Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,875 complaints for INFINITI
Incident date: Jul 11, 2009
"ERR2" CODE ON BOSE/CLARION IN DASH 6 DISK CD PLAYER. CD PLAYER NOW INOPERABLE. NUMEROUS INCIDENTS OF SIMILAR ISSUES FOUND DURING ONLINE RESEARCH. *TR
Incident date: Aug 16, 2008
TL*THE CONTACT OWNS A 2003 INFINIT G35. AFTER STARTING THE VEHICLE, THE CONTACT NOTICED THAT THE AIR BAG LIGHT ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE AIR BAG SENSOR WAS REPLACED. THREE MONTHS LATER, THE FAILURE OCCURRED AGAIN. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE SENSOR NEEDED TO BE REPLA... Read more
Incident date: Mar 2, 2010
AIR BAG LIGHT KEEPS COMING ON 2005 INFINITI G35 SEDAN. I HAVE TAKEN IT MULTIPLE TIMES TO RIVERSIDE INFINITI (RIVERSIDE, CA) FOR THE SAME OCCURRENCE. THEIR CLAIM IS THEY HAD TO RESET THE CODES FOR WHICH I WAS CHARGED FOR. ONCE I DROVE IT OFF THEIR LOT, THE AIR BAG LIGHT ONCE AGAIN CAME BACK ON. I HAD TO EXIT THE FREEWAY TO CALL THEM BACK. THEY TOLD ME TO BRING IT BACK. I TURNED BACK AROUND AND PROC... Read more
Incident date: May 3, 2010
RECENTLY, I HAVE NOTICED SUDDEN SURGE OF ACCELERATION @ LOW SPEEDS...AND TODAY IT STOPPED ALL OF A SUDDEN WHILE DRIVING. IT HAPPENED TWICE TODAY AND THE STEERING WHEEL LOCKS ITSELF. THE FIRST TIME IT STARTED IMMEDIATELY AFTER COMING TO A HALT BUT THE SECOND TIME IT STOPPED IN THE MIDDLE OF THE ROAD. TRIED RESTARTING... MULTIPLE ATTEMPTS, NO LUCK. TRIED AGAIN, GAVE A 5 MIN BREAK AND THEN IT STARTED... Read more
Incident date: May 3, 2010
RECENTLY, I HAVE NOTICED SUDDEN SURGE OF ACCELERATION @ LOW SPEEDS...AND TODAY IT STOPPED ALL OF A SUDDEN WHILE DRIVING. IT HAPPENED TWICE TODAY AND THE STEERING WHEEL LOCKS ITSELF. THE FIRST TIME IT STARTED IMMEDIATELY AFTER COMING TO A HALT BUT THE SECOND TIME IT STOPPED IN THE MIDDLE OF THE ROAD. TRIED RESTARTING... MULTIPLE ATTEMPTS, NO LUCK. TRIED AGAIN, GAVE A 5 MIN BREAK AND THEN IT STARTED... Read more
Incident date: Apr 5, 2010
FUEL GAUGE SEEMS TO DRASTICALLY DROP WHEN CAR IS TURNED OFF AND THEN TURNED BACK ON AGAIN. AFTER A COUPLE OF DAYS CAR WILL READ FUEL EMPTY WHEN IT STILL HAS ABOUT A QUARTER OF A TANK OF GAS. WHEN REFILLING CAR WITH FUEL, CAR WILL ONLY TAKE ABOUT 15 GALLONS OF GAS AND THEN REGISTER FULL AGAIN. THIS CAR HAS A 20 GALLON TANK. *TR
Incident date: Apr 30, 2010
