Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 78,021 complaints for HYUNDAI
Incident date: Jan 15, 2026
The contact owns a 2016 Ford F-150. The contact stated that the door latch failed to lock securely. While driving at undisclosed speeds, the contact's son almost fell out of the vehicle, but the contact was able to grab him by the coat. The door ajar message was displayed. Additionally, the TPMS warning light was illuminated. The vehicle was taken to the local dealer, where it was repaired under ... Read more
Incident date: Feb 23, 2026
The brakes squeal when reversing and sometimes when you’re driving forward coming to a stop. It has done this since the day I picked it up at the dealership. The dealership says there’s no remedy for it yet. The next thing is the front fog lights also draw moisture just like the rear reverse lights. Dealership says there’s no remedy for it or fix for it. I’ve had to have the radiator rep... Read more
Incident date: Jan 21, 2026
Vehicle lunges at a dead stop. Vehicle power quit while driving on the highway
Incident date: Jan 17, 2026
Shuddered into limp mode at a stop sign. Has a sever shudder that throws it into limp mode, loses ability to drive in reverse and then loses ability to drive at all. Has issues shifting gears while driving causing the engine to rev itself while driving. Vehicle has left me stranded on multiple occasions. Has nearly 75,000 miles and I've put just over 4,000 of those on it since acquiring it at the ... Read more
Incident date: Feb 20, 2026
Shuddered into limp mode at a stop sign. Has a sever shudder that throws it into limp mode, loses ability to drive in reverse and then loses ability to drive at all. Has issues shifting gears while driving causing the engine to rev itself while driving. Vehicle has left me stranded on multiple occasions. Has nearly 75,000 miles and I've put just over 4,000 of those on it since acquiring it at the ... Read more
Incident date: Feb 4, 2026
Component Involved: Front suspension – Lower control arms Braking system (ongoing unresolved brake noise) Description of the Safety Issue: The front lower control arms on my 2024 Mazda CX-90 show visible erosion/corrosion and looseness. The condition was identified during inspection by a national tire service center and documented on video. The component remains on the vehicle and is availabl... Read more
Incident date: Feb 22, 2026
The Smart Brake Support system malfunctioned while driving. The vehicle began shaking and lost power, requiring excessive throttle to move. The car hesitates and may not accelerate normally, creating a dangerous situation in traffic. Warning lights appeared on the dashboard and the vehicle became unsafe to operate. The issue occurred shortly after purchase and was reproduced multiple times. The d... Read more
Incident date: Feb 9, 2026
The Smart Brake Support system malfunctioned while driving. The vehicle began shaking and lost power, requiring excessive throttle to move. The car hesitates and may not accelerate normally, creating a dangerous situation in traffic. Warning lights appeared on the dashboard and the vehicle became unsafe to operate. The issue occurred shortly after purchase and was reproduced multiple times. The d... Read more
Incident date: Feb 9, 2026
Major amount of "Clicking/Clacking" when Turning . . . has progressively gotten worse over the past year until a few months ago when it "Became More Consistant" ==> Took vehicle to Avalon Honda to properly diagnose and record with the Manufacturer's, eg., Honda/GM
Incident date: Feb 21, 2026
Year: 2019 Make: GMC Model: Suburban Mileage: Approximately 125,000 miles (purchased under 90,000 miles) 1. Transmission Failure My vehicle is experiencing clear signs of transmission failure, including: •Hard downshifting/clunking •RPM fluctuations while cruising •Shuddering between approximately 30–50 mph •Vibrations while idling •Hesitation and irregular shifting These symptoms hav... Read more
Incident date: Feb 21, 2026
The contact owns a 2019 Nissan Leaf. The contact received notification of NHTSA Campaign Number: 24V700000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part for the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair... Read more
Incident date: Feb 16, 2026
The ABS, traction control, and 4x4 lights all came on at the same time. None are operable. During my research I was able to find recall 75b that aligns with the exactly with my current set of issues. 24v-653 is the NHTSA recall number associated. I need that recall added to my vehicle so I can get the very unsafe issue fixed
Incident date: Jan 15, 2026
I have read reports online of the two thousand sixteen chevy suburban turning off completely while driving.I have experienced this not once not twice.But three times now, with my chevy, suburban. This is a severe safety issue and can lead to death or major financial loss
