Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Sep 25, 2012
9/25/2012-I AM HAVING SOME SEVERE ISSUES WITH THE BRAKES ON THE M37. YESTERDAY I JUST AVOIDED AN ACCIDENT WITH THE BACK END OF A UPS TRUCK AS THE CAR WOULD NOT STOP. THIS IS THE THIRD TIME THAT SOMETHING LIKE THIS HAS HAPPENED WITH THE BRAKES. EACH TIME IT HAS BEEN WHILE TRAVELING ABOVE 50 MPH AND TRYING TO STOP QUICKLY. THE REACTION OF THE CAR IS SIMILAR TO THAT OF AN ANTI-LOCK BRAKE SYSTEM WHEN ... Read more
Incident date: Sep 25, 2012
9/25/2012-I AM HAVING SOME SEVERE ISSUES WITH THE BRAKES ON THE M37. YESTERDAY I JUST AVOIDED AN ACCIDENT WITH THE BACK END OF A UPS TRUCK AS THE CAR WOULD NOT STOP. THIS IS THE THIRD TIME THAT SOMETHING LIKE THIS HAS HAPPENED WITH THE BRAKES. EACH TIME IT HAS BEEN WHILE TRAVELING ABOVE 50 MPH AND TRYING TO STOP QUICKLY. THE REACTION OF THE CAR IS SIMILAR TO THAT OF AN ANTI-LOCK BRAKE SYSTEM WHEN ... Read more
Incident date: Sep 25, 2012
9/25/2012-I AM HAVING SOME SEVERE ISSUES WITH THE BRAKES ON THE M37. YESTERDAY I JUST AVOIDED AN ACCIDENT WITH THE BACK END OF A UPS TRUCK AS THE CAR WOULD NOT STOP. THIS IS THE THIRD TIME THAT SOMETHING LIKE THIS HAS HAPPENED WITH THE BRAKES. EACH TIME IT HAS BEEN WHILE TRAVELING ABOVE 50 MPH AND TRYING TO STOP QUICKLY. THE REACTION OF THE CAR IS SIMILAR TO THAT OF AN ANTI-LOCK BRAKE SYSTEM WHEN ... Read more
Incident date: Oct 20, 2010
WAS TRAVELING AT APPROX 40MPH IN DRY CONDITIONS ON A GOOD ROAD SURFACE AND APPROACHING TRAFFIC LIGHTS AT AN INTERSECTION. APPLIED THE FOOT BRAKE LIGHTLY AND IMMEDIATELY NOTICED THE BRAKE PEDAL TRAVEL WAS SIGNIFICANTLY INCREASED. GROANING & GRINDING NOISES EMANATED FROM FRONT END AND COULD BE FELT THROUGH THE BRAKE PEDAL. IT WAS AS IF THE ABS HAD ENGAGED EVEN THOUGH THE CAR WAS BRAKING GENTLY ON... Read more
Incident date: Sep 24, 2012
IDENTICAL DENTS/SCRATCHES ON EITHER SIDE OF PANEL CAUSE BY DESIGN FLAW AND EXPERIENCED BY MANY OWNERS AFTER ABOUT 3 OR 4 K MILES. DEALER HAS FAILED TO RESPOND TO MY COMPLAINT. HARTE INFINITI, HARTFORD, CT. I HAVE ALSO TRIED TO SEND FORMAL COMPLAINT TO INFINITI OFFICIAL HEADQUARTERS BUT CANNOT CONFIRM THAT THEY RECEIVED IT. NOT A PROBLEM THAT WOULD CAUSE INJURY BUT A COSMETIC ISSUE THAT INFINI... Read more
Incident date: Jun 1, 2012
