Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 78,021 complaints for HYUNDAI
Incident date: Mar 1, 2026
While driving under normal conditions, without any prior impact, collision, or road hazard, the control arm on my vehicle suddenly detached. This occurred during active driving and caused an immediate loss of vehicle stability and control. The failure happened without warning and posed a serious safety risk. At the time of the incident, my children were in the vehicle, which significantly increa... Read more
Incident date: Mar 1, 2026
While driving under normal conditions, without any prior impact, collision, or road hazard, the control arm on my vehicle suddenly detached. This occurred during active driving and caused an immediate loss of vehicle stability and control. The failure happened without warning and posed a serious safety risk. At the time of the incident, my children were in the vehicle, which significantly increa... Read more
Incident date: Mar 24, 2026
My emergency breaking will come on and almost stop my vehicle driving down the road with no one near me. It’s very scary and it happens frequently. I will put my most recent incident below
Incident date: Mar 24, 2026
The contact owns a 2020 Toyota 4Runner. The contact stated that after starting the vehicle and reversing, the rearview camera intermittently displayed a blank image. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The f... Read more
Incident date: Mar 24, 2026
The contact owns a 2020 Toyota 4Runner. The contact stated that after starting the vehicle and reversing, the rearview camera intermittently displayed a blank image. No warning light was illuminated. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and advised the contact to file a complaint with the NHTSA Hotline. The f... Read more
Incident date: Feb 27, 2026
The contact owns a 2024 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts ) and 26V034000 (Air Bags); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufacturer was not made aware of the issue. Th... Read more
Incident date: Feb 27, 2026
The contact owns a 2024 Volvo V60CC. The contact stated that while driving at various speeds, the turn signals, the blind spot detection system, and the side cameras became inoperable. The failure was intermittent. The vehicle was taken to the dealer, where the infotainment system software update was performed on several occasions; however, the failure persisted. The vehicle was not repaired. The ... Read more
Incident date: Mar 30, 2026
The contact owned a 2019 Volkswagen Atlas. The contact stated that when driving at various speeds, when veering towards the left or right with the vehicle, the vehicle would turn in the opposite direction the steering wheel was being directed. The contact would have to turn the steering wheel in the desired direction to straighten the vehicle and turn it towards the intended direction. The lane as... Read more
Crash
1 injured
Incident date: Mar 30, 2026
The contact owned a 2019 Volkswagen Atlas. The contact stated that when driving at various speeds, when veering towards the left or right with the vehicle, the vehicle would turn in the opposite direction the steering wheel was being directed. The contact would have to turn the steering wheel in the desired direction to straighten the vehicle and turn it towards the intended direction. The lane as... Read more
Crash
1 injured
Incident date: Jan 22, 2026
The contact owns a 2021 Nissan Rogue. The contact stated that the vehicle failed to start for approximately 30 minutes. Additionally, while driving 45 MPH, the vehicle jerked, the engine overheated, and the vehicle unintendedly decelerated to 15 MPH. The contact pulled over to the side of the road temporarily. The vehicle was then driven for one mile to the mother's residence. The dealer was conta... Read more
HYUNDAI
SANTA FE SPORT
(2017) - UNKNOWN OR OTHER
Mar 30, 2026
Incident date: Mar 30, 2026
March 22, 2026: driving through town when the engine started making an odd high pitched sound then lost all acceleration and had to get it towed back to my house. No indicator lights on the dashboard came on. March 26, 2026: my mechanic diagnosed it as a catalytic converter clog. 2019: vehicle was serviced at a Kia dealer for SC176 recall relating to catalytic converter failure. December 2022: ... Read more
Incident date: Mar 26, 2026
Front collision sensor has failed, on a vehicle that had 40,000 miles. This keeps the adaptive cruise being able to be used as well as automatic emergency braking.
