Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Oct 13, 2014
MY SOLENOID SWITCH WENT BAD ON ME AND NEEDED TO BE REPLACED, TOOK IT TO THE INFINITI DEALERSHIP AND THEY CORRECTED THE PROBLEM SO I THOUGHT UNTIL OCT 13 WHEN I KEPT HEARING THIS NOISE COMING FROM MY HOOK LIKE A SQUEALING NOISE.. TOOK IT BACK TO THE DEALERSHIP AND FOUND OUT IT WAS THE TIMING CHAIN, WHICH I WAS TOLD HAD NOTHING TO DO WITH THE SOLENOID SWITCH THAT WAS PREVIOUSLY FIXED.. FOUND OUT THA... Read more
Incident date: Sep 19, 2012
SINCE I BOUGHT MY G35 COUPE, I'VE BEEN HAVING PROBLEMS WITH MY DRIVER SIDE WINDOW, CURRENTLY STOPPED WORKING, IT WOULDN'T GO DOWN. IT WOULD BE MY 4TH TIME I REPLACED WINDOW MOTOR, IS NOT CHEAP. OUT OF NOWHERE MY WINDOW GO DOWN WHEN IS CLOSED, WATER GETS IN WHEN RAINING. THEN WHEN FINALLY I GET TO CLOSE THE WINDOW, IT WOULD NOT GO DOWN. INFINITI NEEDS TO MAKE THIS PROBLEM AN OFFICIAL RECALL AND REP... Read more
Incident date: Mar 1, 2014
INFINITI Q50- VEHICLE BEGAN PULLING SEVERELY TO THE LEFT, REQUIRING ME TO TURN THE STEERING WHEEL RIGHT IN ORDER TO DRIVE STRAIGHT AND AVOID COLLIDING HEAD ON WITH ONCOMING TRAFFIC. THE ISSUE PERSISTS UNTIL THE CAR HAS BEEN DRIVEN AT 5-7 MINUTES CONTINUOUSLY, STOPPING AND RESTARTING THE VEHICLE DOES NOT CORRECT THIS EXTREMELY DANGEROUS ISSUE. ISSUE OCCURRED SEVERAL TIMES STARTING MARCH 2014, DEALE... Read more
Incident date: Oct 10, 2014
CAR ACCELERATED AFTER COMING TO A STANDSTILL IN PARKING BAY RAN OVER CURB HIT A TREE. AND WENT DOWN AN EMBANKMENT. THE PASSENGER AIRBAG DEPLOYED BUT THE DRIVERS SIDE AIRBAG DID NOT. *TR
Crash
1 injured
Incident date: Oct 10, 2014
CAR ACCELERATED AFTER COMING TO A STANDSTILL IN PARKING BAY RAN OVER CURB HIT A TREE. AND WENT DOWN AN EMBANKMENT. THE PASSENGER AIRBAG DEPLOYED BUT THE DRIVERS SIDE AIRBAG DID NOT. *TR
Crash
1 injured
Incident date: Dec 3, 2009
THIS LETTER IS IN REFERENCE TO A PREVIOUS COMPLAINT FILED WITH INFINITI CONSUMER AFFAIRS ON DECEMBER 3, 2009, REGARDING MY VEHICLE SHUTTING COMPLETELY DOWN, STALLED OUT, NOT MOVING IN THE DRIVE OR REVERSE POSITION AT A BUSY INTERSECTION ON A RAINY STORMY EVENING. THIS OCCURRENCE COULD HAVE CAUSED A SERIOUS ACCIDENT OR WORSE, A FATALITY. AS A RESULT OF POLICE ASSISTANCE AND HAVING MY VEHICLE TOWED ... Read more
Incident date: Dec 3, 2009
THIS LETTER IS IN REFERENCE TO A PREVIOUS COMPLAINT FILED WITH INFINITI CONSUMER AFFAIRS ON DECEMBER 3, 2009, REGARDING MY VEHICLE SHUTTING COMPLETELY DOWN, STALLED OUT, NOT MOVING IN THE DRIVE OR REVERSE POSITION AT A BUSY INTERSECTION ON A RAINY STORMY EVENING. THIS OCCURRENCE COULD HAVE CAUSED A SERIOUS ACCIDENT OR WORSE, A FATALITY. AS A RESULT OF POLICE ASSISTANCE AND HAVING MY VEHICLE TOWED ... Read more
