Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Feb 4, 2014
ACCORDING TO THE US GOVERNMENT, INFINITI RECALLED 2008 G35 FOR PASSENGER SIDE AIR BAG PROBLEM ASSOCIATED WITH A SENSOR IN THE FRONT PASSENGER SEAT. AIR BAG WARNING LIGHT ON THE DASH BOARD KEEPS BLINKING. THE DEALER SAID THE RECALL HAS TO BE VIN SPECIFIC, AND THUS MY CAR WAS NOT SUBJECT TO THE RECALL. ISN'T A RECALL CAUSED BY A COMMON OR GENERIC PROBLEM THAT EXISTS IN MOST OF IF NOT ALL CARS OF SAM... Read more
Incident date: Aug 15, 2014
TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE WHEN THE AIR CONDITIONER WAS ACTIVATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK SHAFT POSITION SENSOR, ENGI... Read more
Incident date: Aug 15, 2014
TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE WHEN THE AIR CONDITIONER WAS ACTIVATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK SHAFT POSITION SENSOR, ENGI... Read more
INFINITI
I35
(2002) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
Sep 2, 2014
Incident date: Aug 15, 2014
TL* THE CONTACT OWNS A 2002 INFINITI I35. WHILE DRIVING 40 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER SEVERAL ATTEMPTS. IN ADDITION, THE VEHICLE FAILED TO ACCELERATE WHEN THE AIR CONDITIONER WAS ACTIVATED. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CRANK SHAFT POSITION SENSOR, ENGI... Read more
Incident date: May 14, 2014
TL* THE CONTACT OWNS A 2008 INFINITI G35. THE CONTACT STATED THAT WHILE DRIVING AT 3 MPH, THE VEHICLE STALLED. THE VEHICLE RESTARTED TO NORMAL FUNCTION. THE FAILURE RECURRED ON TEN OCCASIONS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAM SHAFT POSITION TIMING WAS OVER ADVANCED FOR BANKS 1 AND 2. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED ... Read more
Incident date: Aug 30, 2014
RUNNING BOARDS ARE COMPLETELY RUSTED, THEY WILL EITHER FALL OFF WHILE DRIVING AND COULD CAUSE AN ACCIDENT OR AN UNSUSPECTING PERSON COULD BE RELYING ON THEM TO ENTER THE SUV AND HURT THEM SELVES. THE SUV WAS WELL TAKEN CARE OF, 1 OWNER, AND THE FRAME RAILS AND CHASSIS ARE CONSIDERABLY RUST FREE. HOW COME THESE ARE IN SUCH BAD CONDITION? WHY DON'T INFINITI HAVE REPLACEMENTS FOR THEM ALONE AND NOT T... Read more
Incident date: Aug 1, 2013
THE DASHBOARD IS CRACKING AND MELTING. THE DASHBOARD IS MELTED SO BAD IN SOME SPOTS THAT THE DASHBOARD CAN'T EVEN BE CLEANED. THE CRACKS IN THE DASHBOARD ARE STARTING TO GET WORSE EACH DAY. I AM AFRAID THAT THE CRACKS WILL BECOME SO SEVERE IT WILL EVENTUALLY AFFECT THE DRIVING SAFETY OF THE VEHICLE. *TR
Incident date: Sep 1, 2014