I AM A 140 LB WOMAN. WHEN I SIT IN THE PASSENGER SEAT, EVEN PROPERLY, THE AIRBAG LIGHT HAS INTERMITTENTLY TURNED ON INDICATING THERE'S NO PASSENGER OR THE PASSENGER IS OUT OF POSITION. IT OFTEN (IN THE FIRST MONTH) HAPPENED AT THE BEGINNING OF A DRIVE, AND THE RECURRED AT TIMES, PERHAPS LOWER SPEEDS. RECENTLY, (9/23) IT HAPPENED AT A HIGHER SPEED, AND WELL INTO OUR DRIVE. IT STAYED LIT FOR A WHILE... Read more
Incident date: Apr 18, 2012
WHEN I AM BRAKING AND COMING CLOSER TO A STOP, MY CAR GIVES A JERK ALONG WITH AN INCREASE IN ENGINE SPEED. SOMETIMES WHEN I BRAKE I CAN FEEL THE FOOT BRAKE STUCK FOR ONE SECOND. *TR
Incident date: Apr 18, 2012
WHEN I AM BRAKING AND COMING CLOSER TO A STOP, MY CAR GIVES A JERK ALONG WITH AN INCREASE IN ENGINE SPEED. SOMETIMES WHEN I BRAKE I CAN FEEL THE FOOT BRAKE STUCK FOR ONE SECOND. *TR
Incident date: Sep 17, 2012
TL* THE CONTACT LEASES A 2012 INFINITI G37. THE CONTACT STATED THAT DUE TO THE DESIGN OF THE SEAT PADDING HE HAS DEVELOPED PAIN IN HIS HIP THAT WORSENS EVERY TIME THE VEHICLE WAS DRIVEN. THE MANUFACTURER WAS CONTACTED. THE FAILURE MILEAGE WAS 60 AND THE CURRENT MILEAGE WAS 140. UPDATED 10/12/12*LJ UPDATED 10/17/2012 *JS
1 injured
Incident date: Aug 7, 2012
DID NOT BRING BACK THE GEAR TO PARK AND PRESSED THE START BUTTON. LEFT THE VEHICLE NOT HEARING THE VERY WEAK SIGNAL. WROTE TO MANUFACTURER ABOUT THIS DESIGN ISSUE. THEY DID NOT CARE, EVEN THEY RESPONDED THAT IT IS THE WAY IT IS DESIGNED. ANY DRIVER WITH EUROPEAN OR MANUAL GEAR BACKGROUND WILL MAKE THE SAME MISTAKE. THE CAR WAS POSITIONED ON A SLOPE, IN A GARAGE AFTER I ARRIVED AT MY DESTINATION. A... Read more
Incident date: Sep 18, 2012
THE THIRD BRAKE LIGHT IN SPOILER-LESS G35 SEDANS IS A WELL KNOWN ISSUE TO FAULT AFTER JUST A FEW YEARS. OVER 50 OWNERS OF THE VEHICLE HAVE REPORTED THE SAME PROBLEM. IT WILL EITHER STOP WORKING ENTIRELY OR ONLY WORK AT TIMES WITH NO KNOWN CAUSE. *TR
Incident date: Sep 18, 2012
THE THIRD BRAKE LIGHT IN SPOILER-LESS G35 SEDANS IS A WELL KNOWN ISSUE TO FAULT AFTER JUST A FEW YEARS. OVER 50 OWNERS OF THE VEHICLE HAVE REPORTED THE SAME PROBLEM. IT WILL EITHER STOP WORKING ENTIRELY OR ONLY WORK AT TIMES WITH NO KNOWN CAUSE. *TR
Incident date: Sep 10, 2012
WHEN I TOOK MY CAR IN FOR SERVICE MY MECHANIC NOTICED EXCESSIVE RUSTING ON THE FRAME BELOW THE RADIATOR. IT IS THE ONLY PLACE ON THE ENTIRE CAR UNDERBODY WITH RUST. THE METAL BAR IS ALMOST COMPLETELY ROTTED THROUGH, AND MY MECHANIC SAID THE CAR IS UNSAFE TO DRIVE - IF I HIT A POTHOLE OR A BUMP THE BAR WILL CRACK AND THE ENGINE/RADIATOR WILL LOSE SUPPORT. MY CAR ONLY HAS 114,000 MILES. IT'... Read more
