Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,875 complaints for INFINITI
Incident date: Sep 15, 2014
THE ENGINE SHUTS OFF ON THE ROAD WHILE THE VEHICLE IS IN MOTION. IT HAPPENED 2 YEARS AGO FIRST TIME. REPLACED CAMSHAFT POSITION SENSOR BANK 1 AND BANK 2. IT HAPPENED AGAIN TODAY, WHILE I WAS DRIVING ON THE HIGHWAY WITH MY PREGNANT WIFE. LUCKILY I WAS ABLE TO AVOID ANY ACCIDENT AND PARKED ON THE SHOULDER. CHECK ENGINE LIGHT CAME UP. CODE P0340 . SAME PROBLEM LIKE 2 YEARS AGO. SO THE PROBLEM COMES ... Read more
Incident date: Sep 1, 2014
TL* THE CONTACT OWNS A 2005 INFINITI G35. THE CONTACT STATED THAT THE AIR BAG WARNING INDICATOR ILLUMINATED SPORADICALLY. THE DEALER STATED THAT THE PASSENGER SIDE AIR BAG HARNESS KIT NEEDED TO BE UPDATED. THE DRIVER SIDE AIR BAG WAS PREVIOUSLY REPAIRED ACCORDING TO NHTSA CAMPAIGN NUMBER: 10V175000 (AIR BAGS, SEATS). THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE... Read more
Incident date: Aug 1, 2013
MY AIRBAG LIGHT CAME ON AND I HAD IT FIXED UNDER THE RECALL. A SHORT WHILE AFTER THAT, IT CAME BACK ON AND WAS TOLD I NEEDED AN AIRBAG MODULE. I FIND IT WEIRD THAT MY VEHICLE AND A LOT OF OTHER INFINITI G35S HAVE THIS SAME PROBLEM IN THIS ORDER. ALSO EVERY TIME I LEFT DEALERSHIP, A WEEK AFTER, I REALIZED THE THEY HAD DAMAGED THE BRACKETS THAT HOLD THE PLASTIC COVER TO THE FRONT OF THE SEATS. *TR
Incident date: Jul 19, 2013
PASSENGER AIRBAG LIGHT STATES OFF WHEN A PERSON IS SITTING IN SEAT.. SUV HAD RECALL TO FIX THE PROBLEM BUT EVERY SO OFTEN IT STILL HAPPENS.. VERY WORRIED AIRBAG WONT DEPLOY IN ACCIDENT.. DEALER DOES NOT KNOW HOW TO REFIX THIS PROBLEM.. PLEASE HELP. *TR
Incident date: Aug 1, 2014
WHILE DRIVING WITH A FULL SIZE ADULT IN THE PASSENGER SEAT, THE PASSENGER AIR BAG LIGHT WAS ILLUMINATED, WHICH INDICATES THAT THE PASSENGER AIR BAG IS OFF. THIS HAS CONTINUED TO OCCUR AT VARIOUS SPEEDS INCLUDING WHILE IDLING. THE CAR HAS BEEN RETURNED TO THE INFINITI DEALER FOUR TIMES. THE INFINITI SERVICE WRITER, MANAGER AND TECHNICIAN SAW THE PASSENGER AIR BAG LIGHT ON. AN INFINITI ENGINEER CHE... Read more
Incident date: Sep 4, 2013
DRIVER SEAT COLLAPSE & DROPPED (PANCAKED) SUDDENLY & DRAMATICALLY DWHILE DRIVING. SCARY EXPERIENCE. *TR
Incident date: Mar 4, 2014
