Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Mar 28, 2011
I HAVE A 2003 INFINITI G35. I HAVE EXPERIENCED COMPLETE FAULT ON ALL DASH CONTROLS (HEATER/AC, RADIO, CD, FAN). WHEN THIS OCCURRED, THE RADIO WENT OFF, THE FAN BLOWER WENT UP AND EVERYTHING ELSE OFF. I COULD NOT CONTROL ANYTHING. IT EVENTUALLY WENT BACK TO NORMAL, BUT RANDOMLY OCCURS - ALWAYS VERY INCONVENIENT AND NOT SAFE. I CALLED INFINITI BECAUSE MY NEIGHBOR THAT HAS THE SAME EXACT VEHICLE H... Read more
Incident date: Mar 1, 2011
THE DRIVER SIDE STRUT TOWER HAS DETACHED FROM THE BODY APPROXIMATELY 50% DUE TO CORROSION AND WELDING/RIVET FAILURE. A CLANKING METALLIC SOUND IS MADE ON NORMAL DRIVING CONDITIONS. *TR
Incident date: Mar 28, 2011
TL* THE CONTACT OWNS A 2003 INFINITI I-35. THE CONTACT STATED THAT THE VEHICLE FAILED TO START. THE CONTACT WAS ABLE TO START THE VEHICLE SEVERAL MINUTES LATER BUT SHORTLY AFTER, THE VEHICLE STALLED WHILE DRIVING APPROXIMATELY 50 MPH BUT IMMEDIATELY RESTARTED INDEPENDENTLY. THE VEHICLE WAS INSPECTED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS ADVISED THAT THE CRANK SHAFT SENSOR WOULD NEED REPLA... Read more
Incident date: Mar 27, 2011
THE THIRD (HIGH MOUNT) BRAKE LIGHT IS INOPERATIVE ON MY 2005 INFINITI G35 SEDAN. NO INDIVIDUAL EVENT LEAD TO THIS OCCURRENCE. WITHOUT READING OTHER OWNER'S COMPLAINTS ONLINE, I WOULD NOT HAVE CHECKED MINE. WHEN CHECKED, MINE TOO WAS INOPERATIVE. AFTER MONITORING, THIS IS NOT A SPORADIC ISSUE, IT IS INOPERATIVE AT ALL TIMES. TO DATE, I HAVE NOT SUFFERED ANY DIRECT CONSEQUENCES, BUT I AM NOW CONCERN... Read more
Incident date: Aug 15, 2010
I BROUGHT MY 1999 INFINITI QX4 TO THE DEALER TO DETERMINE WHY THE CHECK ENGINE LIGHT CAME ON WHILE I WAS DRIVING. THEY TOLD ME THAT MY STRUT TOWER WAS SEPARATED AND IT NEEDED TO GO TO A BODY SHOP. THE BODY SHOP TOLD ME THAT THE PROBLEM WAS THAT THE METAL ALONG STRUT TOWER WELDS WAS ROTTED, POSING A DANGER OF COLLAPSE ON THE STEERING COLUMN. THEIR CHECK OF THE PASSENGER SIDE FOUND THE SAME PROBL... Read more
Incident date: Aug 15, 2010
I BROUGHT MY 1999 INFINITI QX4 TO THE DEALER TO DETERMINE WHY THE CHECK ENGINE LIGHT CAME ON WHILE I WAS DRIVING. THEY TOLD ME THAT MY STRUT TOWER WAS SEPARATED AND IT NEEDED TO GO TO A BODY SHOP. THE BODY SHOP TOLD ME THAT THE PROBLEM WAS THAT THE METAL ALONG STRUT TOWER WELDS WAS ROTTED, POSING A DANGER OF COLLAPSE ON THE STEERING COLUMN. THEIR CHECK OF THE PASSENGER SIDE FOUND THE SAME PROBL... Read more
Incident date: Aug 15, 2010
