Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Jun 29, 2010
I HAVE A 2006 INFINITI M35 WITH 42K MILES. WHILE DRIVING, THE ENGINE STOPPED RESPONDING TO THE ACCELERATOR. I PUSHED THE ACCELERATOR TO THE FLOOR AND TRIED PUMPING THE PEDAL AND NOTHING. THE ENGINE SAT AT AN IDLE AND WOULD NOT RESPOND. AS I APPROACHED A STOP LIGHT WITH STOPPED TRAFFIC AND BEGAN TO APPLY THE BRAKES, THE CAR BEGAN TO ACCELERATE BY ITSELF. LET ME BE CLEAR THAT I WAS APPLYING THE BR... Read more
Incident date: Dec 5, 2009
I HAVE A PROBLEM WITH MY 2004 FX35 INFINITY - THE DRIVER AND PASSENGER DOORS AND REAR HATCH WILL NOT LOCK/UNLOCK WITH THE KEY OR WITH THE REMOTE, I HAVE TO MANUALLY PRESS OR PULL THE LOCKS. IT IS A SAFETY MATTER NOT BEEN ABLE TO OPEN OR CLOSE THE DOORS AT WILL. *TR
Incident date: Jun 14, 2010
I JUST BOUGHT A USED 2003 INFINITI G35 A FEW MONTHS AGO. I BELIEVE I AM THE FOURTH OWNER. IT HAS RUN IMMACULATE UNTIL THE LAST COUPLE WEEKS. FOR SOME REASON THE AIR CONDITIONING SYSTEM TAKES ITSELF INTO AUTO MODE AND THE RADIO LIGHTS GO OUT, ALONG WITH THE REST OF THE LIGHTS ON THE PANEL THAT CONTROL THE AC FUNCTIONS. I CANNOT USE ANY OF THOSE BUTTONS TO CHANGE ANYTHING. THE RADIO CONTINUES TO W... Read more
Incident date: Jun 14, 2010
I JUST BOUGHT A USED 2003 INFINITI G35 A FEW MONTHS AGO. I BELIEVE I AM THE FOURTH OWNER. IT HAS RUN IMMACULATE UNTIL THE LAST COUPLE WEEKS. FOR SOME REASON THE AIR CONDITIONING SYSTEM TAKES ITSELF INTO AUTO MODE AND THE RADIO LIGHTS GO OUT, ALONG WITH THE REST OF THE LIGHTS ON THE PANEL THAT CONTROL THE AC FUNCTIONS. I CANNOT USE ANY OF THOSE BUTTONS TO CHANGE ANYTHING. THE RADIO CONTINUES TO W... Read more
Incident date: Jun 26, 2010
I PURCHASED A 2004 G35 INFINITY 9/2008, THE CAR WAS CHECKED 2 WEEKS AGO ON JUNE 12, 2010 AT WHICH TIME 2 QUARTS OF OIL WAS PUT IN, LEVEL WAS FINE ON SATURDAY JUNE 26,2010 COMING HOME FROM PENNSYLVANIA CAR SHUT DOWN HAD TO BE TOWED, MECHANIC STATES ENGINE HAS GONE UP IN VEHICLE, THERE WAS NO OIL IN THE CAR, I HAD NO OTHER PROBLEMS WITH THIS VEHICLE AND HAVE BEEN READING ABOUT THE OIL CONSUMPTION P... Read more
Incident date: May 1, 2009
ELECTRIC DOOR ACTIVATORS DON'T WORK IN WARM WEATHER CREATING A SAFETY ISSUE ON ACCESS TO VEHICLE AS ONLY DRIVER DOOR HAS KEY UNLOCK CAPABILITY. 2004 INFINITI FX35. THIS IS INTERMITTENT ON ALL DOORS AND HAVE REPLACED SOME ACTUATORS WITH PROBLEM PERSISTING. *TR
Incident date: May 1, 2009
ELECTRIC DOOR ACTIVATORS DON'T WORK IN WARM WEATHER CREATING A SAFETY ISSUE ON ACCESS TO VEHICLE AS ONLY DRIVER DOOR HAS KEY UNLOCK CAPABILITY. 2004 INFINITI FX35. THIS IS INTERMITTENT ON ALL DOORS AND HAVE REPLACED SOME ACTUATORS WITH PROBLEM PERSISTING. *TR
