Consumer Safety Complaints

Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.

2,215,138 Total Complaints
138,663 Reported Crashes
56,255 Reported Fires
8,561 Reported Deaths

What is a NHTSA consumer complaint?

A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.

The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.

How to interpret what you read

A few principles for reading consumer complaints usefully:

  • One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
  • Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
  • Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
  • Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.

If you've experienced a defect

File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.

Read more from our blog

How to Read NHTSA Consumer Complaints › How NHTSA Investigations Work › Used Car: 7 Recall Checks to Run First › The Takata Airbag Recall: Full Story › OBD-II Codes Explained › All Articles ›
Clear

Showing 9,743 complaints for INFINITI

INFINITI G35 (2003) — ELECTRICAL SYSTEM Jun 26, 2015
Incident date: May 30, 2015
THE CLIMATE CONTROL/ AUDIO CONTROL UNIT IN MY G35 FROZE A FEW WEEKS AGO MAKING THE SYSTEM INOPERABLE. AS A RESULT THE THE FRONT AND REAR DEFROSTERS HAVE BECOME INOPERABLE CREATING A DANGEROUS DRIVING CONDITION SPECIALLY IN THE RAIN. THIS IS A COMMON ISSUE FOR ALL G35S MADE FROM 2003 -2005 AND INFINITI IS VERY WELL AWARE OF IT. HOWEVER THEY HAVE DONE NOTHING TO ADDRESS IT. BACK IN 2003 THEY HAVE DO... Read more
INFINITI G35 (2003) — VISIBILITY/WIPER Jun 26, 2015
Incident date: May 30, 2015
THE CLIMATE CONTROL/ AUDIO CONTROL UNIT IN MY G35 FROZE A FEW WEEKS AGO MAKING THE SYSTEM INOPERABLE. AS A RESULT THE THE FRONT AND REAR DEFROSTERS HAVE BECOME INOPERABLE CREATING A DANGEROUS DRIVING CONDITION SPECIALLY IN THE RAIN. THIS IS A COMMON ISSUE FOR ALL G35S MADE FROM 2003 -2005 AND INFINITI IS VERY WELL AWARE OF IT. HOWEVER THEY HAVE DONE NOTHING TO ADDRESS IT. BACK IN 2003 THEY HAVE DO... Read more
INFINITI M45 (2003) — ENGINE AND ENGINE COOLING Jun 26, 2015
Incident date: Apr 17, 2015
TL* THE CONTACT OWNS A 2003 INFINITI M45. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE CRANK SHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AN... Read more
INFINITI G35 (2005) — STEERING Jun 25, 2015
Incident date: Jun 20, 2015
MADE A RIGHT TURN ONTO A ROUND ABOUT STREET AND WHEN I TRIED TO TURN LEFT MY STEERING WHEEL LOCKED STRAIGHT LIKE IF THE CAR WAS PARKED. THE WHEELS WOULDN'T TURN AND I HIT A PARKED TRUCK WHERE A PERSON WAS WORKING ON. HE DID GET INJURED BUT I AM NOT AWARE OF THE EXACT INJURIES HE SUSTAINED. I WAS DRIVING A 2005 G35 SEDAN WHICH I'VE HAD FOR AROUND 4 MONTHS. *TR
Crash 1 injured
INFINITI FX35 (2009) — STEERING Jun 25, 2015
Incident date: May 23, 2015
TL* THE CONTACT OWNS A 2009 INFINTI FX35. WHILE TURNING THE VEHICLE, IT VIBRATED AND THE STEERING MADE AN ABNORMAL CLICKING NOISE. THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE DEALER DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
INFINITI FX35 (2009) — POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE) Jun 25, 2015
Incident date: May 23, 2015
TL* THE CONTACT OWNS A 2009 INFINTI FX35. WHILE TURNING THE VEHICLE, IT VIBRATED AND THE STEERING MADE AN ABNORMAL CLICKING NOISE. THIS WAS THE SECOND TIME THE FAILURE OCCURRED. THE DEALER DIAGNOSED THAT THE TRANSFER CASE NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 53,000.