Incident date: Sep 17, 2012
PULLED INTO A PARKING LOT WHEN THE ENGINE STOPPED RUNNING ALL OF A SUDDEN. THE POWER STEERING ALSO WENT OUT. EVERYTHING ELSE INCLUDING THE ELECTRICAL SEEMED TO STILL WORK. SERVICE ENGINE SOON, "SLIP" AND "VDC OFF" LIGHTS DISPLAYED ON THE DASHBOARD IMMEDIATELY. THIS SEEMS TO BE RELATED TO NHTSA CAMPAIGN ID # 03V455000. I CALLED THE MANUFACTURER WHO INFORMED ME MY VIN WAS NOT WITHIN THE RANGE OF... Read more
Incident date: Sep 17, 2012
PULLED INTO A PARKING LOT WHEN THE ENGINE STOPPED RUNNING ALL OF A SUDDEN. THE POWER STEERING ALSO WENT OUT. EVERYTHING ELSE INCLUDING THE ELECTRICAL SEEMED TO STILL WORK. SERVICE ENGINE SOON, "SLIP" AND "VDC OFF" LIGHTS DISPLAYED ON THE DASHBOARD IMMEDIATELY. THIS SEEMS TO BE RELATED TO NHTSA CAMPAIGN ID # 03V455000. I CALLED THE MANUFACTURER WHO INFORMED ME MY VIN WAS NOT WITHIN THE RANGE OF... Read more
Incident date: Sep 11, 2012
RIGHT FRONT PASSENGER AIRBAG INTERMITTENTLY FAILS TO TURN "ON" WHEN AN ADULT PASSENGER IS SEATED FULLY WITHIN THE SEAT. ON SOME OCCASIONS THE AIRBAG WILL TURN "ON" (INDICATOR LIGHT IS OFF) WHEN AN ADULT PASSENGER IS PRESENT AND THEN WILL SWITCH TO "OFF" (INDICATOR LIGHT TURNS ON). ATTEMPTS TO REPOSITION AND REDISTRIBUTE WEIGHT TO GET THE SYSTEM TO TURN BACK ON HAVE BEEN MADE BUT UNSUCCESSFUL. T... Read more
Incident date: Jan 3, 2012
ISSUE 1: THE GAS GAUGE IMPROPERLY REPRESENTS THE FUEL LEVEL IN THE TANK AND THE FOLLOWING ISSUES ARE CONSTANTLY PRESENT: 1) A FULL TANK IS NEVER SHOWN VIA THE GAUGE 2) THE GAS GAUGE SPORADICALLY JUMPS AROUND REGARDLESS OF THE AMOUNT OF GAS IN THE TANK 3) THE "EMPTY" LIGHT COMES ON WHEN THERE IS AS MUCH AS 1/2 TANK OF GAS 4) THE FULL VOLUME OF THE TANK CANNOT BE FILLED BECAUSE THE FUELING PUM... Read more
Incident date: Aug 2, 2012
HELLO, WHILE DRIVING OUR 2003 INFINITY M45 ON THE HIGHWAY AT APPROXIMATELY 65 MPH, THE CAR SUDDENLY SHUT OFF. I WAS DRIVING MY KIDS TO SCHOOL AND THIS SUDDENLY HAPPENED. THE CAR TURNED ON IMMEDIATELY AND DROVE BACK HOME. I THOUGHT IT MIGHT HAVE BEEN SOME ISSUE WITH THE FUEL. I DROVE IT AGAIN AND THIS HAPPENED TO ME ONCE MORE, THE VEHICLE JUST SUDDENLY SHUTS OFF. I WENT TO THE DEALER TO SEE... Read more
Incident date: Aug 2, 2012
HELLO, WHILE DRIVING OUR 2003 INFINITY M45 ON THE HIGHWAY AT APPROXIMATELY 65 MPH, THE CAR SUDDENLY SHUT OFF. I WAS DRIVING MY KIDS TO SCHOOL AND THIS SUDDENLY HAPPENED. THE CAR TURNED ON IMMEDIATELY AND DROVE BACK HOME. I THOUGHT IT MIGHT HAVE BEEN SOME ISSUE WITH THE FUEL. I DROVE IT AGAIN AND THIS HAPPENED TO ME ONCE MORE, THE VEHICLE JUST SUDDENLY SHUTS OFF. I WENT TO THE DEALER TO SEE... Read more
