Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 365 complaints for INDIAN
INDIAN
CHALLENGER LIMITED
(2021) - STRUCTURE:BODY
Aug 27, 2024
Incident date: Feb 21, 2024
In addition to the details involving NHTSA Safety Recall 24V031, any trim at the top of the windshield has either deteriorated or fallen completely off, while the material below the windshield is rotting away. This all makes me worry that the windshield could potentially shatter or come off on the road. I am not sure when the problem occurred or started to occur and I just became aware of it.
INDIAN
FTR 1200 S
(2022) - UNKNOWN OR OTHER
Aug 9, 2024
Incident date: Aug 9, 2024
Turn signal buttons on steering wheels. Place finger over turn signal toggle area continuously without pressing on the steering wheel for less than a minute or longer, unable to engage the turn signal after when pressing. Able to reliably and repeatedly replicate the event. Could be a hazard if unable to signal turn direction when needed.
INDIAN
FTR 1200 S
(2022) - UNKNOWN OR OTHER
Aug 9, 2024
Incident date: Aug 9, 2024
Mercedes issued a recall. They placed a stop shipment on the van. They do not have parts to repair it........
Incident date: Jun 7, 2024
On May 5, 2024 three passengers were locked in the rear seat of the vehicle. The door lock button in the car would not unlock the rear passenger doors, nor would the remote, nor would trying to open the door with the handle. Approximately 1.5 hours later, the rear doors unlocked. However, the rear passenger overhead lights would not turn off.
Incident date: Jun 7, 2024
On May 5, 2024 three passengers were locked in the rear seat of the vehicle. The door lock button in the car would not unlock the rear passenger doors, nor would the remote, nor would trying to open the door with the handle. Approximately 1.5 hours later, the rear doors unlocked. However, the rear passenger overhead lights would not turn off.
Incident date: Jun 7, 2024
On May 5, 2024 three passengers were locked in the rear seat of the vehicle. The door lock button in the car would not unlock the rear passenger doors, nor would the remote, nor would trying to open the door with the handle. Approximately 1.5 hours later, the rear doors unlocked. However, the rear passenger overhead lights would not turn off.
INDIAN
SCOUT BOBBER
(2021) - STRUCTURE:BODY
May 19, 2024
Incident date: May 13, 2024
Driver side door made a loud popping sound when opening or closing. Sound came from door hinge area. After only 7 opens, the popping sound turned into a crunching sound and the check arm spot welds broke free from the panel of the door.
Incident date: Apr 9, 2024
The contact owns a 1993 Dodge Grand Caravan. The contact stated that while driving at an undisclosed speed and attempting to slow the vehicle with the brake pedal depressed, the brake pedal required excessive effort to bring the vehicle to a complete stop. The ABS warning light was illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the brake actuator piston... Read more
INDIAN
PURSUIT LIMITED
(2023) - STRUCTURE:BODY
Apr 2, 2024
Incident date: Apr 1, 2024
I bought the car from Davidson Ford dealer in watertown, Ny on [XXX] less then 3 months later the drivers side door bracket has broke/ snapped and now the window cannot be rolled down. It sounds like the door is going to fall off. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Incident date: Mar 30, 2024
ABS module problems. Flashes to check service ABS and traction control. Then goes away and comes back. Been having issue for over a year with no results in fixing
INDIAN
CHIEFTAIN DARK HORSE
(2019) - ELECTRICAL SYSTEM:IGNITION
Mar 13, 2024
Incident date: Aug 25, 2023
The contact owns a 2015 Honda Accord. The contact stated that while attempting to start the vehicle, the vehicle failed to start. The contact stated that the failure occurred intermittently. The vehicle was taken to an independent mechanic where it was diagnosed with a failed ignition. The contact was informed that the ignition needed to be replaced. The vehicle was repaired; however, the failure ... Read more
INDIAN
CHIEFTAIN DARK HORSE
(2019) - ENGINE AND ENGINE COOLING:ENGINE
Mar 13, 2024
Incident date: Aug 25, 2023
See attached document for complaint
INDIAN
CHIEFTAIN DARK HORSE
(2019) - ENGINE
Mar 1, 2024
Incident date: Mar 1, 2024
My started leaking oil prefusly one day. Started car went down the street 5 mins and came back . My drive way has puddles of oil. Leaking fast . Too it to kwik car they informed me that I have a leak in the turbocharger. It’s leaking into my exhaust. I got the oil added to the car yesterday and today my oil is already low and almost empty.
