Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Nov 8, 2012
EXITING FREEWAY. HALF WAY DOWN THE OFF RAMP, APPLIED BRAKES -- NO BRAKES, COMPLETE FAILURE. APPLIED EMERGENCY BRAKES AND PUMPED BRAKE PEDDLE VIGOROUSLY. FINALLY CAR CAME TO A HALT AND I WAS ABLE TO AVOID CROSS TRAFFIC AND AVOIDED INJURY AND DAMAGE. *TR
Incident date: Oct 15, 2011
TL* THE CONTACT OWNS A 2012 INFINITI M37. THE CONTACT STATED THAT THE TRANSMISSION HESITATED AND EXHIBITED A LOUD BANG WHEN SHIFTING. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THE VEHICLE WAS TEST DRIVEN. THE DEALER RE-PROGRAMMED THE TRANSMISSION CONTROL MODULE AND THE ENGINE CONTROL MODULE. THE CONTACT STATED THAT THE VEHICLE PERFORMED WELL FOR A WHILE BUT THE FAILURE SOON RECURRED. THE VEHI... Read more
Incident date: Feb 16, 2012
THE OIL BURNS LIKE CRAZY IT CAUSED MY CAR TO LOCK UP BEING THE IT HAPPENS WITHOUT WARNING, HAVING TO DO OIL CHANGES ONCE A MONTH WHICH IS INSANITY. THIS HAS BEEN A PROBLEM NOT ONLY IN THE INFINITI G35 BUT ALSO THE NISSAN 350Z MODELS. USUALLY A PROBLEM WITH MANUAL 6SPD TRANSMISSION MODELS. THIS SHOULD BE A RECALL BEING THAT NO ONE HAS BEEN ABLE TO FIX THE PROBLEM! *TR
Incident date: Feb 16, 2012
THE OIL BURNS LIKE CRAZY IT CAUSED MY CAR TO LOCK UP BEING THE IT HAPPENS WITHOUT WARNING, HAVING TO DO OIL CHANGES ONCE A MONTH WHICH IS INSANITY. THIS HAS BEEN A PROBLEM NOT ONLY IN THE INFINITI G35 BUT ALSO THE NISSAN 350Z MODELS. USUALLY A PROBLEM WITH MANUAL 6SPD TRANSMISSION MODELS. THIS SHOULD BE A RECALL BEING THAT NO ONE HAS BEEN ABLE TO FIX THE PROBLEM! *TR
Incident date: Feb 16, 2012
THE OIL BURNS LIKE CRAZY IT CAUSED MY CAR TO LOCK UP BEING THE IT HAPPENS WITHOUT WARNING, HAVING TO DO OIL CHANGES ONCE A MONTH WHICH IS INSANITY. THIS HAS BEEN A PROBLEM NOT ONLY IN THE INFINITI G35 BUT ALSO THE NISSAN 350Z MODELS. USUALLY A PROBLEM WITH MANUAL 6SPD TRANSMISSION MODELS. THIS SHOULD BE A RECALL BEING THAT NO ONE HAS BEEN ABLE TO FIX THE PROBLEM! *TR
Incident date: Nov 8, 2012
THE VEHICLE WAS A 2005 INFINITI G35. ON 11/8/12, I WAS DRIVING ON THE FREEWAY IN THE MIDDLE LANE GOING APPROXIMATELY 65 MPH AND THE CAR SUDDENLY LOST ALL ACCELERATION. IT DROPPED FROM 65 MPH TO 0 MPH WITHIN MINUTES AND THE CAR SEIZED UP AND WAS NOT RESPONSIVE TO PRESSING ON THE GAS PEDAL. I WAS BARELY ABLE TO GET TO THE RIGHT SHOULDER WITHOUT CAUSING AN ACCIDENT. THE SHOULDER WAS EXTREMELY NARROW ... Read more
Incident date: Jul 31, 2012
