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Vehicle Safety

Vehicle Recalls320,000+ NHTSA safety recalls Browse VehiclesEvery make, model and year Complaints2.1M+ consumer safety complaints TSBs4.7M technical service bulletins VIN LookupDecode any vehicle VIN instantly OBD Codes12,000+ diagnostic trouble codes Fuel EconomyEPA MPG data for all vehicles Safety Ratings11,700+ NHTSA crash test ratings Investigations5,300+ NHTSA defect investigations StatisticsRecall trends & safety analysis Compare VehiclesTwo vehicles side by side

Consumer Safety

Product Safety9,700+ CPSC product recalls Food Safety28,600+ FDA food recalls Pet Safety1.3M FDA animal adverse events Drug Safety17,500+ FDA drug recalls Device Safety38,400+ FDA device recalls Workplace Safety102,900+ OSHA injury reports Brand HistoryRecall lookup by company

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Bridge Safety624,000 bridge inspections Aviation Safety30,000+ NTSB aviation events Dam Safety92,600 dam safety records Water Safety433,000+ public water systems Railroad Safety438,000+ rail crossings Pipeline Safety8,800+ pipeline incidents State DashboardsSafety grades for all 50 states ZIP ReportAny 5-digit ZIP across 9 datasets

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Consumer Safety Complaints

Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.

2,245,377 Total Complaints
140,173 Reported Crashes
56,794 Reported Fires
8,580 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.

The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
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Showing 9,875 complaints for INFINITI

INFINITI G35 (2004) - ENGINE Jun 18, 2015
Incident date: May 18, 2015
TL* THE CONTACT OWNS A 2004 INFINITI G35. WHILE DRIVING AT 35 MPH, THE VEHICLE JERKED AND STALLED. THE VEHICLE WAS ABLE TO RESTART. IN ADDITION, THE ANTI-SLIP, CHECK ENGINE, AND VDC WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
INFINITI G35 (2004) - POWER TRAIN Jun 18, 2015
Incident date: May 18, 2015
TL* THE CONTACT OWNS A 2004 INFINITI G35. WHILE DRIVING AT 35 MPH, THE VEHICLE JERKED AND STALLED. THE VEHICLE WAS ABLE TO RESTART. IN ADDITION, THE ANTI-SLIP, CHECK ENGINE, AND VDC WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
INFINITI G35 (2004) - ELECTRICAL SYSTEM Jun 18, 2015
Incident date: May 18, 2015
TL* THE CONTACT OWNS A 2004 INFINITI G35. WHILE DRIVING AT 35 MPH, THE VEHICLE JERKED AND STALLED. THE VEHICLE WAS ABLE TO RESTART. IN ADDITION, THE ANTI-SLIP, CHECK ENGINE, AND VDC WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
INFINITI G35 (2006) - AIR BAGS Jun 18, 2015
Incident date: May 4, 2015
AIRBAG LIGHT BLINKS CONTINUOSLY
INFINITI G35 (2005) - ELECTRICAL SYSTEM Jun 17, 2015
Incident date: May 23, 2015
TL* THE CONTACT OWNS A 2005 INFINITI G35. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA C... Read more
INFINITI FX35 (2004) - STRUCTURE:BODY Jun 16, 2015
Incident date: Apr 14, 2009
