Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Jul 14, 2011
FOR THE PAST YEAR I HAVE BEEN HAVING A ISSUE WITH THE FUEL GAUGE ON MY 2003 INFINITI M45. FIRST I NOTICED THE PROBLEM WHILE DRIVING WHEN MY FUEL READING WAS AT 1/4 TANK AND THE GAUGE STARTED TO RISE TO A FULL TANK. I DID NOT LIKE WHAT WAS HAPPENING SO I PROMPTLY WENT AND PUT GAS IN THE CAR TO FILL THE TANK. AFTER A DAY OR TWO OF CITY DRIVING IN CHICAGO THERE WAS NO CHANGE TO MY FUEL READING. I WAS... Read more
Incident date: Feb 1, 2010
CORROSION IN THE FRONT DRIVERS SIDE STRUT TOWER HOUSING IN FRONT WHEEL AREA -BODY SHOP INFORMED ME IT WAS A MANUFACTURERES DEFECT. COST ME ABOUT $5,000 TO REPAIR. I STILL OWN THE CAR. *TT
Incident date: Jul 31, 2011
WHEN I TURNED ON THE BOSE RADIO, THE AIR CONDITIONER WENT ON FULL BLAST AND THE WHOLE CONTROL PANEL WENT OUT. I WAS ENTERING THE FREEWAY AND THIS CAUSED A DANGEROUS SITUATION(NO SPEEDOMETER, DEFROSTER, ETC.). NEEDLESS TO SAY, WITHOUT USE OF DEFROSTER, THIS SITUATION CAN BE FATAL! I HAVE READ THE EDMUNDS FORUM REGARDING THIS ISSUE(AND ALSO NHSTA COMPLAINTS) AND THIS PROBLEM SEEMS TO BE QUITE COMMO... Read more
Incident date: Sep 25, 2009
FUEL GAUGE DOES NOT SHOW CORRECT AMOUNT OF FUEL RESULTING IN RUNNING OUT OF GAS. I HAVE BEEN DEALING WITH THE PROBLEM FOR ALMOST 2 YEARS. NOW THE SERVICE ENGINE LIGHT CAME UP AND THE ISSUE REQUIRES FIXING IN ORDER TO PASS EMISSION CONTROL. THIS IS WELL KNOWN PROBLEM, BUT INFINITI REFUSES FIXING IT. *KB
Incident date: Sep 25, 2009
FUEL GAUGE DOES NOT SHOW CORRECT AMOUNT OF FUEL RESULTING IN RUNNING OUT OF GAS. I HAVE BEEN DEALING WITH THE PROBLEM FOR ALMOST 2 YEARS. NOW THE SERVICE ENGINE LIGHT CAME UP AND THE ISSUE REQUIRES FIXING IN ORDER TO PASS EMISSION CONTROL. THIS IS WELL KNOWN PROBLEM, BUT INFINITI REFUSES FIXING IT. *KB
Incident date: Sep 25, 2009
FUEL GAUGE DOES NOT SHOW CORRECT AMOUNT OF FUEL RESULTING IN RUNNING OUT OF GAS. I HAVE BEEN DEALING WITH THE PROBLEM FOR ALMOST 2 YEARS. NOW THE SERVICE ENGINE LIGHT CAME UP AND THE ISSUE REQUIRES FIXING IN ORDER TO PASS EMISSION CONTROL. THIS IS WELL KNOWN PROBLEM, BUT INFINITI REFUSES FIXING IT. *KB
Incident date: Apr 4, 2011
I HAVE A 2006 INFINITI QX56 WITH 46,000 MILE ON IT, AND MY BRAKES FAILED ON ME APPROXIMATELY 4 TIMES ALREADY, BUT JUST COMING OUT OF A DRIVE WAY OR BACKING UP FROM A PARKING LOT, I WOULD HAVE TO TURN OFF THE TRUCK AND TURN IT BACK ON FOR THE BRAKES TO FUNCTION NORMAL AGAIN. WHEN IT FAILED AND I PRESSED ON THE BRAKE I NOTICED THE BRAKE LIGHT ON THE DASH WOULD TURN ON AND I WOULD HEAR GRINDING NOISE... Read more
Incident date: Apr 4, 2011
