK, BUT IS WILLING TO SELL CUSTOMER A NEW SEAT TRACK COSTING US $1400 FOR REPAIRS. I AM NOT THE ONLY PERSON THAT HAS THIS PROBLEM. *TR
Incident date: Sep 7, 2009
DRIVER SEAT TRACK. WHITE NYLON GEAR STRIPPED, THIS WILL CAUSE THE SEAT NOT TO GO BACK AND FORWARDS. DEALER WILL NOT WARRANTY THE WORK, BUT IS WILLING TO SELL CUSTOMER A NEW SEAT TRACK COSTING US $1400 FOR REPAIRS. I AM NOT THE ONLY PERSON THAT HAS THIS PROBLEM. *TR
Incident date: Feb 22, 2010
THIS IS A BIG PROBLEM WITH THIS ENGINE, THEY HAVE A EXCESSIVE OIL CONSUMPTION PROBLEM. MY G35 CONSUME 1 QUART OF OIL EVERY 500 MILES , THE CAR ONLY HAVE 66,000 ORIGINAL MILES ON IT, INFINITI TOLD ME THERE IS NOTHING THEY CAN DO DUE TO THE CAR IS OUT OF WARRANTY, READ ON FORUMS ABOUT THE SAME ISSUE AND THERE IS THOUSANDS OF INFINITI G35 OWNER WITH THE SAME PROBLEM, AND INFINITI HAS NOT DO ANYTHING ... Read more
Incident date: Jun 15, 2002
AIR BAG LIGHT CAME ON, TOOK VEHICLE TO DEALER, WAS TOLD SENSOR WENT BAD. MADE REPAIR. ABOUT TWO YEARS LATER, AIR BAG LIGHT CAME BACK ON WITH SIMILAR PROBLEM. WAS TOLD AIR BAGS WERE NON-FUNCTIONAL WHEN AIR BAG LIGHT WAS ON. *TR
Incident date: Feb 1, 2010
INFINITI M35X 2007 TPMS MALFUNCTION. TPMS WARNING LIGHT IS ILLUMINATED. ON THE IN-DASH INFORMATION SCREEN, THE FRONT RIGHT TIRE DOES NOT REGISTER TIRE PRESSURE. ALL OTHER TIRES REGISTER PRESSURE IN NORMAL RANGE. *TR
Incident date: Jan 1, 1901
2008 INFINITI M35 DEFECTIVE STEERING MECHANISM*CW THE CONSUMER STATED THE DEFECTIVE STEERING MECHANISM CAUSED THE STEERING WHEEL TO ACT IN AN UNCONTROLLABLE MANNER WITHOUT DRIVER INPUT. AFTER FIVE ATTEMPTS OF TRYING TO CONVINCE THE DEALER THERE WAS A PROBLEM, THEY FINALLY ACKNOWLEDGED A PROBLEM WITH THE STEERING MECHANISM AND ATTEMPTED TO FIX IT. HOWEVER, THE PROBLEM REMAINED UNSOLVED AND THE HA... Read more
Incident date: Feb 3, 2010
I OWN A TWO-MONTH OLD INFINITI G37X. WHEN BRAKING AT HIGHWAY SPEED, THE ENGINE DOES NOT SEEM TO SLOW DOWN AS FAST AS IT SHOULD. I BROUGHT THIS TO MY INFINITI DEALER THIS WEEK. THEY CONDUCTED TESTS ON IT AND FOUND THAT IT "PERFORMS AS DESIGNED." HOWEVER, THEY ACKNOWLEDGED THAT THE TRANSMISSION DOES NOT SLOW DOWN WHEN THE BRAKE IS APPLIED - THAT THE ENGINE IS DESIGNED TO "CLICK DOWN" FROM GEAR T... Read more
Incident date: Feb 9, 2010
