Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,875 complaints for INFINITI
Incident date: Jun 1, 2014
I AM UNSURE OF THE ORIGINAL DATE THAT I NOTICED. I DID CALL MY LOCAL INFINITI DEALERSHIP TO INQUIRE ABOUT A RECALL AND THEY STATED THAT THERE WAS NONE. MY DASHBOARD HAS MELTED AND IS CRACKING IN SEVERAL SPOTS. I CANNOT CLEAN IT AND IT IS EXTREMELY STICKY SO EVERYTHING GETS STUCK TO IT. *TR
Incident date: Sep 17, 2013
TL* THE CONTACT OWNS A 2010 INFINITI M35X. THE CONTACT STATED WHILE COMING TO A STOP, THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS A RAPID INCREASE IN ENGINE RPMS. ADDITIONALLY, THE TRANSMISSION SHIFTED HARD UP AND DOWN. THE FAILURE BECAME PROGRESSIVELY WORSE OVER A PERIOD TIME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THEY WERE UNABLE TO LOCATE THE PROBLEM. THE TECHNICIAN I... Read more
Incident date: Jun 13, 2012
ON QUITE A FEW OCCASIONS WHEN MY WIFE OR GROWN DAUGHTER IS SITTING IN THE FRONT PASSENGER SEAT THE "AIRBAG OFF" LIGHT IS ILLUMINATED TO INDICATE THAT THEY ARE NOT BEING PROPERLY PROTECTED BY THE AIRBAG SYSTEM. EVERY TIME I LOOK TO MAKE SURE THEY AREN'T SITTING ODDLY IN A WAY THAT WOULD GIVE A FALSE READING TO THE SENSOR AND THEY AREN'T. I'VE TAKEN IT TO THE DEALER THREE TIMES AND THEY CONTINUE TO ... Read more
Incident date: Jun 3, 2013
IN LATE 2012, I NOTICED HAIRLINE CRACKS BEGINNING TO FORM IN VARIOUS AREAS OF MY VEHICLE'S LEATHER DASHBOARD. IN APPROXIMATELY MAY-JUNE OF 2013, I NOTIFIED INFINITI CORPORATE CUSTOMER SERVICE OF THIS EVENT. I WAS ADVISED TO BRING THE VEHICLE TO MY INFINITI DEALER SO THEY COULD CREATE AN INCIDENT REPORT AND GATHER PHOTOS. THEN A REVIEW COMMITTEE WOULD DECIDE WHETHER INFINITI WOULD REPLACE THE DA... Read more
Incident date: Jun 3, 2013
IN LATE 2012, I NOTICED HAIRLINE CRACKS BEGINNING TO FORM IN VARIOUS AREAS OF MY VEHICLE'S LEATHER DASHBOARD. IN APPROXIMATELY MAY-JUNE OF 2013, I NOTIFIED INFINITI CORPORATE CUSTOMER SERVICE OF THIS EVENT. I WAS ADVISED TO BRING THE VEHICLE TO MY INFINITI DEALER SO THEY COULD CREATE AN INCIDENT REPORT AND GATHER PHOTOS. THEN A REVIEW COMMITTEE WOULD DECIDE WHETHER INFINITI WOULD REPLACE THE DA... Read more
Incident date: Oct 1, 2013
TL* THE CONTACT OWNS A 2007 INFINITI FX45. THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THE AIR BAG MODULE AND SPIRAL CABLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE 78,000.
