Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Dec 6, 2011
TL* THE CONTACT OWNS A 2001 INFINITI I30T. THE CONTACT WAS DRIVING APPROXIMATELY 20-65 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AFTER PLACING THE VEHICLE IN NEUTRAL. THE VEHICLE WAS NOT INSPECTED BY A DEALER NOR REPAIRED. THE DEALER WAS CONTACTED AND THEY ADVISED THE CONTACT THAT THE FAILURE COULD HAVE BEEN CAUSED BY THE COMPUTER SOFTWARE, BUT THE VEHICLE ... Read more
Incident date: Jan 4, 2012
I WAS DISAPPOINTED WITH MY 2012 INFINITI M37X PURCHASED ON 1/3/2012 AT INFINITI. MY SAFETY WAS PUT AT RISK WITH THIS VEHICLE. I TOOK DELIVERY OF MY NEW M37X ON THE NIGHT OF 1/4/2012. UPON DELIVERY, I DROVE AT HIGHWAY SPEEDS(65 MPH). THE CAR WAS VIBRATING CONSTANTLY, AND I FELT THE VIBRATIONS PROMINENTLY THROUGH THE STEERING WHEEL. WITHIN TWELVE HOURS OF DELIVERY, I CONTACTED INFINITI ABOUT THE SAF... Read more
Incident date: Jan 4, 2012
I WAS DISAPPOINTED WITH MY 2012 INFINITI M37X PURCHASED ON 1/3/2012 AT INFINITI. MY SAFETY WAS PUT AT RISK WITH THIS VEHICLE. I TOOK DELIVERY OF MY NEW M37X ON THE NIGHT OF 1/4/2012. UPON DELIVERY, I DROVE AT HIGHWAY SPEEDS(65 MPH). THE CAR WAS VIBRATING CONSTANTLY, AND I FELT THE VIBRATIONS PROMINENTLY THROUGH THE STEERING WHEEL. WITHIN TWELVE HOURS OF DELIVERY, I CONTACTED INFINITI ABOUT THE SAF... Read more
Incident date: Nov 2, 2009
MY LOW BEAM HEADLAMP SYSTEM HAS NOW FAILED AT TWO SEPARATE TIMES, BOTH DURING NIGHTTIME DRIVING. THE FIRST WAS ON NOVEMBER 2, 2009, AT 37,600 MILES, THE LEFT HID BALLAST FAILED; NISSAN REPAIRED THE FAILURE UNDER WARRANTY ALTHOUGH ITS TIME-PORTION HAD EXPIRED. THE SECOND FAILURE WAS AT 47,600 MILES ON DECEMBER 1, 2011. NISSAN/INFINITI CONSUMER AFFAIRS WERE TOLD AND ACKNOWLEDGED THAT MILEAGE WARRANT... Read more
Incident date: Nov 2, 2009
MY LOW BEAM HEADLAMP SYSTEM HAS NOW FAILED AT TWO SEPARATE TIMES, BOTH DURING NIGHTTIME DRIVING. THE FIRST WAS ON NOVEMBER 2, 2009, AT 37,600 MILES, THE LEFT HID BALLAST FAILED; NISSAN REPAIRED THE FAILURE UNDER WARRANTY ALTHOUGH ITS TIME-PORTION HAD EXPIRED. THE SECOND FAILURE WAS AT 47,600 MILES ON DECEMBER 1, 2011. NISSAN/INFINITI CONSUMER AFFAIRS WERE TOLD AND ACKNOWLEDGED THAT MILEAGE WARRANT... Read more
Incident date: Apr 16, 2009
THE FUEL GAUGE MEASURED MORE THAN 1/2 A TANK AND THE CAR RAN OUT OF GAS. FORTUNATELY, I WAS ABLE TO COAST TO A STOP IN A SAFE AREA. THE FUEL GAUGE HAS CONTINUED TO MALFUNCTION. *TR
Incident date: Apr 16, 2009
THE FUEL GAUGE MEASURED MORE THAN 1/2 A TANK AND THE CAR RAN OUT OF GAS. FORTUNATELY, I WAS ABLE TO COAST TO A STOP IN A SAFE AREA. THE FUEL GAUGE HAS CONTINUED TO MALFUNCTION. *TR
Incident date: Jan 12, 2011
