Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Dec 22, 2010
MY PROBLEM RELATES TO NHTSA STANDARD NO. 103, "WINDSHIELD DEFROSTING AND DEFOGGING SYSTEMS". I HAVE READ COMPLAINTS TO NHTSA FROM MANY G35 OWNERS, ONLY A FEW STATING THE UNSAFE DRIVING CONDITION CREATED WHEN THEY CANNOT TURN ON THE WINDSHIELD DEFOGGER. I CANNOT OPERATE THE WINDSHIELD DEFOGGER ON MY CAR AND HAVE EXPERIENCED FOGGING WHILE DRIVING IN RAIN. I DO NOT UNDERSTAND WHY MY CAR'S PROBLEM HAS... Read more
Incident date: May 17, 2011
TL* THE CONTACT OWNS A 2011 INFINITI QX56. THE CONTACT STATED THAT THERE WAS A SIX INCH FRACTURE IN THE FRONT WINDSHIELD UNDER THE WIPER. THE VEHICLE WAS PARKED OVERNIGHT IN A RESIDENTIAL DRIVEWAY AND THE FRACTURE WAS NOT PRESENT THE NIGHT BEFORE. THE CONTACT TOOK THE VEHICLE TO THE DEALER WHERE THE DEALER ADVISED THAT IT WOULD BE MONTHS BEFORE A NEW WINDSHIELD WOULD BECOME AVAILABLE. THE CONTAC... Read more
Incident date: May 1, 2006
I WAS DRIVING MY 2006 INFINITI M35 ON THE HIGHWAY AT ABOUT 55-60 MILES AN HOUR WHEN ALL OF A SUDDEN THE DRIVERS SEAT FELL BACK OFF OF ITS FRAME ALMOST CAUSING ME TO LOSE CONTROL OF THE CAR WHICH COULD HAVE BEEN A SERIOUS ACCIDENT. I TOOK THE CAR TO THE DEALER AND THEY EXPLAINED TO ME THAT THE SEATS ARE WELDED TO THE FRAME NOT BOLTED AND THE WELD BROKE LOSE. THEY SAID BECAUSE MY CAR WAS OUT OF WARR... Read more
Incident date: May 23, 2011
I WAS DRIVING ON THE FREEWAY AT 50 MILES AN HOUR WHEN MY 2003 INFINITI M45 'S ENGINE SHUT OFF WITHOUT WARNING. I PUT THE CAR IN NEUTRAL AND RE-STARTED IT. THIS HAPPENS OFTEN DURING HIGHWAY AND CITY DRIVING. THE CURRENT MILAGE IS 104,000MI.THE FIRST OCCURANCE WAS AFTER THE FACTORY WARRANTY OF 70,000 MI. EXPIRED. I CONTACTED NISSAN/INFINITI AND WAS TOLD MY CAR WAS NOT PART OF A RECALL INITIATED FOR... Read more
Incident date: Mar 9, 2011
I HAVE A 2005 INFINITI FX35. THE AUTOMATIC DOOR LOCKS ON ALL FOUR DOORS HAVE FAILED TO FUNCTION PROPERLY. I HAVE CONTACTED THE DEALER, AND EVEN THE MANUFACTURER, AND NEITHER OFFERED TO MAKE THINGS RIGHT. INSTEAD, THEY BOTH SAID I WAS RESPONSIBLE TO PAY FOR THE REPAIRS FOR THEIR OBVIOUSLY MALFUNCTIONING EQUIPMENT. THIS SIMPLY IS NOT EQUITABLE. *TR
Incident date: Jun 15, 2010
THE SEAT-MOUNTED, SIDE TORSO AIR BAGS FOR THE DRIVER AND FRONT PASSENGER MIGHT EXPLODE. THE AIRBAG LIGHT WILL NOT GO OFF. DEALER TRIED TO GET ME TO BUY NEW MODULE BUT I DID SOME RESEARCH ON YOUR SITE AND FOUND OUT THERE ARE MANY CASES LIKE MINES. PLEASE HELP WHAT SHOULD I DO? *TR
Incident date: Apr 26, 2010