I HAVE A 2006 INFINITI QX56 WITH 46,000 MILE ON IT, AND MY BRAKES FAILED ON ME APPROXIMATELY 4 TIMES ALREADY, BUT JUST COMING OUT OF A DRIVE WAY OR BACKING UP FROM A PARKING LOT, I WOULD HAVE TO TURN OFF THE TRUCK AND TURN IT BACK ON FOR THE BRAKES TO FUNCTION NORMAL AGAIN. WHEN IT FAILED AND I PRESSED ON THE BRAKE I NOTICED THE BRAKE LIGHT ON THE DASH WOULD TURN ON AND I WOULD HEAR GRINDING NOISE... Read more
Incident date: Jul 25, 2011
THE THIRD BRAKE LIGHT ON MY 2004 INFINITI G35 SEDAN IS NOT FUNCTIONING. *TR
Incident date: Jul 27, 2011
SERIOUS BRAKE FAILURE ON A 2006 INFINITY QX56. THE BRAKE LIGHT RANDOMLY COME ON AND THEN THE BRAKE SYSTEM ESSENTIALLY FAILS, WITH LOUD MECHANICAL SOUNDS, SHUTTERING OF THE TRUCK, AND ESSENTIALLY AN INABILITY TO STOP THE TRUCK. THERE IS NO WAY TO PREDICT ITS OCCURRENCE AND THIS IS A POTENTIALLY DEADLY SITUATION. *TR
Incident date: Jul 24, 2011
I PURCHASED THE INFINITI 2003 M45 BEFORE I KNEW ABOUT THE FUEL GAUGE PROBLEM. THE SHOP I USE HAS ORDERED 3 OEM GAUGE CLUSTERS FROM INFINITI ALL THREE WOULD NOT WORK.WITH ALL THE COMPLAINTS AND THE SAFETY ISSUES WHY DOES INFINITI REFUSE TO FIX THIS PROBLEM. IT IS A REAL SURPRISE THAT A PROBLEM FROM 2003 STILL CAN NOT BE FIXED EIGHT YEARS LATER. THIS ISSUE NEEDS INVESTIGATION AND INFINITI NEEDS T... Read more
Incident date: Jul 11, 2011
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THE DEFROSTER ONLY EMIT HEAT AND DOES NOT ASSIST IN DEFROSTING THE WINDSHIELD WHEN NECESSARY. THE VEHICLE WAS TAKEN TO THE DEALER FOR A DIAGNOSTIC TEST. THE TECHNICIANS STATED THE AUDIO UNIT NEEDED TO BE REPLACED DUE TO A WIRING FAILURE . THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 137,000.
Incident date: Jul 22, 2011
TL* THE CONTACT OWNS A 2003 INFINITI I35. THE CONTACT STATED THE VEHICLE FAILED TO START UNTIL AFTER SEVERAL ATTEMPTS. THE ENGINE, TRACTION CONTROL SYSTEM AND SLIP WARNING INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE PREVIOUSLY STALLED AND RESTARTED; HOWEVER, IN ORDER TO RESUME PRESSURE WAS APPLIED TO BOTH THE ACCELERATOR AND BRAKE PEDAL AT THE SAME TIME. THE VEHICLE WAS TAKEN TO A... Read more
Incident date: Jul 21, 2011
I PURCHASED A NEW INFINITI G37X SEDAN IN THE BEGINNING OF JULY 2011. EACH TIME I REFILL THE CAR AT GAS STATION, THE PUMP JUST STOPS FILLING AFTER ONLY A COUPLE OF SECONDS. EACH REFILL WAS DONE BY BYPASS THE PRESSURE SENSOR BUILT IN THE PUMP AND BY GUESSING HOW MANY GALLON CAN BE FILLED IN THE TANK, BLINDLY, EVEN THOUGH IT DOESN'T LIKE A LIFE THREAT ISSUE, IF THE FUEL DID OVERFLOW, IT WOULD RESULT ... Read more
Incident date: Jun 15, 2011
WHILE CHECKING TIRE PRESSURE TPMS BROKE - FILED BY JIFFY LUBE. *TR
Incident date: Mar 20, 2011
I WAS DRIVING AT A SLOW RATE OF SPEED WHEN I FELT AND HEARD A NOISE IN THE STEERING COLUMN AND BRAKE PEDAL. UPON FURTHER INSPECTION I SAW THE DRIVER SIDE STRUT TOWER HAD BROKEN LOOSE FROM THE WELDS ON THE FRAME CAUSING THE TOWER TO BECOME DISLODGED FROM THE FRAME ITSELF.