THE FUEL GAUGE ON MY 2004 INFINITI STOPPED WORKING. I WAS DRIVING ON THE HIGHWAY AND MY FUEL GAUGE, READ 2/3RDS FULL, I RAN OUT OF GAS IN THE MIDDLE OF THE ROAD. I HAD TO HAVE THE CAR TOWED TO A REPAIR SHOP, THE FUEL PUMP WAS REPLACED. TO DATE THE GAUGE WILL NOT GO BELOW 2/3RDS NO MATTER HOW MUCH FUEL IS LEFT IN THE TANK. *TR
Incident date: Feb 9, 2009
MY FUEL GAUGE READ 1/3 OF A TANK AND I RAN OUT OF GAS. I BOUGHT THE CAR USED IN APPROXIMATELY JAN 2009 AND I BOUGHT AN EXTENDED COMPLETE POWERTRAIN WARRANTY. THEY INITIALLY THOUGHT IT WAS MY FLOAT MECHANISM IN THE GAS TANK BUT FINALLY REALIZED IT WAS THE DASH AND REPLACED IT UNDER WARRANTY ($50 DEDUCTIBLE APPLIED). MY WARRANTY EXPIRED A FEW MILES AGO (CAR HAS 90500 MILES ON IT NOW) AND I HAVE B... Read more
Incident date: Jan 7, 2012
WHILE STOPPED AT A PARKING LOT EXIT PRIOR TO TURNING, MY FOOT WAS ON THE BRAKE AND THE ENGINE STARTED RACING. THE CAR STARTED ROLLING FORWARD EVEN WITH THE BRAKES FIRMLY APPLIED. I PUT THE CAR IN PARK, BUT THE ENGINE CONTINUED TO RACE. I TURNED THE CAR OFF. I RESTARTED THE CAR, AND THE ENGINE RAN NORMALLY. A SIMILAR INCIDENT HAPPEND TO ME IN THE SAME CAR ABOUT A YEAR AND A HALF AGO IN A PARKING... Read more
Incident date: Oct 1, 2011
TL* THE CONTACT OWNS A 2011 INFINITI G25. THE CONTACT STATED THAT THE VEHICLE JERKED FORWARD WHILE ACCELERATING AT 25 MPH. THE FAILURE RECURRED A FEW DAYS LATER WHILE PARKING. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THERE WAS NO REMEDY FOR THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 300.
Incident date: Nov 13, 2011
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED WHILE THE VEHICLE WAS PARKED, THE EMERGENCY BRAKE RELEASED AND THE VEHICLE ROLLED AWAY UNTIL CRASHING INTO ANOTHER VEHICLE. THERE WERE NO INJURIES. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT CONTACTED BUT THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 124,000 AND THE CURRENT MILEAGE WAS 125,000.
Crash
Incident date: Jan 12, 2011
TL* THE CONTACT OWNS A 2011 INFINITI G37SX COUPE. WHILE DRIVING APPROXIMATELY 20 MPH, THE CONTACT APPROACHED A STOP SIGNAL, ENGAGED THE BRAKE PEDAL AND THE VEHICLE SURGED FORWARD WITH AN INCREASE IN THE RPMS. THE IDENTICAL FAILURE OCCURRED FIVE TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER ON SIX OCCASIONS REGARDING THE UNINTENDED ACCELERATION. THE TECHNICIAN WAS UNABLE TO DUPLICATE THE FAI... Read more
Incident date: Jan 2, 2012
2003 INFINITI M45. CONSUMER STATES GAS GAUGE WAS GIVING ERRATIC READINGS *TGW THE CONSUMER STATED HE RAN OUT OF GAS WITH NO WARNING FROM THE GAS GAUGE OR LOW FUEL INDICATOR. APPARENTLY, A SERVICE BULLETIN WAS ISSUED REGARDING FAULTY INDICATORS AND THE VEHICLE WAS REPAIRED FREE OF CHARGE. HOWEVER, ABOUT 16 MONTHS AGO, THE CONSUMER NOTICED THE GAS GAUGE WAS ONCE AGAIN PROVIDING ERRATIC READINGS. ... Read more
Incident date: Jan 2, 2012
