Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Oct 30, 2009
TL*THE CONTACT OWNS A 2009 INFINITI G37. THE AIR BAG OFF LIGHT ILLUMINATED INTERMITTENTLY AND REMAINED ON WHICH MEANT THAT EVEN IF AN ADULT WAS SITTING IN THE FRONT PASSENGER SEAT THE AIR BAG WOULD NOT DEPLOY. THE LIGHT ILLUMINATED MORE FREQUENTLY WHILE DRIVING LONGER DISTANCES. THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE AND STATED THAT THERE WAS NOTHING TO REPAIR. HE CONTACTED THE MANUFACTURE... Read more
Incident date: Nov 23, 2009
FAILURE OF HEAT,AIR & RADIO CONTROLS 2003 INFINITI G35. RECALL FOR2003 MODEL SAME FAILURE AS THE RECALL BUT PER INFINITI THIS CAR IS NOT COVERED BY RECALL.CAR TAKEN TO KEARNY MESA INFINITI THEY FOUND THE CIRCUIT BOARD FAILED. I THE VIN # SHOULD BE EXPANDED TO INCLUDED ALL 2003 G35 AS THEY HAVE THE SAME CIRCUIT BOARD. *TR
Incident date: Sep 1, 2009
SOMETHING WAS DRAINING THE BATTERY IN THE ELECTRICAL SYSTEM. ONE DAY WHILE TRYING TO START THE CAR AFTER IT HAD BEEN SITTING FOR A FEW DAYS, EVERYTHING FLICKERED (HEADLIGHTS, DASHLIGHTS, CONTROL PANEL) AND THEN THE CAR WOULDN'T START. CHARGED THE BATTERY AND THEN THE RADIO, AC/HEATER/DEFROSTER DID NOT WORK PROPERLY. HAVE SEEN MANY SIMILAR COMPLAINTS ON THE INTERNET. *TR
Incident date: Sep 1, 2009
SOMETHING WAS DRAINING THE BATTERY IN THE ELECTRICAL SYSTEM. ONE DAY WHILE TRYING TO START THE CAR AFTER IT HAD BEEN SITTING FOR A FEW DAYS, EVERYTHING FLICKERED (HEADLIGHTS, DASHLIGHTS, CONTROL PANEL) AND THEN THE CAR WOULDN'T START. CHARGED THE BATTERY AND THEN THE RADIO, AC/HEATER/DEFROSTER DID NOT WORK PROPERLY. HAVE SEEN MANY SIMILAR COMPLAINTS ON THE INTERNET. *TR
Incident date: Oct 23, 2009
ON OCTOBER 23, 2009 I WAS DRIVING IN A PARKING STRUCTURE WITH MY INFINITI G37 2008 AND A PASSENGER. THERE WERE SEVERAL PARKING SPACES ON THE FOURTH FLOOR. THE PARKING STRUCTURE WAS VERY BUSY AND SLOW MOVING. I COASTED INTO THE PARKING SPORT SINCE I WAS DRIVING AT A CRAWL. WHEN I TOUCHED THE BRAKE LIGHT TO COME TO A COMPLETE STOP THE CAR SURGED FORWARD WITH SUCH A FORCE THAT IT HIT THE WALL THAT... Read more
Crash
Incident date: Oct 23, 2009
ON OCTOBER 23, 2009 I WAS DRIVING IN A PARKING STRUCTURE WITH MY INFINITI G37 2008 AND A PASSENGER. THERE WERE SEVERAL PARKING SPACES ON THE FOURTH FLOOR. THE PARKING STRUCTURE WAS VERY BUSY AND SLOW MOVING. I COASTED INTO THE PARKING SPORT SINCE I WAS DRIVING AT A CRAWL. WHEN I TOUCHED THE BRAKE LIGHT TO COME TO A COMPLETE STOP THE CAR SURGED FORWARD WITH SUCH A FORCE THAT IT HIT THE WALL THAT... Read more
Crash
Incident date: Nov 4, 2009