I OWN A 2006 INFINITI M35 X (44,000 MILES) THAT IS EXHIBITING VERY ALARMING STEERING CHARACTERISTICS. AT HIGHWAY SPEEDS, BRAKING TO A STOP, OR RIDING OVER UNEVEN ROADS THE STEERING WILL PULL VERY HARD TO THE LEFT OR RIGHT (INCONSISTENTLY) TO THE POINT WHERE I MUST ACTIVELY AND CONSTANTLY WORK TO KEEP IT CENTERED (TIRE PRESSURE IS AT SPEC). I HAVE BEEN TO THE DEALERABOUT THE ISSUE BUT THE SAY THAT... Read more
Incident date: Apr 22, 2010
THERE IS AN APPARENT KNOWN DEFECT IN THE 2003 INFINITI G35 MODELS. THE RADIO AND CLIMATE CONTROL WILL APPARENTLY LOSE ALL INDICATORS, AS IF THERE IS NO POWER, BUT WILL CONTINUE TO FUNCTION, STAYING FROZEN ON AT THEIR LAST SETTINGS. THE RADIO VOLUME OR CHANNELS CANNOT BE CHANGED AND THE AIR CONDITIONING/HEATER,ETC. ARE STUCK ON THEIR LAST SETTINGS AND CANNOT BE CHANGED WITHOUT TURNING THE CAR OFF. ... Read more
Incident date: Apr 22, 2010
THERE IS AN APPARENT KNOWN DEFECT IN THE 2003 INFINITI G35 MODELS. THE RADIO AND CLIMATE CONTROL WILL APPARENTLY LOSE ALL INDICATORS, AS IF THERE IS NO POWER, BUT WILL CONTINUE TO FUNCTION, STAYING FROZEN ON AT THEIR LAST SETTINGS. THE RADIO VOLUME OR CHANNELS CANNOT BE CHANGED AND THE AIR CONDITIONING/HEATER,ETC. ARE STUCK ON THEIR LAST SETTINGS AND CANNOT BE CHANGED WITHOUT TURNING THE CAR OFF. ... Read more
Incident date: Apr 22, 2010
THERE IS AN APPARENT KNOWN DEFECT IN THE 2003 INFINITI G35 MODELS. THE RADIO AND CLIMATE CONTROL WILL APPARENTLY LOSE ALL INDICATORS, AS IF THERE IS NO POWER, BUT WILL CONTINUE TO FUNCTION, STAYING FROZEN ON AT THEIR LAST SETTINGS. THE RADIO VOLUME OR CHANNELS CANNOT BE CHANGED AND THE AIR CONDITIONING/HEATER,ETC. ARE STUCK ON THEIR LAST SETTINGS AND CANNOT BE CHANGED WITHOUT TURNING THE CAR OFF. ... Read more
Incident date: Apr 27, 2010
WHILE OPERATING MY VEHICLE IN A NORMAL SETTINGS MY ENGINE ALL OF A SUDDEN JUST STOPPED OPERATING WHILE DRIVING ON A 35 MPH ROAD WITHOUT ANY WARNING. I PULLED OVER THE SIDE OF THE ROAD AND WAS ABLE TO RESTART THE VEHICLE AGAIN. FORTUNATELY THERE WERE NO OTHER VEHICLE BEHIND ME OR IN FRONT OF ME THAT WOULD HAVE CAUSED A BAD ACCIDENT. I IMMEDIATELY TOOK IT TO THE DEALER AND WAS TOLD IT WAS DUE TO... Read more
Incident date: Mar 1, 2010
THE MANUAL TRANSMISSION IN MY 2009 INFINITI G37S STARTED GRINDING GEARS NEARLY EVERY TIME THE TRANSMISSION WAS PLACED IN 6TH GEAR. THIS RESULTED IN LONGER THAN NECESSARY GEAR CHANGES AT HIGH SPEEDS AND PROLONGED TIME WITH ONLY ONE HAND ON THE STEERING WHEEL. THE CAR WAS NEVER DRIVEN EXCESSIVELY ROUGH. THIS PROBLEM STARTED AT ~6000 MILES ON THE ODOMETER. AT ~8500 MILES, I TOOK THE CAR IN FOR RE... Read more
Incident date: Apr 5, 2010
