Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: May 1, 2011
FIRST DEFECT: WHEN I WOULD START MY CAR THE LIGHTS WOULD GO OUT AND THE RADIO, HEATING AND COOLING BUTTONS. THE FAN WOULD COME ONTO HIGH AND SWITCH TO AIRCONDITIONING. I COULD NOT TURN IT DOWN OR TURN IT OFF OR TURN ON MY DEFROSTER WHEN IT WAS 30 DEGREES IN THE MORNING WHICH MADE MY VISIBILITY VERY POOR. THE ONLY WAY TO GET THIS TO STOP WAS TO PULL THE FUSES. WE CHECK THE RECALL HISTORY AND FOUN... Read more
Incident date: Aug 8, 2011
TL* THE CONTACT OWNS A 2003 INFINITI M45. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT INSPECTED THE VEHICLE AND STATED THAT THE VEHICLE HAD RUN OUT OF FUEL BUT THE FUEL GAUGE INDICATED THAT THE FUEL TANK WAS FULL. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTICS OR REPAIRS. THE APPROXIMATE FAILURE MILEAGE WAS 101,000.
Incident date: Jun 1, 2011
MARCH 5. 2012, ON THE WAY HOME FROM PICKING MY SON UP AT BASKETBALL PRACTICE, I NOTICED THE CAR LOSING POWER. I TOLD MY SON, SOMETHING WAS WRONG WITH THE CAR, HE ASKED WHAT AND I SAID I'M PRESSING THE GAS THE CAR IS NOT RESPONDING. AT THE POINT WHERE THE STREET BECAME TWO LANES, I GOT OVER INTO THE #2 LANE (CLOSEST TO THE CURB). I WAS TRULY PANICKED BECAUSE I WAS ON A VERY DARK STREET (INDIANA ... Read more
Incident date: Feb 22, 2012
TL* THE CONTACT OWNS A 2011 INFINITY G37 X . THE CONTACT STATED THAT WHILE DRIVING 40 MPH AND WITHOUT WARNING, THE VEHICLE STARTED TO HESITATE WHEN THE CONTACT DEPRESSED THE ACCELERATOR. THE CONTACT HAD TO USE EXTREME PRESSURE TO GET THE ACCELERATOR PEDAL TO RESPOND. THE DEALER WAS CONTACTED AND STATED THAT THERE WAS A REMEDY IN THE WORKS FOR THE FAILURE BUT WAS NOT YET AVAILABLE. THE VEHICLE WAS ... Read more
Incident date: Mar 4, 2012
WHILE PULLING INTO A PARKING PLACE IN A SHOPPING CENTER, WITH MY RIGHT FOOT ON THE BRAKE AND THE CAR STOPPED, THE MOTOR RACED AND THE BACK TIRES SPUN AT HIGH SPEED, I TURNED THE CAR OFF AND HAD IT TOWED TO THE DEALER WHERE IT IS NOW. THIS IS THE SECOND TIME THIS HAS HAPPENED, I DROVE THE CAR AFTER THE FIRST EVENT BECAUSE I WAS NOT SURE WHAT HAPPENED. I BELIEVE THIS IS VERY DANGEROUS. I FIND ONL... Read more
Incident date: Mar 5, 2012
THE THIRD BRAKE LIGHT ON MY INFINITI G35 HAS FAILED. THE DEALERSHIP WANTS TO CHARGE $316 FOR THE PART AND $120 FOR THE PART. THIS IS A SAFETY FEATURE ON THE CAR AND I FEAR GETTING REAR ENDED AS CARS AND TRUCK BEHIND ME HAVE HAD TO BRAKE HARD AT TIMES. PLEASE REQUIRE INFINITI TO RECALL THIS AND REPAIR THESE FOR FREE. *TR
Incident date: Nov 19, 2011
