Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 9,743 complaints for INFINITI
Incident date: Nov 20, 2014
WHILE DRIVING I EXPERIENCE EXTREME VIBRATIONS, COMING FROM THE RIGHT SIDE OF THE CAR TRAVELING AT OR ABOVE 65 MPH. ONCE I REDUCED THE SPEED VIBRATIONS DID NOT STOP, BUT IT WAS MANAGEABLE. I HAD MY TIRES BALANCED AND ROTATED THE NEXT DAY, THINKING THAT WOULD FIX IT. BUT ONCE AGAIN IT STARTED, MY VEHICLE HAS NEW TIRES AND I HAD THE VEHICLE ALIGNED. AFTER DRIVING THE CAR A COUPLE MORE DAYS, THE VI... Read more
Incident date: Sep 12, 2013
VEHICLE IS EQUIPPED WITH FORWARD COLLISION PREVENTION. WHILE DRIVING WITH CRUISE CONTROL ON, VEHICLE WILL OCCASIONALLY BRAKE EVEN THOUGH THERE IS NO VEHICLE IN FRONT. THERE IS USUALLY AN 18-WHEELER IN THE RIGHT LANE AT THE TIME. DEALER AND MANUFACTURER STATE THAT THEY AREN'T ABLE TO REPRODUCE AND THAT THERE ARE NO MALFUNCTION CODES. THEY INSIST THAT RE-ALIGNING SENSORS IS A MAINTENANCE ITEM AND RE... Read more
Incident date: Sep 12, 2013
VEHICLE IS EQUIPPED WITH FORWARD COLLISION PREVENTION. WHILE DRIVING WITH CRUISE CONTROL ON, VEHICLE WILL OCCASIONALLY BRAKE EVEN THOUGH THERE IS NO VEHICLE IN FRONT. THERE IS USUALLY AN 18-WHEELER IN THE RIGHT LANE AT THE TIME. DEALER AND MANUFACTURER STATE THAT THEY AREN'T ABLE TO REPRODUCE AND THAT THERE ARE NO MALFUNCTION CODES. THEY INSIST THAT RE-ALIGNING SENSORS IS A MAINTENANCE ITEM AND RE... Read more
Incident date: Oct 1, 2013
TL*THE CONTACT OWNS A 2007 INFINITI M45. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT ACCELERATOR PEDAL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE... Read more
Incident date: Oct 1, 2013
TL*THE CONTACT OWNS A 2007 INFINITI M45. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS ABLE TO RESTART AFTER NUMEROUS ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER, WHO DIAGNOSED THAT ACCELERATOR PEDAL SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE PERSISTED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE... Read more
Incident date: Jan 4, 2015
MY 2008 INFINITI G35 AIRBAG AND PASSENGER AIRBAG LIGHTS ILLUMINATED. I RESET THE LIGHTS AND CHECKED THE WIRING UNDER THE PASSENGER SEAT BUT THE LIGHTS CAME ON AGAIN. I TOOK THE CAR TO THE DEALER AND THEY CAME UP WITH CODE B1018, OCCUPANT SENSOR (UNIT FAIL) PAST CODE. THEY RESET THE LIGHTS AND RECOMMEND CHANGING THE PASSENGER SEAT BOTTOM IF THE LIGHTS RETURNED. THE COST?....$6137 BUT THEY WILL GIV... Read more
Incident date: Jan 4, 2015
MY 2008 INFINITI G35 AIRBAG AND PASSENGER AIRBAG LIGHTS ILLUMINATED. I RESET THE LIGHTS AND CHECKED THE WIRING UNDER THE PASSENGER SEAT BUT THE LIGHTS CAME ON AGAIN. I TOOK THE CAR TO THE DEALER AND THEY CAME UP WITH CODE B1018, OCCUPANT SENSOR (UNIT FAIL) PAST CODE. THEY RESET THE LIGHTS AND RECOMMEND CHANGING THE PASSENGER SEAT BOTTOM IF THE LIGHTS RETURNED. THE COST?....$6137 BUT THEY WILL GIV... Read more