INFINITI M35 (2007) — STRUCTURE Jun 24, 2015
Incident date: Jun 1, 2015
2007 INFINITI M35. CONSUMER WRITES IN REGARDS TO VEHICLE DASHBOARD STARTING TO CRACK. *SMD MA 10/22/2015
INFINITI QX4 (2001) — STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS Jun 24, 2015
Incident date: Jun 19, 2015
TL* THE CONTACT OWNS A 2001 INFINITI QX4. THE VEHICLE WAS TAKEN TO THE DEALER FOR ROUTINE MAINTENANCE. WHILE BEING INSPECTED, THE TECHNICIAN FOUND THAT THE FRAME AND UNDERBODY WERE CORRODED ON THE FRONT PASSENGER SIDE. THE CONTACT WAS INFORMED THAT THE VEHICLE WAS UNABLE TO BE REPAIRED SINCE IT WAS STRUCTURALLY UNSAFE. THERE WAS CONSIDERABLE CORROSION TO THE FRAME OF THE VEHICLE AND COULD COLLAPSE... Read more
INFINITI G35 (2003) — AIR BAGS Jun 24, 2015
Incident date: Sep 4, 2014
MY VEHICLE AIR BAG LIGHT ON. STAYS ON INSPECTED AT DEALER. THEY STATED AIR BAG WILL NOT WORK DURING A POSSIBLE ACCIDENT, SAFETY ISSUE.
INFINITI FX35 (2005) — AIR BAGS Jun 24, 2015
Incident date: May 21, 2015
TL* THE CONTACT OWNS A 2005 INFINITI FX35. WHILE DRIVING 20 MPH AND APPROXIMATELY 200 FEET FROM THE DRIVEWAY, THE DRIVER AND PASSENGER SIDE AIR BAGS DEPLOYED WITHOUT WARNING. THE VEHICLE CRASHED INTO A UTILITY POLE. THE CONTACT SUSTAINED HEAD AND UPPER BODY INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE RESTARTED AND WAS TOWED TO AN INDEPENDENT FACILITY. THE VEHIC... Read more
Crash 1 injured
INFINITI Q50 (2014) — TIRES Jun 24, 2015
Incident date: May 16, 2015
I PURCHASED A 2014 INFINITI Q50 NEW FROM THE DEALER. THE CAR HAD APPROXIMATELY 6,500 MILES ON IT WHEN THE RIGHT FRONT TIRE SIDE WALL CRACKED. THE REPAIR SHOP NOTICED THAT THE LEFT FRONT TIRE HAD A BUBBLE AND ALSO NEEDED TO BE REPLACED. BOTH FRONT TIRES WERE REPLACED THE WEEK OF 5/17/15. ONE MONTH AFTER THE REPLACEMENT, THE RIGHT FRONT TIRE SIDEWALL CRACKED AGAIN.
INFINITI Q50 (2014) — TIRES Jun 24, 2015
Incident date: May 16, 2015
I PURCHASED A 2014 INFINITI Q50 NEW FROM THE DEALER. THE CAR HAD APPROXIMATELY 6,500 MILES ON IT WHEN THE RIGHT FRONT TIRE SIDE WALL CRACKED. THE REPAIR SHOP NOTICED THAT THE LEFT FRONT TIRE HAD A BUBBLE AND ALSO NEEDED TO BE REPLACED. BOTH FRONT TIRES WERE REPLACED THE WEEK OF 5/17/15. ONE MONTH AFTER THE REPLACEMENT, THE RIGHT FRONT TIRE SIDEWALL CRACKED AGAIN.
INFINITI Q50 (2014) — TIRES Jun 24, 2015
Incident date: Jun 24, 2015
I PURCHASED A 2014 INFINITI Q50 NEW FROM THE DEALER. THE CAR HAD APPROXIMATELY 6,500 MILES ON IT WHEN THE RIGHT FRONT TIRE SIDE WALL CRACKED. THE REPAIR SHOP NOTICED THAT THE LEFT FRONT TIRE HAD A BUBBLE AND ALSO NEEDED TO BE REPLACED. BOTH FRONT TIRES WERE REPLACED THE WEEK OF 5/17/15. ONE MONTH AFTER THE REPLACEMENT ON 6/24/15, THE RIGHT FRONT TIRE SIDEWALL CRACKED AGAIN.
