Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Jun 10, 2009
I OWN A 2003 INFINITI G35 SEDAN V6 BEGINNING IN JUNE 2009 MY RADIO WOULD RANDOMLY TURN OFF AND MY AC WOULD KICK ON FULL BLAST. IN JULY IT GOT WORSE AND ULTIMATELY I LOST ALL CONTROLS OF RADIO AND AIR CONTROLS INCLUDING THE DEFROSTER. MAJOR PROBLEM HERE IS I HAVE NO CONTROL OF A/C WHICH RUNS MY GAS DOWN AND NO CONTROL OF THE DEFROSTER WHICH IS A MAJOR PROBLEM WHILE DRIVING DUE TO THE COLD A MO... Read more
Incident date: Sep 23, 2007
AC STUCK ON BLOWING AIR, BUTTONS NOT WORKING, RADIO CONTROLS ONLY WORKS THROUGH STEERING CONTROLS. *TR
Incident date: Sep 23, 2007
AC STUCK ON BLOWING AIR, BUTTONS NOT WORKING, RADIO CONTROLS ONLY WORKS THROUGH STEERING CONTROLS. *TR
INFINITI
999R5-AR000
(9999) — EQUIPMENT:APPLIANCE:AIR CONDITIONER
Sep 27, 2009
Incident date: Sep 23, 2007
AC STUCK ON BLOWING AIR, BUTTONS NOT WORKING, RADIO CONTROLS ONLY WORKS THROUGH STEERING CONTROLS. *TR
Incident date: Sep 1, 2009
I PURCHASED AN INFINITY M35 PULLS TO THE RIGHT AND THE DEALERSHIP IS NOT ABLE TO FIX IT. I AM CONCERNED ABOUT MY SAFETY THE DEALERSHIP FIXED THE ALIGNMENT, ROTATED THE TIRES, THEY TELL ME IT'S FIXED, BUT AFTER EACH SERVICE FOR THIS PROBLEM, THE PROBLEM IS UNCHANGED. THERE NEEDS TO BE A RECALL TO FIX THIS PROBLEM AS APPARENTLY THIS IS A KNOWN PROBLEM AT INFINITY AND MANY PEOPLE HAVE COMPLAINED O... Read more
Incident date: Sep 15, 2009
TL*THE CONTACT OWNS A 2004 INFINITI M45. THE DRIVER SIDE FRONT SEAT WAS UNSTABLE SINCE THE SEAT BRACKET WAS BROKEN. THE VEHICLE WAS TAKEN TO THE DEALER, AND THE TECHNICIAN CONCLUDED THAT THE BRACKET HAS WEAK SPOTS THAT CAUSED CRACKS IN THE WELD. THE WARRANTY HAS EXPIRED AND THE CONTACT IS REQUIRED TO PAY $1200.00 TO HAVE THE VEHICLE REPAIRED. NO REPAIRS HAVE BEEN MADE. THE FAILURE AND CURRENT MIL... Read more
Incident date: Aug 15, 2009
2001 INFINITI I30T MY MECHANIC HAD THE INFINITI ON A LIFT TO INVESTIGATE A BRAKE PROBLEM. WHILE THERE HE NOTICED THAT A SECTION OF THE FRAME JUST BELOW THE RADIATOR THAT SUPPORTS IT AND THE ENGINE CRADLE WAS EXTREMELY CORRODED. WHAT ALARMED HIM IS THAT ONE, HE'S SEEN THIS WITH GREATER FREQUENCY ON THE FEW INFINITI I30S HE'S WORKED ON AS WELL AS ITS SISTER VEHICLE OF THAT GENERATION, THE NISSAN... Read more
Incident date: Feb 20, 2009