Incident date: Feb 20, 2026
The engine in my Honda Civic Si failed prematurely at 28,677 miles while the vehicle was still within Honda’s 5-year/60,000-mile powertrain warranty. Honda and the dealership denied warranty coverage based on a recorded engine overspeed event of 6,900 RPM that occurred earlier at 19,259 miles. The engine’s rev limiter is 6,600 RPM, meaning the recorded event exceeded the limiter by only 300 R... Read more
Incident date: Feb 20, 2026
The contact owns a 2022 Hyundai Ioniq 5. The contact stated that while driving at an undisclosed speed, the message “Check Electrical System Immediately” was displayed. The contact stated that the failure had occurred while the contact's minor children were inside the vehicle. The vehicle was driven to the residence. The vehicle was later towed to the dealer, where it was diagnosed with a fail... Read more
Incident date: Jan 28, 2026
The contact owns a 2023 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). The vehicle was taken to the dealer, but was not diagnosed or repaired. The dealer informed the contact that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
Incident date: Feb 20, 2026
L87 Catastrophic Engine Failure on second engine after 6300 miles. This is the second issue with the 6.2L engine in my Sierra 1500. The first engine passed the L87 Engine Loss of Propulsion field action and then suffered Catastrophic Engine Failure a month later. The replacement engine procedure took over 3 weeks to perform and no rental or loaner vehicle was provided by GM or the servicing dea... Read more
Incident date: Jan 6, 2026
I was driving the car on a highway. About 2 hours into my trip the steering became very difficult when banking to the left. Felt like there was no power steering and I had to muscle the car through banking turns.
Incident date: Jan 6, 2026
Automatic 10 speed transmission has unpredictable shifting from 1st through 3 gears, offten with long lags between shifts, losing power temporarily, especially from 1st to 2nd gear, and harsh shifting. Sometimes, the 1st - 2nd shift lag happens upon acceleration during merging or in an intersection and that loss of power is critical, requiring an adjustment in throttle position, and when 2nd gear... Read more
Incident date: Feb 6, 2026
The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The local dealer was contact about the recall and the A-pillar trims were replaced. The contact then stated that while driving 65 MPH, the passenger’s side A-pillar trim flew off the vehicle. The dealer was notified of the failure and the contact was informed that the part fo... Read more
Incident date: Feb 12, 2026
Transmission, got a message stating the service transmission or won’t be able to shift. Took it in to the dealership was advised that car can shut down at any moment. As that what they have been seeing.
Incident date: Feb 12, 2026
The tailgate has opened 4 times while I’ve been driving. There was one incident in which an object in the truck bed fell out onto the road. Other drivers are at risk for serious injury or death due to objects falling out. I have read other incidents of this happening online to the Silverado 1500 models however Chevy has only issued recalls for the 2500 and 3500 models. The problem has not been r... Read more
Incident date: Feb 23, 2026
The tailgate has opened 4 times while I’ve been driving. There was one incident in which an object in the truck bed fell out onto the road. Other drivers are at risk for serious injury or death due to objects falling out. I have read other incidents of this happening online to the Silverado 1500 models however Chevy has only issued recalls for the 2500 and 3500 models. The problem has not been r... Read more
Incident date: Feb 23, 2026
Louisville Chrysler Dodge Jeep Ram. 5311 Dixie Hwy, Louisville, KY 40216. I took my truck into this dealership to have the airbags replaced due to a recall and to have a keyless entry remote programmed. The service tech told me it was going to take a day or two to get the airbags replaced and warned me about possibly breaking my dashboard (without replacement or reimbursement) due to the known cra... Read more
Incident date: Apr 12, 2025
Summary of Reported Behaviors Lurching: Commonly reported, often deemed a software/adaptive issue. Brake Issues: Commonly reported, often attributed to pad-to-rotor deposits, or in some cases, the recalled ABS module. I started my car in my work parking lot. When I put into Drive the car lurched forward aggressively. I immediately applied the brakes and they pulsated but did not stop the car. My ... Read more
Crash
Incident date: Feb 10, 2026
The security system, alarm system and key fob have all been tampered with.