PROBLEMS WITH THE TIMING BELT CHAIN ON NEWER MODEL INFINITI QX56. PROBLEM OF CAR MAKING WHISTLING NOISE APPEARED EARLY AFTER PURCHASE AND INTERMITTENTLY THEREAFTER BUT BECAME PROMINENT IN JULY 2011. APPEARS TO BE A RECURRING PROBLEM WITH THIS VEHICLE MODEL. DEALER HAD TO REPLACE THE ENTIRE ENGINE ON THE VEHICLE TO ADDRESS THE ISSUE. HOWEVER, WE BELIEVE THE UNDERLYING DEFECT IN THE TIMING BELT ... Read more
Incident date: Jul 31, 2012
PROBLEMS WITH THE TIMING BELT CHAIN ON NEWER MODEL INFINITI QX56. PROBLEM OF CAR MAKING WHISTLING NOISE APPEARED EARLY AFTER PURCHASE AND INTERMITTENTLY THEREAFTER BUT BECAME PROMINENT IN JULY 2011. APPEARS TO BE A RECURRING PROBLEM WITH THIS VEHICLE MODEL. DEALER HAD TO REPLACE THE ENTIRE ENGINE ON THE VEHICLE TO ADDRESS THE ISSUE. HOWEVER, WE BELIEVE THE UNDERLYING DEFECT IN THE TIMING BELT ... Read more
Incident date: Aug 1, 2012
OIL CONSUMPTION PROBLEM. I LOSE AT LEAST 1 QT EVERY 1,000 MILES. DEALER DID AN OIL CONSUMPTION TEST AND CLAIMS IT ONLY LOST 2 QTS IN 3,500 MILES. THEY ZIP TIED EVERYTHING SO I COULD NOT CHECK IT MYSELF. WHEN I CHECK THE OIL MYSELF IT ALWAYS LOSES AT LEAST 1 QT FOR EVERY 1,000 MILES DRIVEN. THE DEALER LIED BUT STILL FORWARDED MY CLAIM TO INFINITI CORPORATE. I NEVER HEARD FROM THEM SO I CALLED... Read more
Incident date: Nov 4, 2012
TL* THE CONTACT OWNS A 2008 INFINITI G37. THE CONTACT STATED THAT WHILE PARKED SHE DEPRESSED THE ACCELERATOR PEDAL BUT NOTICED THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE ROLLED SLIGHTLY AND UPON DEPRESSING THE BRAKE PEDAL THE PEDAL WAS LOCKED AND WOULD NOT RESPOND. AFTER RESTARTING THE VEHICLE THREE DIFFERENT TIMES THE VEHICLE RESUMED ACCELERATION AND BRAKING CAPABILITY. THE APPROXIMATE FAILUR... Read more
Incident date: Nov 4, 2012
TL* THE CONTACT OWNS A 2008 INFINITI G37. THE CONTACT STATED THAT WHILE PARKED SHE DEPRESSED THE ACCELERATOR PEDAL BUT NOTICED THE VEHICLE WOULD NOT ACCELERATE. THE VEHICLE ROLLED SLIGHTLY AND UPON DEPRESSING THE BRAKE PEDAL THE PEDAL WAS LOCKED AND WOULD NOT RESPOND. AFTER RESTARTING THE VEHICLE THREE DIFFERENT TIMES THE VEHICLE RESUMED ACCELERATION AND BRAKING CAPABILITY. THE APPROXIMATE FAILUR... Read more
Incident date: Oct 31, 2012
THE CONTROLS ON MY CENTER CONSOLE WHERE THE A/C AND RADIO ARE STOPPED WORKING. THE RADIO TURNED OFF BY ITSELF AND CAME BACK ON LESS THEN A MINUTE LATER BUT NONE OF THE BUTTONS WERE ILLUMINATING. MY HEAT WENT FROM 77 DEGREES ON THE LOWEST SETTING ON THE FACE VENTS, TO 87 DEGREES ON "AUTO A/C" TO THE HIGHEST SETTING AND SWITCHED TO THE FOOT VENTS. IT HAS DONE THIS BEFORE, BUT IT HAS ALWAYS "COME BAC... Read more
