Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
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Showing 9,875 complaints for INFINITI
Incident date: Feb 15, 2010
MY 2004 INFINITI M45'S FUEL GAUGE READS AT OR ABOVE TANK OF GAS WHEN THERE IS NO FUEL RESULTING IN A STALL. PROBLEM STARTED AT AROUND 59K MILES BUT WAS OUT OF WARRANTY DUE TO AGE. I CURRENTLY HAVE 72K MILES ON THE CAR AND HAVE TO RESET THE TRIP COUNTER AS THE FUEL GAUGE IS USELESS. THE INFINITI DEALER IN GWINNETT COUNTY GEORGIA HAD THE CAR TWICE BUT WAS UNABLE TO DIAGNOSE THE PROBLEM. INFINITI CO... Read more
Incident date: Feb 15, 2010
MY 2004 INFINITI M45'S FUEL GAUGE READS AT OR ABOVE TANK OF GAS WHEN THERE IS NO FUEL RESULTING IN A STALL. PROBLEM STARTED AT AROUND 59K MILES BUT WAS OUT OF WARRANTY DUE TO AGE. I CURRENTLY HAVE 72K MILES ON THE CAR AND HAVE TO RESET THE TRIP COUNTER AS THE FUEL GAUGE IS USELESS. THE INFINITI DEALER IN GWINNETT COUNTY GEORGIA HAD THE CAR TWICE BUT WAS UNABLE TO DIAGNOSE THE PROBLEM. INFINITI CO... Read more
Incident date: Dec 2, 2010
TL* THE CONTACT OWNS A 2003 INFINITY I35. THE CONTACT WAS DRIVING APPROXIMATELY 55 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE YET THE FAILURE RECURRED SEVERAL TIMES. THE CHECK ENGINE LIGHT THEN ILLUMINATED AND THE ACT AND SLIP WARNING LIGHTS WOULD ALSO ILLUMINATE PERIODICALLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS OR A DIAGNOSIS OF THE F... Read more
Incident date: Oct 20, 2010
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT WAS DRIVING APPROXIMATELY 40 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE AND LATER TO A LOCAL MECHANIC SHOP. THE LOCAL MECHANIC ADVISED HIM THE CONTACT THAT THE CAMSHAFT POSITION SENSOR WOULD NEED REPLACING. THE MECHANIC ADVISED HIM OF RECALL: 03V455000 (ENGINE AND ENGINE COOLING). HE THEN CALLE... Read more
Incident date: Dec 2, 2010
EXPERIENCED SUDDEN LOSS OF ACCELERATOR CONTROL AND LOST NEARLY ALL POWER WHILE MERGING ONTO THE HIGHWAY. LOST ALL POWER IN SECOND LANE. THERE WERE NO WARNINGS. ABSOLUTELY NO RESPONSE WHEN PRESSING DOWN ON THE ACCELERATOR. CAR WAS ONLY IDLING. NEARLY WAS REAR ENDED WHILE TRYING TO GET ONTO EMERGENCY LANE. CAR WAS TOWED TO MECHANIC. A FAULTY THROTTLE BODY SENSOR WAS IDENTIFIED AS A ROOT CAUSE ... Read more
Incident date: Dec 3, 2010
THE THIRD BRAKE LIGHT ON MY CAR WORKS INTERMITTENTLY. THIS IS THE BRAKE LIGHT THAT RESIDES ON THE REAR ACCESSORY PACKAGE ON THE INSIDE OF THE CARS ALONG WITH THE SPEAKERS. THE LIGHTS ARE NOT REPLACEABLE IN THIS UNIT BECAUSE THEY ARE LED AND HAVE NOTICE MANY OTHER G35 WITH THE SAME PROBLEM AND ITS AN OUTRAGEOUS 125 DOLLAR REPLACEMENT FOR SOMETHING THAT SHOULD LAST INDEFINITELY SINCE THEY ARE LEDS.... Read more
Incident date: Nov 20, 2010
MY 2007 INFINITI M45 SUDDENLY LOST ALL ELECTRICAL POWER THROUGHOUT THE VEHICLE RESULTING IN THE ENGINE STALLING WHICH POTENTIALLY COULD HAVE RESULTED IN A CRASH. THE VEHICLE WAS IMMEDIATELY TOWED TO PASSPORT INFINITI OF ALEXANDRIA FOR DIAGNOSIS AND REPAIR. THE DIAGNOSTIC TEST REVEALED A FAILED INTELLIGENT POWER DISTRIBUTION MODULE, IPDM WHICH AFTER IN-DEPTH RESEARCH, HAS PROVEN TO BE FAULTY IN M... Read more