I HAVE A 2003 INFINITI G35. THE CENTER CONSOLE, CONTROLLING THE HEATER/AC AND THE RADIO IS NOT WORKING. I WAS TOLD THAT THERE IS A CONTROL BOARD PROBLEM THAT INFINITI IS NOT CLAIMING, YET ACCORDING TO THE WEB, THERE ARE SEVERAL COMPLAINING OF THE SAME PROBLEM. *TR
Incident date: Nov 4, 2009
I HAVE A 2003 INFINITI G35. THE CENTER CONSOLE, CONTROLLING THE HEATER/AC AND THE RADIO IS NOT WORKING. I WAS TOLD THAT THERE IS A CONTROL BOARD PROBLEM THAT INFINITI IS NOT CLAIMING, YET ACCORDING TO THE WEB, THERE ARE SEVERAL COMPLAINING OF THE SAME PROBLEM. *TR
Incident date: Nov 4, 2009
I HAVE A 2003 INFINITI G35. THE CENTER CONSOLE, CONTROLLING THE HEATER/AC AND THE RADIO IS NOT WORKING. I WAS TOLD THAT THERE IS A CONTROL BOARD PROBLEM THAT INFINITI IS NOT CLAIMING, YET ACCORDING TO THE WEB, THERE ARE SEVERAL COMPLAINING OF THE SAME PROBLEM. *TR
Incident date: Nov 14, 2009
WHILE TURNING INTO THE DRIVEWAY, THE VEHICLE SUDDENLY ACCELERATED. KNOCKED OVER BIRCH TREE AND BIRD BATH AND THEN DROVE THROUGH SOME SHRUBS AND A HIT CEDAR TREE. *TR UPDATED IVOQ 02/05/10 THE CONSUMER WANTED TO KNOW THE STATUS OF THE COMPLAINT. UPDATED 03/08/10 UPDATED 03/12/10
Crash
Incident date: Feb 25, 2009
G35 INFINITI-ELECTRICAL ISSUES SUCH AS RADIO NOT WORKING, CAR LOCKING BY ITSELF-WIFE WAS DRIVING ON FREEWAY AND HEATER DEFROST STOPPED WORKING, WINDSHIELD FOGGED UP AND HAD TO PULL TO SIDE OF FREEWAY, COULD NO LONGER DRIVE SAFELY-CALLED DEALER $900 TO REPAIR CIRCUIT BOARD AND REPLACE RADIO. *TR
Incident date: Nov 1, 2009
ELECTRICAL ISSUES AUTO A/C STAYS ON NONE OF THE CONSOLE BUTTONS WORK. STEREO DOESN'T WORK 3RD BRAKE LIGHT WENT OUT. BOSE SOUND IS NOT WORKING. I HAVE NOT GOT T FIXED IT YET. *TR
Incident date: Nov 1, 2009
ELECTRICAL ISSUES AUTO A/C STAYS ON NONE OF THE CONSOLE BUTTONS WORK. STEREO DOESN'T WORK 3RD BRAKE LIGHT WENT OUT. BOSE SOUND IS NOT WORKING. I HAVE NOT GOT T FIXED IT YET. *TR
Incident date: Nov 1, 2009
ELECTRICAL ISSUES AUTO A/C STAYS ON NONE OF THE CONSOLE BUTTONS WORK. STEREO DOESN'T WORK 3RD BRAKE LIGHT WENT OUT. BOSE SOUND IS NOT WORKING. I HAVE NOT GOT T FIXED IT YET. *TR
Incident date: Nov 1, 2009
ELECTRICAL ISSUES AUTO A/C STAYS ON NONE OF THE CONSOLE BUTTONS WORK. STEREO DOESN'T WORK 3RD BRAKE LIGHT WENT OUT. BOSE SOUND IS NOT WORKING. I HAVE NOT GOT T FIXED IT YET. *TR
Incident date: Nov 1, 2009
ELECTRICAL ISSUES AUTO A/C STAYS ON NONE OF THE CONSOLE BUTTONS WORK. STEREO DOESN'T WORK 3RD BRAKE LIGHT WENT OUT. BOSE SOUND IS NOT WORKING. I HAVE NOT GOT T FIXED IT YET. *TR
Incident date: Nov 1, 2009
ELECTRICAL ISSUES AUTO A/C STAYS ON NONE OF THE CONSOLE BUTTONS WORK. STEREO DOESN'T WORK 3RD BRAKE LIGHT WENT OUT. BOSE SOUND IS NOT WORKING. I HAVE NOT GOT T FIXED IT YET. *TR