Incident date: Sep 11, 2012
TL* THE CONTACT OWNS A 2002 INFINITI QX4. THE CONTACT STATED THAT WHILE TRAVELING 3 MPH, THE ANTI-LOCK BRAKING SYSTEM WARNING LIGHT ILLUMINATED. THE SERVICE ENGINE WARNING LIGHT ALSO ILLUMINATED SHORTLY AFTERWARD. THE STEERING WHEEL THEN BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS DRIVEN TO AN AUTHORIZED DEALER WHERE IT WAS CONFIRMED THAT THE STEERING FAILED AND THAT THE VEHICLE WAS TO BE REPAIR... Read more
Incident date: Sep 11, 2012
TL* THE CONTACT OWNS A 2002 INFINITI QX4. THE CONTACT STATED THAT WHILE TRAVELING 3 MPH, THE ANTI-LOCK BRAKING SYSTEM WARNING LIGHT ILLUMINATED. THE SERVICE ENGINE WARNING LIGHT ALSO ILLUMINATED SHORTLY AFTERWARD. THE STEERING WHEEL THEN BECAME DIFFICULT TO MANEUVER. THE VEHICLE WAS DRIVEN TO AN AUTHORIZED DEALER WHERE IT WAS CONFIRMED THAT THE STEERING FAILED AND THAT THE VEHICLE WAS TO BE REPAIR... Read more
Incident date: Mar 6, 2012
SLIP BRAKE ALERT LIGHTED ON THE DASHBOARD FOLLOWED BY GRINDING BRAKE NOISE AND VEHICLE STOPPED. THIS HAPPENED MULTIPLE TIMES AND THE SCARY THING IS, I ALWAYS HAVE MY WHOLE FAMILY IN THIS SUV EVERY WEEKEND. *TR
Incident date: Jul 18, 2012
TL* THE CONTACT OWNS A 1997 INFINITI QX4. THE CONTACT STATED THAT THE FRONT DRIVER'S SIDE STRUT HOUSING WAS DEFECTIVE. THE CONTACT MADE REPAIRS TO THE VEHICLE AND LATER RECEIVED NOTIFICATION OF NHTSA CAMPAIGN ID NUMBER 11V244000 (SUSPENSION:FRONT). THE VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION WHERE IT WAS CONFIRMED THAT THE CONTACT HAD MADE ADEQUATE REPAIRS TO THE DRIVER'S SIDE STRUT HOUSING... Read more
Incident date: Sep 1, 2012
1997 QX4. CONSUMER WRITES IN REGARDS TO RECALL NOTICE CONCERNING MALFUNCTIONING PARTS *TGW THE CONSUMER STATED THE RECALLED PART CAUSED OTHER MECHANICAL PROBLEMS TO OTHER COMPONENTS ON THE VEHICLE. IT CAUSED THE TIRES TO PREMATURELY WEAR OUT, DUE TO THE SHOCK ABSORBERS BEING OVER-WORKED, AND IT CAUSED PROBLEMS WITH THE STEERING AS WELL. THE CONSUMER STATED THE DEALERSHIP DID NOT PERFORM A THORO... Read more
Incident date: Aug 14, 2012
TL* THE CONTACT OWNS A 2010 INFINTI G37XS. THE CONTACT WAS TRAVELING 20MPH WHEN THE BRAKES WERE DEPRESSED AND THE VEHICLE FAILED TO STOP PROPERLY. THE CONTACT MENTIONED THAT THE FAILURE RECURRED AFTER TRAVELING 15 MPH AND THE VEHICLE CRASHED INTO THE REAR END OF ANOTHER VEHICLE. A POLICE REPORT WAS NOT FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS TAKEN TO THE DEALER. THE MANUFACTURER WAS C... Read more