Incident date: Jan 16, 2015
MY WIFE BROUGHT THIS VEHICLES AND REALLY DIDN'T KNOW THAT IT HAS A LEMON LAW TITLE ON IT, UNTIL WE TOOK IT TO THE DEALER. THE DEALER EXPLAIN WHAT SHE HAS BROUGHT, AND THE DEALER SAY THE VEHICLE HAS NO VALUE, FOR TRADE OR SELL. WE HAVE 18,600 MILES IN EXCELLENT CONDITION, SO WE WOULD LIKE TO EITHER GET A ANOTHER TITLE OR WHAT NEED TO BE FIX SO WE DON'T HAVE TO SUE ANYONE, THAT SHOULD HAD EXPLAIN WH... Read more
Incident date: Nov 19, 2014
CPSC:I1510382A. 2001 INFINITI M37. CONSUMER STATED A PROBLEM WITH THE REAR WINDOW CONTROLS ON THE DRIVERS MASTER ASSEMBLY. *LN THE CONSUMER STATED TWO PIECES OF THE FASCIA PEELED AWAY FROM THE BUTTONS, WHICH CREATED SHARP EDGES THAT CUT THROUGH THE HIS SKIN, WHICH RESULTED IN LACERATIONS.*JB
1 injured
Incident date: Nov 19, 2014
CPSC:I1510382A. 2001 INFINITI M37. CONSUMER STATED A PROBLEM WITH THE REAR WINDOW CONTROLS ON THE DRIVERS MASTER ASSEMBLY. *LN THE CONSUMER STATED TWO PIECES OF THE FASCIA PEELED AWAY FROM THE BUTTONS, WHICH CREATED SHARP EDGES THAT CUT THROUGH THE HIS SKIN, WHICH RESULTED IN LACERATIONS.*JB
1 injured
Incident date: Dec 31, 2013
TL*THE CONTACT OWNS A 2006 INFINITI M35. THE CONTACT STATED THAT THE DASHBOARD WAS MELTING, CAUSING IT TO CRACK AND BE STICKY TO THE TOUCH. THE VEHICLE WAS TAKEN TO A DEALER. THE TECHNICIAN INFORMED THE CONTACT WAS THAT THE DASHBOARD NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
Incident date: Jan 17, 2014
2014 Q50S SHUT OFF BOTH THE NAVIGATION SCREEN AND THE INTOUCH SCREEN WHICH CONTROLS THE CLIMATE CONTROL, DEFROSTER, RADIO, CABIN LIGHTING SETTINGS, AUTOMATIC WIPER SETTINGS, ETC. IN THE CAR. ONLY WAY TO GET THEM TO RESTART AND FUNCTION WAS TO PULL OVER AND RE-START THE CAR. INFINITI SENT AN ENGINEER TO MY RETAILER AND TOLD ME MY PHONES BLUETOOTH IS NOT COMPATIBLE WITH INTOUCH, NOR THE BLUETOOTH FU... Read more
Incident date: Mar 31, 2014
IN MARCH OF 2014, WHILE DRIVING OVER 200 MILES TO A CONFERENCE, I BEGAN TO NOTICE THAT MY 2006 INFINITI M35 WAS PULLING ME TO THE LEFT AND TO THE RIGHT. HITTING A BUMP OR A POTHOLE WOULD MAKE IT VERY EASY TO LOSE CONTROL. BEING THAT I WAS IN A DIFFERENT CITY, I WAS NOT FAMILIAR WITH LOCAL AUTOMOTIVE TECHNICIANS TO ASSIST ME IN DETERMINING THE EXACT CAUSE. THIS LED ME TO PURCHASE A WHOLE NEW SET... Read more
Incident date: Oct 1, 2014
CHECK ENGINE LIGHT CAME AND MECHANIC CANNOT FIGURE OUT WHY. *TR
Incident date: Apr 8, 2014
DASHBOARD MELTING AND CRACKING. *TR
Incident date: Jan 17, 2015
