Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Jun 24, 2014
I WAS HEADING SOUTH ON I 75 IN FLORIDA HEADING TOWARDS BRADENTON IN THE PASSING LANE DOING BETWEEN 75 & 80 WHEN MY ENGINE SHUT DOWN MAKING A LOUD NOISE. I IMMEDIATELY PUT MY FLASHERS ON AND WAS ABLE TO MOVE TO THE SIDE OF THE ROAD IN THE EMERGENCY LANE, LUCKILY THERE WAS ONE. THE CAR BEHIND ME WENT TO THE MIDDLE LANE AT THAT POINT. I AM SO FURIOUS THIS HAPPENED AS I JUST HAD MY CAR SERVICED T... Read more
Incident date: May 26, 2014
A 2005 INFINITY QX56 WAS BEING DRIVEN AT 50 MPH ON A HIGHWAY WHEN THE AUTOMATIC TRANSMISSION COOLER HOSE RUPTURED RELEASING THE ATF FLUID. THE TRANSMISSION WAS LOSING ATF . LOST THE ABILITY TO PROPEL THE CAR. AT THAT TIME I HAD MY WIFE AND 2 YOUNG CHILDREN IN THE CAR. THE CAR WAS DRIVEN INTO A NEARBY SHOPPING PLAZA PARKING LOT AND WAS UNABLE TO MOVE AFTER THAT POINT. THE RUPTURE COULD HAVE LEAD... Read more
Incident date: Sep 21, 2013
REAR SELF- LEVELING SUSPENSION SYSTEM NOT WORKING, CAUSING THE QX56 TO LOOSE CONTROL ON THE HIGHWAY BUMPS! (SCARY DRIVE). *TR
Incident date: May 1, 2013
FROM THE FIRST WEEK OF PURCHASE MANY ELECTRICAL PROBLEMS MIRRORS DON'T RETURN TO DRIVE PASSION, WINDOWS WHILE DRIVING GO UP AND DOWN AT RANDOM THEN THE AUTO UP DOESN'T WORK FOR DAYS THEN JUST STARTS WORKING AGAIN DASH LIGHT GO DARK GPS AND RADIO DO NOT WORK WHEN COLD UNTIL AFTER CAR STARTS TO WARM UP THEN ELECTRICAL SLOWLY RETURNS SEAT DOES NOT KEEP MEMORY, LUGGAGE RACK HAS BEEN REPLACED 4 TIMES... Read more
Incident date: Jun 18, 2014
TL* THE CONTACT OWNS A 2007 INFINITY FX35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH IN INCLEMENT WEATHER, THE VEHICLE LOST CONTROL AND CRASHED INTO A RAIL. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED. THE DRIVER WAS TRANSPORTED TO A HOSPITAL WHERE INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE AN... Read more
Crash
1 injured
Incident date: Jun 16, 2014
DRIVER'S SEAT COLLAPSED AND CAME OFF TRACKS WHILE CAR WAS BEING DRIVEN. DEFECTIVE WELDS DETERMINED TO BE CAUSE REQUIRING REPLACEMENT OF FRONT ADJUSTER ASSEMBLY; PART # 87450-EH00A. COST OF >$1200 PARTS AND LABOR TO INSTALL; THIS IS A PROBLEM REPORTED PREVIOUSLY TO NHTSA ON NUMEROUS OCCASIONS. DEALER SERVICE DEPARTMENT STATS THAT WELD FAILURE CAUSES SEAT TO COLLAPSE.. THIS WELD FAILURE IS A SERIOUS... Read more
Incident date: Jun 20, 2014
WHILE DRIVING, MY CLUTCH BECAME SOFT AND "SPONGY" TO THE POINT THAT THE ENGAGEMENT POINT WAS ON THE FLOOR AND THE PEDAL WOULD NOT RETURN TO THE ENGAGED POSITION. THIS WAS A RESULT OF A FAILING CLUTCH SLAVE CYLINDER WHICH HAS AFFECTED MANY G37 AS WELL AS NISSAN 370Z'S. *TR
Incident date: Jun 21, 2014
