Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Apr 1, 2013
THE TOP MOUNT REAR LIGHT (3RD BRAKE LIGHT) ON MY G35 ONLY WORKS INTERMITTENTLY OR NOT ALL SOMETIMES. IT IS A VERY COMMON PROBLEM WITH THE SEDAN MODEL. COULD BE A POTENTIAL SAFETY ISSUE WITH CARS BEHIND NOT REALIZING THE G35 IN FRONT IS STOPPING. *TR
Incident date: Aug 30, 2013
TL* THE CONTACT OWNS A 2005 INFINITI FX35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 50 MPH, SHE HEARD A LOUD BANGING AS THE VEHICLE REFUSED TO ACCELERATE OVER 45 MPH. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS WHERE THE TECHNICIAN STATED THAT THE TRANSMISSION WOULD NEED TO BE REPLACED. THE VEHICLE WAS TOWED TO A PRIVATE MECHANIC WHERE THE CONTACT WAS THEN INFORMED THAT THE RADIAT... Read more
Incident date: Oct 4, 2013
I NOTICED MY 3RD BRAKE LIGHT WAS NO LONGER WORKING. I HAVE NOTICED OTHER INFINITI G35 COUPES WITH NON- FUNCTIONING 3RD BRAKE LIGHTS. I'VE BEEN TOLD THIS IS A COMMON PROBLEM THAT I BELIEVE SHOULD BE ADDRESSED BY A RE-CALL. IT IS AN EXPENSIVE PART AND LABOR CHARGE TO REPAIR. PLEASE INDUCE INFINITI TO REPLACE THESE LIGHTS AT NO CHARGE TO THE CUSTOMER. THANK YOU. *TR
Incident date: Oct 4, 2013
I NOTICED MY 3RD BRAKE LIGHT WAS NO LONGER WORKING. I HAVE NOTICED OTHER INFINITI G35 COUPES WITH NON- FUNCTIONING 3RD BRAKE LIGHTS. I'VE BEEN TOLD THIS IS A COMMON PROBLEM THAT I BELIEVE SHOULD BE ADDRESSED BY A RE-CALL. IT IS AN EXPENSIVE PART AND LABOR CHARGE TO REPAIR. PLEASE INDUCE INFINITI TO REPLACE THESE LIGHTS AT NO CHARGE TO THE CUSTOMER. THANK YOU. *TR
Incident date: Oct 3, 2013
CAR DIED AT 2 YEARS 35K. WOULDN'T START DESPITE APPARENT ACCESSORY POWER. ROLLED DOWN HILL DAMAGING DOOR. CAR WAS USED NORMALLY EVERY DAY AND WAS NEVER LEFT IN A MANNER THAT WOULD DRAW POWER WHILE PARKED. IT WAS ALSO NEVER LEFT UNDRIVEN FOR MORE THAN 12 HOURS. THE CAR WAS, HOWEVER, DRIVEN FOR MOSTLY SHORT TRIPS. DEALER DIAGNOSED IT AS A DEAD BATTERY. AN INTERNET SEARCH SHOWS THAT THI... Read more
Crash
Incident date: Jan 14, 2013
NORMAL SIZED ADULT SITTING IN THE PASSENGER SEAT, LESS THAN 200 LBS, AIR BAG INDICATOR IS LIT INDICATING AIR BAG IS OFF AND NOT FUNCTIONING. TOOK BACK FOR RECALL, THEY SAID NOTHING NEEDED TO BE DONE. DEALER CLAIMS AIR BAG IS FUNCTIONING NORMALLY. WHEN I CALLED CUSTOMER CARE AND TOLD THEM I HAD NO CONFIDENCE THAT THE AIRBAG WOULD DEPLOY IN THE CASE OF AN ACCIDENT, HER RESPONSE WAS "MY FIRST LINE O... Read more
