Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Feb 7, 2012
EVEN THOUGH FUEL GAUGE SHOWS A FULL TANK OF GAS THE TANK WAS ACTUALLY EMPTY AND I RAN OUT OF GAS. THIS WAS VERY INCONVENIENT BUT MORE IMPORTANTLY COULD HAVE BEEN VERY DANGEROUS FOR EVERY PASSENGER IN THE CAR, HAD I BEEN ON THE FREEWAY OR OTHER ROADS TRAVELING AT A HIGH RATE OF SPEED TO SUDDENLY BE OUT OF GAS. ONE OTHER RELATED ISSUE IS THE ENGINE SERVICE LIGHT. TRIED TO GET THE VEHICLE SMOGGED BUT... Read more
Incident date: Feb 7, 2012
EVEN THOUGH FUEL GAUGE SHOWS A FULL TANK OF GAS THE TANK WAS ACTUALLY EMPTY AND I RAN OUT OF GAS. THIS WAS VERY INCONVENIENT BUT MORE IMPORTANTLY COULD HAVE BEEN VERY DANGEROUS FOR EVERY PASSENGER IN THE CAR, HAD I BEEN ON THE FREEWAY OR OTHER ROADS TRAVELING AT A HIGH RATE OF SPEED TO SUDDENLY BE OUT OF GAS. ONE OTHER RELATED ISSUE IS THE ENGINE SERVICE LIGHT. TRIED TO GET THE VEHICLE SMOGGED BUT... Read more
Incident date: Jan 11, 2012
TL* THE CONTACT OWNS A 2005 INFINTI G35X. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 10V175000 (AIR BAGS). THE AIR BAG LIGHT ILLUMINATED AFTER THE REPAIRS WERE PERFORMED. THE CONTACT FELT THIS WAS A SAFETY ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 43,000. UPDATED 03/05/12*LJ THE CONSUMER STATED THE AIR BAG LIGHT HAS BLINKING SINC... Read more
Incident date: May 4, 2011
TL* THE CONTACT OWNS A 2011 INFINTI EX35. THE CONTACT STATED THAT THE BRAKE AND ACCELERATOR PEDALS WERE POSITIONED VERY CLOSE TO ONE ANOTHER. THE CONTACT ALSO STATED THAT THE PEDALS WERE POSITIONED AT THE SAME HEIGHT LEVELS. THE CONTACT ATTEMPTED TO BRAKE ON SEVERAL OCCASIONS AND ACCIDENTALLY DEPRESSED THE ACCELERATOR PEDAL AS WELL. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT TH... Read more
Incident date: Feb 3, 2012
AS I WAS ENTERING I-295 IN ATTLEBORO, MA AS I ACCELERATED TO ENTER THE HIGHWAY THE CAR STARTED BUCKING AND WOULD NOT GO FASTER THAN 40MPH. I HAD TO MANUALLY SHIFT THE CAR TO FIND A GEAR THAT WOULD NOT HAVE THE CAR BUCK. IN 4TH GEAR AND A SPEED BELOW 45MPH IT WAS OK TO DRIVE. BUT I HAD TO CONTINUE ON THE INTERSTATE AT ONLY 40 MPH. IT TURNED OUT TO BE THAT BOTH MASS AIR FLOW SENSORS FAILED. THIS FA... Read more
Incident date: Feb 3, 2012
AS I WAS ENTERING I-295 IN ATTLEBORO, MA AS I ACCELERATED TO ENTER THE HIGHWAY THE CAR STARTED BUCKING AND WOULD NOT GO FASTER THAN 40MPH. I HAD TO MANUALLY SHIFT THE CAR TO FIND A GEAR THAT WOULD NOT HAVE THE CAR BUCK. IN 4TH GEAR AND A SPEED BELOW 45MPH IT WAS OK TO DRIVE. BUT I HAD TO CONTINUE ON THE INTERSTATE AT ONLY 40 MPH. IT TURNED OUT TO BE THAT BOTH MASS AIR FLOW SENSORS FAILED. THIS FA... Read more