CAR SEEMS TO JUMP AROUND AT HIGHWAY SPEEDS,WANDERS OR DARTS AROUND , HARD TO KEEP IN OWN LANE ESPECIALLY ON RUTTED OR UNEVEN ROADS. HAVE FOUND LOTS OF OTHER OWNERS ON INTERNET COMPLAINING OF SAME ISSUE *TR
Incident date: Jul 22, 2012
TL* THE CONTACT OWNS A 2013 INFINITI JX35. THE CONTACT STATED THAT THE PASSENGER'S SIDE AIR BAG LIGHT REMAINED ILLUMINATED ALTHOUGH THE SEAT WAS OCCUPIED. THE VEHICLE WAS TAKEN TO THE DEALER. THE TECHNICIAN DIAGNOSED THAT THE WEIGHT SENSOR FAILED AND NEEDED TO BE REPLACED. THE PASSENGER SIDE AIR BAG SENSOR WAS REPAIRED ON NUMEROUS OCCASIONS. HOWEVER, THE FAILURE PERSISTED AND THE DEALER WAS UNABLE... Read more
Incident date: Sep 5, 2014
WHILE DRIVING THE CAR THE ENGINE LIGHTS COME ON AND THE CAR SHUTS COMPLETELY OFF, NO POWER AT ALL, NO CONTROL OF CAR AT ALL. I ALMOST HAD AN ACCIDENT. THE CAR DOES START AGAIN. THIS HAS HAPPENED TWO MORE TIMES SINCE. VERY SCARY. THIS IS A HUGE SAFETY CONCERN. IT HAPPENS WITHOUT NOTICE. I CALLED INFINITI AND WAS TOLD MY CAR WAS NOT MANUFACTURED AT THE PLANT THEY WERE CALLING RECALLS FOR. WE... Read more
Incident date: Sep 5, 2014
WHILE DRIVING THE CAR THE ENGINE LIGHTS COME ON AND THE CAR SHUTS COMPLETELY OFF, NO POWER AT ALL, NO CONTROL OF CAR AT ALL. I ALMOST HAD AN ACCIDENT. THE CAR DOES START AGAIN. THIS HAS HAPPENED TWO MORE TIMES SINCE. VERY SCARY. THIS IS A HUGE SAFETY CONCERN. IT HAPPENS WITHOUT NOTICE. I CALLED INFINITI AND WAS TOLD MY CAR WAS NOT MANUFACTURED AT THE PLANT THEY WERE CALLING RECALLS FOR. WE... Read more
Incident date: Sep 5, 2014
WHILE DRIVING THE CAR THE ENGINE LIGHTS COME ON AND THE CAR SHUTS COMPLETELY OFF, NO POWER AT ALL, NO CONTROL OF CAR AT ALL. I ALMOST HAD AN ACCIDENT. THE CAR DOES START AGAIN. THIS HAS HAPPENED TWO MORE TIMES SINCE. VERY SCARY. THIS IS A HUGE SAFETY CONCERN. IT HAPPENS WITHOUT NOTICE. I CALLED INFINITI AND WAS TOLD MY CAR WAS NOT MANUFACTURED AT THE PLANT THEY WERE CALLING RECALLS FOR. WE... Read more
Incident date: Aug 31, 2014
CPSC:I1480608A. 2013 INFINITI G37. CONSUMER STATED THE CAR CONNECTION TO PHONES IS DANGEROUS AND PERFORMED POORLY. *LN
Incident date: Mar 4, 2014
TL* THE CONTACT OWNS A 2001 INFINITI I30. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE VEERED TO THE LEFT AND BECAME INOPERABLE. THE FAILURE OCCURRED MULTIPLE TIMES. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 217,981.