Incident date: Jun 28, 2010
TL* THE CONTACT OWNS A 2003 INFINITI FX35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE ENGINE REDUCED POWER AND STALLED. THE POWER STEERING AND BRAKING ABILITY WAS LOST. AFTER TWENTY MINUTES, THE CONTACT RESTARTED THE VEHICLE AFTER SEVERAL ATTEMPTS. THE CONTACT MADE AND APPOINTMENT WITH THE DEALER FOR DIAGNOSTIC TESTING OF THE VEHICLE. THERE WERE NO RECALLS. THE VEHICLE WAS NO... Read more
INFINITI
999R5-AR000
(9999) — EQUIPMENT:ELECTRICAL
Jun 27, 2010
Incident date: Jun 25, 2010
MY 2004 INFINITY FX35 DOOR LOCKS DO NOT WORK I HAVE AN 8 MONTH OLD BABY THAT IF I WOULDN'T HAVE WALKED OUT FROM THE DRIVER SIDE HE WOULD HAVE BEEN STUCK IN THE CAR THE REMOTE DOESN'T LOCK THEM OR UNLOCK THEM NEITHER DOES THE INSIDE SWITCH ALSO THE GAS LID WILL NOT UNLOCK TO BE ABLE TO PUMP GAS THIS IS DANGEROUS AND INFINITY DOES NOT WANT TO COVER UNDER WARRANTY THIS IS A SERIOUS ISSUE AND NO ONE I... Read more
Incident date: Jun 25, 2010
MY 2004 INFINITY FX35 DOOR LOCKS DO NOT WORK I HAVE AN 8 MONTH OLD BABY THAT IF I WOULDN'T HAVE WALKED OUT FROM THE DRIVER SIDE HE WOULD HAVE BEEN STUCK IN THE CAR THE REMOTE DOESN'T LOCK THEM OR UNLOCK THEM NEITHER DOES THE INSIDE SWITCH ALSO THE GAS LID WILL NOT UNLOCK TO BE ABLE TO PUMP GAS THIS IS DANGEROUS AND INFINITY DOES NOT WANT TO COVER UNDER WARRANTY THIS IS A SERIOUS ISSUE AND NO ONE I... Read more
Incident date: Jan 1, 1901
2006 INFINITI M45. LETTER RECEIVED FROM AN INVESTIGATOR IN A HOMICIDE CASE REFERENCING AN ODI COMPLAINT FOR A SIMILAR VEHICLE IN AN EFFORT TO OBTAIN INFORMATION FOR HIS CASE *TGW
Incident date: Jan 1, 2009
2004 INFINITI FX45 - DOOR POWER LOCK (ACTUATOR) NOT WORKING CORRECTLY. THIS FAILURE IS AN INTERMITTENT OF OPERATION. SOMETIMES THE DOORS LOCK OK, OTHER TIMES THEY DON'T. IN ADDITION, SOMETIMES THE DOORS UNLOCK OK, OTHER TIMES THEY DON'T. IT IS POSSIBLY A SAFETY ISSUE. THE DOOR LOCK IS MOST "LAZY" AND THE PROBLEM WORSENS IN HOT WEATHER. QUICK SEARCH ONLINE REVEALS THAT THIS IS VASTLY COMMON PRO... Read more
Incident date: Sep 1, 2009
SOME OR ALL DOOR LOCKS FAIL TO FUNCTION, WITH NO PATTERN OF WHICH DOOR OR DOORS WILL DO IT NEXT. THIS ONLY HAPPENS WHEN IT IS HOT ENOUGH OUTSIDE (APPROX 85 DEGREES AND UP) TO MAKE IT HOT INSIDE THE VEHICLE. THIS PROBLEM IS ALL OVER THE INTERNET, WITH NISSAN'S AND INFINITI'S AND APPROXIMATE YEARS 2003 THROUGH 2007. THE POSTS THAT I HAVE READ DATE BACK TO 2007. *TR
Incident date: Feb 12, 2010
A/C CAME ON RANDOMLY AT HIGH SPEED,,COULD NOW TURN OF,,FOG MY WINDOWS WILL MY NIECE WAS IN BACK IN HER BABY SEAT,,I TRIED TURNING THE FAN'S OFF,,COULD NOT TURN OF,,AND HEATER AND CD MALFUNCTION TOGETHER. WENT TO DEALER THEY WOULD NOT REPLACE,WILL COST 1300,,IT WAS ELECTRIC PROBLEM. I ALWAYS KEEP MY CAR UP TO SERVICE. *TR