THE EXTERIOR DOOR HANDLES OF MY FX35 ALL CAME OFF..WHEN TRYING TO OPEN DOOR. INITIALLY OCCURRED WITH ONE OF THE REAR DOORS. THOUGHT MAYBE I WAS TOO ROUGH WITH IT..SO DIDNT MAKE MUCH OF IT. WHEN SECOND REAR DOOR BROKE OFF..I KNEW SOMETHING WASNT RIGHT. I CALL INFINITI..THEY REPLIED STATING THAT THERE WASNO RECALL. THE DRIVER SIDE HANDLE THEN BROKE OFF 2 YEARS AGO..THEN FINALLY FRONT PASSENGER LAST ... Read more
INFINITI FX35 (2005) - ELECTRICAL SYSTEM Jun 16, 2015
Incident date: Apr 10, 2015
TL* THE CONTACT OWNS A 2005 INFINITI FX35. WHILE TRAVELING APPROXIMATELY 60 MPH, THE SLIP WARNING LAMP AND THE VOC WARNING LAMP FLASHED RANDOMLY. THE FAILURE PROGRESSED IN INCLEMENT WEATHER AND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT RESPONDING. THE CONTACT HAD TO MANEUVER THE VEHICLE OFF THE ROAD EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE ... Read more
INFINITI FX35 (2005) - SERVICE BRAKES Jun 16, 2015
Incident date: Apr 10, 2015
TL* THE CONTACT OWNS A 2005 INFINITI FX35. WHILE TRAVELING APPROXIMATELY 60 MPH, THE SLIP WARNING LAMP AND THE VOC WARNING LAMP FLASHED RANDOMLY. THE FAILURE PROGRESSED IN INCLEMENT WEATHER AND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT RESPONDING. THE CONTACT HAD TO MANEUVER THE VEHICLE OFF THE ROAD EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE ... Read more
INFINITI FX35 (2005) - VEHICLE SPEED CONTROL Jun 16, 2015
Incident date: Apr 10, 2015
TL* THE CONTACT OWNS A 2005 INFINITI FX35. WHILE TRAVELING APPROXIMATELY 60 MPH, THE SLIP WARNING LAMP AND THE VOC WARNING LAMP FLASHED RANDOMLY. THE FAILURE PROGRESSED IN INCLEMENT WEATHER AND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT RESPONDING. THE CONTACT HAD TO MANEUVER THE VEHICLE OFF THE ROAD EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE ... Read more
INFINITI M45 (2006) - ELECTRICAL SYSTEM Jun 14, 2015
Incident date: Jun 14, 2015
AFTER A VERY SHORT TRIP WITH THE CAR, IT WOULD NOT RE-START. THE ENGINE CRANKED BUT WOULD NOT START. 2 HOURS LATER I WAS UNABLE TO UNLOCK THE DOORS. THE KEYLESS REMOTE DOES NOTHING, THE PUSH BUTTONS ON THE DRIVER AND PASSENGER DOORS DO NOTHING AND THE MANUAL KEY DOES NOT UNLOCK THE DOORS EITHER. THIS IS VERY SERIOUS AS A PASSENGER LOCKED INSIDE THE CAR WOULD NOT BE ABLE TO EXIT THE VEHICLE. AS IT ... Read more
INFINITI M45 (2006) - STRUCTURE:BODY Jun 14, 2015
Incident date: Jun 14, 2015
AFTER A VERY SHORT TRIP WITH THE CAR, IT WOULD NOT RE-START. THE ENGINE CRANKED BUT WOULD NOT START. 2 HOURS LATER I WAS UNABLE TO UNLOCK THE DOORS. THE KEYLESS REMOTE DOES NOTHING, THE PUSH BUTTONS ON THE DRIVER AND PASSENGER DOORS DO NOTHING AND THE MANUAL KEY DOES NOT UNLOCK THE DOORS EITHER. THIS IS VERY SERIOUS AS A PASSENGER LOCKED INSIDE THE CAR WOULD NOT BE ABLE TO EXIT THE VEHICLE. AS IT ... Read more
INFINITI M45 (2007) - SEATS Jun 13, 2015
Incident date: Jan 16, 2015
THE SEAT STARTED TO SLIDE FORWARD UPON BREAKING AND SLIDE BACKWARDS UPON ACCELERATION, THIS CAUSES EXTRA FORCE TO BE APPLIED TO PEDALS BECAUSE I AM BEING SLID INTO THE PEDALS OR AWAY FROM THE PEDALS.