2003 INFINITI M45. CONSUMER STATES GAS GAUGE WAS GIVING ERRATIC READINGS *TGW THE CONSUMER STATED HE RAN OUT OF GAS WITH NO WARNING FROM THE GAS GAUGE OR LOW FUEL INDICATOR. APPARENTLY, A SERVICE BULLETIN WAS ISSUED REGARDING FAULTY INDICATORS AND THE VEHICLE WAS REPAIRED FREE OF CHARGE. HOWEVER, ABOUT 16 MONTHS AGO, THE CONSUMER NOTICED THE GAS GAUGE WAS ONCE AGAIN PROVIDING ERRATIC READINGS. ... Read more
Incident date: Dec 7, 2011
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT THE CLIMATE CONTROL DID NOT FUNCTION PROPERLY AND HE WAS UNABLE TO USE THE DEFROST SYSTEM. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER AND THE CONTACT WAS INFORMED THAT THE FINISHER CIRCUIT BOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND OFFERED NO ASSISTANCE. THE FAILU... Read more
Incident date: Nov 7, 2011
BRAKE LIGHT CAME ON AND SLIP LIGHT AS WELL CAR COULDN'T BREAK AT ALL . THAN ONE DAY TO ANOTHER THE PROBLEM WENT AWAY , THAN CAME BACK THEN BACK TO NORMAL. NOW I HAVE LIKE 2 MONTH WITH THE LIGHTS ON AND I STILL HAVE THE PROBLEM WITH ANOTHER PROBLEM WITH THE DRIVE SHIFT SOME TIME GET STUCK I CAN NOT PUT THE CAR IN ( P ) PARK OR ( D ) DRIVE I SEE THERE HAVE BEEN ALOT OF COMPLAINTS ABOUT THIS SITUA... Read more
Incident date: Nov 7, 2011
BRAKE LIGHT CAME ON AND SLIP LIGHT AS WELL CAR COULDN'T BREAK AT ALL . THAN ONE DAY TO ANOTHER THE PROBLEM WENT AWAY , THAN CAME BACK THEN BACK TO NORMAL. NOW I HAVE LIKE 2 MONTH WITH THE LIGHTS ON AND I STILL HAVE THE PROBLEM WITH ANOTHER PROBLEM WITH THE DRIVE SHIFT SOME TIME GET STUCK I CAN NOT PUT THE CAR IN ( P ) PARK OR ( D ) DRIVE I SEE THERE HAVE BEEN ALOT OF COMPLAINTS ABOUT THIS SITUA... Read more
Incident date: Jan 3, 2011
THE FUEL GAUGE STOPPED INDICATING THE CORRECT FUEL LEVEL WHICH LEFT ME STRANDED ON A DANGEROUS HIGHWAY WHEN I RAN OUT OF FUEL. *TR
Incident date: Aug 1, 2011
THE DOOR LOCK ACTUATORS ARE FAILING IN A "LAZY" MANNER IN MY 2005 INIFINITI FX35. IT STARTED WITH THE PASSENGER SIDE LOCK AND NOW INCLUDES THE REAR HATCH. WHEN UNLOCKING OR LOCKING THE DOORS EITHER WITH THE FOB OR WITH THE SWITCH ON THE DRIVER SIDE DOOR, THESE DOORS INTERMITTENTLY WILL NOT LOCK OR UNLOCK. THE FREQUENCY AT WHICH IT DOES NOT WORK IS INCREASING WITH TIME. THE DANGER IS THAT I HAVE... Read more
Incident date: Aug 1, 2011
THE DOOR LOCK ACTUATORS ARE FAILING IN A "LAZY" MANNER IN MY 2005 INIFINITI FX35. IT STARTED WITH THE PASSENGER SIDE LOCK AND NOW INCLUDES THE REAR HATCH. WHEN UNLOCKING OR LOCKING THE DOORS EITHER WITH THE FOB OR WITH THE SWITCH ON THE DRIVER SIDE DOOR, THESE DOORS INTERMITTENTLY WILL NOT LOCK OR UNLOCK. THE FREQUENCY AT WHICH IT DOES NOT WORK IS INCREASING WITH TIME. THE DANGER IS THAT I HAVE... Read more
Incident date: Dec 21, 2011
