Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Jun 26, 2011
INTERMITTENTLY, THE ELECTRICAL PANEL THAT CONTROLS THE A/C, RADIO FAIL TO OPERATE. NONE OF THE BUTTONS IN THE CONTROL PANEL WORK, ALL LIGHTS ARE OUT. IT HAS GOTTEN PROGRESSIVELY WORSE, TO WHERE IT TURNS OFFS JUST SECONDS AFTER STARTING THE CAR. CANNOT CONTROL DEFROSTERS. HUGE SAFETY ISSUE. THE A/C RESETS AT 71 DEGREES WITH FAN BLASTING. *KB
Incident date: May 1, 2009
ALL 4 DOOR LOCK ACTUATORS HAVE FAILED. CANNOT ENTER OR EXIST VEHICLE WITHOUT MANUALLY UNLOCKING DOORS. ONLY DRIVERS DOOR HAS KEY ENTRY, LEAVING 3 UNSAFE DOORS WITH NO WAY OF ENTRY. *TR
Incident date: Jun 30, 2011
2008 INFINITY QX56 BRAKE FAILURE WHILE DRIVING. ON JUNE 30, 2011, WHILE DRIVING THE CAR AND TURNING INTO A SUBDIVISION AND TRYING TO APPLY THE BREAKS, A LOUD SCREECHING SOUND WAS HEARD AND THE BRAKES FILED AND THE BRAKE WARNING LIGHT CAME ON. AFTER PUMPING THE BRAKES SEVERAL TIMES THEY FINALLY WORKED. THIS WAS A DAY AFTER THE CAR WOULD NOT IN A PARKING LOT BECAUSE THE BATTERY WAS DEAD. WE HAD ... Read more
Incident date: Jun 10, 2011
DRIVER SIDE WINDOW MOTOR FAILED. WINDOW IS STUCK IN UP POSITION. THIS IS A SAFELY HAZARD AS OCCUPANT CANNOT USE WINDOW AS AN EXIT FROM THE AUTOMOBILE. *TR
Incident date: Jun 10, 2011
DRIVER SIDE WINDOW MOTOR FAILED. WINDOW IS STUCK IN UP POSITION. THIS IS A SAFELY HAZARD AS OCCUPANT CANNOT USE WINDOW AS AN EXIT FROM THE AUTOMOBILE. *TR
Incident date: Apr 15, 2011
TL* THE CONTACT OWNS A 1998 INFINITI QX4. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THE RECALL ASSOCIATED NHTSA CAMPAIGN ID NUMBER 11V244000 (STEERING:COLUMN). AN AUTHORIZED DEALER WAS NOTIFIED AND THE CONTACT WAS ADVISED TO WAIT FOR AN OWNER NOTIFICATION LETTER TO ARRIVE IN THE MAIL. AN OWNER NOTIFICATION LETTER NEVER ARRIVED IN THE MAIL. AN AUTHORIZED DEALER WAS AGAIN NOTIFIED AND THE ... Read more
Incident date: May 1, 2010
FUEL GAUGE DOES NOT SHOW ANYWHERE NEAR CORRECT AMOUNT. BOUGHT CAR 1 YEAR AGO AND HAS BEEN SO FROM DAY 1 . REPLACED FUEL SENDER BUT DID NOT CORRECT THE PROBLEM. REPLACED GAUGE CLUSTER WITH JUNKYARD PART AND IT WORKED FOR ABOUT 1 MONTH THEN IT FAILED AS WELL.EVERYONE I KNOW WHO OWNS THIS CAR HAS OR HAS HAD THIS ISSUE. PLEASE HELP US. *TR
Incident date: May 1, 2010
FUEL GAUGE DOES NOT SHOW ANYWHERE NEAR CORRECT AMOUNT. BOUGHT CAR 1 YEAR AGO AND HAS BEEN SO FROM DAY 1 . REPLACED FUEL SENDER BUT DID NOT CORRECT THE PROBLEM. REPLACED GAUGE CLUSTER WITH JUNKYARD PART AND IT WORKED FOR ABOUT 1 MONTH THEN IT FAILED AS WELL.EVERYONE I KNOW WHO OWNS THIS CAR HAS OR HAS HAD THIS ISSUE. PLEASE HELP US. *TR
Incident date: May 17, 2011