THE VEHICLES ENGINE CONSUMES OIL DURING NORMAL OPERATION AT AN UNACCEPTABLE RATE. I NEED TO ADD OIL AFTER EVERY 300-500 MILES! AND I USUALLY END OF ADDING UP TO 3- 4 QUARTS OF EXTRA OIL BETWEEN OIL CHANGES. THE LEVEL OF CONSUMPTION MAY DIFFER FROM VEHICLE TO VEHICLE BUT NEVERTHELESS, IT IS EXCESSIVE. IF I WERE NOT TO DO SO, THE ENGINE WOULD RUN OUT OF ALL OIL WELL BEFORE THE RECOMMENDED OIL CHANGE... Read more
Incident date: Apr 10, 2011
2008 INFINITI G35 SEDAN, BOUGHT NEW FROM DEALER JULY 2008, HAD WARPED BRAKE ROTORS ABOUT A YEAR AGO, TOOK TO DEALER, THEY REPLACED A PART THAT HAD A RECALL OR HAD A WARRANTY ON, THAT THEY SAID HAD MORE AIR SPACES IN IT TO ALLOW THE METAL TO COOL BETTER, AND GROUND DOWN THE ROTORS. I HAVE WARPED ROTORS AGAIN AT ONLY 46,000 MILES. I BELIEVE THE METAL IN THE STOCK ROTORS IS FAULTY OR BAD ENGINEERING ... Read more
Incident date: Apr 9, 2011
DOOR LOCKS FAIL TO RESPOND TO REMOTE LOCK/UNLOCK OR POWER LOCK/UNLOCK INSIDE CAR, PROBLEM OCCURS ON DRIVER SIDE FRONT AND REAR DOORS. FRONT DOOR ACTUATOR WAS REPLACED BY DEALERSHIP AND PARTIALLY COVERED UNDER WARRANTY, REAR DOOR PROBLEM WILL NOT BE CORRECTED UNDER COVERAGE AS I AM 2,000MI OUT OF WARRANTY. THIS IS A SAFETY ISSUE. *TR
Incident date: Jul 15, 2009
2004 INFINITI FX 35 DASH BOARD BUBBLE , FUEL GAUGE PROBLEM CAN NOT READ FULL TANK OR EMPTY TANK. *TR
Incident date: Feb 16, 2011
2/16/11 INFINITI G35 (2004) PUT INTO DRIVE AND CAR WOULD NOT ACCELERATE ABOVE 10 MILES PER HOUR, DROVE 14 MILES AT THAT SPEED. NEXT MORNING DROVE TO REPAIR SHOP, NOT INFINITI DEALER, AND SHOWED PROBLEM AS CODE #P2128APP SENSOR 2 CIRCUIT AND #P2138APP SENSOR> PERFORMED RE: LEARN PROCEDURE FOR COMPUTER. CAR WAS THEN ABLE TO DRIVE AT NORMAL SPEEDS. *TR
Incident date: Sep 20, 2010
TL*THE CONTACT OWNS A 2010 INFINITI EX35. THE CONTACT STATED THAT WHEN HE SHIFTED INTO SPORTS MODE, THE VEHICLE STOPPED MOVING. THE FAILURE OCCURRED TWICE. HE HAD TO QUICKLY SHIFT BACK TO DRIVE IN ORDER TO AVOID A CRASH. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO STATED THEY COULD NOT DUPLICATE THE FAILURE. THE FAILURE ALSO OCCURRED WHEN HE SHIFTED FROM PARK TO DRIVE. HE WAS FORCED TO SHIFT... Read more
Incident date: May 13, 2011
TL*THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THAT WHILE DRIVING THE SUBFRAME DETACHED FROM THE FRONT PASSENGER WHEEL. THE VEHICLE WAS TOWED TO A LOCAL MECHANIC WHO STATED THAT THE FAILURE OCCURRED AS A RESULT OF THE SUBFRAME CORRODING. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THEY WOULD CONTACT HER AT A LATER DATE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND ... Read more
Incident date: Apr 30, 2011