Incident date: Nov 20, 2010
MY 2007 INFINITI M45 SUDDENLY LOST ALL ELECTRICAL POWER THROUGHOUT THE VEHICLE RESULTING IN THE ENGINE STALLING WHICH POTENTIALLY COULD HAVE RESULTED IN A CRASH. THE VEHICLE WAS IMMEDIATELY TOWED TO PASSPORT INFINITI OF ALEXANDRIA FOR DIAGNOSIS AND REPAIR. THE DIAGNOSTIC TEST REVEALED A FAILED INTELLIGENT POWER DISTRIBUTION MODULE, IPDM WHICH AFTER IN-DEPTH RESEARCH, HAS PROVEN TO BE FAULTY IN M... Read more
Incident date: Nov 20, 2010
MY 2007 INFINITI M45 SUDDENLY LOST ALL ELECTRICAL POWER THROUGHOUT THE VEHICLE RESULTING IN THE ENGINE STALLING WHICH POTENTIALLY COULD HAVE RESULTED IN A CRASH. THE VEHICLE WAS IMMEDIATELY TOWED TO PASSPORT INFINITI OF ALEXANDRIA FOR DIAGNOSIS AND REPAIR. THE DIAGNOSTIC TEST REVEALED A FAILED INTELLIGENT POWER DISTRIBUTION MODULE, IPDM WHICH AFTER IN-DEPTH RESEARCH, HAS PROVEN TO BE FAULTY IN M... Read more
Incident date: Oct 5, 2010
COMMING TO A STOP. THE CAR RPM REVVED SUDDENLY, COULD NOT STOP IT. TOTALLED THE CAR. HAPPENNED 3 TIMES BEFORE. OTHER DRIVERS HAD THE SAME EXPERIENCES (REFERENCE: ALLWORLDAUTO.COM : 2004 INFINITI G35 USER COMMENTS/COMPLAINTS.)
Crash
Incident date: Nov 22, 2010
I HAVE A 2001 INFINITI I30 AND WAS DRIVING THE CAR ON THE HIGHWAY WITH MY SON IN THE PASSENGER SEAT AND WE STARTED SMELLING RUBBER/PLASTIC BURNING. A FEW SECONDS LATER WE HAD A LARGE AMOUNT OF SMOKE AND THE CAR JUST CUTS OFF AT 55 MPH AND WE HAD MANEUVER IT OFF THE ROAD AND WE HAD TO GET OUT CHOKING ON THE SMOKE AND LATER FOUND OUT FROM THE NSSAN DEALER THAT THE ECM WAS ON FIRE BETWEEN MY RIGHT LE... Read more
Fire
Incident date: Oct 27, 2010
THE THIRD BRAKE LIGHT (IN THE REAR WINDOW) OF THE 2003 G35 SEDAN WENT OUT RECENTLY. AT FIRST, ONLY HALF OF THE SIX WERE OUT, BUT THEN ALL OF THEM WENT OUT. I'VE REPAIRED IT BY ORDERING REPLACEMENT LEDS FOR THE LIGHT AND INSTALLING THOSE ON THE BOARD. *TR
Incident date: Sep 24, 2010
FUEL GAUGE DOES NOT REGISTER CORRECTLY. WHEN FULL ONLY SHOWS 3/4 AND WHEN EMPTY WITH LITE ON CAN ONLY PUT 13 GALS IN BEFORE SPILLAGE. THE GAUGE IS CONSTANTLY MOVING. *TR
Incident date: Mar 28, 2007
THIS IS IN REGARDS TO AN ONGOING PROBLEM WITH INFINITI G35 COUPE'S AND SEDANS. MANY G35 OWNERS ALL OVER THE COUNTRY INCLUDING MY HOMETOWN ARIZONA, HAVE HAD MANY PROBLEMS WITH THEIR THIRD BRAKE LIGHT (IN THE REAR VIEW WINDOW) NOT DISPLAYING WHEN THE BRAKE IS ENGAGED. THERE HAVE BEEN MANY COMPLAINTS TO THE MANUFACTURE BUT NOTHING HAS BEEN DONE. I FIGURED THIS IS A STEP FOR NOT JUST OTHER OWNERS TO R... Read more
Incident date: Sep 15, 2010
THE 3RD BRAKE LIGHT ON MY VEHICLE KEEPS FLICKERING OR GOING OUT COMPLETELY. THIS IS DANGEROUS AND ALSO ANNOYING BECAUSE I HAVE ALMOST BEEN REAR ENDED ON NUMEROUS OCCASIONS BECAUSE IT IS OUT. *TR
Incident date: Nov 21, 2010
TL*THE CONTACT OWNS A 2000 INFINITI I30. THE CONTACT STATED THAT THE CROSS MEMBER THAT SUPPORTED THE FRAME WAS RUSTING AND COULD POSSIBLY DROP THE ENGINE. THE VEHICLE HAD NOT BEEN INSPECTED BY THE DEALER OR REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000. THE VIN WAS UNAVAILABLE.