Incident date: Feb 12, 2010
A/C CAME ON RANDOMLY AT HIGH SPEED,,COULD NOW TURN OF,,FOG MY WINDOWS WILL MY NIECE WAS IN BACK IN HER BABY SEAT,,I TRIED TURNING THE FAN'S OFF,,COULD NOT TURN OF,,AND HEATER AND CD MALFUNCTION TOGETHER. WENT TO DEALER THEY WOULD NOT REPLACE,WILL COST 1300,,IT WAS ELECTRIC PROBLEM. I ALWAYS KEEP MY CAR UP TO SERVICE. *TR
Incident date: Jun 21, 2010
WHILE DRIVING, THE SEATS AUTOMATICALLY MOVE FORWARD ALL THE WAY TOWARDS THE STEERING WHEEL. THE ONLY WAY TO STOP THIS MOVEMENT IS TO HOLD ONTO THE SEAT CONTROL TO MOVE THE SEAT BACKWARDS. THIS HAPPENED SEVERAL TIMES, AND CAUSES A VERY DANGEROUS SITUATION WHILE DRIVING. NO CORRECTIVE ACTION HAS BEEN TAKEN YET. THE CAR WAS NOT BROUGHT INTO THE DEALER. 2005 INFINITI G35 COUPE 6MT. *TR
Incident date: Jun 21, 2010
TL* THE CONTACT OWNS A 2003 INFINITI G35 SEDAN. THE CONTACT STATED WHILE DRIVING AT 65 MPH, THE AIR CONDITIONER FAN INDEPENDENTLY ACTIVATED AND CAUSED ALL THE WINDOWS TO BECOME FOGGY. THE CONTACT MOVED OFF THE ROADWAY AND OPENED ALL WINDOWS TO CLEAR THE CONDENSATION. THE DEALER ADVISED THAT THE RADIO AND AIR CONDITIONER CIRCUIT MALFUNCTIONED WHICH CAUSED THE FAN TO ACTIVATE AND FOG THE WINDOWS. T... Read more
Incident date: Jun 18, 2010
ON MY 2003 INFINITI G35 COUPE, THE A/C STARTED BLOWING ON HIGH NO CONTROLS. THE RADIO WON'T WORK. *TR
Incident date: Jun 18, 2010
ON MY 2003 INFINITI G35 COUPE, THE A/C STARTED BLOWING ON HIGH NO CONTROLS. THE RADIO WON'T WORK. *TR
Incident date: Jun 15, 2010
WHILE STOPPED BEHIND ANOTHER VEHICLE, THE CAR'S ENGINE REVVED CONTINUOUSLY, AND I HAD TO PRESS THE BRAKES HARDER, LEST HIT THE VEHICLE IN FRONT. I SWITCHED THE AUTOMATIC TRANSMISSION INTO NEUTRAL UNTIL THE TRAFFIC MOVED AGAIN. *TR
Incident date: May 28, 2009
KEYLESS ENTRY AND INTERNAL DOOR LOCKING ACTUATORS NOT WORKING PROPERLY. AUTOMATIC STEERING WHEEL AND SEAT POSITIONING SYSTEM DOES NOT WORK (INTERMITTENT). DOORS FAIL TO LOCK WHEN ACTUATED. ALSO WHEN LOCKED AND KEYLESS ENTRY IS ACTIVATED VARIOUS DOORS /OR REAR HATCH WILL FAIL TO UNLOCK. ALSO WHEN EXITING THE VEHICLE PASSENGER DOOR (FRONT) FAILS TO LOCK OR UNLOCK EITHER REMOTELY OF BY PUSHING THE ... Read more
Incident date: May 28, 2009
KEYLESS ENTRY AND INTERNAL DOOR LOCKING ACTUATORS NOT WORKING PROPERLY. AUTOMATIC STEERING WHEEL AND SEAT POSITIONING SYSTEM DOES NOT WORK (INTERMITTENT). DOORS FAIL TO LOCK WHEN ACTUATED. ALSO WHEN LOCKED AND KEYLESS ENTRY IS ACTIVATED VARIOUS DOORS /OR REAR HATCH WILL FAIL TO UNLOCK. ALSO WHEN EXITING THE VEHICLE PASSENGER DOOR (FRONT) FAILS TO LOCK OR UNLOCK EITHER REMOTELY OF BY PUSHING THE ... Read more