I BROUGHT MY 1999 INFINITI QX4 TO THE DEALER TO DETERMINE WHY THE CHECK ENGINE LIGHT CAME ON WHILE I WAS DRIVING. THEY TOLD ME THAT MY STRUT TOWER WAS SEPARATED AND IT NEEDED TO GO TO A BODY SHOP. THE BODY SHOP TOLD ME THAT THE PROBLEM WAS THAT THE METAL ALONG STRUT TOWER WELDS WAS ROTTED, POSING A DANGER OF COLLAPSE ON THE STEERING COLUMN. THEIR CHECK OF THE PASSENGER SIDE FOUND THE SAME PROBL... Read more
Incident date: Feb 27, 2011
I HAVE HAD MY INFINITI M45 VEHICLE ONLY FOUR MONTHS NOW AND I JUST REALIZED ABOUT 3 WEEKS AGO THAT THE GAS GAUGE WASN'T READING CORRECTLY AND I DID SOME RESEARCH ON IT. GOING ON A LOT OF FORUMS, I'VE BEEN GETTING MANY PEOPLE SAYING THIS HAPPENS TO THEIR VEHICLE. I WENT DOWN TO ASK ABOUT A PRICE FOR THE PART AND JOB AND I WAS TOLD 900 OR SO. I DO NOT BELIEVE IT IS FARE TO MYSELF AND MANY OTHER INF... Read more
Incident date: Mar 10, 2011
I HAVE A MAJOR PROBLEM WITH MY REAR HATCH ACTUATOR LOCK. UNABLE TO OPEN THE DOOR FROM THE OUTSIDE. THE DEALER TOLD ME ONCE ONE GOES THEY ALL GO. IT APPEARS THIS IS A BIG PROBLEM WITH THE 2004 MODEL AND THEY SHOULD DO A RECALL ON THIS LOCK. THE PRICE THEY WANT TO CHARGE TO FIX IT IS OUTRAGEOUS. I HAVE FOUND THE PARTS AND LABOR PRICES CHEAPER ON LINE. PLEASE MAKE THEM RECALL THESE LOCKS FOR SAFETY R... Read more
Incident date: Jul 19, 2010
WHILE ON INTERSTATE 10, THE QX4 SHAKES UNCONTROLLABLY WHILE DRIVING AT HIGHER SPEEDS AND THE STEERING WHEEL DOES NOT TURN IN PORTION TO THE ROTATION OF TURNING THE WHEEL. CHANGED THE STRUTS IN THE FRONT AND THE BACK AND SHOCKS WITHOUT ANY PROGRESS.
Incident date: Jul 19, 2010
WHILE ON INTERSTATE 10, THE QX4 SHAKES UNCONTROLLABLY WHILE DRIVING AT HIGHER SPEEDS AND THE STEERING WHEEL DOES NOT TURN IN PORTION TO THE ROTATION OF TURNING THE WHEEL. CHANGED THE STRUTS IN THE FRONT AND THE BACK AND SHOCKS WITHOUT ANY PROGRESS.
Incident date: Sep 16, 2010
TL*THE CONTACT OWNS A 1997 INFINITI QX4. THE CONTACT WAS TRAVELING 25 MPH AND BEGAN TO HAVE TROUBLE CONTROLLING THE STEERING WHEEL. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THERE WAS CORROSION IN THE STEERING COLUMN AND SHE NEEDED A NEW VEHICLE. THE CONTACT STATED THAT THEY HAD THE STRUTS AND SUSPENSION REPLACED A YEAR EARLIER BECAUSE OF CORROSION AND WAS TOLD THAT THE VEHICLE ... Read more
Incident date: Jan 1, 2011