TL* THE CONTACT OWNS A 2001 INFINITI I30. THE CONTACT STATED THERE WAS A SLIGHT SHIMMY AND AN UNUSUAL KNOCKING SOUND COMING FROM THE FRONT OF THE VEHICLE. IN ADDITION, THERE WAS A SLIGHT LOSS OF CONTROL OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE FRONT LOWER CONTROL ARM WAS REPLACED. THE MANUFACTURE ADVISED THERE WAS A RECALL ON HIS YEAR, MAKE AND MODEL PERTAINING TO... Read more
Incident date: Mar 10, 2010
TL* THE CONTACT OWNS A 2004 INFINITI M45. THE CONTACT STATED THE SIDE CURTAIN AIRBAG REMAINED ILLUMINATED ON THE WARNING PANEL. THE DEALER CONFIRMED THE AIR BAGS WERE DEFECTIVE AND WOULD NEED TO BE REPLACED AT THE EXPENSE OF THE OWNER. THE MANUFACTURER WAS CONTACTED AND ADVISED THEY WOULD INFORM THE CONTACT AT A LATER DATE IF THEY WERE ABLE TO ASSIST WITH REPAIRS. THE FAILURE AND THE CURRENT MILE... Read more
Incident date: Apr 21, 2010
1 WEEK AGO I'VE NOTICED A SUDDEN DEGRADE IN PERFORMANCE. THE CAR IS PROVIDING 1/2 AS MUCH POWER AS USUAL, BUT NO WARNING LIGHTS OR GAUGES REVEALED ANYTHING. INSPECTED OBVIOUS THINGS LIKE FUEL, OIL LEVEL AND PURITY. 2 DAYS AGO *VEHICLE FOR THE FIRST TIME SUDDENLY STALLED WHILE DRIVING, AND WAS HARD TO START AGAIN. IT TOOK ALMOST 1 MINUTE TO RESTART. CHECK ENGINE LIGHT ACTIVATED. CAR CONTIN... Read more
Incident date: Apr 21, 2010
I HAVE INFINITI QX56 2005, I HAD BRAKE SYSTEM COMPLAINT COUPLE OF TIMES(BACK 2006~2007)SINCE, DEALER TAKE CARE MY CAR_ I DIDN'T HAVE ANY TECHNICAL ISSUE UNTIL THIS MONTH, BUT, APRIL ON THIS MONTH I HAVE 3 TIME EXPERIENCE MY BRAKE WAS NOT WORKING I ALMOST KILL MY 2 KIDS AND WIFE._JUST REMIND ME BACK IN 2006_ I HAD SAME PROBLEM. ALL I CAN DO TURN OFF THE ENGINE AND RESTART_THEN IT GO BACK TO NORMAL.... Read more
Incident date: Apr 16, 2010
TL*THE CONTACT OWNS A 2008 INFINITI QX56. WHILE THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH THE VEHICLE STALLED WITHOUT WARNING. THE FUEL GAUGE INDICATED THAT THERE WAS A HALF GALLON OF GASOLINE IN THE FUEL TANK. THE VEHICLE WOULD NOT RESTART, AND IT WAS TOWED TO AN AUTHORIZED DEALER. THE TECHNICIAN STATED THAT THERE WAS A RECALL REGARDING THE FUEL SYSTEM; NHTSA CAMPAIGN ID NUMBER 10V074000 (FUEL... Read more
Incident date: Apr 13, 2010
WE RECEIVE A LETTER FROM INFINITI COMPANY BECAUSE I'M THE OWNER OF A INFINITY QX56, YEAR 2006 NOTIFYING ME THAT THE FUEL GAUGE IN SOME OF THE VEHICLE MAY BE INACCURATE DUE TO A MALFUNCTION IN THE FUEL LEVEL SENDING UNIT, THAT CAUSE THE INSTRUMENT PANEL FUEL GAUGE TO INACCURATELY DISPLAY THAT THE VEHICLE STILL HAS SOME FUEL, TYPICALLY ABOUT ONE QUARTER TANK, WHEN THE FUEL TANK IS EMPTY AND THAT IF ... Read more