INFINITI G35 (2006) — ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV) Jun 23, 2015
Incident date: Jun 17, 2015
TL* THE CONTACT OWNS A 2006 INFINITI G35. WHILE TRAVELING APPROXIMATELY 30 MPH, THE VEHICLE SUDDENLY STALLED AND THE SERVICE ENGINE WARNING LAMP, SLIP WARNING LAMP, AND VDC OFF WARNING LAMP ILLUMINATED. THE CONTACT WAS ABLE TO PULL THE VEHICLE OVER, TURN OFF, AND RESTART THE VEHICLE. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 03V455000 (ENGINE AND ENGINE COOLING). THE VEHICLE WAS TAKEN... Read more
INFINITI G37 (2010) — TIRES:SIDEWALL Jun 22, 2015
Incident date: Jun 2, 2015
TL* THE CONTACT OWNS A 2010 INFINITI G37 EQUIPPED WITH DUNLOP SP SPORT MAXX (NA) TIRES, SIZE P225/50R18 (NA). WHILE DRIVING 65 MPH, THE CONTACT FELT RUMBLING UNDERNEATH THE VEHICLE. THE CONTACT PULLED OVER TO THE SHOULDER OF THE ROAD AND NOTICED THAT THE REAR DRIVER SIDE TIRE WAS DESTROYED. THE CONTACT STATED THAT THE TIRE WAS REPLACED BY AN INDEPENDENT MECHANIC WHO CONFIRMED THAT THE SIDEWALL DET... Read more
INFINITI QX60 (2014) — AIR BAGS Jun 19, 2015
Incident date: Jan 13, 2015
TL* THE CONTACT OWNS A 2014 INFINITI QX60. WHILE DRIVING AT 30 MPH, THE FRONT PASSENGER SIDE AIR BAG WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHO WAS UNABLE TO DIAGNOSE OR REPAIR THE VEHICLE. THE FAILURE PERSISTED AND THE VEHICLE WAS TAKEN BACK TO THE DEALER MULTIPLE TIMES WHERE IT WAS DIAGNOSED THAT THE SENSOR NEEDED TO BE REPLACED AND AN UPDATE NEEDED TO BE PERFORMED. THE VEH... Read more
INFINITI QX (2012) — SERVICE BRAKES Jun 19, 2015
Incident date: Apr 15, 2015
WHEN WAITING AT A STOPLIGHT FOR A LONG PERIOD THE BRAKE PEDAL GRADUALLY EASES DOWN AND THE VEHICLE BEGINS TO ROLL FORWARD TO PREVENT THE VEHICLE FROM GOING FORWARD EXTRA PRESSURE NEEDS TO BE APPLIED TO THE PEDAL TO KEEP THE VEHICLE STOPPED AT THIS TIME THE PEDAL IS ALMOST AT THE FLOOR. ALONG WITH THIS THE TRANSMISSION STARTED MAKING A VERY LOUD BANG WHEN SHIFTING GEARS. MY CAR IS UNDER WARRANTY AN... Read more
INFINITI G35 (2006) — AIR BAGS Jun 18, 2015
Incident date: May 4, 2015
AIRBAG LIGHT BLINKS CONTINUOSLY
INFINITI FX35 (2005) — AIR BAGS Jun 18, 2015
Incident date: Jun 16, 2015
I HAVE NOT EXPERIENCED ANY PROBLEMS WITH THE AIRBAG AND MY VIN HAS NOT BEEN SPECIFICALLY IDENTIFIED FOR THE TAKATA RECALL. THAT THOUGH IS THE ISSUE. IN VIEW OF THE INIFINTI RECALL OF SIMILAR MODEL CARS IN HIGH HUMIDITY STATES, AND NHTSA'S CALL FOR A FULL RECALL OF THE TAKATA AIRBAGS, AS WELL AS TOYOTA, GM & HONDA'S RECENT EXPANSION OF THE RECALL, I DO NOT UNDERSTAND WHY INFINITI HAS NOT TAKEN S... Read more
INFINITI G35 (2004) — ENGINE Jun 18, 2015
Incident date: May 18, 2015
TL* THE CONTACT OWNS A 2004 INFINITI G35. WHILE DRIVING AT 35 MPH, THE VEHICLE JERKED AND STALLED. THE VEHICLE WAS ABLE TO RESTART. IN ADDITION, THE ANTI-SLIP, CHECK ENGINE, AND VDC WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