INFINITI G35 (2005) - ENGINE Jun 11, 2015
Incident date: Jun 8, 2015
TL* THE CONTACT OWNS A 2005 INFINITI G35. THE CONTACT STATED THAT THE DYNAMIC CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A MECHANIC AND HAD THE TRANSMISSION REPAIRED, BUT THAT DID NOT CORRECT THE FAILURE. THE DEALER STATED THAT THE FAILURE WAS RELATED TO THE CRANK SHAFT POSITION SENSOR OR THE CAM SHAFT POSITION SENSOR. THE VEHICLE HAD NOT BE... Read more
INFINITI G35 (2005) - POWER TRAIN Jun 11, 2015
Incident date: Jun 8, 2015
TL* THE CONTACT OWNS A 2005 INFINITI G35. THE CONTACT STATED THAT THE DYNAMIC CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A MECHANIC AND HAD THE TRANSMISSION REPAIRED, BUT THAT DID NOT CORRECT THE FAILURE. THE DEALER STATED THAT THE FAILURE WAS RELATED TO THE CRANK SHAFT POSITION SENSOR OR THE CAM SHAFT POSITION SENSOR. THE VEHICLE HAD NOT BE... Read more
INFINITI G37 (2011) - UNKNOWN OR OTHER Jun 11, 2015
Incident date: Jun 5, 2015
CLUTCH MASTER AND SLAVE CYLINDER ALONG WITH THE CLUTCH ITSELF FAILED. CLUTCH WAS FULLY DEPRESSED ON THE FLOOR OF THE VEHICLE.
INFINITI JX35 (2013) - UNKNOWN OR OTHER Jun 11, 2015
Incident date: Nov 5, 2014
ABOUT 11/05/2014, I BEGAN GETTING A FLASHING LIGHT, RED ALTERNATING WITH WHITE - WITH A TRIANGLE IN THE MIDDLE WHICH HAS AN ICON OF A VEHICLE IN THE CENTER - IN MY DRIVER INFORMATION SCREEN. IT IS APPROX 3" LONG X 1" HIGH. IT IS ACCOMPANIED BY AN INSISTENT AUDIO BEEP. IT IS IN THE PLACE ON THIS SCREEN WHERE I GET AN SMALL YELLOW/ORANGE ICON OF A CAR WHEN I AM APPROACHING A CAR (STATIONARY OR MOVIN... Read more
INFINITI FX35 (2010) - VEHICLE SPEED CONTROL Jun 10, 2015
Incident date: May 30, 2015
ON SATURDAY, MAY 30, 2015, I EXPERIENCED THREE ANOMALIES WITH MY FX35, DURING TWO CYCLES (ENGINE OFF). THE WEATHER WAS FAIR, WITH PARTLY CLOUDY SKIES AND A TEMPERATURES IN THE HIGH SEVENTIES. AT ABOUT 10AM, WHEN THE VEHICLE WAS STARTED IN THE GARAGE, IT HAD AN UNUSUALLY HIGH RPM WHICH I NOTICED AS IT WAS SHIFTED INTO DRIVE SO I COULD PULL OUT. I ALWAYS BACK MY VEHICLE INTO THE GARAGE, SO IT L... Read more
INFINITI FX35 (2010) - POWER TRAIN Jun 10, 2015
Incident date: May 30, 2015
ON SATURDAY, MAY 30, 2015, I EXPERIENCED THREE ANOMALIES WITH MY FX35, DURING TWO CYCLES (ENGINE OFF). THE WEATHER WAS FAIR, WITH PARTLY CLOUDY SKIES AND A TEMPERATURES IN THE HIGH SEVENTIES. AT ABOUT 10AM, WHEN THE VEHICLE WAS STARTED IN THE GARAGE, IT HAD AN UNUSUALLY HIGH RPM WHICH I NOTICED AS IT WAS SHIFTED INTO DRIVE SO I COULD PULL OUT. I ALWAYS BACK MY VEHICLE INTO THE GARAGE, SO IT L... Read more
INFINITI FX35 (2010) - ELECTRICAL SYSTEM Jun 10, 2015
Incident date: May 30, 2015