PURCHASED CAR, USED, 6/2011. WAS TOLD IT WAS A OWNER BUY BACK DUE TO IT NOT STARTING. FINANCE MANAGER GUARANTEED PROBLEM HAD BEEN FIXED. IN SEPTEMBER 2011 CAR STARTED HESITATING TO START-REQUIRING ME TO LET MY FOOT OFF BRAKE/CLUTCH. INSTRUMENT PANEL WOULD ILLUMINATE BUT CAR WOULD NOT START. IT COULD TAKE UP TO 6 TIMES OF THE BRAKE/CLUTCH EASEMENT FOR CAR TO START. ON 11/19/11 I BROUGHT CAR IN TO... Read more
Incident date: Sep 2, 2011
TL* THE CONTACT OWNS A 2011 INFINITI G37 SEDAN. THE CONTACT STATED THAT WHEN ATTEMPTING TO ACCELERATE AT APPROXIMATELY 20 MH, THE VEHICLE WOULD EXHIBIT A ONE SECOND DELAY BEFORE RESPONDING. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE CONTACT WAS INFORMED THAT THE NATURE OF THE PROBLEM COULD NOT BE CORRECTED DUE TO IT BEING A NORMAL CHARACTERISTIC OF HOW THE VEHICLE WAS DESIGNED TO OPERATE. THE ... Read more
Incident date: Oct 11, 2011
MY INFINITI CAR'S(G35 2003) RADIO/AC CONTROLS HAVE FAILED. I CAN ONLY OPERATE THE RADIO FROM MY STEERING WHEEL CONTROL.( CANNOT OPERATE THE AC/HEATER. LUCKILY IT IS WINTER TIME AND IS STUCK IN AUTO MODE AT 68 F) IT SEEMS THAT INFINITI HAD A RECALL FOR AUDIO CONTROLLER CARD FAILURE IN 2003 -ITB03-007B SERVICE CAMPAIGN -VOLUNTARY SERVICE CAMPAIGN 2003 INFINITI G35 SEDAN; AUDIO FINISHER CIRCUIT BOA... Read more
Incident date: Oct 11, 2011
MY INFINITI CAR'S(G35 2003) RADIO/AC CONTROLS HAVE FAILED. I CAN ONLY OPERATE THE RADIO FROM MY STEERING WHEEL CONTROL.( CANNOT OPERATE THE AC/HEATER. LUCKILY IT IS WINTER TIME AND IS STUCK IN AUTO MODE AT 68 F) IT SEEMS THAT INFINITI HAD A RECALL FOR AUDIO CONTROLLER CARD FAILURE IN 2003 -ITB03-007B SERVICE CAMPAIGN -VOLUNTARY SERVICE CAMPAIGN 2003 INFINITI G35 SEDAN; AUDIO FINISHER CIRCUIT BOA... Read more
Incident date: Nov 9, 2010
ON NOVEMBER 09, 2011 WE WERE INVOLVED IN A FOUR VEHICLE CRASH. WE WERE DRIVING NORTHBOUND ON THE HIGHWAY WHEN A VEHICLE DRIVING AT LEAST AT 70 MPH STRUCK US FROM BEHIND, CAUSING OUR VEHICLE TO IMPACT ANOTHER VEHICLE IN THE FRONT. MY VEHICLE WAS A DECLARED A TOTAL LOSS, NONE OF THE AIRBAGS IN MY VEHICLE DEPLOYED WITH THE IMPACTS. DUE TO AIRBAG FAILURE MY HUSBAND AND I RECEIVED SEVERE INJURIES. *TR
Crash
2 injured
Incident date: Sep 9, 2010
AFTER APPROX. 60,000 MILES I BEGAN TO STALL OUT. THIS HAPPENED 2 TIMES BEFORE I COMPLETELY FIGURED OUT THAT I WAS OUT OF GAS BUT YET MY FUEL GAUGE READ HALF A TANK OR MORE. AFTER STALLING A 3RD TIME AND FOUND OUT THAT IT WAS MISREADING THE FUEL LEVEL AND LUCKILY I HAD PURCHASED A GAS JUG TO CARRY IN MY TRUNK AT ALL TIMES. INFINITI REFUSED TO GIVE ME A FREE EVALUATION, $140 COST, AND I ENDED UP HA... Read more