Incident date: Dec 3, 2009
THIS LETTER IS IN REFERENCE TO A PREVIOUS COMPLAINT FILED WITH INFINITI CONSUMER AFFAIRS ON DECEMBER 3, 2009, REGARDING MY VEHICLE SHUTTING COMPLETELY DOWN, STALLED OUT, NOT MOVING IN THE DRIVE OR REVERSE POSITION AT A BUSY INTERSECTION ON A RAINY STORMY EVENING. THIS OCCURRENCE COULD HAVE CAUSED A SERIOUS ACCIDENT OR WORSE, A FATALITY. AS A RESULT OF POLICE ASSISTANCE AND HAVING MY VEHICLE TOWED ... Read more
Incident date: Dec 3, 2009
THIS LETTER IS IN REFERENCE TO A PREVIOUS COMPLAINT FILED WITH INFINITI CONSUMER AFFAIRS ON DECEMBER 3, 2009, REGARDING MY VEHICLE SHUTTING COMPLETELY DOWN, STALLED OUT, NOT MOVING IN THE DRIVE OR REVERSE POSITION AT A BUSY INTERSECTION ON A RAINY STORMY EVENING. THIS OCCURRENCE COULD HAVE CAUSED A SERIOUS ACCIDENT OR WORSE, A FATALITY. AS A RESULT OF POLICE ASSISTANCE AND HAVING MY VEHICLE TOWED ... Read more
Incident date: Oct 2, 2013
WHILE DRIVING NORMALLY ON THE HIGHWAY, THE AIRBAG INDICATOR LIGHT ON THE DASH CAME ON AND STARTED TO BLINK. AFTER STOPPING AND TURNING THE CAR OFF AND ON, THE LIGHT STILL BLINKS. TRYING TO PERFORM AN ECU RESET, THE BLINKING STOPS FOR ABOUT 1 MINUTE AND RESUMES. TOOK THE CAR TO THE INFINITI DEALERSHIP IN PALM SPRINGS, CA AND WAS INFORMED THAT THE RECALL HAS ALREADY BEEN APPLIED TO MY VEHICLE. THE P... Read more
Incident date: Jul 14, 2014
DASHBOARD CRACKING AND MELTING, CAR IS GARAGED MOST OF THE TIME- MELTING ON TOP OF DASHBOARD AND CRACKING IN FRONT AREA EVEN BELOW AIRBAG. *TR
Incident date: Sep 30, 2014
I WAS DRIVING ON A HIGHWAY AT A APROXIMATELY 75 MPH WHEN ALL OF THE SUDDEN THE REAR BACK GLASS BLEW OFF THE VEHICLE. I FELT A LITTLE SHAKE AND MU REAR BACK GLASS WAS GONE. *TR
Incident date: Sep 30, 2014
I WAS DRIVING ON A HIGHWAY AT A APROXIMATELY 75 MPH WHEN ALL OF THE SUDDEN THE REAR BACK GLASS BLEW OFF THE VEHICLE. I FELT A LITTLE SHAKE AND MU REAR BACK GLASS WAS GONE. *TR
Incident date: Aug 16, 2014
NOT SURE THIS IS SOMETHING YOU WOULD PURSUE BUT I HAVE NOT BEEN ABLE TO GET SATISFACTION FROM LAKE NORMAN INFINITI LOCALLY OR THEIR NATIONAL CUSTOMER SERVICE SUPPORT DESK. I HAVE A 2006 INFINITI COUPE WITH 24K MILES ON IT. I HAD AN ISSUE WITH WHAT WAS DETERMINED TO BE THE COOLING FANS FOR THAT CAR. I WAS TOLD BY THE PARTS MANAGER(JOHN) AT THE DEALERSHIP THAT CAR HAS KNOWN ISSUES WITH THE COOL... Read more
Incident date: Oct 1, 2014