THE LEFT FRONT WHEEL WELL HAS RUSTED SO THAT NOW THE WHEEL WELL IS STARTING TO REST ON THE DRIVESHAFT. *TR
Incident date: Sep 1, 2014
THE LEFT FRONT WHEEL WELL HAS RUSTED SO THAT NOW THE WHEEL WELL IS STARTING TO REST ON THE DRIVESHAFT. *TR
Incident date: Jan 4, 2010
I HAVE MY CAR WASH THAT DAY, AND WHEN I WAS CLEANING INSIDE A NOTICE SOMETHING STICKY ON MY DASHBOARD. ..AND IT IS MELTING DOWN FRONT OF MY EYE'S AND I DON'T KNOW WHAT TO DO ...I AM AFRAID TO CALL THE COMPANY BECAUSE I HAVE NO MORE GUARANTEE IN THE CAR... *TR
Incident date: Aug 14, 2014
AS I WAS ACCELERATING TO ACCESS HIGHWAY, I WAS NOT ABLE TO ACCELERATE MY VEHICLE. IT WAS AS IF I WAS RUNNING OUT OF GAS. I KEPT PRESSING THE GAS PEDAL AND IT SLOWLY STARTED TO ACCELERATE AND SEEMED FINE. A FEW MINUTES LATER WHEN I WAS SITTING AT A RED LIGHT, THE CAR DIED. I PUT IT IN PARK AND RESTARTED AND IT WAS FINE. A FEW DAYS LATER THE SAME THING HAPPENED AS I WAS IN THE CARPOOL LINE AT MY DAU... Read more
Incident date: Aug 14, 2014
AS I WAS ACCELERATING TO ACCESS HIGHWAY, I WAS NOT ABLE TO ACCELERATE MY VEHICLE. IT WAS AS IF I WAS RUNNING OUT OF GAS. I KEPT PRESSING THE GAS PEDAL AND IT SLOWLY STARTED TO ACCELERATE AND SEEMED FINE. A FEW MINUTES LATER WHEN I WAS SITTING AT A RED LIGHT, THE CAR DIED. I PUT IT IN PARK AND RESTARTED AND IT WAS FINE. A FEW DAYS LATER THE SAME THING HAPPENED AS I WAS IN THE CARPOOL LINE AT MY DAU... Read more
Incident date: Aug 14, 2014
AS I WAS ACCELERATING TO ACCESS HIGHWAY, I WAS NOT ABLE TO ACCELERATE MY VEHICLE. IT WAS AS IF I WAS RUNNING OUT OF GAS. I KEPT PRESSING THE GAS PEDAL AND IT SLOWLY STARTED TO ACCELERATE AND SEEMED FINE. A FEW MINUTES LATER WHEN I WAS SITTING AT A RED LIGHT, THE CAR DIED. I PUT IT IN PARK AND RESTARTED AND IT WAS FINE. A FEW DAYS LATER THE SAME THING HAPPENED AS I WAS IN THE CARPOOL LINE AT MY DAU... Read more
Incident date: Aug 14, 2014
AS I WAS ACCELERATING TO ACCESS HIGHWAY, I WAS NOT ABLE TO ACCELERATE MY VEHICLE. IT WAS AS IF I WAS RUNNING OUT OF GAS. I KEPT PRESSING THE GAS PEDAL AND IT SLOWLY STARTED TO ACCELERATE AND SEEMED FINE. A FEW MINUTES LATER WHEN I WAS SITTING AT A RED LIGHT, THE CAR DIED. I PUT IT IN PARK AND RESTARTED AND IT WAS FINE. A FEW DAYS LATER THE SAME THING HAPPENED AS I WAS IN THE CARPOOL LINE AT MY DAU... Read more
Incident date: Aug 27, 2014
I RECEIVE A LETTER THAT MY CAR FRONT PASSENGER AIR BAG INFLATOR HAS MANUFACTURE PROBLEM AND MAY NOT COME OUT IN CASE OF A ACCIDENT, AND INFINITI SAY THAT THEY WILL FIX IT AND I WANT TO KNOW WERE I CAN GO AND GET IT FIX? AS SOON AS POSSIBLE. *TR
Incident date: Jul 25, 2014