Incident date: May 5, 2007
MY INFINITI M45 2003 MODEL IS HAVING ISSUE WITH FUEL GAUGE NOT SHOWING CORRECT AMOUNT OF GAS PRESENCE IN THE TANK. FUEL GAUGE SHOWED GAS TANK FULL WHEN IT IS NEARLY EMPTY OR SHOW EMPTY WHEN TANK IS FULL. FUEL GAUGE INDICATION IS VERY ERRATIC AND DOES NOT PROVIDE CORRECT INFORMATION. MY WIFE HAD AT LEAST 2 TIMES STOPS ON HIGHWAY WITH KIDS AND CALLED ME TO BRING THE GAS DUE TO FAULTY GAUGE. WHEN ... Read more
Incident date: Dec 9, 2008
2003 INFINITI G35 COUPE 3RD BRAKE LIGHT IS OUT (INSIDE GLASS). THIS IS A COMMON ISSUE WITH THE G35. IT NEEDS TO BE BROUGHT TO NISSAN OF AMERICA'S ATTENTION. THIS COULD POSSIBLY CAUSE AN ACCIDENT. I HAVE SEEN THAT 28 PEOPLE HAVE FILED A COMPLAINT TO YOU ON MY CAR FORUM. BUT I FEEL THAT THIS ISSUE NEEDS TO BE ADDRESSED ASAP. IF IT WERE JUST ONE CAR WITH THE ISSUE THEN I WOULD GLADLY PAY FOR IT... Read more
Incident date: Dec 9, 2008
2003 INFINITI G35 COUPE 3RD BRAKE LIGHT IS OUT (INSIDE GLASS). THIS IS A COMMON ISSUE WITH THE G35. IT NEEDS TO BE BROUGHT TO NISSAN OF AMERICA'S ATTENTION. THIS COULD POSSIBLY CAUSE AN ACCIDENT. I HAVE SEEN THAT 28 PEOPLE HAVE FILED A COMPLAINT TO YOU ON MY CAR FORUM. BUT I FEEL THAT THIS ISSUE NEEDS TO BE ADDRESSED ASAP. IF IT WERE JUST ONE CAR WITH THE ISSUE THEN I WOULD GLADLY PAY FOR IT... Read more
Incident date: Oct 15, 2010
2003 INFINITI G35 COUPE THIRD BRAKE LIGHT FAILURE - REPLACED TWICE AND STILL FAILING WITHIN A YEAR. $235 REPLACEMENT PART PLUS LABOR IS BLEEDING ME DRY FOR A PART I NEED TO STAY LEGAL AND SAFE. INFINITI DOES NOT CARE THAT THEY HAVE MANUFACTURED A DEFECTIVE PART MADE WITH LEDS WHICH SHOULD LAST SIGNIFICANTLY LONGER THAN HALOGEN BULBS BUT DOES NOT. *TR
Incident date: Oct 19, 2010
I OWN A 2005 INFINITI FX35. WITHIN THIS LAST YEAR, I HAVE HAD PROBLEM WITH ALL 4 LOCKING MECHANISMS INCLUDING THE REAR HATCH OF MY VEHICLE. THIS FIRST BEGAN WITH THE RT REAR PASSENGER SIDE AND HAS NOW AFFECTED THE REMAINDER OF THE DOOR LOCKS. THE FAILURE IS THAT WHEN THE DOOR LOCK BUTTON FAILS TO EITHER LOCK AND OR UNLOCK ANY OF THE DOORS. THIS IS A CONSTANT PROBLEM. WHEN THE DOOR LOCK BUTTON IS ... Read more
Incident date: Oct 19, 2010
I OWN A 2005 INFINITI FX35. WITHIN THIS LAST YEAR, I HAVE HAD PROBLEM WITH ALL 4 LOCKING MECHANISMS INCLUDING THE REAR HATCH OF MY VEHICLE. THIS FIRST BEGAN WITH THE RT REAR PASSENGER SIDE AND HAS NOW AFFECTED THE REMAINDER OF THE DOOR LOCKS. THE FAILURE IS THAT WHEN THE DOOR LOCK BUTTON FAILS TO EITHER LOCK AND OR UNLOCK ANY OF THE DOORS. THIS IS A CONSTANT PROBLEM. WHEN THE DOOR LOCK BUTTON IS ... Read more