Incident date: Jun 13, 2013
WHEN FUEL IS LOW AND LOW WARNING LIGHT COMES UP, DISTANCE TO EMPTY APPROXIMATELY 20 MILES. FILL GAS TANK WITH APPROXIMATELY 4 GALLONS OF GAS AND DTE CONTINUES TO DISPLAY 20 MILES EVEN AFTER TURNING CAR OFF/ON OVER SEVERAL DAYS AND DRIVING APPROXIMATELY 30 MILES. DTE DOES NOT RESET UNTIL TANK IS FILLED UP. THIS HAPPENED SEVERAL TIMES. DEALER (COMPETITION INFINITI IN SMITHTOWN NY) TOLD ME THIS IS... Read more
Incident date: Aug 13, 2013
I HAVE A 2008 INFINITI G37S / 6 SPEED, I HAVE GONE THROUGH 3 BATTERIES SINCE I PURCHASED IT USED / CERTIFIED IN 2010. MY BATTERY KEPT DYING SO I BROUGHT IT TO INFINITI AND THEY SAID I HAS A PARASITIC ELECTRICAL DRAW BUT COULD NOT TELL ME WHERE IS WAS COMING FROM. ONE DAY I WALKED UP TO THE CAR WHILE IT WAS SHUTOFF AND I HEARD THE SIX DISC CD CHANGER, MOVING AROUND THE DISCS. THE STOCK CD CHANGER ... Read more
Incident date: Sep 30, 2013
I TOOK MY WELL-MAINTAINED, GARAGED 1999 INFINITI I30 TO THE MECHANIC AFTER NOTICING THE HANDLING GETTING SLOPPY AND SEVERE INNER TIRE WEAR. UPON INSPECTION, HE INFORMED ME THAT THE FRONT CORE SUPPORT (THE BOX BEAM FRAME MEMBER THAT EXTENDS THE WIDTH OF THE CAR AND SUPPORTS THE RADIATOR) WAS RUSTED THROUGH. THE CORROSION IS SEVERE TO THE POINT THAT THE SIDES OF THE BEAM ARE EATEN AWAY OVER 1/3 TO... Read more
Incident date: Sep 30, 2013
I TOOK MY WELL-MAINTAINED, GARAGED 1999 INFINITI I30 TO THE MECHANIC AFTER NOTICING THE HANDLING GETTING SLOPPY AND SEVERE INNER TIRE WEAR. UPON INSPECTION, HE INFORMED ME THAT THE FRONT CORE SUPPORT (THE BOX BEAM FRAME MEMBER THAT EXTENDS THE WIDTH OF THE CAR AND SUPPORTS THE RADIATOR) WAS RUSTED THROUGH. THE CORROSION IS SEVERE TO THE POINT THAT THE SIDES OF THE BEAM ARE EATEN AWAY OVER 1/3 TO... Read more
Incident date: Sep 30, 2013
I TOOK MY WELL-MAINTAINED, GARAGED 1999 INFINITI I30 TO THE MECHANIC AFTER NOTICING THE HANDLING GETTING SLOPPY AND SEVERE INNER TIRE WEAR. UPON INSPECTION, HE INFORMED ME THAT THE FRONT CORE SUPPORT (THE BOX BEAM FRAME MEMBER THAT EXTENDS THE WIDTH OF THE CAR AND SUPPORTS THE RADIATOR) WAS RUSTED THROUGH. THE CORROSION IS SEVERE TO THE POINT THAT THE SIDES OF THE BEAM ARE EATEN AWAY OVER 1/3 TO... Read more
Incident date: Sep 28, 2013
