Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 78,021 complaints for HYUNDAI
Incident date: Mar 13, 2026
While starting to drive from a red light, I was about a car length or 1.5 car length away from the vehicle ahead of me. As I was driving forward because the light turned green keeping the same distance, the car gave me a second and a half of the collision warning, then immediately went to emergency break-in and stopped me in the middle of the intersection during morning rush hour. The car behind m... Read more
Incident date: Nov 28, 2025
Torque converter failed and had to be replaced within 60000 miles. Know issue to ford but they continue to charge $4,000 to have it repaired. Rear main seal leaks oil within 80,000 miles. Know issue to ford and they continue to charge $3,800 to have it repaired.
Incident date: Nov 28, 2025
My steering was tight on my 2018 Toyota Camry. I started to have difficulty steering my car. After a day, I could not steer the car at all. I took it to my mechanic at Exxon, and when he ordered a new steering intermediate shaft assembly, he found a defect in the one Toyota sent him. I discovered that this serious and unsafe issue arose with other 2018 Toyota Camrys.
Incident date: Nov 28, 2025
The contact owns a 2026 Subaru Accent. The contact stated that there was a failure related to the brake pedal design. The contact stated that there was an approximate one-inch difference in spacing between the brake pedal and the accelerator pedal in previous model vehicles. The contact stated that there was an approximate four-inch gap between the brake and accelerator pedals, while previous mode... Read more
Incident date: Jun 18, 2025
The vehicle experienced a major electrical system malfunction involving multiple critical components. The issue began with the Volvo On Call system light remaining illuminated continuously, which suggested a possible communication or battery-related fault. Shortly after, additional systems failed, including the turn signal system, windshield wipers, and high beam headlights. These components are c... Read more
Incident date: Mar 19, 2026
I was driving my car and the car shut off at 30 mph. It completely stopped and the steering wheel locked up. Started flashing start/stop and told me to put it in park. Glad no one got hurt and hope it doesn’t do it again.
Incident date: Sep 16, 2025
On March 9, 2026, I brought my vehicle to a Kia dealership in Alexandria, Virginia after experiencing a loud thump noise from the rear of the vehicle while stopped at a red light. (3/08/2026) Immediately following the incident, I smelled gasoline, noticed a significant drop in fuel economy, and heard persistent road noise as if a window were open. I explained these concerns in detail to the serv... Read more
Incident date: Sep 16, 2025
What You’re Noticing (and Why It Matters) 1. Engine Mounts Wearing Out Engine mounts can wear over time, but premature failure (early loosening, vibration, clunking) can point to: Defective parts Poor design for that model year This is a common complaint in some BMW models, especially as mileage increases. 2. Brake System & Sensor Issues Warning lights staying on even after replacing senso... Read more
Incident date: Sep 16, 2025
What You’re Noticing (and Why It Matters) 1. Engine Mounts Wearing Out Engine mounts can wear over time, but premature failure (early loosening, vibration, clunking) can point to: Defective parts Poor design for that model year This is a common complaint in some BMW models, especially as mileage increases. 2. Brake System & Sensor Issues Warning lights staying on even after replacing senso... Read more
Incident date: Mar 13, 2026
Started with what sounds like a pump running after car shut down then today whole garage smelled like gasoline.
Incident date: Mar 13, 2026
The ABS Module needs to be replaced and the part isn't being made anymore.