I BOUGHT MY 2004 INFINITI G35 IN JAN 2009 IT HAD ABOUT 135000 MILES. ABOUT A MONTH LATER MY CD PLAYER SAID CHECK CD. THE RADIO AND CASSETTE PLAYER WORKS FINE. I TRIED NEW CDS AND CLEAN THE CD PLAYER BUT STILL DIDN'T WORK. I CALL INFINITI THEY SAID I MAY HAVE TO GET A REFURBISHED UNIT. I TOLD THEM THAT THE CD PLAYER SHOULD LAST LONGER THAN 5 YEARS AND THAT I HAD A 96 PONTIAC UNIT THAT STILL WORK. A... Read more
Incident date: Feb 20, 2009
I BOUGHT MY 2004 INFINITI G35 IN JAN 2009 IT HAD ABOUT 135000 MILES. ABOUT A MONTH LATER MY CD PLAYER SAID CHECK CD. THE RADIO AND CASSETTE PLAYER WORKS FINE. I TRIED NEW CDS AND CLEAN THE CD PLAYER BUT STILL DIDN'T WORK. I CALL INFINITI THEY SAID I MAY HAVE TO GET A REFURBISHED UNIT. I TOLD THEM THAT THE CD PLAYER SHOULD LAST LONGER THAN 5 YEARS AND THAT I HAD A 96 PONTIAC UNIT THAT STILL WORK. A... Read more
Incident date: Sep 20, 2009
THE AC UNIT/RADIO ARE NOT IN WORKING ORDER. THE AC IS STUCK ON AT 74 AND RANGES FROM BLOWING AIR FULL BLAST TO THE LOWEST SETTING VERY SPORADICALLY. THERE IS NO POWER TO THE RADIO AND EITHER OF THE TWO CAN BE TURNED ON OR OFF UP OR DOWN. THIS IS A BIG INCONVENIENCE SINCE WE LIVE WHERE IT IS VERY HOT! ALSO WORRIED THAT WITH IT BEING AN ELECTRICAL ISSUE A FIRE COULD ARISE! NOT VERY IMPRESSED FOR DRI... Read more
Incident date: Apr 12, 2009
RADIO, FRONT AND REAR DEFROST AND CLIMATE CONTROL ALL STOPPED WORKING. *TR
Incident date: Aug 1, 2009
I PURCHASED A 2007 INFINITI M45 SPORT AND FEEL THAT I HAVE AN INCREDIBLY DANGEROUS SAFETY ISSUE DUE TO THE STEERING AND/OR WHEELS AND TIRES. THE PROBLEM, KNOWN AS "TRAMLINING", IS THAT ON SLIGHTLY UNEVEN OR LIGHTLY DAMAGED ROADS THE CAR'S STEERING DECIDES TO AGGRESSIVELY FOLLOW A PATH THAT IT CHOOSES ITSELF AND IF THE DRIVER HAS THE SLIGHTEST LAPSE IN ATTENTION, THE CAR WILL ABRUPTLY VEER COMPLET... Read more
Incident date: Oct 12, 2008
TL*THE CONTACT OWNS A 2003 INFINTI G35. WHILE DRIVING APPROXIMATELY 40 MPH ON NORMAL ROAD CONDITIONS; THE CONTROL SELECTOR MODE FOR THE RADIO WAS ENGAGED AND SUDDENLY CAUSED THE DEFROST AND THE HEATING SYSTEM TO MALFUNCTION. THE FAILURES OCCURRED INTERMITTENTLY WHICH BECAME WORSE OVER A PERIOD OF TIME AND OCCURRED CONTINUOUSLY. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT HAD CONCERNS OF THE S... Read more
Incident date: Aug 30, 2009
THE DEFROST NO LONGER WORKS. IT HAS SHORT CIRCUITED THE HEAT AND AC UNIT. THE ENTIRE UNIT CONTROLS THE RADIO AND CD PLAYER. CAN'T CONTROL ANY OF THESE FUNCTIONS. MANY PEOPLE WITH THE 2003 INFINITY G 35 HAVE THESE PROBLEMS. *TR
Incident date: Sep 1, 2009