INFINITI G35 (2004) — POWER TRAIN Jun 18, 2015
Incident date: May 18, 2015
TL* THE CONTACT OWNS A 2004 INFINITI G35. WHILE DRIVING AT 35 MPH, THE VEHICLE JERKED AND STALLED. THE VEHICLE WAS ABLE TO RESTART. IN ADDITION, THE ANTI-SLIP, CHECK ENGINE, AND VDC WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
INFINITI G35 (2004) — ELECTRICAL SYSTEM Jun 18, 2015
Incident date: May 18, 2015
TL* THE CONTACT OWNS A 2004 INFINITI G35. WHILE DRIVING AT 35 MPH, THE VEHICLE JERKED AND STALLED. THE VEHICLE WAS ABLE TO RESTART. IN ADDITION, THE ANTI-SLIP, CHECK ENGINE, AND VDC WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 85,000.
INFINITI G35 (2005) — ELECTRICAL SYSTEM Jun 17, 2015
Incident date: May 23, 2015
TL* THE CONTACT OWNS A 2005 INFINITI G35. WHILE DRIVING APPROXIMATELY 5 MPH, THE VEHICLE STALLED AND THE CHECK ENGINE WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CAMSHAFT POSITION SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN NHTSA C... Read more
INFINITI FX35 (2004) — STRUCTURE:BODY Jun 16, 2015
Incident date: Apr 14, 2009
THE EXTERIOR DOOR HANDLES OF MY FX35 ALL CAME OFF..WHEN TRYING TO OPEN DOOR. INITIALLY OCCURRED WITH ONE OF THE REAR DOORS. THOUGHT MAYBE I WAS TOO ROUGH WITH IT..SO DIDNT MAKE MUCH OF IT. WHEN SECOND REAR DOOR BROKE OFF..I KNEW SOMETHING WASNT RIGHT. I CALL INFINITI..THEY REPLIED STATING THAT THERE WASNO RECALL. THE DRIVER SIDE HANDLE THEN BROKE OFF 2 YEARS AGO..THEN FINALLY FRONT PASSENGER LAST ... Read more
INFINITI FX35 (2005) — ELECTRICAL SYSTEM Jun 16, 2015
Incident date: Apr 10, 2015
TL* THE CONTACT OWNS A 2005 INFINITI FX35. WHILE TRAVELING APPROXIMATELY 60 MPH, THE SLIP WARNING LAMP AND THE VOC WARNING LAMP FLASHED RANDOMLY. THE FAILURE PROGRESSED IN INCLEMENT WEATHER AND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT RESPONDING. THE CONTACT HAD TO MANEUVER THE VEHICLE OFF THE ROAD EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE ... Read more
INFINITI FX35 (2005) — SERVICE BRAKES Jun 16, 2015
Incident date: Apr 10, 2015
TL* THE CONTACT OWNS A 2005 INFINITI FX35. WHILE TRAVELING APPROXIMATELY 60 MPH, THE SLIP WARNING LAMP AND THE VOC WARNING LAMP FLASHED RANDOMLY. THE FAILURE PROGRESSED IN INCLEMENT WEATHER AND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT RESPONDING. THE CONTACT HAD TO MANEUVER THE VEHICLE OFF THE ROAD EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE ... Read more
INFINITI FX35 (2005) — VEHICLE SPEED CONTROL Jun 16, 2015
Incident date: Apr 10, 2015
TL* THE CONTACT OWNS A 2005 INFINITI FX35. WHILE TRAVELING APPROXIMATELY 60 MPH, THE SLIP WARNING LAMP AND THE VOC WARNING LAMP FLASHED RANDOMLY. THE FAILURE PROGRESSED IN INCLEMENT WEATHER AND WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE VEHICLE WAS NOT RESPONDING. THE CONTACT HAD TO MANEUVER THE VEHICLE OFF THE ROAD EACH TIME THE FAILURE RECURRED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE ... Read more