Incident date: Nov 5, 2010
NOTE: MODEL IS NEW FOR 2011...G25 (NOT IN YOUR DATABASE). WHEN AN IPHONE IS CONNECTED TO THE IPOD INTERFACE IN THE VEHICLE THE PLAYBACK SKIPS AND IS INTERMITTENT. IT OCCURS EVERY TIME THE IPHONE IS CONNECTED AND IS CONTINUOUSLY INTERMITTENT THROUGHOUT THE PLAY TIME. THIS PROBLEM CAUSES UNDUE ATTENTION TO BE PAID TO THE PROBLEM SITED AND NOT THE TASK OF DRIVING SAFELY. THE MANUFACTURER HAS NOT COR... Read more
Incident date: Aug 1, 2008
THIRD (3RD) BRAKE LIGHT FAILURE 1) NO TRIGGER FOR EVENT. 2) PREMATURE FAILURE OF INFINITI'S LED THIRD BRAKE LIGHT, POSSIBLE ACCIDENT. 3) LIGHT IS INACCESSIBLE TO CONSUMER - DEALERSHIP WANTS OVER $400 FOR OEM REPLACEMENT THAT HAS NOT ADDRESSED ISSUE AND THUS WILL FAIL AGAIN. INDEPENDENT SOURCES CLAIM A SINGLE DIODE IN THE LED CIRCUITRY IS THE CAUSE OF THE FAILURE. *TR
Incident date: Nov 16, 2010
2007 INFINITI M35X ABRUPTLY PULLS LEFT AND RIGHT OVER SMALL AND LARGE BUMPS ON THE ROAD. IT APPEARS THAT THE STEERING RACK IS DEFECTIVE. BECAUSE OF THIS, THERE WAS A LOT OF GOING IN AND OUT OF MY LANE NUMEROUS TIMES; WHICH ALMOST CAUSED LIKE 3 ACCIDENTS. *TR
Incident date: Nov 17, 2010
THE CARS FRAME IS SO SEVERALLY ROTTED OUT THAT PIECES OF THE RUNNING BOARDS ARE FALLING OFF. THE UNDERCARRIAGE OF THE TRUCK IS SO ROTTED OUT THAT PARTS ARE FALLING OFF THE CAR WHEN I HIT A BUMP. THE CAR HAS BEEN GARAGED SINCE PURCHASE IN 2004. *TR
Incident date: Jun 10, 2010
MY 2003 INFINITI G35 SEDAN HAS A MALFUNCTIONING 3RD BRAKE LIGHT. THE LIGHT HAS STOPPED WORKING ON MY CAR A FEW MONTHS AGO. WHEN I INFORMED THE DEALERSHIP, I WAS TOLD THAT THEY COULD FIX IT FOR A FEE. I HAVE SPOKEN WITH MANY OWNERS OF THIS CAR ON FORUMS AND IN PERSON, AND MANY COMPLAIN OF THE SAME PROBLEM. THE 3RD BRAKE LIGHT WORKS INTERMITTENTLY OR NOT AT ALL. I THINK THIS IS A MANUFACTURER D... Read more
Incident date: Jun 10, 2010
MY 2003 INFINITI G35 SEDAN HAS A MALFUNCTIONING 3RD BRAKE LIGHT. THE LIGHT HAS STOPPED WORKING ON MY CAR A FEW MONTHS AGO. WHEN I INFORMED THE DEALERSHIP, I WAS TOLD THAT THEY COULD FIX IT FOR A FEE. I HAVE SPOKEN WITH MANY OWNERS OF THIS CAR ON FORUMS AND IN PERSON, AND MANY COMPLAIN OF THE SAME PROBLEM. THE 3RD BRAKE LIGHT WORKS INTERMITTENTLY OR NOT AT ALL. I THINK THIS IS A MANUFACTURER D... Read more
