Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,875 complaints for INFINITI
Incident date: Jan 1, 2011
AIR CONDITIONING BLASTS AT ALL TIMES THAT CAR ENGINE IS RUNNING. NO WAY TO CONTROL, LOWER OR CHANGE THE A/C DEFROSTER, HEAT OR DEFOGGER. RADIO PANELS ARE SIMILARLY "BLACKED OUT" MEANING THEY ARE NOT WITHIN THE CONTROL OF THE OPERATOR. MULTIPLE SAFETY COMPLAINTS HAVE BEEN ISSUED REGARDING THIS PROBLEM AND THE DEALERSHIP HAS ADVISED SIMILAR OWNERS IT WILL BE $4,000 TO RECTIFY THIS PROBLEM. THIS IS L... Read more
Incident date: Jul 6, 2011
I OWN A 2004 INFINITI G35 AND I WAS JUST TOLD BY THE LOCAL DEALERSHIP THAT THE THIRD BREAK LIGHT NEEDS REPLACEMENT. IT IS AN LED LIGHT AND HAS NOT EVEN LASTED AS LONG AS THE BULB-TYPE BREAK LIGHTS. IT IS OBVIOUSLY A DEFECTIVE PART AND IS A SAFETY HAZARD AND SHOULD BE RECALLED. *KB
Incident date: Jul 6, 2011
I OWN A 2004 INFINITI G35 AND I WAS JUST TOLD BY THE LOCAL DEALERSHIP THAT THE THIRD BREAK LIGHT NEEDS REPLACEMENT. IT IS AN LED LIGHT AND HAS NOT EVEN LASTED AS LONG AS THE BULB-TYPE BREAK LIGHTS. IT IS OBVIOUSLY A DEFECTIVE PART AND IS A SAFETY HAZARD AND SHOULD BE RECALLED. *KB
Incident date: Mar 20, 2011
I WAS DRIVING AT A SLOW RATE OF SPEED WHEN I FELT AND HEARD A NOISE IN THE STEERING COLUMN AND BRAKE PEDAL. UPON FURTHER INSPECTION I SAW THE DRIVER SIDE STRUT TOWER HAD BROKEN LOOSE FROM THE WELDS ON THE FRAME CAUSING THE TOWER TO BECOME DISLODGED FROM THE FRAME ITSELF.
Incident date: Mar 20, 2011
I WAS DRIVING AT A SLOW RATE OF SPEED WHEN I FELT AND HEARD A NOISE IN THE STEERING COLUMN AND BRAKE PEDAL. UPON FURTHER INSPECTION I SAW THE DRIVER SIDE STRUT TOWER HAD BROKEN LOOSE FROM THE WELDS ON THE FRAME CAUSING THE TOWER TO BECOME DISLODGED FROM THE FRAME ITSELF.