I RECENTLY BOUGHT A 2009 INFINITI M35. MY VEHICLE AND PROBABLY MANY OTHER 2009 INFINITIS WITH THE 7-SPEED TRANSMISSION HAS THE FOLLOWING ISSUES: 1) HARSH DOWNSHIFTS: THE VEHICLE SUDDENLY DOWNSHIFTS AND THIS ACTION BRAKES THE VEHICLE SIGNIFICANTLY WITHOUT THE DRIVER'S WILL. IF THERE IS ANOTHER VEHICLE FOLLOWING CLOSELY IT MIGHT CRASH THE INFINITI FROM BEHIND. 2) LAG OF POWER: SOMETIMES THE C... Read more
Incident date: Nov 23, 2011
I RAN OUT OF FUEL LOST ALL POWER @ 70 MPH WITH FUEL GAUGE READING 1/4 TANK. NO ACCIDENT BUT THERE WAS TRAFFIC IN MY IMMEDIATE AREA AND IT WAS 9PM AND DARK. *TR
Incident date: Dec 27, 2011
AS I WAS DRIVING HIKE AFTER WORK ON 95 SOUTH MY INFINITI ALL OF A SUDDEN SHUT OFF WHILE I WAS ON THE MIDDLE LANE ON THE HIGHWAY, I MANAGES TO LET IT RIDE OVER AND GET TO THE EMERGENCY LANE BEFORE THE CAR CAME TO A COMPLETE STOP, I DID NOT KNOW WHAT WAS THE ISSUE UNTIL I HAD IT TOWED TO MY MECHANIC AND HE TOLD ME THAT THE CAR HAD NO FUEL, I DID NOT UNDERSTAND BECAUSE THE GAUGE READ A QUARTER TANK, ... Read more
Incident date: Dec 27, 2011
AS I WAS DRIVING HIKE AFTER WORK ON 95 SOUTH MY INFINITI ALL OF A SUDDEN SHUT OFF WHILE I WAS ON THE MIDDLE LANE ON THE HIGHWAY, I MANAGES TO LET IT RIDE OVER AND GET TO THE EMERGENCY LANE BEFORE THE CAR CAME TO A COMPLETE STOP, I DID NOT KNOW WHAT WAS THE ISSUE UNTIL I HAD IT TOWED TO MY MECHANIC AND HE TOLD ME THAT THE CAR HAD NO FUEL, I DID NOT UNDERSTAND BECAUSE THE GAUGE READ A QUARTER TANK, ... Read more
Incident date: Oct 3, 2011
ENGINE FAILED DUE TO OIL PROBLEM WITHOUT ANY WARNING.
Incident date: Jun 1, 2011
THE CAR STOPPED IN THE MIDDLE OF THE STREET BECAUSE IT WAS OUT OF GAS, BUT THE INDICATOR WAS SHOWING ABOUT 40% OF A FULL GAS TANK. THERE WAS NO "LOW FUEL" WARNING BEFORE THE CAR RAN OUT OF GAS. THIS IS THE SECOND TIME THE FUEL INDICATOR FAILED; THE SAME PROBLEM WAS REPAIRED 2 OR 3 YEARS AGO. *KB
Incident date: Jun 1, 2011
THE CAR STOPPED IN THE MIDDLE OF THE STREET BECAUSE IT WAS OUT OF GAS, BUT THE INDICATOR WAS SHOWING ABOUT 40% OF A FULL GAS TANK. THERE WAS NO "LOW FUEL" WARNING BEFORE THE CAR RAN OUT OF GAS. THIS IS THE SECOND TIME THE FUEL INDICATOR FAILED; THE SAME PROBLEM WAS REPAIRED 2 OR 3 YEARS AGO. *KB
Incident date: Dec 16, 2011
APPROXIMATELY 3 WEEKS AGO I WAS DRIVING MY CAR AND ALL OF A SUDDEN IT STOPPED IN THE MIDDLE OF A BUSY ROAD AND WOULDN'T START. IT APPEARED TO BE A FUEL PROBLEM BUT THE GAS GAUGE WAS SHOWING OVER A QUARTER TANK FULL. I HAD TO TOW IT TO A MECHANIC AND THEN TOW IT AGAIN TO THE DEALERSHIP. THE DEALERSHIP DIAGNOSTIC WAS A FAULTY GAS GAUGE AND WAS RECOMMENDING TO REPLACE THE WHOLE CLUSTER, A VERY EXPENS... Read more
Incident date: Dec 16, 2011
