Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Dec 10, 2009
THE FUEL GAUGE ON MY CAR HAS BEEN INCORRECT FOR THE PAST 3 MONTHS. IT WOULD SUDDENLY DIP DOWN TO EMPTY EVEN AFTER TRAVELING ONLY 20 MILES ON A FULL TANK OF GAS. THE GAGE WOULD BOUNCE UP AND DOWN AND HAS CAUSED ME TO PANIC MANY TIMES WHILE DIVING ON THE FREEWAY. THE ONLY WAY TO TRULY KNOW HOW MUCH IS LEFT IN THE TANK IS BY RESETTING MY TRIP MONITOR AFTER EACH FUELING AND NOT TO EXCEED 220 MILES BEF... Read more
Incident date: Mar 4, 2010
I JUST RECEIVED AN EMAIL PERTAINING TO THIS CAMPAIGN NOTICE: NHTSA CAMPAIGN ID NUMBER : 10V074 SUBJECT : INSTRUMENT PANEL FUEL GAUGE THE INFINITI FX MODELS ARE AFFECTED WITH THIS NOTICE. I HAVE NOTICED THAT MY FUEL GAUGE EMPTY LIGHT WILL COME ON, EVEN IF THERE IS FUEL STILL IN THE TANK. *TR
Incident date: Mar 4, 2010
I JUST RECEIVED AN EMAIL PERTAINING TO THIS CAMPAIGN NOTICE: NHTSA CAMPAIGN ID NUMBER : 10V074 SUBJECT : INSTRUMENT PANEL FUEL GAUGE THE INFINITI FX MODELS ARE AFFECTED WITH THIS NOTICE. I HAVE NOTICED THAT MY FUEL GAUGE EMPTY LIGHT WILL COME ON, EVEN IF THERE IS FUEL STILL IN THE TANK. *TR
Incident date: Feb 27, 2010
MY CAR STARTED RATHER VIOLENTLY LURCHING WHEN I ACCELERATED. THIS WAS FOLLOWED BY AN APPARENT ELECTRONICS FAILURE IN THE CAR. THE SPEEDOMETER STOPPED WORKING. TURN SIGNALS STOPPED WORKING. BRAKE LIGHT CAME ON BY ITSELF. AIR CONDITIONING WENT OFF. VARIOUS ICON LIGHTS THAT I DID NOT RECOGNIZE CAME ON. WHEN I STOPPED THE CAR IT WOULD NOT TURN OFF. AFTER A WHILE THE AC CAME BACK ON AND I WAS ABLE TO... Read more
Incident date: Jan 3, 2010
I PURCHASED MY 2003 M45 USED FROM A PRIVATE PARTY AT AROUND 90K. A SHORT TIME AFTER I PURCHASED IT, WHILE DRIVING IN HEAVY MORNING ATLANTA TRAFFIC, MY CAR RAN OUT OF GAS AND LEFT ME STRANDED ON THE SIDE OF THE HIGHWAY. I REALIZED THAT THE GAS GAUGE INDICATED I HAD A FULL TANK OF GAS WHEN IN FACT MY CAR HAD COMPLETELY RUN OUT OF GAS. I REALIZED I HAD A PROBLEM. I TOOK TO MY CAR TO A MECHANIC THAT... Read more
Incident date: Jun 13, 2009
MALFUNCTIONING FUEL GAUGE. BEGAN AS GAUGE NEVER READING BELOW HALF TANK, AND THEN ESCALATED TO CONTINUOUS FULL READING. *TR
Incident date: Mar 5, 2007
TL* THE CONTACT OWNS A 2004 INFINITI G35. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH. THE FUEL GAUGE FAILED TO DISPLAY AN ACCURATE READING AT ANY SPEED BEING TRAVELED. THE FAILURE OCCURRED WHENEVER THE VEHICLE WAS IN OPERATION. THE DEALER AND MANUFACTURER WERE NOTIFIED WHICH THERE WERE NO RESOLUTIONS. THE FAILURE MILEAGE WAS 56,000. THE CURRENT MILEAGE WAS 80,000.