Incident date: Mar 11, 2008
INFINITY FX35 WITH UNRELIABLE POWER DOOR LOCKS MAINLY IN WARM WEATHER. THIS SEEMS TO BE A WIDE SPREAD PROBLEM AND IS A SAFETY CONCERN. *TR
Incident date: Feb 12, 2010
TL* THE CONTACT OWNS A 2008 INFINITI QX56. WHILE ATTEMPTING TO MAKE A LEFT TURN AT SPEEDS OF 7 MPH, A VEHICLE CRASHED INTO THE REAR PASSENGER SIDE WHEEL OF HIS VEHICLE. HE DEPRESSED THE BRAKE PEDAL BUT THE BRAKES WOULD NOT ENGAGE. THE CONTACT SUSTAINED A MINOR INJURY TO HIS WRIST. A POLICE REPORT WAS FILED. A LOCAL MECHANIC REPAIRED THE WHEEL, AXLE, FRAME AND PASSENGER SIDE DOOR. THE AIR BAGS DID ... Read more
Crash
1 injured
Incident date: Jun 10, 2009
RADIO AND HEATER NOT WORKING. *TR
Incident date: Mar 1, 2009
TL*THE CONTACT OWNS A 2003 INFINITY M45. ON MARCH 1, 2009, WHILE THE CONTACT WAS DRIVING AT APPROXIMATELY 70 MPH, THE VEHICLE SUDDENLY STALLED AND HE HAD TO PULL OVER TO AVOID A CRASH. WHEN HE CHECKED THE FUEL GAUGE, IT INDICATED THAT THE VEHICLE WAS FULL WITH FUEL BUT THE VEHICLE WAS OUT OF GAS. THE FUEL GAUGE WOULD ALSO SHOW A FULL TANK OF GAS WHEN THE TANK WAS EMPTY. THE CONTACT PLANNED TO TAK... Read more
Incident date: Apr 12, 2010
THERE IS A PULSING FEEL IN THE BRAKES. HAVE CHECKED ONLINE AND REALIZED THAT IT SEEMS TO BE A COMMON ENOUGH COMPLAINT BY OTHER OWNERS. ON HARD STOPS THE PUSH BACK BY THE PEDAL IS HARD ENOUGH THAT THE BRAKES LOCKUP INTERMITTENTLY. THIS IS DIFFERENT FROM THE PULSING FEEL OF THE ANTI-LOCK SYSTEM. IT FEELS AS THOUGH THE ROTORS ARE WARPED. IT IS FELT IN THE STEERING WHEEL ALSO, AND INCREASINGLY IN THE ... Read more
Incident date: Apr 8, 2010
VEHICLE PULLS AND JUMPS ALL OVER THE PLACE, THIS IS SO PRONOUNCED THAT THE VEHICLE IS UNSAFE TO DRIVE ON MOST ROADS. I HAVE TAKEN THE VEHICLE TO THE DEALER 3 SEPARATE TIMES FOR THIS ISSUE, ON EACH OCCASION THEY HAVE PERFORMED AN ALIGNMENT BUT IT DOES NOT SOLVE THE PROBLEM. ON THE FOURTH VISIT TO THE DEALER AN INFINITI REPRESENTATIVE LOOKED AT THE VEHICLE AND DECLARED THAT THERE IS NOTHING WRONG WI... Read more
Incident date: Apr 8, 2010
VEHICLE PULLS AND JUMPS ALL OVER THE PLACE, THIS IS SO PRONOUNCED THAT THE VEHICLE IS UNSAFE TO DRIVE ON MOST ROADS. I HAVE TAKEN THE VEHICLE TO THE DEALER 3 SEPARATE TIMES FOR THIS ISSUE, ON EACH OCCASION THEY HAVE PERFORMED AN ALIGNMENT BUT IT DOES NOT SOLVE THE PROBLEM. ON THE FOURTH VISIT TO THE DEALER AN INFINITI REPRESENTATIVE LOOKED AT THE VEHICLE AND DECLARED THAT THERE IS NOTHING WRONG WI... Read more
Incident date: Apr 1, 2010
