Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,875 complaints for INFINITI
Incident date: May 21, 2013
CAR WOULD DIE AFTER BEING STARTED. LAG TIME IN ACCELERATION. UPON INSPECTION WE WERE TOLD THE REAR TIMING COVER HAS A SEAL INSIDE OF IT THAT IS BROKEN. THE MECHANICS SHOWED US 4 VEHICLES IN THEIR SHOP WITH THE SAME ISSUE. THE SEAL INSIDE THIS COVER IS SO HARD TO REACH THE ENTIRE ENGINE MUST BE DROPPED IN ORDER TO FIX THIS. IT IS A $3K+ JOB. THE MECHANICS ADVISED THAT UNTIL NISSAN FIXES THE QU... Read more
Incident date: May 21, 2013
CAR WOULD DIE AFTER BEING STARTED. LAG TIME IN ACCELERATION. UPON INSPECTION WE WERE TOLD THE REAR TIMING COVER HAS A SEAL INSIDE OF IT THAT IS BROKEN. THE MECHANICS SHOWED US 4 VEHICLES IN THEIR SHOP WITH THE SAME ISSUE. THE SEAL INSIDE THIS COVER IS SO HARD TO REACH THE ENTIRE ENGINE MUST BE DROPPED IN ORDER TO FIX THIS. IT IS A $3K+ JOB. THE MECHANICS ADVISED THAT UNTIL NISSAN FIXES THE QU... Read more
Incident date: May 21, 2013
CAR WOULD DIE AFTER BEING STARTED. LAG TIME IN ACCELERATION. UPON INSPECTION WE WERE TOLD THE REAR TIMING COVER HAS A SEAL INSIDE OF IT THAT IS BROKEN. THE MECHANICS SHOWED US 4 VEHICLES IN THEIR SHOP WITH THE SAME ISSUE. THE SEAL INSIDE THIS COVER IS SO HARD TO REACH THE ENTIRE ENGINE MUST BE DROPPED IN ORDER TO FIX THIS. IT IS A $3K+ JOB. THE MECHANICS ADVISED THAT UNTIL NISSAN FIXES THE QU... Read more
Incident date: Jul 12, 2012
TL* THE CONTACT OWNS A 2004 INFINITI I35. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITH THE ILLUMINATION OF THE CHECK ENGINE WARNING LIGHT. THE FAILURE RECURRED TWICE. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE IT WAS ADVISED TO THE CONTACT THAT THE CAM SHAFT AND CRANK SHAFT SENSORS NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE... Read more
Incident date: May 1, 2013
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 56 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V455000 ( ENGINE AND ENGINE COOLING ). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MIL... Read more
Incident date: May 1, 2013
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 56 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS NOT DIAGNOSED. THE MANUFACTURER WAS CONTACTED ABOUT THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V455000 ( ENGINE AND ENGINE COOLING ). THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE AND CURRENT MIL... Read more
Incident date: May 17, 2013
I WAS ON THE SIDE OF A MOUNTAIN ROAD WHEN SUDDENLY THE CAR STARTED SHAKING AND I LOST ENGINE POWER AS WELL AS POWER STEERING. ALL ENGINE LIGHTS TURNED ON. I LOOKED THIS UP, AND IT SEEMS LIKE MANY PEOPLE HAVE HAD THIS PROBLEM SO THERE WAS RECALL ON THE INFINITI G35 SEDAN, BUT INTERESTINGLY NOT ON THE COUPE. THE RECALL IS REGARDING THE CAMSHAFT POSITIONING SENSOR. I HAD MY CAR TOWED AFTERWARDS T... Read more
Incident date: May 17, 2013
I WAS ON THE SIDE OF A MOUNTAIN ROAD WHEN SUDDENLY THE CAR STARTED SHAKING AND I LOST ENGINE POWER AS WELL AS POWER STEERING. ALL ENGINE LIGHTS TURNED ON. I LOOKED THIS UP, AND IT SEEMS LIKE MANY PEOPLE HAVE HAD THIS PROBLEM SO THERE WAS RECALL ON THE INFINITI G35 SEDAN, BUT INTERESTINGLY NOT ON THE COUPE. THE RECALL IS REGARDING THE CAMSHAFT POSITIONING SENSOR. I HAD MY CAR TOWED AFTERWARDS T... Read more