APPROXIMATELY 3 WEEKS AGO I WAS DRIVING MY CAR AND ALL OF A SUDDEN IT STOPPED IN THE MIDDLE OF A BUSY ROAD AND WOULDN'T START. IT APPEARED TO BE A FUEL PROBLEM BUT THE GAS GAUGE WAS SHOWING OVER A QUARTER TANK FULL. I HAD TO TOW IT TO A MECHANIC AND THEN TOW IT AGAIN TO THE DEALERSHIP. THE DEALERSHIP DIAGNOSTIC WAS A FAULTY GAS GAUGE AND WAS RECOMMENDING TO REPLACE THE WHOLE CLUSTER, A VERY EXPENS... Read more
Incident date: Dec 27, 2011
TL* THE CONTACT OWNS A 1998 INFINITI I30. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, SMOKE AND FIRE BEGAN TO RISE FROM UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE ALTERNATOR SYSTEM FAILED AND CAUSED THE FIRE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSO... Read more
Fire
Incident date: Dec 27, 2011
TL* THE CONTACT OWNS A 1998 INFINITI I30. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, SMOKE AND FIRE BEGAN TO RISE FROM UNDER THE HOOD OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP AND THE CONTACT WAS INFORMED THAT THE ALTERNATOR SYSTEM FAILED AND CAUSED THE FIRE. THE MANUFACTURER WAS NOTIFIED AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSO... Read more
Fire
Incident date: Dec 1, 2009
I FIRST INCURRED A FUEL GAUGE ISSUE WITH MY 2003 INFINITY M45 SEDAN AROUND APPROXIMATELY DECEMBER 2009. MY MOTHER WAS DRIVING THE CAR AT THE TIME OF FIRST INCIDENT AND THE FUEL GAUGE HAD READ FULL. ON HER WAY TO WORK SHE RAN OUT OF GAS WHICH CAUSED AN ENGINE FAILURE. AS A RESULT, SHE WAS STRANDED ON THE SIDE OF A MAJOR HIGHWAY. UPON TAKING THE CAR TO A LOCAL INFINITY DEALERSHIP THEY WERE ALMOST IN... Read more
Incident date: Dec 1, 2009
I FIRST INCURRED A FUEL GAUGE ISSUE WITH MY 2003 INFINITY M45 SEDAN AROUND APPROXIMATELY DECEMBER 2009. MY MOTHER WAS DRIVING THE CAR AT THE TIME OF FIRST INCIDENT AND THE FUEL GAUGE HAD READ FULL. ON HER WAY TO WORK SHE RAN OUT OF GAS WHICH CAUSED AN ENGINE FAILURE. AS A RESULT, SHE WAS STRANDED ON THE SIDE OF A MAJOR HIGHWAY. UPON TAKING THE CAR TO A LOCAL INFINITY DEALERSHIP THEY WERE ALMOST IN... Read more
Incident date: Mar 19, 2009
1) FAILURE OF THE A/C AND AUDIO CONTROLLER - AUDIO CIRCUIT BOARD ISSUE 2) DRIVER POWER SEAT DOESN'T WORK - ISSUE WITH TRACK MOTORS AND TRAILS 3) CD CHANGER STOPPED WORKING WITH CD STUCK IN THE PLAYER. *TR
Incident date: Mar 19, 2009
1) FAILURE OF THE A/C AND AUDIO CONTROLLER - AUDIO CIRCUIT BOARD ISSUE 2) DRIVER POWER SEAT DOESN'T WORK - ISSUE WITH TRACK MOTORS AND TRAILS 3) CD CHANGER STOPPED WORKING WITH CD STUCK IN THE PLAYER. *TR
Incident date: Mar 19, 2009
1) FAILURE OF THE A/C AND AUDIO CONTROLLER - AUDIO CIRCUIT BOARD ISSUE 2) DRIVER POWER SEAT DOESN'T WORK - ISSUE WITH TRACK MOTORS AND TRAILS 3) CD CHANGER STOPPED WORKING WITH CD STUCK IN THE PLAYER. *TR
Incident date: Sep 22, 2011