VEHICLE HAS BEEN SERVICED 4 TIMES ON DASH RATTLE, HIGHLY IMPAIRMENTS WITH DRIVING DISTRACTIONS. PART OF RECENT DASH FIX LEFT DASH TO FALL APART (POSSIBLE JOB COMPLETION FAILURE). RENO DEALER FORCING ME TO DRIVE TO ANOTHER LOCATION (SACRAMENTO, CA, 175 MILES 1 WAY) TO GET SERVICED AND REPAIRED. PLUS SAID CAR IS IN PROCESS OF BEING RECALLED A 5TH TIME! UGH. JUST WANT NEGOTIABLE REFUND! *TR
Incident date: Jun 21, 2014
VEHICLE HAS BEEN SERVICED 4 TIMES ON DASH RATTLE, HIGHLY IMPAIRMENTS WITH DRIVING DISTRACTIONS. PART OF RECENT DASH FIX LEFT DASH TO FALL APART (POSSIBLE JOB COMPLETION FAILURE). RENO DEALER FORCING ME TO DRIVE TO ANOTHER LOCATION (SACRAMENTO, CA, 175 MILES 1 WAY) TO GET SERVICED AND REPAIRED. PLUS SAID CAR IS IN PROCESS OF BEING RECALLED A 5TH TIME! UGH. JUST WANT NEGOTIABLE REFUND! *TR
Incident date: Jun 25, 2014
RADIATOR CRACKED AT THE JUNCTION OF THE ALUMINUM AND PLASTIC CAUSING THE CAR TO OVERHEAT AND STALL. IT WAS EXPLAINED TO ME THAT THIS WAS NOT UNCOMMON DUE TO THE USE OF PLASTICS IN THE COOLING SYSTEM NOW. THERE IS NO REPAIR ABLE TO BE DONE BECAUSE OF THE PLASTIC AND THE RADIATOR NEEDS TO BE REPLACED. *TR
Incident date: Jun 23, 2014
AFTER HAVING THE OIL CHANGED, AT THE INFINITI DEALER, ON THE WAY HOME MY SON NOTICED THE STEERING WHEEL WAS VERY LOOSE. AFTER ARRIVING AT HOME THE STEERING WHEEL AND PART OF THE COLUMN ACTUALLY SEPARATED FROM THE STEERING COLUMN. WHEN SEPARATED THERE IS NO WAY TO STEER THE CAR! THIS COULD HAVE HAPPENED WHILE DRIVING BUT LUCKILY DID NOT. THIS SEEMS TO BE A SERIOUS ISSUE THAT SHOULD BE LOOKED I... Read more
Incident date: Mar 18, 2014
THE CAR STOPPED RUNNING AND THERE WAS A STRONG SMELL OF SMOKE, AFTER HAVING THE CAR TOWED TO THE INFINITI DEALER WE WERE INFORMED THAT THE ENGINE CONTROL MODULE THAT CONTROLS THE CAR HAD BURNT OUT. FORTUNATELY, WE WERE ON A LOCAL SIDE STREET. HAD WE BEEN ON THE HIGHWAY AND THE CAR JUST SHUT DOWN WE WOULD NOT HAVE BEEN ABLE TO GET OUT OF TRAFFIC. THE REPAIRMAN STATED THE MODULE WAS COMPLETELY BURNE... Read more
INFINITI
QX60 HYBRID
(2014) — AIR BAGS
Jun 23, 2014
Incident date: Jan 15, 2014
TL ' THE CONTACT OWNS A 2014 INFINITI QX60 HYBRID. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED INTERMITTENTLY. THE DEALER UPDATED THE SOFTWARE, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED. THE FAILURE MILEAGE WAS 4,300. JCC UPDATED 10/1/14*CN UPDATED 3/30/2015 *JS
Incident date: Feb 1, 2013
MY FUEL INDICATOR DID NOT REGISTER A FULL TANK AND WOULD FLUCTUATE RANDOMLY WHILE DRIVING OR STATIONARY, SO I NEVER REALLY KNEW HOW MUCH GAS I HAD. I COULDN'T US THE THE FUEL ECONOMY/MILES TO EMPTY CALCULATOR BECAUSE IT SEEMED TO BE BASING MILES TO EMPTY ON WHAT IT WAS REGISTERING, NOT THE AMOUNT OF FUEL ACTUALLY PRESENT. IT ALL OF THE SUDDEN FIXED ITSELF, AND NOW THE SAME PROBLEM HAS RETURNED A... Read more