INDIAN
CHIEFTAIN DARK HORSE
(2019) - FUEL/PROPULSION SYSTEM
Mar 1, 2024
Incident date: Mar 1, 2024
I purchased a my 2017 Sorento, it had 40,000 miles, it had a knock to it when I would first get started in the morning, took it to get check twice, told nothing was wrong, at 59,700 I took back and it needed a new transmission, then at 98,000 it needs another transmission, so after two transmission, plus changed 6 fuel injectors, all new spark plugs, now the engine is gone. I also have a 2014 Sore... Read more
INDIAN
ROADMASTER
(2016) - UNKNOWN OR OTHER
Feb 24, 2024
Incident date: Oct 1, 2023
Sunroof faulty. I've had car less than 3 years. I work from home and keep car under a carport. After a downpour of rain when I was out of town the interior front sides and floor were soaked. I wash the car myself with hose because drive thru washes will have water come in thru side of front n back sides of the interior. Whe n I got the car th flooring was already lifted on driver n passenger front... Read more
INDIAN
ROADMASTER
(2016) - STEERING
Feb 24, 2024
Incident date: Oct 1, 2023
The electric power steering sticks when driving and does not self return. It sticks in one position. It seems to be worse on highways or at higher speeds, it will stick at a given angle or position. This is something that can be inspected upon request. Our safety is put at risk due to increased steering effort required which can cause perking motion from the position it's sticking in. It also is a... Read more
INDIAN
SCOUT BOBBER
(2019) - VISIBILITY/WIPER
Feb 13, 2024
Incident date: Dec 12, 2023
A/C stops blowing out any vent although you can hear the blower motor running. If car is off for 5 minutes, A/C resumes working for a short time, and then repeats above problem. cannot defrost windows or control any output of the A/C. My truck is new and has done this off and on since the second day I owned it.
INDIAN
SCOUT BOBBER
(2023) - LANE DEPARTURE: WARNING
Feb 2, 2024
Incident date: Jan 1, 2024
Driver assist adaptive speed control, braking, lane control all boxes checked has a 50/50 work fail that is it may work may not work. This is a safety concern that needs to be checked by MBUSA
INDIAN
SCOUT BOBBER
(2023) - FORWARD COLLISION AVOIDANCE: WARNINGS
Feb 2, 2024
Incident date: Jan 1, 2024
Driver assist adaptive speed control, braking, lane control all boxes checked has a 50/50 work fail that is it may work may not work. This is a safety concern that needs to be checked by MBUSA
INDIAN
SPORT CHIEF
(2023) - ENGINE
Dec 31, 2023
Incident date: Dec 31, 2023
I bought my car and I had no idea about a known issue that this car has. Unsuspecting and trusting, I noticed my car had a reduced propulsion and it would like lose power and just slowly jerk and then really drastically reduce speed without anyway to fix it and on the freeway I got scared as I have never in my life has this happen in any car. So it happen a couple more times and I took a picture o... Read more
Crash
INDIAN
SCOUT BOBBER
(2021) - POWER TRAIN
Oct 29, 2023
Incident date: Oct 28, 2023
I was driving on the freeway and suddenly my vehicle would not shift into third geer causing the RPM s to go up to 4-5. As I tried to exit the car started shuddering and I was almost hit by multiple cars. I finally was able to exit and stop to park the vehicle. No warning lights came on at anytime. I had it towed to my mechanic and was told that it was the valve body control. My car only has 86k... Read more
INDIAN
SCOUT BOBBER
(2021) - SERVICE BRAKES
Oct 29, 2023
Incident date: Oct 28, 2023
The ABS system has went out again. This is the second time owning this truck and back orders are 9 months out. First time wears around 30k miles. It’s a common problem with this year truck. From new to old.