WHILE DRIVING VEHICLE THE FUEL GAUGE AND FUEL REMAINING COMPUTER SHOWED A SIGNIFICANT AMOUNT OF FUEL LEFT, ALMOST HALF A TANK. AFTER A COUPLE OF MINUTES OF DRIVING THE CAR SPUTTERED AND STALLED. I PULLED OVER AND TRIED CRANKING THE MOTOR. AFTER SEVERAL FAILED ATTEMPTS I NOTICED THAT THE FUEL GAUGE WAS NOW SETTLED ON EMPTY. CHECKED THE COMPUTER AND IT SHOWED 0 MILES TILL EMPTY. LUCKILY MY WIFE... Read more
Incident date: Dec 26, 2008
TL* THE CONTACT OWNS A 2004 INFINITI G35 COUPE. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE SUDDENLY STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE VEHICLE WAS RESTARTED, BUT THE FAILURE CONTINUED INTERMITTENTLY. THE CONTACT STATED THAT THE FAILURE ONLY OCCURRED DURING COLDER WEATHER MONTHS. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE CO... Read more
Incident date: Jul 13, 2010
THE FUEL GAUGE STOPPED ACCURATELY INDICATING THE AMOUNT OF FUEL IN THE VEHICLE. SUBSEQUENTLY THE CAR RAN OUT OF FUEL WHILE DRIVING ON LOCAL ROAD CAUSING DISRUPTION IN TRAFFIC BEFORE IT COULD BE MOVED TO THE SHOULDER. AFTER A CURSORY CHECK TO SEE IF ANYTHING LOOKED TO BE AMISS, WE DECIDED TO START WITH THE SIMPLE SOLUTIONS AND WORK TOWARD THE MORE COMPLEX. WE ADDED 5 GALLONS OF GAS TO THE CAR AND I... Read more
Incident date: Jul 13, 2010
THE FUEL GAUGE STOPPED ACCURATELY INDICATING THE AMOUNT OF FUEL IN THE VEHICLE. SUBSEQUENTLY THE CAR RAN OUT OF FUEL WHILE DRIVING ON LOCAL ROAD CAUSING DISRUPTION IN TRAFFIC BEFORE IT COULD BE MOVED TO THE SHOULDER. AFTER A CURSORY CHECK TO SEE IF ANYTHING LOOKED TO BE AMISS, WE DECIDED TO START WITH THE SIMPLE SOLUTIONS AND WORK TOWARD THE MORE COMPLEX. WE ADDED 5 GALLONS OF GAS TO THE CAR AND I... Read more
Incident date: Dec 1, 2008
WHILE DRIVING, AND WITHOUT WARNING, ABS BRAKE LIGHT COMES ON AND BRAKES HAVE SEVERE VIBRATIONS AND DO NOT STOP VEHICLE NORMALLY. PROBLEM GOES AWAY WITH RESTART BUT COMES BACK PERIODICALLY( 2-3 TIMES PER MONTH). DEALERSHIP IS AWARE OF PROBLEM BUT REFUSES TO ADDRESS IT BECAUSE IT IS TOO EXPENSIVE TO FIX. COST ESTIMATE IS $2000. THIS PROBLEM IS DOCUMENTED ON NUMEROUS WEBSITES AND IS LIKELY TO RESU... Read more
Incident date: Dec 23, 2011
CENTER BRAKE LIGHT IN THE REAR WINDOW FAILS TO WORK AT DIFFERENT TIMES SINCE 2009. THIS LIGHT IS VERY EXPENSIVE TO REPLACE/REPAIR AND IS A VERY COMMON PROBLEM ON THE 2003-2006 INFINITI G35 SEDAN, I HAVE REPLACED IT TWO TIMES IN MY 4 YEARS OF OWNERSHIP! I HAVE ALMOST BEEN REAR ENDED ON NUMEROUS OCCASIONS THAT I CANNOT SEEM TO COUNT ON 2 HANDS. THIS PART IS A SAFETY RISK AS IT IS OUT A MAJORITY OF ... Read more
Incident date: Nov 4, 2011
I HAD JUST PURCHASED THE CAR AND WHEN I LEFT THE LOT AROUND NOVEMBER 1ST, 2011 AT 95K MILES , I WENT 10 MILES HOME TO MY PLACE, THEN 10 ADDITIONAL MILES TO MY MOTHERS PLACE TO SHOW THEM THE CAR. THEY GOT TO SEE THAT IT DIED IN HER APARTMENTS WHEN THE GAS GAUGE READ THAT IT WAS FULL. WE TRIED TO JUMP THE CAR, BUT WE DISCOVERED THAT IT WAS OUT OF GAS AND HAD SOMEONE WITH A GAS CAN TO HELP US. THE... Read more