3RD BRAKE LIGHT WORKS LESS THAN HALF THE TIME. THE REFLECTION OF THE LIGHT WHEN ON IS VISIBLE FROM THE REAR VIEW MIRROR. IT HAS BEEN A CONCERN FOR ABOUT 3 MONTH. VIEWED ON A G35 FORUM THAT THIS PROBLEM IS VERY COMMON FOR OUR CARS. FILLING OUT TO THIS COMPLAINT TO TRY TO GET A RECALL FOR THIS PROBLEM. THIS PROBLEM CAN POTENTIALLY CAUSE AN ACCIDENT AS THE TAIL LIGHTS WOULD LOOK LIKE NIGHT LIGHTS AND... Read more
Incident date: Mar 23, 2011
I PURCHASE MY 2004 G35 LAST YEAR AND ABOUT A MONTH OR 2 LATER I STARTED TO NOTICE A STROP GAS SMELL. DIDN'T PAY NO MIND TO IT UNTIL WHEN I MOVED INTO A NEW APARTMENT AND WALK OUT TO MY CAR AN NOTED A PUDDLE UNDERNEATH MY CAR AND IT WAS GAS. I ALSO NOTICED THAT WHEN EVER I FILL UP MY CAR IS WHEN THE SPILLAGE HAPPENS THE MOST AND I LOSE ALOT OF GAS UNTIL IT GET BELOW 1/2 TANK THEN IT STOPS SPILLING ... Read more
Incident date: Mar 22, 2011
TL* THE CONTACT OWNS A 2004 INFINITI G35X. THE CONTACT STATED THAT THE THIRD BRAKE LIGHT FAILED. THE DEALER INFORMED THE CONTACT THAT THERE WERE NO RELATED RECALLS TO THE FAILURE. THE CONTACT DID NOT INFORM THE MANUFACTURER NOR WAS THE VEHICLE DIAGNOSED OR REPAIRED. THE CURRENT AND FAILURE MILEAGES WERE 125,000. THE VIN WAS UNAVAILABLE.
Incident date: Mar 22, 2011
3RD BRAKE LIGHT WAS OUT CAUSING FAILED STATE INSPECTION. ONCE I RESEARCHED THE PROBLEM, IT WAS LEARNED THAT MANY SIMILAR VEHICLES HAD THE SAME ISSUE. I WAS NOT AWARE OF THE ISSUE SINCE THE LIGHT IS BEHIND THE REAR GLASS OF THE VEHICLE, SO I DO NOT KNOW HOW LONG I WAS DRIVING AROUND WITHOUT A REAR BRAKE LIGHT CAUSING A SAFETY HAZARD. *TR
Incident date: Sep 1, 2010
HAVE HAD 3 HID HEADLIGHT ACTUATOR/BALLAST FAILURES, LEADING TO INOPERATIVE LAMPS (TWO LEFT SIDE, ONE RIGHT SIDE). THE BALLAST IS A HIGH-VOLTAGE TRANSFORMER THAT DRIVES THE DISCHARGE LAMPS. OCCURRENCES AT 24K, 95K, AND 105K MILES. CAR ONLY HAS 110K. FIRST FAILURE REPLACED UNDER WARRANTY. LAST TWO REPAIRS ALMOST $1,000 EA FOR PARTS AND LABOR (MUST REMOVE ENTIRE FRONT FASCIA OF CAR TO REACH BALL... Read more
Incident date: Jan 21, 2011
TL*THE CONTACT OWNS A 2004 INFINITY G35. THE CONTACT STATED THAT THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO REPLACED THE PASSENGER SIDE AIR BAGS AT A COST OF $700. ONE WEEK LATER, THE DRIVER SIDE AIR BAGS WARNING LIGHT WAS ILLUMINATED AGAIN. THE DEALER INFORMED HER THAT THE DRIVER SIDE WOULD ALSO NEED TO BE REPAIRED. THE MANUFACTURER WAS CONTACTED AND OFFERE... Read more
Incident date: Mar 13, 2011
2007 INFINITI G35X PREMIUM 4DR ACCIDENT ON MARCH 13, 2011 IN PARKING LOT OF A CHURCH; AFTER I PARKED THE CAR, BEFORE CHANGING THE CAR TO PARK AND TAKEOFF THE SEAT BELT TO GO TO CHURCH. THE CAR WENT OUT OF CONTROL; ACCELERATED, AND I WAS UNABLE TO STOP THE CAR. I TRIED THE BRAKES ' AND IT JUST KEPT SPEEDING UP FORWARD, TOWARDS THE CHURCH BUILDING WHICH MAY HAVE KILLED THE ATTENDEES OF THE CHURCH ... Read more