Incident date: Feb 28, 2012
TL* THE CONTACT OWNS A 2008 INFINITI EX-35. THE CONTACT STATED THAT THE REAR VIEW MIRRORS CREATED BLIND SPOTS. THE BLIND SPOTS CAUSED AN OBSTRUCTION AND THE CONTACT WAS UNABLE TO SEE AN ONCOMING VEHICLE AND CAUSED A CRASH. THE FRONT DRIVER SIDE OF THE CONTACT'S VEHICLE CRASHED INTO THE FRONT PASSENGER SIDE OF ANOTHER VEHICLE. THE CONTACT STATED THAT THE SIDE VIEW MIRRORS WERE TOO LARGE AND PREVEN... Read more
Crash
Incident date: Jun 15, 2011
THIS CAR HAS A WELL-KNOWN ISSUE WITH THE FUEL GAUGE WHERE IT NO LONGER WORKS CORRECTLY. THIS RESULTED IN MY CAR RUNNING OUT OF FUEL AS THE INSTRUMENT WAS NOT WORKING CORRECTLY TO NOTIFY ME OF MY CORRECT FUEL AMOUNT, LEAVING ME STRANDED ON THE HIGHWAY. I BELIEVE THIS ISSUE IS ALREADY UNDER INVESTIGATION BY THE NHTSA. A RECALL SHOULD HAVE BEEN ISSUED FOR THIS AS IT IS A MANUFACTURER DEFECT. *TR
Incident date: Feb 26, 2012
TL* THE CONTACT OWNS A 2003 INFINITY G35 . THE CONTACT STATED THAT WHILE DRIVING 35 MPH, THE AIR CONDITIONING WAS TURNED ON WITHOUT THE CONTACT OPERATING IT, CAUSING THE FRONT WINDSHIELD TO FOG WITH AT TEMPERATURES OF 60 DEGREES. THE CONTACT HAD ZERO VISIBILITY WHEN DRIVING THE VEHICLE. THE DEALER WAS CONTACTED AND THEY DIAGNOSED THAT THE AUDIO FINISHER CIRCUIT BOARD NEEDED TO BE REPLACED. THE VEH... Read more
Incident date: Feb 21, 2012
PASSENGER SIDE AIR BAGS FAILURE WARNING LIGHT IS BLINKING...THIS IS THE SECOND OCCURRENCE. INFINITI IS REFUSING TO REPAIR THIS KNOW ISSUE BY NOT WANTING TO REPLACE THE AIRBAG AT NO COST. THEY HAVE TRIED A MINOR FIX FOR THE PROBLEM THAT DID NOT INCLUDE REPLACING THE AIRBAG AND NOW THEY WANT ME TO PAY $2,000 TO REPLACE IT. *TR
Incident date: Feb 16, 2012
HELLO, I OWN A 2004 INFINITY M45 AND I WISH TO FILE A COMPLAINT. MY GAS GAUGE DOESN'T FUNCTION PROPERLY AND IT READS HALF FULL AT EMPTY WHICH CAUSED MY WIFE TO STALL OUT AT NIGHT!!!!! ON THE HIGHWAY!!!!! I THOUGHT IT MAY HAVE BEEN JUST MY CAR AT FIRST UNTIL I GOOGLED IT REALIZING THERE ARE THOUSANDS OF IDENTICAL INCIDENTS. MY CHECK ENGINE LIGHT IS ALSO ON READING P0461 FAULTY FUEL SENSOR. I HOP... Read more
Incident date: Feb 21, 2012
THIS IS A HARDTOP CONVERTIBLE CAR WHOSE ROOF FOLDS INTO THE TRUNK SPACE WHEN THE TOP IS DOWN. UNLIKE A PREVIOUS HARDTOP CONVERTIBLE I OWNED (VOLKSWAGEN EOS), THE ROOF ON THE INFINITI GOES DOWN EVEN WHEN THERE IS AN OBSTRUCTION IN THE TRUNK SPACE (SUCH AS A BOOK). [THE ROOF OF THE EOS WOULD NOT GO DOWN UNTIL THE OBSTRUCTION WAS REMOVED]. THIS HAS HAPPENED TWICE WITH THE INFINITI, CAUSING THOUSAN... Read more