INDIAN
ROADMASTER
(2016) - POWER TRAIN
Sep 5, 2023
Incident date: Sep 5, 2023
Under moderate to heavy acceleration exhaust fumes are pouring into the cabin. The harder you accelerate the more you smell. Gives me a headache every time.
INDIAN
ROADMASTER
(2016) - FUEL/PROPULSION SYSTEM
Sep 5, 2023
Incident date: Sep 5, 2023
Under moderate to heavy acceleration exhaust fumes are pouring into the cabin. The harder you accelerate the more you smell. Gives me a headache every time.
INDIAN
ROADMASTER
(2016) - ENGINE
Sep 5, 2023
Incident date: Sep 5, 2023
Under moderate to heavy acceleration exhaust fumes are pouring into the cabin. The harder you accelerate the more you smell. Gives me a headache every time.
INDIAN
CHIEFTAIN DARK HORSE
(2020) - LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Aug 28, 2023
Incident date: Jul 28, 2023
The contact owns a 2020 Ford Escape. The contact stated that the front driver's side door had become unsecured and failed to remain securely closed. The vehicle was taken to the local dealer who diagnosed and determined that the front driver's side door welding assembly had failed and needed to be repaired. The vehicle was not yet repaired. The manufacturer was not yet contacted. The failure milea... Read more
Incident date: May 31, 2022
We were traveling across the country from CA, MN , KY, WV, VA, PA, NY, MN, WY, ID, NV. CA. 21 July 2023. RR passenger window rolled down and will not roll up -taken to Greenbrier Ford in Lewisburg,WV. They verified “RRWindow won’t roll up. Took door panel apart & tested for power. Both wires going to up circuit & down circuit for RR window gets 12V, either way you push or pull switch. Shoul... Read more
Incident date: May 31, 2022
We were traveling across the country from CA, MN , KY, WV, VA, PA, NY, MN, WY, ID, NV. CA. 21 July 2023. RR passenger window rolled down and will not roll up -taken to Greenbrier Ford in Lewisburg,WV. They verified “RRWindow won’t roll up. Took door panel apart & tested for power. Both wires going to up circuit & down circuit for RR window gets 12V, either way you push or pull switch. Shoul... Read more
Incident date: May 31, 2022
Hi I just purchased this Veichle yesterday from the KIA dealer “ https://www.almkiasouth.com/?utm_source=organic&utm_medium=gmb&utm_campaign=local“ This morning I was just looking at the setup and the car was in idle. My little son who was in barefoot screamed when the accidentally touch the under the seat me tail rails. I’ve informed the dealership about this today 8/12/2023. When I sear... Read more
INDIAN
SCOUT BOBBER
(2022) - UNKNOWN OR OTHER
Jul 18, 2023
Incident date: Jul 17, 2023
Front door locking mechanisms fail over time making it dangerous to open doors and leave it parked in public areas. Door lock actuators failed on both driver and passenger sides.
