Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 78,021 complaints for HYUNDAI
Incident date: Mar 20, 2026
Integrated Charging Control Unit (ICCU) failure leading to a loud popping sound from the rear, total loss of drive power.
Incident date: Nov 20, 2025
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that the engine failed after the vehicle was repaired under NHTSA Campaign Number: 25V274000 (Engine and Engine Cooling). The contact stated that while driving 70 MPH, the vehicle lost motive power. The message "Hot Oil Shutting Down" was displayed. The contact coasted to the side of the road, and the vehicle was towed to the dea... Read more
Incident date: Nov 20, 2025
ABS service light and traction control light keeps coming on. I have taken the vehicle to the dealer only to have the code erased and sent on my way because there is no remedy for this recall. This is unacceptable as a safety recall. Im tired of the light and the dinging coming on constantly plus loosing my abs/ traction control. Mopar needs to do better before someone gets killed!!!
Incident date: Nov 20, 2025
I have an accident-free 2019 Macan S with 40k miles. Recently my passenger side headlight went out, so I took it to the auto repair shop I use (they specialize in German cars). The passenger side light assembly has been deemed faulty, and I am still driving without a headlight -- concerning for safety reasons as well as for possible ticketing. After reading online, I see many Macan/Cayenne owner... Read more
Incident date: Mar 3, 2026
I was driving and I got check engine light and all safety features disabled while I was in the freeway, luckily I was able to drive to nearby Subaru dealer for inspection and I found out that there was a recall on the engine for this vehicle and when I contacted the manufacturer they asked me to take it for diagnostics and I did that at a Subaru retailer, but the case manager told me that this rec... Read more
Incident date: Mar 3, 2026
I was driving and I got check engine light and all safety features disabled while I was in the freeway, luckily I was able to drive to nearby Subaru dealer for inspection and I found out that there was a recall on the engine for this vehicle and when I contacted the manufacturer they asked me to take it for diagnostics and I did that at a Subaru retailer, but the case manager told me that this rec... Read more
Incident date: Mar 15, 2026
There has been no incident with my vehicle but I am writing to look into this issue. I see several threads online regarding these warning lights that just randomly pop up without any indicator of a problem with the vehicle. This stops all these assistive features from responding if there were a hazard. Please look into this because Honda is not responsive to the recall issue.
Incident date: Mar 20, 2026
I am filing this complaint regarding an unresolved safety recall (Recall 78C) on my 2024 Jeep Grand Cherokee 4xe, which has now been open for approximately 139 days without a remedy. This recall involves engine manufacturing contamination that may lead to catastrophic engine failure, loss of propulsion, and potential fire risk. Despite the seriousness of the recall, Stellantis has failed to provid... Read more
Incident date: Mar 13, 2026
The rear reverse camera malfunctions and glitches. Often the screen turning green when reversing, sometimes screen is black or no color view and most times the camera if reversing to left or appear as to the right or vise versa and sometimes it’s normal but rarely. The control buttons for windows has a malfunction where it sometimes works and sometimes doesn’t. The seatbelts are not clicking a... Read more
Incident date: Nov 26, 2025
I was driving to work at about 4:30am and was stopped at a stoplight. When the light turned green I tried to accelarate and the engine stalled. The engine temperature warning light came on. I waited a few minutes and the vehicle started right up.