Incident date: May 17, 2013
I WAS ON THE SIDE OF A MOUNTAIN ROAD WHEN SUDDENLY THE CAR STARTED SHAKING AND I LOST ENGINE POWER AS WELL AS POWER STEERING. ALL ENGINE LIGHTS TURNED ON. I LOOKED THIS UP, AND IT SEEMS LIKE MANY PEOPLE HAVE HAD THIS PROBLEM SO THERE WAS RECALL ON THE INFINITI G35 SEDAN, BUT INTERESTINGLY NOT ON THE COUPE. THE RECALL IS REGARDING THE CAMSHAFT POSITIONING SENSOR. I HAD MY CAR TOWED AFTERWARDS T... Read more
Incident date: May 2, 2013
WHILE DRIVING HOME FROM WORK AND IN A POSTED 25 MPH SPEED ZONE THE DRIVERS SIDE SEAT WITHOUT WARNING COLLAPSED FALLING TO THE FLOORBOARD. FORTUNATELY I WAS TRAVELING AT A LOW SPEED DUE TO BEING IN A HIGH PEDESTRIAN AREA. I GOT MY CAR STOPPED, EXITED THE CAR AND IMMEDIATELY COULD SEE THAT THE SEAT HAD COLLAPSED AND FALLEN ONTO THE FLOORBOARD. I IMMEDIATELY CALLED THE INIFINITI DEALERSHIP THAT WAS L... Read more
Incident date: May 9, 2013
MICHELIN PILOT SPORT AS PLUS ARE STARTING TO FALL APART IN THE TREAD AREA. MICHELIN TIRE SALESMAN INFORMED ME THAT THEY WERE "CHUNKING" A CONDITION THAT HAS BEEN NOTED ON CARS BROUGHT IN FOR EVALUATION OF THE TIRES. TIRES ARE ACTUALLY FALLING APART IN THE TREAD AREA AND COULD LEAD TO PREMATURE BLOWOUTS OR MASSIVE CHANGE OF BALANCE WHICH CAN RESULT IN LOSS OF LIFE IF BEING DRIVEN BY AN UNSUSPECTIN... Read more
Incident date: May 4, 2013
TL* THE CONTACT OWNS A 2012 INFINITI G25. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE PASSENGER'S SIDE REAR TIRE BLEW WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER FOR REPAIR WHERE AN INVESTIGATION WAS PERFORMED, BUT THE DEALER WAS UNABLE TO DUPLICATE PROBLEM. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. THE... Read more
Incident date: Mar 1, 2013
THE HIGH MOUNT THIRD STOP LIGHT WORKS INTERMITTENTLY ON MY 2006 INFINITI G35 SEDAN. THIS IS MY WIFE'S CAR AND I AM CONCERN FOR THE SAFETY OF HER AND OTHERS ON THE ROAD, AS THIS IS A SAFETY LIGHT THAT SHOULD NOT FAIL. AFTER THIS HAS BEEN BROUGHT TO MY ATTENTION I HAVE NOTICED THAT OTHER INFINITI CARS ON THE ROAD HAVE THE SAME PROBLEM. THIS IS CLEARLY A SAFETY PROBLEM THAT SHOULD NOT BE OVERLOOKED. ... Read more
Incident date: Jan 25, 2013
THE VEHICLE STARTED HESITATING AND STALLING FOR NO APPARENT REASON. I WOULD BE DRIVING FOR VARIABLE AMOUNTS OF TIME, FROM 5 TO 20 MINUTES, WHEN THE ENGINE POWER WOULD JUST CUT OUT. THIS WAS AT STOPLIGHTS, WHILE DOING HIGHWAY SPEEDS, AND EVERYTHING IN-BETWEEN, THERE DOES NOT SEEM TO BE ANY CONSISTENT REASON. BASED ON RESEARCH ON VARIOUS WEBSITES, IT APPEARS TO BE A CAMSHAFT OR CRANKSHAFT SENSOR.... Read more
Incident date: Dec 5, 2012
TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED WHILE THE PASSENGER SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER BUT THE CONTACT WAS NOT AWARE OF THE REPAIRS THAT NEEDED TO BE PERFORMED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 13V069000 (AI... Read more
Incident date: Jan 1, 2012
THIRD-BRAKE LIGHT INTERMITTENTLY WORKS AND GOES OUT. DOES NOT WORK 80% OF THE TIME. *TR
Incident date: Jan 1, 2012
THIRD-BRAKE LIGHT INTERMITTENTLY WORKS AND GOES OUT. DOES NOT WORK 80% OF THE TIME. *TR
INFINITI
999R5-AR000
(9999) - EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.