MY WIFE AND I PURCHASED A 2008 INFINITI M35X WHICH IS STILL UNDER A WARRANTY FROM INFINITI AND WAS INSPECTED PRIOR TO US TAKING OWNERSHIP. I DROVE THE CAR AND AFTER TWO DAYS I NOTICED THE CAR PULLING HARD WHEN CHANGING LANES ON THE HIGHWAY. IT DID IT MULTIPLE TIMES DURING A 30 MINUTE TRIP. I AGAIN DROVE THE CAR TODAY AND NOTICED THE ISSUE AGAIN. I HAVE OWNED OVER TEN CARS IN MY LIFE AND NONE HA... Read more
INFINITI
999R5-AR000
(9999) — EQUIPMENT
Jan 19, 2015
Incident date: Jan 17, 2015
MY WIFE AND I PURCHASED A 2008 INFINITI M35X WHICH IS STILL UNDER A WARRANTY FROM INFINITI AND WAS INSPECTED PRIOR TO US TAKING OWNERSHIP. I DROVE THE CAR AND AFTER TWO DAYS I NOTICED THE CAR PULLING HARD WHEN CHANGING LANES ON THE HIGHWAY. IT DID IT MULTIPLE TIMES DURING A 30 MINUTE TRIP. I AGAIN DROVE THE CAR TODAY AND NOTICED THE ISSUE AGAIN. I HAVE OWNED OVER TEN CARS IN MY LIFE AND NONE HA... Read more
Incident date: Jan 17, 2015
MY WIFE AND I PURCHASED A 2008 INFINITI M35X WHICH IS STILL UNDER A WARRANTY FROM INFINITI AND WAS INSPECTED PRIOR TO US TAKING OWNERSHIP. I DROVE THE CAR AND AFTER TWO DAYS I NOTICED THE CAR PULLING HARD WHEN CHANGING LANES ON THE HIGHWAY. IT DID IT MULTIPLE TIMES DURING A 30 MINUTE TRIP. I AGAIN DROVE THE CAR TODAY AND NOTICED THE ISSUE AGAIN. I HAVE OWNED OVER TEN CARS IN MY LIFE AND NONE HA... Read more
Incident date: Jan 17, 2015
MY WIFE AND I PURCHASED A 2008 INFINITI M35X WHICH IS STILL UNDER A WARRANTY FROM INFINITI AND WAS INSPECTED PRIOR TO US TAKING OWNERSHIP. I DROVE THE CAR AND AFTER TWO DAYS I NOTICED THE CAR PULLING HARD WHEN CHANGING LANES ON THE HIGHWAY. IT DID IT MULTIPLE TIMES DURING A 30 MINUTE TRIP. I AGAIN DROVE THE CAR TODAY AND NOTICED THE ISSUE AGAIN. I HAVE OWNED OVER TEN CARS IN MY LIFE AND NONE HA... Read more
Incident date: Aug 10, 2012
TL* THE CONTACT OWNS A 2008 INFINITI EX35. THE CONTACT STATED THAT THE VEHICLE WAS PARKED FOR 5 HOURS WHEN IT CAUGHT ON FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND ADVISED THE CONTACT THAT THE FIRE INITIATED FROM THE REAR DRIVER'S SIDE TIRE AREA. A POLICE/FIRE REPORT WAS FILED AND NO INJURIES WERE REPORTED. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPR... Read more
Fire
Incident date: Nov 7, 2012
TL* THE CONTACT OWNS A 2003 INFINITI I35. THE CONTACT STATED THAT WHILE OPERATING THE VEHICLE, THE FRONT HEATED SEATS WOULD ERRONEOUSLY ACTIVATE AND BECOME VERY HOT. THE VEHICLE WAS TAKEN TO THE DEALER HOWEVER, THE TECHNICIAN WAS UNABLE TO DUPLICATE THE PROBLEM. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 20,000. PAM
INFINITI
Q50 HYBRID
(2014) — SERVICE BRAKES
Jan 14, 2015
Incident date: Aug 1, 2014