Crash
Incident date: Mar 18, 2011
INFINITI QX4 2000. WE TOOK THE VEHICLE IN FOR NORMAL SERVICE AND MAINTENANCE AND WERE INFORMED THAT THE VEHICLE HAS CRITICAL FRAME FAILURE DUE TO CORROSION ON FRONT LEFT DRIVERS SIDE WHEEL. EXCESSIVE CORROSION AND ROT TO FRONT APRON, FRAME AND MOUNTING BRACKETS. VEHICLE CANNOT BE REPAIRED AND IS DEEMED UNSAFE TO DRIVE DUE TO IMPENDING FAILURE, LOSS OF STEERING AND CONTROL. CONTACTED NISSAN CO... Read more
Incident date: Mar 1, 2011
2001 INFINITI QX4. CONSUMER STATES THE FRONT RIGHT SIDE OF THE UNIBODY FRAME HAS RUSTED OUT DANGEROUSLY AT THE AREA OF THE LOWER CONTROL ARM INTERSECTION *TGW THE CONSUMER STATED THE FRAME HAD TO BE RE-WELDED. THE CONSUMER WAS INFORMED THE AIR CONDITIONING DRAIN LINE DRIPPED DIRECTLY ON THE SPOT OF THE CORROSION. *JB
Incident date: Mar 1, 2011
2001 INFINITI QX4. CONSUMER STATES THE FRONT RIGHT SIDE OF THE UNIBODY FRAME HAS RUSTED OUT DANGEROUSLY AT THE AREA OF THE LOWER CONTROL ARM INTERSECTION *TGW THE CONSUMER STATED THE FRAME HAD TO BE RE-WELDED. THE CONSUMER WAS INFORMED THE AIR CONDITIONING DRAIN LINE DRIPPED DIRECTLY ON THE SPOT OF THE CORROSION. *JB
Incident date: Mar 11, 2011
ON MARCH 11 MY 2004 INFINITY G35X EXPERIENCED A COMPLETE ALARMING SYSTEM FAILURE. THE POWER STEERING FAILED, THE BRAKES FAILED, IN FACT EVERY COMPONENT NOT RUNNING ON THE BATTERY FAILED. THE DASH WARNING LIGHTS LOOKED LIKE CHRISTMAS LIGHTS. I WAS DRIVING AT THE TIME. FORTUNATELY I WAS ON A SIDE STREET, AND NOT A HIGHWAY. THE DEALER DIAGNOSED A P-0340 CODE AND REPLACED BANK 1, CAM SENSOR. T... Read more
Incident date: Mar 11, 2011
ON MARCH 11 MY 2004 INFINITY G35X EXPERIENCED A COMPLETE ALARMING SYSTEM FAILURE. THE POWER STEERING FAILED, THE BRAKES FAILED, IN FACT EVERY COMPONENT NOT RUNNING ON THE BATTERY FAILED. THE DASH WARNING LIGHTS LOOKED LIKE CHRISTMAS LIGHTS. I WAS DRIVING AT THE TIME. FORTUNATELY I WAS ON A SIDE STREET, AND NOT A HIGHWAY. THE DEALER DIAGNOSED A P-0340 CODE AND REPLACED BANK 1, CAM SENSOR. T... Read more
Incident date: Mar 11, 2011
ON MARCH 11 MY 2004 INFINITY G35X EXPERIENCED A COMPLETE ALARMING SYSTEM FAILURE. THE POWER STEERING FAILED, THE BRAKES FAILED, IN FACT EVERY COMPONENT NOT RUNNING ON THE BATTERY FAILED. THE DASH WARNING LIGHTS LOOKED LIKE CHRISTMAS LIGHTS. I WAS DRIVING AT THE TIME. FORTUNATELY I WAS ON A SIDE STREET, AND NOT A HIGHWAY. THE DEALER DIAGNOSED A P-0340 CODE AND REPLACED BANK 1, CAM SENSOR. T... Read more