Apr 24, 2013
Incident date: Jun 10, 2007
RADIO SHOWS CODE ERR2. I PURCHASED MY INFINITY QX4 IN 2001. THE RADIO/6CD CHANGER SHOWED ERR2. I TOOK SUV TO DEALERSHIP AND WAS TOLD RADIO WENT BAD SO I PURCHASED A REPLACEMENT FROM THE DEALERSHIP. IT WORKED FINE FOR ANOTHER 3 YEARS AND WENT BAD WITH ERR2. THERE IS A PROBLEM HERE AND INFINITY IS NOT ACCEPTING RESPONSIBILITY. I WANT A REPLACEMENT. I SPENT TOO MUCH MONEY ON THIS VEHICLE TO HAVE A DE... Read more
Incident date: Apr 24, 2013
85% OF ALL ACIDENTS OCCUR IN LOW LIGHT CONDITIONS. TIMES WHEN YOUR HEADLIGHTS SHOULD BE IN THE BEST CONDITION. THESE PLASTIC HEADLIGHTS ARE NOT REPAIRABLE AND THE REPLACEMENT COSTS ARE PREHIBITIVE TO REPLACE THEM ON A REGULAR BASIS WHEN THEY FOG OVER OR GET SAND BLASTED. THE MANUFACTURERS SHOULD MAKE THE COMPONENTS ECONOMICALLY REPLACEABLE OR THEY SHOULD HAVE TO REPLACE ALL OF THE HEADLIGHTS THAT ... Read more
Incident date: Apr 4, 2013
PASSENGER SIDE AIRBAG LIGHT STARTED FLASHING, TOOK TO COLUMBUS INFINITI WHO TOLD ME FAULTY ELECTRICAL SYSTEM AND TO FIX OVER $3000. I SAID NO WENT HOME AND LOOKED UP ON INTERNET 2 RECALLS FEB 2008 AND OCT 2008 FOR THE SAME PROBLEM, 08V521000 AND 08V066000. I CALLED BACK DEALER AND THEY TOLD ME EVEN THOUGH IT IS THE SAME PROBLEM MY CALL WAS NOT INVOLVED IN THESE RECALLS. I CONTACTED INFINITI CORP... Read more
Incident date: Apr 4, 2013
PASSENGER SIDE AIRBAG LIGHT STARTED FLASHING, TOOK TO COLUMBUS INFINITI WHO TOLD ME FAULTY ELECTRICAL SYSTEM AND TO FIX OVER $3000. I SAID NO WENT HOME AND LOOKED UP ON INTERNET 2 RECALLS FEB 2008 AND OCT 2008 FOR THE SAME PROBLEM, 08V521000 AND 08V066000. I CALLED BACK DEALER AND THEY TOLD ME EVEN THOUGH IT IS THE SAME PROBLEM MY CALL WAS NOT INVOLVED IN THESE RECALLS. I CONTACTED INFINITI CORP... Read more
Incident date: Feb 15, 2013
I WAS DRIVING DOWN THE ROAD WHEN MY BRAKES STARTED TO SKIP. I STOP MY VEHICLE AND PUT THE VEHICLE IN PARK AND THEN PUT IT BACK IN DRIVE THEN I WAS ABLE TO DRIVE AGAIN AS NORMAL. IT HAPPEN THREE MORE TIMES AFTER THAT. IT'S VERY DANGEROUS FOR THIS KIND OF ISSUE TO OCCUR IN TRAVEL WHILE DRIVING AT ANY RATE OF SPEED. I NEED THIS ISSUE LOOKED AT BY THE DEALER SHIP AT THEIR EXPENSE. *TR
Incident date: Feb 15, 2013
I WAS DRIVING DOWN THE ROAD WHEN MY BRAKES STARTED TO SKIP. I STOP MY VEHICLE AND PUT THE VEHICLE IN PARK AND THEN PUT IT BACK IN DRIVE THEN I WAS ABLE TO DRIVE AGAIN AS NORMAL. IT HAPPEN THREE MORE TIMES AFTER THAT. IT'S VERY DANGEROUS FOR THIS KIND OF ISSUE TO OCCUR IN TRAVEL WHILE DRIVING AT ANY RATE OF SPEED. I NEED THIS ISSUE LOOKED AT BY THE DEALER SHIP AT THEIR EXPENSE. *TR