Incident date: Jun 19, 2014
MY SRS LIGHT IS BLINKING AND I TOOK IT TO TACOMA NISSAN OF TACOMA WASHINGTON AND THEY FOUND CODE B1020 OCCUPANT SENSOR C/U (UNIT FAIL). THIS ITEM HAS BEEN RECALLED BY NISSAN FOR MY 2007 NISSAN G35 COUPE BUT NISSAN IS CLAIMING MY VIN# WAS NOT INCLUDED IN RECALL. *TR
Incident date: Jun 4, 2014
FRONT WIND SHIELD CRACKS WITH THE SLIGHTED HIT ON MY SECOND ONE IN THREE MONTHS. IF IT CAN NOT WITHSTAND ROAD DEBRIS IMAGINE A CAR ACCIDENT. *TR
Incident date: Jun 1, 2014
I AM UNSURE OF THE ORIGINAL DATE THAT I NOTICED. I DID CALL MY LOCAL INFINITI DEALERSHIP TO INQUIRE ABOUT A RECALL AND THEY STATED THAT THERE WAS NONE. MY DASHBOARD HAS MELTED AND IS CRACKING IN SEVERAL SPOTS. I CANNOT CLEAN IT AND IT IS EXTREMELY STICKY SO EVERYTHING GETS STUCK TO IT. *TR
Incident date: Sep 17, 2013
TL* THE CONTACT OWNS A 2010 INFINITI M35X. THE CONTACT STATED WHILE COMING TO A STOP, THE BRAKE PEDAL WAS DEPRESSED AND THERE WAS A RAPID INCREASE IN ENGINE RPMS. ADDITIONALLY, THE TRANSMISSION SHIFTED HARD UP AND DOWN. THE FAILURE BECAME PROGRESSIVELY WORSE OVER A PERIOD TIME. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS AND THEY WERE UNABLE TO LOCATE THE PROBLEM. THE TECHNICIAN I... Read more
Incident date: Jun 17, 2014
TL* THE CONTACT OWNS A 2005 INFINITI G35. THE CONTACT STATED THAT WHILE TRAVELING 40 MPH, THE VEHICLE STALLED AND THE STEERING BECAME DIFFICULT TO MANEUVER. THE CONTACT MENTIONED THAT THE SERVICE ENGINE LIGHT, SLIT, AND NBC OFF INDICATORS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS MERGED TO THE SIDE OF THE ROAD AND AFTER RESTARTING IT THE VEHICLE RESUMED NORMAL OPERATION. THE MANUFACT... Read more
Incident date: Oct 15, 2012
STARTED CAR, RADIO WOULD CUT IN & OUT , I LIVED WITH IT , UNTIL IN MAY 2014 THE A/C & RADIO WOULD CUT IN & OUT , SOMETIMES IF YOU RESTART IT WOULD FIX THE PROBLEM , TODAY IT WAS 94 DEGREES OUT , THE A/C AFTER SEVERAL TRIES WOULD NOT WORK . VERY FRUSTRATING!! *TR
Incident date: Jun 13, 2012
ON QUITE A FEW OCCASIONS WHEN MY WIFE OR GROWN DAUGHTER IS SITTING IN THE FRONT PASSENGER SEAT THE "AIRBAG OFF" LIGHT IS ILLUMINATED TO INDICATE THAT THEY ARE NOT BEING PROPERLY PROTECTED BY THE AIRBAG SYSTEM. EVERY TIME I LOOK TO MAKE SURE THEY AREN'T SITTING ODDLY IN A WAY THAT WOULD GIVE A FALSE READING TO THE SENSOR AND THEY AREN'T. I'VE TAKEN IT TO THE DEALER THREE TIMES AND THEY CONTINUE TO ... Read more
Incident date: Jun 3, 2013