Incident date: Jun 1, 2010
TL*THE CONTACT OWNS A 2003 G35 INFINITI. THE CONTACT STATED THAT THE VEHICLE STALLED NUMEROUS TIMES WHILE DRIVING VARIOUS SPEEDS. THE CHECK ENGINE AND THE TRACTION CONTROL LIGHT ILLUMINATED AFTER THE FAILURE OCCURRED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO REPLACED THE CAM-SHAFT POSITION SENSOR, BUT THE FAILURE WASN'T CORRECTED. THE MANUFACTURER STATED THAT THE VIN WASN'T INCLUDED IN RECAL... Read more
Incident date: Jul 10, 2007
2004 INFINITI G35 COUPE 3RD BRAKE LIGHT NOT WORKING. STOPPED WORKING AT APPROX. 60K MILES. *TR
Incident date: Sep 1, 2010
2009 INFINITI M35X (WITH LESS THAN 15,000 MILES) WILL MAKE A "HARD TURN" ON SLIGHTLY UNEVEN ROADS AND CAUSE THE VEHICLE TO GO QUICKLY TO THE LEFT OR RIGHT.. SEVERE HAZARD AND FROM WHAT I REVIEWED THERE ARE SEVERAL COMPLAINTS ALREADY ABOUT THE ISSUE. THIS IS AN ACCIDENT WAITING TO HAPPEN THAT WILL ULTIMATELY BE BLAMED ON THE GOVERNMENT FOR HAVING UNEVEN ROADS BECAUSE THE M35X WILL GO WITH THE ROAD,... Read more
Incident date: Sep 1, 2009
I CURRENTLY OWN A 2005 INFINITI G35 SEDAN AND I HAVE A PERSISTENT PROBLEM WITH THE THIRD BRAKE LIGHT (THE ONE IN THE BACK GLASS) EITHER DOES NOT WORK, OR WORKS INTERMITTENTLY.. I HAVE BEEN DOING SOME RESEARCH ON THE MATTER AND IT SEEMS LIKE A COMMON PROBLEM IN THE INFINITI FORUMS. *TR
Incident date: Feb 12, 2008
TL* THE CONTACT OWNS A 2008 INFINITI G35. THE CONTACT STATED THAT THE FRONT AIR BAG WARNING INDICATOR WOULD NOT ILLUMINATE WHEN OCCUPIED WITH A FRONT SEAT PASSENGER WEIGHING 85 POUNDS AND OVER, AS IT WAS SUPPOSED TO. THE VEHICLE WAS TAKEN TO THE DEALER THREE TIMES FOR THE IDENTICAL FAILURE. THE TECHNICIAN INFORMED THE CONTACT THAT THE AIR BAG WAS FUNCTIONING PROPERLY. THE VEHICLE WAS NOT REPAIRED.... Read more
Incident date: Jul 1, 2003
FUEL GAUGE SHOWING WRONG LEVEL OF GAS. HAD FUEL SENDING UNIT REPLACED TWICE STILL NOT WORKING. NOW THEY TELL ME I HAVE TO REPLACE THE GAUGE CLUSTER. THIS WILL COST OVER $2000.00. THIS IS A KNOWN DEFECT AND THERE SHOULD BE A RECALL ON THIS BEFORE SOMEBODY GETS KILLED, OR IS INFINITI WAITING FOR SOMEONE TO GET KILLED BEFORE THEY DO THE RECALL? *TR
Incident date: Jan 10, 2008