Incident date: Apr 9, 2012
THE RADIO WILL TURN OFF BY ITSELF AND TURN BACK ON A FEW SECONDS LATER. ALL OF THE BUTTONS IN THE CENTER CONSOLE BECOME INOPERABLE. THE A/C CONTROLS ALSO BECOME INOPERABLE AND TURNS ON BY ITSELF. IT JUST DOESN'T TURN ON THOUGH, IT TURNS ON 90 DEGREES AND STARTS BLASTING OUT. THIS IS A SAFELY ISSUE BECAUSE AS A DRIVER WE NEVER KNOW WHEN THIS AIR IS JUST GOING TO START BLASTING OUT AT US LIKE FIRE. ... Read more
Crash
Incident date: Apr 9, 2012
THE RADIO WILL TURN OFF BY ITSELF AND TURN BACK ON A FEW SECONDS LATER. ALL OF THE BUTTONS IN THE CENTER CONSOLE BECOME INOPERABLE. THE A/C CONTROLS ALSO BECOME INOPERABLE AND TURNS ON BY ITSELF. IT JUST DOESN'T TURN ON THOUGH, IT TURNS ON 90 DEGREES AND STARTS BLASTING OUT. THIS IS A SAFELY ISSUE BECAUSE AS A DRIVER WE NEVER KNOW WHEN THIS AIR IS JUST GOING TO START BLASTING OUT AT US LIKE FIRE. ... Read more
Crash
Incident date: Apr 9, 2012
THE RADIO WILL TURN OFF BY ITSELF AND TURN BACK ON A FEW SECONDS LATER. ALL OF THE BUTTONS IN THE CENTER CONSOLE BECOME INOPERABLE. THE A/C CONTROLS ALSO BECOME INOPERABLE AND TURNS ON BY ITSELF. IT JUST DOESN'T TURN ON THOUGH, IT TURNS ON 90 DEGREES AND STARTS BLASTING OUT. THIS IS A SAFELY ISSUE BECAUSE AS A DRIVER WE NEVER KNOW WHEN THIS AIR IS JUST GOING TO START BLASTING OUT AT US LIKE FIRE. ... Read more
Crash
Incident date: Sep 25, 2012
THE THIRD LED BRAKE LIGHT IS NOT WORKING PROPERLY. GOT PULLED OVER ON AUGUST 28TH BECAUSE THE OFFICER SAID MY THIRD BRAKE LIGHT WASN'T WORKING. I GOT THE LIGHT TESTED AND THE CAR SHOP SAID THEY WOULD TEST THE LIGHT TO SEE IF IT WAS THE LIGHT ITSELF OR THERE IS A SHORT DUE TO WIRING. THE CAR SHOP SAID THE LIGHT WORKED SO THERE MUST BE A WIRING MALFUNCTION SOME WHERE IN THE CAR THAT MAKES THE LIG... Read more
Incident date: Sep 25, 2012
THE THIRD LED BRAKE LIGHT IS NOT WORKING PROPERLY. GOT PULLED OVER ON AUGUST 28TH BECAUSE THE OFFICER SAID MY THIRD BRAKE LIGHT WASN'T WORKING. I GOT THE LIGHT TESTED AND THE CAR SHOP SAID THEY WOULD TEST THE LIGHT TO SEE IF IT WAS THE LIGHT ITSELF OR THERE IS A SHORT DUE TO WIRING. THE CAR SHOP SAID THE LIGHT WORKED SO THERE MUST BE A WIRING MALFUNCTION SOME WHERE IN THE CAR THAT MAKES THE LIG... Read more
Incident date: Nov 13, 2006