Incident date: Oct 22, 2009
I DRIVE A 2002 INFINITI I35 I WAS INVOLVED IN A CLASSIC T-BONE COLLISION THE FRONT END OF MY VEHICLE TOTALLY DESTROYED AND BOTH VEHICLES WERE TOTALED. THE PASSENGER AIRBAG DEPLOYED IN MY VEHICLE BUT THE DRIVER AIRBAG DID NOT DEPLOY. I WAS WEARING MY SAFETY BELT. WHEN I REPORTED THE INCIDENT TO NISSAN/INFINITI THEIR RESPONSE WAS TO SEND THE 2009 AIRBAG SAFETY MANUAL AND STATED THAT THEIR WERE NO DI... Read more
Crash
1 injured
Incident date: Nov 3, 2009
MY INFINITI G 35 FIRST BEGAN HAVING PROBLEMS WITH THE CD PLAYER. IT NO LONGER WORKS, BUT HAS NOW PROGRESSED TO THE RADIO AND AC OR HEATER FREEZING UP. IT OCCURS MORE FREQUENTLY AS TIME GOES ON. THE SAFETY ISSUE IS THAT I CAN NOT CONTROL THE DEFROST OR HEAT WHEN IT FREEZES. IT HAPPENS WHEN I AM DRIVING AND YESTERDAY THE HEATER ON THE CAR TURNED ITSELF UP TO 90 DEGREES WITH THE BLOWER AT FULL BLA... Read more
Incident date: Nov 3, 2009
MY INFINITI G 35 FIRST BEGAN HAVING PROBLEMS WITH THE CD PLAYER. IT NO LONGER WORKS, BUT HAS NOW PROGRESSED TO THE RADIO AND AC OR HEATER FREEZING UP. IT OCCURS MORE FREQUENTLY AS TIME GOES ON. THE SAFETY ISSUE IS THAT I CAN NOT CONTROL THE DEFROST OR HEAT WHEN IT FREEZES. IT HAPPENS WHEN I AM DRIVING AND YESTERDAY THE HEATER ON THE CAR TURNED ITSELF UP TO 90 DEGREES WITH THE BLOWER AT FULL BLA... Read more
Incident date: Sep 30, 2009
A/C CONTROLS/ELECTRICAL FAILING ON VEHICLE... DURING SUMMER MONTHS DO NOT HAVE ABILITY TO LOWER A/C (BLOWS HOT AIR). DURING WINTER MONTHS DO NOT HAVE ACCESS TO HEATER OR WINDOW DEFROSTER CREATING ROAD HAZARD AND PERSONAL SAFETY ISSUES. 2003 INFINITI G35 COUPLE. *TR
Incident date: Sep 30, 2009
A/C CONTROLS/ELECTRICAL FAILING ON VEHICLE... DURING SUMMER MONTHS DO NOT HAVE ABILITY TO LOWER A/C (BLOWS HOT AIR). DURING WINTER MONTHS DO NOT HAVE ACCESS TO HEATER OR WINDOW DEFROSTER CREATING ROAD HAZARD AND PERSONAL SAFETY ISSUES. 2003 INFINITI G35 COUPLE. *TR
Incident date: Nov 2, 2009
I PURCHASED 2009 INFINITI EX 35 ONE MONTH AGO(SEPTEMBER 30, 2009). THERE IS A "PASSENGER SIDE AIRBAG OFF" LIGHT. ACCORDING TO INFINITI SERVICE CENTER NEARBY, IT IS DESIGNED TO DETECT CHILD OR SMALL ADULT WHO IS LESS THAN 100 POUNDS SEATING ON PASSENGER SIDE AND PREVENT PASSENGER SIDE AIRBAG FROM DEPLOYING IN ACCIDENT. THEY SAID FOR CHILDREN OR SMALL ADULT LESS THAN 100 POUNDS, IT IS BETTER TO HAVE... Read more
Incident date: Oct 13, 2009