DRIVER'S SIDE DOOR LOCK ACTUATOR FAILURE. IT APPEARS MANY PROBLEMS HAVE BEEN REPORTED WITH THESE DOOR LOCK ACTUATORS ON INFINITI OWNER WEBSITES AND FORUMS AND THE MANUFACTURER (NISSAN) HAS FAILED TO INITIATE A CAMPAIGN ON THIS PRODUCT. THE REPLACEMENT COST FOR THE ACTUATOR IS $149-$220 WITH 2 HOURS LABOR AT RATE OF $120 PER HOUR. *TR
Incident date: May 25, 2011
I HAVE A 2003 INFINITI G35 THAT I PURCHASED NEW. THE PROBLEM IS AS FOLLOWS: INITIALLY A/C WOULD INCREASE POWER AND THEN DECREASE FOR AN INSTANT, AND RADIO LIGHTS WOULD FLICKER. AS TIME WENT ON, A/C WOULD BE STUCK AT FULL POWER, AND ENTIRE CENTER CONSOLE DOES NOT FUNCTION, BUT AFTER TURNING CAR OFF & THEN ON, PROBLEM WOULD DISAPPEAR. PROBLEM BECAME MORE AND MORE FREQUENT, UNTIL TWO MONTHS AGO,... Read more
Incident date: Jun 15, 2011
NO SPECIFIC EVENT. CLIMATE CONTROL PANEL FAILED IN AC "ON" MODE AT 70'F. CANNOT TURN OFF. CANNOT ACCESS DEFROST/REAR DEFOGGER BUTTONS. CREATES UNSAFE VEHICLE AS LACK OF DEFROST/DEFOGGER PREVENTS DRIVER FROM SEEING CLEARLY IN CERTAIN WEATHER CONDITIONS. NO RADIO CONTROLS. UNDERSTAND A COMMON PROBLEM. *TR
Incident date: Jun 15, 2011
NO SPECIFIC EVENT. CLIMATE CONTROL PANEL FAILED IN AC "ON" MODE AT 70'F. CANNOT TURN OFF. CANNOT ACCESS DEFROST/REAR DEFOGGER BUTTONS. CREATES UNSAFE VEHICLE AS LACK OF DEFROST/DEFOGGER PREVENTS DRIVER FROM SEEING CLEARLY IN CERTAIN WEATHER CONDITIONS. NO RADIO CONTROLS. UNDERSTAND A COMMON PROBLEM. *TR
Incident date: Jun 19, 2011
ALL FOUR TIRES ARE DISINTEGRATING AFTER 28K MILES. THEY ARE WARRANTIED FOR 45K. I DO NOT DRIVE ON GRAVEL NOR DO I DRIVE IN AN UNSAFE MANNER. *TR
Incident date: Jun 1, 2011
THE REAR LATCH DOOR LOCK ON MY 2004 INFINITI FX35 HAS SUDDENLY BECOME INOPERABLE. I DISCOVERED THIS AFTER I PLACED SHOPPING ITEMS IN THE REAR COMPARTMENT AND DROVE. I NOTICED THE REAR DOOR WAS NOT CLOSED AFTER DRIVING ABOUT A MILE AND HAD TO PULL OVER TO ATTEMPT TO CLOSE IT. WHEN I TRIED IT WOULD NOT CLOSE AND THE REAR DOOR LOCK COMPARTMENT APPEARED TO BE STUCK AND KEEPING THE DOOR FROM CLOSING... Read more
Incident date: Jun 20, 2011
"ERR2" CODE ON BOSE/CLARION IN DASH 6 DISK CD PLAYER. CD PLAYER NOW INOPERABLE. NUMEROUS INCIDENTS OF SIMILAR ISSUES FOUND DURING ONLINE RESEARCH. *TT
Incident date: Aug 10, 2009
THE DRIVERS SEAT ON 2004 INFINITI G35 ROCKS. LOCAL DEALER GIVES ME THE RUN AROUND AND WANTS ME TO PAY $1200 FOR A NEW SEAT EVEN THOUGH THIS IS A WELL KNOWN/DOCUMENTED DEFECT AND SHOULD HAVE BEEN COVERED BY WARRANTY. I WAS STILL UNDER WARRANTY WHEN THE ISSUES WAS RAISED BUT THEY STALLED UNTIL THE WARRANTY EXPIRED. THIS IS AN IMPORTANT SAFETY ISSUE THAT INFINITI IS NOT HANDLING IT PROPERLY GIVEN ... Read more
