Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,875 complaints for INFINITI
Incident date: Jan 28, 2011
I PURCHASED A NEW 2011 INFINITI G37X FROM SALERNO DUANE RT 10 DENVILLE NJ. ABOUT 1 MONTH INTO OWNERSHIP OF THE CAR I HAD THE CAR PARKED IN MY DRIVEWAY RUNNING WHILE I WALKED TO THE END OF THE DRIVEWAY TO PICK UP GARBAGE CANS. I HEARD A CRASH , I FOUND THE CAR CRASHED INTO MY GARAGE DOING DAMAGE TO THE CAR , MY GARAGE WALL AND MY SON'S BIKE. THE CAR WAS STILL IN PARK WHEN I FOUND IT . I FEEL THERE ... Read more
Crash
Incident date: Feb 16, 2011
INFINITI I30 AIR BAG RED LIGHT ON DASH BLINKING INDICATING FAULTY AIR BAGS. THIS IS A DANGEROUS SITUATION BECAUSE YOU DON'T KNOW IF THE AIR BAGS ARE FUNCTIONAL OR IF IT IS JUST THE LIGHT. INFINITI WANTS > $600 TO REPLACE THE AIRBAG WHICH ONLY SEEMS TO LAST A SHORT PERIOD OF TIME. MANY OWNERS HAVE INDICATED THIS PROBLEM ON THE WEB: HTTP://WWW.CARSURVEY.ORG/REVIEWS/INFINITI/I30/R71712/COMMENTS/... Read more
Incident date: Feb 1, 2011
WHEN DRIVING ON FREEWAY THE CAR PULLS TO RIGHT OR LEFT HARD FOR NO REASON, THIS IS NOT A OUT OF ALIGNMENT ISSUE, CAR JUST HAD A 4 WHEEL ALIGNMENT. THIS IS VERY DANGEROUS AT HIGH SPEEDS. I THINK IT IS A STEERING RACK ISSUE AND NEEDS TO BE ADDRESSED WITH NISSAN BEFORE SOMEONE GETS KILLED BY LOOSING CONTROL OF CAR.
Incident date: Jan 1, 2010
VEHICLE TRACKS SPORADICALLY TO BOTH LEFT AND RIGHT SIDES WHEN DRIVING ON HIGHWAY. FEELS LIKE DRIVING ON TRAIN TRACKS AND CONSTANTLY JUMPING TRACK. CREATES A VERY DANGEROUS SITUATION BECAUSE CAR PULLS FIERCELY IN EITHER DIRECTION AT WILL.
Incident date: Jan 1, 2010
VEHICLE TRACKS SPORADICALLY TO BOTH LEFT AND RIGHT SIDES WHEN DRIVING ON HIGHWAY. FEELS LIKE DRIVING ON TRAIN TRACKS AND CONSTANTLY JUMPING TRACK. CREATES A VERY DANGEROUS SITUATION BECAUSE CAR PULLS FIERCELY IN EITHER DIRECTION AT WILL.
Incident date: Feb 11, 2011
THE ISSUE IS WITHIN MY 2006 INFINITI M35X DRIVER'S SIDE SEAT. I WAS IN THE PROCESS OF MAKING A RIGHT TURN AFTER SITTING AT A TRAFFIC LIGHT. WHEN I DID, THE DRIVER'S SIDE SEAT WENT LEFT AND BACK AND I WAS THROWN AGAINST THE DRIVER'S DOOR. THERE HAS BEEN MOVEMENT IN MY DRIVER'S SEAT WHEN BRAKING. IT WOULD MOVE A COUPLE OF INCHES FORWARD INSTEAD OF STAYING IN PLACE. THE DEALERSHIP HAS ESTIMATED ... Read more
Incident date: Dec 14, 2010
TL*THE CONTACT OWNS A 2003 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A BANGING NOISE COMING FROM THE FRONT STRUT TOWER ON THE DRIVER SIDE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE MECHANIC STATED THAT WHERE THE SUBFRAME MET THE SHOCK TOWER WAS COMPLETELY CORRODED. THE MECHANIC STATED HE WOULD HAVE TO WELD IN NEW METAL IN ORDER TO REPA... Read more
Incident date: Jan 7, 2011
TL*THE CONTACT OWNS A 2003 INFINITI QX4. WHILE DRIVING APPROXIMATELY 40 MPH, THE CONTACT HEARD A LOUD BANGING NOISE OUTSIDE THE VEHICLE AND SUDDENLY THE VEHICLE BEGAN TO LEAN TOWARDS THE DRIVER'S SIDE. THE CONTACT MANEUVERED TO THE SIDE OF THE ROAD TO INSPECT THE VEHICLE AND THEN RESUMED WITH CAUTION. THE VEHICLE WAS TAKEN TO A REPAIR SHOP WHERE THEY INFORMED THAT THE FRAME WAS SEVERELY RUSTED; AN... Read more