AFTER DRIVING FOR ABOUT 5 MINUTES THE CAR COMPLETELY SHUT OFF. IT WAS BASICALLY A MOVING PARKED CAR!!! THE STEERING WHEEL LOCKED SO IT WAS REALLY HARD TO PULL OVER. THANK GOD I WAS ON A LOCAL STREET. I DIDN'T FORCE THE STEERING TOO MUCH B/C THAT COULD AFFECT THE POWER STEERING. ONCE ON THE SIDE, THE CAR TOOK REALLY LONG TO START UP, I MEAN ABOUT 5 SECONDS FROM HEARING THE CRANK TO ACTUAL STARTUP. ... Read more
Incident date: Sep 27, 2013
I WAS DRIVING NORMALLY THROUGH TOWN AT 30 MPH WHEN THE ENGINE JUST STOPPED AND ALL THE DASH WARNING LIGHTS CAME ON. FORTUNATELY, I WAS ABLE TO SAFELY COAST INTO A PARKING LOT OFF THE ROAD. I PUT THE CAR IN PARK AND TURNED CAR IGNITION TO OFF POSITION. I TURNED IT ON AGAIN AND THE CAR STARTED NORMALLY. I PUT THE CAR INTO REVERSE AND THE ENGINE IMMEDIATELY STALLED. I PUT THE CAR BACK INTO PARK ... Read more
Incident date: Sep 27, 2013
I WAS DRIVING NORMALLY THROUGH TOWN AT 30 MPH WHEN THE ENGINE JUST STOPPED AND ALL THE DASH WARNING LIGHTS CAME ON. FORTUNATELY, I WAS ABLE TO SAFELY COAST INTO A PARKING LOT OFF THE ROAD. I PUT THE CAR IN PARK AND TURNED CAR IGNITION TO OFF POSITION. I TURNED IT ON AGAIN AND THE CAR STARTED NORMALLY. I PUT THE CAR INTO REVERSE AND THE ENGINE IMMEDIATELY STALLED. I PUT THE CAR BACK INTO PARK ... Read more
Incident date: Jul 9, 2013
I WAS DRIVING MY VEHICLE AND ALL OF A SUDDEN I HEARD A NOISE AND THEN THE CHAIR LEANED TO THE RIGHT WHILE I WAS DRIVING AND THEN SHORTLY AFTERWARDS COLLAPSED AND FOUND MYSELF VERY LOW. I QUICKLY PULLED OVER TO SEE WHAT HAPPENED. IT SEEMED THAT THE ASSEMBLY UNDERNEATH THE CHAIR HAD COLLAPSED. TO CONTINUE TO DRIVE, I HAD TO USE SEVERAL PILLOWS TO SIT ON TO REACH A HEIGHT FOR NORMAL DRIVING. ... Read more
Incident date: Dec 3, 2012
INFINITI WILL NOT STAND BEHIND BUBBLING DASHBOARDS--NO RECALL. THE ADHESIVES USED MAY BE THE PROBLEM AFTER SEVERAL YEARS, WHEN THE DASH BEGINS TO BUBBLE AND MELT. INFINITI EXTENDED THE WARRANTY ONLY, AND MANY OWNERS ARE PAST THAT TIME FRAME. THE CONCERN IS NOT JUST THE $1200 COST, BUT SAFETY CONCERNS FOR BREATHING FUMES. THERE ARE MANY REPORTS ONLINE. *TR
Incident date: Sep 22, 2013
CONCERNS NHTSA RECALL 13V-136 RELATES TO POSSIBLE DEFECTIVE AIR BAG INFLATER. INFINITY STATES THAT REPLACEMENT WILL ONLY BE MADE AT AN INFINITY RETAILER WE LIVE IN MISSOULA, MONTANA AND THE NEAREST INFINITY RETAILER IS IN SPOKANE WA OVER 200 MILES FROM OUR HOME. WE DO HAVE A VERY GOOD NISSAN DEALERSHIP WHO HAS MADE ALL OF OUR NECESSARY REPAIRS SINCE WE HAVE OWNED THIS VEHICLE. INFINITY IS A DIV... Read more
Incident date: Sep 22, 2013