Incident date: Mar 1, 2011
I AM HAVING A MAJOR ISSUE WITH MY 2005 INFINITI G35X WHICH HAS A FLAWED FUEL LEVEL SENSOR GAUGE. I HAVE READ IN MANY FORUMS OF PEOPLE HAVING THE SAME ISSUE AND FILING A COMPLAINT. IT IS A SERIOUS MATTER, THE METER SOMETIMES READS FULL BUT IS ACTUALLY CLOSE TO EMPTY. THIS CAN LEAD TO AN ENGINE SHUT-OFF ON INTERSTATE AND EXPRESSWAYS AND POSE AS A MAJOR HAZARD TO ME AND OTHER DRIVERS. I BELIEVE N... Read more
Incident date: Mar 1, 2011
I AM HAVING A MAJOR ISSUE WITH MY 2005 INFINITI G35X WHICH HAS A FLAWED FUEL LEVEL SENSOR GAUGE. I HAVE READ IN MANY FORUMS OF PEOPLE HAVING THE SAME ISSUE AND FILING A COMPLAINT. IT IS A SERIOUS MATTER, THE METER SOMETIMES READS FULL BUT IS ACTUALLY CLOSE TO EMPTY. THIS CAN LEAD TO AN ENGINE SHUT-OFF ON INTERSTATE AND EXPRESSWAYS AND POSE AS A MAJOR HAZARD TO ME AND OTHER DRIVERS. I BELIEVE N... Read more
Incident date: Jan 5, 2011
THE THIRD BRAKE LIGHT OF 2003 INFINITI G35 SEDAN IS OUT. *TT
Incident date: Nov 10, 2010
IN MY 2003 INIFINITI G35 SEDAN MY ENTIRE CENTER CONSOLE ISNT WORKING. AC/HEAT AND RADIO. FOR THE FIRST COUPLE MONTHS IT WOULD TURN ON AND OFF AND THEN ABOUT NOV OF 2010 EVERYTHING STOPPED WORKING. IT WOULD SNOW AND I HAD NO DEFROST OR HEAT. STILL TILL THIS DAY NOTHING IS WORKING. *TT
Incident date: Jul 15, 2011
I FREQUENTLY INCUR TRAMLINING WHEN DRIVING MY M35 INFINITY. ALMOST ANY ASPHALT SURFACE THAT HAS A PAVING OVERLAP WILL CAUSE IT, AND IN SOME INSTANCES, IT FEELS AS THOUGH THE STEERING WHEEL WILL BE RIPPED FROM MY HANDS. IN FACT, THIS EVENT OCCURRED YESTERDAY, JUL 15 ON THE EAST ACCESS ROAD IN TUBAC, AZ. THIS IS TRULY A SERIOUS DEFECT AND UNBECOMING TO THE INFINITY BRAND. *TT
Incident date: Jul 10, 2011
THE PROBLEM IS AS FOLLOWS: A/C WILL BE STUCK AT FULL POWER, AND ENTIRE CENTER CONSOLE DOES NOT FUNCTION, BUT AFTER TURNING CAR OFF & THEN ON, PROBLEM WOULD DISAPPEAR. I HAVE NO POWER IN THE CENTER CONSOLE, AND THE A/C BLASTS CONTINUOUSLY. THE CENTER CONSOLE CONTROLS INCLUDE THE FRONT AND REAR WINDOW DEFOGGER CONTROLS, WHICH ARE USELESS NOW. *TT
Incident date: Apr 3, 2011
I DRIVE A 2005 INFINITI G35 SEDAN. MY 3RD BRAKE LIGHT HAS NOW BEEN OFF AND ON FOR ABOUT 3 WEEKS NOW. I HAVE READ THAT MANY OTHER PEOPLE WHO DRIVE THE SAME CAR AS ME ARE HAVING THE SAME PROBLEM AND HAVE ADDRESSES THE ISSUE TO YOU. I AM VERY SHOCKED THAT SOMETHING HAS NOT BEEN DONE YET. I DRIVE IN RUSH HOUR TRAFFIC MOST OF THE DAY AND FEAR THAT SINCE MY BRAKE LIGHT DOES NOT COME ON I WILL GET HI... Read more
Incident date: Jul 8, 2011
