Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 78,021 complaints for HYUNDAI
Incident date: Mar 6, 2026
My steering wheel becomes "sticky" when I am accelerating 40mph and up. It is hard to make minor corrections without potentially over correcting due to the stickiness.
Incident date: Feb 21, 2026
When attempting to level one charge the vehicle at home, the car returned a failure to charge error and would not charge. This was attempted several times using different outlets and the same error occurred. The car was brought to Gettel Kia in Bradenton Florida. The dealership confirmed that the ICCU had failed,. They did not have the part and apparently it is on backorder. The repair is being c... Read more
Incident date: Mar 6, 2026
The panoramic sunroof sunshade in my 2022 Ford Explorer failed and now sags downward. The shade hangs low enough to partially block the rear window and interferes with visibility through the rearview mirror. After researching the issue, I found many other owners reporting the same failure with the sunroof sunshade mechanism or clips. This appears to be a common defect. The reduced rear visibility ... Read more
Incident date: Mar 6, 2026
The panoramic sunroof sunshade in my 2022 Ford Explorer failed and now sags downward. The shade hangs low enough to partially block the rear window and interferes with visibility through the rearview mirror. After researching the issue, I found many other owners reporting the same failure with the sunroof sunshade mechanism or clips. This appears to be a common defect. The reduced rear visibility ... Read more
Incident date: Mar 1, 2026
The contact owns a 2020 Kia Soul. The contact stated that while driving at an undisclosed speed, the vehicle stalled. The automatic start warning light illuminated, and the engine seized. Additionally, the error message indicated that the automatic start feature was disabled; however, the contact stated that the automatic start feature was enabled. The contact stated that while attempting to start... Read more
Incident date: Feb 6, 2026
The driver's door is not opening from the inside. To open the driver's door while I am in the vehicle, I have to roll down the window and use the exterior door handle to exit the vehicle. This is a huge safety concern, as the window cannot be rolled down manually. If the car did not have power, I would have to break open the window. The potential for being trapped in the car with this defect is hi... Read more
Incident date: Mar 13, 2025
SEVERAL TIMES, I HAVE BEEN DRIVING, AND THE AUTO STOP SHUTS THE ENGINE DOWN, THEN IT WILL NOT RESTART. THIS HAS HAPPENED ON A VERY BUSY STATE ROUTE IN THE MIDDLE OF AN INTERSECTION, WHILE I HAVE MY YOUNG CHILDREN IN THE VEHICLE. THIS IS VERY CONCERNING AND A MOJOR SAFETY ISSUE FOR US.
Incident date: Mar 13, 2025
SEVERAL TIMES, I HAVE BEEN DRIVING, AND THE AUTO STOP SHUTS THE ENGINE DOWN, THEN IT WILL NOT RESTART. THIS HAS HAPPENED ON A VERY BUSY STATE ROUTE IN THE MIDDLE OF AN INTERSECTION, WHILE I HAVE MY YOUNG CHILDREN IN THE VEHICLE. THIS IS VERY CONCERNING AND A MOJOR SAFETY ISSUE FOR US.
Incident date: Mar 13, 2025
While driving at highway speeds, with no warning, my vehicle shuts off forcing me to perform and emergency exits. In these situations, I have observed the dashboard screen directly in front of me read: Vehicle Not In Park
Incident date: Dec 1, 2025
Engine developed a low knock type noise just above idle while beginning to move in the parking lot. It was also noted pulling away from an intersection at low rpm under light acceleration. Oil pressure was normal, 30 psi and approximately 50-60 at cruising speed. Low level knock began earlier in the day but no other symptoms. Oil level was checked and found to be at proper level. At mile 2 into m... Read more
Incident date: Mar 6, 2024
1. The passenger seat air bag turn on mechanism malfunctions in a 2023 Subaru Forester Limited. The seat mechanism can be tested (and has been tested) upon request. 2. An adult that weighs 104lbs is not detected when in the seat, so the air bag is not turned on. 3. The problem has been reproduced by two dealers. 4. No other parties have inspected the car seats or the mechanism. 5. The problem indi... Read more
Incident date: Mar 6, 2024
After a 2 months of ownership, the motor that deploys the steering wheel to the driving position started a deep resistive noise. Took it to the service center in Bend, Oregon October 29, 2025. Their response, consumer education. ("This is normal") Second trip to Bend, Nov 4, 2025 they took the steering wheel off and adjusted the steering column. The problem persisted. The repair center order... Read more
Incident date: Mar 6, 2024
Bought the car used in 2021 from a non Ford dealer, 3 months after purchase the engine failed due to coolant leak in the 3rd cylinder, was told Ford had created a new engine to fix the problem so went $5,000 in the hole for the new engine by Ford and had it replaced by a Ford certified mechanic. Now in March 2026 the car started having issues with skipping limited power. Took it to the mechanic a... Read more