THE CAR SUDDENLY LOSES THROTTLE CONTROL UNDER NORMAL DRIVING CONDITIONS; THE ENGINE RETURN TO "IDLE SPEED". I WAS DRIVING ON THE EXPRESSWAY AND ALL OF A SUDDEN THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED SLOWING DOWN. I PRESSED ON THE GAS PEDAL ALL THE WAY DOWN BUT THE CAR REFUSED TO ACCELERATE. I MANAGED TO PULL OVER AND STOP THE ENGINE. AND THEN RESTARTED THE CAR AND IT SEEMED TO ... Read more
Incident date: Feb 9, 2010
THE CAR SUDDENLY LOSES THROTTLE CONTROL UNDER NORMAL DRIVING CONDITIONS; THE ENGINE RETURN TO "IDLE SPEED". I WAS DRIVING ON THE EXPRESSWAY AND ALL OF A SUDDEN THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED SLOWING DOWN. I PRESSED ON THE GAS PEDAL ALL THE WAY DOWN BUT THE CAR REFUSED TO ACCELERATE. I MANAGED TO PULL OVER AND STOP THE ENGINE. AND THEN RESTARTED THE CAR AND IT SEEMED TO ... Read more
Incident date: Feb 9, 2010
THE CAR SUDDENLY LOSES THROTTLE CONTROL UNDER NORMAL DRIVING CONDITIONS; THE ENGINE RETURN TO "IDLE SPEED". I WAS DRIVING ON THE EXPRESSWAY AND ALL OF A SUDDEN THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED SLOWING DOWN. I PRESSED ON THE GAS PEDAL ALL THE WAY DOWN BUT THE CAR REFUSED TO ACCELERATE. I MANAGED TO PULL OVER AND STOP THE ENGINE. AND THEN RESTARTED THE CAR AND IT SEEMED TO ... Read more
Incident date: Jun 10, 2009
STEERING AND FRONT SUSPENSION WANDERS SUDDENLY AND ALMOST UNCONTROLLABLY WHEN VEHICLE TRANSITIONS FROM A SMOOTH TO SEMI-ROUGH ROAD SURFACE AT 50-65 MILES PER HOUR. *TR
Incident date: Jun 10, 2009
STEERING AND FRONT SUSPENSION WANDERS SUDDENLY AND ALMOST UNCONTROLLABLY WHEN VEHICLE TRANSITIONS FROM A SMOOTH TO SEMI-ROUGH ROAD SURFACE AT 50-65 MILES PER HOUR. *TR
Incident date: Nov 15, 2009
INFINITI ISSUED A NOTIFICATION THAT THE RADIATOR FAN MOTOR MAY BECOME INOPERABLE, WHICH MAY CAUSE THE ENGINE COOLANT TEMPERATURE TO RISE. IN THIS CASE THE ENGINE PROTECTION LOGIC WILL LIMIT THE VEHICLE SPEED TO PREVENT ANY DAMAGE TO THE ENGINE. I CONTEND THAT THIS IS A SAFETY ISSUE. SHOULD THIS FAILURE OCCUR, THE CAR MAY BE REQUIRED TO BE DRIVEN MANY MILES IN TRAFFIC AT A REDUCED SPEED. THIS I... Read more
Incident date: Jul 22, 2009
ON JULY, 22, 2009, MY 2006 INFINITI M35X ACCELERATED OUT OF CONTROL. I HAD PARKED THE CAR AND IT TOOK OFF , WENT THROUGH A METAL FENCE, THROUGH SOME BUSHES AND PULLED A POLE FROM THE GROUND. THE POLE LODGED AT THE BOTTOM OF THE CAR AND STOPPED THE CAR WHICH HAD NOT RESPONDED TO THE BRAKES. I WAS CLOSE TO A BRICK BUILDING AND WOULD HAVE BEEN SERIOUSLY INJURED OR KILLED (ACCORDING TO THE POLICE) ... Read more
Crash
Incident date: Feb 15, 2010