WITH 72000 MILES ON THE VEHICLE, TWO THOUSAND OVER WARRANTY, THE TIMING CHAIN HAS TO BE REPLACED. INFINITI REFUSES TO OFFER ANY FINANCIAL ASSISTANCE WHEN IT IS AN OBVIOUS MANUFACTURING DEFECT. THAT IS EVIDENCED BY THE FACT THAT REPLACEMENT PARTS HAVE BEEN COMPLETELY RE-ENGINEERED. A TIMING CHAIN FAILURE AT HIGHWAY SPEED WOULD RESULT IN A SERIOUS ACCIDENT OR FATALITY. THE VEHICLE HAS BEEN CAREFULLY... Read more
Incident date: Jul 28, 2012
TL* THE CONTACT OWNS A 2006 INFINITI FX35. THE CONTACT STATED THAT THE DASHBOARD CONTAINED BUBBLES AND WAS DETERIORATING. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 88,100. UPDATED 12/09/14*LJ
Incident date: Sep 22, 2014
I BOUGHT A USED 2003 INFINITI I-35 ABOUT A YEAR AGO AND IT WAS RUNNING FINE UNTIL ABOUT A WEEK AGO WHEN THE ENGINE SUDDENLY SHUT OFF WITHOUT WARNING WHILE I WAS DRIVING THROUGH AN INTERSECTION. IT REALLY UPSET MY GIRLFRIEND BECAUSE WE COULD HAVE BEEN 'T-BONED' ON THE PASSENGERS SIDE AND SHE COULD HAVE BEEN KILLED. WHEN I GOT THE CAR STARTED IT RAN FINE, LIKE NORMAL, EXCEPT THE 'SLIP', 'TCS', AND... Read more
Incident date: Sep 22, 2014
I BOUGHT A USED 2003 INFINITI I-35 ABOUT A YEAR AGO AND IT WAS RUNNING FINE UNTIL ABOUT A WEEK AGO WHEN THE ENGINE SUDDENLY SHUT OFF WITHOUT WARNING WHILE I WAS DRIVING THROUGH AN INTERSECTION. IT REALLY UPSET MY GIRLFRIEND BECAUSE WE COULD HAVE BEEN 'T-BONED' ON THE PASSENGERS SIDE AND SHE COULD HAVE BEEN KILLED. WHEN I GOT THE CAR STARTED IT RAN FINE, LIKE NORMAL, EXCEPT THE 'SLIP', 'TCS', AND... Read more
Incident date: Sep 22, 2014
I BOUGHT A USED 2003 INFINITI I-35 ABOUT A YEAR AGO AND IT WAS RUNNING FINE UNTIL ABOUT A WEEK AGO WHEN THE ENGINE SUDDENLY SHUT OFF WITHOUT WARNING WHILE I WAS DRIVING THROUGH AN INTERSECTION. IT REALLY UPSET MY GIRLFRIEND BECAUSE WE COULD HAVE BEEN 'T-BONED' ON THE PASSENGERS SIDE AND SHE COULD HAVE BEEN KILLED. WHEN I GOT THE CAR STARTED IT RAN FINE, LIKE NORMAL, EXCEPT THE 'SLIP', 'TCS', AND... Read more
Incident date: Oct 1, 2008
DASHBOARD BUBBLING AND MELTING, GLARE FROM SUN DANGEROUS. *TR
Incident date: Oct 17, 2013
THE DASH BOARD IS STICKY AND MELTING AND CAUSING GLARE ON THE WINDSHIELD. LAST COMPLAINT HAS INCORRECT VIN . *TR
Incident date: Oct 17, 2013
DASHBOARD IS STICKY AND MELTING CAUSING GLARE ON WINDSHIELD. *TR
Incident date: Oct 7, 2014
LIFT STRUTS/CYLINDERS FOR HOOD GAVE WAY AND HOOD CAME DOWN ON PERSON WORKING ON CAR. LIFTED BACK UP, PUT DOWN AND OPENED AGAIN AND NOTICED THAT THE HOOD WOULD NOT STAY OPEN. THIS CAR DOES NOT PROVIDE A "STICK" OPTION TO HOLD THE HOOD.. ONLY THE LIFT STRUTS/CYLINDERS HOLD THE HOOD OPEN AND THEY ARE NOT WORKING. *TR
1 injured
Incident date: Oct 7, 2014
LIFT STRUTS/CYLINDERS FOR HOOD GAVE WAY AND HOOD CAME DOWN ON PERSON WORKING ON CAR. LIFTED BACK UP, PUT DOWN AND OPENED AGAIN AND NOTICED THAT THE HOOD WOULD NOT STAY OPEN. THIS CAR DOES NOT PROVIDE A "STICK" OPTION TO HOLD THE HOOD.. ONLY THE LIFT STRUTS/CYLINDERS HOLD THE HOOD OPEN AND THEY ARE NOT WORKING. *TR