WHEN MAKING RIGHT TURNS THE STEERING VIBRATES AND LOUD NOISE. THE ISSUE IS THE STEERING RACK ON AWD MODELS. INFINITI CANADA DID NOT WANT TO REPLACE IT SINCE MY VEHICLE IS OUT OF WARRANTY BY 5000KM. I HAVE A BIG CONCERN THAT AT SOME POINT THE STEERING RACK MIGHT FAIL AND LEAD TO A CRASH. THIS ISSUE SHOULD DEFINITELY BE COVERED BY INFINITI. THERE ARE NUMEROUS REPORTS OF THIS PROBLEM, AND INFINITI EV... Read more
Incident date: Apr 2, 2010
INCORRECT GAS LEVEL ON 2004 INFINITI M45. COMMON PROBLEM WITH MANY M45'S IN 2003 AND 2004. GAUGE CLUSTER NEEDS TO BE REPLACED. *TR
Incident date: Jan 15, 2010
WHEN EMERGENCY BRAKING, MY VEHICLE'S ABS SYSTEM DIPS HARD AND PULLS HEAVILY TO THE FRONT RIGHT OF THE VEHICLE, CAUSING A HARSH RIGHT SIDE PULL TO THE STEERING WHEEL. HAS OCCURRED AT SPEEDS BETWEEN 60-65 MPH AND 30-35 MPH, DRY AND WET ROADS, HIGHWAY AND SURFACE STREETS. TIRES WERE NEARLY NEW AND PROPERLY INFLATED DURING ONE OCCURRENCE. HAVE REPORTED TO THE DEALERSHIP MULTIPLE TIMES BUT REFUSE TO... Read more
Incident date: Jul 15, 2007
DOORS WILL NOT LOCK OR UNLOCK ALONG WITH GASDOOR LOCK. DEALERSHIP SAYS ITS AN ACTUATOR PROBLEM, THEY ALL NEED TO BE REPLACED AT A COST OF NEARLY $500 PER LOCK TIMES 6 LOCKS. (4 DOORS, REAR HATCH AND GASDOOR) SAFETY ISSUE AS SOMETIMES I CANNOT GET OUT OF THE DRIVER SIDE DOOR. *TR
Incident date: Mar 21, 2010
THERE SEEMS TO BE A GAS GAUGE ISSUES WITH MY2003 INFINITI M45. I WAS ON THE HIGHWAY AT ABOUT 65 MILES PER HOUR WHEN THE CAR ENGINE STOPPED AND THAT CAR BECAME NON RESPONSIVE. I WAS BARELY ABLE TO PULL OVER TO THE FAR RIGHT HAND LANE WITHOUT THE CAR'S POWER STEERING. THE GAS GAUGE READ FULL BUT THE TANK WAS ACTUALLY EMPTY. I WAS LUCKY TO HAVE AVOIDED A COLLISION. AFTER READING SEVERAL POSTS I HAV... Read more
Incident date: Apr 2, 2010
TL* THE CONTACT OWNS A 2003 INFINITI G35. WHILE TRAVELING AT SPEEDS OF 65 MPH, THE CHECK ENGINE, BRAKE, VDC AND SPIN INDICATOR WARNING LIGHTS ILLUMINATED ON THE WARNING PANEL. THE ENGINE STALLED AND ALL POWER WAS LOST. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE OFF THE OF THE ROAD AND RESTART THE ENGINE WITHIN MOMENTS. AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND ADVISED THE CONTACT THAT A... Read more
Incident date: May 18, 2007
MY INFINITI 2003 G35 RADIO CIRCUIT BOARD FAILED BECAUSE OF FAULTY ENGINEERING. THIS CAUSES THE WINDSHIELD DEFROST FUNCTION TO STOP WORKING. THERE ARE THOUSANDS OF OTHER COMPLAINTS ON THE INTERNET SITTING THE SAME PROBLEM. INFINITI WANTS 800.00 TO REPAIR THE RADIO TO GET THE DEFROSTER TO WORK AGAIN. THIS IS HAPPENING FOR ALL PEOPLE THAT HAVE G35 2003. *TR