CONCERNS NHTSA RECALL 13V-136 RELATES TO POSSIBLE DEFECTIVE AIR BAG INFLATER. INFINITY STATES THAT REPLACEMENT WILL ONLY BE MADE AT AN INFINITY RETAILER WE LIVE IN MISSOULA, MONTANA AND THE NEAREST INFINITY RETAILER IS IN SPOKANE WA OVER 200 MILES FROM OUR HOME. WE DO HAVE A VERY GOOD NISSAN DEALERSHIP WHO HAS MADE ALL OF OUR NECESSARY REPAIRS SINCE WE HAVE OWNED THIS VEHICLE. INFINITY IS A DIV... Read more
Incident date: Sep 1, 2012
WE CONTINUE TO EXPERIENCE INTERMITTENT BRAKE FAILURE 2006 INFINITI QX 56.WE HAVE CONTACTED OUR LOCAL DEALERSHIP WHICH IS INFINITI OF MISSION VIEJO IN SOUTHERN CALIFORNIA. VISE DOES NOT SIMPLY REPROGRAMMING THE BREAK COMPUTER WILL NOT BE A PERMANENT FIX AND THAT WE MUST I REPLACE THE BRAKE BOOSTER WHICH CONTAINS THE DELTA SENSOR. THIS WILL RESULT IN AN APPROXIMATE COST OF $1000 FOR US. OUR INSISTEN... Read more
Incident date: Aug 2, 2013
I HAD ONLY OWNED THIS VEHICLE (INFINITI JX35) FOR A FEW WEEKS WHEN I NOTICED THAT IN STOP AND GO TRAFFIC AND/OR SLOW SPEEDS (15-30 MPH) THE FRONT END WOULD SHAKE AND SHUDDER UNCONTROLLABLY AS IF THE CAR WAS GOING TO STALL. THE ONLY REMEDY WAS TO BUMP ON THE ACCELERATOR TO GET IT GOING FASTER. THIS MADE FOR VERY DANGEROUS DRIVING CONDITIONS AS YOU WERE CONSTANTLY SURGING FORWARD TO KEEP THE CAR F... Read more
Incident date: Jan 11, 2013
WHILE SITTING STOPPED AT A RED LIGHT, I WAS HIT IN THE FRONT BY A DRIVER WHO DROVE INTO THE WRONG LANE. THE DRIVER'S FRONT AIR BAG DEPLOYED. AFTER THE COLLISION, I WAS UNABLE TO REMOVE MY SEAT BELT. THE RED RELEASE BUTTON WOULD PUSH DOWN, BUT THE SEAT BELT BUCKLE WOULD NOT COME OUT. A POLICE OFFICER HAD TO CUT THE BELT TO FREE ME. THIS COULD HAVE BEEN DANGEROUS HAD THERE BEEN A FIRE OR OTHER ... Read more
Crash
Incident date: Sep 25, 2013
THE CAR SIMPLY DIED AFTER PULLING ON TO A BUSY HIGHWAY. IT WOULD NOT START FOR SEVERAL MINUTES. AFTER TAKING THE CAR TO THE INFINITY DEALERSHIP I WAS INFORMED THAT IT WAS A CAM SHIFT SENSOR FAILURE. NOT JUST ONE, BUT TWO SENSORS. I UNDERSTAND THAT THERE WAS A RECALL FOR THIS MODEL BUT I CANNOT GET THE INFINITY TO COMPLY WITH THIS RECALL AND THE SUBSEQUENTLY CHARGED ME $500+ TO REPLACE THE TWO ... Read more
Incident date: Aug 1, 2012
THE CAR LOSES CONTROL AND STEERING SHAKES VIOLENT (TRAMMELING) BUMP STEER. *JS
Incident date: Aug 1, 2012
THE CAR LOSES CONTROL AND STEERING SHAKES VIOLENT (TRAMMELING) BUMP STEER. *JS
Incident date: Sep 28, 2012