Incident date: Jan 17, 2009
TL* THE CONTACT OWNS A 2004 INFINITI M45. WHENEVER THE CONTACT DRIVES THE VEHICLE HE NOTICED THAT THE FUEL GAUGE WILL SHOW 1/2 GALLON MORE GASOLINE THAN THE VEHICLE ACTUALLY HAS IN THE TANK. THE VEHICLE HAD NOT BEEN DIAGNOSED BY THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 130000. UPDATED 05/10/10 *BF UPDATED 05/10/10*JB
Incident date: Oct 10, 2008
GAS GAUGE FAILURE ON INFINITI M-45 2003 MODEL. GAS GAUGE WOULD READ FULL - 3/4 FULL WHEN THE TANK WAS BELOW 1/4 TANK. WOULD LEAD TO RUNNING OUT OF GAS UNLESS THE GAS WAS MONITORED BY THE NUMBER OF MILES BETWEEN FILL UPS. THIS IS A DANGEROUS SITUATION - OWNERS POTENTIALLY RUNNING OUT OF GAS WHEN TRYING TO CROSS AN INTERSECTION PULL OUT IN TRAFFIC, ETC. *TR
Incident date: Oct 10, 2008
GAS GAUGE FAILURE ON INFINITI M-45 2003 MODEL. GAS GAUGE WOULD READ FULL - 3/4 FULL WHEN THE TANK WAS BELOW 1/4 TANK. WOULD LEAD TO RUNNING OUT OF GAS UNLESS THE GAS WAS MONITORED BY THE NUMBER OF MILES BETWEEN FILL UPS. THIS IS A DANGEROUS SITUATION - OWNERS POTENTIALLY RUNNING OUT OF GAS WHEN TRYING TO CROSS AN INTERSECTION PULL OUT IN TRAFFIC, ETC. *TR
Incident date: Feb 4, 2010
FUEL GAUGE INDICATOR. *TR
Incident date: Dec 1, 2008
TL*THE CONTACT OWNS A 2004 INFINITI M45. WHEN THE CONTACT ADDED FUEL TO THE GAS TANK HE NOTICED THAT THE FUEL GAUGE WOULD CONSTANTLY FLUCTUATE WITHOUT GIVING THE DRIVER AN ACCURATE READING. THE VEHICLE WAS TAKEN TO THE DEALERSHIP WHERE THE CONTACT WAS INFORMED THAT THE FUEL SENDING UNIT NEEDED TO BE REPLACED. THERE WERE NO PRIOR WARNINGS AND THE CURRENT AND FAILURE MILEAGES WERE 80000.
Incident date: Aug 1, 2009
TL*THE CONTACT OWNS A 2004 INFINITI M45. HE TOOK THE VEHICLE TO DEALER FOR THE AIR BAG RECALL CONNECTOR IN 2009 AND HE NOTICED THAT AIR BAG LIGHT REMAINED ILLUMINATED. HE TOOK THE VEHICLE TO A DIFFERENT DEALER WHO CONFIRMED THAT THE RECALL REPAIR WAS NOT PERFORMED. HE CONTACTED THE MANUFACTURER WHO STATED THAT IT WAS A MINOR ERROR BY THE PREVIOUS DEALER. THE CONTACT STATED THAT THE MINOR ERROR COU... Read more
Incident date: Mar 3, 2010
I OWN A 2003 INFINITI G35 COUPE WITH APPROXIMATELY 75,000 MILES ON IT. ON MARCH 3, 2010, I READ AN ARTICLE ABOUT A RECALL OF NISSAN AND INFINITI (QX56) VEHICLES REGARDING FAULTY FUEL GAUGE SENDING UNITS LEADING TO AN IMPROPER FUEL LEVEL BEING DISPLAYED IN THE VEHICLE. MY G35 HAS EXHIBITED FLUCTUATIONS IN THE FUEL GAUGE SINCE PURCHASING THE VEHICLE IN AUGUST OF 2009. WHEN THE GAUGE GETS TO BELOW ON... Read more
Incident date: Jan 11, 2010