Incident date: Mar 13, 2026
The contact owns a 2019 Kia Sorento. The contact stated that upon taking the vehicle to an independent mechanic for an alignment, the contact was informed that an oil leak was found. The vehicle was taken to the dealer, where the oil gasket was replaced; however, the oil leak progressively worsened. The contact stated that while driving, the vehicle shuddered and stalled. The contact was able to p... Read more
Incident date: Jan 31, 2026
My Truck Was 123369 Milles Was Driving And Stop At My Work Turn Off The Vehicle and After That Re-Start The Vehicle And The Vehicle Not Start The Check Engine Light Coming on Im Tow The Tuck To The Dealer Were I Do All My Service They Check The Truck After A Mont And They Told Me The Engine Timing Off Due To Camshaft Gear Spun On Camshaf Which Sheared Locator Pin Valve Timing Off So That Enging Do... Read more
Incident date: Jan 31, 2026
I am reporting a safety concern involving a 2021 Nissan Murano Platinum with approximately 45,000 miles. The vehicle experienced water intrusion into the cabin due to a failure in the panoramic sunroof drainage system. A Nissan dealership diagnosed that water was leaking from the sunroof channels and that the drain hoses were contaminated and not functioning properly. As a result, water entered ... Read more
Incident date: Mar 18, 2026
The contact owns a 2021 GMC Yukon. The contact stated that while driving at various speeds, the vehicle shuddered abnormally with blue smoke coming from the exhaust, with the message "Lane Departure Assist" displayed. The check engine and stabili-trak warning lights were illuminated. The vehicle was taken to a local service center, where it was diagnosed with cylinder #1 misfire. The local dealer ... Read more
Incident date: Mar 3, 2026
Faulty sensor in the shifter assembly. This prevents the car from turning off and displays an error message “Shift To Park” This issue is recalled on models 2020 and newer but not 2019 which is an oversight and should be.
Incident date: Mar 12, 2026
The contact owns a 2025 Honda Civic. The contact stated while driving approximately 64 MPH, the Forward Collision Avoidance system unintendedly activated without a person or a vehicle nearby. No warning lights were illuminated. The failure reoccurred on several occasions. The vehicle was taken to a dealer to be diagnosed; however, the cause of the failure was undetermined. The vehicle was not repa... Read more
Incident date: Mar 12, 2026
The contact owns a 2023 Toyota Rav4 Prime. The contact stated that the vehicle had been at a dealer since November 2025, because of an instrument panel failure. The contact received notification of NHTSA Campaign Number: 25V595000 (ELECTRICAL SYSTEM); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceed... Read more
Incident date: Mar 12, 2026
I am submitting this complaint to report a serious safety issue involving my 2021 Chevrolet Suburban equipped with the 3.0L Duramax diesel engine. The vehicle has experienced a recurring problem related to the engine wiring harness. While driving, the vehicle will unexpectedly stall without warning. At the same time, there is an immediate loss of power steering assist, significantly reducing the ... Read more
Incident date: Feb 3, 2026
ICCU unit of the car short circuited right in middle of driving and caused the car to go in "limp mode". Sudden pop noise and slowdown created situation where car could be rear-ended. The part has already caused recall for prior model years, but model year for my car is not included in the recall. Based on internet search it is a continued and widely prevalent issue, manufacture has not done en... Read more
Incident date: Mar 19, 2026
Transmission is Jerking & Shuddering TSB 21-2389 and 21-2081 however mine isn’t recalled YET and needs IMMEDIATE attention it’s doing the exact same
Incident date: Feb 10, 2026
Full self driving (supervised) was active and functioning properly on interstate 70. The self-driving feature decided to move one lane over to the furthermost lane to the left. That lane was half covered with snow. The speed was approximately 65MPH When the front left wheel hit the snow the the car swerved to the right and hit the snow bank against the rail. I immediately steered to the right and ... Read more
Crash
Incident date: Aug 11, 2025
The contact owns a 2018 Jeep Renegade. The contact stated that while driving at various speeds, the vehicle stalled for several seconds and then restarted. The contact stated that prior to the vehicle stalling, while stopped at a traffic light, several unknown warning lights illuminated and then turned off. The failure was intermittent but had become a recurring failure and occurred whether drivin... Read more
Incident date: Mar 14, 2026
Truck broke down with a rear-wheel lockup and had the transmission replaced in June 2025. In December 2025 and February 2026, truck lost power two times and entered limp mode while on a major highway and major interstate. The problem was misdiagnosed in June 2025, diagnosed properly in December 2025, but not properly repaired, and diagnosed properly in February 2026. All three times the vehicle ha... Read more
Incident date: Mar 14, 2026
Bluetooth consistently drops my calls, it is not my phone, because the call doesn't drop completely, am able yo pick up my phone and continue to talk. This takes away my hands free driving, which can be dangerous. Been an on going issue since I purchased the car almost 2 months ago.