Incident date: Feb 10, 2026
The security system, alarm system and key fob have all been tampered with.
Incident date: Feb 20, 2026
The contact owns a 2015 Ford F-150. The contact stated that the vehicle was chugging while driving. While driving 60 MPH the following day, the vehicle made abnormal whining sounds and lost motive power while depressing the accelerator pedal. The check engine warning light was illuminated. The contact was able to pull over to the side of the road. The contact resumed driving, but the vehicle faile... Read more
Incident date: Feb 20, 2026
After sitting idle for a few hours, the car jerks and does a sputter when going from reverse to drive
Incident date: Jan 31, 2026
The contact owns a 2025 Chevrolet Trax. The contact stated that while driving 70 MPH, the rear window on the driver’s side, where the contact’s sister was seated, shattered unexpectedly, causing glass to fall inside and outside the vehicle. Neither an independent mechanic nor a dealer was contacted. The passenger seated in the seat nearest to the window was not injured. The vehicle was not tak... Read more
Incident date: Feb 16, 2026
My Pilot only had 46,942 miles when it failed due to a camshaft thrust cover surface roughness being out of spec causing excessive camshaft movement. This was confirmed by the mechanic at Honda that worked on my Pilot. The pilot was checked for the engine light concern and the technician reported the following: CONFIRMED DTC P0369 CMP SENSOR INTERMITTENT INTERRUPTION. FOUND CMP SENSOR TO HAVE WEA... Read more
Incident date: Feb 16, 2026
Car's ICCU blew as I was pulling out of my driveway. Was able to limp to the dealer. They replaced the ICCU in a week.
Incident date: Feb 18, 2026
HCU Hydraulic Control Unit ABS malfunction. Intermittent loss of ABS/ESC/Traction control. Constant warning lights flashing on and off on screen display in truck with audible alarm. Vehicle is not listed as having a recall, however, this is the exact same issue as many other 2018 Ram 2500 trucks that were included in the recall and my VIN is included in the numbers for the Class Action Lawsuit.... Read more
Incident date: Feb 15, 2026
The contact owns a 2008 Jeep Grand Cherokee. The contact stated that the vehicle was started in the driveway but immediately turned off. The vehicle was restarted and shifted into reverse(R); however, the vehicle drove forward instead. The vehicle was immediately turned off to avoid a crash. The following day, while attempting to start the vehicle, the ignition failed to immediately respond while ... Read more
Incident date: Feb 22, 2026
The contact owns a 2023 Kia Carnival. The contact stated that upon starting the vehicle, while driving at various speeds, there was an abnormally strong fuel odor coming from the vehicle. There was no warning light illuminated. The vehicle was taken to two separate dealers, where the contact was informed that the VIN was not under recall. The contact was given a diagnostic fee from the dealers, bu... Read more
Incident date: May 30, 2025
When shutting off the car, the fan continued to run. I started the car up again to see if this would allow the fan to turn off. No luck. The steering assist was dis-enabled on the dash. I took my car to the dealer to find out that it has a bad thermostat and that my radiator was leaking. The thermostat was covered but I had to use my extended warranty to pay the additional repair. My deduc... Read more
Incident date: May 30, 2025
When shutting off the car, the fan continued to run. I started the car up again to see if this would allow the fan to turn off. No luck. The steering assist was dis-enabled on the dash. I took my car to the dealer to find out that it has a bad thermostat and that my radiator was leaking. The thermostat was covered but I had to use my extended warranty to pay the additional repair. My deduc... Read more
Incident date: Feb 5, 2026
The contact owns a 2022 Kia Sorento. The contact stated that while driving at an undisclosed speed, the sunroof exploded without impact. There was no injury sustained. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was 86,296.