Incident date: Jul 31, 2014
TL* THE CONTACT OWNS A 2002 INFINITI I35. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 14V361000 (AIR BAGS); HOWEVER, THE PART NEEDED TO REPAIR THE VEHICLE WAS UNAVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE...UPDATED 09/30/14 *BF UPDATED 10/08/14
Incident date: Aug 1, 2014
THE RADIO WILL STOP OPERATING AND THE AIR CONDITIONER WILL BLOW AT ITS HIGHEST LEVEL. YOU DO NOT HAVE ANY CONTROL OVER REGULATING THE TEMPERATURE OR FLOW. OBVIOUSLY, I'M NOT THE ONLY PERSON TO ENCOUNTER THIS PROBLEM. *TR
Incident date: Jun 24, 2014
DASH BOARD IS MELTING. VERY HOT TO TOUCH. *TR
Incident date: Sep 1, 2014
VACUUMING CAR AND PUT BOTH SEATS IN A FORWARD POSITION. WHEN I WAS DONE THE SEATS WOULD NOT MOVE BACK TO ITS REGULAR POSITION. PASSENGER SEAT WAS ALREADY GIVING ME ELECTRICAL PROBLEMS, HOWEVER BACK PART OF SEAT STILL WORKED. THE DRIVER'S SEAT I HAD NEVER HAD PROBLEMS WITH BEFORE. BOTH SEATS ARE NOW IN AN AWKWARD UNDRIVABLE POSITION AND WILL NOT BUDGE. I DO NOT KNOW WHAT THE PROBLEM IS BUT WHAT I D... Read more
Incident date: Aug 16, 2012
IN THE SUMMER OR FALL OF 2012, I TOOK MY VEHICLE IN FOR SERVICE OF THE HORN, WASN'T WORKING NOR WAS MY REMOTE FOE LOCKING AND UNLOCKING. A FEW DAYS LATER I SEEN A CRACK NEAR THE PASSENGER SIDE OF THE AIR VENT. NOW THE CRACKS HAVE SPREADED TO OTHER AREAS OF MY DASHBOARD. I WAS NEVER INFORMED OF ANY RECALLS IN THE PAST ABOUT REPAIRING/OR REPLACE DASHBOARD. *TR
Incident date: Aug 27, 2014
TL* THE CONTACT OWNS A 2002 INFINITI Q45. THE CONTACT STATED THAT WHILE DRIVING 55 MPH, THE AIR BAG WARNING INDICATOR WAS ILLUMINATED. THE PROBLEM OCCURRED NUMEROUS OF TIMES. THE VEHICLE WAS TAKEN TO DEALER MECHANIC AND DIAGNOSED THE HARNESS UNDERNEATH DRIVER SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAG... Read more
Incident date: Jun 9, 2014
I WAS PREPARING TO STOP AT A TRAFFIC LIGHT, GOING ABOUT 10 MPH, WHEN MY CAR SHUT OFF. I TRIED TO START IT, AND IT WOULDN'T START, BUT THE "VDC OFF" LIGHT AND "SLIP" LIGHT CAME ON. AFTER A FEW TRIES THE CAR STARTED AND I WAS ABLE TO MAKE IT A FEW BLOCKS TO A GAS STATION, BUT THE CAR DIDN'T RUN VERY WELL AT ALL. I COULDN'T GET IT TO RESTART AFTER PARKING IT AT THE GAS STATION AND HAD TO HAVE IT TOWE... Read more
Incident date: Aug 1, 2014
THE CAR IS HAVING TONS OF ELECTRICAL ISSUES WITH CLIMATE CONTROL , RADIO AND PASSENGER AIR BAG SENSORS. BODY CONTROL MODULE AND SEATS. CAR WON'T START AND I HAVE TAKEN TO 3 DIFFERENT SHOPS AND EXPERTS AND CANNOT FIGURE OUT ISSUE WITH CAR. CAR IS NOT OPERABLE AND WON'T START. CONTACTED INFINITY AND THEY TOLD ME THEY DON'T HAVE ANY OPEN RECALLS.THEY DON'T OFFER ANY INFORMATION OR HELP ON MAJOR CAR I... Read more