MY WIFE WAS DRIVING OUR SUV WHEN A CAR CUT IN FRONT OF HER AND SHE SLAMMED ON HER BRAKE TO AVOID HITTING THE CAR THAT HAD CUT HER OFF. HER FOOT ON THE PEDAL WENT ALL THE WAY TO THE FLOOR AND HER BRAKE LIGHT FLASHED REPEATEDLY. SHE HAD NO BRAKE AND PUT THE CAR IN NEUTRAL TO ALLOW THE CAR TO COME TO A STOP. WE HAD THE CAR TOWED TO THE DEALERSHIP. INITIALLY WE WERE TOLD THAT THE POWER BOOSTER/MAS... Read more
Incident date: Feb 23, 2010
WHILE DRIVING THE CAR DOES NOT RESPOND TO THE GAS PEDAL BY ACCELERATING SOMETIMES. I HAVE BEEN AT VERY LOW SPEEDS WHILE TURNING A CORNER OR AT VERY HIGH SPEEDS WHILE DRIVING ON THE FREEWAY AND THE CAR WILL NOT RESPOND TO THE FACT THAT I AM PRESSING THE GAS. THE ONLY WAY THAT I CAN GET IT TO ACCELERATE IS BY SLAMMING THE BRAKE QUICKLY. SOMEHOW THE JOLTING OF THE CAR CAUSING IT TO RESPOND APPROPRIA... Read more
Incident date: Mar 1, 2010
ELECTRICAL. RADIO SHUTS AND IT CONTROLS ALL OF THE INTERIOR CONTROLS. *TR
Incident date: Feb 18, 2010
TL*THE CONTACT OWNS A 2003 INFINITI I35. THE CONTACT STATED THAT THEY WERE EXPERIENCING THE IDENTICAL FAILURE STATED IN CAMPAIGN NUMBER 03V455000 AND WANTED TO FILE A SAFETY COMPLAINT REGARDING IT. THE FAILURE MILEAGE WAS 83,000. THE CURRENT MILEAGE WAS 83,580.
Incident date: Jan 1, 1901
2008 INFINITI M35X HAS A DEFECTIVE STEERING MECHANISM. *BF THE CONSUMER STATED THE VEHICLE HAS A DEFECTIVE STEERING MECHANISM, WHICH CAUSED THE STEERING WHEEL TO ACT IN AN UNCONTROLLABLE MANNER. THE STEERING WHEEL TURNED UP TO 130 DEGREES WITHOUT DRIVER INPUT AS THE CAR SLOWED DOWN BEFORE IT CAME TO A COMPLETE STOP. THE BEHAVIOR OCCURRED ON A DAILY BASIS. DURING THE FIRST FOUR TIMES, THE DEALE... Read more
Incident date: Feb 25, 2007
I HAVE A 2007 INFINITI M35X WHICH HAS A TERRIBLE PROBLEM WITH THE STEERING WHEN I AM DRIVING OVER A RUTTED OR BUMPY ROAD. THE STEERING WILL PULL HARD TO ONE SIDE OR THE OTHER AND ONE TIME ALMOST TOOK ME OFF THE ROAD. THE DEALER SAYS IT'S THE TIRES, WHICH ARE GOODYEAR RSA ORIGINAL EQUIPMENT ON THE CAR. HOWEVER, I HAVE DRIVEN THEIR OTHER CARS WITH THE SAME TIRES WITHOUT ANY PROBLEMS AT ALL. I'VE ... Read more
Incident date: Jan 1, 1901
2003 INFINITI I35 RECALL 03V455000*CW THE CONSUMER STATED HE EXPERIENCED THE SYMPTOMS AS DESCRIBED IN THE RECALL. THE RECALL WAS ISSUED IN LATE 2003, BUT HIS PROBLEM DID NOT ARISE UNTIL 7 YEARS LATER. *JB
Incident date: Feb 15, 2010
2009 INFINITI M35X WILL MAKE A "HARD TURN" ON SLIGHTLY UNEVEN ROADS AND CAUSE THE VEHICLE TO GO QUICKLY TO THE LEFT OR RIGHT.. SEVERE HAZARD AND FROM WHAT I REVIEWED THERE ARE SEVERAL COMPLAINTS ALREADY ABOUT THE ISSUE. THIS IS AN ACCIDENT WAITING TO HAPPEN THAT WILL ULTIMATELY BE BLAMED ON THE GOVERNMENT FOR HAVING UNEVEN ROADS BECAUSE THE M35X WILL GO WITH THE ROAD. IT IS ALSO SOMEWHAT DIFFIC... Read more