INFINITI M45 (2006) — ELECTRICAL SYSTEM Jun 14, 2015
Incident date: Jun 14, 2015
AFTER A VERY SHORT TRIP WITH THE CAR, IT WOULD NOT RE-START. THE ENGINE CRANKED BUT WOULD NOT START. 2 HOURS LATER I WAS UNABLE TO UNLOCK THE DOORS. THE KEYLESS REMOTE DOES NOTHING, THE PUSH BUTTONS ON THE DRIVER AND PASSENGER DOORS DO NOTHING AND THE MANUAL KEY DOES NOT UNLOCK THE DOORS EITHER. THIS IS VERY SERIOUS AS A PASSENGER LOCKED INSIDE THE CAR WOULD NOT BE ABLE TO EXIT THE VEHICLE. AS IT ... Read more
INFINITI M45 (2006) — STRUCTURE:BODY Jun 14, 2015
Incident date: Jun 14, 2015
AFTER A VERY SHORT TRIP WITH THE CAR, IT WOULD NOT RE-START. THE ENGINE CRANKED BUT WOULD NOT START. 2 HOURS LATER I WAS UNABLE TO UNLOCK THE DOORS. THE KEYLESS REMOTE DOES NOTHING, THE PUSH BUTTONS ON THE DRIVER AND PASSENGER DOORS DO NOTHING AND THE MANUAL KEY DOES NOT UNLOCK THE DOORS EITHER. THIS IS VERY SERIOUS AS A PASSENGER LOCKED INSIDE THE CAR WOULD NOT BE ABLE TO EXIT THE VEHICLE. AS IT ... Read more
INFINITI M45 (2007) — SEATS Jun 13, 2015
Incident date: Jan 16, 2015
THE SEAT STARTED TO SLIDE FORWARD UPON BREAKING AND SLIDE BACKWARDS UPON ACCELERATION, THIS CAUSES EXTRA FORCE TO BE APPLIED TO PEDALS BECAUSE I AM BEING SLID INTO THE PEDALS OR AWAY FROM THE PEDALS.
INFINITI JX35 (2013) — UNKNOWN OR OTHER Jun 11, 2015
Incident date: Nov 5, 2014
ABOUT 11/05/2014, I BEGAN GETTING A FLASHING LIGHT, RED ALTERNATING WITH WHITE - WITH A TRIANGLE IN THE MIDDLE WHICH HAS AN ICON OF A VEHICLE IN THE CENTER - IN MY DRIVER INFORMATION SCREEN. IT IS APPROX 3" LONG X 1" HIGH. IT IS ACCOMPANIED BY AN INSISTENT AUDIO BEEP. IT IS IN THE PLACE ON THIS SCREEN WHERE I GET AN SMALL YELLOW/ORANGE ICON OF A CAR WHEN I AM APPROACHING A CAR (STATIONARY OR MOVIN... Read more
INFINITI G35 (2005) — ENGINE Jun 11, 2015
Incident date: Jun 8, 2015
TL* THE CONTACT OWNS A 2005 INFINITI G35. THE CONTACT STATED THAT THE DYNAMIC CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A MECHANIC AND HAD THE TRANSMISSION REPAIRED, BUT THAT DID NOT CORRECT THE FAILURE. THE DEALER STATED THAT THE FAILURE WAS RELATED TO THE CRANK SHAFT POSITION SENSOR OR THE CAM SHAFT POSITION SENSOR. THE VEHICLE HAD NOT BE... Read more
INFINITI G35 (2005) — POWER TRAIN Jun 11, 2015
Incident date: Jun 8, 2015
TL* THE CONTACT OWNS A 2005 INFINITI G35. THE CONTACT STATED THAT THE DYNAMIC CONTROL LIGHT ILLUMINATED ON THE INSTRUMENT PANEL AND THE VEHICLE STALLED. THE VEHICLE WAS TAKEN TO A MECHANIC AND HAD THE TRANSMISSION REPAIRED, BUT THAT DID NOT CORRECT THE FAILURE. THE DEALER STATED THAT THE FAILURE WAS RELATED TO THE CRANK SHAFT POSITION SENSOR OR THE CAM SHAFT POSITION SENSOR. THE VEHICLE HAD NOT BE... Read more
INFINITI G37 (2011) — UNKNOWN OR OTHER Jun 11, 2015
Incident date: Jun 5, 2015
CLUTCH MASTER AND SLAVE CYLINDER ALONG WITH THE CLUTCH ITSELF FAILED. CLUTCH WAS FULLY DEPRESSED ON THE FLOOR OF THE VEHICLE.