Incident date: Jun 4, 2011
2003 FX 35 INFINITI PASSENGER, DRIVER AND REAR HATCH DOOR WILL NOT LOCK OR UNLOCK WHEN PUSHING THE LOCK BUTTON. HAVE TO MANUALLY REACH TO OPEN. MAJOR SAFETY ISSUE HAVING CHILDREN IN THE CAR. *TR
Incident date: May 20, 2007
VEHICLE DASHBOARD IS MELTING DEFECTIVE. RADIATOR FAN ASSEMBLY ARM REST TOP COMPARTMENT. *TR
Incident date: May 20, 2007
VEHICLE DASHBOARD IS MELTING DEFECTIVE. RADIATOR FAN ASSEMBLY ARM REST TOP COMPARTMENT. *TR
Incident date: Jun 10, 2011
TL* THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT STATED THE VEHICLE WAS AT A STOP WHEN IT STALLED WITHOUT WARNING. AFTER WAITING A FEW MINUTES, THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE VEHICLE WAS EXAMINED BY AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE CAM SHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS ... Read more
Incident date: Mar 5, 2009
THE FUEL GAUGE ON MY 2003 INFINITI M45 IS DEFECTIVE. IT BEGAN TO OCCUR AT 101,000 MILES INTERMITTENTLY, BUT NOW IS A CONSTANT PROBLEM. THE FUEL GAUGE CORRECTLY READS THE TANK LEVEL UNTIL ABOUT 1/2 TANK AT WHICH POINT IT SEVERELY DROPS, OR SEVERELY RISES TO "FULL". I KNOW THIS TO BE A PROBLEM WITH THIS PARTICULAR MODEL IN THE FUEL GAUGE CLUSTER, AND TRIED TO HAVE IT FIXED AT THE DEALER. THEY DID NO... Read more
Incident date: May 25, 2011
1) NO SPECIFIC EVENT - ONE DAY STOPPED WORKING. 2) CLIMATE CONTROL PANEL FAILED IN AC "ON" MODE AT 66'F. CANNOT TURN OFF. CANNOT ACCESS DEFROST/REAR DEFOGGER BUTTONS. CREATES UNSAFE VEHICLE AS LACK OF DEFROST/DEFOGGER PREVENTS DRIVER FROM SEEING CLEARLY IN CERTAIN WEATHER CONDITIONS. 3) TOLD BY INFINITY CONSUMER AFFAIRS THAT SEDAN VIN DOES NOT FALL INTO RANGE OF EXISTING RECALL FOR AC/AUTO ... Read more
Incident date: May 25, 2011
1) NO SPECIFIC EVENT - ONE DAY STOPPED WORKING. 2) CLIMATE CONTROL PANEL FAILED IN AC "ON" MODE AT 66'F. CANNOT TURN OFF. CANNOT ACCESS DEFROST/REAR DEFOGGER BUTTONS. CREATES UNSAFE VEHICLE AS LACK OF DEFROST/DEFOGGER PREVENTS DRIVER FROM SEEING CLEARLY IN CERTAIN WEATHER CONDITIONS. 3) TOLD BY INFINITY CONSUMER AFFAIRS THAT SEDAN VIN DOES NOT FALL INTO RANGE OF EXISTING RECALL FOR AC/AUTO ... Read more
Incident date: Jun 12, 2011
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT STATED THE FUEL GAUGE WAS PROVIDING INACCURATE FUEL LEVEL READINGS. WHILE DRIVING, THE VEHICLE RAN OUT OF FUEL AND STALLED WITHOUT WARNING, ALTHOUGH THE FUEL LEVEL GAUGE INDICATED THAT THERE WAS ONE QUARTER TANK OF FUEL. THE VEHICLE WAS NOT INSPECTED. THE FAILURE MILEAGE AND CURRENT MILEAGE WAS 58,000.