Incident date: Oct 1, 2010
FUEL GAUGE LEVEL INDICATOR STAYS AT MUCH HIGHER LEVEL THAN IS ACTUALLY PRESENT. MOSTLY STAYS AT FULL READING, BUT SOMETIMES GOES TO HALF LEVEL WHEN IN ACTUALITY THE FUEL LEVEL IS CLOSE TO EMPTY. FOR THE MOST PART, IT STAYS AT FULL LEVEL INDICATION AND SOMETIMES CAUSES AN INTERMITTENT "SERVICE ENGINE SOON" LIGHT TO APPEAR ON THE DASH CLUSTER ASSEMBLY. AFTER HAVING THE OBD2 ERROR CODE READ, IT STATE... Read more
Incident date: Oct 1, 2010
FUEL GAUGE LEVEL INDICATOR STAYS AT MUCH HIGHER LEVEL THAN IS ACTUALLY PRESENT. MOSTLY STAYS AT FULL READING, BUT SOMETIMES GOES TO HALF LEVEL WHEN IN ACTUALITY THE FUEL LEVEL IS CLOSE TO EMPTY. FOR THE MOST PART, IT STAYS AT FULL LEVEL INDICATION AND SOMETIMES CAUSES AN INTERMITTENT "SERVICE ENGINE SOON" LIGHT TO APPEAR ON THE DASH CLUSTER ASSEMBLY. AFTER HAVING THE OBD2 ERROR CODE READ, IT STATE... Read more
Incident date: Feb 4, 2012
JUST BOUGHT THE CAR IN TWO MONTHS AND THE THIRD LIGHT WON'T WORK. *TR
Incident date: Jan 2, 2012
THE IGNITION KEY, AT TIMES, WOULD NOT ROTATE SO AS TO ALLOW THE DRIVER TO START THE VEHICLE. VEHICLE WAS REPAIRED BY AN INFINITI DEALER WHO COULD NOT EXPLAIN WHAT WAS WRONG WITH THE IGNITION KEY OR ASSEMBLY, OR WHY THE PART FAILED. AS A SAFETY ISSUE I ASKED INFINITI USA TO LOOK INTO THE MATTER AND THEY PRETTY MUCH GAVE ME THE "BRUSH-OFF" WITHOUT ANY EXPLANATION. I SEE THIS A A MAJOR SAFETY IS... Read more
Incident date: Jan 2, 2012
THE IGNITION KEY, AT TIMES, WOULD NOT ROTATE SO AS TO ALLOW THE DRIVER TO START THE VEHICLE. VEHICLE WAS REPAIRED BY AN INFINITI DEALER WHO COULD NOT EXPLAIN WHAT WAS WRONG WITH THE IGNITION KEY OR ASSEMBLY, OR WHY THE PART FAILED. AS A SAFETY ISSUE I ASKED INFINITI USA TO LOOK INTO THE MATTER AND THEY PRETTY MUCH GAVE ME THE "BRUSH-OFF" WITHOUT ANY EXPLANATION. I SEE THIS A A MAJOR SAFETY IS... Read more
Incident date: Jan 2, 2009
3RD BRAKE LIGHT DIMS AND WORKS INTERMITTENTLY. *KB
Incident date: Jan 2, 2009
3RD BRAKE LIGHT DIMS AND WORKS INTERMITTENTLY. *KB
Incident date: Feb 1, 2012
DRIVING DOWN THE ROAD CAR SLOWED THEN DIED. SYSTEM READ 1/2 TANK OF GAS AND OVER 150 MILES LEFT TO REFUEL. GAS TANK WAS EMPTY. *KB
Incident date: Jan 30, 2012
TL* THE CONTACT OWNS A 2006 INFINITY M45. THE CONTACT WAS DRIVING 65 MPH WHEN THE ENGINE AND THE TRACTION CONTROL WARNING LIGHTS ILLUMINATED AS THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO THE DEALER WHO PERFORMED A DIAGNOSTIC THAT LOCATED THE FAILURE AT THE CAMSHAFT SENSOR. THE DEALER REPLACED THE CAMSHAFT SENSOR. THE VIN WAS NOT AVAILABLE. THE FAILURE AND THE CURRENT MILEAGE WAS 71,000.