ON SATURDAY, MAY 30, 2015, I EXPERIENCED THREE ANOMALIES WITH MY FX35, DURING TWO CYCLES (ENGINE OFF). THE WEATHER WAS FAIR, WITH PARTLY CLOUDY SKIES AND A TEMPERATURES IN THE HIGH SEVENTIES. AT ABOUT 10AM, WHEN THE VEHICLE WAS STARTED IN THE GARAGE, IT HAD AN UNUSUALLY HIGH RPM WHICH I NOTICED AS IT WAS SHIFTED INTO DRIVE SO I COULD PULL OUT. I ALWAYS BACK MY VEHICLE INTO THE GARAGE, SO IT L... Read more
INFINITI G35 (2004) - VEHICLE SPEED CONTROL Jun 9, 2015
Incident date: Jun 8, 2015
TL* THE CONTACT OWNS A 2004 INFINIT G35. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND SUDDENLY DECELERATED TO 10 MPH AS THE SERVICE ENGINE LIGHT ILLUMINATED. THE CONTACT COASTED TO THE EMERGENCY LANE AND SHUT THE VEHICLE OFF. THE VEHICLE RESTARTED AND THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILU... Read more
INFINITI EX35 (2008) - STEERING Jun 8, 2015
Incident date: Apr 10, 2015
2008 INFINITI EX35. CONSUMER WRITES IN REGARDS TO STEERING COLUMN RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER THEY WOULD NOT FIX THE RECALL ISSUE, BECAUSE THE TELESCOPE WAS FROZEN AND TO CORRECT IT, WOULD COST$ 900.00. THE CONSUMER STATED THERE WERE NO ISSUES WITH THE TELESCOPE PRIOR TO ARRIVING AT THE DEALER. *JB
INFINITI G35 (2004) - ELECTRICAL SYSTEM Jun 8, 2015
Incident date: Jun 5, 2015
TL* THE CONTACT OWNS A 2004 INFINITI G35. WHILE PULLING IN THE DRIVEWAY AT APPROXIMATELY 4 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE POWER STEERING SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
INFINITI G35 (2004) - STEERING Jun 8, 2015
Incident date: Jun 5, 2015
TL* THE CONTACT OWNS A 2004 INFINITI G35. WHILE PULLING IN THE DRIVEWAY AT APPROXIMATELY 4 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE POWER STEERING SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
INFINITI QX70 (2015) - UNKNOWN OR OTHER Jun 8, 2015
Incident date: May 19, 2015
THE VEHICLE CONSISTENTLY EXHIBITS A SHUDDER (VIBRATION, TREMOR) WHEN (1) THE VEHICLE IS WARMED (DRIVEN AT LEAST 10 MILES FROM COLD START), (2) MOVING AT A SPEED ABOVE APPROXIMATELY 30 MPH, AND (3) THE THROTTLE PEDAL IS DEPRESSED. USUALLY, BUT NOT CONSISTENTLY, THE SHUDDER IMMEDIATELY DISSIPATES WHEN PRESSURE TO THE THROTTLE PEDAL IS RELEASED OR WHEN THE TRANSMISSION IS PUT INTO NEUTRAL WHILE THE... Read more
INFINITI G35 (2006) - UNKNOWN OR OTHER Jun 7, 2015
Incident date: Jun 1, 2013
MELTING DASHBOARD FIRST NOTICED ABOUT 2 YEARS AGO. THIS YEAR IS HAS GOTTEN A LOT WORSE AND MANY CRACKS IN THE DASHBOARD EXPANDING. DIFFICULT TO CLEARLY SEE OUT OF THE WINDSHIELD DUE TO THE GLARE PRODUCED BY THE SHINY MELTED DASHBOARD. INFINITI UNRESPONSIVE.
INFINITI G35 (2006) - VISIBILITY/WIPER Jun 7, 2015
Incident date: Jun 1, 2013
MELTING DASHBOARD FIRST NOTICED ABOUT 2 YEARS AGO. THIS YEAR IS HAS GOTTEN A LOT WORSE AND MANY CRACKS IN THE DASHBOARD EXPANDING. DIFFICULT TO CLEARLY SEE OUT OF THE WINDSHIELD DUE TO THE GLARE PRODUCED BY THE SHINY MELTED DASHBOARD. INFINITI UNRESPONSIVE.