A FEW DAYS AFTER I BOUGHT A NEW CAR WITH ELECTRIC STEERING WHEEL, I NOTICED A JERK ON THE STEERING WHEEL WHEN I PASSED A SPEED BUMP AND AT TIMES I FEEL LIKE THE STEERING WHEEL JUMPING ON ME AT ACCELERATION. A FEW WEEKS LATER I FOUND THE ORIGIN OF THE PROBLEM. THE ELECTRIC STEERING WHEEL DOES NOT LOCK IN PLACE SECURELY. IT WILL HAVE TO BE PUSH MANUALLY TO SECURE IT. IF YOU DRIVE AWAY AND FORGET TO ... Read more
Incident date: Oct 23, 2009
TL*THE CONTACT OWNS A 2003 INFINITI I35. THE CONTACT STATED AS SHE WAS DRIVING 50 MPH HER VEHICLE BEGAN TO SHUT DOWN; HOWEVER, SHE WAS ABLE TO SLOWLY DRIVE INTO THE EMERGENCY LANE IN NEUTRAL. SHE WAS ABLE TO RESTART THE VEHICLE. A LOCAL MECHANIC STATED THAT THE CAM-SHAFT SENSOR FAILED AND TO NOTIFY THE DEALER. THE DEALER CONFIRMED THAT NHTSA# 03V455000 COMPONENT: ENGINE AND ENGINE COOLING WAS RELA... Read more
Incident date: Oct 9, 2009
AC/TAPE DECK/RADIO/CD PLAYER CONTROLS QUIT WORKING. AC UNIT WILL NOT TURN OFF. NONE OF THE AUDIO CONTROLS WILL TURN ON. *TR
Incident date: Apr 5, 2009
NO RADIO OR HEAT CONTROLS. *TR
Incident date: Apr 5, 2009
NO RADIO OR HEAT CONTROLS. *TR
Incident date: Oct 8, 2009
I WAS IN A CAR ACCIDENT ON 10/8/09 AND WAS HIT IN THE FRONT OF MY CAR AT APPROX. 55MI PER HOUR. MY PASSENGER AIR BAG DEPLOYED, BUT MY DRIVER SIDE DID NOT. I DID NOT HAVE A PASSENGER IN THE CAR. I CALLED INFINITI CONSUMER AFFAIRS, AND THEY TOLD ME, IF THE AIRBAG FEELS THE DRIVER IS RIGID ENOUGH AND THAT THE SEAT BELT WILL HOLD THEM BACK, IT WILL NOT DEPLOY. WHY WOULD AN AIRBAG AND A SEATBELT WORK P... Read more
Crash
Incident date: Oct 7, 2009
TL*THE CONTACT OWNS A 2003 INFINITI G35. THE RADIO, HEATER AND AIR CONDITIONING CONSOLE HAD AN ELECTRICAL FAILURE. HE NOTIFIED AN INFINITI DEALER IN REFERENCE TO A RECALL, AND WAS ADVISED THAT THE RECALL REPAIR HAD PREVIOUSLY BEEN PERFORMED. THE CONTACT HAS TO PAY $1,300.00 TO REPAIR THE VEHICLE. A REPRESENTATIVE FROM THE MANUFACTURER ADVISED HIM THAT IF HE DID NOT DRIVE A HOUR AND A HALF TO AN AU... Read more
Incident date: Oct 7, 2009
TL*THE CONTACT OWNS A 2003 INFINITI G35. THE RADIO, HEATER AND AIR CONDITIONING CONSOLE HAD AN ELECTRICAL FAILURE. HE NOTIFIED AN INFINITI DEALER IN REFERENCE TO A RECALL, AND WAS ADVISED THAT THE RECALL REPAIR HAD PREVIOUSLY BEEN PERFORMED. THE CONTACT HAS TO PAY $1,300.00 TO REPAIR THE VEHICLE. A REPRESENTATIVE FROM THE MANUFACTURER ADVISED HIM THAT IF HE DID NOT DRIVE A HOUR AND A HALF TO AN AU... Read more
Incident date: Oct 7, 2009
RADIO/AC WENT OUT AND ARE MALFUNCTIONING. I STARTED MY CAR AND WHEN TURNING ON THE RADIO THE AC WENT TO AUTO AC AND WENT UP TO LEVEL 5 WITH OUT ANY WARNING. MY RADIO FOLLOWED BY NOT WORKING. ALL LIGHTS ON THE RADIO AC CONSOLE WENT OUT AND I AM UNABLE TO CONTROL EITHER FROM STEERING WHEEL OR CONSOLE. THE AUDIO FINISHER CIRCUIT BOARD WILL HAVE TO BE REPLACED. OVER 1700 COMPLAINTS FOUND RELATED TO ... Read more