THE REAR HATCH MECHANISM ON MY INFINITI FX35 FAILED AND MADE THE VEHICLE COMPLETELY ACCESSIBLE TO ANYONE WHO WALKED BY. THE DEALER IS CHARGING $450 TO REPAIR IT, BUT WHEN I CHECK THE INTERNET, IT APPEARS TO BE A COMMON PROBLEM. THIS IS SUSPICIOUS AND SHOULD LIKELY BE A RECALL DUE TO THE SAFETY OF THE VEHICLE BEING COMPROMISED. ITEMS MAY FALL OUT OF THE CARGO AREA WITH THIS PROBLEM AND CAUSE ACC... Read more
Incident date: Apr 1, 2007
WHEN MY MOST FREQUENT PASSENGER OF 140 LBS SITS IN THE PASSENGER SEAT THE AIRBAG OFF LIGHT COMES ON INTERMITTENTLY. I HAVE TAKEN THIS INTO THE DEALER ABOUT 6 TIMES AND THEY HAVE NOT BEEN ABLE TO RECREATE THE ISSUE AND HAVE NOT BEEN ABLE TO FIND ANY ISSUE WHEN RUNNING TESTS ON THE COMPUTER. THIS MAKES ME VERY UNEASY AS AN ACCIDENT CAN HAPPEN AT ANYTIME AND I AM RISKING THE LIFE OF MY PASSENGE... Read more
Incident date: Dec 15, 2007
IN NOVEMBER 2007 I PURCHASED A NEW 2007 INFINITI M35. SINCE THAT TIME, WHENEVER I DRIVE OVER ROUGH SURFACES, THE CAR JERKS TO THE LEFT AND RIGHT, REQUIRING A VERY FIRM GRIP ON THE STEERING WHEEL AT ALL TIMES. THE LOCAL INFINITI SERVICE CONSULTANT SAID THIS WAS A COMMON PROBLEM FOR THIS TYPE VEHICLE. AFTER SOME RESEARCH, I DISCOVERED THERE ARE OTHER 2007 M35 OWNERS WITH THE SAME PROBLEM. THEY D... Read more
Incident date: Feb 10, 2010
MY 2003 INFINITI M45 GAS GAUGE DOES NOT WORK CORRECTLY. THE GAUGE SHOWS MUCH MORE GAS THAN WHAT THE HAS IN IT. *TR
INFINITI
999R5-AR000
(9999) - EQUIPMENT
Feb 9, 2010
Incident date: Dec 1, 2008
I OWN A 2001 INFINITI I30 WHICH WAS PURCHASED IN NOVEMBER 2000 FROM LYNNES INFINITI IN NEW JERSEY. EXCEPT FOR THE PROBLEM DISCUSSED BELOW, I HAVE BEEN QUITE PLEASED WITH THE VEHICLE. RECENTLY I NOTICED AN UNUSUAL SOUND COMING FROM THE ENGINE COMPARTMENT. THE SOUND SEEMED TO BE MORE PRONOUNCED AT HIGH SPEEDS, ABOVE 50 MPH. CURSORY INVESTIGATION REVEALED EXCESSIVE RUSTING AT AND AROUND THE MO... Read more
Incident date: Dec 1, 2008
I OWN A 2001 INFINITI I30 WHICH WAS PURCHASED IN NOVEMBER 2000 FROM LYNNES INFINITI IN NEW JERSEY. EXCEPT FOR THE PROBLEM DISCUSSED BELOW, I HAVE BEEN QUITE PLEASED WITH THE VEHICLE. RECENTLY I NOTICED AN UNUSUAL SOUND COMING FROM THE ENGINE COMPARTMENT. THE SOUND SEEMED TO BE MORE PRONOUNCED AT HIGH SPEEDS, ABOVE 50 MPH. CURSORY INVESTIGATION REVEALED EXCESSIVE RUSTING AT AND AROUND THE MO... Read more
Incident date: Dec 1, 2008