Incident date: Feb 9, 2011
MY SUV IS QX4 MODEL 2002, ID# [XXX], THE STEERING COLUMN IS THE TROUBLE. IT WAS MAKING SQUEAKING NOISE FOR LAST SEVERAL YEARS, REPAIRED AGAIN AND AGAIN AND AGAIN BY INFINITY OF MEMPHIS, PAYING MYSELF, BUT THE NOISE WILL NOT GO AWAY, BUT WAS TOLD BY INFINITY OF MEMPHIS, NOT TO WORRY ABOUT IT, AS, THEIR COMPUTER SAYS, MY CAR IS OK. WE ALWAYS TAKE OUR CAR FOR SERVICING THERE ONLY AS WE LIVE IN MEMPH... Read more
Incident date: Jan 14, 2011
TL*THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE HEARD A LOUD NOISE COMING FROM THE VEHICLE AND THE MORE BUMPS HE DROVE OVER, THE LOUDER THE NOISE BECAME. THE VEHICLE WAS TAKEN TO A DEALER AND THEY INFORMED HIM THAT THE LOWER CONTROL ARM HAD RUSTED AND THEY WERE UNABLE TO REPAIR THE VEHICLE DUE TO THE SEVERITY OF THE CORROSION. THE DEALER STATED ... Read more
Incident date: Jan 28, 2011
TL* THE CONTACT OWNS A 2001 INFINITI QX4. WHILE DRIVING APPROXIMATELY 15 MPH, THE CONTACT STATED THAT THE STEERING WHEEL BECAME LOOSE AND DIFFICULT TO CONTROL. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THEY PERFORMED A DIAGNOSTIC TEST WHICH CONFIRMED THAT THE STEERING SHAFT NEEDED TO BE REPLACED. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE REPAIRED. THE CURRENT AND FAIL... Read more
Incident date: Feb 7, 2011
INFINITI G35 2005. AFTER COMING TO A FULL STOP FOR AT LEAST A MINUTE, I PRESSED THE ACCELERATOR AND THE CAR DID NOT RESPOND IN ANY WAY; NO ENGINE NOISE, NO RPM CHANGE, NO MOVEMENT AT ALL. THEN I PUSHED THE ACCELERATOR ONE-HALF WAY DOWN AND THE CAR MADE A SMALL ENGINE SOUND, THE RPMS WENT UP TO AROUND 1500 AND THE CAR MOVED A LITTLE. I TOOK MY FOOT OFF THE ACCELERATOR AND PRESSED IT AGAIN AND IT ... Read more
Incident date: Nov 30, 2010
I HAVE A 1999 INFINITI QX4, WHICH OVERALL HAS BEEN A STURDY VEHICLE. HOWEVER, OVER THE PAST FEW YEARS WE HAVE REPLACED BOTH FRONT STRUT TOWERS & ASSOCIATED PARTS, LAST YEAR HAD TO REPLACE THE ENTIRE STEERING COLUMN & JUST HAD IN THE SHOP FOR ENGINE RELATED ISSUES. IT'S GOING BACK IN THE SHOP TOMORROW AS IT SEEMS IT NOW HAS TRANSMISSION ISSUES. THE STRUT & STEERING COLUMN REPAIRS WERE HUNDREDS O... Read more
Incident date: Jun 14, 2010
DRIVING ON THE GARDEN STATE PARKWAY MY CAR BEGAN TO SPUTTER AND SUDDENLY SHUT OFF. AFTER SAFELY MAKING MY WAY TO THE SHOULDER I DETERMINED THAT I HAD RUN OUT OF FUEL, EVEN THOUGH THE FUEL GAUGE REGISTERED 1/4 TANK FULL. THE FUEL GAUGE HAS NOT REGISTERED AN ACCURATE READING SINCE. I HAVE RESEARCHED THIS PROBLEM AND HAVE FOUND IT TO A COMMON PROBLEM (HTTP://FORUMS.NICOCLUB.COM/M45-FUEL-GAUGE-PROBL... Read more
Incident date: Jan 22, 2011
STEERING PROBLEM WITH 2006 INFINITI M35X. CAR HAS SEVERE TRAMILING OR TRACKING PROBLEM. CAR SWERVES TO LEFT AND RIGHT DRAMATICALLY WHEN CROSSING CROWN IN HIGHWAY OR TRAVELING OVER RUTTED OR UNEVEN ROAD SURFACES. THIS CONDITION HAS CAUSED MANY NEAR ACCIDENTS FOR MYSELF AND MY WIFE. DEALER CLAIMS THAT IT IS THE WAY THE CAR IS SUPPOSED TO HANDLE. WE HAVE TRIED OTHER TIRES AND ALIANMENTS TO NO AVAIL.