Incident date: Jun 12, 2014
WHILE BRAKING I FEEL THE SEAT SLIDES FORWARD. THEN WHEN ACCELERATED THE SEAT SLIDES BACK. I CONTACTED THE DEALER, THEY ARE AWARE OF THE ISSUE, BUT WILL NOT REPAIR IT BECAUSE IT IS OUT OF WARRANTY. THIS IS A SAFETY ISSUE, AS IT COULD CAUSE THE DRIVER TO ENGAGE THE BRAKE OR GAS PEDDLE GREATER THAN ANTICIPATED DUE TO THE MOVEMENT OF THE SEAT. *TR
Incident date: Jun 7, 2014
TL* THE CONTACT OWNS A 2011 INFINITI M56X. THE CONTACT STATED THE VEHICLE FAILED TO START. THE CONTACT WAS ABLE TO START THE VEHICLE. HOWEVER, SHORTLY AFTER THE BATTERY DIED, THE LIGHTS FAILED AND THE VEHICLE AUTOMATICALLY LOCKED, LEAVING THE CONTACT TRAPPED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUF... Read more
Incident date: Jul 4, 2013
THE BRAKES SQUEAK CONSTANTLY WITH DEALER PARTS. MY RADIATOR CRACKED AND NEEDED REPLACEMENT AT ABOUT 50,000 MILES. ACCORDING TO SEVERAL OWNERS ON THE NICO BLOG THIS IS A COMMON PROBLEM. I AM VERY CONCERNED ABOUT THESE ISSUES. I WOULD LIKE TO KNOW WHAT CAN BE DONE. *TR
Incident date: Jul 4, 2013
THE BRAKES SQUEAK CONSTANTLY WITH DEALER PARTS. MY RADIATOR CRACKED AND NEEDED REPLACEMENT AT ABOUT 50,000 MILES. ACCORDING TO SEVERAL OWNERS ON THE NICO BLOG THIS IS A COMMON PROBLEM. I AM VERY CONCERNED ABOUT THESE ISSUES. I WOULD LIKE TO KNOW WHAT CAN BE DONE. *TR
Incident date: Jun 20, 2012
I OWN A 2005 INFINITI G35X. THE AIR BAG WARNING LAMP ILLUMINATES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE PASSENGER SEAT AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED, AN ESTIMATED REPAIR COST OF $1200 WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFUSED TO PROVIDED ANY ASSISTANCE SINCE THE VEHICLE HAD ALREADY BEEN REPAIRED UNDER R... Read more
Incident date: Jun 20, 2012
I OWN A 2005 INFINITI G35X. THE AIR BAG WARNING LAMP ILLUMINATES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE PASSENGER SEAT AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED, AN ESTIMATED REPAIR COST OF $1200 WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFUSED TO PROVIDED ANY ASSISTANCE SINCE THE VEHICLE HAD ALREADY BEEN REPAIRED UNDER R... Read more
Incident date: May 7, 2014
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. HOWEVER, THE CHECK ENGINE, THE DYNAMIC CONTROL AND TRACTION WARNING LIGHTS REMAINED ILLUMINATED. THE PROBLEM RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN ID NUMBER 03V455000 ... Read more
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2013 INFINITI G37. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT WAS CONTINUOUSLY ILLUMINATED WHEN A PASSENGER OF ONE HUNDRED POUNDS OR LIGHTER SAT IN THE PASSENGER SEAT. THE DEALER STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 700.
Incident date: Apr 15, 2013
TL* THE CONTACT OWNS A 2003 INFINITI I35. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED IMMEDIATELY AFTER THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE BUT DECIDED TO CLEAN THE INJECTORS AND CHECK THE FUEL PUMP AS PRECAUTIONARY MEASURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILU... Read more
Incident date: Apr 15, 2013