Incident date: Feb 1, 2012
PASSENGER SIDE STRUT TOWER COMPLETELY RUSTED OUT, THE DEALERSHIP DEEMED THE VEHICLE UNSAFE TO OPERATE. HOWEVER, THE CURRENT RECALL DOES NOT COVER THE PASSENGER SIDE, ONLY THE DRIVERS SIDE AND IT'S MY RESPONSIBILITY TO COVER THE COST OF THE REPLACEMENT. *KB
Incident date: Feb 1, 2012
PASSENGER SIDE STRUT TOWER COMPLETELY RUSTED OUT, THE DEALERSHIP DEEMED THE VEHICLE UNSAFE TO OPERATE. HOWEVER, THE CURRENT RECALL DOES NOT COVER THE PASSENGER SIDE, ONLY THE DRIVERS SIDE AND IT'S MY RESPONSIBILITY TO COVER THE COST OF THE REPLACEMENT. *KB
Incident date: Jan 2, 2012
I WAS DRIVING MY 2003 INFINITI M45 ON OR AROUND JAN, 2, 2012 AT 65MPH. SUDDENLY THE CAR STARTED JERKING HEAVILY AND MY POWER STEERING WENT OFF MAKING THE CAR REALLY HARD TO STEER. I LOOKED AT THE DASH AND SAW NO WARNING MSGS COME ON AND THE FUEL GAUGE SHOWED HALF A TANK. I CAREFULLY PULLED MY CAR TO THE SHOULDER. I TRIED A FEW TIME TO RE-START THE CAR WITH NO LUCK. I FINALLY HAD IT TOWED TO A RE... Read more
Incident date: Jun 1, 2010
TL* THE CONTACT OWNS A 2005 INFINITI QX56. THE CONTACT STATED THAT THE FUEL GAUGE WOULD DISPLAY A READING OF FULL EVEN WHEN THE FUEL TANK WAS NEARLY EMPTY. THE FAILURE RECURRED FREQUENTLY. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND THE CONTACT WAS INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN THE RECALL ASSOCIATED WITH NHTSA CAMPAIGN... Read more
Incident date: Sep 1, 2009
GAS GAUGE ASSEMBLY WAS GIVING INCORRECT AMOUNT OF FUEL IN THE TANK. I RAN OUT OF GAS AND WAS STRANDED BACK IN 2009. HAD INFINITI REPLACE AND FIXED THE UNIT. NOW TWO YEARS AND ABOUT 20K MILES LATER THE FUEL GAUGE ASSEMBLY IS NOT WORKING AGAIN AS CONFIRMED BY INFINITI SERVICE TODAY (1/30/2012). I'VE READ MANY POST WHERE THIS SEEMS TO BE AN ISSUE WITH THE 2003-2004 M45 MODELS. INFORMATION REDACTED ... Read more
Incident date: Dec 13, 2011
MY 2003 INFINITI M45 STOPPED RUNNING WHILE I WAS DRIVING 65 MPH DOWN THE HIGHWAY. LUCKLILY I WAS ABLE TO MANUEVER OFF TO THE SIDE OF THE ROAD. THE CAR RESTARTED IMMEDIATELY, BUT SINCE THE INCIDENT MY FUEL GAUGE NO LONGER WORKS. *TT
Incident date: Jan 27, 2012
CAR SHOWED OVER HALF TANK OF GAS THEN BEGAN SPUDDERING AND STALLED IN THE MIDDLE OF TRAFFIC. ADDED GAS, CAR STARTS AND RUNS FINE. *TT
Incident date: Jan 27, 2012
CAR SHOWED OVER HALF TANK OF GAS THEN BEGAN SPUDDERING AND STALLED IN THE MIDDLE OF TRAFFIC. ADDED GAS, CAR STARTS AND RUNS FINE. *TT
Incident date: Jan 27, 2012