Incident date: Jan 1, 2010
TL* THE CONTACT OWNS A 2010 INFINITY QX56. THE CONTACT STATED THAT WHEN DRIVING OVER A POT HOLE AT ANY SPEED, THE STEERING WOULD BECOME INCREASINGLY DIFFICULT TO CONTROL. THE VEHICLE WAS TAKEN TO THE DEALER NUMEROUS TIMES FOR THE FAILURE WHERE THE DEALER PERFORMED A DIAGNOSIS AND LOCATED THE FAILURE AT THE REAR PASSENGER WHEEL. THE DEALER ALIGNED THE WHEEL BUT THE REPAIR DID NOT CORRECT THE FAILUR... Read more
Incident date: Feb 2, 2009
TL*THE CONTACT OWNS A 1997 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, HE STARTED TO HEAR A LOUD NOISE ON THE DRIVER SIDE. THE VEHICLE WAS THEN INSPECTED BY A DEALER WHO INFORMED HIM THAT THE FRONT LEFT SHOCK TOWER HAD COMPLETELY RUSTED DUE TO CORROSION. THE FAILURE MILEAGE WAS APPROXIMATELY 90,000. UPDATED 04/15/11*LJ UPDATED 05/02/11
Incident date: Aug 15, 2010
THE FRONT DRIVER SIDE STRUT TOWER RUSTED OUT ON MY 1997 INFINITI QX4. PART OF THE STRUT TOWER SHEARED, CREATING AN OBSTRUCTION THAT INTERFERED WITH VEHICLE STEERING. I WAS NOTIFIED OF THIS PROBLEM BY MY MECHANIC AFTER I ASKED HIM TO INSPECT THE SHOCKS AND STRUTS TO SEE IF THEY NEEDED TO BE REPLACED. MY MECHANIC ADVISED ME TO PARK THE CAR UNTIL IT COULD BE REPAIRED SINCE IT WAS NOT SAFE TO DRIVE. *... Read more
Incident date: Jan 5, 2009
TL*THE CONTACT OWNS A 1997 INFINITI QX4. THE CONTACT STATED THAT WHEN THE VEHICLE WAS TRAVELING 50 MPH OR MORE AND IT HIT A BUMP, THE STEERING BECAME UNSTABLE. THE STEERING WHEEL BEGAN TO SHAKE AND THE CONTACT FELT AS IF HE WOULD LOSE CONTROL. THE CONTACT REPLACED THE STRUTS AND SHOCKS TWICE AND HAD THE LOWER TIE ROD, TIRE AND STEERING RACK REPLACED. THE FAILURE CONTINUED. THE FAILURE MILEAGE WAS ... Read more
Incident date: Jan 23, 2011
IN THE PAST SIX MONTHS I HAVE HAD TWO BRAKE FAILURES. THE MOST RECENT WAS 01/23/2011. WHILE IN MOTION AT A SPEED OF APPROXIMATELY 25 MPH I APPLIED THE BRAKES BUT RATHER THAN WORKING, THE PEDAL WENT TO THE FLOOR WITH NO RESISTANCE WHATSOEVER. I LOST ALL BRAKING CONTROL AND COASTED RIGHT THROUGH A STOP SIGN NEARLY BEING BROADSIDED BY A SEMI TRUCK. JUNE, 2010: WHILE LEAVING MY NEIGHBORHOOD G... Read more
Incident date: Jan 1, 2007
INFINITI HAS A RECALL FOR THE SPEEDOMETER AND ODOMETER. THE SPEEDOMETER READS 3 TO 5 MILES PER/HR MORE THAN WHAT THE SUV IS REALLY GOING. THE ODOMETER READS 3% TO 4% MORE MILES DRIVEN THAN IT SHOULD BE. I BROUGHT THE SUV IN FOR THE RECALL. THE SPEEDOMETER AND ODOMETER WERE CORRECTED. BUT NOW THE CRUSE CONTROL IS READING 3 MILES PER/HR FASTER THAN WHAT THE SPEEDOMETER IS REGISTERING. INFINITI TOLD ... Read more
Incident date: Feb 1, 2011