Incident date: Jan 2, 2012
WHILE DRIVING ABOUT 40-50 MPH THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. I PULL OVER TO THE ROAD SIDE AND WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE SERVICE ENGINE SOON WARNING LIGHT WAS NOT ILLUMINATED. LATER I FOUND 2 PENDING DTC P0340 STORED IN ECM AND CONTACTED INFINITI HOTLINE. I WAS TOLD THERE WAS NO RECALL FOR MY VEHICLE AND I SHOULD FILE COMPLAINT TO NHTSA. I ALSO FOUND MANY COMPLA... Read more
Incident date: Jan 2, 2012
WHILE DRIVING ABOUT 40-50 MPH THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. I PULL OVER TO THE ROAD SIDE AND WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. THE SERVICE ENGINE SOON WARNING LIGHT WAS NOT ILLUMINATED. LATER I FOUND 2 PENDING DTC P0340 STORED IN ECM AND CONTACTED INFINITI HOTLINE. I WAS TOLD THERE WAS NO RECALL FOR MY VEHICLE AND I SHOULD FILE COMPLAINT TO NHTSA. I ALSO FOUND MANY COMPLA... Read more
Incident date: Jul 1, 2011
ECT: AUTOMATIC TRANSMISSION CONTROL LOGIC / ADAPTIVE SHIFT PATTERN: THE VEHICLE DOES NOT PRODUCE CONSISTENT AND RELIABLE RESPONSE TO THROTTLE COMMAND WHEN ACCELERATING INTO AND AROUND TRAFFIC. ON SEVERAL INSTANCES, WHEN PULLING OUT OF A DRIVEWAY INTO ONCOMING ARTERIAL TRAFFIC, THERE HAS BEEN NO RESPONSE TO THROTTLE INPUT. A DELAY OF 2 ~ 4 SECONDS HAS OCCURRED AND CREATES AN EXTREMELY HAZARDOUS ... Read more
Incident date: Feb 7, 2012
BUTTONS OF A/C AND INFOTAINMENT CONTROL PANEL (AUDIO BOARD) IN CENTER CONSOLE DOES NOT WORK. ALSO THERE IS NO DISPLAY OF INFOTAINMENT SYSTEM. ILLUMINATION STILL WORKS AND DIMMING AS WELL, RADIO CONTROL VIA STEERING WHEEL SWITCHES STILL WORK. DUE TO A/C CAN NOT BE CHANGED OR CONTROLLED, FRONT DEFROSTER OR REAR DEFROSTER WILL NOT TURN ON. NISSAN/INFINITI DEALERSHIP NOTED "REPLACED AUDIO BOARD PE... Read more
Incident date: Feb 13, 2012
TL* THE CONTACT OWNS A 2003 INFINITI G35 COUPE. THE CONTACT STATED THAT THE EXTERIOR TAIL LIGHTS WERE INOPERATIVE. THE DEALER AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE BUT DENIED ANY ASSISTANCE WITH REPAIRS TO THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS APPROXIMATELY 104,000.
Incident date: Feb 14, 2012
MY CAR STALLED WHILE I WAS DRIVING. MY GAS GAUGE WAS READING AT 3/4 WHEN IT WAS ACTUALLY EMPTY. I HAD TO CALL MY HUSBAND WHO EVENTUALLY FOUND OUT ABOUT THE PROBLEM. GOOD THING I WAS NOT IN THE FREEWAY OR I WOULD HAVE CAUSED A BIG TRAFFIC OR AN ACCIDENT. *TR
Incident date: Feb 7, 2012