Incident date: Mar 20, 2011
I WAS DRIVING AT A SLOW RATE OF SPEED WHEN I FELT AND HEARD A NOISE IN THE STEERING COLUMN AND BRAKE PEDAL. UPON FURTHER INSPECTION I SAW THE DRIVER SIDE STRUT TOWER HAD BROKEN LOOSE FROM THE WELDS ON THE FRAME CAUSING THE TOWER TO BECOME DISLODGED FROM THE FRAME ITSELF.
Incident date: Jan 1, 2011
AIR CONDITIONING BLASTS AT ALL TIMES THAT CAR ENGINE IS RUNNING. NO WAY TO CONTROL, LOWER OR CHANGE THE A/C DEFROSTER, HEAT OR DEFOGGER. RADIO PANELS ARE SIMILARLY "BLACKED OUT" MEANING THEY ARE NOT WITHIN THE CONTROL OF THE OPERATOR. MULTIPLE SAFETY COMPLAINTS HAVE BEEN ISSUED REGARDING THIS PROBLEM AND THE DEALERSHIP HAS ADVISED SIMILAR OWNERS IT WILL BE $4,000 TO RECTIFY THIS PROBLEM. THIS IS L... Read more
Incident date: Jan 1, 2011
AIR CONDITIONING BLASTS AT ALL TIMES THAT CAR ENGINE IS RUNNING. NO WAY TO CONTROL, LOWER OR CHANGE THE A/C DEFROSTER, HEAT OR DEFOGGER. RADIO PANELS ARE SIMILARLY "BLACKED OUT" MEANING THEY ARE NOT WITHIN THE CONTROL OF THE OPERATOR. MULTIPLE SAFETY COMPLAINTS HAVE BEEN ISSUED REGARDING THIS PROBLEM AND THE DEALERSHIP HAS ADVISED SIMILAR OWNERS IT WILL BE $4,000 TO RECTIFY THIS PROBLEM. THIS IS L... Read more
Incident date: Jan 1, 2011
AIR CONDITIONING BLASTS AT ALL TIMES THAT CAR ENGINE IS RUNNING. NO WAY TO CONTROL, LOWER OR CHANGE THE A/C DEFROSTER, HEAT OR DEFOGGER. RADIO PANELS ARE SIMILARLY "BLACKED OUT" MEANING THEY ARE NOT WITHIN THE CONTROL OF THE OPERATOR. MULTIPLE SAFETY COMPLAINTS HAVE BEEN ISSUED REGARDING THIS PROBLEM AND THE DEALERSHIP HAS ADVISED SIMILAR OWNERS IT WILL BE $4,000 TO RECTIFY THIS PROBLEM. THIS IS L... Read more
Incident date: Jan 1, 2011
AIR CONDITIONING BLASTS AT ALL TIMES THAT CAR ENGINE IS RUNNING. NO WAY TO CONTROL, LOWER OR CHANGE THE A/C DEFROSTER, HEAT OR DEFOGGER. RADIO PANELS ARE SIMILARLY "BLACKED OUT" MEANING THEY ARE NOT WITHIN THE CONTROL OF THE OPERATOR. MULTIPLE SAFETY COMPLAINTS HAVE BEEN ISSUED REGARDING THIS PROBLEM AND THE DEALERSHIP HAS ADVISED SIMILAR OWNERS IT WILL BE $4,000 TO RECTIFY THIS PROBLEM. THIS IS L... Read more
Incident date: Jul 6, 2011
I OWN A 2004 INFINITI G35 AND I WAS JUST TOLD BY THE LOCAL DEALERSHIP THAT THE THIRD BREAK LIGHT NEEDS REPLACEMENT. IT IS AN LED LIGHT AND HAS NOT EVEN LASTED AS LONG AS THE BULB-TYPE BREAK LIGHTS. IT IS OBVIOUSLY A DEFECTIVE PART AND IS A SAFETY HAZARD AND SHOULD BE RECALLED. *KB
Incident date: Jul 6, 2011
I OWN A 2004 INFINITI G35 AND I WAS JUST TOLD BY THE LOCAL DEALERSHIP THAT THE THIRD BREAK LIGHT NEEDS REPLACEMENT. IT IS AN LED LIGHT AND HAS NOT EVEN LASTED AS LONG AS THE BULB-TYPE BREAK LIGHTS. IT IS OBVIOUSLY A DEFECTIVE PART AND IS A SAFETY HAZARD AND SHOULD BE RECALLED. *KB