Incident date: Jan 30, 2026
This is a complaint regarding the handling of safety recall 20S62 (also referenced as 20S32) by Ford Motors and the dealership that performed the recall repairs, Hallada Motors. The vehicle was taken by the previous owner to Hallada 3 separate times to address the same recall related to the rear suspension toe link/ball joint issue. Documentation indicates the most recent repair occurring in 2022.... Read more
Incident date: Oct 15, 2025
For the last 14 years, a check engine light has been coming on telling me that I have a fuel canister emissions leak because the canister is cracked. In 2016 2.87 million Toyota Priuses were recalled with the fuel canister crack issue. For unknown reasons Toyota has refused to fix this dangerous issue and has told me that my car was NOT included in the recall. I do not believe Toyota is being hone... Read more
Incident date: Mar 6, 2026
Tailgate control module damaged by water leaking from faulty rear body seam seals on left top of vehicle Doors would lock and unlock on their own while driving and tailgate signaled it was open but never unlatched Manual tailgate opening/closing did not work at all Constantly beeped when unlocked and alarm went off randomly All electrical activity drained battery and made vehicle undriveable; tow ... Read more
Incident date: Mar 5, 2026
Wiper started going at a regular pace even when the speed was set to max or slow now the wiper won't go up. Looks like the wiper motor has gone bad and this seems to be the same issue with the recall put in place recall number 26s14.
Incident date: Feb 11, 2026
Check engine light codes: P01F0; P0128 Engine coolant thermostat opening at a lower temperature than intended. Replace thermostat.
Incident date: Jan 18, 2026
The rear windshield in the liftgate shattered while parked in front of my apartment without any possible object that might cause the breaking of the glass. Currently there are still some shattered glass inside the liftgate which the Nissan and AutoGlass company can't totally remove and sometimes causes me some headache because the liftgate won't open.
Incident date: Jul 7, 2024
The dealership I bought it from (Vineland Hyundai) I have had trouble with before where they say they fix things and they don’t. Last year there was a recall for the back camera not working. I took it in and supposedly they fixed it. Well, a few months later, the camera does not work at all and the problem issues with it is exactly what the recall says. I contacted the Better Business Bureau and... Read more
Incident date: Jul 7, 2024
The contact's cousin owns a 2008 Hyundai Entourage. The contact stated that while driving 60-65 MPH at nighttime under snowy and icy conditions, the hood flew open and struck and shattered the windshield. The vehicle was pulled over to the side of the road, and the hood was closed but failed to latch securely. The vehicle was driven to the residence, where the contact became aware that the hood pi... Read more
Incident date: May 15, 2023
On several occasions, when the vehicle has been driving and comes to a stop in traffic. the auto start stop kills the engine when the brake is fully depressed. When we take our foot off the brake the engine will not start and a notification is shown on the dash. to start the engine push brake and ignition button. When we follow those directions the it does not start the engine. It usually requ... Read more
Incident date: May 15, 2023
Driving at highway speeds in passing lane. Car lost power immediately and all dash lights came on. Very dangerous and almost got hit trying to pull over. dealer diagnosed High pressure fuel rail pump. Honda dealer charging $1800 to replace high pressure fuel pump
Incident date: May 15, 2023
Jan 8 th had Ram 67A recall performed. Feb1 the EL on dash comes on and def system engine shutdown countdown. Feb 4 brought truck to dealer for service fix. Feb 5 dealer states that truck needs new DEF injector, Wiring harness , and SCR .and covered under the 67A recall warranty. Dealer states truck will be ready Feb 11. Feb 11 dealer states parts part out for devilery status but delayed with no ... Read more
Incident date: Feb 19, 2026
while driving a UPS Freightliner truck (Cascadia Vin number [XXX] ) on [XXX] on [XXX] in Charlotte, North Carolina, the tractor brakes locked down causing [XXX] 's arm to jam into shoulder from having all momentum come to abrupt stop causing seatbelt to yank across shoulder ultimately necessitating surgery and putting me out of work for 6 months+ and ongoing INFORMATION REDACTED PURSUANT TO THE FR... Read more
1 injured
Incident date: Feb 28, 2026
When reversing in a dark or low light area I can't see behind the vehicle on the backup camera display. It seems like there is no night vision and the reverse lights don't illuminate behind the vehicle enough to see in the display or the rearview mirror. I've almost backed into objects because you cannot see behind the vehcle.