1 injured
Incident date: Oct 4, 2014
ON MAY 28, 2014 PURCHASED A NEW INFINITI Q50. 1 WEEK LATER NOTICED A BUMP ON THE FRONT DRIVER SIDE TIRE A DUNLOP 245/40R19. CONTACTED THE DEALER AND THEY SAID IT MUST BE A WARRANTY ISSUE ON THE TIRE. A WEEK LATER THE TIRE BLEW UP IN THAT BUMP AND I NEITHER THE DEALER NOR THE DUNLOP DEALER IN PR ACKNOWLEDGED THERE WAS AN ISSUE WITH THE TIRE. I HAD TO REPLACE THE TIRE AT A NET COST OF $530 EACH. ... Read more
INFINITI
Q50 HYBRID
(2014) — ENGINE
Oct 5, 2014
Incident date: Aug 14, 2013
SINCE I HAVE OWNED THE CAR, SLIGHTLY OVER A YEAR, WHEN DECELERATING GENERALLY WHEN COMING OFF A HIGHWAY ON AN EXIT RAMP TO A STOP, WHILE BRAKING THE CAR WILL BEGIN TO NORMALLY SLOW BUT THEN SUDDENLY "JUMP FORWARD" OR FEEL LIKE IT IS ACCELERATING THEN CONTINUE BRAKING. IT FEELS LIKE IT IS ACCELERATING ON ITS OWN. EVERY TIME I HAVE HAD THIS INTO THE DEALER I HAVE COMPLAINED AND THEY CLAIM THE ISSU... Read more
Incident date: Jun 2, 2014
WE HAVE HAD TWO ISSUES WITH OUR 2014 QX60. THE FIRST ISSUE WAS A SHUDDER PROBLEM WHERE THE VEHICLE WOULD SHAKE/HESITATE/FELT LIKE IT WAS GOING TO STALL AT LOWER SPEEDS, AROUND CORNERS, ETC. AFTER SEVERAL ATTEMPTS THE DEALERSHIP ADVISED IT WAS A TRANSMISSION ISSUE AND THE ENTIRE TRANSMISSION WAS REPLACED. THE SECOND ISSUE CAME ABOUT AFTER THE TRANSMISSION WAS REPLACED AND HAS YET TO BE FIXED. T... Read more
Incident date: Jun 2, 2014
WE HAVE HAD TWO ISSUES WITH OUR 2014 QX60. THE FIRST ISSUE WAS A SHUDDER PROBLEM WHERE THE VEHICLE WOULD SHAKE/HESITATE/FELT LIKE IT WAS GOING TO STALL AT LOWER SPEEDS, AROUND CORNERS, ETC. AFTER SEVERAL ATTEMPTS THE DEALERSHIP ADVISED IT WAS A TRANSMISSION ISSUE AND THE ENTIRE TRANSMISSION WAS REPLACED. THE SECOND ISSUE CAME ABOUT AFTER THE TRANSMISSION WAS REPLACED AND HAS YET TO BE FIXED. T... Read more
Incident date: Oct 1, 2012
SINCE OCTOBER 2012 (APPROXIMATE), I HAVE NOTICED INCREASED OIL CONSUMPTION IN THE 2005 G35. CURRENTLY, THE CAR IS CONSUMING APPROXIMATELY 1/2 QUART EVERY 1000 MILES. THERE ARE NO OIL LEAKS OR VISIBLE SMOKE FROM THE EXHAUST. THE CONDITION CONTINUES TO DETERIORATE. ALSO PASSENGER SIDE CURTAIN AIR BAG LIGHT IS ILLUMINATED. I HAD IT TESTED TO IDENTIFY WHICH AIR BAG WAS DEFECTIVE. *TR
Incident date: Oct 1, 2012
SINCE OCTOBER 2012 (APPROXIMATE), I HAVE NOTICED INCREASED OIL CONSUMPTION IN THE 2005 G35. CURRENTLY, THE CAR IS CONSUMING APPROXIMATELY 1/2 QUART EVERY 1000 MILES. THERE ARE NO OIL LEAKS OR VISIBLE SMOKE FROM THE EXHAUST. THE CONDITION CONTINUES TO DETERIORATE. ALSO PASSENGER SIDE CURTAIN AIR BAG LIGHT IS ILLUMINATED. I HAD IT TESTED TO IDENTIFY WHICH AIR BAG WAS DEFECTIVE. *TR