Incident date: Aug 1, 2014
THE CAR IS HAVING TONS OF ELECTRICAL ISSUES WITH CLIMATE CONTROL , RADIO AND PASSENGER AIR BAG SENSORS. BODY CONTROL MODULE AND SEATS. CAR WON'T START AND I HAVE TAKEN TO 3 DIFFERENT SHOPS AND EXPERTS AND CANNOT FIGURE OUT ISSUE WITH CAR. CAR IS NOT OPERABLE AND WON'T START. CONTACTED INFINITY AND THEY TOLD ME THEY DON'T HAVE ANY OPEN RECALLS.THEY DON'T OFFER ANY INFORMATION OR HELP ON MAJOR CAR I... Read more
Incident date: Aug 1, 2014
THE CAR IS HAVING TONS OF ELECTRICAL ISSUES WITH CLIMATE CONTROL , RADIO AND PASSENGER AIR BAG SENSORS. BODY CONTROL MODULE AND SEATS. CAR WON'T START AND I HAVE TAKEN TO 3 DIFFERENT SHOPS AND EXPERTS AND CANNOT FIGURE OUT ISSUE WITH CAR. CAR IS NOT OPERABLE AND WON'T START. CONTACTED INFINITY AND THEY TOLD ME THEY DON'T HAVE ANY OPEN RECALLS.THEY DON'T OFFER ANY INFORMATION OR HELP ON MAJOR CAR I... Read more
Incident date: Jul 8, 2014
7.8.14 VEHICLE BOUGHT IN TO SERVICE DEPT TO INSTALL NAVIGATION MAP UPDATE. WAS TOLD THAT NAVIGATION UNIT WASN'T WORKING. INFINITI ORDERED REFURBISHED UNIT. 7.16.14 NOTICED GASH IN DASHBOARD NEXT TO VENT WHERE THEY HAD TO REMOVE TO BE ABLE TO INSTALL NEW NAVIGATION UNIT. I HAVE EXTENDED WARRANTY FOR 2 MORE YEARS. 7.23.14 BROUGHT CAR IN TO SHOW THE GASH IN THE DASHBOARD NEXT TO THE AC VE... Read more
Incident date: Jul 8, 2014
7.8.14 VEHICLE BOUGHT IN TO SERVICE DEPT TO INSTALL NAVIGATION MAP UPDATE. WAS TOLD THAT NAVIGATION UNIT WASN'T WORKING. INFINITI ORDERED REFURBISHED UNIT. 7.16.14 NOTICED GASH IN DASHBOARD NEXT TO VENT WHERE THEY HAD TO REMOVE TO BE ABLE TO INSTALL NEW NAVIGATION UNIT. I HAVE EXTENDED WARRANTY FOR 2 MORE YEARS. 7.23.14 BROUGHT CAR IN TO SHOW THE GASH IN THE DASHBOARD NEXT TO THE AC VE... Read more
Incident date: Sep 1, 2011
THE AIR BAG WARNING LIGHT CAME ON. TOOK THE VEHICLE TO THE DEALER AND WAS TOLD THE DRIVER'S SIDE AIR BAG CONTROL MODULE HAD FAILED AND IT WOULD BE $900 TO REPLACE IT. MY HUSBAND'S VOLKSWAGEN GLI WAS RECALLED FOR THE EXACT SAME PROBLEM, AND WAS FIXED FOR FREE. WHY NOT THE INFINITY? WAS TOLD NONE OF THE AIR BAGS WOULD WORK WITHOUT REPLACING THE DRIVER'S SIDE MODULE. STILL DRIVING WITHOUT AIR BAGS...... Read more
INFINITI
Q50 HYBRID
(2014) - AIR BAGS
Sep 3, 2014
Incident date: Aug 3, 2014
THE FRONT PASSENGER AIR BAG SENSOR SYSTEM WILL INTERMITTENTLY ACTIVATE WHEN MY WIFE (SMALL STATURE ADULT) IS SITTING IN THE PASSENGER SEAT. ABOUT HALF THE TIME THE SYSTEM WILL ACTIVATE WHEN SHE GETS IN THE CAR AND ABOUT HALF THE TIME IT STAYS OFF. I BROUGHT THE CAR INTO SERVICE AT THE DEALERSHIP AND THEY REPORT THE SYSTEM IS OPERATING WITHIN SPECIFICATIONS. I CONTACTED INFINITI BUT MY DISCUSSI... Read more