INTERMITTENTLY IN THE PAST FEW MONTHS MY INFINITI Q56'S BRAKES HAVE BEEN BECOMING SOFT AND GRINDING WHEN TRYING TO STOP. THE BRAKE LIGHT AND THE SLIP LIGHT ALSO COME ON WHEN THIS HAPPENS. WHEN I STOP THE VEHICLE AND TURN OFF THE MOTOR, REMOVE THE KEY AND THEN RESTART IT WILL RESET THE BRAKES AND THEY WILL GO BACK TO NORMAL. IN THE PAST WEEK THIS HAPPENS ALMOST EVERYTIME I DRIVE IT. IT IS VERY SCAR... Read more
Incident date: Oct 15, 2010
TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ALL STEERING CONTROL WAS LOST. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO THE SHOULDER OF THE ROAD WHERE IT WAS STOPPED. THE VEHICLE WAS THEN TOWED HOME AND INSPECTED BY AN INDEPENDENT MECHANIC, WHO STATED THAT THERE WAS CORROSION ON THE FRONT DRIVERS SIDE FRAME, WHICH DETACHED AND FRACTURED ... Read more
Incident date: Oct 15, 2010
TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ALL STEERING CONTROL WAS LOST. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO THE SHOULDER OF THE ROAD WHERE IT WAS STOPPED. THE VEHICLE WAS THEN TOWED HOME AND INSPECTED BY AN INDEPENDENT MECHANIC, WHO STATED THAT THERE WAS CORROSION ON THE FRONT DRIVERS SIDE FRAME, WHICH DETACHED AND FRACTURED ... Read more
Incident date: Jul 9, 2011
I HAD AN OIL CHANGE ON SATURDAY. AFTER LEAVING THE SERVICE STATION AND DRIVING HOME THE VEHICLE BEGIN TO ACCELERATE ON ITS OWN. I TRIED BREAKING BUT THE VEHICLE CONTINUED TO ACCELERATE. AFTER BARELY MISSING TWO VEHICLES AND UNABLE TO COME TO A COMPLETE STOP, I TURNED OFF THE MAIN ROAD AND KILLED THE IGNITION. STILL UNAWARE OF WHAT WAS HAPPENING I WAITED A FEW MINUTES AND ATTEMPTED TO COMPLET... Read more
Incident date: Jul 4, 2011
NO EVENTS CAUSE THIS PROBLEM DRIVER'S SIDE DOOR NOT UNLOCKING AND LOCKING (ACTUATOR FAIL) NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM. *TR
Incident date: Nov 1, 2010
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT THE DEFROSTER WAS INOPERABLE, REDUCING VISIBILITY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 140,000. UPDATED 09/02/11*LJ UPDATED 09/14/11
Incident date: Nov 1, 2010
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT THE DEFROSTER WAS INOPERABLE, REDUCING VISIBILITY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 140,000. UPDATED 09/02/11*LJ UPDATED 09/14/11
Incident date: Jul 9, 2011
THE INFINITI G AND NISSAN 350Z HAVE SIGNIFICANT TIRE WEAR ISSUES. THESE VEHICLES WERE PRODUCED WITHOUT THE MEANS TO ADJUST THE TIRE CAMBER. THEREFORE, TIRES ARE LASTING LESS THAN 20,000 MILES. THE TIRES ARE OVERHEATING AND TIRE BELTS ARE BREAKING. I CONSIDER THIS A SIGNIFICANT SAFETY ISSUE AS I HAD A TIRE FAILURE THIS LAST WEEKEND DUE TO A BROKEN TIRE BELT. A CLASS ACTION LAWSUIT IS IN THE WO... Read more
Incident date: Jun 11, 2011