INFINITI Q50 (2014) - TIRES Jun 5, 2015
Incident date: Jun 4, 2015
I WOULD LIKE TO COMPLAIN ABOUT THE TIRES ON MY INFINITI Q50. THEY ARE DUNLOP P245/40 RF19 DOT U28T. I HAVE 20,500 MILES ON MY VEHICLE AND HAVE BLOWN 6 TIRES. ALL TIRE FAILURES HAVE BEEN CAUSE BY THE SIDEWALLS OF THE TIRES BLOWING OUT. THE MOST RECENT EVENT HAPPENED 6/4/2015 AND THE TIRE WAS IN SERVICE SINCE 4/18/2015. ALL FOUR ORIGINAL TIRES FAILED AND NOW TWO MORE HAVE FAILED. IS THERE ANY ... Read more
INFINITI G35 (2005) - ENGINE Jun 4, 2015
Incident date: Jun 3, 2015
DRIVING CAR IN TRAFFIC - THE CAR STALLED. ALMOST REAR ENDED. NO WARNING. UNABLE TO RESTART CAR FOR 5-10 MINUTES. ON ENGINE LIGHT ON - VCF (OFF) LIGHT ON - SLIP LIGHT ON. THE PROBLEM IS WITH THE CRANKSHAFT ANGEL SENSOR AND/OR THE CAMSHAFT POSITION SENSOR. CAR AUTOMATICALLY SHUTS DOWN.
INFINITI G35 (2005) - FUEL/PROPULSION SYSTEM Jun 4, 2015
Incident date: Jun 3, 2015
DRIVING CAR IN TRAFFIC - THE CAR STALLED. ALMOST REAR ENDED. NO WARNING. UNABLE TO RESTART CAR FOR 5-10 MINUTES. ON ENGINE LIGHT ON - VCF (OFF) LIGHT ON - SLIP LIGHT ON. THE PROBLEM IS WITH THE CRANKSHAFT ANGEL SENSOR AND/OR THE CAMSHAFT POSITION SENSOR. CAR AUTOMATICALLY SHUTS DOWN.
INFINITI G35 (2004) - AIR BAGS Jun 3, 2015
Incident date: May 30, 2015
I'M ASTOUNDINGLY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. THIS IS THE SECOND 2004 G35 I'VE OWNED AND THE FIRST ONE I PURCHASED BRAND NEW, OWNED 9 YEARS, DROVE 230,000 MILES AND HAD NONE OF THESE ISSUES/FAILURES WHEN IT WAS SOLD TO A HAPPY NEW OWNER ... ALTHOUGH IT WAS A G35X. THIS IS HOW I KNOW THESE ARE IN FACT FAILURES/DEFECTS IN THIS SECOND ONE. THIS VEHICLE HAS NOT EXPERIENCED ANY RECENT... Read more
INFINITI G35 (2004) - ELECTRICAL SYSTEM Jun 3, 2015
Incident date: May 30, 2015
I'M ASTOUNDINGLY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. THIS IS THE SECOND 2004 G35 I'VE OWNED AND THE FIRST ONE I PURCHASED BRAND NEW, OWNED 9 YEARS, DROVE 230,000 MILES AND HAD NONE OF THESE ISSUES/FAILURES WHEN IT WAS SOLD TO A HAPPY NEW OWNER ... ALTHOUGH IT WAS A G35X. THIS IS HOW I KNOW THESE ARE IN FACT FAILURES/DEFECTS IN THIS SECOND ONE. THIS VEHICLE HAS NOT EXPERIENCED ANY RECENT... Read more
INFINITI G35 (2004) - VEHICLE SPEED CONTROL Jun 3, 2015
Incident date: May 30, 2015
I'M ASTOUNDINGLY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. THIS IS THE SECOND 2004 G35 I'VE OWNED AND THE FIRST ONE I PURCHASED BRAND NEW, OWNED 9 YEARS, DROVE 230,000 MILES AND HAD NONE OF THESE ISSUES/FAILURES WHEN IT WAS SOLD TO A HAPPY NEW OWNER ... ALTHOUGH IT WAS A G35X. THIS IS HOW I KNOW THESE ARE IN FACT FAILURES/DEFECTS IN THIS SECOND ONE. THIS VEHICLE HAS NOT EXPERIENCED ANY RECENT... Read more