Incident date: May 28, 2009
KEYLESS ENTRY AND INTERNAL DOOR LOCKING ACTUATORS NOT WORKING PROPERLY. AUTOMATIC STEERING WHEEL AND SEAT POSITIONING SYSTEM DOES NOT WORK (INTERMITTENT). DOORS FAIL TO LOCK WHEN ACTUATED. ALSO WHEN LOCKED AND KEYLESS ENTRY IS ACTIVATED VARIOUS DOORS /OR REAR HATCH WILL FAIL TO UNLOCK. ALSO WHEN EXITING THE VEHICLE PASSENGER DOOR (FRONT) FAILS TO LOCK OR UNLOCK EITHER REMOTELY OF BY PUSHING THE ... Read more
Incident date: Mar 18, 2008
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT STATED THE FUEL LEVEL INDICATOR WOULD INTERMITTENTLY READ THAT THE FUEL TANK WAS FULL WHEN IT WAS NOT AND OFTEN FLUCTUATES BACK AND FORTH FROM EMPTY AND FULL. THE DEALER ADVISED THAT THE FUEL SENDING UNIT WOULD NEED TO BE REPLACED. THERE WERE NO RECALLS AND THE VEHICLE WAS NO LONGER UNDER WARRANTY. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILE... Read more
Incident date: Sep 1, 2009
TL* THE CONTACT OWNS A 2004 INFINITI Q-X56. THE VEHICLE WAS HAVING A ROUTINE OIL CHANGE WHEN THE DEALER INFORMED HIM THAT THE FRONT BRAKE PADS WERE DEFECTIVE. THE BRAKE PADS WERE REPLACED AT THAT TIME. WHILE DRIVING HOME FROM THE DEALER AT UNKNOWN SPEEDS, THE BRAKES DID NOT FEEL NORMAL AND TOOK THE VEHICLE BACK TO THE DEALER. THE DEALER ADVISED THAT THE BRAKES WERE NORMAL AND WOULD FEEL UNCOMFORTA... Read more
Crash
1 injured
Incident date: May 28, 2010
THE SPEEDOMETER ON MY 2008 INFINITI FX35 IS OFF BY 5MPH UPWARDS. *TR
Incident date: May 10, 2010
BRAKES BECOME MUSHY DURING APPLICATION WITH A LOSE OF ABOUT 50-75% OF THEIR POWER. BRAKE LIGHTS ON THE DASH LIGHT UP. CARS ANTILOCK BRAKES ARE ACTIVATED. CAR IS VERY DELAYED IN BRAKING EVEN AT SLOW SPEEDS. THE PROBLEM IS RESOLVED AFTER THE CAR COMES TO A COMPLETE STOP, IS PLACED IN PARK, AND TURNED OFF THEN BACK ON. THE PROBLEM HAS OCCURRED ONLY ONCE; ALMOST CAUSING A WRECK AT A TRAFFIC LIGHT.... Read more
Incident date: Jun 13, 2010
LAST WEEK I EXPERIENCED TWO SEPARATE, UNRELATED SAFETY PROBLEMS WITH MY 2008 INFINITI QX56. ON THURSDAY THE TRUCK ABRUPTLY LOST ALL POWER INCLUDING POWER STEERING AND BRAKES AND CAME TO REST ON A HIGHWAY. IT TURNS OUT THAT I HAD RUN OUT OF FUEL, DESPITE THE FUEL GAUGE READING JUST UNDER HALF A TANK REMAINING. I HAD EARLIER BEEN NOTIFIED OF A RECALL REGARDING THIS ISSUE, BUT WAS ON A WAIT LIST D... Read more
Incident date: Jun 13, 2010