MAJOR COOLANT ISSUE. REPLACED 4 RADIATORS, 1 WATER PUMP. ALL UPPER AND LOWER HOSES. DEALER HAS HAD SUV IN MORE THAN 9 TIMES THIS YEAR WITH SAME ISSUE. WHILE DRIVING COOLANT SMELL IS IN VENTS. UP THE HOOD AND ITS SPLASHED ALL OVER THE MANIFOLD. ALSO ABS ISSUE. BRAKING MECH MAKES METAL TO METAL SOUND AND IF U CUT OFF CAR AND TURN BACK ON.. IT RESUMES AS NORMAL. *TR
Incident date: Jan 10, 2008
MAJOR COOLANT ISSUE. REPLACED 4 RADIATORS, 1 WATER PUMP. ALL UPPER AND LOWER HOSES. DEALER HAS HAD SUV IN MORE THAN 9 TIMES THIS YEAR WITH SAME ISSUE. WHILE DRIVING COOLANT SMELL IS IN VENTS. UP THE HOOD AND ITS SPLASHED ALL OVER THE MANIFOLD. ALSO ABS ISSUE. BRAKING MECH MAKES METAL TO METAL SOUND AND IF U CUT OFF CAR AND TURN BACK ON.. IT RESUMES AS NORMAL. *TR
Incident date: Oct 22, 2010
THE A/C SWITCH THAT CONTROLS THE REAR FAN SPEED ON THE FRONT DASH DOES NOT WORK. THE INTERNAL PLASTIC HAS BROKE AND THE NOB JUST TURNS. THE ONLY WAY NOW TO USE THE REAR A/C IS TO STRETCH WAY BACK IN THE REAR AND TURN IT ON. I WENT TO TEST DRIVE A NEWER QX56 AND THAT NOB WAS ALSO BROKEN. I TEST DROVE ANOTHER ONE AND THE REAR AIR WAS CONTINUOUSLY RUNNING. I TOOK MY 2005 QX56 TO AN INFINITI DEALER AN... Read more
INFINITI
999R5-AR000
(9999) - EQUIPMENT
Nov 13, 2010
Incident date: Oct 22, 2010
THE A/C SWITCH THAT CONTROLS THE REAR FAN SPEED ON THE FRONT DASH DOES NOT WORK. THE INTERNAL PLASTIC HAS BROKE AND THE NOB JUST TURNS. THE ONLY WAY NOW TO USE THE REAR A/C IS TO STRETCH WAY BACK IN THE REAR AND TURN IT ON. I WENT TO TEST DRIVE A NEWER QX56 AND THAT NOB WAS ALSO BROKEN. I TEST DROVE ANOTHER ONE AND THE REAR AIR WAS CONTINUOUSLY RUNNING. I TOOK MY 2005 QX56 TO AN INFINITI DEALER AN... Read more
Incident date: Nov 11, 2010
INFINITI G35 WITH THIRD BRAKE LIGHT FAILURE. THIRD BRAKE IS AN ASSEMBLY MADE OF LED'S AND TECHNICALLY DO NOT BURN OUT AND LAST PAST THE LIFE OF THE VEHICLE. DEALERSHIP REFUSES TO TAKE RESPONSIBILITY AS A MANUFACTURER DEFECT. THE FAILURE HAPPEN 11/11/2010 AND THIRD BRAKE LIGHT DOES NOT WORK ANYMORE. NOTHING HAS BEEN DONE TO REPLACE FAILED ASSEMBLY BUT LOOKING FOR PARTS. *TR
Incident date: Nov 12, 2010
TL*THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT NOTICED THAT THE FUEL GAUGE INDICATED THAT THE FUEL TANK WAS FULL AT ALL TIMES. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR SHOP WHERE THE FUEL SENDING UNIT WAS REPLACED. THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000 AND THE CURRENT MILEAGE WAS APPROXIMATELY 100,000.