DRIVING ON THE INTERSTATE, PRESSED BRAKES TO SLOW DOWN CAR BECAUSE OF ANOTHER CAR IN THE FAST LANE. THE BRAKES THROBBED AND DID NOT SLOW DOWN THE CAR. MOVED OVER TO THE MIDDLE LANE AND PRESSED BRAKES AGAIN, BRAKES THROBBED BUT DID NOT SLOW DOWN CAR. PULLED INTO THE EMERGENCY LANE, BRAKES THROBBED SLOWED DOWN CAR UNTIL STOP. RESTARTED THE CAR AND THE BRAKES THEN BRING TO WORK PROPERLY. THIS HAS H... Read more
Incident date: Nov 19, 2014
WHILE DRIVING ON 3 SEPARATE OCCASIONS MY VEHICLE JUST STOPPED. FIRST INCIDENT WHILE DRIVE ON HIGHWAY, MY VEHICLE SHUT OFF, I WAS UNABLE TO STEER OR CONTROL THE VEHICLE. WHILE STOPPED, I RESTARTED THE VEHICLE. THE SECOND OCCASION , I WAS TRAVELING 30 MPH AND THE VEHICLE JUST STOPPED. I RESTARTED IT. ON THE MOST RECENT OCCASION, JANUARY 13, 2015, I WAS AT A RED LIGHT, THE CAR STOPPED RUNNING. ... Read more
Incident date: Nov 19, 2014
WHILE DRIVING ON 3 SEPARATE OCCASIONS MY VEHICLE JUST STOPPED. FIRST INCIDENT WHILE DRIVE ON HIGHWAY, MY VEHICLE SHUT OFF, I WAS UNABLE TO STEER OR CONTROL THE VEHICLE. WHILE STOPPED, I RESTARTED THE VEHICLE. THE SECOND OCCASION , I WAS TRAVELING 30 MPH AND THE VEHICLE JUST STOPPED. I RESTARTED IT. ON THE MOST RECENT OCCASION, JANUARY 13, 2015, I WAS AT A RED LIGHT, THE CAR STOPPED RUNNING. ... Read more
Incident date: Nov 19, 2014
WHILE DRIVING ON 3 SEPARATE OCCASIONS MY VEHICLE JUST STOPPED. FIRST INCIDENT WHILE DRIVE ON HIGHWAY, MY VEHICLE SHUT OFF, I WAS UNABLE TO STEER OR CONTROL THE VEHICLE. WHILE STOPPED, I RESTARTED THE VEHICLE. THE SECOND OCCASION , I WAS TRAVELING 30 MPH AND THE VEHICLE JUST STOPPED. I RESTARTED IT. ON THE MOST RECENT OCCASION, JANUARY 13, 2015, I WAS AT A RED LIGHT, THE CAR STOPPED RUNNING. ... Read more
Incident date: Mar 31, 2011
TL* THE CONTACT OWNS A 2007 INFINITI FX35. THE CONTACT STATED THAT THE ENTIRE DASHBOARD WAS DETERIORATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 50,000.
INFINITI
999R5-AR000
(9999) — EQUIPMENT:MECHANICAL
Jan 12, 2015
Incident date: Jan 8, 2015
BRAKES DID NOT RESPOND IN TIME TO COLLISION AFTER REPEATED ATTEMPTS. BRAKES FAILED TO STOP MY VEHICLE FROM HITTING ANOTHER VEHICLE AFTER SLAMMING ON PEDAL. THE DRIVER AND PASSENGER WITNESS DESCRIBED IT AS THE BRAKES NOT WORKING (DELAYED RESPONSE) AND SHOULD HAVE STOPPED VEHICLE TO PREVENT COLLISION. *TR
Crash
Incident date: Jan 9, 2015
FUEL GAUGE DOES NOT SHOW ACCURATE INFORMATION. CANNOT FILL GAS TAKE FULL ANYMORE. WILL ONLY HOLD APPROX. 6 GALLONS. IF CAR RUNS OUT OF GAS WITHOUT PROPER WARNING MAY CAUSE BAD ACCIDENT. THERE SHOULD BE A RECALL ON THIS MATTER IMMEDIATELY. *TR
Incident date: Jan 2, 2015
