Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 78,021 complaints for HYUNDAI
Incident date: Feb 13, 2026
I purchased this car earlier in the year with very low mileage. Car belonged to one owner and well taken care of. Driving home from work 2 hr drive several days felt something was off shimmy noise. Got home noticed rims & tires were damaged. Purchased new tires & rims 8/18/25 $1387.43 from Tire Rack online. car bought several months earlier with low mileage. Car stayed in driveway until delivery ... Read more
Incident date: Feb 28, 2026
On [XXX] while driving the car on a city street in Northhampton, MA, I heard a loud "pop" and there were multiple warning lights, beeps and messages indicating there was a problem with the electrical system. The car slowed dramatically and I was unable to drive at a safe speed to keep up with traffic. The car slowly lost power and I was able to pull over to the side of the road. The temperature wa... Read more
Incident date: Feb 27, 2026
At 113,000 my engine failed. It was determined that low compression occurred due to the first cylinder failing. I’ve been having excessive oil consumption since about 60k.
Incident date: Jan 8, 2026
I am reporting a safety concern with the seatbelt system in my 2023 Kia Telluride related to fit and adjustability, not a mechanical failure. The vehicle is available for inspection. As a [XXX] driver, the shoulder belt consistently rubs my neck rather than resting across the center of my shoulder, even when the height adjuster is set to its lowest position. Because I must raise the seat and sit ... Read more
Incident date: Jan 8, 2026
Faulty Fuel injector
Incident date: Jan 14, 2026
On [XXX], my 2023 Chevrolet Silverado 1500 LT caught fire while parked in my residential driveway at [XXX] . The vehicle had been started approximately 10 minutes earlier using the factory-installed remote start system. The vehicle was unattended at the time. My neighbor noticed the vehicle on fire and called 911. The Andover Fire Department responded and extinguished the fire. The fire departmen... Read more
Fire
Incident date: Jan 28, 2026
On [XXX], my 2023 Chevrolet Silverado 1500 LT caught fire while parked in my residential driveway at [XXX] . The vehicle had been started approximately 10 minutes earlier using the factory-installed remote start system. The vehicle was unattended at the time. My neighbor noticed the vehicle on fire and called 911. The Andover Fire Department responded and extinguished the fire. The fire departmen... Read more
Fire
Incident date: Feb 23, 2026
I am reporting a safety concern involving BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. These vehicles utilize a variable-displacement engine oil pump containing an internal thermoplastic adjusting component responsible for regulating oil pressure. Field failures are increasingly being reported in which this internal component fract... Read more
Incident date: Dec 4, 2025
While driving on I-95 at 60mph the car began to jump as it attempted to shift gears and the speed stalled to where it slowed down to 20mph and would not go any faster. The car slowed while I was in the fast lanes of the highway and I had to work my way to the right to the slower lanes to avoid abusing traffic congestion or any accidents. It was scary. Separately, my engine light has been on for th... Read more
Incident date: Jan 29, 2026
The vehicle AC has stopped working. This is the ongoing problem in which can cause a fire anytime a leak occurs or a failed AC compressor without anybody knowing can cause a fire oppose a threaten Safety to the community.