Incident date: Nov 26, 2025
The contact owns a 2021 Chevrolet Silverado 1500. The contact stated that on several occasions while driving at various speeds, the tailgate inadvertently opened. The tailgate was closed, but the tailgate reopened unexpectedly within several seconds. The contact stated that while the vehicle was parked, the tailgate opened unexpectedly. After closing the tailgate, the tailgate reopened within seve... Read more
Incident date: Sep 11, 2025
Power Transfer Unit stopped working. Brakes locked up and car would not move. Is not drive-able at this time. Currently at a dealership awaiting part, of which there is NO ETA on. I was just entering a roundabout when the part failed, and I could have been hit as the vehicle fully stopped and could not be moved. There was a grinding noise and no warning prior of this part failing. The problem was ... Read more
Incident date: Sep 11, 2025
Power Transfer Unit stopped working. Brakes locked up and car would not move. Is not drive-able at this time. Currently at a dealership awaiting part, of which there is NO ETA on. I was just entering a roundabout when the part failed, and I could have been hit as the vehicle fully stopped and could not be moved. There was a grinding noise and no warning prior of this part failing. The problem was ... Read more
Incident date: Mar 24, 2026
The contact owns a 2022 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 26V034000 (Air Bags) and 25V607000 (Seat Belts). The contact stated that the letter for the seat belt recall anticipated a fix by February 2026. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was not informed of the issu... Read more
HYUNDAI
SANTA FE HYBRID
(2025) - ENGINE
Mar 25, 2026
Incident date: Mar 24, 2026
The contact owns a 2025 Acura MDX. The contact stated that while driving approximately 30 MPH, the vehicle bucked for approximately 3-seconds before the vehicle stalled. The hazards were activated, the vehicle was turned off, and the contact waited before restarting the vehicle. While restarting the vehicle, several warning lights quickly flashed, and the vehicle failed to exceed 4 MPH while drivi... Read more
HYUNDAI
SANTA FE HYBRID
(2025) - ELECTRICAL SYSTEM
Mar 25, 2026
Incident date: Mar 24, 2026
The contact owns a 2025 Acura MDX. The contact stated that while driving approximately 30 MPH, the vehicle bucked for approximately 3-seconds before the vehicle stalled. The hazards were activated, the vehicle was turned off, and the contact waited before restarting the vehicle. While restarting the vehicle, several warning lights quickly flashed, and the vehicle failed to exceed 4 MPH while drivi... Read more
HYUNDAI
SANTA FE HYBRID
(2025) - FUEL SYSTEM, GASOLINE
Mar 25, 2026
Incident date: Mar 24, 2026
The contact owns a 2025 Acura MDX. The contact stated that while driving approximately 30 MPH, the vehicle bucked for approximately 3-seconds before the vehicle stalled. The hazards were activated, the vehicle was turned off, and the contact waited before restarting the vehicle. While restarting the vehicle, several warning lights quickly flashed, and the vehicle failed to exceed 4 MPH while drivi... Read more
Incident date: Mar 23, 2026
The passenger occupancy sensor has failed on my 2016 ELR after 14k miles. The part is no longer available (23504893). I've inquired with General Motors and they said they could not help me. This seems to be a 1year only part used only on the Cadillac ELR. I believe this is an integral part of the Air Bag safety system in my vehicle and that the passenger seat is no longer safe for passengers.
Incident date: Mar 23, 2026
Manufacturer Recall Number25C69 NHTSA Recall Number25V863 Vehicle may not go into park Vehicle did not go into park rolling back and striking me with no injury and causing damage to tailgate. initiated claim with ford claim # CXH-08243895-H. Ford denied claim and didnt offer to repair tailgate or fix damages. Took 3 weeks to have recall performed.
Crash
Incident date: Jan 1, 2017
Ford at Jim Ellis dealership in [XXX] [XXX] look at my car last Thursday and gave me only one code P0304 which means tune up but texted me that my car need $8000 of labor and $6k of a new engine, without an explanation. Prior too the vin they pulled up showed Cust satisfaction 21N12 said yes a recall when the rep saw it. However, even expired 2022 another paragraph states If exceed mileage 84000... Read more
Incident date: Mar 21, 2026
Vehicle has 78000 miles on it and has started to stutter/struggle to find gears between what I believe to be 3rd and 5th gear. It generally happens between 25-40 mph. This has consistently happened whether the vehicle is cold or warm. This, according to many forums I’ve seen, is a common issue with this model of vehicle and transmission. It was brought into my local ford dealership on 2/17/2026 ... Read more
Incident date: Mar 15, 2026
I was driving on the highway at about 80 miles per hour and all of the sudden, a piece of the front grill detached and flew off, hitting the top of the of the roof.