Incident date: May 17, 2014
DURING THE FIRST TWO OCCURRENCES, WHILE ATTEMPTING TO ENGAGE THE BRAKE PEDAL TO SLOW DOWN, THE BRAKES APPEARED TO "OPEN UP" CAUSING THE VEHICLE TO THRUST FORWARD IN A SLIDING MOTION INSTEAD OF COMING TO A HALT. WHILE REPEATEDLY PUMPING THE BRAKE PEDAL, THE BRAKING SYSTEM APPEARED EXTREMELY "LOOSE" AND THE BRAKES WOULD APPEAR TO ENGAGE AND QUICKLY DISENGAGE. THE SPAN OF BREAKING FOR EACH OCCURREN... Read more
Incident date: Sep 15, 2014
TL* THE CONTACT OWNS A 2003 INFINITI I35. AFTER BEING SERVICED ACCORDING TO A RECALL PERTAINING TO THE AIR BAGS, THE VEHICLE HESITATED AND DECELERATED WHEN APPROACHING A STOP. THE VEHICLE ALSO DROVE ROUGHLY WITHOUT WARNING. THE VEHICLE WAS TAKEN BACK TO THE DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED. THE NHTSA CAMPAIGN NUMBER WAS UNKNOWN. THE APPROXIMATE FAILURE MILEA... Read more
Incident date: Oct 2, 2014
HELLO I PURCHASED A 2004 INFINITI G35 SEDAN FROM STAR MAX IN ORLANDO FL EAST COLONIAL DRIVE I'VE ONLY HAD IT 3 DAYS TOPS , FIRST OF ALL I LEFT AND THE GAS GAUGE ISN'T WORKING OR THE SPEEDOMETER , ALSO MY RADIO KEEPS GOING IN AND OUT MY LEFT WINDOW SEEMS TO GO UP AND DOWN WHEN IT WANTS TOO, MY TIRE PRESSURE LIGHTS ON AND MY CARS MAKING A VERY FUNNY ROARING NOISE IN THE BACK. ALSO WHEN I GO TO MAKE ... Read more
Incident date: Oct 2, 2014
HELLO I PURCHASED A 2004 INFINITI G35 SEDAN FROM STAR MAX IN ORLANDO FL EAST COLONIAL DRIVE I'VE ONLY HAD IT 3 DAYS TOPS , FIRST OF ALL I LEFT AND THE GAS GAUGE ISN'T WORKING OR THE SPEEDOMETER , ALSO MY RADIO KEEPS GOING IN AND OUT MY LEFT WINDOW SEEMS TO GO UP AND DOWN WHEN IT WANTS TOO, MY TIRE PRESSURE LIGHTS ON AND MY CARS MAKING A VERY FUNNY ROARING NOISE IN THE BACK. ALSO WHEN I GO TO MAKE ... Read more
Incident date: Oct 2, 2014
HELLO I PURCHASED A 2004 INFINITI G35 SEDAN FROM STAR MAX IN ORLANDO FL EAST COLONIAL DRIVE I'VE ONLY HAD IT 3 DAYS TOPS , FIRST OF ALL I LEFT AND THE GAS GAUGE ISN'T WORKING OR THE SPEEDOMETER , ALSO MY RADIO KEEPS GOING IN AND OUT MY LEFT WINDOW SEEMS TO GO UP AND DOWN WHEN IT WANTS TOO, MY TIRE PRESSURE LIGHTS ON AND MY CARS MAKING A VERY FUNNY ROARING NOISE IN THE BACK. ALSO WHEN I GO TO MAKE ... Read more
Incident date: Jun 1, 2013
WHEN DRIVING AT HIGHWAY SPEEDS, IF I DRIVE OVER ANY KIND OF BUMP, OR GROOVE IN THE ROAD THE BACK END OF THE VEHICLE BOUNCES AND SWAYS AND I HAVE TO GRIP THE STEERING WHEEL EXTRA TIGHT AND HOPE THAT I DON'T LOSE CONTROL OF THE CAR. THE SAME THING HAPPENS WHEN I GO OVER BUMPS AT SLOWER SPEEDS BUT IT DOESN'T SWAY FROM SIDE TO SIDE, JUST BOUNCES UP AND DOWN. I FEEL EXTREMELY UNSAFE DRIVING THIS VE... Read more