OUR 2011 INFINITI QX56 CANNOT BE PROPERLY CONTROLLED AT SPEED WHEN ANY ROUGH PAVEMENT, POT HOLE, BRIDGE CONNECTION JOINTS, OR SIMILAR IS RAN OVER. THE VEHICLE SHAKES VIOLENTLY WITH LITTLE IF ANY CONTROL BY THE DRIVER. ON NUMEROUS OCCASIONS THE VEHICLE DRIFTS OUT OF THE LANE. NO ACCIDENTS HAVE EVER OCCURRED BUT AT LEAST THREE NEAR MISSES ON INTERSTATE DRIVING HAVE OCCURRED. AT HIGHWAY SPEEDS IT ... Read more
Incident date: May 4, 2011
WHILE DRIVING IN TRAFFIC, CAR DIES WITHOUT WARNING, DASH SENSOR REFLECT SLIP, VDC OFF, CHECK ENGINE SOON LIGHT UP, DROVE LESS THAN MILE AND DIES AGAIN SUDDENLY, 3RD TIME HAPPENS NEXT DAY IN CAR AND ALMOST COLLISION DUE TO LACK OF CONTROL OF STEERING AND CAR STOPPING, CAR NARROWLY MISSES HITTING ME FROM BEHIND, DETERMINE RECALL 03V455000 FOR THIS ISSUE BUT INFINITI STATES MY VIN # NOT REGISTERED TO... Read more
Incident date: May 4, 2011
WHILE DRIVING IN TRAFFIC, CAR DIES WITHOUT WARNING, DASH SENSOR REFLECT SLIP, VDC OFF, CHECK ENGINE SOON LIGHT UP, DROVE LESS THAN MILE AND DIES AGAIN SUDDENLY, 3RD TIME HAPPENS NEXT DAY IN CAR AND ALMOST COLLISION DUE TO LACK OF CONTROL OF STEERING AND CAR STOPPING, CAR NARROWLY MISSES HITTING ME FROM BEHIND, DETERMINE RECALL 03V455000 FOR THIS ISSUE BUT INFINITI STATES MY VIN # NOT REGISTERED TO... Read more
Incident date: May 2, 2010
TL* THE CONTACT OWNS A 2009 INFINITI M35. WHILE THE CONTACT WAS STOPPED WITH THE BRAKE PEDAL DEPRESSED, THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO A POLE. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN CONCLUDED THE CONTACT HAD DEPRESSED BOTH THE BRAKE PEDAL AND ACCELERATOR PEDAL SIMULTANEOUSLY AND CAUSED THE FAILURE. THE FAILURE RECURRED FOUR DIFFERENT TIMES WHILE DRIVING AT DIFF... Read more
Crash
Incident date: May 10, 2011
I HAVE A 2005 INFINITI FX 35. IT ONLY HAS 62,000 MILES ON IT AND EVERY ONE OF THE DOOR LOCK ACTUATORS HAVE FAILED. I FEEL ITS A SAFETY ISSUE, BECAUSE YOU CANNOT GET IN THE VEHICLE FROM THE OUTSIDE EXCEPT FOR THE DRIVERS SIDE DOOR WITH THE KEY. THE OTHER DOORS DO NOT HAVE A KEY TO GAIN ACCESS SO YOU HAVE TO GO THROUGH THE INSIDE OF THE VEHICLE TO MANUALLY UNLOCK IT. EACH DOOR HAS TO BE MANUALLY... Read more
Incident date: May 8, 2011
MY COMPLAINT IS WITH THE 2001 INFINITI QX4 THAT I HAVE OWNED FOR SEVERAL YEARS ALTHOUGH IT HAS LOW MILEAGE 60,000 + IT HAS COST ME MORE MONEY IN REPAIRS INCLUDING THE CURRENT RECALL FOR UNDER BODY RUST. I HAVE GONE THROUGH MUFFLERS AND OTHER FRONT END PARTS AND MY NEW MECHANIC EVEN COMMENTED ABOUT THE LARGE AMOUNT OF RUST. I NOW HAVE A GRINDING NOISE AND IT IS PROBABLY WHEEL BEARING HUBS. A GARAGE... Read more
Incident date: Apr 27, 2011