Crash
Incident date: Sep 14, 2011
SOME TIME AGO, THE POWER LOCKS STOPPED LOCKING OR UNLOCKING. WHEN IT GETS HOT AND THE VEHICLE IS IN THE SUN FOR SOME TIME, THE DOORS DO NOT WANT TO OPEN. SOME TIMES IT COULD BE ALL THE DOORS OR JUST SOME. WE HAD TO CLIMB OVER THE BACK SEATS TO UNLOCK THE DOORS BECAUSE THE LIFT GATE IS THE ONLY ONE THAT GOT UNLOCKED. SOME TIMES WE NEED TO WAIT FOR A WHILE PRESSING THE REMOTE HOPING TO GET LUCKY AND... Read more
Incident date: Sep 14, 2011
SOME TIME AGO, THE POWER LOCKS STOPPED LOCKING OR UNLOCKING. WHEN IT GETS HOT AND THE VEHICLE IS IN THE SUN FOR SOME TIME, THE DOORS DO NOT WANT TO OPEN. SOME TIMES IT COULD BE ALL THE DOORS OR JUST SOME. WE HAD TO CLIMB OVER THE BACK SEATS TO UNLOCK THE DOORS BECAUSE THE LIFT GATE IS THE ONLY ONE THAT GOT UNLOCKED. SOME TIMES WE NEED TO WAIT FOR A WHILE PRESSING THE REMOTE HOPING TO GET LUCKY AND... Read more
Incident date: Aug 31, 2012
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT WHILE STOPPED AT A STOP SIGN THE VEHICLE SUDDENLY STALLED WITHOUT WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. THE FAILURE CONTINUED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSE THAT THE CAM POSITION SENSOR NEEDED TO BE REPLACED. THE MECHANIC INFORMED THE CONTACT THERE WAS A RECALL UNDER NHT... Read more
Incident date: Sep 4, 2012
JUST BROUGHT VEHICLE INTO DEALER AND WAS INFORMED I NEED THIRD BRAKE LIGHT. COST OF REPLACEMENT WAS OVER $500 WHICH INCLUDED PARTS AND LABOR. AFTER FURTHER RESEARCH I FOUND THAT THIS IS A COMMON ISSUE WITH THESE VEHICLES AND INFINITI WILL DO NOTHING ABOUT IT. I COULD UNDERSTAND IF THIS WERE JUST AN ISSUE OF A BULB BURNING OUT AND A $10 REPLACEMENT PART, BUT THIS UNIT IS BASICALLY INSTALLED AS A... Read more
Incident date: Apr 1, 2012
WHEN BRAKING THE CAR PULLS EITHER DIRECTION HARD ALSO WEAVES SIDE TO SIDE WHEN DRIVING AT ANY SPEED OR IF U HIT A BUMP THE STEERING WHEEL YANKS HARD TO THE SIDE. ALSO WHEN STOPPED WITH CAR N DRIVE AND FOOT ON BRAKES THE CAR WILL SURGE FORWARD HARD LIKE ITS GOING TOGO ON ITS OWN. *TR
Incident date: Apr 1, 2012
WHEN BRAKING THE CAR PULLS EITHER DIRECTION HARD ALSO WEAVES SIDE TO SIDE WHEN DRIVING AT ANY SPEED OR IF U HIT A BUMP THE STEERING WHEEL YANKS HARD TO THE SIDE. ALSO WHEN STOPPED WITH CAR N DRIVE AND FOOT ON BRAKES THE CAR WILL SURGE FORWARD HARD LIKE ITS GOING TOGO ON ITS OWN. *TR