I OWN A 2001 INFINITI I30 WHICH WAS PURCHASED IN NOVEMBER 2000 FROM LYNNES INFINITI IN NEW JERSEY. EXCEPT FOR THE PROBLEM DISCUSSED BELOW, I HAVE BEEN QUITE PLEASED WITH THE VEHICLE. RECENTLY I NOTICED AN UNUSUAL SOUND COMING FROM THE ENGINE COMPARTMENT. THE SOUND SEEMED TO BE MORE PRONOUNCED AT HIGH SPEEDS, ABOVE 50 MPH. CURSORY INVESTIGATION REVEALED EXCESSIVE RUSTING AT AND AROUND THE MO... Read more
Incident date: Aug 7, 2009
MY 2006 INFINITI M35X WILL UNEXPECTEDLY WONDER ACROSS LANES. SOMETIMES IT GOES STRAIGHT THEN SUDDENLY IT WILL VEER RIGHT OR LEFT. I HAVE TAKEN IT TO THE DEALER AND VERIFIED THE ALIGNMENT WAS CORRECT. DEALER TOLD ME TRY NEW TIRES, WHICH I DID. NOTHING CORRECTS THE ISSUE. I HAVE FOUND MANY MANY DISCUSSIONS ON THIS ISSUE AND IT APPEARS A FAULTY RACK AND PINION BUT THE COMPANY WILL NOT REPLACE IT... Read more
Incident date: May 20, 2008
I HAVE A 2008 INFINITI M35 SPORT THAT I AM HAVING A SAFETY ISSUE WITH. THE CAR PULLS WHEN BRAKING IF THERE IS THE SLIGHTEST IMPERFECTION IN THE ROAD. I HAVE TO HANG ON TO THE STEERING WHEEL TO PREVENT IT FROM TRAVELING INTO THE NEXT LANE, WHICH AT TIMES IS ALMOST IMPOSSIBLE. I HAVE HAD INFINITI INSPECT IT MANY, MANY TIMES SINCE I PURCHASED IT BUT THEY DECLINE TO ACKNOWLEDGE THE PROBLEM. I F... Read more
Incident date: Dec 25, 2009
I HAVE AN '03 INFINITI FX35 WITH 90,000 MILES. I'M NOT AN ABUSIVE NOR NEGLIGENT OPERATOR AND HAVE HAD ALL MY SERVICES WELL MAINTAINED. CAR BEGAN BY OVERHEATING 15 HOURS INTO MY 16 HOUR DRIVE HOME FROM YELLOWSTONE THIS SUMMER. IT STARTED OVERHEATING WHEN I SLOWED DOWN IN TOWNS AND SUCH...REPLACED MY THERMOSTAT....FLUSHED EVERYTHING....DROVE FOR QUITE A FEW WEEKS MORE WITH NO PROBLEMS...THOUGHT IT W... Read more
Incident date: Sep 1, 2008
MY AC/RADIO WOULD TURN OFF AND ON BY ITSELF. I WOULD HAVE NO CONTROL OVER THE HEAT/AC TEMPERATURE IN MY CAR NOR THE FAN LEVELS. SOMETIMES WHEN THIS PROBLEM WAS OCCURRING, I COULD CONTROL THE RADIO WITH THE STEERING WHEEL CONTROLS. THIS STARTED IN THE FALL OF 08'. AS TIME WENT ON THE PROBLEM BECAME MORE FREQUENT AND WOULD ONLY BE CORRECTED IF I TURNED THE CAR OFF THEN ON AGAIN. SINCE EARLY FALL 09... Read more
Incident date: Jan 16, 2010
TIRE CANNOT MAINTAIN PRESSURE. THE TIRE IS SEEMINGLY WITHOUT LEAKS SO THE PROBLEM MUST BE IN THE RIM OR THE STEM. AIR NEEDS TO BE ADDED EVERY WEEK. POTENTIAL UNDERINFLATION ISSUES PERSIST. DEALER REFUSES TO CONSIDER THE ISSUE. INFINITI M35X - MODEL YEAR 2007. *TR
Incident date: Jan 16, 2010