WE WERE SOLD A LEMON VEHICLE FROM EVANS MOTORS LOCATED AT 112 W ST JOHN ST, GIRARD KS BY EDDIE WALSH. WE HAVE HAD THE VEHICLE NOW FOR A LITTLE OVER 1 MONTH. THE BACK BRAKES WENT OUT, THE FRONT BRAKES WENT OUT AS MY SON WAS DRIVING THE VEHICLE AND THE BRAKE PADS WENT FLYING. THAT SAME DAY WE FOUND OUT THAT THE TRANSMISSION WAS BAD AND NEEDED TO BE REPLACED AND WOULD COST AROUND $1000 TO $3000 TO B... Read more
Incident date: Jul 25, 2014
WE WERE SOLD A LEMON VEHICLE FROM EVANS MOTORS LOCATED AT 112 W ST JOHN ST, GIRARD KS BY EDDIE WALSH. WE HAVE HAD THE VEHICLE NOW FOR A LITTLE OVER 1 MONTH. THE BACK BRAKES WENT OUT, THE FRONT BRAKES WENT OUT AS MY SON WAS DRIVING THE VEHICLE AND THE BRAKE PADS WENT FLYING. THAT SAME DAY WE FOUND OUT THAT THE TRANSMISSION WAS BAD AND NEEDED TO BE REPLACED AND WOULD COST AROUND $1000 TO $3000 TO B... Read more
Incident date: Aug 26, 2014
BACKING UP IN PARKING LOT SLOWLY (3MPH), UTILIZING ALL MIRRORS, GLANCING OVER BOTH SHOULDERS WHEN I BACKED INTO A VEHICLE'S BUMPER CAUSING DAMAGE TO MY BUMPER WHILE NONE TO THE OTHER CAR. THE INFINITI QX56 IS EQUIPPED WITH CAMERA AIDING CORNER SONAR AND MOD (MOVING OBJECT DETECTION). THE SONAR SYSTEM UTILIZES CAMERAS ON THE VEHICLE WHICH ARE DISPLAYED ON THE DASHBOARD DISPLAY SCREEN AS WELL AS AUD... Read more
Crash
Incident date: Aug 26, 2014
BACKING UP IN PARKING LOT SLOWLY (3MPH), UTILIZING ALL MIRRORS, GLANCING OVER BOTH SHOULDERS WHEN I BACKED INTO A VEHICLE'S BUMPER CAUSING DAMAGE TO MY BUMPER WHILE NONE TO THE OTHER CAR. THE INFINITI QX56 IS EQUIPPED WITH CAMERA AIDING CORNER SONAR AND MOD (MOVING OBJECT DETECTION). THE SONAR SYSTEM UTILIZES CAMERAS ON THE VEHICLE WHICH ARE DISPLAYED ON THE DASHBOARD DISPLAY SCREEN AS WELL AS AUD... Read more
Crash
Incident date: Jul 1, 2013
I HAVE BEEN INFORMED BY THE ORLANDO INFINITI DEALER THAT "PASSENGER CONTROL UNIT ASSEMBLY (FOUND PASSENGER SIDE OCCUPANT CLASSIFICATION CONTROL UNIT FAILED)" ALTHOUGH THERE IS A RECALL IN EFFECT FOR THIS EXACT PROBLEM FOR 2004-2008 INFINITI G35 SEDANS, INFINITI SAYS MY CAR WITH THIS EXACT PROBLEM IS NOT INCLUDED AS A VIN WITHIN THE RECALL. *TR
Incident date: Jul 1, 2013
I HAVE BEEN INFORMED BY THE ORLANDO INFINITI DEALER THAT "PASSENGER CONTROL UNIT ASSEMBLY (FOUND PASSENGER SIDE OCCUPANT CLASSIFICATION CONTROL UNIT FAILED)" ALTHOUGH THERE IS A RECALL IN EFFECT FOR THIS EXACT PROBLEM FOR 2004-2008 INFINITI G35 SEDANS, INFINITI SAYS MY CAR WITH THIS EXACT PROBLEM IS NOT INCLUDED AS A VIN WITHIN THE RECALL. *TR
Incident date: Jul 1, 2013