THIRD BRAKE LIGHT HAS BEEN OUT FOR AT LEAST A YEAR. *JS
Incident date: Jun 6, 2013
I PURCHASED AN INFINITI FX35 FROM A LOCAL DEALER, AT THE TIME OF PURCHASE, I NOTED SOME CONDENSATION IN THE DRIVER'S SIDE HEADLIGHT, WHICH I QUICKLY POINTED OUT TO THE DEALER. I ALSO PURCHASED AN EXTENDED WARRANTY ON THIS VEHICLE. THEY INSTRUCTED ME TO CALL MY SALESMAN TO SCHEDULE AN APPOINTMENT FOR REPAIR. HE WAS ALWAYS CONVENIENTLY UNAVAILABLE. I COULD NEVER GET AN APPOINTMENT FOR 45 DAYS, AT WH... Read more
Incident date: Jun 1, 2012
THE SYSTEM CONTROLLING THE AC AND THE RADIO COMPLETELY STOPPED WORKING AND THERE IS NO LONGER ANY WAY TO CONTROL IT. ALL THE POWER WINDOWS QUIT WORKING AS WELL. WITH SO MANY REPORTS WOULD BE NICE IF INFINITI TOOK SOME RESPONSIBILITY AND ADDRESSED THE ISSUES. *JS
Incident date: Jun 1, 2012
THE SYSTEM CONTROLLING THE AC AND THE RADIO COMPLETELY STOPPED WORKING AND THERE IS NO LONGER ANY WAY TO CONTROL IT. ALL THE POWER WINDOWS QUIT WORKING AS WELL. WITH SO MANY REPORTS WOULD BE NICE IF INFINITI TOOK SOME RESPONSIBILITY AND ADDRESSED THE ISSUES. *JS
Incident date: Jun 1, 2012
THE SYSTEM CONTROLLING THE AC AND THE RADIO COMPLETELY STOPPED WORKING AND THERE IS NO LONGER ANY WAY TO CONTROL IT. ALL THE POWER WINDOWS QUIT WORKING AS WELL. WITH SO MANY REPORTS WOULD BE NICE IF INFINITI TOOK SOME RESPONSIBILITY AND ADDRESSED THE ISSUES. *JS
Incident date: Jun 1, 2012
THE SYSTEM CONTROLLING THE AC AND THE RADIO COMPLETELY STOPPED WORKING AND THERE IS NO LONGER ANY WAY TO CONTROL IT. ALL THE POWER WINDOWS QUIT WORKING AS WELL. WITH SO MANY REPORTS WOULD BE NICE IF INFINITI TOOK SOME RESPONSIBILITY AND ADDRESSED THE ISSUES. *JS
Incident date: Aug 25, 2013
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE ENGINE STALLED WITHOUT WARNING. THE ENGINE FAILED TO RESTART AND THE VEHICLE WAS TOWED TO THE DEALER. THERE WAS A RECALL ASSOCIATED WITH NHTSA CAMPAIGN ID NUMBER 01V357000 (ENGINE AND ENGINE COOLING); HOWEVER THE CONTACT'S VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS IN THE PROCESS OF B... Read more
Incident date: Sep 14, 2012
FRAME ON DRIVERS SEAT BROKEN CAUSING SEAT TO LIST TO THE LEFT SIDE. PREVIOUSLY REPAIRED BY DEALER WHO INFORMED US AT THE TIME THAT IT COULD NOT BE REPAIRED AGAIN, IT WOULD NEED TO BE REPLACED AT AT COST OF APPROX $1800.00. SEAT CURRENTLY NOW NEEDS REPLACEMENT. THIS IS A ONE OWNER VEHICLE AND HAS BEEN MAINTAINED BY THE DEALERSHIP.