Incident date: Mar 22, 2026
On 3-21-26 I noticed the smell of gasoline after driving the vehicle. Upon inspection a noticeable fuel leak from the top of the fuel tank was evident from underneath the vehicle. Further inspection found fuel leakage at the fuel pump outlet line. After online research it was found that other vehicles of this type have hairline cracks on the fuel pump outlet causing fuel to spray out under pressur... Read more
Incident date: Mar 22, 2026
The contact owns a 2020 Chevrolet Express. The contact stated that while driving 60 MPH on the highway, the vehicle lost motive power and shuddered abnormally, causing the vehicle to decelerate to 40 MPH. The vehicle was pulled over and restarted; however, the failure persisted. The failure recurred while driving at 40 MPH on several occasions. An independent mechanic was unable to determine the c... Read more
Incident date: Mar 1, 2025
My vehicle has been at the dealership since February 4 due to a transmission failure involving the valve body, which is currently on national back order along with the converter. These parts are required to complete the repair, and the vehicle is not drivable. This issue occurred after previous major repairs, including engine lifter replacement and a CV axle repair. It has now been 71 days without... Read more
Incident date: Mar 1, 2025
Check engine light came on without warning, car started losing power, idling roughly, stalling out, and not wanting to start. Had my battery, alternator, and starter checked and they are all fine. Diagnostic test showed it was to do with how much fuel/air the vehicle is getting. The check engine light goes off and on as I’m still having to try and drive my vehicle to and from work due to not hav... Read more
Incident date: Mar 21, 2026
The A pillar molding flew off the passenger side of my car while traveling down the interstate.
Incident date: Dec 1, 2025
While driving at any time, the speedometer will instantly drop and the car feels like it's about to shut itself off. After a diagnostic with a mechanic, they stated this was the crankshaft issue; similar to a recall for other 2016 jeep compass. My vin is not currently associated with this recall notice, however based on these safety defects, it seems it should be considered under the recall
Incident date: Jan 2, 2026
The contact owns a 2023 Ram 1500. The contact stated that on two occasions while driving approximately 60 MPH, the traction control warning light illuminated and the message "Parking Brake Deactivated" was displayed. The contact stated that during the first failure, the vehicle was pulled over to the side of the road, turned off, restarted the vehicle, and the check engine warning light illuminate... Read more
Incident date: Jan 2, 2026
The contact owns a 2023 Ram 1500. The contact stated that on two occasions while driving approximately 60 MPH, the traction control warning light illuminated and the message "Parking Brake Deactivated" was displayed. The contact stated that during the first failure, the vehicle was pulled over to the side of the road, turned off, restarted the vehicle, and the check engine warning light illuminate... Read more
Incident date: Mar 24, 2026
I have had numerous safety warning messages display upon startup and also while driving. The messages are usually combined with a cold ambient temperature and do not display during warm temperatures. The FCA dealership has attempted to fix this issue on at least six different occasions so far without any change. To date, FCA has replaced the original battery, they have updated, flashed the ECU mod... Read more
Incident date: Mar 1, 2026
The contact owns a 2019 Ford EcoSport. The contact received notification of NHTSA Campaign Number: 23V905000 (ENGINE AND ENGINE COOLING). The contact stated that after exiting the freeway, the low oil pressure warning light illuminated, the vehicle vibrated, and the check engine warning light illuminated. The contact attempted to pull into a gas station but instead pulled over to the side of the r... Read more
Incident date: Mar 1, 2026
I owned a 2018 Honda Accord,i got it new from the dealership so im the only owner of this vehicle. my headlights keep building condensations prematurely causing them to fail . I have already replaced multple headlights because of this . also when the bulbs go out honda made it where the bulbs can not be replaced at all. these headlights cost close to $1000 each plus 500 in labor to installed. ther... Read more
Incident date: Feb 17, 2026
I was driving on the highway going approximately 75mph, everything was 100% normal. All of a sudden, and at once, my steering wheel started to shake, the car lost power/acceleration and speed quickly dropped. The engine was making loud noises. We pulled over, called my mechanic I've had for 35yrs. We were able to get the car to the garage driving very slowly, it wouldn't go above maybe 30mph. My m... Read more
Incident date: Oct 15, 2025
Driving down the NJ Turnpike the dashboard started displaying lane assist no longer available along with a check engine light. Once stopped the front of the car had been burned with parts of the bumper melted. No visible fire at that time. Had the vehicle towed to Holman Ford. They assessed the damage to the Explorer and it was determined that the front facing camera had shorted causing an electr... Read more
Fire
Incident date: Oct 15, 2025
I'm reporting a rearview camera issue in my Hyundai Santa Fe 2020. The camera image was previously static/distorted and has now completely stopped working. When the vehicle is placed in reverse, no image is displayed. This creates a safety risk, as the rearview camera is essential for visibility and preventing accidents while backing up. I am aware there has been a recall for similar rearview came... Read more
Incident date: Mar 24, 2026
The contact owns a 2012 Ford Focus. The contact stated that while driving at an undisclosed speed, the steering wheel seized. There was no warning light illuminated. The contact stated that the steering wheel became difficult to turn while driving. The dealer was contacted. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 128,604.