Incident date: Apr 1, 2012
WHEN BRAKING THE CAR PULLS EITHER DIRECTION HARD ALSO WEAVES SIDE TO SIDE WHEN DRIVING AT ANY SPEED OR IF U HIT A BUMP THE STEERING WHEEL YANKS HARD TO THE SIDE. ALSO WHEN STOPPED WITH CAR N DRIVE AND FOOT ON BRAKES THE CAR WILL SURGE FORWARD HARD LIKE ITS GOING TOGO ON ITS OWN. *TR
Incident date: Jul 31, 2012
THE 2008 INFINITI EX35 WAS STRUCK BY A CAR (HONDA ACCORD) GOING THROUGH A RED LIGHT. INITIAL CONTACT ON THE DRIVER SIDE OF THE CAR - ALL SIDE AIRBAGS DEPLOYED. THE INFINITI THEN HIT A BRICK COLUMN SUPPORTING A BUILDING WITH FULL FRONTAL IMPACT BETWEEN THE HEADLIGHTS. THE FRONT AIR BAGS DID NOT DEPLOY. THE CAR WAS A COMPLETE LOSS - $26,000. THE DRIVER SUFFERED A FRACTURED VERTEBRAE AND CONC... Read more
Crash
1 injured
Incident date: Sep 3, 2012
I WAS DRIVING AND THE CAR BEGAN TO LOSE POWER AND SEEMED TO IDLE ROUGH AND THE SERVICE ENGINE LIGHT TURNED ON. WHEN I WAS ABLE TO PULL OVER THE CAR WAS ON FIRE NEAR THE CATALYTIC CONVERTER. THE DEALERSHIP SAID THEY HAD TO REPLACE THE ELECTRICAL COIL AND WIRING BEFORE HEY COULD DETERMINE ANY FURTHER DAMAGE. MY VEHICLE IS THE AWD 2007 FX35 WITH ONLY 69750 MILES. *TR
Fire
Incident date: Sep 1, 2011
2004 INFINITI FX 35 DASH BOARD BUBBLE , FUEL GAUGE PROBLEM CAN NOT READ FULL TANK OR EMPTY TANK. *TR
Incident date: Aug 28, 2012
CAR WAS BEING DRIVEN AT ABOUT 65MPH WHEN IT LOST POWER AND THE VDC, SLIP AND CHECK ENGINE SOON LIGHTS ALL CAME ON THE CAR REGAIN POWER BUT AT LESS AMOUNT AND WAS HARD TO START. WAS TAKEN TO DEALER. AND WAS FOUND TO NEED A CAM POS SENSOR. IF THIS LOSS OF POWER HAPPEN WHEN PASSING ON A 2 LANE ROAD I MAY NOT BE WRITING THIS . THE 2003 MODELS HAD A RECALL I THINK THIS MODEL NEEDS ONE TO. THE COST WA... Read more
Incident date: Aug 28, 2012
CAR WAS BEING DRIVEN AT ABOUT 65MPH WHEN IT LOST POWER AND THE VDC, SLIP AND CHECK ENGINE SOON LIGHTS ALL CAME ON THE CAR REGAIN POWER BUT AT LESS AMOUNT AND WAS HARD TO START. WAS TAKEN TO DEALER. AND WAS FOUND TO NEED A CAM POS SENSOR. IF THIS LOSS OF POWER HAPPEN WHEN PASSING ON A 2 LANE ROAD I MAY NOT BE WRITING THIS . THE 2003 MODELS HAD A RECALL I THINK THIS MODEL NEEDS ONE TO. THE COST WA... Read more
Incident date: Aug 28, 2012