Incident date: Jun 15, 2002
AIR BAG LIGHT CAME ON, TOOK VEHICLE TO DEALER, WAS TOLD SENSOR WENT BAD. MADE REPAIR. ABOUT TWO YEARS LATER, AIR BAG LIGHT CAME BACK ON WITH SIMILAR PROBLEM. WAS TOLD AIR BAGS WERE NON-FUNCTIONAL WHEN AIR BAG LIGHT WAS ON. *TR
Incident date: Sep 7, 2009
DRIVER SEAT TRACK. WHITE NYLON GEAR STRIPPED, THIS WILL CAUSE THE SEAT NOT TO GO BACK AND FORWARDS. DEALER WILL NOT WARRANTY THE WORK, BUT IS WILLING TO SELL CUSTOMER A NEW SEAT TRACK COSTING US $1400 FOR REPAIRS. I AM NOT THE ONLY PERSON THAT HAS THIS PROBLEM. *TR
INFINITI
999R5-AR000
(9999) — EQUIPMENT:ELECTRICAL
Feb 24, 2010
Incident date: Sep 7, 2009
DRIVER SEAT TRACK. WHITE NYLON GEAR STRIPPED, THIS WILL CAUSE THE SEAT NOT TO GO BACK AND FORWARDS. DEALER WILL NOT WARRANTY THE WORK, BUT IS WILLING TO SELL CUSTOMER A NEW SEAT TRACK COSTING US $1400 FOR REPAIRS. I AM NOT THE ONLY PERSON THAT HAS THIS PROBLEM. *TR
Incident date: Feb 22, 2010
THIS IS A BIG PROBLEM WITH THIS ENGINE, THEY HAVE A EXCESSIVE OIL CONSUMPTION PROBLEM. MY G35 CONSUME 1 QUART OF OIL EVERY 500 MILES , THE CAR ONLY HAVE 66,000 ORIGINAL MILES ON IT, INFINITI TOLD ME THERE IS NOTHING THEY CAN DO DUE TO THE CAR IS OUT OF WARRANTY, READ ON FORUMS ABOUT THE SAME ISSUE AND THERE IS THOUSANDS OF INFINITI G35 OWNER WITH THE SAME PROBLEM, AND INFINITI HAS NOT DO ANYTHING ... Read more
Incident date: Feb 1, 2010
INFINITI M35X 2007 TPMS MALFUNCTION. TPMS WARNING LIGHT IS ILLUMINATED. ON THE IN-DASH INFORMATION SCREEN, THE FRONT RIGHT TIRE DOES NOT REGISTER TIRE PRESSURE. ALL OTHER TIRES REGISTER PRESSURE IN NORMAL RANGE. *TR
Incident date: Jan 1, 1901
2008 INFINITI M35 DEFECTIVE STEERING MECHANISM*CW THE CONSUMER STATED THE DEFECTIVE STEERING MECHANISM CAUSED THE STEERING WHEEL TO ACT IN AN UNCONTROLLABLE MANNER WITHOUT DRIVER INPUT. AFTER FIVE ATTEMPTS OF TRYING TO CONVINCE THE DEALER THERE WAS A PROBLEM, THEY FINALLY ACKNOWLEDGED A PROBLEM WITH THE STEERING MECHANISM AND ATTEMPTED TO FIX IT. HOWEVER, THE PROBLEM REMAINED UNSOLVED AND THE HA... Read more
Incident date: Feb 3, 2010
I OWN A TWO-MONTH OLD INFINITI G37X. WHEN BRAKING AT HIGHWAY SPEED, THE ENGINE DOES NOT SEEM TO SLOW DOWN AS FAST AS IT SHOULD. I BROUGHT THIS TO MY INFINITI DEALER THIS WEEK. THEY CONDUCTED TESTS ON IT AND FOUND THAT IT "PERFORMS AS DESIGNED." HOWEVER, THEY ACKNOWLEDGED THAT THE TRANSMISSION DOES NOT SLOW DOWN WHEN THE BRAKE IS APPLIED - THAT THE ENGINE IS DESIGNED TO "CLICK DOWN" FROM GEAR T... Read more
Incident date: Feb 9, 2010