VEHICLE EXPERIENCED A MINOR GRAZING IMPACT ON BOTH RIGHT SIDE DOORS (IN THE MIDDLE OF AN INTERSECTION), WHICH DEPLOYED THE RIGHT SIDE AIRBAGS AND ALSO THE AIRBAG INSIDE THE FRONT PASSENGER LEATHER SEAT. AFTER THE ACCIDENT, THE WINDOW GLASS DIDN'T BREAK, THE DOORS OPENED AND CLOSED NORMALLY. THE SAFETY ISSUE IS THAT WHEN THE AIRBAGS DEPLOYED, THE ENGINE DIED IMMEDIATELY, AS IF FROM AN ELECTRICAL FA... Read more
Crash
Incident date: Mar 23, 2012
TL* THE CONTACT OWNS A 2011 G25 INFINITY. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL NOISE WHILE TURNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED AN INSPECTION WHICH LOCATED THE FRONT DRIVER'S SIDE STRUT WHEEL HOUSE KNUCKLE AS FRACTURED. THE STRUT WHEEL HOUSE KNUCKLE WAS WELDED TWICE. THE CONTACT ALSO STATED THAT THE CRUISE CONTROL LIGHT FLICKERED. THE DEALER REPLACED THE ... Read more
Incident date: Mar 23, 2012
TL* THE CONTACT OWNS A 2011 G25 INFINITY. THE CONTACT STATED THAT THE VEHICLE EMITTED AN ABNORMAL NOISE WHILE TURNING. THE VEHICLE WAS TAKEN TO THE DEALER, WHO PERFORMED AN INSPECTION WHICH LOCATED THE FRONT DRIVER'S SIDE STRUT WHEEL HOUSE KNUCKLE AS FRACTURED. THE STRUT WHEEL HOUSE KNUCKLE WAS WELDED TWICE. THE CONTACT ALSO STATED THAT THE CRUISE CONTROL LIGHT FLICKERED. THE DEALER REPLACED THE ... Read more
Incident date: Dec 19, 2014
DRIVING THE CAR IN PARKING LOT AT WORK, PLACED CAR IN REVERSE AS THE CLUTCH WAS BEING RELEASED THE CAR STALLED OUT AND SHUT OFF. THE CLUTCH BOTTOMED OUT TO THE FLOOR BOARD AND REMAINED THERE. CAR WAS UNABLE TO BE DRIVEN. WAS TOWED TO AUTO SHOP TO FIND OUT THE SLAVE CYLINDER REQUIRES TO BE CHANGED. *TR
Incident date: Jan 6, 2015
BOTH OUTSIDE AND INSIDE DOOR HANDLES ON DRIVER'S DOOR FAILED THUS MAKING DOOR MECHANISM IMPOSSIBLE TO ACTIVATE AND DRIVER'S DOOR IMPOSSIBLE TO OPEN FROM INSIDE OR OUTSIDE UNDER ANY CONDITIONS. DOOR CANNOT BE PUSHED OPEN FROM INSIDE BECAUSE LATCH MECHANISM IS IN CLOSED POSITION SECURING DOOR CLOSED AND HANDLES DO NOT WORK. CONTACTED DEALER AND DEALER SAID IT IS PROBABLY A FAILED HANDLE CABLE AND T... Read more
Incident date: Jan 5, 2015
BOTH THE DRIVER FRONT AND PASSENGER FRONT DOOR WOULD NOT OPEN. THE REAR DOORS HAD NO ISSUES. THE FOB WOULD ALLOW ME TO LOCK AND UNLOCK, AS WELL, THE KEY IN FOB WORKED TO LOCK AND UNLOCK, HOWEVER THE DOORS WOULD NOT OPEN FROM THE OUTSIDE OR THE INSIDE. THIS CONTIMUED FROM 7AM UNTIL 3PM WITH MULITPLE ATTEMPTS TO OPEN THE DOORS. THE FRONT PASSENGAR DOOR OPENED RANDOMLY AT 2PM BUT THE OTHER DID NOT UN... Read more
Incident date: Jan 5, 2015
BOTH THE DRIVER FRONT AND PASSENGER FRONT DOOR WOULD NOT OPEN. THE REAR DOORS HAD NO ISSUES. THE FOB WOULD ALLOW ME TO LOCK AND UNLOCK, AS WELL, THE KEY IN FOB WORKED TO LOCK AND UNLOCK, HOWEVER THE DOORS WOULD NOT OPEN FROM THE OUTSIDE OR THE INSIDE. THIS CONTIMUED FROM 7AM UNTIL 3PM WITH MULITPLE ATTEMPTS TO OPEN THE DOORS. THE FRONT PASSENGAR DOOR OPENED RANDOMLY AT 2PM BUT THE OTHER DID NOT UN... Read more