CAR WAS BEING DRIVEN AT ABOUT 65MPH WHEN IT LOST POWER AND THE VDC, SLIP AND CHECK ENGINE SOON LIGHTS ALL CAME ON THE CAR REGAIN POWER BUT AT LESS AMOUNT AND WAS HARD TO START. WAS TAKEN TO DEALER. AND WAS FOUND TO NEED A CAM POS SENSOR. IF THIS LOSS OF POWER HAPPEN WHEN PASSING ON A 2 LANE ROAD I MAY NOT BE WRITING THIS . THE 2003 MODELS HAD A RECALL I THINK THIS MODEL NEEDS ONE TO. THE COST WA... Read more
Incident date: Dec 26, 2007
2003 INFINITI M45. CONSUMER WRITES IN REGARDS TO RECALL CONCERNING FUEL GAUGE *TGW THE CONSUMER IS REQUESTING REIMBURSEMENT OF RELATED EXPENSES OF $2,168.76 AS HE PREVIOUSLY PAID TO HAVE THE DEFECT CORRECTED. THE CONSUMER STATED THE VEHICLE HAD TO BE TOWED, WHERE AN INSPECTION REVEALED THE GAS TANK WAS EMPTY, EVEN THE NEEDLE READ HALF FULL. THE FUEL PUMP SENDING UNIT WAS REPLACED, BUT IT DID NOT... Read more
Incident date: Aug 18, 2012
I LEASED THIS VEHICLE FOR MY WIFE ON 5/26/2012. WHILE TRAVELING, THE MALFUNCTION INDICATOR LIGHT CAME ON THE DASHBOARD. WE SCHEDULED OUR INITIAL SERVICE FOR AN OIL CHANGE ON SATURDAY 8/18 AT 8:30AM AT LEGACY INFINITI. WHEN I FIRST ARRIVED, I WAS TOLD THAT I HAD TO WAIT OR DROP OFF THE VEHICLE. DURING THE VISIT, I WAS ADVISED BY THE SERVICE MANAGER, [XXX], THAT THERE WAS A RECALL ON THE VEHICLE. I ... Read more
Incident date: Aug 25, 2012
I RECENTLY BOUGHT THIS CAR TODAY AND IT WAS DRIVING FINE AT LOW SPEEDS, BUT UNTIL I ACCELERATED OVER 40MPH THE REAR BACK WAS SWERVING LEFT TO RIGHT AFTER I RELEASE MY FOOT OFF THE GAS. ALMOST HAD 4 CRASHES. SOMETHING IN THE REAR IS MAKING THE CAR SWERVE LIKE ITS LOSING TRACTION BUT ONLY WHEN IT'S RELEASED OFF THE GAS PEDAL. IT WAS THE BIGGEST FATAL PART OF EXPERIENCE WITHIN DRIVING OF MY LIFE.... Read more
Incident date: Aug 25, 2012
I RECENTLY BOUGHT THIS CAR TODAY AND IT WAS DRIVING FINE AT LOW SPEEDS, BUT UNTIL I ACCELERATED OVER 40MPH THE REAR BACK WAS SWERVING LEFT TO RIGHT AFTER I RELEASE MY FOOT OFF THE GAS. ALMOST HAD 4 CRASHES. SOMETHING IN THE REAR IS MAKING THE CAR SWERVE LIKE ITS LOSING TRACTION BUT ONLY WHEN IT'S RELEASED OFF THE GAS PEDAL. IT WAS THE BIGGEST FATAL PART OF EXPERIENCE WITHIN DRIVING OF MY LIFE.... Read more
Incident date: Aug 23, 2012
MY INFINITI FX 35 WAS PARKED ON A SUMMER DAY AND I TOOK THE SUN SHADES OUT OF THE WINDOW (THE ONES THAT KEEP THE CAR COOL) AND THE REAR VIEW MIRROR FORKED OFF AND CRACKED THE WINDOW AND TINY SHARDS OF GLASS WENT EVERYWHERE. *TR
Incident date: Aug 10, 2012