Incident date: Jan 16, 2026
Unable to stop the car. Luckily no accident. Brake pedal was very hard to press and car didn't stop. Brake pedal became normal again in few seconds (5- 7 sec). Inspected car. nothing was stuck under brake pedal.
HYUNDAI
SANTA FE SPORT
(2018) - BACK OVER PREVENTION: WARNINGS
Mar 6, 2026
Incident date: Mar 1, 2025
I am submitting this complaint to report a serious safety issue involving a Volvo VNL truck. The vehicle was purchased new on December 12, 2025 and currently has approximately 22,000 miles. Since shortly after purchase, the truck has experienced a defect in the braking system. While driving, the vehicle has unexpectedly applied the brakes on its own and has displayed warning messages related to ... Read more
HYUNDAI
SANTA FE SPORT
(2018) - SERVICE BRAKES
Mar 6, 2026
Incident date: Mar 1, 2025
I am submitting this complaint to report a serious safety issue involving a Volvo VNL truck. The vehicle was purchased new on December 12, 2025 and currently has approximately 22,000 miles. Since shortly after purchase, the truck has experienced a defect in the braking system. While driving, the vehicle has unexpectedly applied the brakes on its own and has displayed warning messages related to ... Read more
Incident date: Feb 23, 2026
My Wife went out to the truck 2025 Ford Maverick XLT FX4 OFF ROAD PACKAGE TOWING PACKAGE LUXURY PACKAGE to back out of our drive way as She ALWAYS Does and instead of reverse she ended up in the garage door. it went forward I have a picture to show it was in reverse tried to engage emergency brake tried to put it in park and nothing worked until she was in the door and crashed. NO COLLISION ALAR... Read more
Crash
1 injured
Incident date: Feb 23, 2026
My Wife went out to the truck 2025 Ford Maverick XLT FX4 OFF ROAD PACKAGE TOWING PACKAGE LUXURY PACKAGE to back out of our drive way as She ALWAYS Does and instead of reverse she ended up in the garage door. it went forward I have a picture to show it was in reverse tried to engage emergency brake tried to put it in park and nothing worked until she was in the door and crashed. NO COLLISION ALAR... Read more
Crash
1 injured
Incident date: Feb 17, 2026
Intermittent electrical failure with the front monocular camera confirmed via DTC codes. Upon inspection, Camera is hot to the touch and all ADAS systems on the vehicle cut on/off with warning lights while driving. Was going down interstate utilizing ACC, system cut off throwing warning codes, then disappeared, then came back on. System continues to have intermittent issues indicating a failing ca... Read more
Incident date: Feb 17, 2026
Intermittent electrical failure with the front monocular camera confirmed via DTC codes. Upon inspection, Camera is hot to the touch and all ADAS systems on the vehicle cut on/off with warning lights while driving. Was going down interstate utilizing ACC, system cut off throwing warning codes, then disappeared, then came back on. System continues to have intermittent issues indicating a failing ca... Read more
Incident date: Feb 17, 2026
Intermittent electrical failure with the front monocular camera confirmed via DTC codes. Upon inspection, Camera is hot to the touch and all ADAS systems on the vehicle cut on/off with warning lights while driving. Was going down interstate utilizing ACC, system cut off throwing warning codes, then disappeared, then came back on. System continues to have intermittent issues indicating a failing ca... Read more
Incident date: Feb 28, 2026
I was sold this 2024 Mazda cx30 from Ken ganley kia located in mentor Ohio (44060) the vehicle started showing major electrical issues. when they occur I have no control of the functions of anything in the cabin (infotainment, heat/air, braking system,) just to name a few. My wife and I were assured we were purchasing a good safe and reliable used vehicle. I feel this vehicle is extremely unsafe ... Read more
Incident date: Nov 21, 2025
Shortly after purchasing a new 2026 Ram 3500 in January 2026, the vehicle began displaying multiple safety warnings simultaneously while driving. Warning indicators included Check Engine, ABS, Brake, Traction Control, Electronic Stability Control, Forward Collision Warning, and Automatic Emergency Braking, along with a “Service Electronic Stability Control” message. The vehicle had very low mi... Read more
Incident date: Feb 11, 2025
The contact owns a 2024 Nissan Rogue. The contact stated that while using the key fob to unlock the vehicle, the vehicle failed to open unless the key fob was nearby the front driver's side exterior door lock button. The contact stated that while idling, the steering wheel locked up on one occasion, and on another occasion, the vehicle lunged forward while depressing the brake pedal. Additionally,... Read more
Incident date: Feb 28, 2026
I have been in and out of the shop since May of 2025 I have a paper trail of all dates and events including the times I did go in for a recall the times I was changed whe I should have never been charged , bout 3 or 4 times . I’m on the interstate and I’m going like 74/75/76 and my speed drops on me to like a 10-15 and I try to move as quickly as possible because everyyyyy time that has happen... Read more