TIRE CANNOT MAINTAIN PRESSURE. THE TIRE IS SEEMINGLY WITHOUT LEAKS SO THE PROBLEM MUST BE IN THE RIM OR THE STEM. AIR NEEDS TO BE ADDED EVERY WEEK. POTENTIAL UNDERINFLATION ISSUES PERSIST. DEALER REFUSES TO CONSIDER THE ISSUE. INFINITI M35X - MODEL YEAR 2007. *TR
Incident date: Jul 1, 2007
THE SPEEDOMETER AND ODOMETER IN MY 2007 INFINITI FX35 DO NOT TELL SPEED AND MILEAGE CORRECTLY. THE SPEEDOMETER ERROR IS A FUNCTION OF THE VEHICLE'S SPEED. IN OTHER WORDS, THE FASTER YOU ARE DRIVING THE LARGER THE ERROR. AT 75 MPH THE SPEEDOMETER READS ABOUT 82 MPH. *TR
Incident date: Oct 15, 2008
THE A/C CONTROLS, DEFROST, RADIO CONTROLS ON MY INFINITI G35 STOPPED WORKING. NO BUTTONS ON THE CONSOLE WILL WORK. INFINITI SAYS THAT THE CIRCUIT BOARD HAS MALFUNCTIONED CAUSING ALL OF THE CONTROLS ON THE CONSOLE INCLUDING THE DEFROST, HEATING AND AIR AND STEREO CONTROLS. *TR
Incident date: Feb 12, 2008
RESEARCH OF NHTSA RECORDS SHOW 3 OTHER COMPLAINTS SIMILAR TO MINE. I FIRST REPORTED THIS ISSUE TO NISSAN ON FEB-12-08. THE REAR SUSPENSION BOTTOMS OUT. DIAGNOSIS BY MY MECHANIC, LATER CONFIRMED BY THE INFINITI DEALER, WAS THE FAILURE OF THE PASSENGER SIDE MOOG REAR SUSPENSION MOUNT. MY MESSAGE TO NISSAN AT THE TIME READ AS FOLLOWS: "I AM UNPLEASANTLY SURPRISED THAT A BUSHING IN THE REAR SUSPE... Read more
Incident date: Jan 31, 2010
BRAKE FAILURE ON 2006 INFINITI QX56. ONE TIME. SITUATION DANGEROUS, DRIVER AVOIDING PEDESTRIANS AND VEHICLES ON A BUSY THOROUGHFARE. *TR
Incident date: Aug 1, 2009
CONTROLS ON CONSOLE FOR HEATING/AIR/DEFROSTER AND RADIO FAILED & REMAIN INOPERABLE. HEAT/AIR ARE LOCKED ON AT 75 DEGREES & CANNOT BE ADJUSTED. CANNOT TURN ON DEFROSTER. AS A CONSEQUENCE CAR IS UNSAFE TO DRIVE WHEN DEFROSTER IS NECESSARY. NUMEROUS SIMILAR COMPLAINTS HAVE ALREADY BEEN REPORTED TO NHTSA AND ARE ON THIS SITE. IN FEB 2003 INFINITI DID A VOLUNTARY SERVICE CAMPAIGN TO REPLACE A C... Read more
Incident date: Jan 2, 2010
THE CAR WAS BOUGHT WITHOUT THE KNOWLEDGE THAT THE CD PLAYER WOULD NOT EJECT OR TAKE ANY CD'S; THIS INFORMATION WAS NOT DIVULGED BY THE SELLER, BOB MOORE MOTORS OF OKLAHOMA CITY, OK. AFTER HAVING THE CAR FOR A LITTLE OVER A MONTH, THE ENTIRE CENTER CONSOLE (AC CONTROLS AND RADIO CONTROLS) BECAME UNRESPONSIVE. THE CAR NOW EMITS 90 AIR ON AUTO AC, FORCING ME TO DRIVE WITH MY WINDOW DOWN AT ALL TIME... Read more
Incident date: Jan 2, 2010