Incident date: Mar 14, 2026
The contact owns a 2022 Ford F-150. The contact received notification of NHTSA Campaign Numbers: 25V315000 (Back Over Prevention), 25V455000 (Fuel System, Gasoline), and 26V104000 (Electrical System, Exterior Lighting); however, the parts for the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was ... Read more
Incident date: Mar 17, 2026
I am reporting a severe and hazardous safety defect in my 2021 Acura ILX involving water intrusion into the headlight assembly, resulting in electrical failure of critical lighting and signaling components. Due to an apparent manufacturing defect in the headlight sealing, moisture is entering the housing and is visibly present as condensation, directly causing system malfunction. This defect lead... Read more
Incident date: Mar 17, 2026
I am reporting a severe and hazardous safety defect in my 2021 Acura ILX involving water intrusion into the headlight assembly, resulting in electrical failure of critical lighting and signaling components. Due to an apparent manufacturing defect in the headlight sealing, moisture is entering the housing and is visibly present as condensation, directly causing system malfunction. This defect lead... Read more
Incident date: Mar 17, 2026
am reporting a serious safety defect in my 2021 Acura ILX involving the front headlight assembly. Water is entering the headlight housing due to what appears to be a manufacturer sealing defect, with visible condensation inside. This is causing electrical malfunction, including intermittent failure of the turn signal (blinker) and inconsistent headlight operation. The components are available for ... Read more
Incident date: Mar 8, 2026
Engine rattles noise when starting the car after sitting for more than an hour it makes that sound another issue is that when i turn the headlights on all interior lights shuts off including the instrument cluster radio and ac climate control buttons
Incident date: Mar 17, 2026
Front automatic emergency braking has activated abruptly three times in routine following traffic while I was already braking behind a slowing vehicle. It caused a very hard stop and nearly led to a rear-end collision from the vehicle behind me. Please inspect the forward camera/sensors, calibration, AEB settings, and check for any related fault codes or software issues.” This happened on 3/18 ... Read more
Incident date: Mar 19, 2026
Front automatic emergency braking has activated abruptly three times in routine following traffic while I was already braking behind a slowing vehicle. It caused a very hard stop and nearly led to a rear-end collision from the vehicle behind me. Please inspect the forward camera/sensors, calibration, AEB settings, and check for any related fault codes or software issues.” This happened on 3/18 ... Read more
Incident date: Mar 19, 2026
Front automatic emergency braking has activated abruptly three times in routine following traffic while I was already braking behind a slowing vehicle. It caused a very hard stop and nearly led to a rear-end collision from the vehicle behind me. Please inspect the forward camera/sensors, calibration, AEB settings, and check for any related fault codes or software issues.” This happened on 3/18 ... Read more
Incident date: Mar 19, 2026
I have a 2010 Chrysler 300 and when I fill my tank up I take the handle out when it clicks I don’t keep filling because I know not to. My car will smell like someone poured gas into my backseat and if I roll the driver side window down for air it seems to get stronger for a little over 3 months now until it gets a quarter in a half below full. Now I don’t fill my car up all the way due to tha... Read more
Incident date: Mar 18, 2026
I have a 2010 Chrysler 300 and when I fill my tank up I take the handle out when it clicks I don’t keep filling because I know not to. My car will smell like someone poured gas into my backseat and if I roll the driver side window down for air it seems to get stronger for a little over 3 months now until it gets a quarter in a half below full. Now I don’t fill my car up all the way due to tha... Read more
Incident date: Mar 2, 2026
High pressure fuel pump housing failed and filled the cabin with fumes. Rendered the the Yukon unsafe to drive with fuel flooding the engine compartment. Took the dealer 57 days to repair the car. No warning lights, only indication was the fumes in the cabin.