INFINITI G37 (2009) - AIR BAGS Jun 3, 2015
Incident date: Feb 2, 2015
PASS AIR BAG LIGHT CAME ON AS IT IS MALFUNCTIONING. IT WILL NOT GO OFF. TOOK IT TO DEALER IN GREENVILLE SC THEY SAID THAT THE SENSOR IN THE SEAT IS LIKELY THE PROBLEM BUT DID NOT KNOW FOR SURE. COST WOULD BE BETWEEN $1500 AND $3000 TO REPLACE. I CALLED INFINITY SERVICE NATIONWIDE THEY SAID THERE IS NO RECALL. I SEE ON THIS REPORTING WEBSITE THAT THIS IS HAPPENING TO OTHERS AND THAT IT ALSO WA... Read more
INFINITI JX35 (2013) - SERVICE BRAKES Jun 3, 2015
Incident date: Nov 11, 2014
TL* THE CONTACT OWNS A 2013 INFINITI JX35. WHILE DRIVING APPROXIMATELY 35 MPH, THE VEHICLE HESITATED TO STOP WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT HEARD AN ABNORMAL SOUND ONCE THE BRAKES WERE APPLIED. THE FAILURE RECURRED MULTIPLE TIMES. THE VEHICLE WAS TAKEN TO A DEALER, BUT WAS NOT DIAGNOSED OR REPAIRED. THE CONTACT WAS MADE AWARE OF NHTSA CAMPAIGN NUMBER: 13V445000 (ELECTRICAL SYSTEM,... Read more
INFINITI FX35 (2008) - UNKNOWN OR OTHER Jun 2, 2015
Incident date: Aug 15, 2014
VISIBILITY CHALLENGED AS A RESULT OF DASHBOARD BUBBLING. I JUST SAW THAT SOMEONE ELSE FILED A SIMILAR COMPLAINT.
INFINITI I30 (2001) - STRUCTURE:BODY Jun 1, 2015
Incident date: Jun 1, 2012
2001 INFINTI 115000 MILES LOWER CENTER OF RADIATOR SUPPORT WHERE MOTOR MOUNT IS LOCATED BECAME ROTTED OUT WITH RUST. I NOTICED IT A COUPLE OF YEARS AGO AND WIRE BRUSHED THE RUST AWAY AND PAINTED IT WITH RUST STOPPING PAINT BUT IT HAS ONLY CONTINUED TO RUST AND ROT. WHEN I SEARCH THE INTERNET I VIEWED MANY PICTURES FROM OTHERS WITH THE SAME PROBLEM
INFINITI QX4 (2000) - STEERING Jun 1, 2015
Incident date: May 13, 2015
TL* THE CONTACT OWNS A 2000 INFINTI QX4. THE CONTACT STATED THAT WHILE DRIVING AT AN UNKNOWN SPEED, THE POWER STEERING FAILED AND THE STEERING WHEEL BECAME EXTREMELY HARD TO MANEUVER WITHOUT WARNING. THE CONTACT MENTIONED THAT THE VEHICLE WAS PREVIOUSLY REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 11V244000 (STEERING). THE VEHICLE WAS TAKEN TO A DEALER, WHO DIAGNOSED THAT THE FAILURE WAS DUE TO RUST. THE... Read more
INFINITI G35 (2004) - TIRES May 26, 2015
Incident date: May 10, 2015
TIRE CRACKING IN TWO PLACES AT INSIDE SIDEWALL / TREAD MOLD LINE. MILEAGE ON TIRES < 24,500. WARRANTY 60,000. TIRES STORED AS PER DUNLAP RECOMMENDATION DURING WINTER. FACTORY WHEELS. TIRES MOUNTED ONLY ONCE AT PURCHASE. DUNLAP OFFERED CREDIT OF $32 ON $160.00 TIRE - NO REPLACEMENT AVAILABLE - DISCONTINUED.