Incident date: Oct 7, 2009
RADIO/AC WENT OUT AND ARE MALFUNCTIONING. I STARTED MY CAR AND WHEN TURNING ON THE RADIO THE AC WENT TO AUTO AC AND WENT UP TO LEVEL 5 WITH OUT ANY WARNING. MY RADIO FOLLOWED BY NOT WORKING. ALL LIGHTS ON THE RADIO AC CONSOLE WENT OUT AND I AM UNABLE TO CONTROL EITHER FROM STEERING WHEEL OR CONSOLE. THE AUDIO FINISHER CIRCUIT BOARD WILL HAVE TO BE REPLACED. OVER 1700 COMPLAINTS FOUND RELATED TO ... Read more
Incident date: Oct 6, 2009
TL*THE CONTACT OWNS A 1998 INFINITI QX4. THE CONTACT STATED THAT THE LEFT STRUT APRON BROKE AND IT WAS COVERED WITH RUST WHICH CAUSED THE STEERING COUPLING TO SHEAR OFF. WHILE DRIVING APPROXIMATELY 5 MPH, HE TRIED TO MAKE A TURN AND THE STEERING WHEEL DID NOT RESPOND. THE VEHICLE WAS TOWED TO A SERVICE STATION. HE ALSO NOTICED THAT WHEN DRIVING OVER POT HOLES THERE WAS LIMITED STABILITY IN THE ST... Read more
Incident date: Sep 15, 2009
THERE IS AN APPARENT KNOWN DEFECT IN THE 2003 INFINITI G35 MODELS. THE RADIO AND CLIMATE CONTROL WILL APPARENTLY LOSE ALL INDICATORS, AS IF THERE IS NO POWER, BUT WILL CONTINUE TO FUNCTION, STAYING FROZEN ON AT THEIR LAST SETTINGS. THE RADIO VOLUME OR CHANNELS CANNOT BE CHANGED AND THE AIR CONDITIONING/HEATER,ETC. ARE STUCK ON THEIR LAST SETTINGS AND CANNOT BE CHANGED WITHOUT TURNING THE CAR OFF. ... Read more
Incident date: Sep 15, 2009
THERE IS AN APPARENT KNOWN DEFECT IN THE 2003 INFINITI G35 MODELS. THE RADIO AND CLIMATE CONTROL WILL APPARENTLY LOSE ALL INDICATORS, AS IF THERE IS NO POWER, BUT WILL CONTINUE TO FUNCTION, STAYING FROZEN ON AT THEIR LAST SETTINGS. THE RADIO VOLUME OR CHANNELS CANNOT BE CHANGED AND THE AIR CONDITIONING/HEATER,ETC. ARE STUCK ON THEIR LAST SETTINGS AND CANNOT BE CHANGED WITHOUT TURNING THE CAR OFF. ... Read more
Incident date: Sep 15, 2009
THERE IS AN APPARENT KNOWN DEFECT IN THE 2003 INFINITI G35 MODELS. THE RADIO AND CLIMATE CONTROL WILL APPARENTLY LOSE ALL INDICATORS, AS IF THERE IS NO POWER, BUT WILL CONTINUE TO FUNCTION, STAYING FROZEN ON AT THEIR LAST SETTINGS. THE RADIO VOLUME OR CHANNELS CANNOT BE CHANGED AND THE AIR CONDITIONING/HEATER,ETC. ARE STUCK ON THEIR LAST SETTINGS AND CANNOT BE CHANGED WITHOUT TURNING THE CAR OFF. ... Read more
Incident date: Sep 15, 2009
THERE IS AN APPARENT KNOWN DEFECT IN THE 2003 INFINITI G35 MODELS. THE RADIO AND CLIMATE CONTROL WILL APPARENTLY LOSE ALL INDICATORS, AS IF THERE IS NO POWER, BUT WILL CONTINUE TO FUNCTION, STAYING FROZEN ON AT THEIR LAST SETTINGS. THE RADIO VOLUME OR CHANNELS CANNOT BE CHANGED AND THE AIR CONDITIONING/HEATER,ETC. ARE STUCK ON THEIR LAST SETTINGS AND CANNOT BE CHANGED WITHOUT TURNING THE CAR OFF. ... Read more