I HAVE BEEN INFORMED BY THE ORLANDO INFINITI DEALER THAT "PASSENGER CONTROL UNIT ASSEMBLY (FOUND PASSENGER SIDE OCCUPANT CLASSIFICATION CONTROL UNIT FAILED)" ALTHOUGH THERE IS A RECALL IN EFFECT FOR THIS EXACT PROBLEM FOR 2004-2008 INFINITI G35 SEDANS, INFINITI SAYS MY CAR WITH THIS EXACT PROBLEM IS NOT INCLUDED AS A VIN WITHIN THE RECALL. *TR
Incident date: Aug 11, 2014
AS I WAS DRIVING MY BRAKE LIGHT CAME ON AND AS I TRIED TO HIT THE BRAKE PEDAL I NOTICED A LOUD GRINDING NOISE AND THE BRAKE GOING TO THE FLOOR AND CAR NOT STOPPING. THIS IS THE SECOND TIME THIS HAVE HAPPENED THIS IS VERY DANGEROUS. THERE ARE MANY COMPLAINTS THAT I HAVE READ AND SOMETHING NEEDS TO BE DONE BECAUSE I WILL DEFINITELY TAKE IT TO FOX 5... *TR
Incident date: Aug 6, 2014
OH MY ... WHAT A BAD PROBLEM. AFTER IDLING FOR ABOUT 10 MINUTES WHEN IT WAS ABOUT 90DEGF OUTSIDE THE "BRAKE" LIGHT CAME ON ... THEN WHEN TRYING TO MOVE THE BRAKES WOULD NOT WORK. THEY HAD A VERY BAD VIBRATION IN THE PEDAL AND MADE GRINDING AND SPRING POPPING NOISES. EVEN THOUGH GOING SLOW (<30 MPH) THE CAR WOULD BARELY STOP. I CANNOT IMAGINE THIS HAPPENING AT HIGHWAY SPEEDS. VERY DANGEROUS.... Read more
Incident date: Aug 26, 2014
WHILE DRIVING, AC CAME ON FULL BLAST AND I COULD NOT CONTROL IT. NONE OF THE BUTTONS WORKED ON THE UNIT AT ALL. I HAVE READ SIMILAR COMPLAINTS AND THEIR FIX IS THE CONTROLLER BOARD OR AFTERMARKET RADIO SYSTEM. I HAVE AN AFTERMARKET RADIO/GPS UNIT INSTALLED, BUT IT STILL HAVE ZERO CONTROL OVER AC UNIT. NO PROBLEM WITH RADIO EVER. ALL OF THIS IS INTERMITTENTLY. SOMETIMES I CAN CONTROL IT, BUT IT W... Read more
Incident date: Aug 26, 2014
WHILE DRIVING, AC CAME ON FULL BLAST AND I COULD NOT CONTROL IT. NONE OF THE BUTTONS WORKED ON THE UNIT AT ALL. I HAVE READ SIMILAR COMPLAINTS AND THEIR FIX IS THE CONTROLLER BOARD OR AFTERMARKET RADIO SYSTEM. I HAVE AN AFTERMARKET RADIO/GPS UNIT INSTALLED, BUT IT STILL HAVE ZERO CONTROL OVER AC UNIT. NO PROBLEM WITH RADIO EVER. ALL OF THIS IS INTERMITTENTLY. SOMETIMES I CAN CONTROL IT, BUT IT W... Read more
Incident date: Jul 2, 2013
CAR BUCK AND STOP ACCELERATE. THEN WILL NOT GO IN TO LOW GEARS OR SIX GEAR. *TR
Incident date: Jul 2, 2013
CAR BUCK AND STOP ACCELERATE. THEN WILL NOT GO IN TO LOW GEARS OR SIX GEAR. *TR
Incident date: Aug 16, 2014
THE TRANSMISSION IN THE M37'S ARE REALLY BAD. THE 7 SPEED TRANSMISSION HAS A VERY DIFFICULT TIME FIGURING WHAT GEAR TO GO INTO. WHEN YOU ARE ACCELERATING ONTO AN OFF RAMP OR EVEN AFTER A RED LIGHT THERE IS A MAJOR DELAY BECAUSE THE TRANSMISSION CAN'T FIGURE OUT WHAT GEAR TO GO INTO. IT GOES THREW THE FIRST 3 GEARS WAY TO FAST AND SLOWS YOU DOWN TREMENDOUSLY. YOU COULD BE KILLED TRYING TO GET ON A... Read more