Incident date: Jan 29, 2026
Odometer reading in vehicle doesn't match information on carfax, zilocar, or title reading. Also sellers may have titled jumped vehicle. Recieved call from owner on title I recieved and she said that she had sold vehicle on 2/4/2026 to couple. I purchased vehicle on 2/13/2026 with her name on title. Odometer was correct mileage to carfax when she sold to buyers, yet changed when I purchased veh... Read more
Incident date: Feb 25, 2026
The car would no longer charge and the dealer said it is due to a faulty ICCU. The dealer said this part is on back order with an indefinite freeze and no ETA. My car has been at the dealership shop since January 29 and Hyundai corporate has not been helpful when I escalated to them. Overall I have had these charging issues since early December. Hyundai has denied my request to buyback the vehic... Read more
Incident date: Feb 25, 2026
On 2/27/25 while driving my 2019 Honda Odyssey on the hwy the passenger side curtain airbags deployed after running over a pothole in the road. This frightened my wife and may it very difficult to see to pull over safely on the side of highway. There were no passengers in the car when it happened, no injuries or collision following g the deployment. We were very lucky. Police officer would not... Read more
Incident date: Feb 20, 2026
All of the warning lights came on, cruise doesnt work. Dealership told me my camera in the wind shield stopped working. I was given a 2,1000$ estimate from Harvest Honda in Yakima, WA. My car had 84,000 miles on it. No impact to the windshield. It just stopped. I took it to McKinney glass to see if it could possibly be a calibration issue. They confirmed what the dealership told me. It’s defec... Read more
Incident date: Nov 27, 2025
The onstar module failed. Also controlling the pedestrian px Proximity sensor and crosstraffic sensor. When driving slowly waiting a parking lot the vehicle locked up on the brakes with the warning message pedestrian alert. The area was clear. No pedestrians were in the vicinity This would be the 3rd incident 1st was cross traffic already braking while entering a light only at a speed of 15 mp... Read more
Incident date: May 3, 2025
Transmission started hash shifting and at highway speed it felt like the dark converter kept falling out of lock up. Stopped and took picture of service light
Incident date: Jan 23, 2026
My 2019 Honda CRV just recently reached 120000 miles and turned on the check engine light, after doing a diagnostic at the dealer it turned out to be a blown head gasket which the 1.5 engine is notorious for and Honda hasn’t put out a recall out for this costly repair. It’s a very common issue that needs to be addressed by Honda before more owners have to spend their hard earned money on repai... Read more
Incident date: Jan 21, 2026
While ascending a steep hill in San Francisco, the engine began operating roughly and the check engine light came on and began flashing. Pulled over as soon as possible, let the engine cool, and confirmed in the operator manual that the flashing light indicated severe misfire and possible loss of engine power. After cooloff and restart, the flashing check engine light went off, but a scanner rev... Read more
Incident date: Feb 20, 2026
Head gasket leaked coolant into the engine and now the engine is not working and needs replaced.
Incident date: Feb 20, 2026
My 2016 Kia Sorento with 2.4L GDI Theta II engine began consuming excessive oil despite regular documented oil changes. At approximately 86,000 miles, the engine failed and requires full long block replacement. The vehicle has been at a Kia dealership for 5 months while I went back and forth with Kia Corporate. I was quoted over $8,000 for replacement. Kia has declined assistance. This appears con... Read more
Incident date: Jan 12, 2026
On February 6, 2026, while driving my 2014 Dodge Durango at normal speed, the driver’s seat headrest suddenly and unexpectedly deployed/exploded, striking the back of my head. The force of the impact caused my head to snap forward, resulting in soft-tissue and muscle injuries to my neck and upper back. I sought medical evaluation following the incident and was diagnosed with soft-tissue injury/... Read more
1 injured
Incident date: Jan 12, 2026
On February 6, 2026, while driving my 2014 Dodge Durango at normal speed, the driver’s seat headrest suddenly and unexpectedly deployed/exploded, striking the back of my head. The force of the impact caused my head to snap forward, resulting in soft-tissue and muscle injuries to my neck and upper back. I sought medical evaluation following the incident and was diagnosed with soft-tissue injury/... Read more
1 injured
Incident date: Feb 20, 2026
During interstate travel in rainy conditions, the vehicle appeared to lose traction and hydroplane. The tires appeared to have adequate remaining tread; however, they did not provide expected traction and the vehicle felt as though it was driving on ice. This was inconsistent with my prior experience operating the vehicle for over a year in various weather conditions without encountering similar i... Read more
Crash
Incident date: Feb 20, 2026
The ICCU failed under normal utilization The vehicle went into limp mode which changes expected driving dynamics The dealer confirmed ICCU failure and the manufacturer has confirmed the vehicle is a lemon as per MA state law No warnings prior to the failure
Incident date: Feb 24, 2026
The contact owns a 2016 Nissan Rogue. The contact stated that while driving at an undisclosed speed, the vehicle failed to accelerate as intended while depressing the accelerator pedal, and the engine seized. In addition, when the gear shift lever was shifted to reverse(R), the vehicle failed to move as intended. The check engine warning light illuminated, and the message "Engine Overheated" was d... Read more
Incident date: Oct 4, 2025
BMW installed a part that is failing quite a number of vehicles including this vehicle. The oil filter housing was not properly constructed at the factory. Fails.