TL*THE CONTACT OWNS A 2003 INFINITI QX4. THE CONTACT STATED THE STEERING WHEEL BECAME UNRESPONSIVE WHILE CHANGING LANES. AS A RESULT THE VEHICLE WAS INVOLVED IN A ROLLOVER CRASH. A POLICE REPORT WAS FILED AND ALL FOUR PASSENGERS IN THE VEHICLE SUFFERED MINOR INJURIES. ONE OF THE PASSENGERS ALSO SUSTAINED A DISLOCATED SHOULDER. THE VEHICLE WAS DESTROYED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILUR... Read more
Crash
4 injured
Incident date: Apr 28, 2011
THE CAR CAN REFUSE TO START RIGHT AFTER IT HAS BEEN DRIVEN AND SHUT OFF OR AFTER IT HAS BEEN PARKED FOR A WHILE. IT HAS BEEN HAPPENING ALOT IN THE LAST THREE MONTHS. WE HAVE HAD TO REPLACE THE ALTERNATOR AND BATTERY,THAT WERE ALL REPLACED EARLY THIS YEAR BY PREVIOUS OWNER. SOMETIMES JUMPING THE CAR WORKS AND OTHER TIMES IT DOES NOT. THE PROBLEM STARTED ONE DAY WHILE DRIVING AT LOW SPEEDS. THE BR... Read more
Incident date: Dec 1, 2010
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT SMELLED OIL BURNING WHEN HE NOTICED THAT THE OIL WARNING LIGHT HAD ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THEY PERFORMED AN OIL CONSUMPTION TEST WHICH CONCLUDED THAT THE ENGINE NEEDED TO BE REPLACED. THE DEALER ADVISED THE CONTACT TO HAVE FURTHER TESTING DONE BEFORE REPLACING THE ENGINE. THE VEHICLE WAS NOT REPAIRED AND THE MANU... Read more
Fire
Incident date: May 2, 2011
TOOK MY 2000 INFINITI QX4 IN FOR AN OIL CHANGE AT LOCAL NISSAN DEALER. SERVICE DEPT TOLD ME THAT THE FRAME WAS RUSTED SO BADLY THAT IT WAS NO LONGER SAFE TO DRIVE. THE HOLE THEY FOUND WAS THE SIZE OF MY FIST LOCATED ON THE FRAME DIRECTLY BEHIND THE PASSENGER SIDE FRONT WHEEL. THE VEHICLE WAS SOLD TO ME 5 MONTHS PREVIOUS FROM A FORD DEALERSHIP WITH A SMALL WARRANTY. THE FRAME ISSUE WAS NOT DISCLO... Read more
Incident date: Apr 20, 2011
MY REAR DECK BRAKE LIGHT WORKS ONLY INTERMITTENTLY. *TR
Incident date: Apr 29, 2011
I HAVE A 2003 INFINITI G35 SEDAN, AND THE THIRD BRAKE LIGHT IS BROKEN, I AM ALSO AWARE THAT THIS IS A COMMON PROBLEM WITH G35S. *TR
Incident date: Dec 14, 2010
TL* THE CONTACT OWNS A 1998 INFINITI Q45. THE CONTACT STATED THAT THE STEERING COLUMN WAS FRACTURED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC SHOP WHO ADVISED THAT THE STEERING COLUMN WAS FRACTURED AND THE REPAIRS WOULD COST $2400. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE CONTACTED WHO ADVISED THAT HER VIN WAS NOT INCLUDED IN ANY RECALLS AND OFFERED NO FURTHER ASSISTANCE. TH... Read more
Incident date: Dec 1, 2010
IN MY 2005 INFINITI QX56 THE DOOR HANDLE GETS STUCK WHEN IT IS COLD (AROUND OR BELOW 15 DEGREES). THE DOOR SEEMS LIKE IT IS CLOSED BUT IT IS NOT AND DURING TUNS IT SWING OPENS. I HAD TO TIE IT WITH WHATEVER I HAD AVAILABLE TO THE SEAT TO BE ABLE TO DRIVE BACK HOME. SEARCHING ONLINE, I FOUND THAT IT IS A COMMON PROBLEM WITH INFINITI AND NISSAN AND THERE ARE NO RECALLS FOR IT AND THE DEALER CHAR... Read more