Incident date: Jun 15, 2025
I have a master cylinder brake recall and I have taken my car to the Acura of Fort Myers dealership and they said they can’t fix the issue because parts are not available. I should receive a second notification from Acura Automobile Division when parts will be available and they won’t be available until spring of 2026 . I need my car to drive around and my concern is my safety driving the c... Read more
Incident date: Mar 25, 2026
The contact owns a 2011 Dodge Ram 1500. The vehicle was taken to a dealer to purchase a new camper. While the vehicle was parked, the dealer made the contact aware that the passenger’s side turn signal and brake lights were inoperable on the rear towing electrical system, and that the integrated fuse box needed to be replaced. The vehicle was not repaired. No warning lights were illuminated. The... Read more
Incident date: Apr 20, 2025
The contact owns a 2020 Volvo XC90. The contact stated that while driving 35-40 MPH, the message "Vehicle Not in Park" was displayed intermittently, and the vehicle stalled. The contact was able to pull over to the side of the road. The vehicle was restarted after several attempts and was driven to the residence. The vehicle was then taken to the dealer, where the contact was informed that no fail... Read more
Incident date: Sep 26, 2025
The contact owns a 2022 Ram 1500. The contact stated that while making a left turn out of the driveway, there was a clunking sound coming from the front passenger’s side of the vehicle, and the vehicle failed to steer or turn properly. The vehicle was towed to a dealer but was not yet diagnosed; however, the tow truck driver stated that the ball joint of the upper control arm on the passenger’... Read more
Incident date: Sep 26, 2025
The contact owns a 2022 Ram 1500. The contact stated that while making a left turn out of the driveway, there was a clunking sound coming from the front passenger’s side of the vehicle, and the vehicle failed to steer or turn properly. The vehicle was towed to a dealer but was not yet diagnosed; however, the tow truck driver stated that the ball joint of the upper control arm on the passenger’... Read more
Incident date: Sep 26, 2025
Vehicle suddenly and unexpectedly downshifts to first gear when driving at highway speed causing quick reduction in speed and control. No warning displays. Vehicle had also gone into limp mode about 3 months prior displaying wrench warning sign. In both cases vehicle ran fine after stopping and restarting.
Incident date: Mar 22, 2026
The contact owns a 2020 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that while attempting to clean the windshield, the windshiel... Read more
Incident date: Mar 22, 2026
Have attempted recall repairs 2 times. Was told I needed to reschedule since parts not available. I brought my vehicle in for repair 3/30/2026 @ 8:20. After noticing my car in back parking lot that did not move from at least 8:50am to 10:10am, I asked service representative what was happening. I was told I need to bring back at a later date when seatbelt parts are in. This process would take 4 hou... Read more
Incident date: Mar 23, 2026
The contact owns a 2023 Ford Bronco. The contact stated that upon inspection the hard top roof, there were several cracks formed on the roof. The vehicle was taken to the dealer where the failure was acknowledged, and it was agreed that the hard top would be replaced under warranty. After the hard top was replaced, the contact inspected the new hard top and discovered several dents and uneven surf... Read more
Incident date: Mar 23, 2026
How long do they have to complete repairs for this recall? This is an ongoing problem going back to Ford Escapes with the same problem going back to 2020. 6 years should be sufficient time for them to have come up for a solution for this recall.
Incident date: Mar 23, 2026
Component: Air Conditioning / Heater Subject: Recurrent HVAC System Failure - Passenger-Side Temperature Control Malfunction I am reporting a recurring failutre of the vehicle's HVAC system affecting the passenger-side temperature control. Specifically the passenger-side air vents intermittently and repeatedly blowing hot air while the driver-side continue to operate normally with cooled air.... Read more
Incident date: Mar 30, 2026
I own a 2025 Toyota Tundra SR5 non-hybrid. The vehicle has transmission hesitation/delayed throttle response after a rolling stop. When I slow down but do not come to a complete stop, then press the accelerator again, the truck sometimes has a 1–2 second delay before it responds and begins moving/accelerating. After the delay, acceleration can come in suddenly, which makes the vehicle feel unpre... Read more
Incident date: Mar 30, 2025
Hyundai/Genesis 2026 GV70 2.5T Advanced. Drivers side instrument cluster goes blank/black, dangerous. Contacted Genesis Customer Care, doesn't know how to fix my model/trim. Representative, hung up on me. Dealer: Homestead Hyundai/Genesis doesn't have tools to fix the problem..