Incident date: Mar 1, 2011
I AM HAVING A MAJOR ISSUE WITH MY 2005 INFINITI G35X WHICH HAS A FLAWED FUEL LEVEL SENSOR GAUGE. I HAVE READ IN MANY FORUMS OF PEOPLE HAVING THE SAME ISSUE AND FILING A COMPLAINT. IT IS A SERIOUS MATTER, THE METER SOMETIMES READS FULL BUT IS ACTUALLY CLOSE TO EMPTY. THIS CAN LEAD TO AN ENGINE SHUT-OFF ON INTERSTATE AND EXPRESSWAYS AND POSE AS A MAJOR HAZARD TO ME AND OTHER DRIVERS. I BELIEVE N... Read more
Incident date: Mar 1, 2011
I AM HAVING A MAJOR ISSUE WITH MY 2005 INFINITI G35X WHICH HAS A FLAWED FUEL LEVEL SENSOR GAUGE. I HAVE READ IN MANY FORUMS OF PEOPLE HAVING THE SAME ISSUE AND FILING A COMPLAINT. IT IS A SERIOUS MATTER, THE METER SOMETIMES READS FULL BUT IS ACTUALLY CLOSE TO EMPTY. THIS CAN LEAD TO AN ENGINE SHUT-OFF ON INTERSTATE AND EXPRESSWAYS AND POSE AS A MAJOR HAZARD TO ME AND OTHER DRIVERS. I BELIEVE N... Read more
Incident date: Jan 5, 2011
THE THIRD BRAKE LIGHT OF 2003 INFINITI G35 SEDAN IS OUT. *TT
Incident date: Nov 10, 2010
IN MY 2003 INIFINITI G35 SEDAN MY ENTIRE CENTER CONSOLE ISNT WORKING. AC/HEAT AND RADIO. FOR THE FIRST COUPLE MONTHS IT WOULD TURN ON AND OFF AND THEN ABOUT NOV OF 2010 EVERYTHING STOPPED WORKING. IT WOULD SNOW AND I HAD NO DEFROST OR HEAT. STILL TILL THIS DAY NOTHING IS WORKING. *TT
Incident date: Jul 15, 2011
I FREQUENTLY INCUR TRAMLINING WHEN DRIVING MY M35 INFINITY. ALMOST ANY ASPHALT SURFACE THAT HAS A PAVING OVERLAP WILL CAUSE IT, AND IN SOME INSTANCES, IT FEELS AS THOUGH THE STEERING WHEEL WILL BE RIPPED FROM MY HANDS. IN FACT, THIS EVENT OCCURRED YESTERDAY, JUL 15 ON THE EAST ACCESS ROAD IN TUBAC, AZ. THIS IS TRULY A SERIOUS DEFECT AND UNBECOMING TO THE INFINITY BRAND. *TT
Incident date: Jul 8, 2011
INTERMITTENTLY IN THE PAST FEW MONTHS MY INFINITI Q56'S BRAKES HAVE BEEN BECOMING SOFT AND GRINDING WHEN TRYING TO STOP. THE BRAKE LIGHT AND THE SLIP LIGHT ALSO COME ON WHEN THIS HAPPENS. WHEN I STOP THE VEHICLE AND TURN OFF THE MOTOR, REMOVE THE KEY AND THEN RESTART IT WILL RESET THE BRAKES AND THEY WILL GO BACK TO NORMAL. IN THE PAST WEEK THIS HAPPENS ALMOST EVERYTIME I DRIVE IT. IT IS VERY SCAR... Read more
Incident date: Apr 3, 2011
I DRIVE A 2005 INFINITI G35 SEDAN. MY 3RD BRAKE LIGHT HAS NOW BEEN OFF AND ON FOR ABOUT 3 WEEKS NOW. I HAVE READ THAT MANY OTHER PEOPLE WHO DRIVE THE SAME CAR AS ME ARE HAVING THE SAME PROBLEM AND HAVE ADDRESSES THE ISSUE TO YOU. I AM VERY SHOCKED THAT SOMETHING HAS NOT BEEN DONE YET. I DRIVE IN RUSH HOUR TRAFFIC MOST OF THE DAY AND FEAR THAT SINCE MY BRAKE LIGHT DOES NOT COME ON I WILL GET HI... Read more