CAR SHOWED OVER HALF TANK OF GAS THEN BEGAN SPUDDERING AND STALLED IN THE MIDDLE OF TRAFFIC. ADDED GAS, CAR STARTS AND RUNS FINE. *TT
Incident date: Jan 3, 2011
THE CAR HAS AN ERRATIC SHIFTING OF THE 7-SPEED AUTOMATIC TRANSMISSION. IN HIGHWAY DRIVING AT LOWER SPEEDS BELOW 40 MPH DUE TO SLOW TRAFFIC, THE TRANSMISSION SHIFTS ON OCCASION INTO A GEAR WHERE THE ENGINE RPM DROPS AND HOLDS AT 1000 - 1100. IF YOU ACCELERATE SLOWLY THE RPM'S REMAIN AT ABOUT 1000 UNLESS YOU ACTUALLY PUSH THE PEDAL ALL THE WAY DOWN TO THE FLOOR BOARD. AT THIS POINT IF YOU TRY TO ... Read more
Incident date: Jan 3, 2011
THE CAR HAS AN ERRATIC SHIFTING OF THE 7-SPEED AUTOMATIC TRANSMISSION. IN HIGHWAY DRIVING AT LOWER SPEEDS BELOW 40 MPH DUE TO SLOW TRAFFIC, THE TRANSMISSION SHIFTS ON OCCASION INTO A GEAR WHERE THE ENGINE RPM DROPS AND HOLDS AT 1000 - 1100. IF YOU ACCELERATE SLOWLY THE RPM'S REMAIN AT ABOUT 1000 UNLESS YOU ACTUALLY PUSH THE PEDAL ALL THE WAY DOWN TO THE FLOOR BOARD. AT THIS POINT IF YOU TRY TO ... Read more
Incident date: Dec 16, 2011
HTTP://FORUMS.NICOCLUB.COM/M45-FUEL-GAUGE-PROBLEM-POST-HERE-IF-YOU-HAVE-HAD-IT-T316682-120.HTML FIRST OF ALL, THE LINK ABOVE SHOWS A LOT OF PEOPLE ARE EXPERIENCING THIS PROBLEM. I WAS LEAVING HOME ONE NIGHT, CAME BACK, CUT MY CAR OFF, TRIED TO LEAVE AGAIN, CAR WOULD NOT CRANK. I WORK FOR AAA, SO I HAD MY CAR TOWED TO A REPAIR SHOP. FIRST WE THOUGHT IT WAS THE FUEL PUMP, HOWEVER IT TURNS OUT ... Read more
Incident date: Jan 2, 2012
CONSUMER WRITES IN REGARDS TO INFINITI RECALL AND REPAIRS *TGW THE CONSUMER STATED HE RECEIVED A RECALL LETTER TWICE. HOWEVER, HE HAS NOT BEEN ABLE TO GET THE VEHICLE REPAIRED, DUE TO LACK OF PARTS FROM THE DEALER.
Incident date: Jun 23, 2011
TL* THE CONTACT OWNS A 2003 INFINITY M45. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING OR STOPPED. NO WARNING LIGHTS ILLUMINATED DURING THE FAILURE AND THE STEERING WHEEL WOULD SEIZE. THE VEHICLE WOULD NOT IMMEDIATELY RESTART AFTER THE FAILURE OCCURRED. THE CONTACT STATED THAT THE FAILURE RECURRED VERY FREQUENTLY, APPROXIMATELY THIRTEEN TIMES A DAY. THE VEHICLE WAS TAKEN TO A PRIVATE ... Read more
Incident date: Jan 13, 2012
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE RAN OUT OF FUEL DESPITE THE FUEL GAUGE READING THAT THE TANK WAS FULL. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE MANUFACTURER WAS NOT NOTIFIED. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 134,000 AND THE CURRENT MILEAGE WAS 137,000.