Incident date: Mar 27, 2026
About a year ago (2025 at about 65,000 miles) the first warning light that came on was the check engine light, but it only came on once,then went out. The next time we drove the car, the indicator light was the 4 wheel drive was unavailable/needed servicing. We took it to a very respected mechanic who gave us the bad news that it was the Power Transfer Unit, the cost would be upwards of $3,500 and... Read more
Incident date: Mar 27, 2026
Vehicle is subject to two active safety recalls, both listed as “remedy not available.” One recall involves a potential engine defect related to manufacturing debris, which may result in engine damage and sudden loss of motive power. Manufacturer recall documentation indicates this condition may increase the risk of a stall, particularly under sustained load such as towing or highway operatio... Read more
HYUNDAI
SANTA FE SPORT
(2018) - VISIBILITY/WIPER
Mar 29, 2026
Incident date: Mar 29, 2026
Vehicle is subject to two active safety recalls, both listed as “remedy not available.” One recall involves a potential engine defect related to manufacturing debris, which may result in engine damage and sudden loss of motive power. Manufacturer recall documentation indicates this condition may increase the risk of a stall, particularly under sustained load such as towing or highway operatio... Read more
HYUNDAI
SANTA FE SPORT
(2018) - UNKNOWN OR OTHER
Mar 29, 2026
Incident date: Mar 29, 2026
Sunroof exploded outwards towards traffic while driving on highway. It caused a loud shot gun sound which cause occupations of our vehicle to panick none the less vehicles behind us got the shattered glass. No warning signs to even look for nor hear. Have called auto places all around us to no avail on getting it fixed. Isn't worth the insurance hike if we cannot even find someone to fix the probl... Read more
Incident date: Mar 25, 2026
The component that malfunctioned was the transfer case, the vehicle was already repaired so an inspection isn't possible anymore. The vehicle behaved as normal until the accelerator was pressed enough to make the front wheels lose traction, in which the vehicle couldn't send power to the rear, because the transfer case was shredded up. When needing to accelerate quickly in traffic, the vehicle wou... Read more
Incident date: Jul 30, 2025
1. Dash Board has several cracks especially over airbag. 2.The location and severity of the cracks raises concerns regarding the structural integrity of the dashboard during a collision and the potential for obstructed airbag deployment. 3.It has not been inspected. I plan to carry it to the dealer tomorrow. 4.There were no warnings. I just realized the cracks a few weeks ago. I had seen them p... Read more
Incident date: Jul 30, 2025
The dash board lights up and the check engine light comes. It’s hard to accelerate or reverse and its idles high. I have replaced coils, spark plugs, censors and it’s costs me thousands of dollars and it’s still not fixed.
Incident date: Dec 1, 2025
Components are the HEAD UP DISPLAY (HUD) and the WINDSHIELD. The HUD mechanism is located on, and in, the dashboard. It projects/displays driving information on to the windshield at eye level of driver. During day time, typically bright, sunny days, the HUD also casts a blue reflection onto the windshield, typically a blue oval that can vary in size depending on direction of travel and location of... Read more
Incident date: Feb 23, 2026
The Chevrolet Equinox EV emits an unusual and loud sound while in "Drive" or "Reverse" and stopped or at low speed. The sound has widely been described as "angelic" - it is a higher pitched sound which does not sound similar to any other vehicle or even a "white noise" sound. This sound is played both inside and outside the vehicle, but only up to a specific speed threshold. I believe that the u... Read more
Incident date: Feb 23, 2026
Transmission has started to whine, my understanding is this is common for the transmission I have. I have had this verified by 2 different garages. There are no engine lights showing. The noise started around 90K.