INDIAN
ROADMASTER
(2017) - SERVICE BRAKES
Jun 3, 2023
Incident date: Jun 3, 2023
Repeated alert to service electronic braking system. Had code read it said right front wheel erratic response from wheel speed sensor. Had sensor changed no change to error code, now the traction control light and passenger seat airbag light has come on. This is a 2017 ram tradesmen with approximately 70k mileage
INDIAN
ROADMASTER
(2017) - SEAT BELTS
May 30, 2023
Incident date: May 25, 2023
My seat belt has come undone many times in the last few months while I am driving. I reached out to the local dealership that repairs my car and inquired about it, they hadn't heard of a recall. 2-3 months later there has been a recall issued on my year and model of my car for this issue. I brought it in on May 24 to get it repaired and was told they couldn't repair it because there wasn't an a... Read more
INDIAN
CHIEF ROADMASTER
(2019) - POWER TRAIN
May 15, 2023
Incident date: May 8, 2023
Transmission faiure at 112,000 miles
INDIAN
CHIEF ROADMASTER
(2019) - ENGINE
May 10, 2023
Incident date: Dec 1, 2020
While driving my 2018 Kia Sorento on Interstate 95 at approximately 65 mph, the vehicle suddenly started to knock. The noise got louder and before I could safely pull onto the shoulder, the engine totally failed without any warning lights whatsoever. Large amount of blue smoke came from the exhaust and I lost all power to the vehicle. Engine parts and motor oil were scattered all over the highway... Read more
INDIAN
CHIEF ROADMASTER
(2019) - UNKNOWN OR OTHER
May 10, 2023
Incident date: Dec 1, 2020
Car had 69,300 miles (5 3/4 years old) at time of service on 4/18/2023. The check engine light came on the day before. Dealer performed diagnostic- stated it was the Crank Case Ventilation that needed to be replaced. I was charged $2107.00 $1710.00 for labor, $397.00 for parts. I have owned 2 other mercedes well into the 100,000 mile ranges- no problems similar to this. It seems to just be a C30... Read more
INDIAN
CHIEF DARK HORSE
(2022) - ELECTRICAL SYSTEM
Apr 25, 2023
Incident date: Apr 3, 2023
Driving the car and the engine shuts off. Car then says to shift into park. No error readout occurs
INDIAN
CHIEF DARK HORSE
(2022) - FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Apr 25, 2023
Incident date: Apr 3, 2023
Car just applying brake on its own when I was driving on freeway on April 12, 2023 at 1105AM and 115PM and on April 18 at 1414PM. I was lucky nobody was following me closely, otherwise it could be a different result. I was driving at around 70 mph on cruise control. This incidents happened on Freeway 5 in southern California and the weather was nice during that time. This issue could be accident ... Read more
INDIAN
CHIEF DARK HORSE
(2022) - UNKNOWN OR OTHER
Apr 25, 2023
Incident date: Apr 3, 2023
Car just applying brake on its own when I was driving on freeway on April 12, 2023 at 1105AM and 115PM and on April 18 at 1414PM. I was lucky nobody was following me closely, otherwise it could be a different result. I was driving at around 70 mph on cruise control. This incidents happened on Freeway 5 in southern California and the weather was nice during that time. This issue could be accident ... Read more
Incident date: Dec 1, 2022
Brand new 2023 pathfinder shuts off while driving. Car will turn off completely on the highway, while getting close to a light or trying to park. Once car is restarted it turns on again fine. One time the car did go crazy on the panel and it was fuzzy. The dealer has checked the car 3 times and keeps saying there’s no issue.