Incident date: Sep 11, 2013
AFTER DRIVING APPROXIMATELY 1/4 MILE, THE CAR BEGAN TO PULL TO THE LEFT VERY STRONGLY; STRONG ENOUGH TO PULL ME INTO ONCOMING TRAFFIC IF IT HAD NOT BEEN SO EARLY IN THE MORNING. I THOUGHT I HAD A FLAT TIRE BUT THE TIRE PRESSURE MONITORS SAID THE PRESSURE WAS PROPER @ 36 PSI. THIS STRONG PULL LASTED ABOUT ANOTHER MILE AND THEN SUBSIDED. IT HAS OCCURRED 2 MORE TIMES SINCE THEN. DEALER HAD THE CA... Read more
Incident date: Sep 11, 2013
AFTER DRIVING APPROXIMATELY 1/4 MILE, THE CAR BEGAN TO PULL TO THE LEFT VERY STRONGLY; STRONG ENOUGH TO PULL ME INTO ONCOMING TRAFFIC IF IT HAD NOT BEEN SO EARLY IN THE MORNING. I THOUGHT I HAD A FLAT TIRE BUT THE TIRE PRESSURE MONITORS SAID THE PRESSURE WAS PROPER @ 36 PSI. THIS STRONG PULL LASTED ABOUT ANOTHER MILE AND THEN SUBSIDED. IT HAS OCCURRED 2 MORE TIMES SINCE THEN. DEALER HAD THE CA... Read more
Incident date: Jul 18, 2013
WE WERE DRIVING LOCALLY AT NORMAL SPEED AND THE CAR SUDDENLY LOST POWER AS THOUGH WE RAN OUT OF GAS. WE WERE ABLE TO SLIDE SOMEWHAT TO THE SIDE OF THE ROAD. AFTER A WHILE, THE CAR STARTED AGAIN AND WE THOUGHT IT WAS JUST SOME KIND OF FLUKE. WE ARE SENIOR CITIZENS AND DO NOT DRIVE A GREAT DEAL HOWEVER WE THOUGHT ALL WAS WELL AND IN AUGUST WE ROAD ON THE HIGHWAY 95 TO CONNECTICUT AND THE EXACT SAM... Read more
Incident date: Dec 1, 2006
I HAVE A 2004 QX56 AND HAVE BEEN HAVING BRAKE PROBLEMS SINCE I FIRST GOT IT. THE BRAKES WERE REPLACED UNDER AN INITIAL RECALL IN 2005, BUT A NEW PROBLEM BEGAN IN 2006 AND HAS BEEN OCCURRING SINCE. INITIALLY, ONLY ABOUT ONCE EVERY 2 MONTHS, THE BRAKES WILL SPORADICALLY PULSATE AND THE CAR WILL COME TO A QUICK HALT. I WOULD JUST RESTART THE CAR AND IT WAS FINE. THE DEALERSHIP SAID IT WAS A F... Read more
Incident date: Apr 1, 2013
A 2005 INFINITY QX56 WAS BEING DRIVEN AT 35 MPH ON A TWO LANE ROAD WHEN THE AUTOMATIC TRANSMISSION COOLER RUPTURED INSIDE THE RADIATOR RELEASING THE ATF FLUID INTO THE RADIATOR. THE TRANSMISSION WAS LOSING ATF THROUGH THE RADIATOR'S PRESSURE RELIEF POINTS AN LOST THE ABILITY TO PROPEL THE CAR WITHIN ONE BLOCK. THE CAR WAS DRIVEN INTO A NEARBY DRIVE AND WAS UNABLE TO MOVE AFTER THAT POINT. THE RUP... Read more
Incident date: Apr 1, 2013
A 2005 INFINITY QX56 WAS BEING DRIVEN AT 35 MPH ON A TWO LANE ROAD WHEN THE AUTOMATIC TRANSMISSION COOLER RUPTURED INSIDE THE RADIATOR RELEASING THE ATF FLUID INTO THE RADIATOR. THE TRANSMISSION WAS LOSING ATF THROUGH THE RADIATOR'S PRESSURE RELIEF POINTS AN LOST THE ABILITY TO PROPEL THE CAR WITHIN ONE BLOCK. THE CAR WAS DRIVEN INTO A NEARBY DRIVE AND WAS UNABLE TO MOVE AFTER THAT POINT. THE RUP... Read more