I HAVE LOST CONTROL OF THE A/C AND RADIO CONTROLS IN MY 2003 INFINITI G35. I HAVE BEEN EXPERIENCING THIS PROBLEM ON AND OFF FOR THE PAST 3 WEEKS. I DID NOT REALIZE THAT THIS WAS A MAJOR SAFETY ISSUE UNTIL LAST NIGHT WHEN I WAS UNABLE TO TURN ON THE FRONT OR REAR WINDOW DEFROSTERS. I COULD BARELY SEE WHILE DRIVING ON THE FREEWAY. I CONTACTED INFINITI AND THEY TOLD ME THAT THIS PROBLEM WAS WELL K... Read more
Incident date: Feb 25, 2006
MY 2003 G35 COUPE HAVE BRAKE PROBLEM WHERE THE BRAKE PADS AND ROTOR WILL WEAR OUT SO QUICK. I HAVE GONE THROUGH 2 SETS OF PADS AND ROTOR WITHIN 40KM. RICHMOND NISSAN REFUSE TO FIX IT FOR ME UNDER WARRANTY. I FINALLY HAD TO REPLACE THEM MYSELF AT MY OWN COST. *TR
Incident date: Aug 10, 2009
TL*THE CONTACT OWNS A 2003 INFINITI G35 SEDAN. THE CONTACT HAD THE CIRCUIT BOARD REPLACED IN 2003 ACCORDING TO A TECHNICAL SERVICE BULLETIN DUE TO MULTIPLE ELECTRICAL FAILURES. A FEW YEARS AFTER THE REPAIR, THE DEFROST AND RADIO ALSO FAILED. SHE NOTIFIED THE DEALER AND WAS ADVISED BY A TECHNICIAN THAT SHE NEEDED TO REPLACE THE RADIO. NO REPAIRS WERE MADE BECAUSE SHE SUSPECTS THAT THE TECHNICIANS ... Read more
Incident date: Jul 7, 2009
ON JULY 7, 2009 OUR 2008 INFINITI G35 SEDAN (V1) WAS INVOLVED IN A FRONT END COLLISION WITH THE REAR END OF A NON-MOVING TRUCK (V2). ESTIMATED SPEED WAS ANYWHERE FROM 25-45 MPH (SPEED LIMIT OF THE ROAD IS 45MPH). POLICE WERE CALLED TO SCENE. AMBULANCE WAS CALLED FOR INJURIES TO DRIVER AND PASSENGER OF V2. DRIVER OF V1 DECLINED TREATMENT. DRIVER OF V1 LATER COMPLAINED OF DIZZINESS, NECK PAIN. ... Read more
Crash
Incident date: Jul 7, 2009
ON JULY 7, 2009 OUR 2008 INFINITI G35 SEDAN (V1) WAS INVOLVED IN A FRONT END COLLISION WITH THE REAR END OF A NON-MOVING TRUCK (V2). ESTIMATED SPEED WAS ANYWHERE FROM 25-45 MPH (SPEED LIMIT OF THE ROAD IS 45MPH). POLICE WERE CALLED TO SCENE. AMBULANCE WAS CALLED FOR INJURIES TO DRIVER AND PASSENGER OF V2. DRIVER OF V1 DECLINED TREATMENT. DRIVER OF V1 LATER COMPLAINED OF DIZZINESS, NECK PAIN. ... Read more
Crash
Incident date: Jul 7, 2009
ON JULY 7, 2009 OUR 2008 INFINITI G35 SEDAN (V1) WAS INVOLVED IN A FRONT END COLLISION WITH THE REAR END OF A NON-MOVING TRUCK (V2). ESTIMATED SPEED WAS ANYWHERE FROM 25-45 MPH (SPEED LIMIT OF THE ROAD IS 45MPH). POLICE WERE CALLED TO SCENE. AMBULANCE WAS CALLED FOR INJURIES TO DRIVER AND PASSENGER OF V2. DRIVER OF V1 DECLINED TREATMENT. DRIVER OF V1 LATER COMPLAINED OF DIZZINESS, NECK PAIN. ... Read more
Crash
Incident date: Sep 5, 2009