IN LATE 2012, I NOTICED HAIRLINE CRACKS BEGINNING TO FORM IN VARIOUS AREAS OF MY VEHICLE'S LEATHER DASHBOARD. IN APPROXIMATELY MAY-JUNE OF 2013, I NOTIFIED INFINITI CORPORATE CUSTOMER SERVICE OF THIS EVENT. I WAS ADVISED TO BRING THE VEHICLE TO MY INFINITI DEALER SO THEY COULD CREATE AN INCIDENT REPORT AND GATHER PHOTOS. THEN A REVIEW COMMITTEE WOULD DECIDE WHETHER INFINITI WOULD REPLACE THE DA... Read more
Incident date: Jun 3, 2013
IN LATE 2012, I NOTICED HAIRLINE CRACKS BEGINNING TO FORM IN VARIOUS AREAS OF MY VEHICLE'S LEATHER DASHBOARD. IN APPROXIMATELY MAY-JUNE OF 2013, I NOTIFIED INFINITI CORPORATE CUSTOMER SERVICE OF THIS EVENT. I WAS ADVISED TO BRING THE VEHICLE TO MY INFINITI DEALER SO THEY COULD CREATE AN INCIDENT REPORT AND GATHER PHOTOS. THEN A REVIEW COMMITTEE WOULD DECIDE WHETHER INFINITI WOULD REPLACE THE DA... Read more
Incident date: Jun 12, 2014
WHILE BRAKING I FEEL THE SEAT SLIDES FORWARD. THEN WHEN ACCELERATED THE SEAT SLIDES BACK. I CONTACTED THE DEALER, THEY ARE AWARE OF THE ISSUE, BUT WILL NOT REPAIR IT BECAUSE IT IS OUT OF WARRANTY. THIS IS A SAFETY ISSUE, AS IT COULD CAUSE THE DRIVER TO ENGAGE THE BRAKE OR GAS PEDDLE GREATER THAN ANTICIPATED DUE TO THE MOVEMENT OF THE SEAT. *TR
Incident date: Oct 1, 2013
TL* THE CONTACT OWNS A 2007 INFINITI FX45. THE CONTACT STATED THE AIR BAG LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER. THE DEALER STATED THE AIR BAG MODULE AND SPIRAL CABLE NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 72,000 AND THE CURRENT MILEAGE 78,000.
Incident date: Jun 7, 2014
TL* THE CONTACT OWNS A 2011 INFINITI M56X. THE CONTACT STATED THE VEHICLE FAILED TO START. THE CONTACT WAS ABLE TO START THE VEHICLE. HOWEVER, SHORTLY AFTER THE BATTERY DIED, THE LIGHTS FAILED AND THE VEHICLE AUTOMATICALLY LOCKED, LEAVING THE CONTACT TRAPPED IN THE VEHICLE. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUF... Read more
Incident date: Jun 20, 2012
I OWN A 2005 INFINITI G35X. THE AIR BAG WARNING LAMP ILLUMINATES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE PASSENGER SEAT AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED, AN ESTIMATED REPAIR COST OF $1200 WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFUSED TO PROVIDED ANY ASSISTANCE SINCE THE VEHICLE HAD ALREADY BEEN REPAIRED UNDER R... Read more
Incident date: Jun 20, 2012
I OWN A 2005 INFINITI G35X. THE AIR BAG WARNING LAMP ILLUMINATES INTERMITTENTLY. THE VEHICLE WAS TAKEN TO THE DEALER AND WAS DIAGNOSED THAT THE PASSENGER SEAT AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED, AN ESTIMATED REPAIR COST OF $1200 WAS PROVIDED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE WHO REFUSED TO PROVIDED ANY ASSISTANCE SINCE THE VEHICLE HAD ALREADY BEEN REPAIRED UNDER R... Read more
Incident date: Jul 4, 2013