Incident date: Jun 2, 2014
TL* THE CONTACT OWNS A 1998 INFINITI Q45. THE CONTACT INDICATED THAT THE SERVICE ENGINE SENSOR ILLUMINATED AND THERE WAS A LOSS OF POWER. THE CONTACT STATED THAT THE VEHICLE STALLED ON SEVERAL OCCASIONS. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO WAS NOT ABLE TO REPLICATE OR DIAGNOSE THE FAILURE. THE CONTACT WAS NOT I... Read more
Incident date: Aug 12, 2013
TL* THE CONTACT OWNS A 2012 INFINITI G37. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT IT WOULD NOT START WITHOUT CHARGING THE BATTERY. ON JANUARY 30, 2014, THE CONTACT STATED THAT THE FAILURE MILEAGE WAS 18,430. AFTER PARKING THE VEHICLE, THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE STARTED AFTER THE BATTERY WAS CHARGED. THE FAILURE RECURRED ON SEPTEMBER 18, 2014 AND THE FAILURE MILEAGE WA... Read more
Incident date: Aug 12, 2013
TL* THE CONTACT OWNS A 2012 INFINITI G37. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT IT WOULD NOT START WITHOUT CHARGING THE BATTERY. ON JANUARY 30, 2014, THE CONTACT STATED THAT THE FAILURE MILEAGE WAS 18,430. AFTER PARKING THE VEHICLE, THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE STARTED AFTER THE BATTERY WAS CHARGED. THE FAILURE RECURRED ON SEPTEMBER 18, 2014 AND THE FAILURE MILEAGE WA... Read more
Incident date: Aug 12, 2013
TL* THE CONTACT OWNS A 2012 INFINITI G37. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT IT WOULD NOT START WITHOUT CHARGING THE BATTERY. ON JANUARY 30, 2014, THE CONTACT STATED THAT THE FAILURE MILEAGE WAS 18,430. AFTER PARKING THE VEHICLE, THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE STARTED AFTER THE BATTERY WAS CHARGED. THE FAILURE RECURRED ON SEPTEMBER 18, 2014 AND THE FAILURE MILEAGE WA... Read more
Incident date: Aug 12, 2013
TL* THE CONTACT OWNS A 2012 INFINITI G37. THE CONTACT ATTEMPTED TO START THE VEHICLE, BUT IT WOULD NOT START WITHOUT CHARGING THE BATTERY. ON JANUARY 30, 2014, THE CONTACT STATED THAT THE FAILURE MILEAGE WAS 18,430. AFTER PARKING THE VEHICLE, THE INSTRUMENT PANEL ILLUMINATED AND THE VEHICLE STARTED AFTER THE BATTERY WAS CHARGED. THE FAILURE RECURRED ON SEPTEMBER 18, 2014 AND THE FAILURE MILEAGE WA... Read more
Incident date: Sep 24, 2014
MY WIFE WAS PULLING INTO HER PARKING SPOT AT WORK WITH HER FOOT ON THE BRAKE WHEN THE CAR SUDDENLY LURCHED FORWARD. SHE CLEARLY REMEMBERS BRAKING AS NORMAL WHEN PARKING AND HAD WITNESSES STANDING WITHIN 15 FEET THAT NOTICED THE SOUND OF THE BRAKES AND THE BRAKE LIGHTS LIT. MY WIFE'S HEAD HIT AND CRACKED THE WINDSHIELD. IN ADDITION TO HEAD INJURIES, SHE HAS WHIPLASH AND OTHER INJURIES. THE F... Read more