2003 INIFINITI G35 SEDAN LURCHES FORWARD WHEN CAR IS STOPPED. THE CAR ACCELERATES UNTIL BRAKES ARE SEVERELY DEPRESSED. THIS HAS OCCURRED AT STOP SIGNS, STOP LIGHTS AND IN MY GARAGE. THIS PROBLEM IS A DANGEROUS ISSUE. MY CAR HAS BEEN DAMAGED DUE TO THIS ISSUE. *TR
Crash
Incident date: Aug 3, 2009
THE NAVIGATION (MAP) SCREEN TURNS OFF WHEN A PHONE CALL IS PLACED OR RECEIVED. INFINITI WENT TO GREAT LENGTHS TO CREATE A SYSTEM THAT ALLOWS FOR BOTH HANDS FREE NAVIGATION AND PHONE USE. HOWEVER SOME RIDICULOUS REASON THEY OPTED TO REPLACE THE MAP SCREEN WITH A SCREEN THAT TELLS YOU YOUR ON THE PHONE. THIS REQUIRES ONE TO GET LOST IF FOLLOWING THE NAVIGATION OR PULL OFF TO THE SIDE OF THE ROAD UNT... Read more
Incident date: Aug 3, 2009
THE NAVIGATION (MAP) SCREEN TURNS OFF WHEN A PHONE CALL IS PLACED OR RECEIVED. INFINITI WENT TO GREAT LENGTHS TO CREATE A SYSTEM THAT ALLOWS FOR BOTH HANDS FREE NAVIGATION AND PHONE USE. HOWEVER SOME RIDICULOUS REASON THEY OPTED TO REPLACE THE MAP SCREEN WITH A SCREEN THAT TELLS YOU YOUR ON THE PHONE. THIS REQUIRES ONE TO GET LOST IF FOLLOWING THE NAVIGATION OR PULL OFF TO THE SIDE OF THE ROAD UNT... Read more
Incident date: Aug 15, 2009
OIL CONSUMPTION, INFINITI G35 COUPE. IT APPEARS THAT THE ENGINE CONSUMES A LOT OF OIL AFTER 1,000 MILES, OCCURS ALL THE TIME. I KEEP ADDING OIL AND CHECKING CONTINUOUSLY. THIS HAS BEEN HAPPENING SINCE I'VE OWNED THE VEHICLE. *TR
Incident date: Aug 31, 2009
I PURCHASED A 2008 INFINITI G35 SEDAN. IT IS THE JOURNEY PACKAGE WITH THE OPTIONAL 18-INCH WHEELS. MY ROTORS ARE NOT SAFE. I ONLY HAVE 28,000 MILES ON MY CAR AND MY ROTORS HAVE ALREADY WARPED. I HAVE READ ON MANY FORUMS THAT THIS IS A COMMON ISSUE WITH INFINITI G35S AND I BELIEVE THE GOVERNMENT SHOULD LOOK INTO THIS. I AM PAYING A PREMIUM FOR THIS CAR AND SHOULD NOT HAVE ROTORS WARPING ON ME BEFOR... Read more
Incident date: Jul 14, 2009
CD PLAYER FAILURE. DISPLAYS "ERR 2" MESSAGE - WILL NOT PLAY OR EJECT THE 6 CD IN UNIT. CLICKS EACH TIME CAR IS STARTED. *TR
Incident date: Apr 26, 2007
REAR-END COLLISION. RESULT: DEATH OF DRIVER IN CAR HIT - 2005 INFINITI G35 2DOOR. SPARE TIRE ASSEMBLY HAD BEEN CHANGED FOR THIS MODEL YEAR. FACTORY INSTALLED BOLT SECURING SPARE WAS TOO SHORT. ON COLLISION SPARE TIRE LAUNCHED BY IMPACT THROUGH THE REAR SEAT STRIKING AND KILLING DRIVER. SUBSEQUENT MODEL(SO HAD LONGER BOLTS OR DIFFERENT BOLT STRUCTURE.(DETAILS UNKNOWN) VIN IS AVAILABLE AT NISSAN... Read more
Crash
1 injured
1 deaths
Incident date: Apr 26, 2007