Incident date: Apr 23, 2011
MY VEHICLE (INFINITI EX 35, 2010) STOPS REPEATEDLY WHILE IN DS MODE. I HAVE DOCUMENTED 11 INSTANCES WHEN THIS VEHICLE STOPPED INCLUDING TODAY. THE VEHICLE IS CURRENTLY WITH THE DEALERSHIP IN ALEXANDRIA VIRGINIA. *TR
Incident date: Apr 23, 2011
MY VEHICLE (INFINITI EX 35, 2010) STOPS REPEATEDLY WHILE IN DS MODE. I HAVE DOCUMENTED 11 INSTANCES WHEN THIS VEHICLE STOPPED INCLUDING TODAY. THE VEHICLE IS CURRENTLY WITH THE DEALERSHIP IN ALEXANDRIA VIRGINIA. *TR
Incident date: Apr 20, 2011
TL* THE CONTACT OWNS A 2005 INFINITY G35 SEDAN. THE CONTACT STATED THAT THE VDC AND SERVICE ENGINE WARNING LIGHTS WERE ILLUMINATED AND CAUSING THE VEHICLE TO FAIL TO START OR STALL CONTINUOUSLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 66,000.
Incident date: Apr 19, 2011
STRUCTURE FRAME FRONT DRIVERS SIDE. EXCESSIVE NOISE WHEN TURNING THE STEERING WHEEL. FRAME RUBBING ON THE STEERING SHAFT FROM CORROSION DUE TO POOR DESIGN. SAFETY CONCERNS WHEEL SECTION COULD SEPARATE FROM FRAME CAUSING SEVERE INJURY TO OCCUPANTS OR OTHERS. CATASTROPHIC FAILURE OF FRAME COULD OCCUR WHILE DRIVING AND HITTING A POT HOLE. REPAIR COSTS IF POSSIBLE ARE IN THE THOUSANDS. THE FRAME S... Read more
Incident date: Sep 3, 2010
3RD BRAKE LIGHT NON-FUNCTIONAL. *TR
Incident date: Apr 12, 2011
THIRD BRAKE LIGHT FAILS TO ILLUMINATE. RESEARCH ON THE INTERNET REVEALS THAT THIS IS A WIDELY-KNOWN DEFECT IN THIS AND SIMILAR MODELS, AND THAT INFINITI (NISSAN) HAS BEEN MADE AWARE OF IT BUT HAS TAKEN NO ACTION TO ADDRESS IT. I URGE THE NHTSA TO INVESTIGATE THIS SITUATION IN THE INTERESTS OF KEEPING OWNERS OF THESE VEHICLES AND OTHER MOTORISTS SAFE.
Incident date: Apr 14, 2011
INFINITI 3RD BRAKE LIGHT WORKING ON DURING COLD WEATHER AND OFF DURING WARM. *TR
Incident date: Sep 10, 2010
TL* THE CONTACT OWNS A 2003 INFINITI FX45. THE CONTACT ATTEMPTED TO UNLOCK THE DOORS WITH THE REMOTE BUT THE DOORS WOULD NOT UNLOCK. THE CONTACT STATED THAT HE HAD TO UTILIZE THE KEYS TO UNLOCK THE DOOR WHICH SETS OFF THE ALARM SYSTEM. THE CONTACT STATED THAT WHEN THE ALARM WOULD ENGAGE, THE ALARM WOULD NOT SHUT OFF UNTIL THE ENGINE WAS STARTED. IN ADDITION, THE INTERIOR UNLOCK BUTTON HAD BECOME ... Read more
Incident date: Apr 1, 2011
THE THIRD BRAKE LIGHT ON MY 2004 INFINITI G35 SEDAN IS NOT FUNCTIONING. *TR
Incident date: Dec 11, 2010
THIRD BRAKE LIGHT OUT OR INTERMITTENT. *TR
Incident date: Mar 26, 2011