TL*THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED. THE BRAKE AND SERVICE ENGINE LIGHTS ILLUMINATED BEFORE THE FAILURE. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO INFORMED THE CONTACT ABOUT RECALL 03V45500 (ENGINE AND ENGINE COOLING) RELATED TO THE CRANK POSITION SENSOR. THE CONTACT CALLED THE MANUFACTURER WHO STATED THAT THE VEHICLE WAS N... Read more
Incident date: Dec 16, 2010
TL*THE CONTACT OWNS A 2004 INFINITI G35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, THE VEHICLE SKIDDED OVER BLACK ICE SENDING THE VEHICLE INTO ON-COMING TRAFFIC AND CRASHING INTO ANOTHER VEHICLE. HE STATED THAT THE PASSENGER AIR BAGS DEPLOYED BUT THE DRIVER SIDE DID NOT. THE CONTACT SUSTAINED A CONCUSSION. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS... Read more
Crash
1 injured
Incident date: Feb 1, 2011
THIRD BRAKE LIGHT FAILED ON MY 2006 G35 SEDAN. I LOOKED ONLINE AND FOUND THAT THIS IS A VERY COMMON ISSUE, AND WAS POINTED TO THIS SITE TO TRY AND GET SOME ACTION DONE TO COVER THIS PROBLEM. *TR
Incident date: Jan 28, 2011
TL* THE CONTACT OWNS A 2001 INFINITI I30. THE CONTACT STATED THAT WHILE DRIVING 15 MPH, THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A LOCAL SHOP WHO STATED THAT THE IDLE CONTROL VALVE WAS DEFECTIVE AND THE ELECTRONIC CONTROL MODULE MAY BE DEFECTIVE AS WELL. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGES WERE 88,000. UPDATED 03/14/11
Incident date: Jan 30, 2011
DIFFICULTY IN STEERING A NEW 2011 INFINITY M37S. *TR
Incident date: Dec 29, 2010
THE DRIVER SEAT POWER FUNCTION FAILED, RESULTING IN THE ABILITY TO MOVE THE SEAT ADEQUATELY TO REACH GAS AND BRAKE PEDALS. UPON INSPECTION BY THE DEALER, THEY INDICATED THAT THE PLASTIC GEAR TRACK WAS FAULTY. THE FIX FOR THIS ISSUE COSTS $1200-1300 SINCE THEY MUST REPLACE THE ENTIRE SEAT POWER COMPONENT INSTEAD. *TR
Incident date: Dec 8, 2010
REAR WINDOW BRAKE LIGHT MALFUNCTION, THIS IS A KNOWN AND REPEATABLE ISSUE WITH MANY G35 SEDANS YEARS 2003-2006. THE REAR WINDOW BRAKE LIGHT STOPS WORKING INTERMITTENTLY, OR WORKS IN VARYING DEGREES OF BRIGHTNESS, WITH NO CONSISTENCY, RHYME OR REASON. UNABLE TO GET THE LIGHT TO REMAIN ON CONSISTENTLY, AND GIVEN THE FEEDBACK IN ONLINE FORUMS, ETC - THIS IS AN APPARENT PROBLEM WITH THE LIGHT INSTAL... Read more
Incident date: Dec 8, 2010
REAR WINDOW BRAKE LIGHT MALFUNCTION, THIS IS A KNOWN AND REPEATABLE ISSUE WITH MANY G35 SEDANS YEARS 2003-2006. THE REAR WINDOW BRAKE LIGHT STOPS WORKING INTERMITTENTLY, OR WORKS IN VARYING DEGREES OF BRIGHTNESS, WITH NO CONSISTENCY, RHYME OR REASON. UNABLE TO GET THE LIGHT TO REMAIN ON CONSISTENTLY, AND GIVEN THE FEEDBACK IN ONLINE FORUMS, ETC - THIS IS AN APPARENT PROBLEM WITH THE LIGHT INSTAL... Read more