Incident date: Feb 15, 2013
I WAS DRIVING DOWN THE ROAD WHEN MY BRAKES STARTED TO SKIP. I STOP MY VEHICLE AND PUT THE VEHICLE IN PARK AND THEN PUT IT BACK IN DRIVE THEN I WAS ABLE TO DRIVE AGAIN AS NORMAL. IT HAPPEN THREE MORE TIMES AFTER THAT. IT'S VERY DANGEROUS FOR THIS KIND OF ISSUE TO OCCUR IN TRAVEL WHILE DRIVING AT ANY RATE OF SPEED. I NEED THIS ISSUE LOOKED AT BY THE DEALER SHIP AT THEIR EXPENSE. *TR
Incident date: Apr 8, 2013
2000 INFINITI I30 WITH APPROX. 100K MILES. THE VEHICLE IS USED AS A SPARE AND IS GARAGE KEPT. WENT TO GET AN OIL/FILTER CHANGE AND FOUND THE FRAME UNDER THE RADIATOR IS COMPLETELY RUSTED AND IS ACTUALLY SAGGING. IT LOOKS LIKE THIS PART OF THE FRAME SUPPORTS THE ENGINE MOUNT THAT'S LOCATED NEAR THE RADIATOR ALSO. NEEDLESS TO SAY, THIS IS VERY UNSAFE. THE REST OF THE VEHICLE IS IN VERY GOOD CON... Read more
Incident date: Sep 1, 2004
THIS CAR HAS A BAD CASE OF AUTOMATIC ACCELERATION. SINCE IT HAS BEEN DOING THIS FOR THE PAST 9 YEARS, I'VE GOTTEN FAMILIAR WITH THE SYMPTONS. THERE ARE A NUMBER OF WAYS THE CAR WILL SIMPLY ACCELERATE ON ITS OWN AND ALL OF THEM OCCUR WHEN BRAKING: 1) WHILE SITTING AT A COMPLETE STOP WITH THE TRANSMISSION IN DRIVE AND FOOT ON THE BRAKE, THE ENGINE WILL SUDDENLY JUST REV UP TO 4 OR 5 THOUSAND RPM. ... Read more
Incident date: Sep 1, 2004
THIS CAR HAS A BAD CASE OF AUTOMATIC ACCELERATION. SINCE IT HAS BEEN DOING THIS FOR THE PAST 9 YEARS, I'VE GOTTEN FAMILIAR WITH THE SYMPTONS. THERE ARE A NUMBER OF WAYS THE CAR WILL SIMPLY ACCELERATE ON ITS OWN AND ALL OF THEM OCCUR WHEN BRAKING: 1) WHILE SITTING AT A COMPLETE STOP WITH THE TRANSMISSION IN DRIVE AND FOOT ON THE BRAKE, THE ENGINE WILL SUDDENLY JUST REV UP TO 4 OR 5 THOUSAND RPM. ... Read more
Incident date: Sep 1, 2004
THIS CAR HAS A BAD CASE OF AUTOMATIC ACCELERATION. SINCE IT HAS BEEN DOING THIS FOR THE PAST 9 YEARS, I'VE GOTTEN FAMILIAR WITH THE SYMPTONS. THERE ARE A NUMBER OF WAYS THE CAR WILL SIMPLY ACCELERATE ON ITS OWN AND ALL OF THEM OCCUR WHEN BRAKING: 1) WHILE SITTING AT A COMPLETE STOP WITH THE TRANSMISSION IN DRIVE AND FOOT ON THE BRAKE, THE ENGINE WILL SUDDENLY JUST REV UP TO 4 OR 5 THOUSAND RPM. ... Read more
Incident date: Jan 21, 2013
PASSENGER AIRBAG SENSOR IS EXTREMELY SENSITIVE TO FRONT PASSENGER POSITION. IF INDIVIDUAL DOES NOT SIT ABSOLUTELY PERFECT, THE INDICATOR LIGHT COMES ON INDICATING THE AIRBAG IS OFF. I AM BECOMING VERY CONCERNED. *TR