Incident date: May 10, 2011
AS I PASSED THROUGH AN INTERSECTION, A VEHICLE WENT THROUGH A RED LIGHT. I TRIED TO VEER TO AVOID HIM, BUT THE STEERING COLUMN FAILED. AS A RESULT OF THIS EQUIPMENT FAILURE, THE CAR STRUCK MY VEHICLE AND MY CAR WAS TOTALLED. AFTER MY CAR WAS SCRAPPED, I RECEIVED THE SAFETY RECALL NOTICE.
Crash
Incident date: May 10, 2011
AS I PASSED THROUGH AN INTERSECTION, A VEHICLE WENT THROUGH A RED LIGHT. I TRIED TO VEER TO AVOID HIM, BUT THE STEERING COLUMN FAILED. AS A RESULT OF THIS EQUIPMENT FAILURE, THE CAR STRUCK MY VEHICLE AND MY CAR WAS TOTALLED. AFTER MY CAR WAS SCRAPPED, I RECEIVED THE SAFETY RECALL NOTICE.
Crash
Incident date: May 10, 2011
AS I PASSED THROUGH AN INTERSECTION, A VEHICLE WENT THROUGH A RED LIGHT. I TRIED TO VEER TO AVOID HIM, BUT THE STEERING COLUMN FAILED. AS A RESULT OF THIS EQUIPMENT FAILURE, THE CAR STRUCK MY VEHICLE AND MY CAR WAS TOTALLED. AFTER MY CAR WAS SCRAPPED, I RECEIVED THE SAFETY RECALL NOTICE.
Crash
Incident date: Jun 8, 2011
AIRBAG SENSOR LIGHT FOR FRONT PASSENGER RANDOMLY DOES NOT REGISTER ADULTS OCCUPYING SEAT. WE HAVE NOT RECOGNIZED ANY PATTERN/SEATING POSITIONS THAT WILL DUPLICATE THE PROBLEM. *TR
Incident date: May 17, 2011
VEHICLE VIBRATES WHEN BRAKING. DEALERSHIP FOUND FRONT ROTORS OUT OF ROUND AND REPLACED THEM. *TR
Incident date: Apr 30, 2010
VEHICLE VIBRATES WHEN BRAKING. DEALERSHIP FOUND ALL FOUR ROTORS OUT OF ROUND. DEALERSHIP ALSO FOUND REAR ROTORS WARPED. DEALERSHIP CUT FRONT ROTORS AND RESURFACED REAR ROTORS. *TR
Incident date: Aug 12, 2010
MY THIRD BRAKE LIGHT WENT OUT AFTER ONLY ABOUT 5 YEARS.