Incident date: Mar 11, 2011
ON MARCH 11 MY 2004 INFINITY G35X EXPERIENCED A COMPLETE ALARMING SYSTEM FAILURE. THE POWER STEERING FAILED, THE BRAKES FAILED, IN FACT EVERY COMPONENT NOT RUNNING ON THE BATTERY FAILED. THE DASH WARNING LIGHTS LOOKED LIKE CHRISTMAS LIGHTS. I WAS DRIVING AT THE TIME. FORTUNATELY I WAS ON A SIDE STREET, AND NOT A HIGHWAY. THE DEALER DIAGNOSED A P-0340 CODE AND REPLACED BANK 1, CAM SENSOR. T... Read more
Incident date: Feb 21, 2011
THE RADIO ON MY 2003 INFINITI G35 COUPE STARTED GOING OUT SHORTLY AFTER I BOUGHT IT (USED). SOME DAY IT WOULD GO OUT SEVERAL TIMES WHILE DRIVING. OTHER DAYS IT WOULD NOT GO OUT AT ALL. NOW THE LED DISPLAY FOR THE RADIO AND THE ABILITY TO CONTROL A/C, HEAT, DEFOG, REAR DEFROST, AND STEREO ON THE CENTER DASH IS INTERMITTENTLY GOING OUT. I STILL MAINTAIN THE FUNCTIONALITY IN THE STEERING WHEEL FOR TH... Read more
Incident date: Dec 11, 2010
WHEN I RECENTLY PURCHASED A SET OF NEW TIRES FROM A LOCAL TIRE DEALER, THE MECHANIC WARNED ME THAT NISSAN / INFINITI HAVE A HISTORY OF DEFECTIVE TIRE PRESSURE SENSORS AND INDICATED THAT THE TIRE PRESSURE SENSOR WAS INDEED DEFECTIVE. I LOOKED ON-LINE AND SAW THAT VEHICLES HAVE BEEN RECALLED FOR THIS ISSUE, BUT MY VEHICLE WAS NOT RECALLED. ALSO, SINCE THIS ITEM IS KNOWN TO BE DEFECTIVE, I DO NOT UND... Read more
Incident date: Mar 6, 2011
3RD BRAKE LIGHT DOES NOT WORK. THIS IS A HUGE PROBLEM W/ THIS MODEL OF CAR. NEEDS TO BE RECALLED. MANY OTHERS HAVE COMPLAINED ABOUT THIS PROBLEM. *TR
INFINITI
999R5-AR000
(9999) — EQUIPMENT:ELECTRICAL
Mar 6, 2011
Incident date: Mar 6, 2011
3RD BRAKE LIGHT DOES NOT WORK. THIS IS A HUGE PROBLEM W/ THIS MODEL OF CAR. NEEDS TO BE RECALLED. MANY OTHERS HAVE COMPLAINED ABOUT THIS PROBLEM. *TR
Incident date: Jan 15, 2011
THE AIRBAG WARNING LIGHT COMES ON. DEALER STATES THAT IT HAS TO DO WITH THE SEAT BELT PRETENSIONER WIRING. OWNERS MANUAL STATES THAT IF THIS LIGHT COMES ON, IT MOST LIKELY MEANS THAT THE AIRBAGS ARE NO LONGER FUNCTIONAL. SEAT BELTS AND AIRBAGS ARE KEY SAFETY MEASURES. TO HAVE THEM BE NOT FUNCTIONING IS A MAJOR CONCERN. IF YOU PUT IN A GOOGLE SEARCH FOR "AIR BAG LIGHT FLASHING INFINITI QX56" Y... Read more
Incident date: Jan 15, 2011