Incident date: Oct 4, 2025
Car suddenly out of the blue reported electrical system problem and battery problem. It also entered turtle mode where it would not go more than 10 MPH. If accelerating across an intersection this would have been extremely problematic if expecting to be able to travel faster than that. Towed to dealer that said it is a failed ICCU. This is a common failure mode and there needs to be a fix and safe... Read more
Incident date: Oct 4, 2025
Safety Defect Report — Engine Oil Pump Failure (BMW B58TU Engine) Component or System Involved The failure involves the variable-displacement engine oil pump installed in BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. The oil pump contains an internal thermoplastic adjusting component that regulates engine oil pressure. Field repor... Read more
Incident date: Oct 4, 2025
When driving the car this winter, noticed the smell of something burning. After that, the heated steering wheel stopped warming. Took it to a repair shop since there was open no recall related to this. Repair shop diagnosis: - heated steering wheel not working due to electrical short. More info below, pictures included. Finding Confirmed customer concern. Attempted to activate the heated steeri... Read more
Incident date: Oct 4, 2025
When driving the car this winter, noticed the smell of something burning. After that, the heated steering wheel stopped warming. Took it to a repair shop since there was open no recall related to this. Repair shop diagnosis: - heated steering wheel not working due to electrical short. More info below, pictures included. Finding Confirmed customer concern. Attempted to activate the heated steeri... Read more
Incident date: Jan 12, 2026
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). While driving at an undisclosed speed, the check engine warning light was illuminated, and the vehicle began shaking and hesitated while accelerating. The vehicle was taken to a dealer, where it was diagnosed, and the failure was associated with DTC: P0456 EVAP ... Read more
Incident date: Jan 12, 2026
The plastic covers such as the wheel wells, inner fender linings, under body shield, are very prone to coming off by either minor objects intruding them or hitting them such as branches, rocks, or even water and sand. While driving on a highway at the Upper Peninsula in Michigan on October, a large branch on the road got inside the front wheel well and it took it away. It flew into the highway as ... Read more
Incident date: Jan 12, 2026
The plastic covers such as the wheel wells, inner fender linings, under body shield, are very prone to coming off by either minor objects intruding them or hitting them such as branches, rocks, or even water and sand. While driving on a highway at the Upper Peninsula in Michigan on October, a large branch on the road got inside the front wheel well and it took it away. It flew into the highway as ... Read more
Incident date: Apr 12, 2025
Oil pump failures have been reported across multiple production years, and affected vehicle population boundaries remain unclear. Because this condition can result in sudden vehicle disablement without adequate warning especially in the cold, I believe this issue warrants investigation as a potential safety-related defect. Loss of lubrication can cause the vehicle to become disabled without warn... Read more
Incident date: Apr 12, 2025
Oil pump failures have been reported across multiple production years, and affected vehicle population boundaries remain unclear. Because this condition can result in sudden vehicle disablement without adequate warning especially in the cold, I believe this issue warrants investigation as a potential safety-related defect. Loss of lubrication can cause the vehicle to become disabled without warn... Read more
Incident date: Feb 27, 2026
Oil pump failures have been reported across multiple production years, and affected vehicle population boundaries remain unclear. Because this condition can result in sudden vehicle disablement without adequate warning especially in the cold, I believe this issue warrants investigation as a potential safety-related defect. Loss of lubrication can cause the vehicle to become disabled without warn... Read more
Incident date: Jan 31, 2026
On Saturday at approximately 5:30 p.m., while driving on a two-lane city street with vehicles around me, my GMC Sierra began malfunctioning. The gauges flickered, warning lights appeared, and a transmission warning activated. As I attempted to safely pull over, the vehicle began stuttering and then completely stalled in the middle of traffic. Cars swerved and honked to avoid hitting me. Fortunatel... Read more
Incident date: Jan 31, 2026
On Saturday at approximately 5:30 p.m., while driving on a two-lane city street with vehicles around me, my GMC Sierra began malfunctioning. The gauges flickered, warning lights appeared, and a transmission warning activated. As I attempted to safely pull over, the vehicle began stuttering and then completely stalled in the middle of traffic. Cars swerved and honked to avoid hitting me. Fortunatel... Read more
Incident date: Feb 14, 2026
A week after I got my 2025 Hyundai Kona Limited, while trying to have the moonroof when headed into the highway since it gets too noisy if left open, the glass will touch the guard and then back away and remain fully open. However, the issue becomes more serious when it starts to rain or snow as it will remain open. In three occasions, the moonroof will not close. During a downpour, I had to use a... Read more
Incident date: Feb 14, 2026
Middle row passenger seat locking mechanism fails causing seat to collapse and move forward while passengers are seated in it. The button that engages the seat motor is extremely sensitive and is engaging without anyone pressing it.