LAST WEEK I EXPERIENCED TWO SEPARATE, UNRELATED SAFETY PROBLEMS WITH MY 2008 INFINITI QX56. ON THURSDAY THE TRUCK ABRUPTLY LOST ALL POWER INCLUDING POWER STEERING AND BRAKES AND CAME TO REST ON A HIGHWAY. IT TURNS OUT THAT I HAD RUN OUT OF FUEL, DESPITE THE FUEL GAUGE READING JUST UNDER HALF A TANK REMAINING. I HAD EARLIER BEEN NOTIFIED OF A RECALL REGARDING THIS ISSUE, BUT WAS ON A WAIT LIST D... Read more
Incident date: Jun 4, 2010
CAR ENGINE UNEXPECTEDLY CUT OFF WHILE DRIVING ON THE HIGHWAY. NO PRIOR ISSUES WITH CAR. WAS ABLE TO RESTART CAR IMMEDIATELY AND IT SEEMED FINE. TOOK IT TO GET DIAGNOSED - ALL FLUID LEVELS WERE OK BUT THE COMPUTER DIAGNOSTIC SAID IT WAS THE CAMSHAFT POSITION SENSOR (P0340). LEARNED THAT THERE WAS A RECALL ABOUT THIS SPECIFIC ISSUE FOR 2003 G35S (ID# 48751) BUT MY CAR IS A 2004 G35. INFINITI DE... Read more
Incident date: May 20, 2010
FAILURE OF DRIVERS SIDE SEAT FRAME DUE TO CRACKING TWICE. ONCE AT 26,177 MILES ON 8/8/06 AND AGAIN AT 60,815 MILES ON 5/20/10. THE WAY I BECAME AWARE OF THE FAILURE IS THAT BOTH TIMES IT INTERFERED WITH THE POWER SEAT OPERATION. I HAVE BEEN THE ONLY DRIVER OF THIS VEHICLE SINCE IT WAS NEW. I AM NOT A BIG PERSON, MALE, 5'8" 160LBS. THE VEHICLE IS PERFECTLY MAINTAINED, LOOKS NEW AND ALL SERVICE RECO... Read more
Incident date: Apr 1, 2010
LOSS OF CONTROLS TO 03 G35 RADIO/AC/HEAT. INITIAL POWER FAILURE ONLY AFFECTED CONSOLE CONTROLS AND WHEEL CONTROLS STILL WORKED FOR RADIO CONTROL. ABOUT A MONTH LATER THE WHEEL CONTROLS WENT AS WELL. ENTIRE BLOWER FOR AC/AIR AND HEAT IS GONE. ENTIRE CONSOLE KIT AND STEREO HAD TO BE REPLACED. OLD STEREO WAS RETAINED. *TR
Incident date: Apr 1, 2010
LOSS OF CONTROLS TO 03 G35 RADIO/AC/HEAT. INITIAL POWER FAILURE ONLY AFFECTED CONSOLE CONTROLS AND WHEEL CONTROLS STILL WORKED FOR RADIO CONTROL. ABOUT A MONTH LATER THE WHEEL CONTROLS WENT AS WELL. ENTIRE BLOWER FOR AC/AIR AND HEAT IS GONE. ENTIRE CONSOLE KIT AND STEREO HAD TO BE REPLACED. OLD STEREO WAS RETAINED. *TR
Incident date: Aug 5, 2008
FUEL GAUGE INCORRECTLY INDICATED 1/2 TANK OF FUEL, BUT THE VEHICLE RAN OUT OF GAS WHILE ON AN INTERSTATE HIGHWAY, FORCING ME TO EXIT TO BERM. GAUGE STILL INDICATES INCORRECT FUEL LEVEL. *TR
Incident date: Jul 1, 2009
TLA* THE CONTACT OWNS 2004 INFINITY QUIZ. WHILE DRIVING AT APPROXIMATELY 30 MPH, WHEN THE BRAKE PEDAL WAS APPLIED IT WENT DOWN TO THE FLOOR, MADE A LOUD NOISE AND FAILED TO OPERATE. THE ABS BRAKE LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE CONTACT SHIFTED THE GEAR FROM FOURTH GEAR TO FIRST GEAR TO SLOW THE VEHICLE DOWN. THE MANUFACTURER TOOK A REPORT AND ADVISED THE CONTACT TO TAKE THE VEHIC... Read more
Incident date: Jun 9, 2010
2005 INFINITI G35. LETTER SENT FROM LAW FIRM REPRESENTING CONSUMER IN ALL CLAIMS AGAINST THE INFINITI DIVISION OF NISSAN NORTH AMERICA, INC. *TGW THE CONSUMER EXPERIENCED SUDDEN ACCELERATION ON SEVERAL OCCASIONS. *JB