Incident date: Mar 1, 2013
TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES BECAUSE THE FRONT PASSENGER'S SIDE AIR FAILED TO RECOGNIZE WHEN THE PASSENGER'S SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES FOR THE FAILURE, HOWEVER THE FAILURE WAS NOT CORRECTED AND THE CONTACT WAS NOT AWARE IF THE AIR BAG SENSOR WAS REPLACED. THE MANUFACT... Read more
Incident date: Sep 6, 2013
I WAS ON MY WAY TO SCHOOL DOING 65 ON THE FREEWAY WHEN MY CAR LOSES POWER AND STARTS TO STALL IN THE FREEWAY. IT SOUNDED LIKE IT WAS GOING TO EXPLODE AND COULDN'T ACCELERATE. I GOT OFF THE NEXT EXIT AND IMMEDIATELY PULLED OVER IN A GAS STATION. LATER ON I BROUGHT IT TO THE SHOP AND TOLD ME MY CAMSHAFT BROKE. THERE WAS A RECALL FOR 2003/2004 MODELS FOR CAMSHAFT DOING THIS BUT STOPPED FOR 2005 EVEN ... Read more
Incident date: Aug 31, 2013
I OWN A 2006 INFINITI G35 COUPE THAT HAS LESS THAN 60K MILES AND BURNS TWO QUARTS OF OIL EVERY 1000 MILES. I ORIGINALLY BECAME AWARE OF THE PROBLEM BACK IN 2008. I TOOK MY VEHICLE TO THE DEALERSHIP TO BEGIN EXCESSIVE ENGINE OIL CONSUMPTION TESTING. AT THAT TIME I ONLY DROVE ABOUT 200 MILES A MONTH AND THE DEALER SAID I NEEDED TO BE DRIVING 2500 MILES TO PERFORM THE TEST. I EXPLAINED THAT THERE WAS... Read more
Incident date: Sep 2, 2013
MY INFINITI M37X HESITATES ON TAKE OFF. WHEN COMING TO A STOP THE TRANSMISSION SEEM TO BE DOWN SHIFTING AFTER COMING TO A STOP. IT SHIFTS AT RANDOM TIMES THROUGHOUT THE DRIVING CYCLE. THIS HAS BEEN HAPPENING FOR A LONG TIME. I'M TAKING THE CAR INTO THE DEALER THIS WEEK TO GET THE SOFTWARE UPDATED. THIS IS RIDICULOUS INFINITI. I'M HOPING THERE'S A PERMANENT FIX FOR THIS VERY SOON. *TR
Incident date: Jun 15, 2012
WHEN DRIVING 40-70 MPH AND HITTING ANY ROAD IRREGULARITIES (OFFSETS IN PAVEMENT AT BRIDGES, OLD TO NEW PAVEMENT, MAN HOLE COVERS, ROAD PATCHES) THE VEHICLE BACK END SKIPS SIDEWAYS WITH A LOSS OF CONTROL. THE VEHICLE WILL START TO HEAD INTO THE NEXT LANE AND NEEDS TO BE STEERED IN THE OPPOSITE DIRECTION TO CORRECT IT. WE DO NOT FEEL SAFE DRIVING IT. OTHERS IN THE CAR HAVE SAID THEY HAVE NEVER EXPER... Read more
Incident date: Jun 15, 2012
WHEN DRIVING 40-70 MPH AND HITTING ANY ROAD IRREGULARITIES (OFFSETS IN PAVEMENT AT BRIDGES, OLD TO NEW PAVEMENT, MAN HOLE COVERS, ROAD PATCHES) THE VEHICLE BACK END SKIPS SIDEWAYS WITH A LOSS OF CONTROL. THE VEHICLE WILL START TO HEAD INTO THE NEXT LANE AND NEEDS TO BE STEERED IN THE OPPOSITE DIRECTION TO CORRECT IT. WE DO NOT FEEL SAFE DRIVING IT. OTHERS IN THE CAR HAVE SAID THEY HAVE NEVER EXPER... Read more
Incident date: Sep 9, 2013