THE CAR SUDDENLY LOSES THROTTLE CONTROL UNDER NORMAL DRIVING CONDITIONS; THE ENGINE RETURN TO "IDLE SPEED". I WAS DRIVING ON THE EXPRESSWAY AND ALL OF A SUDDEN THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED SLOWING DOWN. I PRESSED ON THE GAS PEDAL ALL THE WAY DOWN BUT THE CAR REFUSED TO ACCELERATE. I MANAGED TO PULL OVER AND STOP THE ENGINE. AND THEN RESTARTED THE CAR AND IT SEEMED TO ... Read more
Incident date: Feb 9, 2010
THE CAR SUDDENLY LOSES THROTTLE CONTROL UNDER NORMAL DRIVING CONDITIONS; THE ENGINE RETURN TO "IDLE SPEED". I WAS DRIVING ON THE EXPRESSWAY AND ALL OF A SUDDEN THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED SLOWING DOWN. I PRESSED ON THE GAS PEDAL ALL THE WAY DOWN BUT THE CAR REFUSED TO ACCELERATE. I MANAGED TO PULL OVER AND STOP THE ENGINE. AND THEN RESTARTED THE CAR AND IT SEEMED TO ... Read more
Incident date: Feb 9, 2010
THE CAR SUDDENLY LOSES THROTTLE CONTROL UNDER NORMAL DRIVING CONDITIONS; THE ENGINE RETURN TO "IDLE SPEED". I WAS DRIVING ON THE EXPRESSWAY AND ALL OF A SUDDEN THE CHECK ENGINE LIGHT CAME ON AND THE CAR STARTED SLOWING DOWN. I PRESSED ON THE GAS PEDAL ALL THE WAY DOWN BUT THE CAR REFUSED TO ACCELERATE. I MANAGED TO PULL OVER AND STOP THE ENGINE. AND THEN RESTARTED THE CAR AND IT SEEMED TO ... Read more
Incident date: Jun 10, 2009
STEERING AND FRONT SUSPENSION WANDERS SUDDENLY AND ALMOST UNCONTROLLABLY WHEN VEHICLE TRANSITIONS FROM A SMOOTH TO SEMI-ROUGH ROAD SURFACE AT 50-65 MILES PER HOUR. *TR
Incident date: Jun 10, 2009
STEERING AND FRONT SUSPENSION WANDERS SUDDENLY AND ALMOST UNCONTROLLABLY WHEN VEHICLE TRANSITIONS FROM A SMOOTH TO SEMI-ROUGH ROAD SURFACE AT 50-65 MILES PER HOUR. *TR
Incident date: Nov 15, 2009
INFINITI ISSUED A NOTIFICATION THAT THE RADIATOR FAN MOTOR MAY BECOME INOPERABLE, WHICH MAY CAUSE THE ENGINE COOLANT TEMPERATURE TO RISE. IN THIS CASE THE ENGINE PROTECTION LOGIC WILL LIMIT THE VEHICLE SPEED TO PREVENT ANY DAMAGE TO THE ENGINE. I CONTEND THAT THIS IS A SAFETY ISSUE. SHOULD THIS FAILURE OCCUR, THE CAR MAY BE REQUIRED TO BE DRIVEN MANY MILES IN TRAFFIC AT A REDUCED SPEED. THIS I... Read more
Incident date: Jul 22, 2009
ON JULY, 22, 2009, MY 2006 INFINITI M35X ACCELERATED OUT OF CONTROL. I HAD PARKED THE CAR AND IT TOOK OFF , WENT THROUGH A METAL FENCE, THROUGH SOME BUSHES AND PULLED A POLE FROM THE GROUND. THE POLE LODGED AT THE BOTTOM OF THE CAR AND STOPPED THE CAR WHICH HAD NOT RESPONDED TO THE BRAKES. I WAS CLOSE TO A BRICK BUILDING AND WOULD HAVE BEEN SERIOUSLY INJURED OR KILLED (ACCORDING TO THE POLICE) ... Read more
Crash
Incident date: Feb 15, 2010