Incident date: Aug 30, 2014
RUNNING BOARDS ARE COMPLETELY RUSTED, THEY WILL EITHER FALL OFF WHILE DRIVING AND COULD CAUSE AN ACCIDENT OR AN UNSUSPECTING PERSON COULD BE RELYING ON THEM TO ENTER THE SUV AND HURT THEM SELVES. THE SUV WAS WELL TAKEN CARE OF, 1 OWNER, AND THE FRAME RAILS AND CHASSIS ARE CONSIDERABLY RUST FREE. HOW COME THESE ARE IN SUCH BAD CONDITION? WHY DON'T INFINITI HAVE REPLACEMENTS FOR THEM ALONE AND NOT T... Read more
Incident date: Jun 30, 2014
RANDOM INSTANCES OF BRAKE LIGHT COMING ON FOLLOWED BY LIMITED BRAKING, SHUTTERING AND PULSING OF THE BRAKE PEDAL. A COMMON AND KNOWN ISSUE AFFECTING QX56, ARMADAS AND TITANS FROM THE MID 2000'S THAT NISSAN REFUSES TO ACKNOWLEDGE. A SERIOUS SAFETY CONCERN THAT NEEDS TO BE ADDRESSED. *TR
Incident date: Jul 10, 2013
TOP OF DASHBOARD MELTING AND CREATING A GLARE. *TR
Incident date: Feb 14, 2014
AIR BAG WARNING LIGHT FOR THE PASSENGER SEAT REMAINS ON. I TOOK IT TO THE DEALER BUT WAS TOLD THAT I HAD TO PAY (NEARLY $4000) TO TEST THE PROBLEM AND THEN TO REPLACE THE SEAT. DEALER NEVER TOLD ME THAT THE CAR WITH THIS PROBLEM WAS SUBJECT TO A RECALL, WHICH STARTED IN NOVEMBER 2008. *TR
Incident date: Feb 4, 2014
ACCORDING TO THE US GOVERNMENT, INFINITI RECALLED 2008 G35 FOR PASSENGER SIDE AIR BAG PROBLEM ASSOCIATED WITH A SENSOR IN THE FRONT PASSENGER SEAT. AIR BAG WARNING LIGHT ON THE DASH BOARD KEEPS BLINKING. THE DEALER SAID THE RECALL HAS TO BE VIN SPECIFIC, AND THUS MY CAR WAS NOT SUBJECT TO THE RECALL. ISN'T A RECALL CAUSED BY A COMMON OR GENERIC PROBLEM THAT EXISTS IN MOST OF IF NOT ALL CARS OF SAM... Read more
Incident date: Feb 4, 2014
ACCORDING TO THE US GOVERNMENT, INFINITI RECALLED 2008 G35 FOR PASSENGER SIDE AIR BAG PROBLEM ASSOCIATED WITH A SENSOR IN THE FRONT PASSENGER SEAT. AIR BAG WARNING LIGHT ON THE DASH BOARD KEEPS BLINKING. THE DEALER SAID THE RECALL HAS TO BE VIN SPECIFIC, AND THUS MY CAR WAS NOT SUBJECT TO THE RECALL. ISN'T A RECALL CAUSED BY A COMMON OR GENERIC PROBLEM THAT EXISTS IN MOST OF IF NOT ALL CARS OF SAM... Read more
Incident date: May 14, 2014
TL* THE CONTACT OWNS A 2008 INFINITI G35. THE CONTACT STATED THAT WHILE DRIVING AT 3 MPH, THE VEHICLE STALLED. THE VEHICLE RESTARTED TO NORMAL FUNCTION. THE FAILURE RECURRED ON TEN OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT POSITION TIMING WAS OVER ADVANCED FOR BANKS 1 AND 2. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ... Read more
Incident date: Aug 15, 2014
TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE WHEN THE AIR CONDITIONER WAS ACTIVATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK SHAFT POSITION SENSOR, ENGI... Read more
Incident date: Aug 15, 2014
TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE WHEN THE AIR CONDITIONER WAS ACTIVATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK SHAFT POSITION SENSOR, ENGI... Read more
INFINITI
I35
(2002) - ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
Sep 2, 2014
Incident date: Aug 15, 2014
TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE WHEN THE AIR CONDITIONER WAS ACTIVATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK SHAFT POSITION SENSOR, ENGI... Read more
Incident date: Sep 1, 2014
AFTER 3 DAYS PARKING IN GARAGE, THE BATTERY WAS DRAINED. WE HOOKED UP A BATTERY CHARGER. THE DASHBOARD LIGHTS FLASHED A FEW TIMES AND THEN THE ELECTRICAL SYSTEM COMPLETELY SHUT DOWN. THE CAR WENT TOTALLY DEAD. NONE OF THE BUTTONS WAS WORKING, NOT EVEN THE TRUNK LID. SIMILAR SITUATION HAPPENED BEFORE, BUT THE CAR WAS ABLE TO START BY JUMPING. WE WILL CONTACT THE DEALER TODAY. THERE MUST BE SO... Read more
Incident date: Aug 1, 2013
THE DASHBOARD IS CRACKING AND MELTING. THE DASHBOARD IS MELTED SO BAD IN SOME SPOTS THAT THE DASHBOARD CAN'T EVEN BE CLEANED. THE CRACKS IN THE DASHBOARD ARE STARTING TO GET WORSE EACH DAY. I AM AFRAID THAT THE CRACKS WILL BECOME SO SEVERE IT WILL EVENTUALLY AFFECT THE DRIVING SAFETY OF THE VEHICLE. *TR
Incident date: Sep 1, 2014
THE LEFT FRONT WHEEL WELL HAS RUSTED SO THAT NOW THE WHEEL WELL IS STARTING TO REST ON THE DRIVESHAFT. *TR
Incident date: Sep 1, 2014
THE LEFT FRONT WHEEL WELL HAS RUSTED SO THAT NOW THE WHEEL WELL IS STARTING TO REST ON THE DRIVESHAFT. *TR
Incident date: Jan 4, 2010
I HAVE MY CAR WASH THAT DAY, AND WHEN I WAS CLEANING INSIDE A NOTICE SOMETHING STICKY ON MY DASHBOARD. ..AND IT IS MELTING DOWN FRONT OF MY EYE'S AND I DON'T KNOW WHAT TO DO ...I AM AFRAID TO CALL THE COMPANY BECAUSE I HAVE NO MORE GUARANTEE IN THE CAR... *TR
Incident date: Aug 14, 2014
AS I WAS ACCELERATING TO ACCESS HIGHWAY, I WAS NOT ABLE TO ACCELERATE MY VEHICLE. IT WAS AS IF I WAS RUNNING OUT OF GAS. I KEPT PRESSING THE GAS PEDAL AND IT SLOWLY STARTED TO ACCELERATE AND SEEMED FINE. A FEW MINUTES LATER WHEN I WAS SITTING AT A RED LIGHT, THE CAR DIED. I PUT IT IN PARK AND RESTARTED AND IT WAS FINE. A FEW DAYS LATER THE SAME THING HAPPENED AS I WAS IN THE CARPOOL LINE AT MY DAU... Read more
Incident date: Aug 14, 2014