Incident date: Jan 1, 2012
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT STATED THAT THE FUEL GAUGE WOULD DISPLAY INACCURATE FUEL LEVEL READINGS. AS A RESULT, THE VEHICLE STALLED ON VARIOUS OCCASIONS WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT THE FUEL GAUGE AND SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS N... Read more
Incident date: Jan 20, 2012
THE VEHICLE WILL RANDOMLY PULL, OR TURN, TO THE RIGHT OR THE LEFT EVEN ON LEVEL STRAIGHT ROADS. IT HAS ALMOST PULLED THE WHEEL OUT OF MY HANDS COMPLETELY, BECAUSE OF THE FORCE IN WHICH IT TURNS. I CONTACTED THE DEALER, AND WAS INFORMED THAT IT IS A PERFORMANCE VEHICLE AND THIS IS HOW THEY ARE SUPPOSED TO HANDLE. AFTER OWNING A 1998 BMW M3 AND A 2010 NISSAN MAXIMA SV WITH SPORT PACKAGE, I CAN SAY T... Read more
Incident date: Sep 9, 2011
I HAVE A 2003 INFINITY FX35, FOR SOME TIME I HAVE BEEN HAVING TROUBLE WITH ALL THE DOOR ACTUATORS THEY SOMETIME WORK AND SOME NOT, NOW THEY DON'T WORK AT ALL. IT STARTED WITH THE DRIVERS DOOR AND LIKE 2 MONTHS LATER THE REST OF THE DOORS INCLUDING THE TRUNK. I HAD IT CHECK WITH AN ELECTROMECHANICAL AND HE TOLD ME IS THE DOOR ACTUATORS THAT I HAVE TO REPLACE ALL OF THEM. I HAVE BEEN READING THAT TH... Read more
Incident date: Sep 9, 2011
I HAVE A 2003 INFINITY FX35, FOR SOME TIME I HAVE BEEN HAVING TROUBLE WITH ALL THE DOOR ACTUATORS THEY SOMETIME WORK AND SOME NOT, NOW THEY DON'T WORK AT ALL. IT STARTED WITH THE DRIVERS DOOR AND LIKE 2 MONTHS LATER THE REST OF THE DOORS INCLUDING THE TRUNK. I HAD IT CHECK WITH AN ELECTROMECHANICAL AND HE TOLD ME IS THE DOOR ACTUATORS THAT I HAVE TO REPLACE ALL OF THEM. I HAVE BEEN READING THAT TH... Read more
Incident date: Jan 20, 2012
ENGINE STALLING OCCURRED WHEN THE CAR RAN OUT OF FUEL, DESPITE THE GAUGE INDICATING THE PRESENCE OF GASOLINE IN THE TANK. *TR
Incident date: Sep 14, 2011
THE FUEL GAUGE NO LONGER WORKS CORRECTLY. I RAN OUT OF GAS IN THE MIDDLE OF THE STREET AND WAS NEARLY REAR ENDED SEVERAL TIMES BEFORE I WAS ABLE TO MOVE THE VEHICLE OFF THE STREET. MY WIFE, CHILDREN, MYSELF AND OTHER DRIVERS WERE ALL PUT IN HARM'S WAY DUE TO THIS FAULTY ISSUE. FROM READING THE FORUMS, THIS ERROR ON NISSAN'S PART IS PLAGUING MANY OF THESE VEHICLES AND WILL EVENTUALLY AFFECT THEM... Read more