THE AIRBAG WARNING LIGHT COMES ON. DEALER STATES THAT IT HAS TO DO WITH THE SEAT BELT PRETENSIONER WIRING. OWNERS MANUAL STATES THAT IF THIS LIGHT COMES ON, IT MOST LIKELY MEANS THAT THE AIRBAGS ARE NO LONGER FUNCTIONAL. SEAT BELTS AND AIRBAGS ARE KEY SAFETY MEASURES. TO HAVE THEM BE NOT FUNCTIONING IS A MAJOR CONCERN. IF YOU PUT IN A GOOGLE SEARCH FOR "AIR BAG LIGHT FLASHING INFINITI QX56" Y... Read more
Incident date: Mar 3, 2011
WINDOW MOTOR. *TR
Incident date: Mar 1, 2011
HAVE A 2003 INFINITI FX35, AND THE ELECTRONIC LOCKS NOW DO NOT FULLY LOCK OR UNLOCK AND THE UNLOCK MESSAGE APPEAR ON THE SCREEN WHILE DRIVING (THE WORK WHEN THEY WANT). FIRST ONE DOOR WENT OUT NOW THE OTHER. MY SENSE IS THAT A SMALL CHILD OR ELDERLY PERSON IN THE BACK COULD BE IN SERIOUS DANGER IF THERE WERE AN IMMEDIATE NEED FOR THEM TO BE EVACUATED. WITH ONLY ONE MANUAL LOCK FOR THE ENTIRE VEHIC... Read more
Incident date: Mar 8, 2007
TL* THE CONTACT OWNS A 2005 INFINITI G35 COUPE. THE CONTACT WAS DRIVING 65 MPH WHEN THE CLUTCH PEDAL ABNORMALLY DROPPED TO THE FLOORBOARD CAUSING THE VEHICLE TO BE COME RESISTANT TO DOWNSHIFTING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CLUTCH WAS REPLACED BUT DID NOT REMEDY THE FAILURE. THE CLUTCH MASTER CYLINDER WAS THEN REPLACED BUT TO NO AVAIL. THE FAILURE PERSISTED AND THERE WERE NO FURT... Read more
Incident date: Feb 24, 2011
COMPONENT 1 - STRUT TOWER RUSTED IN SEVERAL LOCATIONS, COMPONENT 2 - RUNNING BOARDS RUSTED OUT AND WERE REPAIRED. I UNDERSTAND THERE MAYBE BE A RECALL FOR THE STRUT TOWER. MY CURRENT CONDITION WILL NEED TO BE REPAIRED FOR PA INSPECTION. THE LAST RECALL I HAD TO DO W/THE GAS TANK, NHTSA CAMPAIGN #07V435000, WHICH I ALREADY HAD REPLACED BEFORE THE RECALL. JUST TRYING TO SAVE HAVING SOMETHING DON... Read more
Incident date: Apr 16, 2009
THIRD BRAKE LIGHT INTERMITTENTLY WORKS, NO PRIOR ACCIDENTS, TRIED CHANGING THE BULB, CHECKING FUSE/WIRING, PROBLEM STILL EXISTS. *TR
Incident date: Feb 4, 2011
2003 INFINITI M45, VEHICLE STALLED IN HIGHWAY TRAFFIC ON 2 SEPARATE OCCASIONS DUE TO LOW FUEL. FUEL GAUGE AND ELECTRONIC FUEL MONITORING SYSTEM BOTH SHOWED OVER 1/2 TANK OF FUEL ON BOTH OCCASIONS. I NARROWLY MISSED BEING REAR ENDED IN ONE INSTANCE AND T-BONED ON ANOTHER AS I TRIED TO MERGE ONTO ONCOMING TRAFFIC. FUEL GAUGE CLUSTER AND FUEL SENSOR NEED REPLACING. *TR
Incident date: Mar 2, 2011
TL* THE CONTACT OWNS A 2003 INFINITI G35 COUPE. THE CONTACT WAS DRIVING 50 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. AFTER TWO TO THREE ATTEMPTS, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. NEITHER THE DEALER NOR THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 101,000.