Incident date: Nov 2, 2010
FRONT DRIVER SIDE STRUT TOWER HOUSING CORROSION CAUSING HOUSING TO BREAK(DAMAGE). I WAS DRIVING AND WHILE EXITING THE HIGHWAY I HEARD A BIG NOISE AND THE STEERING WHEEL WAS HARD TO TURN. I DROVE MY 2001 INFINITY QX4 TO A AUTO SHOP AND THEY SAID THE TOWER HOUSING WAS DAMAGE IT WILL CAUSE ME $1800 TO FIX BECAUSE THEY HAVE TO INSTALL NEW TOWER SO I FIX IT. *TR
Incident date: Feb 5, 2010
POWER DOOR WONT UNLOCK OR LOCK ON PASSENGER SIDE. DEALER QUOTED $500 FOR PARTS/LABOR. *TR
Incident date: Jan 10, 2011
I OWN A 2005 INFINITI G35 MANUAL TRANS. IT SUFFERS FROM THE COMMON OIL CONSUMPTION ISSUE. IT WAS TAKEN TO THE ONLY LOCAL DEALERSHIP IN PUERTO RICO AND WAS DENIED WARRANTY REPLACEMENT BECAUSE THERE ARE AFTERMARKET PARTS ON THE ENGINE. I BELIEVE THIS IS ILLEGAL SINCE THEY CAN'T PROVE THOSE MODIFICATIONS CAUSED THE CONDITION SINCE IT'S WELL KNOWS THESE CARS SUFFER FROM THIS. I HAVE CONTACTED THEM SEV... Read more
Incident date: Sep 22, 2010
TL*THE CONTACT OWNS A 2003 INFINITI I35. THE CONTACT STATED WHILE DRIVING 55 MPH THE ENGINE STALLED. HE COASTED TO THE SIDE OF THE ROAD, TURNED THE VEHICLE OFF AND BACK ON BEFORE IT RESTARTED. THE SERVICE ENGINE SOON WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A LOCAL MECHANIC WHO PERFORMED A DIAGNOSTIC TEST WHICH LISTED A FAILURE CODE P0340 WHICH IS A CAM SENSOR AND BANK ONE FAILURE. THE... Read more
Incident date: Nov 10, 2010
2003 M45 CHECK ENGINE LIGHT ON FOR GAS GAUGE, ALWAYS FULL. THE DIAGNOSTIC SAYS ITS THE FUEL LEVEL SENSOR. REPLACED THE FUEL LEVEL SENSOR (ABOUT $400) BECAUSE THE VEHICLE HAD FAILED THE STATE EMISSIONS INSP. THE CHECK ENGINE IS STILL ON AND NOW I HAVE TO REPLACE THE ENTIRE INSTRUMENT CLUSTER. ALL-IN-ALL THIS IS TURNING OUT TO BE A PRETTY SERIOUS (EXPENSIVE) PROBLEM. MY CAR WON'T PASS INSPECTIO... Read more
Incident date: Jan 2, 2011
TL*THE CONTACT OWNS A 2003 INFINITI FX45. THE CONTACT STATED THE FUEL TANK SENSOR SENDING UNIT FAILED. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THEY HAD TO REPAIR TWO SENDING UNITS WHICH WAS NOT UNDER RECALL OR WARRANTY. THE CONTACT HAD TO PAY FOR LABOR AND PARTS. THE MANUFACTURER STATED THERE WAS NO RECALL AND OFFERED NO ADDITIONAL ASSISTANCE. THE FAILURE MILEAGE WAS 52,045.
Incident date: Mar 1, 2011
TL*THE CONTACT OWNS A 2001 INFINITI QX4. THE CONTACT STATED WHILE DRIVING BETWEEN 50 AND 70 MPH THE VEHICLE WOULD ROCK VIOLENTLY FROM THE FRONT END, WHICH COULD POTENTIALLY MAKE THE DRIVER LOOSE CONTROL OF THE VEHICLE. NEITHER THE DEALER NOR MANUFACTURER WERE CONTACTED REGARDING THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 188,000 AND THE CURRENT MILEAGE WAS 191,000.