Incident date: Jul 10, 2011
THE PROBLEM IS AS FOLLOWS: A/C WILL BE STUCK AT FULL POWER, AND ENTIRE CENTER CONSOLE DOES NOT FUNCTION, BUT AFTER TURNING CAR OFF & THEN ON, PROBLEM WOULD DISAPPEAR. I HAVE NO POWER IN THE CENTER CONSOLE, AND THE A/C BLASTS CONTINUOUSLY. THE CENTER CONSOLE CONTROLS INCLUDE THE FRONT AND REAR WINDOW DEFOGGER CONTROLS, WHICH ARE USELESS NOW. *TT
Incident date: Jul 9, 2011
I HAD AN OIL CHANGE ON SATURDAY. AFTER LEAVING THE SERVICE STATION AND DRIVING HOME THE VEHICLE BEGIN TO ACCELERATE ON ITS OWN. I TRIED BREAKING BUT THE VEHICLE CONTINUED TO ACCELERATE. AFTER BARELY MISSING TWO VEHICLES AND UNABLE TO COME TO A COMPLETE STOP, I TURNED OFF THE MAIN ROAD AND KILLED THE IGNITION. STILL UNAWARE OF WHAT WAS HAPPENING I WAITED A FEW MINUTES AND ATTEMPTED TO COMPLET... Read more
Incident date: Oct 15, 2010
TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ALL STEERING CONTROL WAS LOST. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO THE SHOULDER OF THE ROAD WHERE IT WAS STOPPED. THE VEHICLE WAS THEN TOWED HOME AND INSPECTED BY AN INDEPENDENT MECHANIC, WHO STATED THAT THERE WAS CORROSION ON THE FRONT DRIVERS SIDE FRAME, WHICH DETACHED AND FRACTURED ... Read more
Incident date: Oct 15, 2010
TL* THE CONTACT OWNS A 2000 INFINITI QX4. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 40 MPH, ALL STEERING CONTROL WAS LOST. THE CONTACT WAS ABLE TO MANEUVER THE VEHICLE TO THE SHOULDER OF THE ROAD WHERE IT WAS STOPPED. THE VEHICLE WAS THEN TOWED HOME AND INSPECTED BY AN INDEPENDENT MECHANIC, WHO STATED THAT THERE WAS CORROSION ON THE FRONT DRIVERS SIDE FRAME, WHICH DETACHED AND FRACTURED ... Read more
Incident date: Nov 1, 2010
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT THE DEFROSTER WAS INOPERABLE, REDUCING VISIBILITY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 140,000. UPDATED 09/02/11*LJ UPDATED 09/14/11
Incident date: Nov 1, 2010
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT THE DEFROSTER WAS INOPERABLE, REDUCING VISIBILITY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, BUT OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 125,000 AND THE CURRENT MILEAGE WAS 140,000. UPDATED 09/02/11*LJ UPDATED 09/14/11
Incident date: Jul 4, 2011
NO EVENTS CAUSE THIS PROBLEM DRIVER'S SIDE DOOR NOT UNLOCKING AND LOCKING (ACTUATOR FAIL) NOTHING HAS BEEN DONE TO CORRECT THE PROBLEM. *TR
Incident date: Jul 9, 2011
THE INFINITI G AND NISSAN 350Z HAVE SIGNIFICANT TIRE WEAR ISSUES. THESE VEHICLES WERE PRODUCED WITHOUT THE MEANS TO ADJUST THE TIRE CAMBER. THEREFORE, TIRES ARE LASTING LESS THAN 20,000 MILES. THE TIRES ARE OVERHEATING AND TIRE BELTS ARE BREAKING. I CONSIDER THIS A SIGNIFICANT SAFETY ISSUE AS I HAD A TIRE FAILURE THIS LAST WEEKEND DUE TO A BROKEN TIRE BELT. A CLASS ACTION LAWSUIT IS IN THE WO... Read more