REAR-END COLLISION. RESULT: DEATH OF DRIVER IN CAR HIT - 2005 INFINITI G35 2DOOR. SPARE TIRE ASSEMBLY HAD BEEN CHANGED FOR THIS MODEL YEAR. FACTORY INSTALLED BOLT SECURING SPARE WAS TOO SHORT. ON COLLISION SPARE TIRE LAUNCHED BY IMPACT THROUGH THE REAR SEAT STRIKING AND KILLING DRIVER. SUBSEQUENT MODEL(SO HAD LONGER BOLTS OR DIFFERENT BOLT STRUCTURE.(DETAILS UNKNOWN) VIN IS AVAILABLE AT NISSAN... Read more
Crash
1 injured
1 deaths
Incident date: Apr 18, 2009
TL*THE CONTACT OWNS A 2003 INFINITI QX4. THE FRONT PASSENGER AND DRIVER SIDE WINDOWS ROLL DOWN WITHOUT WARNING INTERMITTENTLY. THE FAILURE HAS NOT BEEN DIAGNOSED BY A DEALER. THE FAILURE MILEAGE WAS 65,000 AND THE CURRENT MILEAGE WAS 71,000. UPDATED 09/23/09. *LJ UPDATED 09/23/09.*JB
Incident date: Jul 16, 2009
I HAVE FOUND THAT THE BRAKE AND ACCELERATOR PEDALS ARE TOO CLOSE TOGETHER, MAKING IT EASY TO HIT THE GAS INSTEAD OF THE BRAKE. THERE ARE SEVERAL COMPLAINTS ABOUT SUDDEN ACCELERATION AND I WOULD BELIEVE THAT MIGHT BE THE CAUSE. I AM A SMALL PERSON WITH AVERAGE SIZE FEET AND HAVE HAD TWO SCARY INCIDENTS WITH THIS ISSUE. ALSO HAVE THE BROKEN RADIO PROBLEMS AFFECTING NEARLY EVERY OWNER WHICH ... Read more
Incident date: Jun 1, 2008
AT THE BEGINNING OF JUNE 2008, I NOTICED SPOTS ON MY GARAGE FLOOR UNDER THE CAR, TOWARDS THE FRONT OF THE ENGINE; I THOUGHT IT MUST BE THE OIL FILTER AND IT NEEDED TO BE TIGHTENED. I CONTINUED TO NOTICE THIS FOR THE FOLLOWING WEEKS. I WENT UNDER THE VEHICLE AND NOTICED THAT THE LEAKY FLUID HAD CASCADED ALL UNDERNEATH THE VEHICLE. I WENT INTO HAVE IT SERVICED, DEALER SAID THAT IT WAS ATF FLUID... Read more
Incident date: Aug 18, 2009
I OWN A 2006 INFINITI M35X AND THIS CAR SUFFERS TERRIBLY FROM ERRATIC HANDLING, OFTEN REFERRED TO AS TRAMLINING. THIS CAR IS ALMOST UNCONTROLLABLE ON RUTTED OR CROWNED ROADS AT ANY SPEED AND REQUIRES CONSTANT CORRECTIVE STEERING TO AVOID HAVING THIS CAR 'DART' INTO THE ONCOMING TRAFFIC OR OFF THE HIGHWAY COMPLETELY. MY WIFE WILL NOT DRIVE THIS CAR BECAUSE OF THIS DEFECT. THIS PROBLEM HAS BEEN R... Read more
Incident date: Jul 19, 2009
MALFUNCTIONING DOOR LOCK ON INFINITI FX35 1. HAVING A SECURE ENVIRONMENT IS PARAMOUNT IN CERTAIN NEIGHBORHOODS. WHEN LOCKING THE DOORS IT'S IMPERATIVE NOBODY CAN GAIN ACCESS AT WILL BY WALKING UP TO THE CAR. IF ANYONE CAN SIMPLY OPEN THE DOOR TO GAIN ACCESS, CARJACKING, INJURY, OR EVEN MURDER IS EASIER. IF THE DOORS LOCKED PROPERLY THIS PROVIDES A MORE SECURE ENVIRONMENT FOR THIS TYPE OF SCENAR... Read more