INFINITI FX35 (2010) — VEHICLE SPEED CONTROL Jun 10, 2015
Incident date: May 30, 2015
ON SATURDAY, MAY 30, 2015, I EXPERIENCED THREE ANOMALIES WITH MY FX35, DURING TWO CYCLES (ENGINE OFF). THE WEATHER WAS FAIR, WITH PARTLY CLOUDY SKIES AND A TEMPERATURES IN THE HIGH SEVENTIES. AT ABOUT 10AM, WHEN THE VEHICLE WAS STARTED IN THE GARAGE, IT HAD AN UNUSUALLY HIGH RPM WHICH I NOTICED AS IT WAS SHIFTED INTO DRIVE SO I COULD PULL OUT. I ALWAYS BACK MY VEHICLE INTO THE GARAGE, SO IT L... Read more
INFINITI FX35 (2010) — POWER TRAIN Jun 10, 2015
Incident date: May 30, 2015
ON SATURDAY, MAY 30, 2015, I EXPERIENCED THREE ANOMALIES WITH MY FX35, DURING TWO CYCLES (ENGINE OFF). THE WEATHER WAS FAIR, WITH PARTLY CLOUDY SKIES AND A TEMPERATURES IN THE HIGH SEVENTIES. AT ABOUT 10AM, WHEN THE VEHICLE WAS STARTED IN THE GARAGE, IT HAD AN UNUSUALLY HIGH RPM WHICH I NOTICED AS IT WAS SHIFTED INTO DRIVE SO I COULD PULL OUT. I ALWAYS BACK MY VEHICLE INTO THE GARAGE, SO IT L... Read more
INFINITI FX35 (2010) — ELECTRICAL SYSTEM Jun 10, 2015
Incident date: May 30, 2015
ON SATURDAY, MAY 30, 2015, I EXPERIENCED THREE ANOMALIES WITH MY FX35, DURING TWO CYCLES (ENGINE OFF). THE WEATHER WAS FAIR, WITH PARTLY CLOUDY SKIES AND A TEMPERATURES IN THE HIGH SEVENTIES. AT ABOUT 10AM, WHEN THE VEHICLE WAS STARTED IN THE GARAGE, IT HAD AN UNUSUALLY HIGH RPM WHICH I NOTICED AS IT WAS SHIFTED INTO DRIVE SO I COULD PULL OUT. I ALWAYS BACK MY VEHICLE INTO THE GARAGE, SO IT L... Read more
INFINITI G35 (2004) — VEHICLE SPEED CONTROL Jun 9, 2015
Incident date: Jun 8, 2015
TL* THE CONTACT OWNS A 2004 INFINIT G35. WHILE DRIVING AT APPROXIMATELY 45 MPH, THE VEHICLE ACCELERATED INDEPENDENTLY AND SUDDENLY DECELERATED TO 10 MPH AS THE SERVICE ENGINE LIGHT ILLUMINATED. THE CONTACT COASTED TO THE EMERGENCY LANE AND SHUT THE VEHICLE OFF. THE VEHICLE RESTARTED AND THE FAILURE PERSISTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILU... Read more
INFINITI QX70 (2015) — UNKNOWN OR OTHER Jun 8, 2015
Incident date: May 19, 2015