Incident date: Sep 14, 2011
THE FUEL GAUGE NO LONGER WORKS CORRECTLY. I RAN OUT OF GAS IN THE MIDDLE OF THE STREET AND WAS NEARLY REAR ENDED SEVERAL TIMES BEFORE I WAS ABLE TO MOVE THE VEHICLE OFF THE STREET. MY WIFE, CHILDREN, MYSELF AND OTHER DRIVERS WERE ALL PUT IN HARM'S WAY DUE TO THIS FAULTY ISSUE. FROM READING THE FORUMS, THIS ERROR ON NISSAN'S PART IS PLAGUING MANY OF THESE VEHICLES AND WILL EVENTUALLY AFFECT THEM... Read more
Incident date: Jun 30, 2011
I WAS DRIVING MY 2003 INFINITI M45 ON OR AROUND JUNE 30, 2011 AT 65MPH ON HIGHWAY 290 NEAR THE WOLF RD EXIT IN CHICAGO. ALL OF A SUDDEN WHILE I WAS IN THE LEFT LANE, MY CAR STARTED JERKING HEAVILY AND MY POWER STEERING WENT OFF MAKING THE CAR REALLY HARD TO STEER. I LOOKED AT THE DASH AND SAW NO WARNING MSGS COME ON.... I CAREFULLY VEERED MY CAR THROUGH HEAVY TRAFFIC TOWARDS THE RIGHT LANE AND ... Read more
Incident date: Jun 30, 2011
I WAS DRIVING MY 2003 INFINITI M45 ON OR AROUND JUNE 30, 2011 AT 65MPH ON HIGHWAY 290 NEAR THE WOLF RD EXIT IN CHICAGO. ALL OF A SUDDEN WHILE I WAS IN THE LEFT LANE, MY CAR STARTED JERKING HEAVILY AND MY POWER STEERING WENT OFF MAKING THE CAR REALLY HARD TO STEER. I LOOKED AT THE DASH AND SAW NO WARNING MSGS COME ON.... I CAREFULLY VEERED MY CAR THROUGH HEAVY TRAFFIC TOWARDS THE RIGHT LANE AND ... Read more
Incident date: Feb 9, 2010
I HAVE HAD CONSISTENT PROBLEMS WITH INFINITI. MY BRAKES CONSTANTLY MAKE A SQUEALING NOISE AT SLOW SPEEDS. I'VE SPENT ABOUT $2,000 TO TRY TO CORRECT THE PROBLEM WITH NUMEROUS VISITS TO THE DEALER, ONLY TO BE TOLD THAT THIS "HAPPENS WITH ALL THE FX MODELS". I'VE CONTACTED INFINITI EXECUTIVE DEPT AND THEY SENT A TECHNICIAN TO THE DEALERSHIP TO TAKE MY BRAKING SYSTEM APART. I WAS TOLD IN THE END THAT ... Read more
Incident date: Jan 18, 2012
I TOO HAVE HAD MY CENTER BRAKE LIGHT TO OUT INTERMITTENTLY IN THE PAST FEW MONTHS. I HAVE NOT YET TAKEN IT IN TO BE CHECKED, BUT PLAN TO DO SO IN THE NEXT WEEK.