THE BRAKES SQUEAK CONSTANTLY WITH DEALER PARTS. MY RADIATOR CRACKED AND NEEDED REPLACEMENT AT ABOUT 50,000 MILES. ACCORDING TO SEVERAL OWNERS ON THE NICO BLOG THIS IS A COMMON PROBLEM. I AM VERY CONCERNED ABOUT THESE ISSUES. I WOULD LIKE TO KNOW WHAT CAN BE DONE. *TR
Incident date: Jul 4, 2013
THE BRAKES SQUEAK CONSTANTLY WITH DEALER PARTS. MY RADIATOR CRACKED AND NEEDED REPLACEMENT AT ABOUT 50,000 MILES. ACCORDING TO SEVERAL OWNERS ON THE NICO BLOG THIS IS A COMMON PROBLEM. I AM VERY CONCERNED ABOUT THESE ISSUES. I WOULD LIKE TO KNOW WHAT CAN BE DONE. *TR
Incident date: May 7, 2014
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE ENGINE STALLED. THE CONTACT WAS ABLE TO RESTART THE VEHICLE. HOWEVER, THE CHECK ENGINE, THE DYNAMIC CONTROL AND TRACTION WARNING LIGHTS REMAINED ILLUMINATED. THE PROBLEM RECURRED INTERMITTENTLY. THE VEHICLE WAS NOT TAKEN TO THE DEALER. THE CONTACT WAS MADE AWARE OF RECALL NHTSA CAMPAIGN ID NUMBER 03V455000 ... Read more
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 2013 INFINITI G37. THE CONTACT STATED THAT THE PASSENGER SIDE AIR BAG LIGHT WAS CONTINUOUSLY ILLUMINATED WHEN A PASSENGER OF ONE HUNDRED POUNDS OR LIGHTER SAT IN THE PASSENGER SEAT. THE DEALER STATED THAT THE VEHICLE WAS WORKING UP TO SPECIFICATIONS. THE MANUFACTURER WAS NOT NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 700.
Incident date: Apr 15, 2013
TL* THE CONTACT OWNS A 2003 INFINITI I35. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED IMMEDIATELY AFTER THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE BUT DECIDED TO CLEAN THE INJECTORS AND CHECK THE FUEL PUMP AS PRECAUTIONARY MEASURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILU... Read more
Incident date: Apr 15, 2013
TL* THE CONTACT OWNS A 2003 INFINITI I35. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE VEHICLE STALLED IMMEDIATELY AFTER THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE TECHNICIAN WAS UNABLE TO DIAGNOSE A FAILURE BUT DECIDED TO CLEAN THE INJECTORS AND CHECK THE FUEL PUMP AS PRECAUTIONARY MEASURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILU... Read more
Incident date: May 5, 2014
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO START AND ACCELERATE, BUT STALLED INTERMITTENTLY ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE CAM POSITION SENSOR NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFAC... Read more
Incident date: May 5, 2014
TL* THE CONTACT OWNS A 2003 INFINITI G35. THE CONTACT STATED THAT THE VEHICLE WAS ABLE TO START AND ACCELERATE, BUT STALLED INTERMITTENTLY ON MULTIPLE OCCASIONS. THE VEHICLE WAS TAKEN TO THE DEALER WHO STATED THAT THE CAM POSITION SENSOR NEEDED TO BE REPLACED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS NOT REPAIRED. THE MANUFAC... Read more