Incident date: Mar 3, 2026
Was driving on hwy when vehicle loss power, was able to quickly pull over. Turned vehicle off and restarted vehicle. Got back onto the hwy ,vehicle loss power again, this time it wouldn't turn over. Replaced fuel pump,replaced valve timing sensor, crank sensor, replaced battery, replaced ignition switch and antitheft oem {replaced 5X}, reprogrammed vehicle 3X's, bought new key to program to vehicl... Read more
Incident date: Jan 1, 2026
I am reporting a severe combined safety failure involving fuel delivery and electronic systems. Between 1:22 PM and 3:37 PM, documented evidence shows the vehicle's fuel range dropped by 37 miles while the odometer recorded only 6 actual miles driven—a 600% abnormal fuel consumption rate accompanied by excessive engine noise. The odometer also exhibited erratic behavior, reversing and then spiki... Read more
Incident date: Jan 1, 2026
I am reporting a severe combined safety failure involving fuel delivery and electronic systems. Between 1:22 PM and 3:37 PM, documented evidence shows the vehicle's fuel range dropped by 37 miles while the odometer recorded only 6 actual miles driven—a 600% abnormal fuel consumption rate accompanied by excessive engine noise. The odometer also exhibited erratic behavior, reversing and then spiki... Read more
Incident date: Mar 7, 2026
I was driving the truck on my way to work in [XXX] , last March 12, 2026, at around 6:50 am. It was raining when I entered the exit ramp to work going west; the truck died, and the steering wheel locked. I tried to start it, but it wouldn't. The dashboard displayed: 'Trailer Park Brake Failed,' 'Power Steering Pump Needs Service,' and 'Axle Repair Error.' I was on the exit ramp for a highway that ... Read more
Incident date: Apr 1, 2022
I was driving the truck on my way to work in [XXX] , last March 12, 2026, at around 6:50 am. It was raining when I entered the exit ramp to work going west; the truck died, and the steering wheel locked. I tried to start it, but it wouldn't. The dashboard displayed: 'Trailer Park Brake Failed,' 'Power Steering Pump Needs Service,' and 'Axle Repair Error.' I was on the exit ramp for a highway that ... Read more
Incident date: Apr 1, 2022
We purchased our 2024 Acadia in June 2025. Since we have had the vehicle, it has been in the shop going on 6 times. First the sunroof seal came off, then the antenna cover fell off, the driver side rear panel had to be replaced because it was coming off. Once all this was done then the vehicle started leaking transmission fluid, took it to the dealer to get fixed, once we get it back the coolant s... Read more
Incident date: Mar 18, 2026
The contact owns a 2022 Dutchmen Coleman Lantern RV. The contact stated that while his wife and niece were sleeping, the smoke alarm detector engaged. The vehicle occupants then noticed that the RV was on fire and immediately exited the RV. Other campers and the camping site workers extinguished the fire with a fire extinguisher. The contact stated that the A/C vents had burnt. The vehicle was tak... Read more
Fire
Incident date: Mar 18, 2026
The contact owns a 2022 Dutchmen Coleman Lantern RV. The contact stated that while his wife and niece were sleeping, the smoke alarm detector engaged. The vehicle occupants then noticed that the RV was on fire and immediately exited the RV. Other campers and the camping site workers extinguished the fire with a fire extinguisher. The contact stated that the A/C vents had burnt. The vehicle was tak... Read more
Fire
HYUNDAI
SANTA FE SPORT
(2018) - ELECTRICAL SYSTEM
Mar 19, 2026
Incident date: Feb 27, 2026
the recall number is 14V-635 or P65\n\nsays electric defect causes fires from heater Year: 2014\nMake: RAM\nModel: 3500\nTrim: N/A\nSeries: N/A
Fire
Incident date: Feb 9, 2026
The car had a recall repair to the steering system done due to it being sticky. But the issue has coma back again while driving on ramps and curvy roads. The steering requires significantly more effort and also has a feel of a ratchet. It also feels like a ratchet, when moving very slow and making tight turns. The car also had a recall battery replacement done for the MHEV battery and now the prob... Read more
Incident date: Feb 13, 2026
The contact owns a 2024 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufactu... Read more
Incident date: Mar 13, 2026
On Oct 14,2025 Dealer did a GM safety recall under N252494000 On March 14th 2026 the motor with out, the dealership is now going to replace the motor under the Recall
Incident date: Jan 2, 2026
The contact owns a 1997 N/A Toyota Camry. The contact stated that the driver’s side seat belt mechanism had malfunctioned, and the retractor was not working properly. Additionally, the latching mechanism failed to latch securely or release as intended. The dealer was notified of the failure; however, the vehicle was not repaired. The manufacturer was not notified of the failure. The failure mile... Read more
Incident date: Mar 6, 2026
The engine has a coolant intrusion problem with a rough idle and potential for complete failure. This problem is documented as a known problem with this engine and Ford has in the past provided extended warranties including engine replacements. Ford had earlier released TSB 20-2100 and has acknowledged the problem.