Incident date: May 5, 2008
MY 2003 INIFINITY G35 A/C AND RADIO CONTROLS ARE STUCK WHICH IS CAUSING MY WINDOWS TO FOG UP....NOT A BIG DEAL DURING THE SUMMER, BUT THIS COULD BE A MAJOR HAZARD FOR WINTER. INFINITY SAYS MY CAR WAS MANUFACTURED AFTER THE RECALL DATE, BUT FUNNY, THE PROBLEMS ARE ALL THE SAME NO MATTER WHEN MANUFACTURED. PLEASE HELP BEFORE THIS DOES KILL SOMEONE! *TR
Incident date: Jun 15, 2007
I OWN A 2003 INFINITY FX45 AWD. ABOUT JUNE 2007 THE STEERING WHEEL STARTED TO PEEL AND BREAKDOWN AND BECOME STICKY. SO I PUT A WHEEL COVER. PROBLEM COVERED UP. THOUGHT NOTHING OF IT UNTIL ABOUT A MONTH AGO I NOTICED A CRACK ON THE DASH IN THE CORNER BY THE SPEAKER IN THE CENTER OF THE DASH. THEN THE NEXT TIME I NOTICED A CRACK BY THE CORNER OF THE LEFT DASH SPEAKER, THEN THE NEXT TIME THE RIGHT D... Read more
Incident date: Jun 15, 2007
I OWN A 2003 INFINITY FX45 AWD. ABOUT JUNE 2007 THE STEERING WHEEL STARTED TO PEEL AND BREAKDOWN AND BECOME STICKY. SO I PUT A WHEEL COVER. PROBLEM COVERED UP. THOUGHT NOTHING OF IT UNTIL ABOUT A MONTH AGO I NOTICED A CRACK ON THE DASH IN THE CORNER BY THE SPEAKER IN THE CENTER OF THE DASH. THEN THE NEXT TIME I NOTICED A CRACK BY THE CORNER OF THE LEFT DASH SPEAKER, THEN THE NEXT TIME THE RIGHT D... Read more
Incident date: Nov 28, 2008
MY WIFE AND I PURCHASED A 2008 INFINITY M35X LESS THAN A YEAR AGO. ON OUR FIRST FREEWAY DRIVE HERE IN THE SEATTLE, WA METRO AREA WE NOTICED THAT THE CAR WOULD VIOLENTLY JERK IN A VERY UNSAFE WAY TO THE LEFT OR RIGHT. THIS VIOLENT JERK IS SO SEVERE THAT IF YOU ARE NOT PAYING COMPLETE ATTENTION WHEN ENTERING A SECTION OF TRUCK RUTTING THE CARE WILL LEAVE THE LANE AND SNAP INTO THE NEXT LANE. WITH... Read more
Incident date: Nov 28, 2008
MY WIFE AND I PURCHASED A 2008 INFINITY M35X LESS THAN A YEAR AGO. ON OUR FIRST FREEWAY DRIVE HERE IN THE SEATTLE, WA METRO AREA WE NOTICED THAT THE CAR WOULD VIOLENTLY JERK IN A VERY UNSAFE WAY TO THE LEFT OR RIGHT. THIS VIOLENT JERK IS SO SEVERE THAT IF YOU ARE NOT PAYING COMPLETE ATTENTION WHEN ENTERING A SECTION OF TRUCK RUTTING THE CARE WILL LEAVE THE LANE AND SNAP INTO THE NEXT LANE. WITH... Read more
INFINITI
999R5-AR000
(9999) — EQUIPMENT
Oct 4, 2009
Incident date: Nov 28, 2008
MY WIFE AND I PURCHASED A 2008 INFINITY M35X LESS THAN A YEAR AGO. ON OUR FIRST FREEWAY DRIVE HERE IN THE SEATTLE, WA METRO AREA WE NOTICED THAT THE CAR WOULD VIOLENTLY JERK IN A VERY UNSAFE WAY TO THE LEFT OR RIGHT. THIS VIOLENT JERK IS SO SEVERE THAT IF YOU ARE NOT PAYING COMPLETE ATTENTION WHEN ENTERING A SECTION OF TRUCK RUTTING THE CARE WILL LEAVE THE LANE AND SNAP INTO THE NEXT LANE. WITH... Read more