UNUSUAL HIGH OIL CONSUMPTION NOTICED AROUND 25,000 MILES. I AM 61 YEARS OLD AND DO NOT DRIVE MUCH OR ABUSE THE ENGINE, I JUST WANTED A RELIABLE CAR WITH MANUAL TRANSMISSION. #1 DEALER (VERY HOSTILE) TESTED OIL AFTER 1000 MILES SHOWING ONLY 4MM MISSING, HOWEVER THE SAME MORNING I HAVE DOCUMENTED PICTURES SHOWING 9 TO 10MM OF OIL MISSING ON THE DIP STICK. CONCLUSION: DEALER ADDED OIL PRIOR OF CALL... Read more
Incident date: Jun 2, 2011
2004 INFINITI M45 RAN OUT OF GAS WITH MY GAUGE READING 1/4 LEFT. FOUND OUT IT IS A PROBLEM WITH GAUGE CLUSTER WHICH IS ABOUT $1000.00 TO REPLACE. I HAVE FOUND OUT THIS IS A COMMON PROBLEM BUT INFINITI REFUSES TO HELP WITH THE COST. THERE NEEDS TO BE A RECALL. THANK YOU. *TT
Incident date: Jul 1, 2011
1999 INFINITI QX4. CONSUMER WRITES IN REGARDS TO RECENT REPAIRS DUE TO CORROSION *TGW THE CONSUMER RECEIVED A RECALL NOTICE REGARDING CORROSION TO THE STRUT TOWER. THE CONSUMER DID NOT BELIEVE THE CORROSION ISSUE WAS ISOLATED TO THE DRIVERS SIDE STRUT TOWER HOUSING IN THE FRONT WHEEL AREA. THE CORROSION ON THE CONSUMERS VEHICLE WAS EXTREMELY BAD IN THE INNER FENDER PANEL WHICH HOUSED THE ENGINE ... Read more
Incident date: Jul 5, 2011
I WAS THE OWNER OF 2000 QX4 WITH THE STRUT TOWER HOUSING ON THE DRIVER SIDE CORRODING AWAY THAT CANNOT BE FIXED.ANY ONE WHO HAS THIS PROBLEM PLEASE BE AWARE THAT THE TOWER WILL PUSH UP AGAINST THE MASTER CYLINDER AND WILL CAUSE BRAKE FAILURE HAD TO TRADE THE CAR COULD ONLY 1.500.00 TRADE MILEAGE ON CAR 200500.8 IT WAS A GOOD CAR BEFORE THE CORROSION. *TR
Incident date: Sep 20, 2005
I HAVE A 2003 INFINITI G35 SEDAN V6...THIS IS REGARDING: *** CLASSIFICATION: EL03-003 REFERENCE: ITB03-007 DATE: FEBRUARY 13, 2003 VOLUNTARY SERVICE CAMPAIGN AUDIO FINISHER CIRCUIT BOARD IMPORTANT :THIS SERVICE CAMPAIGN BULLETIN SUPERCEDES TECHNICAL SERVICE BULLETIN ITB02-52. CAMPAIGN I.D. # :P3104 APPLIED VEHICLE: 2003 G35 SEDAN (V35) APPLIED VINS:VEHICLES BUILT BETWEEN [XXX]NOTE :USE INFINITI NE... Read more
Incident date: Dec 20, 2007
RECURRING PROBLEM WITH SRS FAILURE. 4 INCIDENTS BEGINNING IN 2007 RECURRING IN 2010, AND TWICE IN 2011. THE 2010 OCCURRENCE WAS AN AIRBAG RECALL. CAR PURCHASED IN 2005 AND CURRENTLY HAS 38,144 MILES. LATEST FAILURE HAS COMPLETELY DISABLED THE AIRBAG SYSTEM. TO REPAIR, THERE ARE 2 PARTS WHICH WILL COST $800 EACH. DEALER NOT RESPONSIVE; NISSAN OF NORTH AMERICA HAS BEEN CONTACTED.
Incident date: Jul 2, 2011
THE THIRD BRAKE LIGHT ON THE REAR WINDOW DECK FAILS TO WORK INTERMITTENTLY CREATING A SITUATION WHERE VEHICLES FOLLOWING MAY NOT REALIZE THAT OUR VEHICLE IS BRAKING. THIS CREATES A CONCERN FOR MY SAFETY AS WELL AS MY CHILDRENS SAFETY. THIS IS A VERY FREQUENT PROBLEM WITH INFINITI VEHICLES OF THIS MAKE BUT INFINITI WILL NOT ACKNOWLEDGE THE PROBLEM.