Incident date: Jan 25, 2011
I OWN A 2006 INFINITI G35 AND JUST LEARNED THAT MY CENTER HIGH MOUNT STOP LIGHT WORKS INTERMITTENTLY. I HAVE BEGUN TO RESEARCH THIS AND DISCOVERED THAT THE PROBLEM IS VERY COMMON AMONG CARS SIMILAR TO MINE. I KNOW THE THIRD BRAKE LIGHT WAS WORKING RECENTLY AND I HAVE SEEN IT ILLUMINATE RECENTLY BUT NOT ALWAYS. THIS CONCERNS ME FOR THE SAFETY AND REPAIR PROBLEMS, AND FOR THE FACT THAT IT SEEMS T... Read more
Incident date: Jul 24, 2010
TL*THE CONTACT OWNS A 2005 INFINITI FX35. THE CONTACT STATED THAT THE FRONT PASSENGER, DRIVER SIDE PASSENGER AND REAR HATCH DOOR LOCKS FAILED. THE ELECTRONIC LOCK WOULD NOT UNLOCK AND THE CONTACT HAD TO MANUALLY UNLOCK THEM. THE FAILURE WAS INTERMITTENT. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER NOR HAD IT BEEN REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 70,000.
Incident date: Jan 23, 2011
THE CAR IS A 2003 INFINITI G35. MY WIFE WAS CROSSING AN INTERSECTION WHEN THE CAR JUST STOPPED. TRAFFIC COMING THE OTHER WAY HAD TO ALSO STOP TO AVOID AN ACCIDENT. SHE WAS ABLE TO START THE CAR AND GET IT GOING AGAIN, ONLY FOR IT TO STOP RUNNING ONE MORE TIME BEFORE GETTING HOME. I PULLED THE DIAGNOSTIC CODES FROM THE CAR. IT FAILED WITH A P0345 CRANKSHAFT POSITION SENSOR A CIRCUIT BANK 2. THIS SE... Read more
Incident date: Jan 15, 2011
AT 55K MILES, CAR IS REFUSING TO ACCEPT ANY MORE THAN 6 GALLONS OF GAS. LOOKED IT UP AND THERE ARE FOUR TSB'S ON IT BUT NO RECALLS. FURTHER RESEARCH INDICATES THAT IT IS A KNOWN PROBLEM WITH THE 2005 G35 SEDANS. CALLED INFINITI IN AUSTIN AND WAS TOLD "OH YEAH, WE'VE SEEN THAT PROBLEM A LOT. IT'S ABOUT $900 TO FIX IT." RIDICULOUS THAT AN OBVIOUS FLAW WITH THE CAR, OCCURRING NATIONWIDE HAS NOT BEEN ... Read more
Incident date: Jan 24, 2011
VEHICLE SUDDENLY PULLS LEFT AND RIGHT WHILE DRIVING...NOT BRAKING. *TR
Incident date: Nov 3, 2010
CAR WILL SHIFT LEFT AND RIGHT WITHOUT WARNING, WHICH MAKES IT VERY DANGEROUS AT HIGHWAY SPEEDS. THE TERM I HAVE HEARD IS TRAMLINING. *TR
Incident date: Jun 11, 2010
TL*THE CONTACT OWNS A 2005 INFINITI QX56. THE CONTACT STATED THAT THE BRAKES FAILED SHORTLY AFTER THE VEHICLE WAS PURCHASED. THE DEALER REPAIRED THE BRAKES BUT THE FAILURE OCCURRED AGAIN TWO YEARS LATER. THE ABS LIGHT ILLUMINATED AND THE CONTACT TURNED THE VEHICLE OFF AND BACK ON. THE DEALER STATED THAT THE MAIN COMPUTER SYSTEM THAT SIGNALED THE BRAKES WAS THE CAUSE OF THE FAILURE; THEY ALSO STATE... Read more
Incident date: Jan 23, 2011