Incident date: Mar 21, 2008
I PURCHASED MY M45 FROM USED CAR DEALER AND WHILE DRIVING HOME THE CAR STALLED DURING CHICAGO RUSH HOUR TRAFFIC. THE WRECKER TOWED ME BACK TO DEALERSHIP WHO ASKED IF I RAN OUT OF GAS - I THOUGHT NOT POSSIBLE SINCE THE FUEL GAUGE READ 3/8. THE DEALERSHIP FILLED THE GAS TANK AND CAR STARTED UP. I WAS STRANDED A SECOND TIME IN RUSH HOUR TRAFFIC IN RESIDENTIAL AREA AND THIS TIME MY TANK READ 7/8. CH... Read more
Incident date: Mar 21, 2008
I PURCHASED MY M45 FROM USED CAR DEALER AND WHILE DRIVING HOME THE CAR STALLED DURING CHICAGO RUSH HOUR TRAFFIC. THE WRECKER TOWED ME BACK TO DEALERSHIP WHO ASKED IF I RAN OUT OF GAS - I THOUGHT NOT POSSIBLE SINCE THE FUEL GAUGE READ 3/8. THE DEALERSHIP FILLED THE GAS TANK AND CAR STARTED UP. I WAS STRANDED A SECOND TIME IN RUSH HOUR TRAFFIC IN RESIDENTIAL AREA AND THIS TIME MY TANK READ 7/8. CH... Read more
Incident date: Mar 29, 2010
FRONT WHEEL BEARINGS ARE SHOT AFTER ONLY 40000 MILES. MAJOR HAZARD.
Incident date: Mar 1, 2010
INTERMITTENT LOSS OF CONTROL OF RADIO, A/C, FRONT WINDOW DEFOGGER AND REAR WINDOW DEFROSTER. DISCUSSED WITH DEALER (NOT VERY HELPFUL) AND HAD A LOCAL REPAIR SHOP LOOK INTO THE PROBLEM. THEY SUGGESTED REPLACEMENT OF AUDIO FINISHER CIRCUIT BOARD BY DEALER AS REPROGRAMMING OF THE RADIO IS REQUIRED AND CAN ONLY BE DONE BY THE DEALER.
Incident date: Mar 2, 2010
MY 2003 INFINITI G35 SEDAN EXPERIENCES INTERMITTENT FAILURE OF THE CONTROL PANEL FOR OPERATION OF THE A/C, RADIO, ETC. BECAUSE OF THIS ELECTRICAL PROBLEM, THE ENGINE THROTTLE IS UNABLE TO BE RESET. IT IDLES AT 1000 RPM AND DOES NOT REDUCE RPMS WHEN SLOWING OR STOPPING THE VEHICLE. THIS CAUSES A SHAKING OF THE VEHICLE. WHILE THIS MAKE, MODEL, AND YEAR VEHICLE DO APPEAR ON A RECALL LIST, THE VIN NU... Read more
Incident date: Mar 2, 2010
MY 2003 INFINITI G35 SEDAN EXPERIENCES INTERMITTENT FAILURE OF THE CONTROL PANEL FOR OPERATION OF THE A/C, RADIO, ETC. BECAUSE OF THIS ELECTRICAL PROBLEM, THE ENGINE THROTTLE IS UNABLE TO BE RESET. IT IDLES AT 1000 RPM AND DOES NOT REDUCE RPMS WHEN SLOWING OR STOPPING THE VEHICLE. THIS CAUSES A SHAKING OF THE VEHICLE. WHILE THIS MAKE, MODEL, AND YEAR VEHICLE DO APPEAR ON A RECALL LIST, THE VIN NU... Read more
Incident date: Nov 24, 2009
TL*THE CONTACT OWNS A 2007 INFINITI G35. WHILE DRIVING APPROXIMATELY 35 MPH IN DAMP WEATHER, THE VEHICLE BEGAN MAKING A NOISE WHICH APPEARED TO BE COMING FROM THE ENGINE COMPARTMENT. THE CONTACT CONTINUED DRIVING 20 MILES AND THE NOISE CONTINUED. HE STATED THAT HE HAD TO DRIVE SLOWER BECAUSE WHEN HE ATTEMPTED TO SHIFT, THE VEHICLE WOULD LUNGE FORWARD. HE CALLED THE MANUFACTURER AND THE VEHICLE WAS... Read more