Incident date: Jun 11, 2011
UNUSUAL HIGH OIL CONSUMPTION NOTICED AROUND 25,000 MILES. I AM 61 YEARS OLD AND DO NOT DRIVE MUCH OR ABUSE THE ENGINE, I JUST WANTED A RELIABLE CAR WITH MANUAL TRANSMISSION. #1 DEALER (VERY HOSTILE) TESTED OIL AFTER 1000 MILES SHOWING ONLY 4MM MISSING, HOWEVER THE SAME MORNING I HAVE DOCUMENTED PICTURES SHOWING 9 TO 10MM OF OIL MISSING ON THE DIP STICK. CONCLUSION: DEALER ADDED OIL PRIOR OF CALL... Read more
Incident date: Jul 1, 2011
1999 INFINITI QX4. CONSUMER WRITES IN REGARDS TO RECENT REPAIRS DUE TO CORROSION *TGW THE CONSUMER RECEIVED A RECALL NOTICE REGARDING CORROSION TO THE STRUT TOWER. THE CONSUMER DID NOT BELIEVE THE CORROSION ISSUE WAS ISOLATED TO THE DRIVERS SIDE STRUT TOWER HOUSING IN THE FRONT WHEEL AREA. THE CORROSION ON THE CONSUMERS VEHICLE WAS EXTREMELY BAD IN THE INNER FENDER PANEL WHICH HOUSED THE ENGINE ... Read more
Incident date: Jun 2, 2011
2004 INFINITI M45 RAN OUT OF GAS WITH MY GAUGE READING 1/4 LEFT. FOUND OUT IT IS A PROBLEM WITH GAUGE CLUSTER WHICH IS ABOUT $1000.00 TO REPLACE. I HAVE FOUND OUT THIS IS A COMMON PROBLEM BUT INFINITI REFUSES TO HELP WITH THE COST. THERE NEEDS TO BE A RECALL. THANK YOU. *TT
Incident date: Jul 5, 2011
I WAS THE OWNER OF 2000 QX4 WITH THE STRUT TOWER HOUSING ON THE DRIVER SIDE CORRODING AWAY THAT CANNOT BE FIXED.ANY ONE WHO HAS THIS PROBLEM PLEASE BE AWARE THAT THE TOWER WILL PUSH UP AGAINST THE MASTER CYLINDER AND WILL CAUSE BRAKE FAILURE HAD TO TRADE THE CAR COULD ONLY 1.500.00 TRADE MILEAGE ON CAR 200500.8 IT WAS A GOOD CAR BEFORE THE CORROSION. *TR
Incident date: Sep 20, 2005
I HAVE A 2003 INFINITI G35 SEDAN V6...THIS IS REGARDING: *** CLASSIFICATION: EL03-003 REFERENCE: ITB03-007 DATE: FEBRUARY 13, 2003 VOLUNTARY SERVICE CAMPAIGN AUDIO FINISHER CIRCUIT BOARD IMPORTANT :THIS SERVICE CAMPAIGN BULLETIN SUPERCEDES TECHNICAL SERVICE BULLETIN ITB02-52. CAMPAIGN I.D. # :P3104 APPLIED VEHICLE: 2003 G35 SEDAN (V35) APPLIED VINS:VEHICLES BUILT BETWEEN [XXX]NOTE :USE INFINITI NE... Read more
Incident date: Dec 20, 2007
RECURRING PROBLEM WITH SRS FAILURE. 4 INCIDENTS BEGINNING IN 2007 RECURRING IN 2010, AND TWICE IN 2011. THE 2010 OCCURRENCE WAS AN AIRBAG RECALL. CAR PURCHASED IN 2005 AND CURRENTLY HAS 38,144 MILES. LATEST FAILURE HAS COMPLETELY DISABLED THE AIRBAG SYSTEM. TO REPAIR, THERE ARE 2 PARTS WHICH WILL COST $800 EACH. DEALER NOT RESPONSIVE; NISSAN OF NORTH AMERICA HAS BEEN CONTACTED.