Incident date: Jul 2, 2011
THE THIRD BRAKE LIGHT ON THE REAR WINDOW DECK FAILS TO WORK INTERMITTENTLY CREATING A SITUATION WHERE VEHICLES FOLLOWING MAY NOT REALIZE THAT OUR VEHICLE IS BRAKING. THIS CREATES A CONCERN FOR MY SAFETY AS WELL AS MY CHILDRENS SAFETY. THIS IS A VERY FREQUENT PROBLEM WITH INFINITI VEHICLES OF THIS MAKE BUT INFINITI WILL NOT ACKNOWLEDGE THE PROBLEM.
Incident date: Jul 2, 2011
THE THIRD BRAKE LIGHT ON THE REAR WINDOW DECK FAILS TO WORK INTERMITTENTLY CREATING A SITUATION WHERE VEHICLES FOLLOWING MAY NOT REALIZE THAT OUR VEHICLE IS BRAKING. THIS CREATES A CONCERN FOR MY SAFETY AS WELL AS MY CHILDRENS SAFETY. THIS IS A VERY FREQUENT PROBLEM WITH INFINITI VEHICLES OF THIS MAKE BUT INFINITI WILL NOT ACKNOWLEDGE THE PROBLEM.
Incident date: May 13, 2011
OUR 2003 INFINITI G35 SEDAN'S A/C WILL NOT TURN OFF. WHEN WE TURN ON THE CAR, THE A/C WILL START AND THE CONTROL CONSOLE WILL NOT ALLOW US TO ADJUST THE TEMPERATURE. THE WHOLE CONTROL CONSOLE IS OFF, WE CAN'T EVEN TURN ON THE RADIO. WE TOOK THE CAR BACK TO THE INFINITI DEALERSHIP AND THEY WERE GOING TO CHARGE US $135 TO TAKE A LOOK AT IT. I FEEL LIKE IT IS A RIP OFF. I CHECK ONLINE AND MANY OTHER ... Read more
Incident date: Jun 12, 2011
FRONT AND REAR DEFOGGER DO NOT WORK BECAUSE OF LOSS OF FUNCTION FOR A/C AND RADIO CONTROL PANEL. I HAD TO PULL OVER IN A RAIN STORM BECAUSE WINDOWS FOGGED UP. MY 2003 G35 INFINITI HAS 78500 MILES. *TR
Incident date: Jul 6, 2011
POOR BRAKING WITH MY QX56 SOMETIMES I HAVE TO SLAM THEM JUST TO GET THEM TO WORK. CONSTANT VIBRATION EVEN WITH NEW ROTORS AND PADS. THIS IS SERIOUSLY A HORRIBLE SAFETY ISSUE. *TR
Incident date: Jun 26, 2011
INTERMITTENTLY, THE ELECTRICAL PANEL THAT CONTROLS THE A/C, RADIO FAIL TO OPERATE. NONE OF THE BUTTONS IN THE CONTROL PANEL WORK, ALL LIGHTS ARE OUT. IT HAS GOTTEN PROGRESSIVELY WORSE, TO WHERE IT TURNS OFFS JUST SECONDS AFTER STARTING THE CAR. CANNOT CONTROL DEFROSTERS. HUGE SAFETY ISSUE. THE A/C RESETS AT 71 DEGREES WITH FAN BLASTING. *KB
Incident date: May 1, 2009
ALL 4 DOOR LOCK ACTUATORS HAVE FAILED. CANNOT ENTER OR EXIST VEHICLE WITHOUT MANUALLY UNLOCKING DOORS. ONLY DRIVERS DOOR HAS KEY ENTRY, LEAVING 3 UNSAFE DOORS WITH NO WAY OF ENTRY. *TR
Incident date: Jun 30, 2011