TL* THE CONTACT OWNS A 2003 INFINITI I35. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED IMMEDIATELY AFTER THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE BUT DECIDED TO CLEAN THE INJECTORS AND CHECK THE FUEL PUMP AS PRECAUTIONARY MEASURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILU... Read more
Incident date: May 5, 2014
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO START AND ACCELERATE, BUT STALLED INTERMITTENTLY ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE CAM POSITION SENSOR NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFAC... Read more
Incident date: May 5, 2014
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO START AND ACCELERATE, BUT STALLED INTERMITTENTLY ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE CAM POSITION SENSOR NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFAC... Read more
Incident date: May 16, 2014
THE CLIMATE CONTROL SYSTEM STOPPED WORKING, WHICH INCLUDES THE DEFROSTER. LUCKILY IT OCCURRED IN THE MONTH OF MAY AND NOT IN JANUARY WHEN THE SNOW FLIES, AS IT COULD HAVE CREATED A VERY SERIOUS SAFETY ISSUE DUE TO THE DEFROSTER NOT WORKING. AFTER LOOKING ON-LINE, THIS SEEMS TO BE A VERY COMMON ISSUE TO G35 OWNERS AND THERE ARE NUMEROUS BLOGS DESCRIBING THE SAME CONDITION. IT IS DUE TO AN ELECTRICA... Read more
Incident date: May 16, 2014
THE CLIMATE CONTROL SYSTEM STOPPED WORKING, WHICH INCLUDES THE DEFROSTER. LUCKILY IT OCCURRED IN THE MONTH OF MAY AND NOT IN JANUARY WHEN THE SNOW FLIES, AS IT COULD HAVE CREATED A VERY SERIOUS SAFETY ISSUE DUE TO THE DEFROSTER NOT WORKING. AFTER LOOKING ON-LINE, THIS SEEMS TO BE A VERY COMMON ISSUE TO G35 OWNERS AND THERE ARE NUMEROUS BLOGS DESCRIBING THE SAME CONDITION. IT IS DUE TO AN ELECTRICA... Read more
Incident date: Jun 9, 2014
MY 13-YEAR-OLD AND SEVERELY RUSTED INFINITI 4WD SUV HAS BEEN RECALLED FOR CORROSION PROBLEMS AT THE DRIVER-SIDE STRUT TOWER. I WILL BE TOWING IT TO THE DEALERSHIP FOR AN INSPECTION BECAUSE I'M AFRAID TO DRIVE IT. MY CAR HAS A FIST-SIZED HOLE THROUGH THE FENDER WELL IN THE AREA DESCRIBED IN THE RECALL NOTICE, SO IT IS PROBABLY NOT REPAIRABLE. BUT MY CAR ALSO HAS A RUSTED OUT AND SEVERELY WEAKENED U... Read more
Incident date: Jun 9, 2014
MY 13-YEAR-OLD AND SEVERELY RUSTED INFINITI 4WD SUV HAS BEEN RECALLED FOR CORROSION PROBLEMS AT THE DRIVER-SIDE STRUT TOWER. I WILL BE TOWING IT TO THE DEALERSHIP FOR AN INSPECTION BECAUSE I'M AFRAID TO DRIVE IT. MY CAR HAS A FIST-SIZED HOLE THROUGH THE FENDER WELL IN THE AREA DESCRIBED IN THE RECALL NOTICE, SO IT IS PROBABLY NOT REPAIRABLE. BUT MY CAR ALSO HAS A RUSTED OUT AND SEVERELY WEAKENED U... Read more
Incident date: Jun 9, 2014
MY 13-YEAR-OLD AND SEVERELY RUSTED INFINITI 4WD SUV HAS BEEN RECALLED FOR CORROSION PROBLEMS AT THE DRIVER-SIDE STRUT TOWER. I WILL BE TOWING IT TO THE DEALERSHIP FOR AN INSPECTION BECAUSE I'M AFRAID TO DRIVE IT. MY CAR HAS A FIST-SIZED HOLE THROUGH THE FENDER WELL IN THE AREA DESCRIBED IN THE RECALL NOTICE, SO IT IS PROBABLY NOT REPAIRABLE. BUT MY CAR ALSO HAS A RUSTED OUT AND SEVERELY WEAKENED U... Read more
Incident date: May 1, 2014
CAM SHAFT SENSOR CHECK ENGINE LIGHT CAME ON SAYING IT WAS THAT. REPLACED BOTH SENSORS COSTING $150 FOR AUTOZONE PARTS LIGHT STILL ON. READ THAT SOME HAD SUCCESS UNPLUGGING BATTERY FOR 24 HOURS AND FILLING THE OIL UP.....SMH SAD SEAT SLIDES FORWARD WHEN BREAKING ABOUT 4". *TR