Incident date: Feb 28, 2026
I have been in and out of the shop since May of 2025 I have a paper trail of all dates and events including the times I did go in for a recall the times I was changed whe I should have never been charged , bout 3 or 4 times . I’m on the interstate and I’m going like 74/75/76 and my speed drops on me to like a 10-15 and I try to move as quickly as possible because everyyyyy time that has happen... Read more
Incident date: Aug 8, 2025
Truck is unsafe at highway speeds shaking violently and making lane changes scary and sways too much shakes at 65-70 and can’t see clearly out mirrors or concentrate as it sways from side to side at lane changes. Replaced new tires with new tires. Driveshaft service and alignments and balancing. No help. Dealer said to complain to factory and stopped working on it saying I should trade it off ... Read more
Incident date: Aug 8, 2025
Truck is unsafe at highway speeds shaking violently and making lane changes scary and sways too much shakes at 65-70 and can’t see clearly out mirrors or concentrate as it sways from side to side at lane changes. Replaced new tires with new tires. Driveshaft service and alignments and balancing. No help. Dealer said to complain to factory and stopped working on it saying I should trade it off ... Read more
Incident date: Feb 7, 2026
My Tesla Model 3 was brought to Tesla Princeton Service Center on February 27, 2025 for a 12V battery replacement. During the service visit, Tesla also replaced the rear glass, citing the rear defroster as the root cause of the battery drain — a repair that was added without prior discussion and increased the total invoice from an original estimate of $180 to a final charge of $1,730. Upon picki... Read more
Incident date: Jan 31, 2026
Component Failure & Inspection: The rear windshield glass spontaneously imploded/shattered. This is a documented manufacturing defect involving the rear defroster grid, as detailed in Acura Technical Service Bulletin (TSB) 22-014. The vehicle and the shattered glass are currently available for inspection. Safety Risk: The glass shattered while the vehicle was occupied, spraying shards of tempered... Read more
Incident date: Dec 5, 2025
The contact owns a 2017 Land Rover Range Rover. The contact received notification of NHTSA Campaign Number: 25V514000 (Steering); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available for the recall repair. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasona... Read more
Incident date: Nov 18, 2025
Vehicle communication failures. One point unable to start the vehicle. Then the wipers and all warning lights came on without being able to turn the vehile off. Had to disconnect both batteries while the wipers destroyed themselves on a dry windshield. This is also causing a Service Shifter warning light then total loss of power steering while driving down the road at any speed. This includes high... Read more
Incident date: Sep 10, 2025
The cylinder head has passages that collect carbon build up that build up outside of general maintenance that clog the cylinder head and can eventually lead to combustion failure. This car has been taken to an independent, reputable mechanic in the area, as well as now the dealer. Dealer has confirmed they have at least 4 other vehicles currently with the same issue in just this one location, and ... Read more
Incident date: Mar 1, 2026
I have had this car for a little under a year. In January of this year 2026, I was driving on the freeway when I received a. reduce engine power alert. Which caused me to immediately get off of the freeway put the car power down before I can make it another half a mile. After having it looked at several times what was thought to be a rear seal oil leak turned out to be a leak in the transmission. ... Read more
Incident date: Mar 1, 2026
After I bought from personal owner feb. 3rd 2025 I drove 50 miles and overheated before I made it home . The check engine light came on it showed up as a bank 1 bank 3 misfire also camshaft position sensor so I replaced these things and it still was losing coolant oil is just fine. Every time I would drive it it would still overheat I would keep putting more antifreeze in to make it home. It star... Read more
Incident date: Feb 16, 2026
On Sunday, March 1, 2026, my vehicle suddenly malfunctioned while I was driving. The car abruptly lost power, would not accelerate beyond 25 miles per hour, and then completely shut down within minutes. This left me stranded on the roadside off the highway, which was both dangerous and extremely distressing. The vehicle was towed to the dealership, and it has now been four days with no updates re... Read more
Incident date: Feb 16, 2026
On Sunday, March 1, 2026, my vehicle suddenly malfunctioned while I was driving. The car abruptly lost power, would not accelerate beyond 25 miles per hour, and then completely shut down within minutes. This left me stranded on the roadside off the highway, which was both dangerous and extremely distressing. The vehicle was towed to the dealership, and it has now been four days with no updates re... Read more