Incident date: Apr 13, 2013
I WAS TRAVELING APPROXIMATELY 45 MPH ON ROUTE 73 IN MARLTON NJ. THE BRAKES LOCKED (WITHOUT ME BRAKING) THIS SEEMED TO BE THE AUTO EMERGENCY BRAKING SYSTEM. THERE WAS NOTHING IN FRONT OF ME- NO CAR, PERSON OR OBSTACLE. THE CAR BEHIND ME NEEDED TO SWERVE TO AVOID ME. THIS IS A SERIOUS SAFETY CONCERN. THIS HAPPENED ONE OTHER TIME AND IT DIDN'T OCCUR TO ME THE SERIOUSNESS THE FIRST TIME BECAUSE I... Read more
Incident date: Apr 12, 2013
VEHICLE MOMENTARILY LOST POWER AND DASH INSTRUMENT LIGHTS WENT ON (SLIP, VDC OFF, SERVICE ENGINE SOON). THE IPDM (INTELLIGENT POWER DISTRIBUTION MODULE) WAS REPLACED BY THE DEALER IN DECEMBER 2011 FOR THE SAME PROBLEMS. MY RESEARCH REVEALED THAT THIS IS A COMMON PROBLEM WITH THIS MODEL AND YEAR. SEPARATELY, HIGH MOUNT REAR STOP LIGHT NO LONGER WORKS. RESEARCH INDICATES THIS IS ALSO A COMMON ... Read more
Incident date: Apr 12, 2013
VEHICLE MOMENTARILY LOST POWER AND DASH INSTRUMENT LIGHTS WENT ON (SLIP, VDC OFF, SERVICE ENGINE SOON). THE IPDM (INTELLIGENT POWER DISTRIBUTION MODULE) WAS REPLACED BY THE DEALER IN DECEMBER 2011 FOR THE SAME PROBLEMS. MY RESEARCH REVEALED THAT THIS IS A COMMON PROBLEM WITH THIS MODEL AND YEAR. SEPARATELY, HIGH MOUNT REAR STOP LIGHT NO LONGER WORKS. RESEARCH INDICATES THIS IS ALSO A COMMON ... Read more
Incident date: Apr 12, 2013
VEHICLE WILL LUNGE FROM LEFT TO RIGHT AT HIGHWAY SPEEDS AND UNDER BRAKING. JUST LIKE MANY OTHER COMPLAINTS NEW TIRES, BALANCING, ALIGNMENTS WILL FIX THE PROBLEM FOR A SHORT AMOUNT OF TIME BEFORE ERRATIC STEERING RETURNS. IT REQUIRES CONSTANT CORRECTION TO KEEP THE VEHICLE IN YOUR LANE. ALSO UNDER HEAVY BRAKING THE CAR WILL PULL LEFT OR RIGHT. NEW BRAKE PADS HAVE BEEN INSTALLED ON ALL FOUR CORN... Read more
Incident date: Apr 10, 2013
THE FUEL COVER LOCKING/UNLOCKING SYSTEM DOES NOT WORK. THIS HAS ALSO HAPPENED ON A 2003 NISSAN MURANO I OWNED. *TR
Incident date: Apr 10, 2013
THE FUEL COVER LOCKING/UNLOCKING SYSTEM DOES NOT WORK. THIS HAS ALSO HAPPENED ON A 2003 NISSAN MURANO I OWNED. *TR
Incident date: Apr 10, 2013
THE FUEL COVER LOCKING/UNLOCKING SYSTEM DOES NOT WORK. THIS HAS ALSO HAPPENED ON A 2003 NISSAN MURANO I OWNED. *TR
Incident date: Apr 8, 2013
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED WHILE DRIVING AT UNKNOWN SPEEDS. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS DETERMINED THAT THE CRANK POSITION SENSOR HAD FAILED. THE CONTACT WAS ALSO INFORMED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. TH... Read more