Incident date: Nov 28, 2014
THE DASHBOARD ON MY 2008 INFINITI G37 COUPE IS MELTING. THE GLARE OFF THE DASHBOARD IS DANGEROUS. THIS IS UNACCEPTABLE! *TR
Incident date: Nov 28, 2014
THE DASHBOARD ON MY 2008 INFINITI G37 COUPE IS MELTING. THE GLARE OFF THE DASHBOARD IS DANGEROUS. THIS IS UNACCEPTABLE! *TR
INFINITI
999R5-AR000
(9999) — EQUIPMENT
Jan 1, 2015
Incident date: Jan 1, 2015
THE DASHBOARD ON MY 2008 INFINITI IS MELTING AND IS CAUSING ALARMING AMOUNTS OF GLARE ON THE WINDSHIELD. THIS APPEARS TO BE A COMMON PROBLEM WITH NISSAN PRODUCTS SOLD IN 2008. *JS
Incident date: Dec 2, 2014
VEHICLE FAILED TO START AFTER SITTING OVERNIGHT,UPON RESEARCH, FOUND THIS IS A COMMOM PROBLEM WITH THIS VEHICLE WITH NO HELP FROM MANUFACTURER(NISSAN).IT SEEMS THAT THE IPDM(INTELLIGENT POWER DISTRIBUTION MODULE) ON NUMEROUS NISSAN MADE VEHICLES ARE DEFECTIVE.ALSO UPON REMOVAL OF THE CAMSHAFT POSITION SENSOR FOUND IT COVERED WITH MOTOR OIL,ANOTHER COMMON PROBLEM WITH ALL MAKES OF NISSAN VEHICLES.T... Read more
Incident date: Dec 2, 2014
VEHICLE FAILED TO START AFTER SITTING OVERNIGHT,UPON RESEARCH, FOUND THIS IS A COMMOM PROBLEM WITH THIS VEHICLE WITH NO HELP FROM MANUFACTURER(NISSAN).IT SEEMS THAT THE IPDM(INTELLIGENT POWER DISTRIBUTION MODULE) ON NUMEROUS NISSAN MADE VEHICLES ARE DEFECTIVE.ALSO UPON REMOVAL OF THE CAMSHAFT POSITION SENSOR FOUND IT COVERED WITH MOTOR OIL,ANOTHER COMMON PROBLEM WITH ALL MAKES OF NISSAN VEHICLES.T... Read more
Incident date: Dec 26, 2014
ON 12/26/2014 & 12/27/2014 AT SPEEDS BETWEEN 5 MPH & 30 MPH, THE CAR WANTED TO TURN ITSELF TO THE RIGHT...IT REQUIRED DRIVERS CORRECTION WITH SIGNIFICANT FORCE TO MAINTAIN A STRAIGHT LINE ON THE ROAD. ON 12-27-2014, TAKING THE CAR TO THE INFINITI DEALER (SACRAMENTO INFINITI) THE PROBLEM WENT AWAY AFTER REACHING FREEWAY SPEEDS. I LEFT THE CAR WITH THE DEALER SERVICE DEPARTMENT FOR DIAGNOSIS & REP... Read more
Incident date: Dec 20, 2014
TL* THE CONTACT OWNS A 2005 INFINITI G35. THE CONTACT STATED THAT WHILE DRIVING AT 65 MPH, THE VEHICLE STALLED AND ALL THE LIGHTS ON THE DASHBOARD ILLUMINATED. THE VEHICLE WAS RESTARTED. THE CONTACT DIAGNOSED THAT THE CAM POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE MANUFACTURER WA... Read more
Incident date: Dec 16, 2014
TL* THE CONTACT OWNS A 2014 INFINITI Q50. WHILE DRIVING AT AN UNKNOWN SPEED, THE SUN ROOF SHATTERED. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THERE WAS SOME TYPE OF IMPACT TO THE VEHICLE, WHICH RESULTED IN THE SUN ROOF SHATTERING. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 24,000.