Incident date: Jun 9, 2014
MY 13-YEAR-OLD AND SEVERELY RUSTED INFINITI 4WD SUV HAS BEEN RECALLED FOR CORROSION PROBLEMS AT THE DRIVER-SIDE STRUT TOWER. I WILL BE TOWING IT TO THE DEALERSHIP FOR AN INSPECTION BECAUSE I'M AFRAID TO DRIVE IT. MY CAR HAS A FIST-SIZED HOLE THROUGH THE FENDER WELL IN THE AREA DESCRIBED IN THE RECALL NOTICE, SO IT IS PROBABLY NOT REPAIRABLE. BUT MY CAR ALSO HAS A RUSTED OUT AND SEVERELY WEAKENED U... Read more
Incident date: Jun 9, 2014
MY 13-YEAR-OLD AND SEVERELY RUSTED INFINITI 4WD SUV HAS BEEN RECALLED FOR CORROSION PROBLEMS AT THE DRIVER-SIDE STRUT TOWER. I WILL BE TOWING IT TO THE DEALERSHIP FOR AN INSPECTION BECAUSE I'M AFRAID TO DRIVE IT. MY CAR HAS A FIST-SIZED HOLE THROUGH THE FENDER WELL IN THE AREA DESCRIBED IN THE RECALL NOTICE, SO IT IS PROBABLY NOT REPAIRABLE. BUT MY CAR ALSO HAS A RUSTED OUT AND SEVERELY WEAKENED U... Read more
Incident date: Jun 9, 2014
MY 13-YEAR-OLD AND SEVERELY RUSTED INFINITI 4WD SUV HAS BEEN RECALLED FOR CORROSION PROBLEMS AT THE DRIVER-SIDE STRUT TOWER. I WILL BE TOWING IT TO THE DEALERSHIP FOR AN INSPECTION BECAUSE I'M AFRAID TO DRIVE IT. MY CAR HAS A FIST-SIZED HOLE THROUGH THE FENDER WELL IN THE AREA DESCRIBED IN THE RECALL NOTICE, SO IT IS PROBABLY NOT REPAIRABLE. BUT MY CAR ALSO HAS A RUSTED OUT AND SEVERELY WEAKENED U... Read more
Incident date: May 16, 2014
THE CLIMATE CONTROL SYSTEM STOPPED WORKING, WHICH INCLUDES THE DEFROSTER. LUCKILY IT OCCURRED IN THE MONTH OF MAY AND NOT IN JANUARY WHEN THE SNOW FLIES, AS IT COULD HAVE CREATED A VERY SERIOUS SAFETY ISSUE DUE TO THE DEFROSTER NOT WORKING. AFTER LOOKING ON-LINE, THIS SEEMS TO BE A VERY COMMON ISSUE TO G35 OWNERS AND THERE ARE NUMEROUS BLOGS DESCRIBING THE SAME CONDITION. IT IS DUE TO AN ELECTRICA... Read more
Incident date: May 16, 2014
THE CLIMATE CONTROL SYSTEM STOPPED WORKING, WHICH INCLUDES THE DEFROSTER. LUCKILY IT OCCURRED IN THE MONTH OF MAY AND NOT IN JANUARY WHEN THE SNOW FLIES, AS IT COULD HAVE CREATED A VERY SERIOUS SAFETY ISSUE DUE TO THE DEFROSTER NOT WORKING. AFTER LOOKING ON-LINE, THIS SEEMS TO BE A VERY COMMON ISSUE TO G35 OWNERS AND THERE ARE NUMEROUS BLOGS DESCRIBING THE SAME CONDITION. IT IS DUE TO AN ELECTRICA... Read more
Incident date: May 1, 2014
CAM SHAFT SENSOR CHECK ENGINE LIGHT CAME ON SAYING IT WAS THAT. REPLACED BOTH SENSORS COSTING $150 FOR AUTOZONE PARTS LIGHT STILL ON. READ THAT SOME HAD SUCCESS UNPLUGGING BATTERY FOR 24 HOURS AND FILLING THE OIL UP.....SMH SAD SEAT SLIDES FORWARD WHEN BREAKING ABOUT 4". *TR
Incident date: May 1, 2014