Incident date: May 1, 2014
CAM SHAFT SENSOR CHECK ENGINE LIGHT CAME ON SAYING IT WAS THAT. REPLACED BOTH SENSORS COSTING $150 FOR AUTOZONE PARTS LIGHT STILL ON. READ THAT SOME HAD SUCCESS UNPLUGGING BATTERY FOR 24 HOURS AND FILLING THE OIL UP.....SMH SAD SEAT SLIDES FORWARD WHEN BREAKING ABOUT 4". *TR
Incident date: Apr 17, 2014
TL* THE CONTACT OWNS A 2005 INFINITI G35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE FUEL GAUGE DISPLAYED A FULL TANK HOWEVER THE FUEL TANK WAS EMPTY, WHICH CAUSED THE VEHICLE TO STALL. ADDITIONALLY, THE SPEEDODOMETER READING FLUCTUATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFA... Read more
Incident date: May 29, 2014
ON SEVERAL OCCASIONS THIS Q50 SPORT SUDDENLY BEGINS PULLING VERY STRONGLY TO THE LEFT, ALMOST TURNING ME INTO ONCOMING TRAFFIC IN ONE INSTANCE. THIS ISSUE HAS STOPPED AND STARTED AGAIN A FEW DIFFERENT TIMES. NO CHANGES HAVE BEEN MADE TO THE VEHICLE AND IT HAPPENS WHILE TRAVELING ON A LEVEL SURFACE AND USUALLY LASTS FOR A COUPLE OF HOURS THEN STOPS PULLING BUT OCCURS AGAIN AT SEEMINGLY RANDOM TIMES... Read more
Incident date: Oct 17, 2012
WHILE ATTEMPTING TO SLOW MY VEHICLE , WITH 8 PASSENGERS, THE BRAKES STARTED TO ACT ERRATICALLY. THERE WAS NO WAY TO SLOW THE VEHICLE IN A CONTROLLED MANNER. EITHER THE BRAKING WAS TOO HARD OR TOO SOFT ALMOST LEADING TO A COLLISION. I TOOK MY VEHICLE TO THE INFINITI DEALER THAT I PURCHASED IT FROM NEW. THEY REPLACED THE BRAKE BOOSTER AT A COST OF OVER $900 DOLLARS. THIS WAS IN OCTOBER OF 2012. 10, ... Read more
Incident date: Jun 2, 2014
I HAD A TIRE BLOWOUT ON THE LEFT REAR OF THE VEHICLE. AFTER MOUNTING THE SPARE I INSPECTED THE BLOWN OUT TIRE AND COULD NOT FIND A CAUSE FOR THE TIRE TO FAIL. UPON PUTTING THE DAMAGED WHEEL/TIRE IN THE SPARE TIRE WELL OF THE CAR I NOTICED THAT THE WHEEL VALVE STEM WAS MISSING AND HEARD SOMETHING ROLLING AROUND INSIDE THE TIRE. IT WAS THE (TPMS) VALVE STEM. I THEN INSPECTED THE OTHER THREE WHEELS/T... Read more
Incident date: Jun 2, 2014
I HAD A TIRE BLOWOUT ON THE LEFT REAR OF THE VEHICLE. AFTER MOUNTING THE SPARE I INSPECTED THE BLOWN OUT TIRE AND COULD NOT FIND A CAUSE FOR THE TIRE TO FAIL. UPON PUTTING THE DAMAGED WHEEL/TIRE IN THE SPARE TIRE WELL OF THE CAR I NOTICED THAT THE WHEEL VALVE STEM WAS MISSING AND HEARD SOMETHING ROLLING AROUND INSIDE THE TIRE. IT WAS THE (TPMS) VALVE STEM. I THEN INSPECTED THE OTHER THREE WHEELS/T... Read more
Incident date: Apr 7, 2014
MY RADIO AND AC COMES ON BUT I CANNOT TURN ON/OFF FROM CONTROL PANEL OF CAR ON DASH. I CAN ONLY OPERATE THE RADIO FROM THE STEERING WHEEL. MY A/C IS ON FULL BLAST AT COLD AIR AND WILL NOT SHUT OFF. *TR
Incident date: May 5, 2014
TL* THE CONTACT OWNS A 2005 INFINITY G35. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SEAT AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT REFUSED TO PROVIDED ANY ASSISTANCE SINCE THE VEHICLE HAD ALREADY BEEN REPAIRED UNDER RECALL NHTSA ... Read more
Incident date: Mar 4, 2014
WHILE HARD BRAKING FELT THE SEAT SLIDE FORWARD. THEN WHEN ACCELERATED THE SEAT SLID BACK. I SPOKE WITH THE DEALER THEY KNOW OF THE ISSUE WITH THE MODEL BUT STATED I HAVE TO HAVE IT REPAIRED AT MY COST SINCE THE CAR IS OUT OF WARRANTY. *TR
Incident date: May 26, 2014