THE VEHICLE CONSISTENTLY EXHIBITS A SHUDDER (VIBRATION, TREMOR) WHEN (1) THE VEHICLE IS WARMED (DRIVEN AT LEAST 10 MILES FROM COLD START), (2) MOVING AT A SPEED ABOVE APPROXIMATELY 30 MPH, AND (3) THE THROTTLE PEDAL IS DEPRESSED. USUALLY, BUT NOT CONSISTENTLY, THE SHUDDER IMMEDIATELY DISSIPATES WHEN PRESSURE TO THE THROTTLE PEDAL IS RELEASED OR WHEN THE TRANSMISSION IS PUT INTO NEUTRAL WHILE THE... Read more
INFINITI EX35 (2008) — STEERING Jun 8, 2015
Incident date: Apr 10, 2015
2008 INFINITI EX35. CONSUMER WRITES IN REGARDS TO STEERING COLUMN RECALL NOTICE. *SMD THE DEALER INFORMED THE CONSUMER THEY WOULD NOT FIX THE RECALL ISSUE, BECAUSE THE TELESCOPE WAS FROZEN AND TO CORRECT IT, WOULD COST$ 900.00. THE CONSUMER STATED THERE WERE NO ISSUES WITH THE TELESCOPE PRIOR TO ARRIVING AT THE DEALER. *JB
INFINITI G35 (2004) — ELECTRICAL SYSTEM Jun 8, 2015
Incident date: Jun 5, 2015
TL* THE CONTACT OWNS A 2004 INFINITI G35. WHILE PULLING IN THE DRIVEWAY AT APPROXIMATELY 4 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE POWER STEERING SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
INFINITI G35 (2004) — STEERING Jun 8, 2015
Incident date: Jun 5, 2015
TL* THE CONTACT OWNS A 2004 INFINITI G35. WHILE PULLING IN THE DRIVEWAY AT APPROXIMATELY 4 MPH, THE VEHICLE STALLED AND ALL THE WARNING INDICATORS ILLUMINATED. THE POWER STEERING SEIZED. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 63,000.
INFINITI G35 (2006) — UNKNOWN OR OTHER Jun 7, 2015
Incident date: Jun 1, 2013
MELTING DASHBOARD FIRST NOTICED ABOUT 2 YEARS AGO. THIS YEAR IS HAS GOTTEN A LOT WORSE AND MANY CRACKS IN THE DASHBOARD EXPANDING. DIFFICULT TO CLEARLY SEE OUT OF THE WINDSHIELD DUE TO THE GLARE PRODUCED BY THE SHINY MELTED DASHBOARD. INFINITI UNRESPONSIVE.
INFINITI G35 (2006) — VISIBILITY/WIPER Jun 7, 2015
Incident date: Jun 1, 2013
MELTING DASHBOARD FIRST NOTICED ABOUT 2 YEARS AGO. THIS YEAR IS HAS GOTTEN A LOT WORSE AND MANY CRACKS IN THE DASHBOARD EXPANDING. DIFFICULT TO CLEARLY SEE OUT OF THE WINDSHIELD DUE TO THE GLARE PRODUCED BY THE SHINY MELTED DASHBOARD. INFINITI UNRESPONSIVE.