Incident date: Jul 18, 2008
WELL I BOUGHT THIS CAR FROM BELLFLOWER AUTO MART THINKING THAT I BOUGHT A PRETTY DEPENDABLE CAR COME TO FIND OUT THE PREVIOUS OWNER WAS DRINKING AND DRIVING AND TOTALED THE CAR, SO NOW THE CAR SHOULD HAVE A SALVAGE TITLE BUT IT DOESNT THE AIRBAG SYSTEM IN THE CAR DOES NOT WORK AT ALL, THE DEALER BOUGHT THE WRECKED CAR FROM AUCTION AND REPAIRED IT THEMSELVES AND SOLD IT TO ME AS IF IT WAS NEVER IN ... Read more
Incident date: Jul 18, 2008
WELL I BOUGHT THIS CAR FROM BELLFLOWER AUTO MART THINKING THAT I BOUGHT A PRETTY DEPENDABLE CAR COME TO FIND OUT THE PREVIOUS OWNER WAS DRINKING AND DRIVING AND TOTALED THE CAR, SO NOW THE CAR SHOULD HAVE A SALVAGE TITLE BUT IT DOESNT THE AIRBAG SYSTEM IN THE CAR DOES NOT WORK AT ALL, THE DEALER BOUGHT THE WRECKED CAR FROM AUCTION AND REPAIRED IT THEMSELVES AND SOLD IT TO ME AS IF IT WAS NEVER IN ... Read more
Incident date: Jul 18, 2008
WELL I BOUGHT THIS CAR FROM BELLFLOWER AUTO MART THINKING THAT I BOUGHT A PRETTY DEPENDABLE CAR COME TO FIND OUT THE PREVIOUS OWNER WAS DRINKING AND DRIVING AND TOTALED THE CAR, SO NOW THE CAR SHOULD HAVE A SALVAGE TITLE BUT IT DOESNT THE AIRBAG SYSTEM IN THE CAR DOES NOT WORK AT ALL, THE DEALER BOUGHT THE WRECKED CAR FROM AUCTION AND REPAIRED IT THEMSELVES AND SOLD IT TO ME AS IF IT WAS NEVER IN ... Read more
Incident date: Jul 18, 2008
WELL I BOUGHT THIS CAR FROM BELLFLOWER AUTO MART THINKING THAT I BOUGHT A PRETTY DEPENDABLE CAR COME TO FIND OUT THE PREVIOUS OWNER WAS DRINKING AND DRIVING AND TOTALED THE CAR, SO NOW THE CAR SHOULD HAVE A SALVAGE TITLE BUT IT DOESNT THE AIRBAG SYSTEM IN THE CAR DOES NOT WORK AT ALL, THE DEALER BOUGHT THE WRECKED CAR FROM AUCTION AND REPAIRED IT THEMSELVES AND SOLD IT TO ME AS IF IT WAS NEVER IN ... Read more
Incident date: Jul 18, 2008
WELL I BOUGHT THIS CAR FROM BELLFLOWER AUTO MART THINKING THAT I BOUGHT A PRETTY DEPENDABLE CAR COME TO FIND OUT THE PREVIOUS OWNER WAS DRINKING AND DRIVING AND TOTALED THE CAR, SO NOW THE CAR SHOULD HAVE A SALVAGE TITLE BUT IT DOESNT THE AIRBAG SYSTEM IN THE CAR DOES NOT WORK AT ALL, THE DEALER BOUGHT THE WRECKED CAR FROM AUCTION AND REPAIRED IT THEMSELVES AND SOLD IT TO ME AS IF IT WAS NEVER IN ... Read more
Incident date: Jul 18, 2008
WELL I BOUGHT THIS CAR FROM BELLFLOWER AUTO MART THINKING THAT I BOUGHT A PRETTY DEPENDABLE CAR COME TO FIND OUT THE PREVIOUS OWNER WAS DRINKING AND DRIVING AND TOTALED THE CAR, SO NOW THE CAR SHOULD HAVE A SALVAGE TITLE BUT IT DOESNT THE AIRBAG SYSTEM IN THE CAR DOES NOT WORK AT ALL, THE DEALER BOUGHT THE WRECKED CAR FROM AUCTION AND REPAIRED IT THEMSELVES AND SOLD IT TO ME AS IF IT WAS NEVER IN ... Read more