Incident date: May 20, 2011
THE DRIVER SIDE FRONT SEAT MECHANISM HAS FAILED IN MY VEHICLE. THIS VEHICLE IS EQUIPPED WITH SIX-WAY POWER ADJUSTABLE SEATS. AS I WAS DRIVING THE VEHICLE, THE SEAT SUDDENLY DROP TO THE LOWEST POSITION ON THE FLOOR AND WILL NO LONGER RAISE OR LOWER. AS WELL, THE SEAT NOW SEATS NOT TO BE PROPERLY ANCHORED TO THE FLOOR OF THE CAR. THE RIGHT SIDE OF THE SEAT BELT IS ATTACHED TO THE BOTTOM OF THE S... Read more
Incident date: May 20, 2011
PUT CAR IN REVERSE AND STOPPED. PUT IN FORWARD AND CHECK ENGINE SOON CAME UP ON SCREEN. WENT TO AUTO ZONE TO CHECK CODE AND THEY SAID FUEL LEVEL SENDER WAS BAD. I THEN FOUND ON INTERNET THAT NUMEROUS OTHER OWNERS HAD SAME PROBLEM. I CONTACTED INFINITE OF ORLAND ,SERVICE DEPARTMENT AND THEY SAID THEY KNEW NOTHING ABOUT THIS PROBLEM. *TR
Incident date: Dec 23, 2006
TL*THE CONTACT OWNS A 2001 INFINITI QX4. THE CONTACT STATED WHILE HAVING THE VEHICLE INSPECTED, A MECHANIC CONFIRMED THAT RUST WAS SPREADING ALONG THE UNDERCARRIAGE. THE PARTS COVERED WITH RUST WERE REPLACED BUT THE RUST CONTINUED TO SPREAD. THE VEHICLE WAS NOT REPAIRED. THE CONTACT CALLED THE MANUFACTURER WHO REPLACED THE WHEELS FREE OF CHARGE AS THEY WERE ALSO RUSTED BUT THEY CONTINUED TO RUST ... Read more
Incident date: Apr 5, 2011
FOR NO APPARENT REASON, THE FUEL GAUGE ON MY 2004 INFINITI M45 STARTED ACTING UP. WHEN THE FUEL GOES BELOW HALF A TANK, THE FUEL GAUGE WILL RISE. THE MILEAGE READING CORRELATES & TELLS ME I HAVE LOTS OF FUEL LEFT, WHEN IN REALITY IT MAY BE ON OR NEAR EMPTY. I AM FORCED TO USE THE TRIP ODOMETER TO TRY TO GUESS WHEN THE FUEL IS RUNNING LOW. I HAVE BEEN TOLD IT'S A PROBLEM WITH THE FUEL GAUGE CLUSTER... Read more
Incident date: May 15, 2011
**STEERING ISSUE.****WHEN COMING TO STOPS DOING LOCAL DRIVING, VEHICLE FRONT END STEERS TO EITHER SIDE OF ROAD, BUT MORE SO TO THE RIGHT. IT OFTEN FEELS AS THOU FRONT STEERING SYSTEM IS LOOSE. WHEN DRIVING AT HIGHWAY SPEEDS IT IS EVEN WORST, CAR WANTS TO PULL TO LEFT OR RIGHT AGGRESSIVELY AND REQUIRES CONSTANT CORRECTION OF DIRECTION OF STEERING AS IM DRIVING. LIVING IN NYC WHERE ROAD QUALITY ISN... Read more
Incident date: Aug 20, 2010
HAD A RECALL ON OUR CAR AND WHEN WE CALLED TO TELL THEM WE HAD IT FIXED THEY WANTED US TO TAKE IT TO THEIR DEALER WHICH THE CLOSEST ONE TO US IS OVER 300 MILES AND IMPOSSIBLE FOR US TO DO I AM ON DISABILITY AND CAN BARLEY SURVIVE ON WHAT I GET AND THERE IS NO WAY POSSIBLE FOR ME TO BE ABLE TO AFFORD TO TRAVEL THIS DISTANCE MONEY WISE THEY ARE SUPPOSED TO REIMBURSED ME FOR THE REPAIR EXPENSES BU... Read more