INFINITI
I35
(2004) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
Aug 25, 2014
Incident date: Aug 19, 2014
TL* THE CONTACT OWNS A 2004 INFINITI I35. WHILE DRIVING APPROXIMATELY 15 MPH AND MAKING A RIGHT TURN, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO BE RESTARTED AND REGAINED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE CAM SHAFT SENSORS WERE FAULTY AND NEEDED TO BE REPLACED. THE CAM SHAFT SENSORS WERE REPLACED, BUT THE FAILURE RECURRED. T... Read more
Incident date: Jul 12, 2014
WHILE DRIVING AND STARTING TO APPLY THE BRAKES THERE CAN BE HEARD A GRINDING SOUND, BRAKE LIGHT DISPLAYS ON THE DASH AND THE BRAKE PEDAL GOES TO THE FLOOR.THIS IS VERY UNSAFE TO ME AND THE PUBLIC BECAUSE ONCE I WAS ABLE TO GET HOME AND RESTART THE VEHICLE IT FUNCTIONS LIKE NOTHING WAS EVER WRONG. I DROVE AROUND THE BLOCK WITH NO PROBLEM STOPPING WHICH LASTED ABOUT 2 WEEKS BEFORE IT ALL STARTED AGA... Read more
Incident date: Apr 25, 2014
TL* THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT WHILE ATTEMPTING TO ENGAGE THE BRAKES, THE BRAKE SYSTEM FAILED CAUSING THE CONTACT TO CRASH INTO THE REAR END OF THE PROCEEDING VEHICLE. A POLICE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 171,140.
Crash
Incident date: Aug 20, 2014
I HAVE A 2005 QX56. THIS LOSS OF BRAKE HAPPENS TO ME MANY TIME, BRAKE LIGHT WILL COME ON WHILE DRIVING AND IF YOU PUSH THE BRAKE YOU WILL HEAR A LOUD GRINDING NOISE, AND PEDAL GOES TO THE FLOOR. TURN OFF ENGINE AND START IT AGAIN IT WILL BE GOOD AGAIN, ITS INTERMITTENT, YOU DON'T KNOW WHEN WILL IT HAPPEN, SO I ALWAYS LOOK ON MY DASH FOR THE BRAKE LIGHT WHILE DRIVING SO I KNOW THAT ITS DOING IT AGA... Read more
Incident date: Jul 1, 2014
MY FANS QUIT WORKING IN MY CAR WE REPLACED ALL FUSES AND FANS 3 TIMES ALREADY AND NOW HAVE WIRES MELTING FROM THE FAN TO THE HARNESS WE LOOKED AT ALL WIRES MADE SURE THEY WERE NOT MELTED THE FIRST TIME BUT NOW THEIR MELTED AND FANS NOT WORKING FUSES EITHER. PLUS IT OVER HEATS. *TR
Incident date: Aug 21, 2014
I WAS DRIVING THE VEHICLE TODAY AND THE CAR STARTED TO STALL. SEVERAL LIGHTS CAME ON LIKE SERVICE, ENGINE LIGHT, BREAK LIGHT. THEN TOTAL SHUTDOWN. I TOOK IT TO LOCAL MECHANIC AND HE SUSPECTS THAT THERE'S A PROBLEM WITH IGNITION AND KEY TUMBLER. THIS SOUNDS A LOT LIKE THE GM PROBLEM WITH WEAK KEY TUMBLERS AND CAUSING SUDDEN STALL AND CRASH. PLEASE INVESTIGATE IF INFINITI I35 2004 HAVE SIMILAR PROBL... Read more
Incident date: Aug 21, 2014