THE REAR HATCH MECHANISM ON MY INFINITI FX35 FAILED AND MADE THE VEHICLE COMPLETELY ACCESSIBLE TO ANYONE WHO WALKED BY. THE DEALER IS CHARGING $450 TO REPAIR IT, BUT WHEN I CHECK THE INTERNET, IT APPEARS TO BE A COMMON PROBLEM. THIS IS SUSPICIOUS AND SHOULD LIKELY BE A RECALL DUE TO THE SAFETY OF THE VEHICLE BEING COMPROMISED. ITEMS MAY FALL OUT OF THE CARGO AREA WITH THIS PROBLEM AND CAUSE ACC... Read more
Incident date: Apr 1, 2007
WHEN MY MOST FREQUENT PASSENGER OF 140 LBS SITS IN THE PASSENGER SEAT THE AIRBAG OFF LIGHT COMES ON INTERMITTENTLY. I HAVE TAKEN THIS INTO THE DEALER ABOUT 6 TIMES AND THEY HAVE NOT BEEN ABLE TO RECREATE THE ISSUE AND HAVE NOT BEEN ABLE TO FIND ANY ISSUE WHEN RUNNING TESTS ON THE COMPUTER. THIS MAKES ME VERY UNEASY AS AN ACCIDENT CAN HAPPEN AT ANYTIME AND I AM RISKING THE LIFE OF MY PASSENGE... Read more
Incident date: Dec 15, 2007
IN NOVEMBER 2007 I PURCHASED A NEW 2007 INFINITI M35. SINCE THAT TIME, WHENEVER I DRIVE OVER ROUGH SURFACES, THE CAR JERKS TO THE LEFT AND RIGHT, REQUIRING A VERY FIRM GRIP ON THE STEERING WHEEL AT ALL TIMES. THE LOCAL INFINITI SERVICE CONSULTANT SAID THIS WAS A COMMON PROBLEM FOR THIS TYPE VEHICLE. AFTER SOME RESEARCH, I DISCOVERED THERE ARE OTHER 2007 M35 OWNERS WITH THE SAME PROBLEM. THEY D... Read more
Incident date: Feb 10, 2010
MY 2003 INFINITI M45 GAS GAUGE DOES NOT WORK CORRECTLY. THE GAUGE SHOWS MUCH MORE GAS THAN WHAT THE HAS IN IT. *TR
Incident date: May 20, 2008
I HAVE A 2008 INFINITI M35 SPORT THAT I AM HAVING A SAFETY ISSUE WITH. THE CAR PULLS WHEN BRAKING IF THERE IS THE SLIGHTEST IMPERFECTION IN THE ROAD. I HAVE TO HANG ON TO THE STEERING WHEEL TO PREVENT IT FROM TRAVELING INTO THE NEXT LANE, WHICH AT TIMES IS ALMOST IMPOSSIBLE. I HAVE HAD INFINITI INSPECT IT MANY, MANY TIMES SINCE I PURCHASED IT BUT THEY DECLINE TO ACKNOWLEDGE THE PROBLEM. I F... Read more
Incident date: Dec 1, 2008
I OWN A 2001 INFINITI I30 WHICH WAS PURCHASED IN NOVEMBER 2000 FROM LYNNES INFINITI IN NEW JERSEY. EXCEPT FOR THE PROBLEM DISCUSSED BELOW, I HAVE BEEN QUITE PLEASED WITH THE VEHICLE. RECENTLY I NOTICED AN UNUSUAL SOUND COMING FROM THE ENGINE COMPARTMENT. THE SOUND SEEMED TO BE MORE PRONOUNCED AT HIGH SPEEDS, ABOVE 50 MPH. CURSORY INVESTIGATION REVEALED EXCESSIVE RUSTING AT AND AROUND THE MO... Read more
Incident date: Dec 1, 2008
I OWN A 2001 INFINITI I30 WHICH WAS PURCHASED IN NOVEMBER 2000 FROM LYNNES INFINITI IN NEW JERSEY. EXCEPT FOR THE PROBLEM DISCUSSED BELOW, I HAVE BEEN QUITE PLEASED WITH THE VEHICLE. RECENTLY I NOTICED AN UNUSUAL SOUND COMING FROM THE ENGINE COMPARTMENT. THE SOUND SEEMED TO BE MORE PRONOUNCED AT HIGH SPEEDS, ABOVE 50 MPH. CURSORY INVESTIGATION REVEALED EXCESSIVE RUSTING AT AND AROUND THE MO... Read more
INFINITI
999R5-AR000
(9999) — EQUIPMENT
Feb 9, 2010