Incident date: Mar 21, 2010
THIS IS FOR A DEFECT: I OWN A 2004 INFINITI FX35 AND MY WIFE AND I ARE ABOUT TO HAVE OUR FIRST CHILD, SO WE PURCHASED A CHILD SAFETY SEAT THAT INCLUDES LATCH CONNECTORS (SINCE THE INFINITI LISTS AS HAVING THEM, AND SINCE BY LAW ALL VEHICLES WERE TO INCLUDE THEM SINCE 2002). WENT TO INSTALL THE CHILD SEAT AND COULD NOT GET TO, OR REACH, THE LATCH CONNECTORS. STARTED EXAMINING AROUND THE SEATS TO... Read more
Incident date: Mar 27, 2010
I WAS FILLING GAS ON MY 2004 INFINITI G35 COUPE. AFTER FILLING THE GAS TANK ($35 WORTH), I STARTED DRIVING OFF ONLY TO BE STOPPED BY ANOTHER DRIVER 100 FEET AWAY FROMTHE GAS STATION. THE DRIVER STOPPED ME TO LET ME KNOW THAT MY CAR WAS LEAKING GAS. AFTER LOOKING AT IT, GAS WAS JUST POURING FROM UNDERNEATH MY CAR, IN LESS THAN MINUTES MY GAS TANK WAS EMPTY AND THE CAR WILL NOT START. AFTER DOING S... Read more
Incident date: Apr 1, 2009
MY 2006 INFINITI G35 CONSUMES OIL THAT NISSAN IS AWARE ABOUT. THE CAR DOESN'T BURN OIL OR LEAK OIL, BUT CONSUMES AROUND 1 QUART OF OIL EVERY 1800 MILES. THE MANUFACTURE RECOMMENDS AN OIL CHANGE EVERY 3,750 MILES. I CHANGE MY OIL AT 3000 MILES AND EVERYTIME I CHANGE MY OIL MY CAR IS ALWAYS 3 QUARTS LOW. MY CAR STARTS TO MAKE NOISES AT START UP AND MY LOW OIL LIGHT COMES ON
INFINITI
999R5-AR000
(9999) - EQUIPMENT
Mar 28, 2010
Incident date: Feb 19, 2009
I HAVE 2003 INFINITI G35 SEDAN. DRIVER'S SEAT ROCKED BACK-AND-FORTH. TOOK IT TO INFINITI DEALER WHO STATED THAT THE DRIVER'S SEAT FRAME ASSEMBLY HAD SEPARATED DUE TO FAULTY WELD JOINTS! DEALER STATED THAT THE DRIVER'S SEAT FRAME ASSEMBLY SEAT WAS NOT COVERED BY ANY WARRANTY OR RECALL. DEALER ALSO STATED THAT IF I DIDN'T PAY THE $1,100.00 TO HAVE THE DRIVER'S SEAT FRAME ASSEMBLY REPLACED AND I ... Read more
Incident date: Feb 19, 2009
I HAVE 2003 INFINITI G35 SEDAN. DRIVER'S SEAT ROCKED BACK-AND-FORTH. TOOK IT TO INFINITI DEALER WHO STATED THAT THE DRIVER'S SEAT FRAME ASSEMBLY HAD SEPARATED DUE TO FAULTY WELD JOINTS! DEALER STATED THAT THE DRIVER'S SEAT FRAME ASSEMBLY SEAT WAS NOT COVERED BY ANY WARRANTY OR RECALL. DEALER ALSO STATED THAT IF I DIDN'T PAY THE $1,100.00 TO HAVE THE DRIVER'S SEAT FRAME ASSEMBLY REPLACED AND I ... Read more
Incident date: Feb 19, 2009