Incident date: Feb 23, 2026
Have had to replace the VVT solenoids several times within a year spam. Had to replace the rear main seal because it blew out due to carbon build up. Having issues with excessive oil consumption. Now the vehicle just started with: going from a stop position to accelerating at low speeds the vehicle stalls and dies. I want GM to take accountability and fix this issue as it is a safety issue to myse... Read more
Incident date: Mar 29, 2026
I am the lessee of a 2024 Ford F‑150 Lightning XLT, VIN [Insert VIN], and I am submitting this description due to repeated failures, recalls, and safety-related defects that have significantly impacted the safe operation, reliability, and value of my vehicle. Since taking delivery, the vehicle has experienced multiple malfunctions in critical systems that have been confirmed by the dealership an... Read more
Incident date: Feb 10, 2026
System states Pre System Collision Malfunction- Parking Brake Malfunction- secondary collision Malfunction warnings. AWD system malfunctions
Incident date: Mar 13, 2026
I bought a new 2026 Subaru Outback Limited XT which came with Bridgestone ECOPIA H/L 422 Plus 225/55R19 99H. Went on a trip and noticed when going 60mph and above a low humming noise and felt a vibration in the steering wheel and floor. This happens on all road surfaces, concrete, blacktop etc. Took car to the dealer, they drove it and confirmed what I was noticing, after doing a road force balanc... Read more
Incident date: Mar 27, 2026
I bought a new 2026 Subaru Outback Limited XT which came with Bridgestone ECOPIA H/L 422 Plus 225/55R19 99H. Went on a trip and noticed when going 60mph and above a low humming noise and felt a vibration in the steering wheel and floor. This happens on all road surfaces, concrete, blacktop etc. Took car to the dealer, they drove it and confirmed what I was noticing, after doing a road force balanc... Read more
Incident date: Mar 26, 2026
Vehicle lights turned off while driving home with my family. Pulling over and turning off and on the car reset the problem. When lights turned off I received a warning light identifying a faulty right headlight and faulty left headlight. No accident and vehicle is currently outside manufacture warranty.
Incident date: Mar 1, 2026
My 2016 Hyundai Genesis started flashing a code stating “Check PSB” only a week after buying the car. PSB means Pre-active Seat Belt. The seat belts somehow interlink with the fuel pump. My car has a faulty fuel pump module, causing the PSB warning to flash, even when the vehicle is in motion. It also causes a loud humming coming from the rear of my car, as I accelerate. I’ve done research, ... Read more
Incident date: Mar 1, 2026
My 2016 Hyundai Genesis started flashing a code stating “Check PSB” only a week after buying the car. PSB means Pre-active Seat Belt. The seat belts somehow interlink with the fuel pump. My car has a faulty fuel pump module, causing the PSB warning to flash, even when the vehicle is in motion. It also causes a loud humming coming from the rear of my car, as I accelerate. I’ve done research, ... Read more
Incident date: Mar 1, 2026
There is a class action lawsuit for 2021-2023 Jeeps where the power steering catches fire. That happened to us.
Fire
Incident date: Mar 20, 2026
Noticeably rough transitions between gears, particularly in the 3-4 and 4-5 shift ranges. sometimes a jerking sensation before shifting gears, not consistent. took vehicle to transmission shop. they found nothing mechanically wrong with transmission.
Incident date: Mar 28, 2026
Multiple warning lights were turning on then turning off in their own, typically 2-3 days later. However while on, all ADAS showed errors and did not work. Most recent time, had an elevation changed (over 6000 ft), lights came cascading on parked safely. Next morning, car would not accelerate/was extremely jerky. Turned off waited turned back on, while lights were on car felt to be running fine.... Read more
Incident date: Mar 28, 2026
My 2025 Hyundai Palisade is currently subject to multiple safety recalls affecting occupant safety. These include a recall involving seat belt buckle assemblies in the front and second row seating positions, as well as a separate recall involving the third-row seating area where the vehicle may not meet federal safety standards for occupant protection and may increase the risk of injury during a ... Read more
Incident date: Mar 28, 2026
My 2025 Hyundai Palisade is currently subject to multiple safety recalls affecting occupant safety. These include a recall involving seat belt buckle assemblies in the front and second row seating positions, as well as a separate recall involving the third-row seating area where the vehicle may not meet federal safety standards for occupant protection and may increase the risk of injury during a ... Read more
Incident date: Mar 28, 2026
Incident Date: 12/28/2025 Location: [XXX] Related Recall: 23V905 / 23S64 On December 28, 2025, while driving at highway speeds on [XXX] , my 2020 Ford EcoSport suffered a sudden engine fire. There were no prior dashboard warnings or "Check Engine" lights until the fire began, the vehicle speed started to slow down itself, and I immediately pulled over on the side of the interstate. I turned of... Read more
Fire