2008 INFINITY QX56 BRAKE FAILURE WHILE DRIVING. ON JUNE 30, 2011, WHILE DRIVING THE CAR AND TURNING INTO A SUBDIVISION AND TRYING TO APPLY THE BREAKS, A LOUD SCREECHING SOUND WAS HEARD AND THE BRAKES FILED AND THE BRAKE WARNING LIGHT CAME ON. AFTER PUMPING THE BRAKES SEVERAL TIMES THEY FINALLY WORKED. THIS WAS A DAY AFTER THE CAR WOULD NOT IN A PARKING LOT BECAUSE THE BATTERY WAS DEAD. WE HAD ... Read more
Incident date: Jun 10, 2011
DRIVER SIDE WINDOW MOTOR FAILED. WINDOW IS STUCK IN UP POSITION. THIS IS A SAFELY HAZARD AS OCCUPANT CANNOT USE WINDOW AS AN EXIT FROM THE AUTOMOBILE. *TR
Incident date: Jun 10, 2011
DRIVER SIDE WINDOW MOTOR FAILED. WINDOW IS STUCK IN UP POSITION. THIS IS A SAFELY HAZARD AS OCCUPANT CANNOT USE WINDOW AS AN EXIT FROM THE AUTOMOBILE. *TR
Incident date: Apr 15, 2011
TL* THE CONTACT OWNS A 1998 INFINITI QX4. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED NHTSA CAMPAIGN ID NUMBER 11V244000 (STEERING:COLUMN). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS ADVISED TO WAIT FOR AN OWNER NOTIFICATION LETTER TO ARRIVE IN THE MAIL. AN OWNER NOTIFICATION LETTER NEVER ARRIVED IN THE MAIL. AN AUTHORIZED DEALER WAS AGAIN NOTIFIED AND THE ... Read more
Incident date: May 17, 2011
DRIVER'S SIDE DOOR LOCK ACTUATOR FAILURE. IT APPEARS MANY PROBLEMS HAVE BEEN REPORTED WITH THESE DOOR LOCK ACTUATORS ON INFINITI OWNER WEBSITES AND FORUMS AND THE MANUFACTURER (NISSAN) HAS FAILED TO INITIATE A CAMPAIGN ON THIS PRODUCT. THE REPLACEMENT COST FOR THE ACTUATOR IS $149-$220 WITH 2 HOURS LABOR AT RATE OF $120 PER HOUR. *TR
Incident date: May 1, 2010
FUEL GAUGE DOES NOT SHOW ANYWHERE NEAR CORRECT AMOUNT. BOUGHT CAR 1 YEAR AGO AND HAS BEEN SO FROM DAY 1 . REPLACED FUEL SENDER BUT DID NOT CORRECT THE PROBLEM. REPLACED GAUGE CLUSTER WITH JUNKYARD PART AND IT WORKED FOR ABOUT 1 MONTH THEN IT FAILED AS WELL.EVERYONE I KNOW WHO OWNS THIS CAR HAS OR HAS HAD THIS ISSUE. PLEASE HELP US. *TR
Incident date: May 1, 2010
FUEL GAUGE DOES NOT SHOW ANYWHERE NEAR CORRECT AMOUNT. BOUGHT CAR 1 YEAR AGO AND HAS BEEN SO FROM DAY 1 . REPLACED FUEL SENDER BUT DID NOT CORRECT THE PROBLEM. REPLACED GAUGE CLUSTER WITH JUNKYARD PART AND IT WORKED FOR ABOUT 1 MONTH THEN IT FAILED AS WELL.EVERYONE I KNOW WHO OWNS THIS CAR HAS OR HAS HAD THIS ISSUE. PLEASE HELP US. *TR
Incident date: May 25, 2011
I HAVE A 2003 INFINITI G35 THAT I PURCHASED NEW. THE PROBLEM IS AS FOLLOWS: INITIALLY A/C WOULD INCREASE POWER AND THEN DECREASE FOR AN INSTANT, AND RADIO LIGHTS WOULD FLICKER. AS TIME WENT ON, A/C WOULD BE STUCK AT FULL POWER, AND ENTIRE CENTER CONSOLE DOES NOT FUNCTION, BUT AFTER TURNING CAR OFF & THEN ON, PROBLEM WOULD DISAPPEAR. PROBLEM BECAME MORE AND MORE FREQUENT, UNTIL TWO MONTHS AGO,... Read more