Incident date: Jun 7, 2010
SIDE TO SIDE VEHICLE SHAKE. AT SPEEDS OVER 40 MPH ANY BUMP WILL SEND THE CAR INTO A VIOLENT SHAKE THAT CAN ONLY BE STOPPED BY APPLYING THE BRAKES. I REPLACED STRUTS, BALANCED TIRES AND HAD WHEEL ALIGNMENT, YET THE PROBLEM PERSISTS. *TR
Incident date: Jun 3, 2010
DRIVER SIDE FRONT SEAT MOTOR/TRACK ASSEMBLY. SEAT STUCK - DOES NOT MOVE FORWARD OR BACK...SEAT MOTOR ASSEMBLY IGNITED BOTTOM OF DRIVER SEAT...SMOKE BILLOWING OUT OF SWITCH ASSEMBLY AND BOTTOM OF SEAT. (NISSAN SERVICE DEPT STATES THAT TRACK/MOTOR/SWITCH ASSEMBLY NEEDS TO BE REPLACED.) *TR
Fire
Incident date: Feb 7, 2010
INFINITI M45 2003 GAS LEVEL NOT GIVING THE RIGHT READING. SHOWING FULL WHEN IT'S NOT. GOING FROM HALF FULL TO FULL. YOU NEVER KNOW WHEN YOU WILL RUN OUT OF GAS. *TR
Incident date: Jun 5, 2010
I BOUGHT THIS CAR USED, SHOULD HAVE CHECKED THIS SITE FIRST. I NOW HAVE TO REPLACE MY BRAKES ONCE A YEAR BECAUSE THEY WEAR PREMATURELY. THAT IS A $1000 JOB. ONLY HAVE HAS THE CAR FOR 3 YEARS. LAST YEAR IN 09, THE CD PLAYER STOPPED WORKING WITH 6 CD'S STUCK IN THE CHANGER, I HAD NATIONWIDE INFINITY LOOK INTO THIS, WHEN THEY SAID IT WOULD BE $1400 TO FIX, BUT MY YEAR CAR HAS THESE PROBLEMS. SO I SAI... Read more
Incident date: Jun 5, 2010
I BOUGHT THIS CAR USED, SHOULD HAVE CHECKED THIS SITE FIRST. I NOW HAVE TO REPLACE MY BRAKES ONCE A YEAR BECAUSE THEY WEAR PREMATURELY. THAT IS A $1000 JOB. ONLY HAVE HAS THE CAR FOR 3 YEARS. LAST YEAR IN 09, THE CD PLAYER STOPPED WORKING WITH 6 CD'S STUCK IN THE CHANGER, I HAD NATIONWIDE INFINITY LOOK INTO THIS, WHEN THEY SAID IT WOULD BE $1400 TO FIX, BUT MY YEAR CAR HAS THESE PROBLEMS. SO I SAI... Read more
Incident date: Feb 1, 2010
AIR CONDITIONING UNIT COMES ON RANDOMLY AND WOULD NOT SHUT OFF. AT THE SAME TIME, THE RADIO BECAME INOPERABLE. INITIALLY THIS PROBLEM WOULD HAPPEN JUST A COUPLE OF TIMES PER WEEK, BUT NOW IT'S A PERMANENT ISSUE. INFINITI RECOGNIZES THAT A PROBLEM EXISTS, BUT WILL NOT RECALL BECAUSE THEY CLAIM THAT IT'S NOT A SAFETY ISSUE. THIS IS A HUGE SAFETY ISSUE BECAUSE I CANNOT CONTROL THE FRONT OR REAR ... Read more
Incident date: Feb 1, 2010
AIR CONDITIONING UNIT COMES ON RANDOMLY AND WOULD NOT SHUT OFF. AT THE SAME TIME, THE RADIO BECAME INOPERABLE. INITIALLY THIS PROBLEM WOULD HAPPEN JUST A COUPLE OF TIMES PER WEEK, BUT NOW IT'S A PERMANENT ISSUE. INFINITI RECOGNIZES THAT A PROBLEM EXISTS, BUT WILL NOT RECALL BECAUSE THEY CLAIM THAT IT'S NOT A SAFETY ISSUE. THIS IS A HUGE SAFETY ISSUE BECAUSE I CANNOT CONTROL THE FRONT OR REAR ... Read more
Incident date: May 28, 2010