I WAS DRIVING THE VEHICLE TODAY AND THE CAR STARTED TO STALL. SEVERAL LIGHTS CAME ON LIKE SERVICE, ENGINE LIGHT, BREAK LIGHT. THEN TOTAL SHUTDOWN. I TOOK IT TO LOCAL MECHANIC AND HE SUSPECTS THAT THERE'S A PROBLEM WITH IGNITION AND KEY TUMBLER. THIS SOUNDS A LOT LIKE THE GM PROBLEM WITH WEAK KEY TUMBLERS AND CAUSING SUDDEN STALL AND CRASH. PLEASE INVESTIGATE IF INFINITI I35 2004 HAVE SIMILAR PROBL... Read more
Incident date: Aug 21, 2014
I HAVE DONE SOME RESEARCH ONLINE. LOTS OF PEOPLE ARE HAVING OR HAVE HAD THE SAME PROBLEM. VERY PREVALENT. AS YOU ARE DRIVING THE DOWN THE ROAD THE CAR STARTS TO MAKE SOME NOISE THEN IT COMPLETELY SHUTS DOWN THE MOTOR, THE CHECK ENGINE LIGHT COMES ON AND DOES NOT START ONCE IT STOPS. THERE IS NO WARNING. IT TAKES A WHILE FOR THE SENSOR TO RESET -- PUTTING ME AND MY VEHICLE IN HARMS WAY. TH... Read more
Incident date: Aug 21, 2014
I HAVE DONE SOME RESEARCH ONLINE. LOTS OF PEOPLE ARE HAVING OR HAVE HAD THE SAME PROBLEM. VERY PREVALENT. AS YOU ARE DRIVING THE DOWN THE ROAD THE CAR STARTS TO MAKE SOME NOISE THEN IT COMPLETELY SHUTS DOWN THE MOTOR, THE CHECK ENGINE LIGHT COMES ON AND DOES NOT START ONCE IT STOPS. THERE IS NO WARNING. IT TAKES A WHILE FOR THE SENSOR TO RESET -- PUTTING ME AND MY VEHICLE IN HARMS WAY. TH... Read more
Incident date: Aug 19, 2014
AC COMPRESSOR FAILURE, WHILE CAR HAS 88K MILES ON IT. I THINK IT IS A PREMATURE FAILURE & INFINITI SHOULD TAKE RESPONSIBILITY FOR IT. *TR
Incident date: Jan 4, 2014
ON A COLD SNOWY EVENING WHILE DRIVING ON THE HIGHWAY AT ABOUT 60MPH THE CAR BEGAN TO VIOLENTLY SHAKE, WHEN I TOOK MY FOOT OFF THE GAS PEDAL THE CAR STOPPED SHAKING, WHEN I TRIED TO ACCELERATE THE CAR AGAIN BEGAN TO SHAKE VIOLENTLY. FORTUNATELY I WAS ABOUT 5 MILES AWAY FROM MY DESTINATION AND MANAGED TO DRIVE ABOUT 25 ON A HIGHWAY. AFTER I REACHED MY DESTINATION I POWERED OFF THE CAR AND LET IT SI... Read more
Incident date: Jan 4, 2014
ON A COLD SNOWY EVENING WHILE DRIVING ON THE HIGHWAY AT ABOUT 60MPH THE CAR BEGAN TO VIOLENTLY SHAKE, WHEN I TOOK MY FOOT OFF THE GAS PEDAL THE CAR STOPPED SHAKING, WHEN I TRIED TO ACCELERATE THE CAR AGAIN BEGAN TO SHAKE VIOLENTLY. FORTUNATELY I WAS ABOUT 5 MILES AWAY FROM MY DESTINATION AND MANAGED TO DRIVE ABOUT 25 ON A HIGHWAY. AFTER I REACHED MY DESTINATION I POWERED OFF THE CAR AND LET IT SI... Read more
Incident date: Aug 11, 2014
TL* THE CONTACT OWNS A 2003 INFINITI G35. WHILE DRIVING 45 MPH, THE VEHICLE STALLED AND THE SERVICE ENGINE AND VDC INDICATORS ILLUMINATED. THE FAILURE OCCURRED SEVERAL TIMES IN ONE DAY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 133,729.