ON THE FREEWAY WITH THE WIFE, AT ~60 MPH, THE ENGINE STALLS, CHARACTERISTICS VERY SIMILAR TO RECALL. HAD TO PUT INTO NEUTRAL AND RESTART CAR ON THE FLY TO AVOID A MAJOR ACCIDENT. SINCE THEN IT HAS HAPPENED TWO MORE TIMES, LUCKILY WHILE AT A STOP. CONTACTED INFINITY AND WAS TOLD THAT THE VIN ON MY CAR WAS NOT AFFECTED BY THE RECALL, ALTHOUGH I HAVE THE EXACT SAME ISSUES. (EVEN A CAMSHAFT SENSOR ... Read more
Incident date: Jan 3, 2012
THE FUEL GAUGE ON MY INFINITI G35 WAS GIVING POOR READINGS ON THE CAR AND WOULD NOT FILL UP ALL THE WAY. IT WAS IMPOSSIBLE TO TELL HOW MUCH FUEL I HAD LEFT AND I ENDED UP RUNNING OUT OF GAS ON THE HIGHWAY. I HAVE RESEARCHED THIS PROBLEM AND THERE ARE A LOT OF OTHER G35'S WITH VERY SIMILAR PROBLEMS. I ONLY HAVE 60,000 MILES ON THE CAR, SO THIS IS OBVIOUSLY A DEFECTIVE PART MADE THROUGH NISSAN. THER... Read more
Incident date: Feb 19, 2012
THIS HAS BEEN HAPPENING ON MULTIPLE OCCASIONS. WHENEVER I AM DRIVING AND I TRY TO STOP, SOMETIMES THE ENGINE INCREASES WHILE BRAKING. IT HAS HAPPENED ABOUT 4 TIMES NEAR A STOP SIGN WHEN I AM DRIVING 20MPH, AND IN THE HIGHWAY DRIVING 55-60MPH. THIS IS A SERIOUS ISSUE AND CAN CAUSE AN ACCIDENT. I AM TAKING IT TO THE DEALERSHIP ON WEDNESDAY SO THEY CAN EITHER ISSUE A LEMON OR FIX THE ISSUE. I AM VERY... Read more
Incident date: Feb 19, 2012
THIS HAS BEEN HAPPENING ON MULTIPLE OCCASIONS. WHENEVER I AM DRIVING AND I TRY TO STOP, SOMETIMES THE ENGINE INCREASES WHILE BRAKING. IT HAS HAPPENED ABOUT 4 TIMES NEAR A STOP SIGN WHEN I AM DRIVING 20MPH, AND IN THE HIGHWAY DRIVING 55-60MPH. THIS IS A SERIOUS ISSUE AND CAN CAUSE AN ACCIDENT. I AM TAKING IT TO THE DEALERSHIP ON WEDNESDAY SO THEY CAN EITHER ISSUE A LEMON OR FIX THE ISSUE. I AM VERY... Read more
Incident date: Feb 18, 2012
THE LED CHMSL STOPPED WORKING. *TR
Incident date: Feb 15, 2012
TL* THE CONTACT OWNS A 2004 INFINITI G35. THE CONTACT STATED THAT WHILE TRAVELING 35 MPH, THE VEHICLE LOST ALL POWER WITH THE ILLUMINATION OF THE CHECK ENGINE AND TRACTION CONTROL WARNING LIGHTS. THE ENGINE WAS STILL RUNNING BUT THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE WAS NOT TAKEN TO THE DEALER OR REPAIRED. THE FAILURE AND THE CURRENT MILEAGES WERE 54,000.
Incident date: Jan 7, 2011
2011 INFINITI G37X SIDE MIRRORS BECOME VERY DISTORTED IN COLD WEATHER. THE DEALER AND INFINITI ATTEMPTED TO FIX THE PROBLEM 3 TIMES, WITH NO SUCCESS. AFTER THE 3RD TIME, BOTH THE DEALER AND INFINITI'S CORPORATE OFFICE HAVE STATED THIS PROBLEM APPEARS TO EXIST ON ALL INFINITI'S IN THIS MODEL YEAR, AND THERE IS NOTHING THEY CAN DO ABOUT IT. THE DISTORTION CAUSES OBJECTS IN SIDE MIRROR TO BECOME WAV... Read more
Incident date: Jan 25, 2012