WHILST DRIVING ON THE ROAD GOING APPROXIMATELY 45MPH THE CAR'S ENGINE SHUT OFF WITHOUT WARNING DIRECTLY IN THE MIDDLE OF A BUSY INTERSECTION NARROWLY MAKING IT ACROSS WITHOUT INCIDENT, THE CAR COMPLETELY WAS OFF. THE CAR WOULD NOT START UNTIL 4 TRIES LATER. I DROVE THE CAR TOWARDS THE DEALERSHIP AND THE CAR SHUT OFF AGAIN AT ABOUT 50 MPH CAUSING NO POWER STEERING, POWER BRAKES OR WARNING - I NOT... Read more
Incident date: May 26, 2014
WHILST DRIVING ON THE ROAD GOING APPROXIMATELY 45MPH THE CAR'S ENGINE SHUT OFF WITHOUT WARNING DIRECTLY IN THE MIDDLE OF A BUSY INTERSECTION NARROWLY MAKING IT ACROSS WITHOUT INCIDENT, THE CAR COMPLETELY WAS OFF. THE CAR WOULD NOT START UNTIL 4 TRIES LATER. I DROVE THE CAR TOWARDS THE DEALERSHIP AND THE CAR SHUT OFF AGAIN AT ABOUT 50 MPH CAUSING NO POWER STEERING, POWER BRAKES OR WARNING - I NOT... Read more
Incident date: May 5, 2014
TL* THE CONTACT OWNS 2004 INFINITI M45. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH, THE VEHICLE STARTED SPUTTERING BEFORE STALLING. THE CONTACT MENTIONED THAT THE ENTIRE INSTRUMENT PANEL ILLUMINATED AND MOMENTS LATER, THE VEHICLE RESTARTED. THE VEHICLE EXHIBITED THE FAILURE MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE TECHNICIAN DIAGNOSED THAT THE CAM SH... Read more
Incident date: Jan 8, 2014
WE HAVE BEEN TRYING TO RESOLVE THIS PROBLEM THROUGH INFINITI SERVICE CENTER SINCE WE BOUGHT THE CAR 10 MONTHS AGO WITH ONLY 28K MILES. THE VEHICLE HAS SEVERE HESITATION WHEN ATTEMPTING TO ACCELERATE IMMEDIATELY AFTER SLOWING OR STOPPING. ON SEVERAL OCCASIONS WHEN STEPPING ON THE GAS TO MAKE A LEFT OR RIGHT TURN INTO TRAFFIC FROM A COMPLETE STOP, THE VEHICLE HESITATES FOR APPROXIMATELY 2 SECONDS,... Read more
Incident date: Mar 5, 2014
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT THE VEHICLE STALLED MULTIPLE TIMES INTERMITTENTLY. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO DIAGNOSED THAT THE CAM SHAFT POSITION SENSOR BANK 1 NEEDED TO BE REPLACED. THE CONTACT WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TO BE INSPECTED AND REPAIRED. THE MANUFAC... Read more
Incident date: Aug 9, 2013
TL* THE CONTACT OWNS A 2004 INFINITI G35. THE CONTACT STATED THAT THE ENGINE STALLED WHILE DRIVING APPROXIMATELY 40 MPH AND THERE WERE NO WARNING INDICATORS ILLUMINATED. THE ENGINE WAS RESTARTED AND RESUMED IN OPERATION NORMALLY. THE FAILURE RECURRED TWICE AND THE VEHICLE WOULD REQUIRE SEVERAL ATTEMPTS BEFORE STARTING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE THE CAM SHAFT SENOR WAS ... Read more
Incident date: Jan 31, 2014
AS I CAME TO A STOP SIGN ONE DAY AND BEGAN TO PROCEED DRIVING, MY CAR CUT OFF WHEN I PRESSED THE ACCELERATOR AND THE STEERING WHEEL LOCKED. AS WEEKS WENT BY THE SAME PROBLEM BEGAN TO HAPPEN MORE FREQUENTLY. NOW EACH TIME I COME TO A STOP AND PROCEED TO DRIVE, THE CAR WILL CUT OFF IF I DON'T HURRY UP AND PUSH DOWN HARD ON THE GAS PEDDLE. THIS IS DANGEROUS AS MY CAR ALMOST CUT OFF SEVERAL TIMES ... Read more
Incident date: Jun 2, 2014
I PURCHASED A 2007 M35X SEDAN IN FEBRUARY 2014. I DISCOVERED TODAY JUNE 2, 2014, THAT I HAVE AN ISSUE WITH MY DRIVERS' SEAT. IT LEANS INWARD TOWARD THE CENTER CONSOLE, AND APPARENTLY THIS IS A RECURRING ISSUE WITH THIS YEAR AND MODEL. IT IS A SAFETY ISSUE, AND I AM REQUESTING FEEDBACK FROM NHTSA.GOV ON THIS PARTICULAR PROBLEM. I WOULD LIKE TO KNOW IF THERE IS A RECALL FOR THIS YEAR AND MODEL, OR W... Read more