THIRD BRAKE LIGHT ISN'T WORKING 100%, IT ONLY TURNS ON THE FIRST FEW MINUTES I USE MY BRAKE PEDAL. AFTER AWHILE, WHEN THE BRAKE PEDAL IS USED, THE 3RD BRAKE LIGHT NO LONGER TURNS ON. THIS HAS ALWAYS HAPPENED EVER SINCE I'VE RECEIVED THE CAR AND I HAVE NEVER SEEN IT OPERATING AS A SAFE CAR WOULD HAVE IT OPERATING. MANY OF MY OTHER FELLOW INFINITI G35 OWNERS HAVE THIS PROBLEM ALSO. WE WOULD LIKE INF... Read more
Incident date: Jun 16, 2009
IN JUNE OF 2009, THE AIR BAG WARNING LIGHT CAME ON. IT WAS SERVED AT THE DEALER (REPLACED DRIVER SIDE AIR BAG MODULE COSTING $735.50). IN OCTOBER 2010, I WAS NOTIFIED OF A RECALL CONCERNING THE AIR BAGS ON MY CAR. NO WARNING LIGHTS WERE ILLUMINATED, BUT I TOOK IT TO THE DEALER AND THEY MADE REPAIRS AT NO COST. I NOTIFIED INFINITE CONSUMER AFFAIRS ABOUT HAVING REPAIRS MADE TO THE DRIVER'S AIR B... Read more
Incident date: Apr 2, 2011
WHEN DRIVING ON ROADS THAT ARE CROWNING RIGHT THE STEERING PULLS RIGHT... THE SAME TO THE LEFT. THE BIGGER ISSUE IS THAT WHEN IT HITS AN UNEVEN ROAD THE CAR SEEMS TO PULL VERY SHARPLY RIGHT OF LEFT, UNCONTROLLABLY. LUCKILY ENOUGH I HAVE ENOUGH EXPERIENCE TO REGAIN CONTROL AND KNOW THAT THIS DOES NOT HAPPEN WITH OTHER CARS I DRIVE. *TR
Incident date: Mar 26, 1976
AFTER DRIVING THE CAR FOR A WHILE AND THEN TURNING IT OFF FOR 30 MIN-1HR, THE TRANSMISSION WILL SURGE 200-250 RPM THE FIRST TIME THE CAR IS DRIVEN AGAIN. THE SURGE HAPPENS ONLY THE FIRST TIME WHILE SHIFTING FROM 3RD GEAR TO 4TH GEAR. TO DATE, THIS HAS NOT CAUSED AN ACCIDENT. THE ENGINE HAS CONSISTENTLY PERFORMED LIKE THIS SINCE ITS PURCHASE IN FEBRUARY 2009. I FIRST REPORTED THE ISSUE TO S... Read more
Incident date: Apr 6, 2003
MY G35 AND MANY OTHER G35 OWNERS ALL SEEM TO HAVE PROBLEMS WITH OUR REAR HIGH MOUNT BRAKE LIGHT (THIRD BRAKE LIGHT INSIDE THE BACK WINDSHIELD). IF THAT MANY PEOPLE ARE HAVING PROBLEMS WITH IT, THERE SHOULD BE A RECALL TO FIX THIS ISSUE. I'VE HEARD EVEN REPLACEMENT BULBS GO OUT VERY QUICKLY, SIMILAR TO THE POWER WINDOW MOTORS THAT ALWAYS FAIL EVEN AFTER REPLACEMENT. THIS COULD BE VERY DANGEROUS, ES... Read more
Incident date: Apr 5, 2011
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT WAS SITTING IDLE AT A TRAFFIC STOP WHEN THE VEHICLE STALLED WITHOUT WARNING. WHEN THE VEHICLE WAS RESTARTED, THE SLIP, ABS AND CHECK ENGINE WARNING LIGHTS WERE ILLUMINATED. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THAT THE CAM SHAFT SENSOR, OIL GASKET VALVE AND BRAKE PADS WOULD NEED TO BE REPLACED. THE DEALER INFORMED THE CONTAC... Read more
Incident date: Apr 6, 2011