CENTER BRAKE LIGHT STOPPED WORKING. IMPOSSIBLE TO REPLACE. *TR
Incident date: Feb 8, 2012
THE DOOR LOCKS ON MY CAR QUIT WORKING ALL OF A SUDDEN. THIS POSES A SERIOUS PROBLEM WHEN TRAVELING WITH CHILDREN AS THEY COULD OPEN THEIR DOOR. IT IS ALSO A SAFETY ISSUE WHEN ALL THE DOORS CANNOT BE LOCKED WHEN IN A PARKING LOT. THIS IS AN UNACCEPTABLE PROBLEM CAUSED BY POOR QUALITY PARTS AND/OR WORKMANSHIP AND SHOULD BE IMMEDIATELY RECALLED BEFORE SOMEONE IS KILLED. *TR
Incident date: Feb 8, 2012
THE DOOR LOCKS ON MY CAR QUIT WORKING ALL OF A SUDDEN. THIS POSES A SERIOUS PROBLEM WHEN TRAVELING WITH CHILDREN AS THEY COULD OPEN THEIR DOOR. IT IS ALSO A SAFETY ISSUE WHEN ALL THE DOORS CANNOT BE LOCKED WHEN IN A PARKING LOT. THIS IS AN UNACCEPTABLE PROBLEM CAUSED BY POOR QUALITY PARTS AND/OR WORKMANSHIP AND SHOULD BE IMMEDIATELY RECALLED BEFORE SOMEONE IS KILLED. *TR
Incident date: Feb 1, 2012
I RAN OUT GAS 3 TIMES AN HAD TO BE TOWED, THE COST OF MY VEHICLE HAS COSTS ME 1500 FOR THE FUEL SENSOR AND ALL THE GAUGES REPLACED I HAVE SEEN ONLINE THERE WAS COMPLAINTS AND RECALLS ON THIS PARTICULAR VEHICLE. *TR
Incident date: Feb 8, 2012
AT 6:45 A.M CAR TRAVELING DOWN FREEZELAND ROAD, LINDEN, VA AT ABOUT 30MPH. WEATHER CONDITIONS: CLEAR, DRY. ROAD CONDITIONS: NO DEFECTS, OIL OR OTHER TRACTION FAULTS THAT WOULD CAUSE ACCIDENT. QX4 AS DESCRIBED BY WITNESS TO POLICE LOOKED AT THOUGH REAR OF VEHICLE BODY WAS ACTING INDEPENDENT OF BODY FRAME. AT THIS POINT DRIVER COULD NOT RECOVER, HAD NO TIME TO BRAKE, STEERING WOULD NOT RESPOND. QX4 ... Read more
Crash
1 injured
Incident date: Feb 8, 2012
AT 6:45 A.M CAR TRAVELING DOWN FREEZELAND ROAD, LINDEN, VA AT ABOUT 30MPH. WEATHER CONDITIONS: CLEAR, DRY. ROAD CONDITIONS: NO DEFECTS, OIL OR OTHER TRACTION FAULTS THAT WOULD CAUSE ACCIDENT. QX4 AS DESCRIBED BY WITNESS TO POLICE LOOKED AT THOUGH REAR OF VEHICLE BODY WAS ACTING INDEPENDENT OF BODY FRAME. AT THIS POINT DRIVER COULD NOT RECOVER, HAD NO TIME TO BRAKE, STEERING WOULD NOT RESPOND. QX4 ... Read more
Crash
1 injured
Incident date: Feb 8, 2012
AT 6:45 A.M CAR TRAVELING DOWN FREEZELAND ROAD, LINDEN, VA AT ABOUT 30MPH. WEATHER CONDITIONS: CLEAR, DRY. ROAD CONDITIONS: NO DEFECTS, OIL OR OTHER TRACTION FAULTS THAT WOULD CAUSE ACCIDENT. QX4 AS DESCRIBED BY WITNESS TO POLICE LOOKED AT THOUGH REAR OF VEHICLE BODY WAS ACTING INDEPENDENT OF BODY FRAME. AT THIS POINT DRIVER COULD NOT RECOVER, HAD NO TIME TO BRAKE, STEERING WOULD NOT RESPOND. QX4 ... Read more
Crash
1 injured
Incident date: Feb 8, 2012