Incident date: May 1, 2014
I PURCHASED THE CAR NEW IN 2007. IT IS EXTREMELY WELL MAINTAINED. I NOTICED ABOUT A YEAR AGO THAT THE DASHBOARD; ESPECIALLY THE SURFACES WHICH FACE THE FRONT WINDOW, HAS DEVELOPED A DANGEROUS GLAZE. THIS GLAZE IS VERY REFLECTIVE AND PREVENTS PROPER VIEWING THROUGH THE FRONT WINDSHIELD WHEN LIGHT IS ON THE DASHBOARD; DAY OR NIGHT. NISSAN NEEDS TO ADDRESS THIS PROBLEM. *TR
Incident date: May 1, 2014
I PURCHASED THE CAR NEW IN 2007. IT IS EXTREMELY WELL MAINTAINED. I NOTICED ABOUT A YEAR AGO THAT THE DASHBOARD; ESPECIALLY THE SURFACES WHICH FACE THE FRONT WINDOW, HAS DEVELOPED A DANGEROUS GLAZE. THIS GLAZE IS VERY REFLECTIVE AND PREVENTS PROPER VIEWING THROUGH THE FRONT WINDSHIELD WHEN LIGHT IS ON THE DASHBOARD; DAY OR NIGHT. NISSAN NEEDS TO ADDRESS THIS PROBLEM. *TR
Incident date: Nov 1, 2014
THE 2014 INFINITI QX60 SHUDDERS (OR BUCKS) MODERATELY TO SEVERELY AFTER RE-APPLYING THE GAS AFTER CRUISING/ROLLING AT 20 MPH WITH RPM AT APPROXIMATELY 1,000. THIS HAPPENS TO ME REPEATEDLY (EVERY DAY) BECAUSE MY HOUSE IS AT THE TOP OF THE CURVE OF HILL. AS I APPROACH THE DRIVEWAY AT THE TOP OF THE HILL, I CRUISE AND THEN RE-APPLY THE GAS TO DRIVE UP THE DRIVEWAY. THE CAR SHUDDERS (BUCKS) AS I DRI... Read more
Incident date: Nov 1, 2014
THE 2014 INFINITI QX60 SHUDDERS (OR BUCKS) MODERATELY TO SEVERELY AFTER RE-APPLYING THE GAS AFTER CRUISING/ROLLING AT 20 MPH WITH RPM AT APPROXIMATELY 1,000. THIS HAPPENS TO ME REPEATEDLY (EVERY DAY) BECAUSE MY HOUSE IS AT THE TOP OF THE CURVE OF HILL. AS I APPROACH THE DRIVEWAY AT THE TOP OF THE HILL, I CRUISE AND THEN RE-APPLY THE GAS TO DRIVE UP THE DRIVEWAY. THE CAR SHUDDERS (BUCKS) AS I DRI... Read more
Incident date: Dec 8, 2014
ON TWO SEPARATE OCCASIONS WITHIN TWO DAYS, THE BRAKE PEDAL WENT COMPLETELY TO THE FLOOR. IN THE FIRST INSTANCE, I WAS ALREADY AT A COMPLETE STOP WITH MY FOOT ON THE BRAKE PEDAL WHEN IT SUDDENLY COLLAPSED ALL THE WAY TO THE FLOOR. IN THE SECOND INSTANCE, AS SOON AS I CAME TO A COMPLETE STOP, THE BRAKE PEDAL COLLAPSED ALL THE WAY TO THE FLOOR. I AM NOW AFRAID TO DRIVE THE CAR, FOR FEAR IT WILL OCCUR... Read more
Incident date: Nov 1, 2013
STICKY AND SHINY DASHBOARD - MY DASHBOARD HAS BECOME EXTREMELY STICKY AND SHINY. STICKY TO THE POINT THAT IT SEEMS TO BE MELTING. SHINY TO THE POINT THAT MAKES IT DIFFICULT TO DRIVE DUE TO THE GLARE COMING OFF OF THE DASHBOARD. SUNGLASSES DO NOT EVEN HELP WITH THE GLARE. THE MATERIAL AROUND THE STEERING WHEEL HAS BECOME WILTED. THIS ALL STARTED ABOUT A YEAR AGO AND IS GETTING WORSE. *TR
Incident date: Nov 1, 2013
STICKY AND SHINY DASHBOARD - MY DASHBOARD HAS BECOME EXTREMELY STICKY AND SHINY. STICKY TO THE POINT THAT IT SEEMS TO BE MELTING. SHINY TO THE POINT THAT MAKES IT DIFFICULT TO DRIVE DUE TO THE GLARE COMING OFF OF THE DASHBOARD. SUNGLASSES DO NOT EVEN HELP WITH THE GLARE. THE MATERIAL AROUND THE STEERING WHEEL HAS BECOME WILTED. THIS ALL STARTED ABOUT A YEAR AGO AND IS GETTING WORSE. *TR