SAME ISSUE AS ALL OTHER POSTING..LOSS OF BRAKES, SHUDDER, LIGHTS GO OFF. I HAD IT TOWED IN. AS IT WAS UNDER WARRANTY, THEY REPROGRAMMED AND REDID ALL BRAKES...NOW, SAME PROBLEM 9 MONTHS AGO..I CLEARED EVERYTHING AND IT RECURRED AGAIN..THIS IS LIFETHREATENING...I'M AMAZED NO ACTION HAS BEEN TAKEN WITH ALL THESE POSTS (AND MANY OTHERS ON OTHER COMPLIANT BOARDS). WILL SOMEONE HAVE TO GET KILLED AN... Read more
Incident date: Sep 10, 2012
EXPERIENCED VERY SLOW ACCELERATOR RESPONSE SINCE VEHICLE WAS BRAND NEW. NOW IN ADDITION TO THAT THE CAR IS HAVING HORRIBLE PROBLEMS WHILE BRAKING, TRANSMISSION BANGS OUT OF GEAR, THE CAR ALSO DROPS MULTIPLE GEARS AT ONCE WHICH CAUSES A VERY HIGH REV OF ENGINE. IT FEELS SO ROUGH IT MAKES IT FEEL LIKE YOU'VE BEEN HIT FROM BEHIND. THIS CAR FEELS VERY UNSAFE TO DRIVE. THERE MUST BE FAULTY TRANSM... Read more
Incident date: Sep 10, 2012
EXPERIENCED VERY SLOW ACCELERATOR RESPONSE SINCE VEHICLE WAS BRAND NEW. NOW IN ADDITION TO THAT THE CAR IS HAVING HORRIBLE PROBLEMS WHILE BRAKING, TRANSMISSION BANGS OUT OF GEAR, THE CAR ALSO DROPS MULTIPLE GEARS AT ONCE WHICH CAUSES A VERY HIGH REV OF ENGINE. IT FEELS SO ROUGH IT MAKES IT FEEL LIKE YOU'VE BEEN HIT FROM BEHIND. THIS CAR FEELS VERY UNSAFE TO DRIVE. THERE MUST BE FAULTY TRANSM... Read more
Incident date: Oct 25, 2012
WHEN THE PASSENGER SEAT IS OCCUPIED BY AN ADULT (150 LBS+), THE PASSENGER AIRBAG WARNING LIGHT WILL SOMETIMES ILLUMINATE INDICATING THAT THE PASSENGER AIRBAG HAS BEEN DISABLED. INFINITI HAS BEEN INVOLVED WITH REPAIRING THE CAR 4 TIMES FOR THIS ISSUE. AT THIS POINT THEY ARE NO LONGER WILLING TO FURTHER INVESTIGATE THE ISSUE AND SAY IT IS WORKING AS INTENDED EVEN THOUGH THE LIGHT INTERMITTENTLY IL... Read more
Incident date: Oct 31, 2012
THE DRIVERS SEAT BASE BROKE LOOSE FROM THE METAL LEVER THAT ADJUSTS THE HEIGHT OFF THE FLOOR AND THE SEAT TRACK IS RESTING ON THE FLOOR . THE SEAT CANNOT BE ADJUSTED LEVEL AND THE CAR CANNOT BE DRIVEN WITH THE BROKEN SEAT POSITION. DEALER SAID REPAIR IS NOT COVERED UNDER RECALL AND WILL BE OWNERS RESPONSIBILITY. *TR
Incident date: Oct 29, 2012
I NOTICED FOR A COUPLE OF WEEKS MY SEAT WOULD ROCK BACK AND FORTH WHEN I ACCELERATED. YESTERDAY WHEN I SAT DOWN IN MY CAR, I HEARD A LOUD CLUNK AND IT WAS MY DRIVER'S SEAT WHICH APPARENTLY BROKE OFF THE MECHANISM THAT HOLDS IT. I RESEARCHED AND SAW MANY USERS ARE REPORTING THE SAME ISSUE. NOW I HAVE A BROKEN DRIVER'S SEAT IN MY CAR. *TR
Incident date: Apr 26, 2012