Incident date: Mar 16, 2026
My Mercedes Benz GLE450e Hybrid SUV has had a persistent but sporadic safety issue that suddenly causes the vehicle to go into "turtle mode" with a "performance extremely limited" warning when trying to accelerate quickly or sometimes when breaking quickly. In turtle mode, the car quickly loses acceleration, drops in speed and is then unable to accelerate properly. The sudden drop in speed and in... Read more
Incident date: Mar 4, 2026
UNINTENDED VEHICLE MOVEMENT AT STARTUP - POTENTIAL CLUTCH DEFECT On January 17, 2026, at approximately 1:59 PM, I started my 2019 Genesis G70 (manual transmission) while parked in my garage. The vehicle was in Neutral with the parking brake engaged. I depressed the clutch pedal fully before pressing the start button, with no foot on the accelerator. Immediately upon starting, the vehicle lurch... Read more
Crash
Incident date: Mar 24, 2026
I was driving normal and almost lost control when electric power sterring rack and pinion went out. And after doing some research looks like this is a huge issue with all these trucks. Amd dodge refuses to recall the vehicle. Someone can die from this
Incident date: Mar 9, 2026
The contact owns a 2018 Ram 1500. The contact stated that while driving approximately 45 MPH, the steering wheel became very stiff, and the vehicle became difficult to steer. The vehicle was taken to the residence. The vehicle was then taken to an independent mechanic, where it was diagnosed with power steering failure. The contact was informed that the EPS and the rack and pinion needed to be rep... Read more
Incident date: Mar 24, 2026
Something is happening when I get gas, the vehicle has trouble starting. It often times feels like it's going to die when it idles. Electrical issues have started to occur where I cant switch off the air or my lights wont turn off.
Incident date: Mar 23, 2026
Something is happening when I get gas, the vehicle has trouble starting. It often times feels like it's going to die when it idles. Electrical issues have started to occur where I cant switch off the air or my lights wont turn off.
Incident date: Mar 23, 2026
The contact owns a 2023 Ford Maverick. The contact stated that while driving at an undisclosed speed, the brake lights and turn signals failed to function as intended. In addition, the message “Brake Light Failure” was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure, and the contact was informed that the parts ... Read more
Incident date: Mar 23, 2026
The contact owns a 2023 Ford Maverick. The contact stated that while driving at an undisclosed speed, the brake lights and turn signals failed to function as intended. In addition, the message “Brake Light Failure” was displayed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The dealer was made aware of the failure, and the contact was informed that the parts ... Read more
Incident date: Feb 27, 2026
The contact owns a 2019 BMW 330I. The contact received notification of NHTSA Campaign Number: 25V636000 (Electrical System); however, the part to do the recall repair was not yet available. The local dealer was contacted, but the vehicle had not been diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was ... Read more
Incident date: Feb 27, 2026
Year: 2022 Make: Chevrolet Model: Silverado 1500 Engine: 2.7L TurboMax (L3B) VIN: [XXX] Mileage at Failure: 119,139 Description of Problem: 2022 Chevrolet Silverado 1500 2.7L L3B TurboMax engine is completely inoperable due to Cylinder 4 exhaust roller follower failure causing exhaust camshaft failure and bent exhaust valves. Vehicle shakes severely, will not accelerate, check engine light on, ... Read more
Incident date: Jan 29, 2026
I am filing a complaint regarding my 2022 Acura MDX Type S with approximately 70,700 miles. The vehicle developed a suspension system warning, and upon inspection by an Acura dealership, I was informed that the suspension stroke sensor and floor wiring harness are corroded and require replacement. I was quoted approximately $12,000 for the repair. This failure is extremely concerning because the v... Read more
Incident date: Mar 14, 2026
I was driving on the highway during heavy rain and there was a huge leak coming through the window in the backseat started dripping all over the seat and all over the seatbelts spreading above head into the front. I immediately pulled over because it scared me. I was scared it was going to continual leaking into the front steering and airbags
Incident date: Jan 22, 2026
The contact owns a 2024 Nissan Sentra. While the contact’s daughter was driving approximately 10 - 15 MPH and turning to the right, the front driver’s side wheel assembly, including the drive shaft, strut, shocks, and brake line detached from the vehicle. The vehicle was coasted to a stop, and the contact was immediately called. The driver had the vehicle towed to the dealer, but the vehicle w... Read more