AS I WAS ACCELERATING TO ACCESS HIGHWAY, I WAS NOT ABLE TO ACCELERATE MY VEHICLE. IT WAS AS IF I WAS RUNNING OUT OF GAS. I KEPT PRESSING THE GAS PEDAL AND IT SLOWLY STARTED TO ACCELERATE AND SEEMED FINE. A FEW MINUTES LATER WHEN I WAS SITTING AT A RED LIGHT, THE CAR DIED. I PUT IT IN PARK AND RESTARTED AND IT WAS FINE. A FEW DAYS LATER THE SAME THING HAPPENED AS I WAS IN THE CARPOOL LINE AT MY DAU... Read more
Incident date: Aug 14, 2014
AS I WAS ACCELERATING TO ACCESS HIGHWAY, I WAS NOT ABLE TO ACCELERATE MY VEHICLE. IT WAS AS IF I WAS RUNNING OUT OF GAS. I KEPT PRESSING THE GAS PEDAL AND IT SLOWLY STARTED TO ACCELERATE AND SEEMED FINE. A FEW MINUTES LATER WHEN I WAS SITTING AT A RED LIGHT, THE CAR DIED. I PUT IT IN PARK AND RESTARTED AND IT WAS FINE. A FEW DAYS LATER THE SAME THING HAPPENED AS I WAS IN THE CARPOOL LINE AT MY DAU... Read more
Incident date: Aug 14, 2014
AS I WAS ACCELERATING TO ACCESS HIGHWAY, I WAS NOT ABLE TO ACCELERATE MY VEHICLE. IT WAS AS IF I WAS RUNNING OUT OF GAS. I KEPT PRESSING THE GAS PEDAL AND IT SLOWLY STARTED TO ACCELERATE AND SEEMED FINE. A FEW MINUTES LATER WHEN I WAS SITTING AT A RED LIGHT, THE CAR DIED. I PUT IT IN PARK AND RESTARTED AND IT WAS FINE. A FEW DAYS LATER THE SAME THING HAPPENED AS I WAS IN THE CARPOOL LINE AT MY DAU... Read more
Incident date: Jul 25, 2014
WE WERE SOLD A LEMON VEHICLE FROM EVANS MOTORS LOCATED AT 112 W ST JOHN ST, GIRARD KS BY EDDIE WALSH. WE HAVE HAD THE VEHICLE NOW FOR A LITTLE OVER 1 MONTH. THE BACK BRAKES WENT OUT, THE FRONT BRAKES WENT OUT AS MY SON WAS DRIVING THE VEHICLE AND THE BRAKE PADS WENT FLYING. THAT SAME DAY WE FOUND OUT THAT THE TRANSMISSION WAS BAD AND NEEDED TO BE REPLACED AND WOULD COST AROUND $1000 TO $3000 TO B... Read more
Incident date: Jul 25, 2014
WE WERE SOLD A LEMON VEHICLE FROM EVANS MOTORS LOCATED AT 112 W ST JOHN ST, GIRARD KS BY EDDIE WALSH. WE HAVE HAD THE VEHICLE NOW FOR A LITTLE OVER 1 MONTH. THE BACK BRAKES WENT OUT, THE FRONT BRAKES WENT OUT AS MY SON WAS DRIVING THE VEHICLE AND THE BRAKE PADS WENT FLYING. THAT SAME DAY WE FOUND OUT THAT THE TRANSMISSION WAS BAD AND NEEDED TO BE REPLACED AND WOULD COST AROUND $1000 TO $3000 TO B... Read more
Incident date: Aug 27, 2014
I RECEIVE A LETTER THAT MY CAR FRONT PASSENGER AIR BAG INFLATOR HAS MANUFACTURE PROBLEM AND MAY NOT COME OUT IN CASE OF A ACCIDENT, AND INFINITI SAY THAT THEY WILL FIX IT AND I WANT TO KNOW WERE I CAN GO AND GET IT FIX? AS SOON AS POSSIBLE. *TR
Incident date: Jul 1, 2013
I HAVE BEEN INFORMED BY THE ORLANDO INFINITI DEALER THAT "PASSENGER CONTROL UNIT ASSEMBLY (FOUND PASSENGER SIDE OCCUPANT CLASSIFICATION CONTROL UNIT FAILED)" ALTHOUGH THERE IS A RECALL IN EFFECT FOR THIS EXACT PROBLEM FOR 2004-2008 INFINITI G35 SEDANS, INFINITI SAYS MY CAR WITH THIS EXACT PROBLEM IS NOT INCLUDED AS A VIN WITHIN THE RECALL. *TR