Incident date: Aug 20, 2010
HAD A RECALL ON OUR CAR AND WHEN WE CALLED TO TELL THEM WE HAD IT FIXED THEY WANTED US TO TAKE IT TO THEIR DEALER WHICH THE CLOSEST ONE TO US IS OVER 300 MILES AND IMPOSSIBLE FOR US TO DO I AM ON DISABILITY AND CAN BARLEY SURVIVE ON WHAT I GET AND THERE IS NO WAY POSSIBLE FOR ME TO BE ABLE TO AFFORD TO TRAVEL THIS DISTANCE MONEY WISE THEY ARE SUPPOSED TO REIMBURSED ME FOR THE REPAIR EXPENSES BU... Read more
Incident date: Aug 20, 2010
HAD A RECALL ON OUR CAR AND WHEN WE CALLED TO TELL THEM WE HAD IT FIXED THEY WANTED US TO TAKE IT TO THEIR DEALER WHICH THE CLOSEST ONE TO US IS OVER 300 MILES AND IMPOSSIBLE FOR US TO DO I AM ON DISABILITY AND CAN BARLEY SURVIVE ON WHAT I GET AND THERE IS NO WAY POSSIBLE FOR ME TO BE ABLE TO AFFORD TO TRAVEL THIS DISTANCE MONEY WISE THEY ARE SUPPOSED TO REIMBURSED ME FOR THE REPAIR EXPENSES BU... Read more
Incident date: May 11, 2011
APPLIED PRESSURE ON THE BRAKES AND BRAKES START TO GRAB AND MAKES A GRINDING NOISE. AFTER THIS OCCURS THE BRAKE LIGHT COMES ON AND I HAVE A CONTINUOUS GRABBING AS IF THE BRAKES ARE ABOUT TO LOCK. I HAVE TAKEN MY CAR TO THE DEALER TWICE ALREADY THE FIRST TIME THE SERVICE DEPARTMENT REPROGRAMMED THE COMPUTER SYSTEM. THE SECOND TIME THEY COULD NOT FIND ANYTHING WRONG I AM STILL HAVING THIS PROB... Read more
Incident date: Apr 6, 2010
SUNVISOR DOES NOT FOLD BACK FAR ENOUGH BLOCKING TALL DRIVER'S VIEW OF ROAD. LEFT EDGE OF SUNVISOR HITS EDGE OF TRIM PREVENTING PROPER ADJUSTMENT. NOTE THAT 2012 VISORS HAVE BEEN SLIGHTLY REDESIGNED AND WORK PROPERLY. *TR
Incident date: Sep 1, 2010
TL*THE CONTACT OWNS A 2003 INFINITI G35. WHILE DRIVING 40 MPH THE VEHICLE STALLED WITHOUT WARNING. THE MANUFACTURER ADVISED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID 03V455000, ENGINE AND ENGINE COOLING, AND WOULD NOT OFFER ANY ASSISTANCE WITH THE REPAIRS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 115,... Read more
Incident date: Mar 14, 2011
I WAS DRIVING ALONG AT APPROXIMATELY 35 MPH (SPEED LIMIT) IN THE MIDDLE LANE OF A 3 LANE ROAD AND APPROACHED A RED LIGHT. I BRAKED, BUT INSTEAD OF THE CAR SLOWING DOWN, IT STARTED ACCELERATING VERY FAST. I PRESSED DOWN ON THE BRAKE AS HARD AS I COULD BUT THE CAR CONTINUED SPEEDING UP. THERE WERE CARS ON BOTH SIDES OF ME SO I HIT A PICKUP TRUCK IN FRONT OF ME - THE AIR BAGS DEPLOYED ON BOTH MY... Read more
Crash