Incident date: Aug 1, 2014
CONTROL PANEL TOTALLY INOPERABLE. AC BLOWS AT HIGHEST SETTING, UNABLE TO CHANGE ANY SETTINGS, UNABLE TO USE DEFROSTER. RECALL DOESN'T INCLUDE MY VIN ALTHOUGH IT HAS THE SAME PROBLEM AS THOSE RECALLED. *TR
Incident date: Aug 1, 2014
CONTROL PANEL TOTALLY INOPERABLE. AC BLOWS AT HIGHEST SETTING, UNABLE TO CHANGE ANY SETTINGS, UNABLE TO USE DEFROSTER. RECALL DOESN'T INCLUDE MY VIN ALTHOUGH IT HAS THE SAME PROBLEM AS THOSE RECALLED. *TR
Incident date: Jul 21, 2014
BELOW IS WHAT INFINITI SENT OUT. I AM EXPERIENCING THE ISSUE AND NONE OF MY CONTROL PANELS WORK. THIS MEANS THAT MY DEFROSTERS ON BOTH WINDOWS ARE NOT AN OPTION FOR ME TO CLEAR MY WINDSHIELDS. THIS IS A SAFETY HAZARD EARLY MORNING NOW AS CONDENSATION SITS ON BOTH REAR AND FRONT WINDSHIELDS. EVEN THOUGH MY SYMPTOMS ARE EXACTLY AS DESCRIBED, I AM REFUSED A SOLUTION. THIS IS DANGEROUS AND IS A KNOW... Read more
Incident date: Aug 1, 2013
GOING DOWN HWY 11 DOING ABOUT 40 TO 50 MPH ; AS MASH THE GAS THE CAR STATED SLOWING DOWN. I CHECK TO MAKE SURE THAT MY CAR WAS STILL IN DRIVE AND IT WAS. I PULL OVER IN A PARKING LOT AND CALL MY BROTHER. WE TRIED RESTART IT BUT WE WAS UNSUCCESSFUL. NO WARRING OF ANY KIND; NO SMOKE, NO DASH LIGHTS, NO NOSE OF ANY KIND IT JUST CUT OFF. I HAD TO HAVE IT TAKEN TO SHOP AND FIND OUT MY MOTOR IS GONE. I ... Read more
Incident date: Aug 15, 2014
THE BRAKES OF MY 2007 INFINITI QX56 FAILED WHEN I WAS DRIVING MY WHOLE FAMILY, INCLUDING TWO KIDS, ON THE RAMP UP TO HIGHWAY. I STEPPED ON BRAKES TO SLIGHTLY SLOW DOWN FOR ENTERING THE FREE WAY AFTER ANOTHER CAR, AND ALL FOUR WHEELS STARTED TO HAVE LOUD GRINDING SOUNDS, AND BRAKES DIDN'T TAKE ACTION, NO MATTER HOW HARD I STEP ON IT. I HAVE TO MAKE A SHARP CURVE OUT TO THE EMERGENCY LANE AND SLIDE ... Read more
Incident date: Dec 11, 2013
LEFT HEADLIGHT HOLDS HUMIDITY WITHOUT ANY CRACKS OR DAMAGE TO THE LIGHT ASSEMBLY. AS A RESULT, LEFT MAIN HEADLIGHT DOES NOT WORK. ELECTRICAL CONTROL UNIT (RADIO, AIR, DISPLAY UNIT) SHUTS OFF SPORADICALLY AND WILL NOT SHUT ON UNTIL CAR IS RESTARTED. LIGHT WITH "SWERVING CAR" WILL NOT SHUT OFF. BRAKE LIGHT SPORADICALLY COMES ON. *TR
Incident date: Dec 11, 2013
LEFT HEADLIGHT HOLDS HUMIDITY WITHOUT ANY CRACKS OR DAMAGE TO THE LIGHT ASSEMBLY. AS A RESULT, LEFT MAIN HEADLIGHT DOES NOT WORK. ELECTRICAL CONTROL UNIT (RADIO, AIR, DISPLAY UNIT) SHUTS OFF SPORADICALLY AND WILL NOT SHUT ON UNTIL CAR IS RESTARTED. LIGHT WITH "SWERVING CAR" WILL NOT SHUT OFF. BRAKE LIGHT SPORADICALLY COMES ON. *TR