INFINITI M35 (2008) - UNKNOWN OR OTHER May 26, 2015
Incident date: Aug 14, 2014
WHEN IN SUNLIGHT OR EXTREME HEAT THE DASHBOARD GETS STICKY AND SHINY. IT APPEARS AS IF IT IS MELTING. WE FILED A REPORT WITH INFINITI CONSUMER AFFAIRS. WE WERE TOLD THAT IT WASN'T A PROBLEM ASSOCIATED WITH ANY PARTS FROM OUR VIN NUMBER. THE PROBLEM IS GETTING WORSE AND THE GLARE ON THE WINDSHIELD IS A SAFETY ISSUE WHEN DRIVING.
INFINITI Q45 (2002) - AIR BAGS May 26, 2015
Incident date: May 26, 2013
TL* THE CONTACT OWNS A 2002 INFINITI Q45. THE CONTACT STATED THAT THE AIR BAG LIGHT WAS CONSTANTLY ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE DEALER AND MANUFACTURER WERE MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 90,000. THE VIN WAS NOT AVAILABLE.
INFINITI Q50 (2014) - AIR BAGS May 23, 2015
Incident date: Oct 14, 2014
TL* THE CONTACT OWNS A 2014 INFINITI Q50. WHILE DRIVING APPROXIMATELY 25 MPH, ANOTHER VEHICLE CRASHED INTO THE DRIVER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED A BACK INJURY THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TAKEN TO A DEALER FOR REPAIR, BUT THE FAILURE WAS NOT DIAGNOSED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FA... Read more
Crash 1 injured
INFINITI FX35 (2004) - UNKNOWN OR OTHER May 22, 2015
Incident date: May 2, 2014
DOOR ACTUATORS WORK INTERMITTENT SOMETIMES THEY DON'T WORK AT ALL .SOME DAYS ONE DOOR WORKS THE OTHERS DON'T .COULD BE A SAFETY ISSUE WITH CHILD ON BOARD.
INFINITI G35 (2008) - AIR BAGS May 22, 2015
Incident date: May 8, 2015
TL* THE CONTACT OWNS A 2008 INFINITI G35. WHILE OPERATING THE VEHICLE, THE AIR BAG SENSOR LIGHT BLINKED OFF AND ON, INDICATING A POSSIBLE FAILURE IN THE AIR BAG SYSTEM. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE OCCUPANT CLASSIFICATION SYSTEM MALFUNCTIONED AND THE SENSOR, SEAT CUSHION, AND AIR BAG NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF... Read more
INFINITI G35 (2005) - ELECTRICAL SYSTEM May 21, 2015
Incident date: Apr 8, 2015
I WAS DRIVING ON THE HIGHWAY AT 55 MILES AN HOUR WHEN UNEXPECTEDLY, THE CAR STARTS TO MAKE SOME NOISE THEN IT COMPLETELY SHUTS DOWN THE MOTOR, THE CHECK ENGINE LIGHT COMES ON, VDC OFF, AND SLIP LIGHTS ALL CAME ON. I TRIED TO RESTART THE CAR, AND ONLY AFTER MULTIPLE ATTEMPTS (ABOUT THREE) DID THE CAR START. THERE IS NO WARNING. THE AUTO REPAIR FACILITY RAN A DIAGNOSTIC AND THE CODE THEY GOT WAS... Read more
INFINITI G35 (2005) - VEHICLE SPEED CONTROL May 21, 2015
Incident date: Apr 8, 2015
I WAS DRIVING ON THE HIGHWAY AT 55 MILES AN HOUR WHEN UNEXPECTEDLY, THE CAR STARTS TO MAKE SOME NOISE THEN IT COMPLETELY SHUTS DOWN THE MOTOR, THE CHECK ENGINE LIGHT COMES ON, VDC OFF, AND SLIP LIGHTS ALL CAME ON. I TRIED TO RESTART THE CAR, AND ONLY AFTER MULTIPLE ATTEMPTS (ABOUT THREE) DID THE CAR START. THERE IS NO WARNING. THE AUTO REPAIR FACILITY RAN A DIAGNOSTIC AND THE CODE THEY GOT WAS... Read more