TL* THE CONTACT OWNS A 2006 INFINITI G35X. THE CONTACT STARTED THE VEHICLE AND TURNED ON THE CLIMATE CONTROL HOWEVER, NO AIR WOULD BLOW FROM THE VENTS. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE DEALER STATED THAT THEY NEEDED TO REPLACE THE RADIO HEAD UNIT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND STATED THAT THE VEHICLE WAS NOT UNDER WARRANTY, PROVIDING NO... Read more
Incident date: Aug 24, 2012
AS I WAS TRAVELING DOWN THE ROAD, MY A/C TURNED ON BY ITSELF AND MY RADIO DISPLAY WENT AWAY. I WAS UNABLE TO TURN OFF MY A/C OR CONTROL MY RADIO. NONE OF THE BUTTONS ON THE CENTER CONSOLE WORKED. *TR
Incident date: Aug 1, 2010
I BELIEVE THE CAR'S RUNNING BOARDS ARE A SAFETY HAZARD DUE TO SERIOUS RUST DAMAGE CAUSING WEAKNESS OF THE UNDERLYING STRUCTURE. THE HAZARD CAN MANIFEST ITSELF AS THE RUNNING BOARDS CAN EASY FAIL AND THE DRIVER OR ANY PASSENGER CAN FALL AS A RESULT. THIS IS A COMMON PROBLEM FOR QX4S FROM MODEL YEARS 1997 TO 2002 OR LATER. OBVIOUSLY, IT IS WORSE FOR OLDER CARS IN AREA'S WHERE SALT IS USED ON ... Read more
Incident date: Jun 1, 2012
THE AC AND RADIO CONTROLS BASICALLY NONE OF THE DASHBOARD CONTROLS ARE WORKING INCLUDING DEFROSTER WHICH IS BIG SAFETY HAZARD AND AS PER INFINITI DEALERSHIP ITS A RADIO AND CIRCUITBOARD ISSUES. AFTER LOOKING AT INTERNET I HAVE FOUND THAT THERE WAS A RECALL CAMPAIGN (VOLUNTARY SERVICE CAMPAIGN 2003 INFINITI G35 SEDAN; AUDIO FINISHER CIRCUIT BOARD) FOR THIS ISSUES -> ITB03-007B SERVICE CAMPAIGN -> ... Read more
Incident date: Jun 1, 2012
THE AC AND RADIO CONTROLS BASICALLY NONE OF THE DASHBOARD CONTROLS ARE WORKING INCLUDING DEFROSTER WHICH IS BIG SAFETY HAZARD AND AS PER INFINITI DEALERSHIP ITS A RADIO AND CIRCUITBOARD ISSUES. AFTER LOOKING AT INTERNET I HAVE FOUND THAT THERE WAS A RECALL CAMPAIGN (VOLUNTARY SERVICE CAMPAIGN 2003 INFINITI G35 SEDAN; AUDIO FINISHER CIRCUIT BOARD) FOR THIS ISSUES -> ITB03-007B SERVICE CAMPAIGN -> ... Read more
Incident date: Jun 1, 2012
THE AC AND RADIO CONTROLS BASICALLY NONE OF THE DASHBOARD CONTROLS ARE WORKING INCLUDING DEFROSTER WHICH IS BIG SAFETY HAZARD AND AS PER INFINITI DEALERSHIP ITS A RADIO AND CIRCUITBOARD ISSUES. AFTER LOOKING AT INTERNET I HAVE FOUND THAT THERE WAS A RECALL CAMPAIGN (VOLUNTARY SERVICE CAMPAIGN 2003 INFINITI G35 SEDAN; AUDIO FINISHER CIRCUIT BOARD) FOR THIS ISSUES -> ITB03-007B SERVICE CAMPAIGN -> ... Read more
Incident date: Jul 12, 2012
ENGINE HESITATE, AND STALL AT LOW RPM, LOW SPEED. WHEN STOP THE CAR AT THE TRAFFIC LIGHT THEN YOU START TO ACCELERATE TO MOVE THE CAR, THE ENGINE WILL HESITATE AND SOMETIME STALL. *TR