SINCE I PURCHASED MY QX56 2006, IT HAS HAPPEN SEVERAL TIMES, I THINK APPROXIMATELY 10TIMES, I GOT SCARED AT THE BEGINNING AND FREAKED OUT, ALL MY FAMILY WAS WITH ME AND WE DIDN'T KNOW WHAT TO DO, ALL I DID WAS TURN THE CAR OFF AND WAIT FOR A MINUTE THEN I DID TURN THE CAR ON AND THE PROBLEM WAS GONE, I'M NOT THE ONLY PERSON THAT HAS THIS HAPPEN AND HOPE THAT YOU GUYS DO SOMETHING ABOUT IT THE ONLY... Read more
Incident date: Sep 9, 2013
MY VEHICLE STALLED WHILE DRIVING CREATING A VERY HAZARDOUS SITUATION. ENGINE RESTARTED WITH HESITATION AND VDC, SLIP, AND SERVICE ENGINE LIGHT CAME ON AND REMAINED ON. I WAS TOLD BY DEALER THAT IT WAS DUE TO A FAULTY CAMSHAFT POSITION SENSOR AND PARTS AND LABOR FOR A NEW ONE WOULD COST AN ESTIMATED $500. THERE IS CURRENTLY A RECALL ON 2003 MODELS FOR THE SAME PROBLEM, RECALL #03V455000. AS I HAV... Read more
Incident date: Sep 9, 2013
MY VEHICLE STALLED WHILE DRIVING CREATING A VERY HAZARDOUS SITUATION. ENGINE RESTARTED WITH HESITATION AND VDC, SLIP, AND SERVICE ENGINE LIGHT CAME ON AND REMAINED ON. I WAS TOLD BY DEALER THAT IT WAS DUE TO A FAULTY CAMSHAFT POSITION SENSOR AND PARTS AND LABOR FOR A NEW ONE WOULD COST AN ESTIMATED $500. THERE IS CURRENTLY A RECALL ON 2003 MODELS FOR THE SAME PROBLEM, RECALL #03V455000. AS I HAV... Read more
Incident date: Sep 9, 2013
MY VEHICLE STALLED WHILE DRIVING CREATING A VERY HAZARDOUS SITUATION. ENGINE RESTARTED WITH HESITATION AND VDC, SLIP, AND SERVICE ENGINE LIGHT CAME ON AND REMAINED ON. I WAS TOLD BY DEALER THAT IT WAS DUE TO A FAULTY CAMSHAFT POSITION SENSOR AND PARTS AND LABOR FOR A NEW ONE WOULD COST AN ESTIMATED $500. THERE IS CURRENTLY A RECALL ON 2003 MODELS FOR THE SAME PROBLEM, RECALL #03V455000. AS I HAV... Read more
Incident date: Oct 1, 2012
I DO SEE MULTIPLE OTHER OWNERS WITH THE SAME ISSUES. PLEASE FIND MY ISSUES HERE.......ISSUE 1: THE GAS GAUGE IMPROPERLY REPRESENTS THE FUEL LEVEL IN THE TANK AND THE FOLLOWING ISSUES ARE CONSTANTLY PRESENT: 1) A FULL TANK IS NEVER SHOWN VIA THE GAUGE 2) THE GAS GAUGE SPORADICALLY JUMPS AROUND REGARDLESS OF THE AMOUNT OF GAS IN THE TANK 3) THE "EMPTY" LIGHT COMES ON WHEN THERE IS AS MUCH AS 1/2 TA... Read more
Incident date: Oct 1, 2012
I DO SEE MULTIPLE OTHER OWNERS WITH THE SAME ISSUES. PLEASE FIND MY ISSUES HERE.......ISSUE 1: THE GAS GAUGE IMPROPERLY REPRESENTS THE FUEL LEVEL IN THE TANK AND THE FOLLOWING ISSUES ARE CONSTANTLY PRESENT: 1) A FULL TANK IS NEVER SHOWN VIA THE GAUGE 2) THE GAS GAUGE SPORADICALLY JUMPS AROUND REGARDLESS OF THE AMOUNT OF GAS IN THE TANK 3) THE "EMPTY" LIGHT COMES ON WHEN THERE IS AS MUCH AS 1/2 TA... Read more