Incident date: Feb 5, 2026
The contact's son owns a 2024 Ram Promaster 2500. While the owner was driving approximately 55-60 MPH, the front passenger's side rearview mirror closed independently, reducing the driver's ability to see the roadway. The vehicle was not diagnosed or repaired. The dealer and the manufacturer were not notified of the failure. The failure mileage was unknown.
Incident date: Jan 29, 2026
The contact owns a 2021 Chevrolet Camaro. While attempting to start the vehicle, the vehicle failed to start. DTC: P12A6 (Fuel Pump Drive Control Module) failure was retrieved. An independent mechanic was contacted and advised the contact to jump-start the vehicle. The vehicle was then taken to the dealer, but it was not inspected. The contact was informed that the repair was not covered under Man... Read more
Incident date: Feb 23, 2026
The contact owns a 2020 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (Engine and Engine Cooling). The contact stated that when the vehicle was taken to a dealer for the recall repair, it was determined that the oil pump drive belt had disintegrated and needed to be replaced; however, the part to complete the recall repair was not yet available. The manufactu... Read more
Incident date: Mar 13, 2024
Experiencing a failed Electronic Steering Lock (ESL). Car won’t crank or start even after verifying battery health and key fob. Symptoms point to a failed ESL, left stranded
Incident date: Feb 20, 2026
The ICCU system in my 2022 Kia EV6 failed for the SECOND time on the highway. The car threw an error telling me to "Check the electrical system" and "Pull over safely immediately" or something similar. Had I not made it to the shoulder, I would have been completely stranded in the middle of the highway, creating an incredibly dangerous situation. This is the second time this has happened with my E... Read more
Incident date: Feb 20, 2026
The ICCU system in my 2022 Kia EV6 failed for the SECOND time on the highway. The car threw an error telling me to "Check the electrical system" and "Pull over safely immediately" or something similar. Had I not made it to the shoulder, I would have been completely stranded in the middle of the highway, creating an incredibly dangerous situation. This is the second time this has happened with my E... Read more
HYUNDAI
KONA ELECTRIC
(2021) - ELECTRICAL SYSTEM
Feb 22, 2026
Incident date: Feb 3, 2026
Iccu failure in middle of busy interstate. Pop sound and then notice of electric system failure. Only made it 1.5 miles before vehicle fully died. Extreme safety concern. Couldn’t use any electrical systems on EV
HYUNDAI
KONA ELECTRIC
(2021) - SEATS
Feb 22, 2026
Incident date: Feb 3, 2026
Toyota issued a recall due to suspected second row seat welds failing in a crash on October 7, 2025, with Safety Recall Notice mailed beginning of December 2025, and has not offered a remedy. The suggestion of not having anyone sit in the second row for over four months now is absurd and warrants investigation. We purchased the van with needing the space to occupy 5+ passengers and are not able to... Read more
Incident date: Jan 28, 2026
I was driving my 2026 Honda civic in the early morning hours before sunrise traveling the speed limit of 75 mph on a rural highway in North Texas. Out of nowhere, my vehicle activated the collision mitigation system bringing me to a complete stop in the middle of the highway. I verified that no hazards were present and the system activated on its own. Thankfully no other vehicles were around which... Read more
Incident date: Feb 16, 2026
Early December I was driving and attempting to make a left-hand turn across traffic. I press the gas slowly in preparation to cross traffic. Once a car passed I pressed the gas to get across the traffic lanes before other cars got to me and when I pressed the gas, the car completely stopped moving. I sat there, pushing harder & pumping for what felt like forever, but was probably three to five se... Read more
Incident date: Jan 25, 2026
Rear shocks have gone out I am hearing metal on rubber noises dealer had explained issues is common and shock are on back order
HYUNDAI
SANTA CRUZ
(2023) - UNKNOWN OR OTHER
Feb 22, 2026
Incident date: Feb 21, 2026
Brakes lock up on vehicle while driving Must turn vehicle off and restart several times to disengage brakes. This has happened twice in the last 8 weeks, very concerning as we cannot use our travel trailer as we do not trust this not reoccurring. Chevy dealership says there is a recall on this issue but not on my truck?. But they say it is THAT problem