CAR PULLS TOO RIGHT OR LEFT WHENEVER IT FEELS LIKE IT. CAN NOT KEEP THE CAR IN THE LANE WHEN IT HAPPENS. CAR IS IN PERFECT ALIGNMENT NEW TIRES NO LOOSE OR WORN SUSPENSION PARTS. THE CAR ONLY HAS 34,000 MILES. NOTE THIS DOES NOT HAPPEN WHILE BRAKING AND THERE IS NO CERTAIN ROAD SURFACES THAT AFFECT IT. HAVE BEEN AND MASTER ASE CERTIFIED TECH WORKING IN THE FIELD FOR OVER 40 YEARS. AND THE ONLY DESC... Read more
Incident date: Jan 15, 2011
I HAVE AN INFINITY I35-2003 WITH 77,644 MILES; THE FRONT STRUTS FAILED. THE DEALER SAID THAT THEY HAVE NEVER HEARD OF SUCH FAILURE BEFORE. THE CONSEQUENCES WOULD HAVE BEEN DISASTROUS HAD IT HAPPENED ON THE HIGHWAY. IT SEEMS THE STRUTS WERE INHERENTLY DEFECTIVE AND REPLACEMENT COST WAS OVER $ 1000.00. *TR
Incident date: Jan 18, 2011
TODAY, I FOUND 2003 INFINITI G35 SEDAN LEAK OIL INTO SPARK PLUG HOLE. OIL LEAK INTO THE SPARK HOLE WOULD CAUSE ENGINE FIRE WITH HIGH VOLTAGE FROM IGNITION COILS. I ALSO FOUND THIS ISSUE WAS NOT LIMITED TO MY VEHICLE BUT MOST OF INFINITI/NISSAN VEHICLES HAD THIS PROBLEM. I BELIEVE NISSAN ALREADY HAS KNOWN THIS ISSUE. I HOPE NHTSA WOULD DO SOMETHING FOR ALL OF NISSAN/INFINITI VEHICLE OWNERS. *TR
Incident date: Jan 16, 2011
I HAVE A 2006 INFINITI M35 ALL WHEEL DRIVE WITH 109,000 MILES. THE VEHICLE WILL RANDOMLY WANDER AND PULL FROM LEFT TO RIGHT. DURING CASUAL DRIVING, THE VEHICLE WILL SOMETIMES PULL SO ABRUPTLY THAT IT CAUSES ME TO LEAVE THE LANE. I FEAR THAT ONE DAY THIS COULD CAUSE AN ACCIDENT. THE PULLING OCCURS ON A DAILY BASIS. I HAVE NEW TIRES, NEW BRAKES, AND THE VEHICLE IS IN PROPER ORDER.THIS HAS BEEN HAPPE... Read more
Incident date: Jan 17, 2011
2004 INFINITI FX35 AWD: FUEL GAUGE FAULTY READING: THE FUEL GAUGE SHOWS INCORRECT FUEL GAUGE READING AND LOW FUEL LIGHT COMES ON WHEN THE TANK IS MORE THAN 1/2 FULL. THE GAUGE READING CAN VARY BY ABOUT QUARTER TANK AT MOST TIMES. *TR
Incident date: Jan 15, 2011
AS I WAS DRIVING ONTO AN EXIT FROM THE HIGHWAY AT APPROXIMATELY 60-80 KMH, THE WARNING LIGHT ON MY CAR SPEEDOMETER DISPLAYED INDICATING A PROBLEM WITH A TIRE. THE INFORMATION DISPLAY STATED THAT MY TIRES' AIR PRESSURE WERE NOMINAL. SHORTLY THEREAFTER, THE CAR BEGAN TO SHIMMY. I RE-CHECKED THE TIRE PRESSURE GAUGE DISPLAY AND NOTICED THAT THE REAR RIGHT TIRE HAD 1PSI WHILE THE OTHER TIRES HAD 30 ... Read more
Incident date: Nov 1, 2010
INFINITI FX35 2007. DASH BUBBLING. VEHICLE WITH LESS THAN 40,000 MILES AND KEPT GARAGED. COMPLAINT SENT TO DEALERSHIP AND INFINITI WITHOUT RESPONSE. *LN
Incident date: Jan 8, 2011
I HAD AN HOUR DRIVE TO RETURN HOME. I HAD DRIVEN ABOUT 30 MIN WHEN I HAD TO SLOW DOWN FOR A TRAFFIC ACCIDENT. WHEN I TRIED TO GET BACK UP TO SPEED ON THE FREEWAY,, THE TRANSMISSION DISENGAGED. I HAD TO PUT IT INTO NEUTRAL AND THEN BACK INTO DRIVE TO RESUME DRIVING. THE TRANSMISSION CONTINUED TO DISENGAGE ABOUT EVERY 3 MINUTES ALL THE WAY HOME. I WAS NOT IN A GOOD AREA TO STOP, SO I CONTINUED ... Read more