VEHICLE: 2004 INIFINITI FX35 SAFETY DESCRIPTION: ALL FOUR (4) DOOR LOCKS FAILED SIMULTANEOUSLY. UNABLE TO EXIT CAR UNTIL DOOR LOCKS WERE UNLOCKED MANUALLY. SAFETY ISSUE: DURING AN ACCIDENT AND/OR VEHICLE FIRE, PASSENGERS WILL NOT BE ABLE TO EXIT VEHICLE IN A TIMELY MANNER OR AT ALL. SIGNIFICANT INJURY OR DEATH COULD OCCUR. *TR
Incident date: May 30, 2010
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT WHILE STOPPED AT A TRAFFIC STOP, THE VEHICLE ABNORMALLY ACCELERATED AND THEN STALLED. ALL WARNING LIGHTS ON THE DASHBOARD WERE ILLUMINATED. SHE WAS ABLE TO RESTART THE VEHICLE AND RESUMED TRAVELING AT SPEEDS OF 75 MPH WHEN THE VEHICLE STALLED A SECOND TIME. THE VEHICLE WAS TOWED TO HER PLACE OF RESIDENCE AND THE MANUFACTURER WAS CO... Read more
Incident date: May 15, 2010
2003 G-35, A/C AND RADIO HAVE GONE OUT, MANY MANY OTHERS ARE EXPERIENCING THIS PROBLEM - SAFETY HAZARD - DEFROSTER DOES NOT WORK, HUNDREDS OF POSTINGS BY OWNERS REGARDING LINKING OF THESE TWO SYSTEMS. THERE SHOULD BE A RECALL ON THIS. WITH THE ECONOMY THE WAY IT IS MANY OWNERS DO NOT HAVE MONEY TO DO THIS VERY EXPENSIVE REPAIR. *TR
Incident date: May 20, 2010
I WAS DRIVING ON THE ROAD AND MY CAR LOST ALL POWER. MY CAMSHAFT POSITION SENSOR HAD TO BE REPLACED, BUT THE DEALER SAID IT WAS NOT COVERED UNDER THE RECALL CAMPAIGN 03V45500 WHICH WAS FOR THIS EXACT PROBLEM. *TR
Incident date: Mar 4, 2010
CAR: 2005 INFINITI FX45 FAILURE: AIRBAG SYSTEM WARNING LIGHT BLINKING OCCURS: CONSTANTLY, UNTIL CLEARED IN THE COMPUTER. ONCE IT'S CLEARED IT IS VARIABLE AS TO HOW LONG IT WILL BE BEFORE IT STARTS BLINKING AGAIN, USUALLY 1 - 7 DAYS. DONE TO CORRECT PROBLEM: TAKEN TO DEALER FOR DIAGNOSTICS. FIRST DIAGNOSED AS A "FRONT CRUSH ZONE SENSOR". THAT WAS REPLACED AND PAID FOR BY ME, BUT DID... Read more
Incident date: Mar 4, 2010
CAR: 2005 INFINITI FX45 FAILURE: AIRBAG SYSTEM WARNING LIGHT BLINKING OCCURS: CONSTANTLY, UNTIL CLEARED IN THE COMPUTER. ONCE IT'S CLEARED IT IS VARIABLE AS TO HOW LONG IT WILL BE BEFORE IT STARTS BLINKING AGAIN, USUALLY 1 - 7 DAYS. DONE TO CORRECT PROBLEM: TAKEN TO DEALER FOR DIAGNOSTICS. FIRST DIAGNOSED AS A "FRONT CRUSH ZONE SENSOR". THAT WAS REPLACED AND PAID FOR BY ME, BUT DID... Read more
Incident date: May 18, 2010
TL*THE CONTACT OWNS A 1999 INFINITI I30. THE CONTACT WAS DRIVING WHEN HE NOTICED SMOKING EMITTING FROM THE HOOD INTO THE VEHICLE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INFORMED THE CONTACT THAT THE DIODE IGNITED, CAUSING A FIRE IN THE ALTERNATOR. THE VEHICLE HAD NOT BEEN REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO STATED HIS VEHICLE WAS NOT INCLUDED IN RECALL 99V129000 (ELECTRICAL SY... Read more
Fire