INFINITI Q50 (2014) — TIRES Jun 5, 2015
Incident date: Jun 4, 2015
I WOULD LIKE TO COMPLAIN ABOUT THE TIRES ON MY INFINITI Q50. THEY ARE DUNLOP P245/40 RF19 DOT U28T. I HAVE 20,500 MILES ON MY VEHICLE AND HAVE BLOWN 6 TIRES. ALL TIRE FAILURES HAVE BEEN CAUSE BY THE SIDEWALLS OF THE TIRES BLOWING OUT. THE MOST RECENT EVENT HAPPENED 6/4/2015 AND THE TIRE WAS IN SERVICE SINCE 4/18/2015. ALL FOUR ORIGINAL TIRES FAILED AND NOW TWO MORE HAVE FAILED. IS THERE ANY ... Read more
INFINITI G35 (2005) — ENGINE Jun 4, 2015
Incident date: Jun 3, 2015
DRIVING CAR IN TRAFFIC - THE CAR STALLED. ALMOST REAR ENDED. NO WARNING. UNABLE TO RESTART CAR FOR 5-10 MINUTES. ON ENGINE LIGHT ON - VCF (OFF) LIGHT ON - SLIP LIGHT ON. THE PROBLEM IS WITH THE CRANKSHAFT ANGEL SENSOR AND/OR THE CAMSHAFT POSITION SENSOR. CAR AUTOMATICALLY SHUTS DOWN.
INFINITI G35 (2005) — FUEL/PROPULSION SYSTEM Jun 4, 2015
Incident date: Jun 3, 2015
DRIVING CAR IN TRAFFIC - THE CAR STALLED. ALMOST REAR ENDED. NO WARNING. UNABLE TO RESTART CAR FOR 5-10 MINUTES. ON ENGINE LIGHT ON - VCF (OFF) LIGHT ON - SLIP LIGHT ON. THE PROBLEM IS WITH THE CRANKSHAFT ANGEL SENSOR AND/OR THE CAMSHAFT POSITION SENSOR. CAR AUTOMATICALLY SHUTS DOWN.
INFINITI G35 (2004) — AIR BAGS Jun 3, 2015
Incident date: May 30, 2015
I'M ASTOUNDINGLY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. THIS IS THE SECOND 2004 G35 I'VE OWNED AND THE FIRST ONE I PURCHASED BRAND NEW, OWNED 9 YEARS, DROVE 230,000 MILES AND HAD NONE OF THESE ISSUES/FAILURES WHEN IT WAS SOLD TO A HAPPY NEW OWNER ... ALTHOUGH IT WAS A G35X. THIS IS HOW I KNOW THESE ARE IN FACT FAILURES/DEFECTS IN THIS SECOND ONE. THIS VEHICLE HAS NOT EXPERIENCED ANY RECENT... Read more
INFINITI G35 (2004) — ELECTRICAL SYSTEM Jun 3, 2015
Incident date: May 30, 2015
I'M ASTOUNDINGLY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. THIS IS THE SECOND 2004 G35 I'VE OWNED AND THE FIRST ONE I PURCHASED BRAND NEW, OWNED 9 YEARS, DROVE 230,000 MILES AND HAD NONE OF THESE ISSUES/FAILURES WHEN IT WAS SOLD TO A HAPPY NEW OWNER ... ALTHOUGH IT WAS A G35X. THIS IS HOW I KNOW THESE ARE IN FACT FAILURES/DEFECTS IN THIS SECOND ONE. THIS VEHICLE HAS NOT EXPERIENCED ANY RECENT... Read more
INFINITI G35 (2004) — VEHICLE SPEED CONTROL Jun 3, 2015
Incident date: May 30, 2015
I'M ASTOUNDINGLY CONCERNED ABOUT THE SAFETY OF THIS VEHICLE. THIS IS THE SECOND 2004 G35 I'VE OWNED AND THE FIRST ONE I PURCHASED BRAND NEW, OWNED 9 YEARS, DROVE 230,000 MILES AND HAD NONE OF THESE ISSUES/FAILURES WHEN IT WAS SOLD TO A HAPPY NEW OWNER ... ALTHOUGH IT WAS A G35X. THIS IS HOW I KNOW THESE ARE IN FACT FAILURES/DEFECTS IN THIS SECOND ONE. THIS VEHICLE HAS NOT EXPERIENCED ANY RECENT... Read more
Previous 1 2 3 4 5 ... 102 103 104 ... 194 195 Next