BRAKE PROBLEM USUALLY OCCURS AFTER A TURN WHEN ACCELERATING TO ABOUT 20 TO 30 MPH. STEERING WHEEL BEGAN TO VIBRATE WHEN PRESSURE IS APPLIED TO THE BRAKES, BRAKE DASH LIGHTS COMES ON AND THE BRAKE PEDAL PULSATES AND GOES ALL THE WAY TO THE FLOOR. SOUNDS ALSO ARE HEARD FROM THE FRONT BRAKES (RUBBING AND GRINDING). THE VEHICLE WILL BARELY STOP WHEN THIS HAPPENS. THANK GOD WE ARE NOT GOING AT A HIGH R... Read more
Incident date: Apr 26, 2012
BRAKE PROBLEM USUALLY OCCURS AFTER A TURN WHEN ACCELERATING TO ABOUT 20 TO 30 MPH. STEERING WHEEL BEGAN TO VIBRATE WHEN PRESSURE IS APPLIED TO THE BRAKES, BRAKE DASH LIGHTS COMES ON AND THE BRAKE PEDAL PULSATES AND GOES ALL THE WAY TO THE FLOOR. SOUNDS ALSO ARE HEARD FROM THE FRONT BRAKES (RUBBING AND GRINDING). THE VEHICLE WILL BARELY STOP WHEN THIS HAPPENS. THANK GOD WE ARE NOT GOING AT A HIGH R... Read more
Incident date: Apr 26, 2012
BRAKE PROBLEM USUALLY OCCURS AFTER A TURN WHEN ACCELERATING TO ABOUT 20 TO 30 MPH. STEERING WHEEL BEGAN TO VIBRATE WHEN PRESSURE IS APPLIED TO THE BRAKES, BRAKE DASH LIGHTS COMES ON AND THE BRAKE PEDAL PULSATES AND GOES ALL THE WAY TO THE FLOOR. SOUNDS ALSO ARE HEARD FROM THE FRONT BRAKES (RUBBING AND GRINDING). THE VEHICLE WILL BARELY STOP WHEN THIS HAPPENS. THANK GOD WE ARE NOT GOING AT A HIGH R... Read more
Incident date: Jun 16, 2008
BRAKE CALIPERS HAVE FROZEN UP HAVE BEEN REPLACED ALONG WITH ROTORS AND BRAKE PADS ON FOUR OCCASIONS. THESE SAME INCIDENTS WERE REPAIRED ON 6/16/2008; 4/25/2009; 9/12/2011 AND WILL BE AGAIN ON MONDAY 10/22/2012. *TR THIS IS CLEARLY A VEHICLE DEFECT THAT IS SERIOUSLY DANGEROUS FOR ANY INFINITI DRIVER, THE PASSENGERS AND CERTAINLY ANY OTHER DRIVERS ON THE ROAD. I STRONGLY SUGGEST THAT THE NHTSA ... Read more
Incident date: Oct 19, 2012
REAR CENTER BRAKE LIGHT(LED) WORKS INTERMITTENTLY THEREBY NEARLY CAUSING REAR END COLLISION. CAR CAME INCHES FROM REAR ENDING ME. HAD TWO WARNINGS FROM LOCAL POLICE. *TR
Incident date: Oct 2, 2012
I HAD COME TO A COMPLETE STOP AT A CROSSWALK. MY FOOT WAS FIRMLY ON THE BRAKE AND THE AUTOMATIC TRANSMISSION IN DRIVE. SUDDENLY THE CAR JUMPED FORWARD IN SMALL INCREMENTS WITH A SOUND INDICATING THAT THE ANT-LOCK BRAKES WERE RELEASING AND APPLYING THE BRAKES IN RAPID SUCCESSION. I STOOD ON THE BRAKES AND THE CAR STOPPED ONLY TO REPEAT THE PROBLEM ONCE MORE WHILE I WAS STANDING ON THE BRAKES. IN... Read more
Incident date: Oct 15, 2012
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT WHILE DRIVING 10 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE SLT LIGHT AND VDC OFF LIGHT ILLUMINATED ON THE INSTRUMENT PANEL WHEN SHE RESTARTED THE VEHICLE. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR INSPECTION. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO DID NOT OFFER ANY ASSISTANCE. THE FAIL... Read more