Incident date: Jul 18, 2008
WELL I BOUGHT THIS CAR FROM BELLFLOWER AUTO MART THINKING THAT I BOUGHT A PRETTY DEPENDABLE CAR COME TO FIND OUT THE PREVIOUS OWNER WAS DRINKING AND DRIVING AND TOTALED THE CAR, SO NOW THE CAR SHOULD HAVE A SALVAGE TITLE BUT IT DOESNT THE AIRBAG SYSTEM IN THE CAR DOES NOT WORK AT ALL, THE DEALER BOUGHT THE WRECKED CAR FROM AUCTION AND REPAIRED IT THEMSELVES AND SOLD IT TO ME AS IF IT WAS NEVER IN ... Read more
INFINITI
999R5-AR000
(9999) — EQUIPMENT:ELECTRICAL
Aug 12, 2009
Incident date: Jul 18, 2008
WELL I BOUGHT THIS CAR FROM BELLFLOWER AUTO MART THINKING THAT I BOUGHT A PRETTY DEPENDABLE CAR COME TO FIND OUT THE PREVIOUS OWNER WAS DRINKING AND DRIVING AND TOTALED THE CAR, SO NOW THE CAR SHOULD HAVE A SALVAGE TITLE BUT IT DOESNT THE AIRBAG SYSTEM IN THE CAR DOES NOT WORK AT ALL, THE DEALER BOUGHT THE WRECKED CAR FROM AUCTION AND REPAIRED IT THEMSELVES AND SOLD IT TO ME AS IF IT WAS NEVER IN ... Read more
Incident date: Aug 7, 2009
2004 INFINITI G35 SEDAN MODEL PROBLEM: SEAT TRACK THE DRIVER SIDE SEAT TRACK IS SEVERELY LOOSE; LITTLE BY LITTLE THE SEAT BEGAN TO BECOME LOOSER; TOO A POINT WERE IT ALMOST A ROCKING CHAIR. DECIDING THAT MY VEHICLE IS UNDER WARRANTY I TOOK THE VEHICLE TO AUTHORIZED DEALERSHIP. RESULT I WAS CHARGED $350 FOR THEM TO REVIEW THE VEHICLE AND COME TO SAME CONCLUSION THAT THE SEAT TRACK IS NOT WORKING ... Read more
Incident date: May 10, 2009
I OWN A 2003 INFINITY G35 SEDAN. THE CLIMATE CONTROL SYSTEM OFTEN TURNS ON BY IT SELF. DEPENDING ON THE WEATHER THIS CAUSES THE WINDSHIELD TO FOG SO IT IS HAD TO SEE WHILE DRIVING. I HAVE SEEN ON THE ONLINE FORUMS THAT A LOT OF PEOPLE HAVE THIS PROBLEM. THE DEALERS WANT TO CHARGE $ 1,200 TO REPLACE THESE UNITS. *TR
Incident date: Jul 28, 2009
OWNED A 2003 INFINITI I35. IT BEGAN TO STALL WHILE RUNNING, AT INTERSTATE SPEEDS, STREET SPEEDS, AT STOP LIGHTS. MECHANIC THOUGHT IT WAS THE BATTERY BUT PROBLEMS CONTINUED. WE SOLD VEHICLE DUE TO ISSUES AND NEEDING RELIABLE VEHICLE. TWO MONTHS AFTER SELLING IT, OUR OTHER 2003 INFINITI, A G35 COUPE, BEGAN HAVING THE SAME ISSUES. TOOK TO INFINITI DEALER AND THEY STATED THE ERROR WAS P0340 AND C... Read more
Incident date: Jul 14, 2009