Incident date: Mar 2, 2011
VEHICLE WOULD RANDOMLY STALL OUT AT 55 MPH+ AND CONTROL OF POWER STEERING IS LOST (BATTERY LIGHT & VDC LIGHT WOULD COME ON DASH), NO CONTROL OF CAR. MANY COMPLAINTS ON SAME ISSUE. *TR
Crash
Incident date: Mar 1, 2011
I HAVE A 2007 INFINITI M35X AND HAVE NOTICED A PRONOUNCED PROBLEM THAT I RECENTLY LEARNED IS TERMED "TRAMLINING". I HAVE NOTICED THE PROBLEM MOSTLY AT HIGHWAY SPEEDS ON THE INTERSTATE. WHEN I CHANGE LANES, AS THE CAR MOVES TO THE CENTER OF THE LANE THAT I AM COMING FROM THERE IS A VERY DISTINCT PULL ON THE STEERING WHEEL AND FEEL AS THOUGH THE CAR IS COMING OUT OF A RUT. AS THE CAR COMPLETES TH... Read more
Incident date: Feb 28, 2011
TL* THE CONTACT OWNS A 2005 INFINITI G35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V175000 (AIR BAGS) AND THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THE DEALER ADVISED THE CONTACT THAT THE RECALL REPAIRS COULD NOT BE PERFORMED BECAUSE THE DRIVER SIDE SEAT HARNESS TENSIONER WAS OFF TRACK AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCE... Read more
Incident date: Feb 28, 2011
TL* THE CONTACT OWNS A 2005 INFINITI G35. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER: 10V175000 (AIR BAGS) AND THE VEHICLE WAS TAKEN TO THE DEALER FOR REPAIRS. THE DEALER ADVISED THE CONTACT THAT THE RECALL REPAIRS COULD NOT BE PERFORMED BECAUSE THE DRIVER SIDE SEAT HARNESS TENSIONER WAS OFF TRACK AND WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT WAS CONCE... Read more
Incident date: Feb 27, 2011
DRIVER SIDE AIR BAG DEPLOYED WHILE SITTING AT A TRAFFIC LIGHT. *TR
Incident date: Feb 5, 2011
INFINITI G35 3RD BRAKE LIGHT WORKS TEMPORARILY. CAN CAUSE REAR END ACCIDENTS. PLEASE HAVE INFINITI RECALL AND FIX THIS PROBLEM. *TR
Incident date: Feb 22, 2011
TL* THE CONTACT OWNS A 2003 INFINITI I35. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS AND WAS THEN TAKEN TO AN INDEPENDENT REPAIR SHOP WHERE THE CAM SHAFT ALIGNMENT SENSOR WAS REPLACED. AFTER DRIVING FOR APPROXIMATELY 30 MILES, THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN BACK TO T... Read more
Incident date: Nov 12, 2010
I'VE 2001 INFINITI I30 AT 82,000 MIL. IT'S STALLED RANDOMLY WHEN STOPPING AT STOPLIGHT OR BACKED OUT FROM PARKING LOT. SENT TO LOCAL SHOP TO DIAGNOSE THAT THE IDLE SPEED CONTROL DEFECTED. REPLACED BY LOCAL SHOP MECHANIC AND IT'S STILL THE SAME. SENT IT BACK FOR FURTHER TROUBLE SHOOTING, LEFT VEHICLE THERE 1 WEEK BUT STILL COULDN'T FIND ANY PROBLEM. SENT TO ANOTHER SHOP SAID IDLE SPEED CONTRO... Read more
Incident date: Nov 12, 2010
I'VE 2001 INFINITI I30 AT 82,000 MIL. IT'S STALLED RANDOMLY WHEN STOPPING AT STOPLIGHT OR BACKED OUT FROM PARKING LOT. SENT TO LOCAL SHOP TO DIAGNOSE THAT THE IDLE SPEED CONTROL DEFECTED. REPLACED BY LOCAL SHOP MECHANIC AND IT'S STILL THE SAME. SENT IT BACK FOR FURTHER TROUBLE SHOOTING, LEFT VEHICLE THERE 1 WEEK BUT STILL COULDN'T FIND ANY PROBLEM. SENT TO ANOTHER SHOP SAID IDLE SPEED CONTRO... Read more
Incident date: Feb 28, 2011
I WAS TOLD WE CAN MAKE A SHOUT OUT FOR A COMPLAINT TO NISSAN/INFINITI FOR VQ35DE REV-UP ENGINES CONSUMING A LOT OF OIL AT 1K MILES. I OWN A 2005 G35 COUPE 6 SPEED MANUAL I HAVE HAD 1 ENGINE REPLACEMENT FOR OIL CONSUMPTION PROBLEMS AND THIS BEING MY NEW ENGINE AT 60K I AM BEGINNING TO HAVE THE SAME ISSUE AGAIN. I HAVE TO ADD 2.5 QUARTS OF OIL AT 1K MILES, AND COULD DAMAGE MY ENGINE PERMANENTLY I... Read more