Crash
INDIAN
ROADMASTER
(2022) - LANE DEPARTURE: WARNING
Feb 13, 2023
Incident date: Feb 13, 2023
The Audi Lane assist persistently malfunctions and and cause the vehicle to pull towards the lane lines - and even outside of the lane lines - rather than keeping the vehicle within the lane lines as the system is intended to do. The Lane Assist malfunctions could cause an unintended collision with other vehicles, pedestrians, or other objects. On a winding mountain road, the Lane Assist malfuncti... Read more
INDIAN
ROADMASTER
(2022) - POWER TRAIN
Feb 13, 2023
Incident date: Feb 13, 2023
Clutch cable broke at 3300 miles , was serviced at 800 miles , could not shift to neutral . could have caused a wreak if i would have been in heavy traffic . looked on line for clutch cable problems and there are large amounts of riders that have had to replace multiple cables within short mileage ranges . reference www.indianmotorcycles.net/threads/clutch-cable-failure.351519/ , i am trying to ... Read more
INDIAN
ROADMASTER
(2022) - LANE DEPARTURE: ASSIST
Feb 13, 2023
Incident date: Feb 13, 2023
The Audi Lane assist persistently malfunctions and and cause the vehicle to pull towards the lane lines - and even outside of the lane lines - rather than keeping the vehicle within the lane lines as the system is intended to do. The Lane Assist malfunctions could cause an unintended collision with other vehicles, pedestrians, or other objects. On a winding mountain road, the Lane Assist malfuncti... Read more
Incident date: Dec 8, 2022
At 70mph on I-95 in the outside lane between Rt 50 and Rt 46 in Titusville FL, the vehicle tipover sensor triggered causing the motorcycle to engine to shut down. The roads were clear and dry, it was night time with no streetlights. The motorcycle immediately began to slow down, causing cars to veer around us as we coasted off the road and onto the shoulder. We were able to clear the alert and get... Read more
Incident date: Dec 8, 2022
At 70mph on I-95 in the outside lane between Rt 50 and Rt 46 in Titusville FL, the vehicle tipover sensor triggered causing the motorcycle to engine to shut down. The roads were clear and dry, it was night time with no streetlights. The motorcycle immediately began to slow down, causing cars to veer around us as we coasted off the road and onto the shoulder. We were able to clear the alert and get... Read more
INDIAN
SCOUT BOBBER
(2022) - FUEL SYSTEM, GASOLINE
Dec 9, 2022
Incident date: Jun 20, 2022
The contact owns a 2022 Indian Scout Bobber Motorcycle. The contact received notification of NHTSA Campaign Number: 22V837000 (Fuel System, Gasoline). The contact stated that while riding at an undisclosed speed, the motorcycle stalled. The motorcycle was not diagnosed nor repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was app... Read more
INDIAN
SPRINGFIELD
(2019) - TIRES
Dec 5, 2022
Incident date: Jun 3, 2022
The contact owns a 2019 Indian Springfield equipped with Dunlop Tires, Tire Line: D250, Tire Size: 180/60R16. The contact stated that while driving at approximately 25 MPH with a passenger, the rear tire exploded. No warning lights were illuminated. The contact stated that the tire explosion lifted the back of the motorcycle, causing him to be ejected and the passenger fell fall off the back. A po... Read more
1 injured
INDIAN
CHALLENGER
(2020) - STEERING
Nov 1, 2022
Incident date: Nov 1, 2022
The Motorcycle has a terrible wobble at various speeds and can be felt in the handle bars when lightly holding on. But if you let go to adjust something the bars shake back and forth at a rapid speed and is very scary. I have had Polaris engineers and the local Indian Dealership try to fix the issue with various suggestions with no effect to make it better. My polling from the nation of owners ... Read more
INDIAN
SUPER CHIEF
(2022) - SERVICE BRAKES
Oct 26, 2022
Incident date: Sep 24, 2022
The contact owns a 2022 Indian Super Chief. The contact stated while driving at 15 MPH, the motorcycle emitted an abnormal shushing sound. Additionally, there was a 5 feet-stopping distance delay when depressing the brake pedal. The contact continued driving, however, the abnormal sounds increased significantly. The contact veered to the side of the road and inspected the vehicle. The contact noti... Read more
Incident date: Oct 8, 2022
The contact owns a 2022 Indian Motorcycle FTR1200. The contact stated while driving at 25 MPH, the contact smelled an odor of burning coming from the motorcycle, followed by the check engine and another unknown warning light illuminated, and the motorcycle started overheating. The contact was able to pull over on the side of the road safely and had the motorcycle towed to a friend’s home. The mo... Read more
INDIAN
CHIEFTAIN LIMITED
(2018) - EXTERIOR LIGHTING
Sep 4, 2022
Incident date: Sep 3, 2022
Loss of front lighting (headlight,Auxiliary lights). High Beam Indicator in dash blinking. Happened numerous times on trip. Would have been extremely dangerous in the dark. Being a motorcycle it makes it hard for other drivers to see me. The motorcycle is available for inspection and I will contact dealer on next day of business . Error codes open circuit high beam and open circuit low beam.