TL* THE CONTACT OWNS A 2003 INFINITI G35 COUPE. WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE STALLED WITHOUT WARNING. AFTER REPEATED ATTEMPTS TO RESTART THE VEHICLE, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS TAKEN DIRECTLY TO AN AUTHORIZED DEALER WHERE THE CONTACT WAS TOLD THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 03V455000 (ENGINE AN... Read more
Incident date: Apr 24, 2010
PURCHASED 2003 INFINITI M45 WITH 104K MILES AT VOLVO OF HOUSTON, TX AND DROVE BACK TO AUSTIN, TX. THE FUEL GAUGE READ MORE THAT HALF A TANK IN THE CAR, BUT WAS IN FACT CLOSER TO EMPTY. WHILE DRIVING CAR RAN OUT OF GAS ON A MAIN THOROUGH FARE HAD TO CALL AAA ROADSIDE ASSISTANCE FOR TOWING TO LOCAL AUTOREPAIR SHOP. IN THE PAST YEAR HAVE LEARNED THAT THIS IS A COMMON PROBLEM THE NISSAN CORP REFUS... Read more
Incident date: Apr 24, 2010
PURCHASED 2003 INFINITI M45 WITH 104K MILES AT VOLVO OF HOUSTON, TX AND DROVE BACK TO AUSTIN, TX. THE FUEL GAUGE READ MORE THAT HALF A TANK IN THE CAR, BUT WAS IN FACT CLOSER TO EMPTY. WHILE DRIVING CAR RAN OUT OF GAS ON A MAIN THOROUGH FARE HAD TO CALL AAA ROADSIDE ASSISTANCE FOR TOWING TO LOCAL AUTOREPAIR SHOP. IN THE PAST YEAR HAVE LEARNED THAT THIS IS A COMMON PROBLEM THE NISSAN CORP REFUS... Read more
Incident date: Apr 4, 2011
I'VE HAD THE SAME PROBLEMS THAT OTHER INFINITI I-35S HAVE EXPERIENCED IN REGARDS TO LOSING POWER, ENGINE CUTTING OFF AND LACK OF BRAKING. MY CAR INITIALLY STALLED WHILE I WAS PARKED AT A RED LIGHT. AFTER A FEW ATTEMPTS TO RESTART, IT FINALLY DID. I MADE AN APPOINTMENT TO SEE THE DEALER ABOUT THIS PROBLEM FOUR DAYS LATER. WHILE DRIVING TO THE DEALER, MY CAR ENGINE LIGHTS ALL LIT UP AND THE CAR STAL... Read more
Incident date: Mar 13, 2011
TL*THE CONTACT OWNS A 2003 INFINITI G35. WHILE DRIVING VARIOUS SPEEDS, THE CONTACTED NOTICED THAT THE HEATER AND RADIO WOULD ACTIVATE WITHOUT ASSISTANCE WHILE IN THE OFF POSITION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THEY STATED THAT THE AUDIO FINISHER CIRCUIT BOARD WOULD NEED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 140,000.
Incident date: Apr 4, 2011
1.WENT IN FOR BRAKE WORK AND AFTERWARDS, THE FRONT WHEEL BEARING STARTED TO MAKE NOISES. TOOK BACK TO DEALER AND WAS INSTRUCTED THAT THE FRONT WHEEL BEARING WAS BAD. 2. BAD FRONT WHEEL BEARING, SEEMS TO OCCUR QUITE OFTEN ON INFINITI M SERIES MODELS. THE CONSEQUENCE IS THAT THE BEARING COULD LOCK UP AND EITHER THROW THE VEHICLE OFF PATH FROM THE DIRECTION BEING TRAVELED AND POTENTIALLY OVERHEAT AN... Read more
Incident date: Mar 28, 2011
WHEN COMING TO STOPS VEHICLE FRONT END STEERS TO EITHER SIDE OF ROAD, AS IF FRONT STEERING SYSTEM IS LOOSE. WHEN DRIVING AT HIGHWAY SPEEDS CAR WANTS TO WONDER AND MUST CONSTANTLY CORRECT DIRECTION OF STEERING AS IM DRIVING. *TR