Incident date: Mar 26, 2013
TAKE THE CAR FOR A OIL CHANGE AFTER 8 MONTHS BUT ONLY 1800 MILES AND OIL WAS AT LOW MARK , THIS CAR MODEL YEAR HAVE A TBS REPORT FROM INFINITI FOR OIL CONSUMPTION OC PROBLEM A LOT OF OWNERS HAVE THE SAME PROBLEM INFINITI REFUSE TO REPLACE THE ENGINE OUT OF WARRANTY THEY KNOW IS A PROBLEM WITH THE PISTON RINGS ON THE REV UP 05 07 ENGINES , THEY NEED TO DO A RECALL . [XXX] INFORMATION REDACTE... Read more
Incident date: Apr 7, 2013
WHILE TRAVELING AT NORMAL HIGHWAY SPEEDS ANY ROAD IMPERFECTIONS, POT HOLES, BRIDGES, OR BUMPS WILL CAUSE THE VEHICLE TO VEER TO THE RIGHT AND FEEL AS THOUGH YOU ARE LOOSING CONTROL. TWO HANDS MUST BE USED WHILE ENCOUNTERING ANYTHING OTHER THAN A PERFECT ROAD. IT IS EXTREMELY SCARY AND UNSAFE WHEN TRAVELING AT SPEEDS GREATER THAT 50 MPH. IT FEELS AS THOUGH THE REAR OF THE VEHICLE IS GETTING READY T... Read more
Incident date: Apr 7, 2013
WHILE TRAVELING AT NORMAL HIGHWAY SPEEDS ANY ROAD IMPERFECTIONS, POT HOLES, BRIDGES, OR BUMPS WILL CAUSE THE VEHICLE TO VEER TO THE RIGHT AND FEEL AS THOUGH YOU ARE LOOSING CONTROL. TWO HANDS MUST BE USED WHILE ENCOUNTERING ANYTHING OTHER THAN A PERFECT ROAD. IT IS EXTREMELY SCARY AND UNSAFE WHEN TRAVELING AT SPEEDS GREATER THAT 50 MPH. IT FEELS AS THOUGH THE REAR OF THE VEHICLE IS GETTING READY T... Read more
Incident date: Apr 8, 2009
I HAVE A WELL MAINTAINED 2000 INFINITI I30 WITH 168,000 MILES . THE CAR HAS NEVER BEEN IN AN ACCIDENT. APPROXIMATELY 2009 THE LOWER RADIATOR SUPPORT (FRONT CROSS FRAME TIE BAR) STARTED TO RUST NEAR THE CENTER OF THIS BOXED FRAME MEMBER. PORTIONS OF THE TOP AND FRONT SIDE OF THIS FRAME MEMBER RUSTED THROUGH COMPLETELY SOME TIME IN 2011. THE HOOD LATCH MECHANISM AND HORN ARE FASTENED TO A VERTICAL S... Read more
Incident date: Apr 8, 2009
I HAVE A WELL MAINTAINED 2000 INFINITI I30 WITH 168,000 MILES . THE CAR HAS NEVER BEEN IN AN ACCIDENT. APPROXIMATELY 2009 THE LOWER RADIATOR SUPPORT (FRONT CROSS FRAME TIE BAR) STARTED TO RUST NEAR THE CENTER OF THIS BOXED FRAME MEMBER. PORTIONS OF THE TOP AND FRONT SIDE OF THIS FRAME MEMBER RUSTED THROUGH COMPLETELY SOME TIME IN 2011. THE HOOD LATCH MECHANISM AND HORN ARE FASTENED TO A VERTICAL S... Read more
Incident date: Sep 1, 2012