Incident date: Jun 15, 2011
NO SPECIFIC EVENT. CLIMATE CONTROL PANEL FAILED IN AC "ON" MODE AT 70'F. CANNOT TURN OFF. CANNOT ACCESS DEFROST/REAR DEFOGGER BUTTONS. CREATES UNSAFE VEHICLE AS LACK OF DEFROST/DEFOGGER PREVENTS DRIVER FROM SEEING CLEARLY IN CERTAIN WEATHER CONDITIONS. NO RADIO CONTROLS. UNDERSTAND A COMMON PROBLEM. *TR
Incident date: Jun 15, 2011
NO SPECIFIC EVENT. CLIMATE CONTROL PANEL FAILED IN AC "ON" MODE AT 70'F. CANNOT TURN OFF. CANNOT ACCESS DEFROST/REAR DEFOGGER BUTTONS. CREATES UNSAFE VEHICLE AS LACK OF DEFROST/DEFOGGER PREVENTS DRIVER FROM SEEING CLEARLY IN CERTAIN WEATHER CONDITIONS. NO RADIO CONTROLS. UNDERSTAND A COMMON PROBLEM. *TR
Incident date: Jun 19, 2011
ALL FOUR TIRES ARE DISINTEGRATING AFTER 28K MILES. THEY ARE WARRANTIED FOR 45K. I DO NOT DRIVE ON GRAVEL NOR DO I DRIVE IN AN UNSAFE MANNER. *TR
Incident date: Jun 1, 2011
THE REAR LATCH DOOR LOCK ON MY 2004 INFINITI FX35 HAS SUDDENLY BECOME INOPERABLE. I DISCOVERED THIS AFTER I PLACED SHOPPING ITEMS IN THE REAR COMPARTMENT AND DROVE. I NOTICED THE REAR DOOR WAS NOT CLOSED AFTER DRIVING ABOUT A MILE AND HAD TO PULL OVER TO ATTEMPT TO CLOSE IT. WHEN I TRIED IT WOULD NOT CLOSE AND THE REAR DOOR LOCK COMPARTMENT APPEARED TO BE STUCK AND KEEPING THE DOOR FROM CLOSING... Read more
Incident date: Aug 10, 2009
THE DRIVERS SEAT ON 2004 INFINITI G35 ROCKS. LOCAL DEALER GIVES ME THE RUN AROUND AND WANTS ME TO PAY $1200 FOR A NEW SEAT EVEN THOUGH THIS IS A WELL KNOWN/DOCUMENTED DEFECT AND SHOULD HAVE BEEN COVERED BY WARRANTY. I WAS STILL UNDER WARRANTY WHEN THE ISSUES WAS RAISED BUT THEY STALLED UNTIL THE WARRANTY EXPIRED. THIS IS AN IMPORTANT SAFETY ISSUE THAT INFINITI IS NOT HANDLING IT PROPERLY GIVEN ... Read more
Incident date: Jun 20, 2011
"ERR2" CODE ON BOSE/CLARION IN DASH 6 DISK CD PLAYER. CD PLAYER NOW INOPERABLE. NUMEROUS INCIDENTS OF SIMILAR ISSUES FOUND DURING ONLINE RESEARCH. *TT
Incident date: Jun 4, 2011
2003 FX 35 INFINITI PASSENGER, DRIVER AND REAR HATCH DOOR WILL NOT LOCK OR UNLOCK WHEN PUSHING THE LOCK BUTTON. HAVE TO MANUALLY REACH TO OPEN. MAJOR SAFETY ISSUE HAVING CHILDREN IN THE CAR. *TR
Incident date: May 20, 2007
VEHICLE DASHBOARD IS MELTING DEFECTIVE. RADIATOR FAN ASSEMBLY ARM REST TOP COMPARTMENT. *TR