INFINITI
999R5-AR000
(9999) — EQUIPMENT:MECHANICAL
Oct 4, 2009
Incident date: Nov 28, 2008
MY WIFE AND I PURCHASED A 2008 INFINITY M35X LESS THAN A YEAR AGO. ON OUR FIRST FREEWAY DRIVE HERE IN THE SEATTLE, WA METRO AREA WE NOTICED THAT THE CAR WOULD VIOLENTLY JERK IN A VERY UNSAFE WAY TO THE LEFT OR RIGHT. THIS VIOLENT JERK IS SO SEVERE THAT IF YOU ARE NOT PAYING COMPLETE ATTENTION WHEN ENTERING A SECTION OF TRUCK RUTTING THE CARE WILL LEAVE THE LANE AND SNAP INTO THE NEXT LANE. WITH... Read more
Incident date: Feb 2, 2007
VEHICLE'S STEERING WHEEL JERKS OUT OF NO WHERE. IT ALSO SWAYS BACK AND FOURTH WHILE BRAKING AT TIMES. THE VEHICLE VIBRATES/SHAKES AT SPEEDS OVER 70MPH. THE INFINITI DEALERSHIP (PLANO, TX) STATED THE PROBLEMS WERE DUE TO A WARPED ROTOR, WHICH IS ANOTHER ISSUE WITH INFINITI VEHICLES, SO I RESURFACED THE ROTORS AND WITHIN 6MTHS (UNDER OR AROUND 5,000 MILES) HAD TO REPLACE THEM. AFTER I REPLACED THE R... Read more
Incident date: Feb 2, 2007
VEHICLE'S STEERING WHEEL JERKS OUT OF NO WHERE. IT ALSO SWAYS BACK AND FOURTH WHILE BRAKING AT TIMES. THE VEHICLE VIBRATES/SHAKES AT SPEEDS OVER 70MPH. THE INFINITI DEALERSHIP (PLANO, TX) STATED THE PROBLEMS WERE DUE TO A WARPED ROTOR, WHICH IS ANOTHER ISSUE WITH INFINITI VEHICLES, SO I RESURFACED THE ROTORS AND WITHIN 6MTHS (UNDER OR AROUND 5,000 MILES) HAD TO REPLACE THEM. AFTER I REPLACED THE R... Read more
Incident date: Feb 2, 2007
VEHICLE'S STEERING WHEEL JERKS OUT OF NO WHERE. IT ALSO SWAYS BACK AND FOURTH WHILE BRAKING AT TIMES. THE VEHICLE VIBRATES/SHAKES AT SPEEDS OVER 70MPH. THE INFINITI DEALERSHIP (PLANO, TX) STATED THE PROBLEMS WERE DUE TO A WARPED ROTOR, WHICH IS ANOTHER ISSUE WITH INFINITI VEHICLES, SO I RESURFACED THE ROTORS AND WITHIN 6MTHS (UNDER OR AROUND 5,000 MILES) HAD TO REPLACE THEM. AFTER I REPLACED THE R... Read more
Incident date: Jun 22, 2009
IN JUNE 2009, I TOOK MY 1998 INFINITI I30T INTO A DEALERSHIP FOR A ROUTINE SERVICE. THE DEALERSHIP NOTIFIED ME THAT MY VEHICLE WAS UNSAFE TO DRIVE BECAUSE THE FRAME HAD ROTTED UNDER THE ENGINE & HAD DISCONNECTED FROM THE BODY. HE THEN INFORMED ME THAT CONTINUED OPERATION COULD RESULT IN THE FRAME COMPLETELY SPLITTING APART CAUSING THE ENGINE AND TRANSMISSION TO FALL OUT OF THE VEHICLE, WHICH COULD... Read more
Incident date: Sep 2, 2009
1. INTERMITTENT NO CONTROL OF AC AND RADIO. 2. NON FUNCTIONING STEREO/RADIO AND NO CONTROL OVER AC 3. NONE. *TR