I HAVE 2003 INFINITI G35 SEDAN. DRIVER'S SEAT ROCKED BACK-AND-FORTH. TOOK IT TO INFINITI DEALER WHO STATED THAT THE DRIVER'S SEAT FRAME ASSEMBLY HAD SEPARATED DUE TO FAULTY WELD JOINTS! DEALER STATED THAT THE DRIVER'S SEAT FRAME ASSEMBLY SEAT WAS NOT COVERED BY ANY WARRANTY OR RECALL. DEALER ALSO STATED THAT IF I DIDN'T PAY THE $1,100.00 TO HAVE THE DRIVER'S SEAT FRAME ASSEMBLY REPLACED AND I ... Read more
Incident date: Feb 19, 2009
I HAVE 2003 INFINITI G35 SEDAN. DRIVER'S SEAT ROCKED BACK-AND-FORTH. TOOK IT TO INFINITI DEALER WHO STATED THAT THE DRIVER'S SEAT FRAME ASSEMBLY HAD SEPARATED DUE TO FAULTY WELD JOINTS! DEALER STATED THAT THE DRIVER'S SEAT FRAME ASSEMBLY SEAT WAS NOT COVERED BY ANY WARRANTY OR RECALL. DEALER ALSO STATED THAT IF I DIDN'T PAY THE $1,100.00 TO HAVE THE DRIVER'S SEAT FRAME ASSEMBLY REPLACED AND I ... Read more
Incident date: Mar 25, 2010
DEALER INSTALLED A NEW AIR/FUEL SENSOR. TWENTY SEVEN MILES LATER THE SES LIGHT CAME ON AND THE ENGINE COMPLETELY LOST POWER IN THE MIDDLE OF AN INTERSECTION. THE DEALESHIP HAD THE VEHICLE TOWED TO THEIR SHOP. THEN INFORMED ME THAT A CODEP2135 WAS DETECTED. THE VEHILCE HAD JUST BEEN DIAOGNOSTICALLY TESTED AND REPAIRED. COULD HAVE BEEN A SERIOUS ACCIDENT AS A LARGE PICK-UP STOPPED ONLY ABOUT TWO ... Read more
Incident date: Mar 25, 2010
2003 INFINITI G35 COUPE- LOSS OF ENGINE POWER WHILE DRIVING FOLLOWED BY "SLIP" AND VRC WARNING LIGHTS COMING ON. THE CAR JUST SUDDENLY STOPPED ON THE FREEWAY. GOOD THING IT'S A MANUAL TRANMISSION AND I COULD COAST TO THE SIDE. I WAS LUCKY NOT TO GET INTO AN ACCIDENT . TESTS REVEAL BOTH CAM SENSORS NEED TO BE REPLACED. I HAVE SEEN NUMEROUS REPORTS LIKE THIS YET NO RECALL IS BEING PRODUCED. TH... Read more
Incident date: Mar 25, 2010
I OWN A 1998 INFINITI I30. ON THURSDAY, MARCH 26, 2010, MY DAUGHTER NICHOLE WAS DRIVING THE VEHICLE ON THE FREEWAY WHEN SUDDENTLY THE CAR ACCELERATED TO OVER 4000 RMP WITHOUT HER APPLYING THE ACCELERATOR PEDAL. SHE APPLIED THE BRAKE WITH ALL PRESSURE SHE COULD MUSTER (2 FEET) AND EVENTUALLY PUT THE CAR IN NEUTRAL AND PULLED OFF THE FREEWAY, WITH SMOKE POURING FROM ALL FOUR WHEELS. WE HAD THE CA... Read more
Incident date: Mar 26, 2010
TL* THE CONTACT OWNS A 2008 INFINITI M35. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED AFTER BEING SHIFTED INTO DRIVE FROM THE PARK POSITION. THE CONTACT SHIFTED THE VEHICLE INTO NEUTRAL TO STOP THE ACCELERATION. THE VEHICLE WAS THEN TAKEN TO THE DEALERSHIP WHERE IT WAS INSPECTED. HOWEVER, THE DEALER COULD NOT DUPLICATE THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 1... Read more