Crash
1 injured
Incident date: Sep 24, 2014
MY WIFE WAS PULLING INTO HER PARKING SPOT AT WORK WITH HER FOOT ON THE BRAKE WHEN THE CAR SUDDENLY LURCHED FORWARD. SHE CLEARLY REMEMBERS BRAKING AS NORMAL WHEN PARKING AND HAD WITNESSES STANDING WITHIN 15 FEET THAT NOTICED THE SOUND OF THE BRAKES AND THE BRAKE LIGHTS LIT. MY WIFE'S HEAD HIT AND CRACKED THE WINDSHIELD. IN ADDITION TO HEAD INJURIES, SHE HAS WHIPLASH AND OTHER INJURIES. THE F... Read more
Crash
1 injured
Incident date: Sep 24, 2014
MY WIFE WAS PULLING INTO HER PARKING SPOT AT WORK WITH HER FOOT ON THE BRAKE WHEN THE CAR SUDDENLY LURCHED FORWARD. SHE CLEARLY REMEMBERS BRAKING AS NORMAL WHEN PARKING AND HAD WITNESSES STANDING WITHIN 15 FEET THAT NOTICED THE SOUND OF THE BRAKES AND THE BRAKE LIGHTS LIT. MY WIFE'S HEAD HIT AND CRACKED THE WINDSHIELD. IN ADDITION TO HEAD INJURIES, SHE HAS WHIPLASH AND OTHER INJURIES. THE F... Read more
Crash
1 injured
Incident date: Sep 19, 2014
TL* THE CONTACT OWNS A 2011 INFINITY G25. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE SEAT BELTS ALSO FAILED. A POLICE REPORT WAS FILED AND INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT REPAIRED AND WAS TOTALED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WA... Read more
Crash
1 injured
Incident date: Sep 19, 2014
TL* THE CONTACT OWNS A 2011 INFINITY G25. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 3 MPH, THE VEHICLE WAS INVOLVED IN A CRASH AND THE AIR BAGS FAILED TO DEPLOY. THE CONTACT MENTIONED THAT THE SEAT BELTS ALSO FAILED. A POLICE REPORT WAS FILED AND INJURIES WERE SUSTAINED. THE VEHICLE WAS NOT REPAIRED AND WAS TOTALED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE WA... Read more
Crash
1 injured
Incident date: Sep 1, 2014
MY CAR HAD A RECALL ON THE DASH BOARD. IT GETS VERY HOT AND BURNS THUS CANNOT PUT ANYTHING OR HAVE EVEN YOUR HANDS TOUCHING THE DASH BOARD. IT IS SLOWLY MELTING . I HAVE ATTEMPTED TO CONTACT THE MANUFACTURER HOWEVER THEY HAVE REFUSED TO RESOLVE THE ISSUE. *TR
Incident date: Sep 2, 2014
I WAS DRIVING AND DASHBOARD LIGHTS CAME ON, THEN VEHICLE CUT OFF ON THE HIGHWAY. I ASSUMED IT WAS A BAD ALTERNATOR, BUT IT WAS A DEFECTIVE CRANK SENSOR. *TR
Incident date: Sep 2, 2014
I WAS DRIVING AND DASHBOARD LIGHTS CAME ON, THEN VEHICLE CUT OFF ON THE HIGHWAY. I ASSUMED IT WAS A BAD ALTERNATOR, BUT IT WAS A DEFECTIVE CRANK SENSOR. *TR
Incident date: Sep 2, 2014
I WAS DRIVING AND DASHBOARD LIGHTS CAME ON, THEN VEHICLE CUT OFF ON THE HIGHWAY. I ASSUMED IT WAS A BAD ALTERNATOR, BUT IT WAS A DEFECTIVE CRANK SENSOR. *TR