Incident date: Nov 4, 2011
I HAD JUST PURCHASED THE CAR AND WHEN I LEFT THE LOT AROUND NOVEMBER 1ST, 2011 AT 95K MILES , I WENT 10 MILES HOME TO MY PLACE, THEN 10 ADDITIONAL MILES TO MY MOTHERS PLACE TO SHOW THEM THE CAR. THEY GOT TO SEE THAT IT DIED IN HER APARTMENTS WHEN THE GAS GAUGE READ THAT IT WAS FULL. WE TRIED TO JUMP THE CAR, BUT WE DISCOVERED THAT IT WAS OUT OF GAS AND HAD SOMEONE WITH A GAS CAN TO HELP US. THE... Read more
Incident date: Oct 5, 2011
I KNOW THERE ARE NUMEROUS COMPLAINTS ON FUEL GAUGE ISSUES WITH THE 03-04 M45. MY CAR NOW HAS 87K AND HAS HAD THIS ISSUE SINCE AROUND 73K MILES. ONCE IT GETS DOWN TO 1/4 TANK, IT WILL SOMETIMES GO TO E AND TURN THE LIGHT ON OR GO BACK AND FORTH BETWEEN 1/4 AND 1/2 TANK MARKS. I KNOW THE QX56 HAD A RECALL FOR THE SENDING UNIT BUT THE GAUGE CLUSTERS ARE THE ISSUE WITH THESE CARS. I'M HOPING INFINITI ... Read more
Incident date: Oct 5, 2011
I KNOW THERE ARE NUMEROUS COMPLAINTS ON FUEL GAUGE ISSUES WITH THE 03-04 M45. MY CAR NOW HAS 87K AND HAS HAD THIS ISSUE SINCE AROUND 73K MILES. ONCE IT GETS DOWN TO 1/4 TANK, IT WILL SOMETIMES GO TO E AND TURN THE LIGHT ON OR GO BACK AND FORTH BETWEEN 1/4 AND 1/2 TANK MARKS. I KNOW THE QX56 HAD A RECALL FOR THE SENDING UNIT BUT THE GAUGE CLUSTERS ARE THE ISSUE WITH THESE CARS. I'M HOPING INFINITI ... Read more
Incident date: Dec 3, 2011
TL* THE CONTACT OWNS A 2009 INFINITI FX35. THE CONTACT STATED THAT AS SHE DEPRESSED THE BRAKES, APPROACHING A TRAFFIC STOP, THE ENGINE EXHIBITED AN ABNORMAL INCREASE IN RPMS. THE CONTACT HAD TO ABRUPTLY APPLY THE BRAKES AND DOWN SHIFT IN ORDER TO CORRECT THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER WHO INSPECTED THE VEHICLE AND COULD NOT DUPLICATE THE FAILURE. THE MANUFACTURER WAS NOTIFIED AND... Read more
Incident date: Dec 13, 2011
MAKING RIGHT TURN TO PARK THE CAR IN A PARKING LOT WITH FOOT ON THE BRAKE THROUGHOUT THE TURNING PROCESS. AS THE TURN WAS COMPLETED, VEHICLE SURGED FORWARD QUICKLY AND COLLIDED WITH A TREE. THE CAR WAS COMPLETELY DESTROYED. IT HAPPENED THIRD TIME. FIRST TWO TIMES, THE CAR ACCELERATED WHEN MY FOOT WAS ON THE BRAKE, BUT I COULD CONTROL IT. THE CAR WAS BROUGHT BACK TO THE DEALER FOR CHECK UP AN... Read more
Crash
1 injured
Incident date: Dec 13, 2011
MAKING RIGHT TURN TO PARK THE CAR IN A PARKING LOT WITH FOOT ON THE BRAKE THROUGHOUT THE TURNING PROCESS. AS THE TURN WAS COMPLETED, VEHICLE SURGED FORWARD QUICKLY AND COLLIDED WITH A TREE. THE CAR WAS COMPLETELY DESTROYED. IT HAPPENED THIRD TIME. FIRST TWO TIMES, THE CAR ACCELERATED WHEN MY FOOT WAS ON THE BRAKE, BUT I COULD CONTROL IT. THE CAR WAS BROUGHT BACK TO THE DEALER FOR CHECK UP AN... Read more
Crash
1 injured