Incident date: Mar 5, 2010
#RD BRAKE LIGHT WENT OUT ON MY 2003 G35. *TR
Incident date: Mar 5, 2010
#RD BRAKE LIGHT WENT OUT ON MY 2003 G35. *TR
Incident date: Jun 16, 2010
BRAKE-LIGHT FAILURE ON A 2003 INFINITI G35 COUPE. THIS IS A COMMON PROBLEM EXPERIENCED BY NUMEROUS G35 OWNERS. THE 3RD BRAKE-LIGHT ON THE REAR WINDSHIELD WORKS INTERMITTENTLY. *TR
Incident date: Aug 12, 2010
I HAVE HAD MY 2005 INFINITI G35 SEDAN FOR 2 YEARS NOW AND ABOUT 3 MONTHS AGO MY THIRD BRAKE LIGHT WOULD NO LONGER TURN ON. I WAS PULLED OVER BY A NEW JERSEY STATE TROOPER INFORMING ME OF THIS AND HE WENT ON TO GIVE ME A TICKET FOR IT. I HAVE NOT HAD IT REPLACED YET BECAUSE I BELIEVE IT SHOULD BE A RECALL BY INFINITI SINCE THE LIFE OF THE THIRD BRAKE LIGHT SHOULD BE LONGER THAN 5 YEARS ON A $40K CA... Read more
Incident date: Sep 10, 2010
TL*THE CONTACT OWNS A 2005 INFINITI G35 COUPE. THE CONTACT STATED THAT CAMBER ON THE FRONT SUSPENSION WAS CAUSING WEAR ON THE TIRES. BOTH THE DEALER AND THE MANUFACTURER STATED THAT BECAUSE THE VEHICLE WAS DESIGNED THAT WAY, THERE WAS NOTHING THAT COULD BE DONE. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 10,000.
Incident date: Mar 17, 2005
MY 2003 INFINITI G35 SEDAN'S BRAKE BACK LIGHT DOES NOT WORK SO I AM ALWAYS SO PARANOID THAT SOMEONE WILL REAR-END ME (THAT HAPPENED ONCE) BECAUSE THEY COULD NOT SEE MY THIRD BRAKE LIGHT. THIS IS A MAJOR SAFETY CONCERN AND INFINITI FAILS TO RECOGNIZE THAT THIS IS A FAULTY PROBLEM ON THEIR SIDE. *TR
Incident date: Oct 15, 2010
TL* THE CONTACT OWNS A 2002 INFINITI QX4. THE CONTACT WAS DRIVING APPROXIMATELY 70 MPH WHEN THE VEHICLE COMPLETELY STALLED WITHOUT THE WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSIS. THE TECHNICIAN INFORMED THE CONTACT THAT THREE POWER VALVE SCREWS DETACHED FROM THE ENGINE. THE VEHICLE WAS IN THE PROCESS OF BEING REPAIRED AT THE CONTACTS EXPENSE. THE FAILURE MILEAGE WAS 123,000.
Incident date: Nov 7, 2010
TL* THE CONTACT OWNS A 2006 QX56 INFINITI. THE CONTACT STATED WHILE DRIVING 50 MPH, THE VEHICLE BEGIN TO INDEPENDENTLY DECELERATE BEFORE COMPLETELY STALLING. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE DEALER WAS CONTACTED BUT OFFERED NO ASSISTANCE IN REPAIRING THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 86,000.
Incident date: Nov 3, 2010
THE 3RD BRAKE LIGHT (HIGH MOUNT LIGHT) ONLY WORKS INTERMITTENTLY IN MY 2003 INFINITI G35 SEDAN. THIS IS A SAFETY HAZARD WHEN THE BRAKES ARE APPLIED AND THE 3RD BRAKE LIGHT DOES NOT LIGHT UP. *TR
Incident date: Oct 6, 2010
I OWN A 2003 INFINITI G35 SEDAN AND THE REAR (THIRD) BRAKE LIGHT, WHICH IS LED HAS AN INTERMITTENT FLICKER TO THE POINT THAT IT DOES NOT EVEN FUNCTION AT TIMES. I CAN ONLY NOTICE THIS AT NIGHT TIME (WHEN THE REFLECTION OF THE REAR WINDOW IS MORE VISIBLE) SO I CAN ONLY ASSUME THAT IT DOES IT ALL THE TIME. *TR