THE CAR WAS BOUGHT WITHOUT THE KNOWLEDGE THAT THE CD PLAYER WOULD NOT EJECT OR TAKE ANY CD'S; THIS INFORMATION WAS NOT DIVULGED BY THE SELLER, BOB MOORE MOTORS OF OKLAHOMA CITY, OK. AFTER HAVING THE CAR FOR A LITTLE OVER A MONTH, THE ENTIRE CENTER CONSOLE (AC CONTROLS AND RADIO CONTROLS) BECAME UNRESPONSIVE. THE CAR NOW EMITS 90 AIR ON AUTO AC, FORCING ME TO DRIVE WITH MY WINDOW DOWN AT ALL TIME... Read more
Incident date: Feb 3, 2010
SEEMS TO BE A COMMON PROBLEM WITH INFINITI M35X (JUST ALL WHEEL DRIVES) WITH TRAMLINING. CAR DANGEROUSLY JERKS AS TIRES TRACK INTO HWY GROOVES AND PAVEMENT GROOVES. THE PROBLEM GENERALLY GOES AWAY IF THE GOODYEAR RSA TIRES ARE REPLACED WITH CERTAIN OTHER BRAND TIRES. INFINITI IGNORES ALL REQUESTS TO REPAIR OR ADDRESS THE PROBLEM. IN SOME CASES, LIKE MINE, THE STEERING RACK WAS REPLACED BUT THAT ... Read more
Incident date: Feb 3, 2010
SEEMS TO BE A COMMON PROBLEM WITH INFINITI M35X (JUST ALL WHEEL DRIVES) WITH TRAMLINING. CAR DANGEROUSLY JERKS AS TIRES TRACK INTO HWY GROOVES AND PAVEMENT GROOVES. THE PROBLEM GENERALLY GOES AWAY IF THE GOODYEAR RSA TIRES ARE REPLACED WITH CERTAIN OTHER BRAND TIRES. INFINITI IGNORES ALL REQUESTS TO REPAIR OR ADDRESS THE PROBLEM. IN SOME CASES, LIKE MINE, THE STEERING RACK WAS REPLACED BUT THAT ... Read more
Incident date: Oct 1, 2009
I WAS DRIVING MY SISTER-IN-LAW TO MACARTHUR AIRPORT IN ISLIP, NY. WE CAME TO A RED LIGHT JUST OUTSIDE THE AIRPORT. I TOOK MY FOOT OFF THE GAS PEDAL AND PUT IT ON THE BRAKE PEDAL, BUT I FELT THE CAR WAS STILL TRYING TO MOVE AS THOUGH THERE WAS ANOTHER FOOT ON THE GAS PEDAL. FORTUNATELY IT WAS NOT THAT MUCH THRUST INVOLVED. I KEPT PRESSING HARDER ON THE BRAKE, BUT THE CAR KEPT INCHING FORWARD AT AB... Read more
Incident date: Jan 15, 2009
DEFECT IN THE SEAT HEATERS - INFINITI REFUSES TO CORRECT PROBLEM, STATES IT'S NORMAL, ALTHOUGH WHEN THE CAR WAS BOUGHT, THE NOISE WASN'T PRESENT. IN SITTING IN OTHER CARS, SAME MODEL, SAME YEAR, THIS NOISE ISN'T PRESENT. *TR
Incident date: Dec 7, 2009
1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENARIO. 2. NISSAN KNOWING THERE IS A SECURITY PR... Read more
Incident date: Jan 28, 2010
I WAS ON AN EXIT RAMP GOING 25-30 MPH. I ATTEMPTED TO STOP AND I HAD TOTAL BRAKE FAILURE. THE BRAKES "LOCKED" AND DID NOT STOP THE CAR AT ALL. IT WAS A FREEZING COLD DAY AND THERE WAS A "DUSTING OF SNOW" ON A FEW SECTIONS OF THE ROAD. THE CAR IS AN AWD VEHICLE. I AVOIDED CRASHING INTO NUMEROUS OTHER VEHICLES BY DRIVING OFF ROAD ONTO THE GRASS. *TR
Incident date: Jan 24, 2010