INFINITI G35 (2005) - ENGINE May 21, 2015
Incident date: Apr 8, 2015
I WAS DRIVING ON THE HIGHWAY AT 55 MILES AN HOUR WHEN UNEXPECTEDLY, THE CAR STARTS TO MAKE SOME NOISE THEN IT COMPLETELY SHUTS DOWN THE MOTOR, THE CHECK ENGINE LIGHT COMES ON, VDC OFF, AND SLIP LIGHTS ALL CAME ON. I TRIED TO RESTART THE CAR, AND ONLY AFTER MULTIPLE ATTEMPTS (ABOUT THREE) DID THE CAR START. THERE IS NO WARNING. THE AUTO REPAIR FACILITY RAN A DIAGNOSTIC AND THE CODE THEY GOT WAS... Read more
INFINITI G35 (2007) - ELECTRICAL SYSTEM May 21, 2015
Incident date: Aug 15, 2013
I OWN A 2007 INFINITI G35 COUPE. IN AUGUST 2013, WHILE DRIVING AT APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THIS OCCURRED IN THE MIDDLE LANE OF I-95 RUSH HOUR TRAFFIC. THE POWER STEERING WAS OUT AS WELL BUT I WAS ABLE TO PULL MY CAR TO THE SHOULDER. THE VEHICLE WAS UNABLE TO RESTART AFTER MULTIPLE ATTEMPTS AND WAS TOWED TO THE A REPAIR FACILITY. THEY WERE ABLE TO START THE CAR WITH... Read more
INFINITI G35 (2007) - VEHICLE SPEED CONTROL May 21, 2015
Incident date: Aug 15, 2013
I OWN A 2007 INFINITI G35 COUPE. IN AUGUST 2013, WHILE DRIVING AT APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THIS OCCURRED IN THE MIDDLE LANE OF I-95 RUSH HOUR TRAFFIC. THE POWER STEERING WAS OUT AS WELL BUT I WAS ABLE TO PULL MY CAR TO THE SHOULDER. THE VEHICLE WAS UNABLE TO RESTART AFTER MULTIPLE ATTEMPTS AND WAS TOWED TO THE A REPAIR FACILITY. THEY WERE ABLE TO START THE CAR WITH... Read more
INFINITI G35 (2007) - UNKNOWN OR OTHER May 21, 2015
Incident date: Aug 15, 2013
I OWN A 2007 INFINITI G35 COUPE. IN AUGUST 2013, WHILE DRIVING AT APPROXIMATELY 40 MPH, THE ENGINE STALLED WITHOUT WARNING. THIS OCCURRED IN THE MIDDLE LANE OF I-95 RUSH HOUR TRAFFIC. THE POWER STEERING WAS OUT AS WELL BUT I WAS ABLE TO PULL MY CAR TO THE SHOULDER. THE VEHICLE WAS UNABLE TO RESTART AFTER MULTIPLE ATTEMPTS AND WAS TOWED TO THE A REPAIR FACILITY. THEY WERE ABLE TO START THE CAR WITH... Read more
INFINITI G35 (2003) - ELECTRICAL SYSTEM May 20, 2015
Incident date: Sep 12, 2014
IT WAS ABOUT A YEAR AGO WHEN I FIRST STARTED HAVING ISSUES WITH MY A/C AND RADIO. A/C BLOWS INTERMITTENTLY AT WHAT EVER TEMPERATURE AND AIR LEVEL IT FEELS LIKE AND CANNOT BE ADJUSTED. THE RADIO AT THE SAME TIME CANNOT BE ADJUSTED. THE FIRST TIME THIS ISSUE HAPPENED IT LASTED FOR ABOUT A WEEK AND THEN IT JUST STARTED WORKING AGAIN. NOW IT IS LIKE IT HAS A MIND OF ITS OWN. THIS IS UNSAFE TO DRIVE... Read more
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