COMMON PROBLEM WITH THE G35. AUDIO FINISHER CONTROLS THE CLIMATE CONTROL SYSTEM AND STEREO. DOESN'T SOUND LIKE IT IS DANGEROUS BUT IT IS! NO ABILITY TO USE DEFROST IN THUNDERSTORM YESTERDAY AND HAD TO PULL OVER NUMEROUS TIMES. CALLED INFINITI TODAY AND THEIR RECALL DOES NOT COVER MY VIN. THEY OFFER A GOODWILL REPLACEMENT IF YOU BUY ANOTHER CAR ETC. CAR IS NOT SAFE AND I WILL NOT PAY INFINITY... Read more
Incident date: Sep 1, 2012
COMMON PROBLEM WITH THE G35. AUDIO FINISHER CONTROLS THE CLIMATE CONTROL SYSTEM AND STEREO. DOESN'T SOUND LIKE IT IS DANGEROUS BUT IT IS! NO ABILITY TO USE DEFROST IN THUNDERSTORM YESTERDAY AND HAD TO PULL OVER NUMEROUS TIMES. CALLED INFINITI TODAY AND THEIR RECALL DOES NOT COVER MY VIN. THEY OFFER A GOODWILL REPLACEMENT IF YOU BUY ANOTHER CAR ETC. CAR IS NOT SAFE AND I WILL NOT PAY INFINITY... Read more
Incident date: Jun 9, 2011
VEHICLE WILL SHAKE/SHUDDER AT APPROXIMATELY 40 MPH. TORQUE CONVERTER ENGAGES IN LOCK UP IN 5TH GEAR, AND/OR RELEASES THE LOCK UP IN 5TH GEAR AROUND 40MPH. *TR
Incident date: Apr 1, 2013
2011 INFINITI M37. CONSUMER WRITES IN REGARDS TO AIR BAG MALFUNCTION AND ENGINE NOT STARTING. *SMD THE CONSUMER STATED THE AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT, IN WHICH THE REPAIR BILL WAS IN EXCESS OF $20,000. THE CONSUMER ALSO STATED THE BRAKES WERE A CONSTANT PROBLEM.
Crash
Incident date: Apr 1, 2013
2011 INFINITI M37. CONSUMER WRITES IN REGARDS TO AIR BAG MALFUNCTION AND ENGINE NOT STARTING. *SMD THE CONSUMER STATED THE AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT, IN WHICH THE REPAIR BILL WAS IN EXCESS OF $20,000. THE CONSUMER ALSO STATED THE BRAKES WERE A CONSTANT PROBLEM.
Crash
Incident date: Apr 1, 2013
2011 INFINITI M37. CONSUMER WRITES IN REGARDS TO AIR BAG MALFUNCTION AND ENGINE NOT STARTING. *SMD THE CONSUMER STATED THE AIR BAGS DID NOT DEPLOY DURING AN ACCIDENT, IN WHICH THE REPAIR BILL WAS IN EXCESS OF $20,000. THE CONSUMER ALSO STATED THE BRAKES WERE A CONSTANT PROBLEM.
Crash
Incident date: Mar 30, 2013
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT STATED THAT THE FRONT DRIVER'S SEAT FAILED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 85,372.
Incident date: Jul 1, 2008
THIS WELL MAINTAINED 2001 INFINITI I30 WITH 74,000 MILES HAS BEEN DRIVEN FOR APPROX. 11.5 YEARS BY THE ORIGINAL OWNER AND SPOUSE IN THE CINCINNATI AREA. THE CAR HAS BEEN GARAGED 99% OF ALL EVENINGS DURING THAT TIME AND HAS NEVER BEEN IN AN ACCIDENT. APPROXIMATELY 2008 THE LOWER RADIATOR SUPPORT (FRONT CROSS FRAME TIE BAR) STARTED TO RUST NEAR THE CENTER OF THIS BOXED FRAME MEMBER. PORTIONS OF ... Read more