Incident date: Jan 10, 2010
FUEL GAUGE READS HALF BUT IS REALLY EMPTY. *TT
Incident date: Jan 24, 2010
MY HUSBAND AND I WERE INVOLVED IN AN ACCIDENT ON JANUARY 24TH 2010, WHILE TRAVELING N. ON STATE HWY 87 GOING TOWARDS PAYSON, AZ ALTHOUGH THERE HAD BEEN A LOT OF SNOW IN THE HIGHER ELEVATIONS THE ROADS WERE CLEAR AND APPEARED DRY. THE INCIDENT BEGAN WHEN I APPARENTLY ENCOUNTERED A PATCH OF BLACK ICE AS I BEGAN ACROSS A BRIDGE. I FELT THE REAR END OF THE VEHICLE QUICKLY SLIDE LEFT. BECAUSE OF MY EX... Read more
Crash
2 injured
1 deaths
Incident date: Jan 24, 2010
MY HUSBAND AND I WERE INVOLVED IN AN ACCIDENT ON JANUARY 24TH 2010, WHILE TRAVELING N. ON STATE HWY 87 GOING TOWARDS PAYSON, AZ ALTHOUGH THERE HAD BEEN A LOT OF SNOW IN THE HIGHER ELEVATIONS THE ROADS WERE CLEAR AND APPEARED DRY. THE INCIDENT BEGAN WHEN I APPARENTLY ENCOUNTERED A PATCH OF BLACK ICE AS I BEGAN ACROSS A BRIDGE. I FELT THE REAR END OF THE VEHICLE QUICKLY SLIDE LEFT. BECAUSE OF MY EX... Read more
Crash
2 injured
1 deaths
Incident date: Jul 15, 2011
TL* THE CONTACT OWNS A 2004 INFINITI QX56. THE CONTACT WAS DRIVING 30 MPH WHEN THE BRAKES WERE DEPRESSED AND A GRINDING NOISE EMITTED AS THE VEHICLE FAILED TO STOP PROPERLY. THE EMERGENCY BRAKE LIGHT ILLUMINATED DURING THE FAILURE. THE VEHICLE WAS TAKEN TO THE DEALER AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED AND THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 105,... Read more
Incident date: May 7, 2010
PURCHASED A 2004 INFINITI M45 WITH 76K IN MAY 2010. WITHIN 2 DAYS OF BUYING THE CAR THE CHECK ENGINE LIGHT CAME ON. I HAD IT SCANNED AND IT SAID "FUEL SENDING UNIT" SO I REPLACED THAT PART AND THE LIGHT WENT OFF. ABOUT 2 DAYS LATER, THE GAS TANK WAS ABOUT 1/4 TANK SHOWN, AND I WATCHED THE FUEL GAUGE NEEDLE MOVE FROM 1/4 TANK TO "FULL" AT THE STOP LIGHT. SHORTLY THEREAFTER THE CHECK ENGINE LIGHT C... Read more
Incident date: Jun 11, 2009
MY FUEL GAUGE WAS SHOWING A HALF A TANK OF GAS AND I RAN OUT OF GAS STALLING IN THE MIDDLE OF AN INTERSECTION. THE VEHICLE IS OUT OF WARRANTY DO TO TIME FRAME BUT WELL WITHIN THE MILEAGE. THIS CONTINUES TO BE A PROBLEM AND I HAVE RUN OUT OF GAS 2 ADDITIONAL TIMES. THE VEHICLE READS FULL 99% OF THE TIME BUT WILL DROP DOWN TO ABOUT A HALF A TANK EVERY NOW AND THEN (BUT NOT OFTEN), USUALLY AS IT GETS... Read more
Incident date: Jun 1, 2009
THE DRIVER SIDE DOOR LOCK ACTUATOR STOPPED WORKING COMPLETELY. ONE MONTH LATER THE PASSENGER SIDE DOOR LOCK ACTUATOR STOPPED WORKING. ONE WEEK AGO THE DRIVER SIDE WINDOW REGULATOR ALSO STOPPED WORKING. THESE ISSUES ARE KNOWN DEFECTS TO NISSAN/INFINITI, YET THEY DO NOT CARE TO ADDRESS THESE SAFETY ISSUES. *TR
Incident date: Jun 1, 2009
THE DRIVER SIDE DOOR LOCK ACTUATOR STOPPED WORKING COMPLETELY. ONE MONTH LATER THE PASSENGER SIDE DOOR LOCK ACTUATOR STOPPED WORKING. ONE WEEK AGO THE DRIVER SIDE WINDOW REGULATOR ALSO STOPPED WORKING. THESE ISSUES ARE KNOWN DEFECTS TO NISSAN/INFINITI, YET THEY DO NOT CARE TO ADDRESS THESE SAFETY ISSUES. *TR
Incident date: Jan 12, 2012
CAR CUT OFF DUE LACK OF GAS, HOWEVER, THE FUEL GAUGE WAS SHOWING A HALF A TANK. *TR