AT 6:45 A.M CAR TRAVELING DOWN FREEZELAND ROAD, LINDEN, VA AT ABOUT 30MPH. WEATHER CONDITIONS: CLEAR, DRY. ROAD CONDITIONS: NO DEFECTS, OIL OR OTHER TRACTION FAULTS THAT WOULD CAUSE ACCIDENT. QX4 AS DESCRIBED BY WITNESS TO POLICE LOOKED AT THOUGH REAR OF VEHICLE BODY WAS ACTING INDEPENDENT OF BODY FRAME. AT THIS POINT DRIVER COULD NOT RECOVER, HAD NO TIME TO BRAKE, STEERING WOULD NOT RESPOND. QX4 ... Read more
Crash
1 injured
Incident date: Apr 13, 2011
LEASED THE VEHICLE BACK ON 2010 OF OCTOBER. 6 MONTHS LATER I HAD ISSUES WITH ACCELERATION ON 4 DIFFERENT OCCASIONS AT ALL TIMES OF THE DAY. EVEN WHEN FOOT IS LIGHTLY PUSHED ON THE GAS PEDAL CAR RPM REVS FROM 1 TO 7 QUICKLY. UNCOMFORTABLE SINCE YOU DON'T KNOW WHEN TO ACCELERATE HARD OR SOFT. SCARY WHEN DRIVING SHORT DISTANCE WITH STOP AND GO MOTION. ENGINE AT TIMES IS UNPREDICTABLE. CAR ALSO ... Read more
Incident date: Apr 13, 2011
LEASED THE VEHICLE BACK ON 2010 OF OCTOBER. 6 MONTHS LATER I HAD ISSUES WITH ACCELERATION ON 4 DIFFERENT OCCASIONS AT ALL TIMES OF THE DAY. EVEN WHEN FOOT IS LIGHTLY PUSHED ON THE GAS PEDAL CAR RPM REVS FROM 1 TO 7 QUICKLY. UNCOMFORTABLE SINCE YOU DON'T KNOW WHEN TO ACCELERATE HARD OR SOFT. SCARY WHEN DRIVING SHORT DISTANCE WITH STOP AND GO MOTION. ENGINE AT TIMES IS UNPREDICTABLE. CAR ALSO ... Read more
Incident date: Feb 10, 2012
THE I35 WAS HARD TO START, TCS, SLIP AND CHECK ENGINE LIGHTS STAYED ON. DEALER DIAG. BANK 2 CAM SHAFT POS SENSOR FAILURE. THIS PROBLEM APPEARED SIMILAR TO NHTSA 2003 CAMPAIGN NUMBER 03V455000. DEALER STATED THERE WERE NO RECALLS FOR THIS PROBLEM IN 2004 I35. THE 2003 CAMPAIGN REPORT DATE WAS 04 NOV 2003. MY I35 WAS MANF. 07 OCT 2003. I FEEL MY 2004 CAM SHAFT POS SENSOR SHOULD ALSO BE INCLU... Read more
Incident date: Feb 10, 2012
THE I35 WAS HARD TO START, TCS, SLIP AND CHECK ENGINE LIGHTS STAYED ON. DEALER DIAG. BANK 2 CAM SHAFT POS SENSOR FAILURE. THIS PROBLEM APPEARED SIMILAR TO NHTSA 2003 CAMPAIGN NUMBER 03V455000. DEALER STATED THERE WERE NO RECALLS FOR THIS PROBLEM IN 2004 I35. THE 2003 CAMPAIGN REPORT DATE WAS 04 NOV 2003. MY I35 WAS MANF. 07 OCT 2003. I FEEL MY 2004 CAM SHAFT POS SENSOR SHOULD ALSO BE INCLU... Read more
Incident date: Mar 1, 2010
CLIMATE CONTROL/STEREO CONTROL PANEL FAILURE. THERE IS A 'VOLUNTARY SERVICE CAMPAIGN AUDIO FINISHER CIRCUIT BOARD' (CAMPAIGN I.D. # :P3104 APPLIED VEHICLE: 2003 G35 SEDAN (V35) APPLIED VINS:VEHICLES BUILT BETWEEN JNKCV51E*3M000014 - 026621) HOWEVER, IT IS AFFECTING MORE VEHICLES OUTSIDE OF THEIR PARAMETERS. MY MANUFACTURE DATE IS 12/02 AND THIS CAMPAIGN ONLY COVERS MODELS THROUGH 08/02. THIS... Read more
Incident date: Jan 17, 2012