Incident date: Dec 10, 2010
I PURCHASED 4 NEW TIRES FOR MY VEHICLE ON 7/24/2010 THE TIRES IN QUESTION ARE MICHELIN P245/45R18 PRIMACY MXV4 96V. AFTER ONLY 3500 MILES THE REAR RIGHT TIRE BLEW ON THE HIGHWAY, FORTUNATELY FOR ME THERE WAS HEAVY TRAFFIC AND I WAS NOT DOING OVER 30MPH. THE TIRE WAS REPLACED WITH THE SPARE TIRE AND THEN IT WAS DISCOVERED A 3" GASH FROM THE SIDE WALL TO THE FIRST THREAD. NO FOREIGN OBJECTS WERE FOU... Read more
Incident date: Dec 10, 2010
THERE WAS NO INCIDENT. MY CONCERN IS THAT A AUTOMOBILE SHOULD NOT HAVE TO HAVE NEW REAR BRAKES PADS AND REFINISHED ROTORS AT ONLY 20,000 MILES. I CONSIDER THIS SITUATION AS A SERIOUS DEFECT IN THIS PARTICULAR MODEL. I HAVE DRIVEN MANY CARS AND HAVE NEVER HAD TO REPLACE ANY BRAKE PARTS AS SOON. USUALLY, THE FRONT BRAKE WEAR FIRST. THE BRAKES WERE BECOMING VERY POOR AND I HAD TO HAVE THEM SERVICED F... Read more
Incident date: Feb 1, 2010
TL*THE CONTACT OWNS A 2010 INFINITI M35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 20 MPH HE HAD EXPERIENCED DIFFICULTY WHILE DOWN SHIFTING CAUSING THE DRIVER TO LUNGE FORWARD. NO WARNING LIGHTS WERE ILLUMINATED. THE VEHICLE WAS INSPECTED BY A DEALER WHO INFORMED THE CONTACT THAT THE VEHICLE WAS OPERATING ACCORDING TO STANDARDS. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS ... Read more
Incident date: Dec 25, 2010
FRAME FAILURE ON INFINITI QX4 AND NISSAN PATHFINDER; MODEL YEARS 1997-2001. FRAME FAILURE ON INFINITI AND NISSAN VEHICLES; FAILURE IN MANUFACTURING TO ADEQUATELY PROTECT FROM ABNORMAL CORROSION AND ROT, THE FRAME, UNDERCARRIAGE AND MOUNTING BRACKETS OF NISSAN AND INFINITI SUV VEHICLES. EXCESSIVE CORROSION AND ROT TO FRONT APRON AND FRAME OF INFINITI QX4 AND NISSAN PATHFINDER VEHICLES; SUSPECT AS... Read more
Incident date: Dec 25, 2010
FRAME FAILURE ON INFINITI QX4 AND NISSAN PATHFINDER; MODEL YEARS 1997-2001. FRAME FAILURE ON INFINITI AND NISSAN VEHICLES; FAILURE IN MANUFACTURING TO ADEQUATELY PROTECT FROM ABNORMAL CORROSION AND ROT, THE FRAME, UNDERCARRIAGE AND MOUNTING BRACKETS OF NISSAN AND INFINITI SUV VEHICLES. EXCESSIVE CORROSION AND ROT TO FRONT APRON AND FRAME OF INFINITI QX4 AND NISSAN PATHFINDER VEHICLES; SUSPECT AS... Read more
Incident date: Dec 3, 2005
1. RECENTLY GOT AN OIL CHANGE AND THERE WAS 1 QT OF MOTOR OIL LEFT, I GOT THE NEXT OIL CHANGE AFTER THAT AND THERE WAS AGAIN JUST ABOUT 1QT OF MOTOR OIL 2. ENGINE OIL CONSUMPTION; ENGINE BURNING 1QT OF MOTOR OIL +- EVERY 1,000 MILES. *TR