Incident date: Dec 1, 2008
I OWN A 2001 INFINITI I30 WHICH WAS PURCHASED IN NOVEMBER 2000 FROM LYNNES INFINITI IN NEW JERSEY. EXCEPT FOR THE PROBLEM DISCUSSED BELOW, I HAVE BEEN QUITE PLEASED WITH THE VEHICLE. RECENTLY I NOTICED AN UNUSUAL SOUND COMING FROM THE ENGINE COMPARTMENT. THE SOUND SEEMED TO BE MORE PRONOUNCED AT HIGH SPEEDS, ABOVE 50 MPH. CURSORY INVESTIGATION REVEALED EXCESSIVE RUSTING AT AND AROUND THE MO... Read more
Incident date: Aug 7, 2009
MY 2006 INFINITI M35X WILL UNEXPECTEDLY WONDER ACROSS LANES. SOMETIMES IT GOES STRAIGHT THEN SUDDENLY IT WILL VEER RIGHT OR LEFT. I HAVE TAKEN IT TO THE DEALER AND VERIFIED THE ALIGNMENT WAS CORRECT. DEALER TOLD ME TRY NEW TIRES, WHICH I DID. NOTHING CORRECTS THE ISSUE. I HAVE FOUND MANY MANY DISCUSSIONS ON THIS ISSUE AND IT APPEARS A FAULTY RACK AND PINION BUT THE COMPANY WILL NOT REPLACE IT... Read more
Incident date: Sep 1, 2008
MY AC/RADIO WOULD TURN OFF AND ON BY ITSELF. I WOULD HAVE NO CONTROL OVER THE HEAT/AC TEMPERATURE IN MY CAR NOR THE FAN LEVELS. SOMETIMES WHEN THIS PROBLEM WAS OCCURRING, I COULD CONTROL THE RADIO WITH THE STEERING WHEEL CONTROLS. THIS STARTED IN THE FALL OF 08'. AS TIME WENT ON THE PROBLEM BECAME MORE FREQUENT AND WOULD ONLY BE CORRECTED IF I TURNED THE CAR OFF THEN ON AGAIN. SINCE EARLY FALL 09... Read more
Incident date: Jan 16, 2010
TIRE CANNOT MAINTAIN PRESSURE. THE TIRE IS SEEMINGLY WITHOUT LEAKS SO THE PROBLEM MUST BE IN THE RIM OR THE STEM. AIR NEEDS TO BE ADDED EVERY WEEK. POTENTIAL UNDERINFLATION ISSUES PERSIST. DEALER REFUSES TO CONSIDER THE ISSUE. INFINITI M35X - MODEL YEAR 2007. *TR
Incident date: Jan 16, 2010
TIRE CANNOT MAINTAIN PRESSURE. THE TIRE IS SEEMINGLY WITHOUT LEAKS SO THE PROBLEM MUST BE IN THE RIM OR THE STEM. AIR NEEDS TO BE ADDED EVERY WEEK. POTENTIAL UNDERINFLATION ISSUES PERSIST. DEALER REFUSES TO CONSIDER THE ISSUE. INFINITI M35X - MODEL YEAR 2007. *TR
Incident date: Dec 25, 2009
I HAVE AN '03 INFINITI FX35 WITH 90,000 MILES. I'M NOT AN ABUSIVE NOR NEGLIGENT OPERATOR AND HAVE HAD ALL MY SERVICES WELL MAINTAINED. CAR BEGAN BY OVERHEATING 15 HOURS INTO MY 16 HOUR DRIVE HOME FROM YELLOWSTONE THIS SUMMER. IT STARTED OVERHEATING WHEN I SLOWED DOWN IN TOWNS AND SUCH...REPLACED MY THERMOSTAT....FLUSHED EVERYTHING....DROVE FOR QUITE A FEW WEEKS MORE WITH NO PROBLEMS...THOUGHT IT W... Read more
Incident date: Jul 1, 2007
THE SPEEDOMETER AND ODOMETER IN MY 2007 INFINITI FX35 DO NOT TELL SPEED AND MILEAGE CORRECTLY. THE SPEEDOMETER ERROR IS A FUNCTION OF THE VEHICLE'S SPEED. IN OTHER WORDS, THE FASTER YOU ARE DRIVING THE LARGER THE ERROR. AT 75 MPH THE SPEEDOMETER READS ABOUT 82 MPH. *TR