TL* THE CONTACT OWNS A 2006 INFINITY G35. THE CONTACT STATED THAT THE FUEL GAUGE INDICATED THAT THERE WAS NO FUEL IN THE FUEL TANK WHEN THE FUEL TANK WAS ACTUALLY FILLED TO CAPACITY. THE VEHICLE COULD HOLD UP TO SIXTEEN GALLONS, BUT ONLY ALLOWED EIGHT GALLONS. THE VEHICLE WAS TAKEN IN FOR A DIAGNOSIS AND THE CONTACT WAS INFORMED THAT THE FUEL GAUGE WAS DEFECTIVE. THE VEHICLE WAS NOT REPAIRED. THE ... Read more
Incident date: Jan 24, 2012
WIFE HAD JUST REACHED 65MPH ON HIGHWAY WHEN ENGINE DIED. FUEL GAUGE INDICATED 1/2 TANK. I HAD HEARD THAT FUEL GAUGE FAILURES ARE COMMON ON THIS VEHICLE, SO I CAME WITH A GAS CAN AND ADDED 2GAL. CAR STARTED WITHOUT PROBLEM AND WAS DRIVEN TO NEAREST GAS STATION TO FILL THE TANK. CAR CONTINUES TO RUN WITHOUT INCIDENT SINCE RUNNING OUT OF GAS. I NOW RESET THE TRIP ODOMETER WITH EACH FILL UP, AND REFIL... Read more
Incident date: Jan 24, 2012
WIFE HAD JUST REACHED 65MPH ON HIGHWAY WHEN ENGINE DIED. FUEL GAUGE INDICATED 1/2 TANK. I HAD HEARD THAT FUEL GAUGE FAILURES ARE COMMON ON THIS VEHICLE, SO I CAME WITH A GAS CAN AND ADDED 2GAL. CAR STARTED WITHOUT PROBLEM AND WAS DRIVEN TO NEAREST GAS STATION TO FILL THE TANK. CAR CONTINUES TO RUN WITHOUT INCIDENT SINCE RUNNING OUT OF GAS. I NOW RESET THE TRIP ODOMETER WITH EACH FILL UP, AND REFIL... Read more
Incident date: Nov 1, 2010
CAR HAD NO FUEL DESPITE GAUGE READING. TRAVELING 65MPH IN LEFT LANE OF CROWDED RUSH HOUR TRAFFIC ON GARDEN STATE PARKWAY WITH NO LEFT SHOULDER. VERY DANGEROUS SERIES OF RIGHT LANE CHANGES AND COASTING IN NEUTRAL TO EXIT TRAFFIC. NO ACCIDENT OR INJURY BUT CHALLENGING SITUATION THAT DID NOT NEED TO HAPPEN SINCE WE ALL KNOW THESE GAUGES WILL FAIL BUT NOT WHEN. ENGINE HAS ALWAYS BURNED OIL. REQ... Read more
Incident date: Nov 1, 2010
CAR HAD NO FUEL DESPITE GAUGE READING. TRAVELING 65MPH IN LEFT LANE OF CROWDED RUSH HOUR TRAFFIC ON GARDEN STATE PARKWAY WITH NO LEFT SHOULDER. VERY DANGEROUS SERIES OF RIGHT LANE CHANGES AND COASTING IN NEUTRAL TO EXIT TRAFFIC. NO ACCIDENT OR INJURY BUT CHALLENGING SITUATION THAT DID NOT NEED TO HAPPEN SINCE WE ALL KNOW THESE GAUGES WILL FAIL BUT NOT WHEN. ENGINE HAS ALWAYS BURNED OIL. REQ... Read more
Incident date: Feb 7, 2012
EVEN THOUGH FUEL GAUGE SHOWS A FULL TANK OF GAS THE TANK WAS ACTUALLY EMPTY AND I RAN OUT OF GAS. THIS WAS VERY INCONVENIENT BUT MORE IMPORTANTLY COULD HAVE BEEN VERY DANGEROUS FOR EVERY PASSENGER IN THE CAR, HAD I BEEN ON THE FREEWAY OR OTHER ROADS TRAVELING AT A HIGH RATE OF SPEED TO SUDDENLY BE OUT OF GAS. ONE OTHER RELATED ISSUE IS THE ENGINE SERVICE LIGHT. TRIED TO GET THE VEHICLE SMOGGED BUT... Read more