ON 01/24/08 I WAS DRIVING AT NORMAL SPEED AND WENT TO STEP ON THE GAS PEDAL OF MY INFINITY FX35 2008 WHEN ALL OF SUDDEN THE PEDAL GOT STUCK,OR IT GOT STUCK BTW THE MAT, AND CAUSING THE VEHICLE ACCELERATE, AT MUCH FASTER SPEED, I HAD LOST TOTAL CONTROL OF MY VEHICLE, IT WAS ONLY MATTER OF SECONDS THAT I CRASHED INTO FEW SAFETY POLES, SIGN, & GUARD RAIL, I ALMOST LOST MY LIFE ,THANK GOD I DIDN'T HI... Read more
Crash
Incident date: Jan 24, 2010
ON 01/24/08 I WAS DRIVING AT NORMAL SPEED AND WENT TO STEP ON THE GAS PEDAL OF MY INFINITY FX35 2008 WHEN ALL OF SUDDEN THE PEDAL GOT STUCK,OR IT GOT STUCK BTW THE MAT, AND CAUSING THE VEHICLE ACCELERATE, AT MUCH FASTER SPEED, I HAD LOST TOTAL CONTROL OF MY VEHICLE, IT WAS ONLY MATTER OF SECONDS THAT I CRASHED INTO FEW SAFETY POLES, SIGN, & GUARD RAIL, I ALMOST LOST MY LIFE ,THANK GOD I DIDN'T HI... Read more
Crash
Incident date: Jan 24, 2010
ON 01/24/08 I WAS DRIVING AT NORMAL SPEED AND WENT TO STEP ON THE GAS PEDAL OF MY INFINITY FX35 2008 WHEN ALL OF SUDDEN THE PEDAL GOT STUCK,OR IT GOT STUCK BTW THE MAT, AND CAUSING THE VEHICLE ACCELERATE, AT MUCH FASTER SPEED, I HAD LOST TOTAL CONTROL OF MY VEHICLE, IT WAS ONLY MATTER OF SECONDS THAT I CRASHED INTO FEW SAFETY POLES, SIGN, & GUARD RAIL, I ALMOST LOST MY LIFE ,THANK GOD I DIDN'T HI... Read more
Crash
Incident date: Jan 29, 2010
TL*THE CONTACT OWNS A 2003 INFINITI G35 COUPE. THE DEFROST BECAME INOPERABLE. THE FAILURE IS RELATED TO THE AUDIO CIRCUIT BOARD WHICH CONTROLS THE AIR CONDITIONER AND HEAT. THE DEALER WAS NOTIFIED; HOWEVER, THERE WERE NO RECALLS RELATED TO HER VIN. THE FAILURE MILEAGE WAS 83,000.
Incident date: Jan 1, 2010
2006 INFINITI M35 X LOSS OF CONTROL OF STEERING. CAR WOULD PULL BOTH LEFT AND RIGHT WHILE DRIVING AT HIGHWAY SPEEDS. HAD TO PULL CAR OFF THE HIGHWAY AND STEERING ISSUES PERSISTED. LEARNED OF OTHER REPORTS ON INFINITI M35X STEERING BY RESEARCHING ON INTERNET. REFERRED TO ISSUE AS TRAMLINING. THIS PROBLEM SHOULD BE ADDRESSED BY INFINITI AS LOSS OF STEERING COULD RESULT IN DEATH OR OTHER SERIOUS INJU... Read more
INFINITI
999R5-AR000
(9999) - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Jan 24, 2010
Incident date: Jan 10, 2010
THE PROBLEM STARTED A FEW WEEKS AGO. I SOMETIMES HAVE CONTROL OVER MY A/C AND RADIO AND OTHER TIMES IT DECIDES TO ONLY LET ME CONTROL THE RADIO FROM THE STEERING WHEEL. WHEN IT DOES GO OUT THE A/C PUTS ITSELF ON AUTO CONTROL AND IS PRETTY UNCOMFORTABLE. *TR