CAM SHAFT SENSOR CHECK ENGINE LIGHT CAME ON SAYING IT WAS THAT. REPLACED BOTH SENSORS COSTING $150 FOR AUTOZONE PARTS LIGHT STILL ON. READ THAT SOME HAD SUCCESS UNPLUGGING BATTERY FOR 24 HOURS AND FILLING THE OIL UP.....SMH SAD SEAT SLIDES FORWARD WHEN BREAKING ABOUT 4". *TR
Incident date: Apr 17, 2014
TL* THE CONTACT OWNS A 2005 INFINITI G35. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 10 MPH, THE FUEL GAUGE DISPLAYED A FULL TANK HOWEVER THE FUEL TANK WAS EMPTY, WHICH CAUSED THE VEHICLE TO STALL. ADDITIONALLY, THE SPEEDODOMETER READING FLUCTUATED. THE FAILURE OCCURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DUPLICATE THE FAILURE. THE MANUFA... Read more
Incident date: May 29, 2014
ON SEVERAL OCCASIONS THIS Q50 SPORT SUDDENLY BEGINS PULLING VERY STRONGLY TO THE LEFT, ALMOST TURNING ME INTO ONCOMING TRAFFIC IN ONE INSTANCE. THIS ISSUE HAS STOPPED AND STARTED AGAIN A FEW DIFFERENT TIMES. NO CHANGES HAVE BEEN MADE TO THE VEHICLE AND IT HAPPENS WHILE TRAVELING ON A LEVEL SURFACE AND USUALLY LASTS FOR A COUPLE OF HOURS THEN STOPS PULLING BUT OCCURS AGAIN AT SEEMINGLY RANDOM TIMES... Read more
Incident date: Mar 4, 2014
WHILE HARD BRAKING FELT THE SEAT SLIDE FORWARD. THEN WHEN ACCELERATED THE SEAT SLID BACK. I SPOKE WITH THE DEALER THEY KNOW OF THE ISSUE WITH THE MODEL BUT STATED I HAVE TO HAVE IT REPAIRED AT MY COST SINCE THE CAR IS OUT OF WARRANTY. *TR
Incident date: May 5, 2014
TL* THE CONTACT OWNS A 2005 INFINITY G35. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE PASSENGER SEAT AIR BAG SENSOR WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE BUT REFUSED TO PROVIDED ANY ASSISTANCE SINCE THE VEHICLE HAD ALREADY BEEN REPAIRED UNDER RECALL NHTSA ... Read more
Incident date: Jun 2, 2014
I HAD A TIRE BLOWOUT ON THE LEFT REAR OF THE VEHICLE. AFTER MOUNTING THE SPARE I INSPECTED THE BLOWN OUT TIRE AND COULD NOT FIND A CAUSE FOR THE TIRE TO FAIL. UPON PUTTING THE DAMAGED WHEEL/TIRE IN THE SPARE TIRE WELL OF THE CAR I NOTICED THAT THE WHEEL VALVE STEM WAS MISSING AND HEARD SOMETHING ROLLING AROUND INSIDE THE TIRE. IT WAS THE (TPMS) VALVE STEM. I THEN INSPECTED THE OTHER THREE WHEELS/T... Read more
Incident date: Jun 2, 2014
I HAD A TIRE BLOWOUT ON THE LEFT REAR OF THE VEHICLE. AFTER MOUNTING THE SPARE I INSPECTED THE BLOWN OUT TIRE AND COULD NOT FIND A CAUSE FOR THE TIRE TO FAIL. UPON PUTTING THE DAMAGED WHEEL/TIRE IN THE SPARE TIRE WELL OF THE CAR I NOTICED THAT THE WHEEL VALVE STEM WAS MISSING AND HEARD SOMETHING ROLLING AROUND INSIDE THE TIRE. IT WAS THE (TPMS) VALVE STEM. I THEN INSPECTED THE OTHER THREE WHEELS/T... Read more
Incident date: Apr 7, 2014
MY RADIO AND AC COMES ON BUT I CANNOT TURN ON/OFF FROM CONTROL PANEL OF CAR ON DASH. I CAN ONLY OPERATE THE RADIO FROM THE STEERING WHEEL. MY A/C IS ON FULL BLAST AT COLD AIR AND WILL NOT SHUT OFF. *TR