Incident date: May 21, 2014
THE BRAKES MAKE A GRINDING NOISE AND THE CAR SOUNDS AS IF THE BRAKES ARE GOING OUT. I ALSO HAVE HAD THE VDC LIGHT AND BRAKE LIGHT ON AS WELL DURING ALL THIS. AND WHEN IT HAPPENS IT KEEPS HAPPENING TILL YOU TURN THE CAR OFF AND ON AND THEN IT GOES AWAY. BUT HAS HAPPENED AT LEAST 15 TO 20 TIMES AND SEEMS TO BE HAPPENING MORE AND MORE. QUITE SCARY WHEN YOU HAVE A FAMILY AND YOUR ON THE INTERSTATE... Read more
Incident date: Nov 1, 2013
WHEN CAR IS SLOWING DOWN, IT WILL JUMP WILDLY WITH THE RPM'S AND SHIFT INTO DIFFERENT GEARS. CAR COULD HIT ANOTHER CAR OR PERSON IF THE BRAKE IS NOT HELD FIRMLY. CANNOT GET THE LOCAL DEALER OR CORP. TO ACKNOWLEDGE THE PROBLEM OR FIX IT. THE CAR IS STILL UNDER WARRANTY. THE PROBLEM IS GETTING WORSE BUT THE DEALER SAYS TO DRIVE IT UNTIL THERE IS A HARD FAILURE. I AM CONCERNED THE CAR WILL JUMP AND H... Read more
Incident date: May 24, 2014
RECALL - NHTSA CAMPAIGN ID NUMBER: 03V455000. ENGINE STOPPED WHILE DRIVING IN NORMAL CONDITIONS WHICH COULD HAVE CAUSED A CATASTROPHIC ACCIDENT. LOSS COMPLETE CONTROL OF THE VEHICLE AND THE "SLIP" LIGHT, "TCS OFF" AND "CHECK ENGINE LIGHT" ALL CAME ON WITH COMPLETE ENGINE FAILURE WHILE DRIVING WITH NO ABILITY TO REGAIN CONTROL. I TOOK THE CAR TO A MECHANIC AND WAS TOLD THERE IS A CODE "P0340" - CAM... Read more
Incident date: May 24, 2014
RECALL - NHTSA CAMPAIGN ID NUMBER: 03V455000. ENGINE STOPPED WHILE DRIVING IN NORMAL CONDITIONS WHICH COULD HAVE CAUSED A CATASTROPHIC ACCIDENT. LOSS COMPLETE CONTROL OF THE VEHICLE AND THE "SLIP" LIGHT, "TCS OFF" AND "CHECK ENGINE LIGHT" ALL CAME ON WITH COMPLETE ENGINE FAILURE WHILE DRIVING WITH NO ABILITY TO REGAIN CONTROL. I TOOK THE CAR TO A MECHANIC AND WAS TOLD THERE IS A CODE "P0340" - CAM... Read more
Incident date: May 24, 2014
RECALL - NHTSA CAMPAIGN ID NUMBER: 03V455000. ENGINE STOPPED WHILE DRIVING IN NORMAL CONDITIONS WHICH COULD HAVE CAUSED A CATASTROPHIC ACCIDENT. LOSS COMPLETE CONTROL OF THE VEHICLE AND THE "SLIP" LIGHT, "TCS OFF" AND "CHECK ENGINE LIGHT" ALL CAME ON WITH COMPLETE ENGINE FAILURE WHILE DRIVING WITH NO ABILITY TO REGAIN CONTROL. I TOOK THE CAR TO A MECHANIC AND WAS TOLD THERE IS A CODE "P0340" - CAM... Read more
Incident date: May 24, 2014
RECALL - NHTSA CAMPAIGN ID NUMBER: 03V455000. ENGINE STOPPED WHILE DRIVING IN NORMAL CONDITIONS WHICH COULD HAVE CAUSED A CATASTROPHIC ACCIDENT. LOSS COMPLETE CONTROL OF THE VEHICLE AND THE "SLIP" LIGHT, "TCS OFF" AND "CHECK ENGINE LIGHT" ALL CAME ON WITH COMPLETE ENGINE FAILURE WHILE DRIVING WITH NO ABILITY TO REGAIN CONTROL. I TOOK THE CAR TO A MECHANIC AND WAS TOLD THERE IS A CODE "P0340" - CAM... Read more
Incident date: May 21, 2014
DRIVING ONTO RAMP TO GET ON HIGHWAY AND SEAT BRACKET BROKE AND SUNK ME BACK. LOST CONTROL MOMENTARILY. *TR
Incident date: May 21, 2014
DRIVING ONTO RAMP TO GET ON HIGHWAY AND SEAT BRACKET BROKE AND SUNK ME BACK. LOST CONTROL MOMENTARILY. *TR
Incident date: May 21, 2014
DRIVING ONTO RAMP TO GET ON HIGHWAY AND SEAT BRACKET BROKE AND SUNK ME BACK. LOST CONTROL MOMENTARILY. *TR