TL*THE CONTACT OWNS A 2005 INFINITI G35. THE CONTACT STATED THAT THE AIR BAG LIGHT WOULD BLINK ALONG WITH ANOTHER LIGHT, WHICH INDICATED THAT THE PASSENGER SIDE AIR BAG WAS OFF. THE INDICATORS WOULD ALERT THAT THE AIR BAG WAS OFF EVEN WHEN THE PASSENGER SEAT WAS OCCUPIED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE ENTIRE UNIT NEEDED TO BE REPLACED AT THE COST OF ALMOST ... Read more
Incident date: Jun 22, 2009
I HAVE A 2006 INFINITI G35 AND THE IDLER PULLEY ON THE CAR HAS FAILED ONCE BEFORE AND IT IS OCCURRING AGAIN. THE CAR HAS 10,500 MILES ON IT. THE FIRST ONE FAILED AT 7500 MILES OF USE. THE DEALER TOLD ME THAT THIS IS A COMMON FAILURE IN THESE CARS. THEY REPLACED THE FIRST ONE UNDER WARRANTY AND THE CAR IS NOW OUT OF WARRANTY. *TR
Incident date: Jul 15, 2009
NORMAL DRIVING ON HIGHWAY THE CAR SUDDENLY PULLED TO THE LEFT MOVING IN TO THE ONCOMING TRAFFIC LANE THEN PULLED SIDE TO SIDE. AGGRESSIVE COUNTER STEERING AND SLOWING DOWN WAS REQUIRED TO GET THE CAR TO STRAIGHTEN OUT. DRY ROAD 65 MPH THIS IS APPARENTLY A RECURRING PROBLEM WITH M35'S. FORTUNATELY THE ONCOMING LANE WAS CLEAR OR THERE WOULD HAVE BEEN A HEAD ON. THIS IS A SERIOUS DEFECT WHICH SHO... Read more
Incident date: Jul 3, 2009
I PURCHASED AN 07 INFINITI M35X AND HAD SEVERAL ISSUES WITH IT. THE MAJOR ISSUE WAS DUE TO A "DRAGGING, RASP RATTLING, ROCKS IN A CAN SOUND" COMING FROM UNDERNEATH THE CAR; WHICH I FOUGHT WITH THE DEALERSHIP ON FOR OVER A YEAR. SINCE THEN; I WORKED A DEAL WITH THE NEW AND CURRENT GM ON A 09 M35 SPORT AND THE SAME RATTLING HAS AROUSED AGAIN; "ROCKS IN A CAN" SOUND COMING FROM THE CAR AFTER PUTTING ... Read more
Incident date: Jul 3, 2009
I PURCHASED AN 07 INFINITI M35X AND HAD SEVERAL ISSUES WITH IT. THE MAJOR ISSUE WAS DUE TO A "DRAGGING, RASP RATTLING, ROCKS IN A CAN SOUND" COMING FROM UNDERNEATH THE CAR; WHICH I FOUGHT WITH THE DEALERSHIP ON FOR OVER A YEAR. SINCE THEN; I WORKED A DEAL WITH THE NEW AND CURRENT GM ON A 09 M35 SPORT AND THE SAME RATTLING HAS AROUSED AGAIN; "ROCKS IN A CAN" SOUND COMING FROM THE CAR AFTER PUTTING ... Read more
INFINITI
999R5-AR000
(9999) — EQUIPMENT
Jul 13, 2009
Incident date: Jul 3, 2009
I PURCHASED AN 07 INFINITI M35X AND HAD SEVERAL ISSUES WITH IT. THE MAJOR ISSUE WAS DUE TO A "DRAGGING, RASP RATTLING, ROCKS IN A CAN SOUND" COMING FROM UNDERNEATH THE CAR; WHICH I FOUGHT WITH THE DEALERSHIP ON FOR OVER A YEAR. SINCE THEN; I WORKED A DEAL WITH THE NEW AND CURRENT GM ON A 09 M35 SPORT AND THE SAME RATTLING HAS AROUSED AGAIN; "ROCKS IN A CAN" SOUND COMING FROM THE CAR AFTER PUTTING ... Read more