Incident date: Sep 3, 2012
TRUNK WILL NOT OPEN UNLESS YOU USE TRUNK RELEASE INSIDE OF TRUNK DOOR. *TR
Incident date: Sep 3, 2012
TRUNK WILL NOT OPEN UNLESS YOU USE TRUNK RELEASE INSIDE OF TRUNK DOOR. *TR
Incident date: Jan 25, 2012
I WAS DRIVING IN THE CITY THEN SUDDENLY THE AIRBAG PASSENGER SIDE TURN ON WITH FLASHING INTER MITT THEN I TAKE IT TO THE DEALER AND THEY REST IT ,AFTER ONE WEEK THE AIR BAG GET ON AGAIN , I AM NOW SCARE TO DRIVE THE SUV BECAUSE I HAVE A 3 CHILDREN S AND I NEED TO HELP ME WITH THIS PROBLEM FOR THE SAFETY OF MY CHILDREN. THANKS [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA... Read more
Incident date: Oct 16, 2012
SAFETY EQUIPMENT FAILURE - DURING HIGHWAY DRIVING WITH 205LB DRIVER, THE DRIVER'S SEAT FRAME FAILED AND FELL APPROX. 1/2 INCH IN LEFT REAR OF SEAT. UPON INSPECTION, APPLYING MINIMAL SIDE PRESSURE TO THE DRIVER'S SEAT BACK IN THE DIRECTION OF THE PASSENGER WILL LIFT LEFT REAR OF SEAT APPROX. 2 INCHES AND FLEX THE SEAT LATERALLY. APPLYING PRESSURE THE REAR OF THE HEADREST TOWARD THE FRONT OF VEHI... Read more
Incident date: Oct 11, 2012
I HAVE A 2005 INFINITY QX56 AND RECENTLY THE VEHICLE HAS STALLED OUT WHILE ON THE FREEWAY BECAUSE OF THE RUNNING OUT OF GAS WHEN THE FUEL GAUGE IS SHOWING OVER A 1/4 TANK STILL REMAINING. CONTACTED INFINITY AND INFORMED THEM OF NHTSA CAMPAIGN ID NUMBER: 10V074000 WHICH SAYS "THE INSTRUMENT PANEL FUEL GAUGE MAY INACCURATELY DISPLAY THAT THE VEHICLE STILL HAS SOME FUEL, TYPICALLY ABOUT ONE QUARTER T... Read more
Incident date: Oct 11, 2012
I HAVE A 2005 INFINITY QX56 AND RECENTLY THE VEHICLE HAS STALLED OUT WHILE ON THE FREEWAY BECAUSE OF THE RUNNING OUT OF GAS WHEN THE FUEL GAUGE IS SHOWING OVER A 1/4 TANK STILL REMAINING. CONTACTED INFINITY AND INFORMED THEM OF NHTSA CAMPAIGN ID NUMBER: 10V074000 WHICH SAYS "THE INSTRUMENT PANEL FUEL GAUGE MAY INACCURATELY DISPLAY THAT THE VEHICLE STILL HAS SOME FUEL, TYPICALLY ABOUT ONE QUARTER T... Read more
Incident date: Oct 10, 2012
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT WHILE A PASSENGER WAS ADJUSTING THE PASSENGER'S SEAT, IT BECAME DETACHED FROM THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE SEAT ASSEMBLY FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE ISSUE. THE FAILURE AND CURRENT MILEAGES WERE 104,000.