Incident date: Feb 14, 2026
On January 31st, 2026, not long after starting a journey in my car, I got a “check electrical systems” warning. I was close to home so was able to turn around and drive home. Just before pulling into the driveway, the warning changed to a “power limited” warning. On Monday Feb 2nd, I had the car towed to my local dealership, where it has been since. The dealer confirmed that it was an i... Read more
Incident date: May 1, 2025
The contact owns a 2017 Ford Fusion. The vehicle was started; however, the steering wheel failed to function as intended. The contact moved the gear shift lever to reverse(R), and the steering wheel seized. The tow truck driver had a difficult time trying to move the vehicle onto the flatbed truck. The vehicle was towed to the dealer, where it was diagnosed that high friction on the gear and the e... Read more
Incident date: May 1, 2025
-Transmission failed. - Driving down the highway and the truck just quit. (Morning rush hour traffic) -truck was towed to my mechanic -only made a weird noise the day before.
Incident date: Aug 11, 2025
I am reporting life-threatening safety defects on a 1993 Dodge Dakota. A professional inspection by Christian Brothers Automotive confirmed: RESTRAINT FAILURE: Both front seats are unbolted from the frame/factory mounting points. DETACHED BELTS: Seatbelts are anchored only to these loose seats, not the vehicle body, rendering them useless in a collision. FIRE HAZARD: The fuel system was dumping... Read more
Incident date: Jan 21, 2026
The crankshaft position sensor and tone wheel failed which is the recall for 66A, was driving truck 45mph down heavily traffic roadway, truck died and stopped in the middle of road. took truck to dealership and dealer charged diagnostic fee explained to them that issue sounded like a crankshaft issue and was showing crankshaft codes. They refused to look into this and do the recall. Went and picke... Read more
Incident date: Feb 20, 2026
The contact owns a 2020 Ram 1500. The contact stated that while driving at an undisclosed speed, the air bag warning light unexpectedly illuminated. The vehicle was taken to the dealer, where it was diagnosed and it was determined that the air bag had failed and needed to be repaired. The vehicle was repaired; however, the failure recurred. The manufacturer was not made aware of the failure. The a... Read more
Incident date: Jan 8, 2026
Wheel bearing issue in 2018 Subaru Crosstrek Identified by Subaru but not full recall We were not informed Risk REAR WHEELS WILL FALL OFF Contacted Subaru Advocacy after determining the backing plate was modified due to risk of failure Internet indicated courtesy repair for vehicles under 100,000 miles with new corrected part Repair was denied without full payment not even willing to supply NON DE... Read more
Incident date: Jan 8, 2026
I start getting every kind of warning on my dashboard - Collision mitigation system problem -Auto Crues Control Problem -Brake system Light on - The Car apply brake on the miidle of street/Highway
Incident date: Feb 7, 2026
While driving the instrument panel goes dark or blacks out completely it happens randomly, but often
Incident date: Feb 7, 2026
Turned on my car one day after charging and heard a 'pop' from the rear of the car, followed by warning lights activating on the dash and an electrical system error message. I had the car towed to the dealership (Santa Monica Hyundai) and they confirmed the issue was an ICCU component failure. There were no warning signs or issues before the failure. The dealership currently has no ETA for a fix.