Incident date: Jul 2, 2011
THE THIRD BRAKE LIGHT ON THE REAR WINDOW DECK FAILS TO WORK INTERMITTENTLY CREATING A SITUATION WHERE VEHICLES FOLLOWING MAY NOT REALIZE THAT OUR VEHICLE IS BRAKING. THIS CREATES A CONCERN FOR MY SAFETY AS WELL AS MY CHILDRENS SAFETY. THIS IS A VERY FREQUENT PROBLEM WITH INFINITI VEHICLES OF THIS MAKE BUT INFINITI WILL NOT ACKNOWLEDGE THE PROBLEM.
Incident date: Jul 2, 2011
THE THIRD BRAKE LIGHT ON THE REAR WINDOW DECK FAILS TO WORK INTERMITTENTLY CREATING A SITUATION WHERE VEHICLES FOLLOWING MAY NOT REALIZE THAT OUR VEHICLE IS BRAKING. THIS CREATES A CONCERN FOR MY SAFETY AS WELL AS MY CHILDRENS SAFETY. THIS IS A VERY FREQUENT PROBLEM WITH INFINITI VEHICLES OF THIS MAKE BUT INFINITI WILL NOT ACKNOWLEDGE THE PROBLEM.
Incident date: Jul 2, 2011
THE THIRD BRAKE LIGHT ON THE REAR WINDOW DECK FAILS TO WORK INTERMITTENTLY CREATING A SITUATION WHERE VEHICLES FOLLOWING MAY NOT REALIZE THAT OUR VEHICLE IS BRAKING. THIS CREATES A CONCERN FOR MY SAFETY AS WELL AS MY CHILDRENS SAFETY. THIS IS A VERY FREQUENT PROBLEM WITH INFINITI VEHICLES OF THIS MAKE BUT INFINITI WILL NOT ACKNOWLEDGE THE PROBLEM.
Incident date: May 13, 2011
OUR 2003 INFINITI G35 SEDAN'S A/C WILL NOT TURN OFF. WHEN WE TURN ON THE CAR, THE A/C WILL START AND THE CONTROL CONSOLE WILL NOT ALLOW US TO ADJUST THE TEMPERATURE. THE WHOLE CONTROL CONSOLE IS OFF, WE CAN'T EVEN TURN ON THE RADIO. WE TOOK THE CAR BACK TO THE INFINITI DEALERSHIP AND THEY WERE GOING TO CHARGE US $135 TO TAKE A LOOK AT IT. I FEEL LIKE IT IS A RIP OFF. I CHECK ONLINE AND MANY OTHER ... Read more
Incident date: Jun 12, 2011
FRONT AND REAR DEFOGGER DO NOT WORK BECAUSE OF LOSS OF FUNCTION FOR A/C AND RADIO CONTROL PANEL. I HAD TO PULL OVER IN A RAIN STORM BECAUSE WINDOWS FOGGED UP. MY 2003 G35 INFINITI HAS 78500 MILES. *TR
Incident date: Jul 6, 2011
POOR BRAKING WITH MY QX56 SOMETIMES I HAVE TO SLAM THEM JUST TO GET THEM TO WORK. CONSTANT VIBRATION EVEN WITH NEW ROTORS AND PADS. THIS IS SERIOUSLY A HORRIBLE SAFETY ISSUE. *TR