Incident date: Mar 5, 2012
THE TRANSMISSION IN THE M37'S HAVE A MAJOR FLAW. IT IS A 7 SPEED AND HAS A DIFFICULT TIME FIGURING WHAT GEAR TO GO INTO. WHEN YOU ARE ACCELERATING ONTO AN OFF RAMP THERE IS A MAJOR DELAY AND THE TRANSMISSION CAN'T FIGURE OUT WHAT GEAR TO GO INTO. YOU COULD BE KILLED TRYING TO GET ON AN INTERSTATE BECAUSE THE CAR WON'T GO. WHEN YOU SLOW DOWN THE TRANSMISSION WILL GEAR DOWN SPORADICALLY. WHEN Y... Read more
Incident date: Aug 6, 2012
INTERMITTENT LOSS OF CONTROL OF FRONT WINDOW DEFOGGER, REAR WINDOW DEFROSTER, RADIO, A/C. THIS HAPPENS RANDOMLY WHILE DRIVING CAUSING LOSS OF VISIBILITY IN COLD OR RAINY WEATHER. THIS PROBLEM STARTED HAPPENING ON RARE OCCASION BUT THE FREQUENCY IS GETTING PROGRESSIVELY WORSE AND NOW HAPPENS ALMOST EVERY TIME THE VEHICLE IS DRIVEN! *TR
Incident date: Aug 6, 2012
INTERMITTENT LOSS OF CONTROL OF FRONT WINDOW DEFOGGER, REAR WINDOW DEFROSTER, RADIO, A/C. THIS HAPPENS RANDOMLY WHILE DRIVING CAUSING LOSS OF VISIBILITY IN COLD OR RAINY WEATHER. THIS PROBLEM STARTED HAPPENING ON RARE OCCASION BUT THE FREQUENCY IS GETTING PROGRESSIVELY WORSE AND NOW HAPPENS ALMOST EVERY TIME THE VEHICLE IS DRIVEN! *TR
Incident date: Oct 12, 2011
DRIVER SEAT MOVES FORWARD AND BACK UNDER BRAKING AND BACK UNDER ACCELERATION. WHILE BRAKING IT WILL PUSH THE DRIVER CLOSER TO THE STEERING WHEEL AND COULD CAUSE HARM TO ONES SELF WITH THE SEAT BELT. *TR
Incident date: Jul 16, 2012
BOTH MY DRIVER SIDE DOORS WILL NOT LOCK OR UNLOCK DUE TO FAULTY ACTUATORS. THIS IS A VERY COMMON ISSUE THAT HAPPENS TO MANY NISSAN OWNERS. THIS IS A CONCERN FOR SAFETY AS I CANNOT LOCK MY CAR OR UNLOCK WITH OUT GOING IN AND OUT MY PASSENGER SIDE OF MY CAR. *TR
Incident date: Jul 16, 2012
BOTH MY DRIVER SIDE DOORS WILL NOT LOCK OR UNLOCK DUE TO FAULTY ACTUATORS. THIS IS A VERY COMMON ISSUE THAT HAPPENS TO MANY NISSAN OWNERS. THIS IS A CONCERN FOR SAFETY AS I CANNOT LOCK MY CAR OR UNLOCK WITH OUT GOING IN AND OUT MY PASSENGER SIDE OF MY CAR. *TR
Incident date: Jul 16, 2012
BOTH MY DRIVER SIDE DOORS WILL NOT LOCK OR UNLOCK DUE TO FAULTY ACTUATORS. THIS IS A VERY COMMON ISSUE THAT HAPPENS TO MANY NISSAN OWNERS. THIS IS A CONCERN FOR SAFETY AS I CANNOT LOCK MY CAR OR UNLOCK WITH OUT GOING IN AND OUT MY PASSENGER SIDE OF MY CAR. *TR
Incident date: Oct 10, 2012
I WAS DRIVING AT AROUND 30- 35MPH AND SUDDENTLY CAR SLOWED DOWN WITH BRAKE LIGHT ON. I TURNED THE EMERGENCY LIGHTS ON AND MOVED TO RIGHT MOST LANE. SWTICHED OFF THE CAR. SWITHED ON BACK. IT WORKED FINE. IT HAPPENED TWICE WITH ME. ONLY WORRY IS THAT WHILE TRAVELLING ON FREEWAY IF CAR SIDDENLY SLOWS DOWN, WHICH MAY BE EXTERMELY DANGEROUS. SO NEED ADVISE WHAT IS REQUIRED TO BE DONE. *TR
Incident date: Oct 10, 2012
I WAS DRIVING AT AROUND 30- 35MPH AND SUDDENTLY CAR SLOWED DOWN WITH BRAKE LIGHT ON. I TURNED THE EMERGENCY LIGHTS ON AND MOVED TO RIGHT MOST LANE. SWTICHED OFF THE CAR. SWITHED ON BACK. IT WORKED FINE. IT HAPPENED TWICE WITH ME. ONLY WORRY IS THAT WHILE TRAVELLING ON FREEWAY IF CAR SIDDENLY SLOWS DOWN, WHICH MAY BE EXTERMELY DANGEROUS. SO NEED ADVISE WHAT IS REQUIRED TO BE DONE. *TR
Incident date: Sep 5, 2012
I PURCHASED NEW TIRES AT INFINITI OF COCONUT CREEK SEPTEMBER 2012. THERE IS A VIBRATION AND NOISE AT LOW SPEED, BELOW 30 MPH. I TOOK IT BACK TO THE DEALER NUMEROUS TIMES AND WAS TOLD IT IS NOT THE TIRES, IT IS THE SUSPENSION THAT IS LOOSE AND I WILL JUST HAVE TO LIVE WITH IT. PER THE DEALER, INFINITI KNOWS THERE IS A PROBLEM WITH THE SUSPENSION ON THE QX56 AND THE ARMADA AND THERE IS NO FIX. TH... Read more
Incident date: Sep 5, 2012
I PURCHASED NEW TIRES AT INFINITI OF COCONUT CREEK SEPTEMBER 2012. THERE IS A VIBRATION AND NOISE AT LOW SPEED, BELOW 30 MPH. I TOOK IT BACK TO THE DEALER NUMEROUS TIMES AND WAS TOLD IT IS NOT THE TIRES, IT IS THE SUSPENSION THAT IS LOOSE AND I WILL JUST HAVE TO LIVE WITH IT. PER THE DEALER, INFINITI KNOWS THERE IS A PROBLEM WITH THE SUSPENSION ON THE QX56 AND THE ARMADA AND THERE IS NO FIX. TH... Read more
Incident date: Oct 6, 2012
WHEN THE HEADLIGHTS ARE ON AT NIGHT AND USING THE TURN SIGNAL, WHEN THE TURN SIGNAL CANCELS AFTER A TURN, THE HEADLIGHTS TURN OFF BRIEFLY THEN COME BACK ON. AN ONLINE SEARCH HAS SHOWN THAT THE 2000-2003 NISSAN MAXIMA AND INFINITI I30 IS AFFECTED BY THIS. *TR
Incident date: Oct 2, 2012
DURING MY EVENING DRIVE HOME ON A LOCAL HIGHWAY / TOLL ROAD I SMELLED A STRONG PUNGENT BURNT OIL SMELL THRU THE AIR VENTS. AS I WAS AT THE END OF MY COMMUTE I PARKED THE CAR AND NOTED OIL DRIPPING FROM THE RIGHT FRONT AREA OF THE CAR. AFTER IT COOLED OFF I TRACED THE LEAK TO A POWER STEERING LINE UP HIGH AT THE BULKHEAD. I PULLED THE OUTER CHAFE GUARD BACK AND ADDITIONAL POWER STEERING FLUID POURE... Read more