Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 78,021 complaints for HYUNDAI
Incident date: Apr 6, 2026
I took this vehicle in for the recall that GM had indicated. The vehicle was taken to a GMC dealer and “passed” the PICO test and the oil was changed out as recommended. Two weeks ago, the engine completely seized while driving in the interstate and was towed back to the dealership. I am now waiting on engine replacement after passing their solution. The car has roughly 30,000 miles on it.
Incident date: Apr 6, 2026
My vehicle has a piston slap ticking issue and Hyundai will not help me fix this because it’s a common issue by Hyundai.
Incident date: Apr 6, 2026
I leased this vehicle in Oct2019 and then brought this vehicle and till date did 44710 miles and on 2/25 we had multiple warnings on the dashboard regarding lane assist failure, adaptive cruise control, break system failure, forward collision failure and many more warnings, we took it to Honda Dealer to investigate and they said that he don’t Monocular camera has to be replaced with a estimate... Read more
Incident date: Apr 5, 2026
leak in cam carrier gasket caused large ammounts of smoke to fill engine bay and enter cabin air system. Struggled to breath and vision to an extent was obstructed. when car was parked, smoke continued to fill the engine bay. problem was confirmed by an independent technitian, with the vehicle undergoing a complete inspection about a year ago from the dealership of purchase. no warning lamps turne... Read more
Incident date: Apr 6, 2026
The rod barring failed in my engine. I broke down in the middle of the parkway with my daughter. This is my third Kia optima that has had this issue but the dealership is stating there is not a recall on this model. The check engine light did not come on except when the car lost all power.
Incident date: Apr 2, 2026
I am submitting this complaint regarding a serious safety‑related failure involving the Totally Integrated Power Module (TIPM) in my 2017 Dodge Durango. Although my vehicle is not included in the 2011–2013 recall window for Safety Notice R0 / NHTSA 14V‑115, it experienced the same dangerous malfunction described in that recall. The TIPM failed without warning and caused a catastrophic failu... Read more
Incident date: Apr 2, 2026
I am submitting this complaint regarding a serious safety‑related failure involving the Totally Integrated Power Module (TIPM) in my 2017 Dodge Durango. Although my vehicle is not included in the 2011–2013 recall window for Safety Notice R0 / NHTSA 14V‑115, it experienced the same dangerous malfunction described in that recall. The TIPM failed without warning and caused a catastrophic failu... Read more
Incident date: Apr 2, 2026
The contact owns a 2021 Jeep Grand Cherokee. The contact stated that while driving at various speeds, the vehicle hesitated while depressing the accelerator pedal and attempting to overtake another vehicle. The RPM was extremely elevated; however, the vehicle failed to respond as intended. The contact pulled over to the shoulder of the roadway and restarted the vehicle before resuming normal drivi... Read more
Incident date: Mar 1, 2026
My vehicle experienced complete engine loss while driving due to a crankshaft failure. There were no warning lights, no messages, and no indication of a problem. The vehicle suddenly lost all power in traffic and then the engine seized completely. This is extremely dangerous and could easily cause a crash. The dealership confirmed this is part of the known national crankshaft defect, but the repl... Read more
Incident date: Apr 4, 2026
I have 2 issues going on with my vehicle. The trim on the outside of my doors is coming off which I know was a recall for some telluride vehicles about this old. Also ive been having some electrical issues/hot smell like something is burning if the heated seats get turned on.
Incident date: Apr 4, 2026
The contact owns a 2020 Jeep Wrangler. The contact stated that while operating the vehicle, the instrument panel was black and failed to operate. The vehicle mileage and oil change intervals were not available due to the failure. The contact referenced NHTSA Campaign Number: 24V652000 (ELECTRICAL SYSTEM); however, the VIN was not associated with the recall repair. The dealer was notified of the fa... Read more
Incident date: Mar 27, 2026
When braking my 2022 Hyundai Tucson to come to a stop, the vehicle continues to accelerate. I have to release the brake and re-apply the brake to fix the acceleration problem. I check the internet on this problem. They internet says it is a software problem. The vehicle shows no code and the dealer says they don't have a problem. The dealer has not check for the problem since there is no code. No ... Read more
Incident date: Apr 2, 2026
The contact owns a 2016 Ford Escape. The contact stated that while attempting to reverse, the rear-view camera became inoperable. The contact stated that the rear-view camera image failed to function properly, and the image was intermittently displayed. The contact received notification of NHTSA Campaign Number: 25V695000 (Back Over Prevention); however, the part to do the recall repair was not ye... Read more
Incident date: Apr 3, 2026
My son's car was hit by this Buick while he was making a right turn. The driver of the Buick was not paying attention and thought he had already turned. She accelerated into him and AEB did not prevent it. We are not sure why this Buick's ADAS failed. It is not our car, but that of the person who hit us. I don't know the answers to the above question as we were not the driver and it is not our car... Read more
Crash
Incident date: Apr 3, 2026
My son's car was hit by this Buick while he was making a right turn. The driver of the Buick was not paying attention and thought he had already turned. She accelerated into him and AEB did not prevent it. We are not sure why this Buick's ADAS failed. It is not our car, but that of the person who hit us. I don't know the answers to the above question as we were not the driver and it is not our car... Read more
Crash
Incident date: Apr 3, 2026
The contact owned a 2017 Kia Sorento. The contact stated that while her husband was driving at an undisclosed speed, the vehicle hesitated to accelerate as needed. No warning light was illuminated. The contact's husband noticed a cloud of smoke in the rearview mirror, but the contact stated that the smoke was coming from the engine compartment. The contact's husband pulled over, and she, her husb... Read more
Fire
Incident date: Apr 2, 2026
On April 2, 2026, the engine in my 2017 Hyundai Santa Fe failed catastrophically while my wife was driving. The vehicle lost power suddenly and completely. There was no warning and no prior symptoms. She was able to pull over safely in a residential area. The vehicle was towed to an authorized Hyundai dealer, where the service representative suspects connecting rod bearing failure—the same fail... Read more
Incident date: Apr 6, 2026
The contact owns a 2025 GMC Acadia. The contact stated that while driving 70 MPH, the sunlight reflecting off the dashboard chrome onto the windshield was blinding, forcing the driver to use a cardboard to protect their eyes. The contact stated that the failure had been recurring while driving. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not... Read more
HYUNDAI
TUCSON HYBRID
(2024) - SERVICE BRAKES
Apr 6, 2026
Incident date: Mar 6, 2026
The contact owns a 2015 Chevrolet Tahoe. The contact stated that while driving approximately 60 MPH, the braking system's failure message was displayed. The contact stated that the vehicle had stopped independently. The vehicle was turned off and restarted and continued driving, but stated that the warning light was illuminated while driving downhill. The contact had taken the vehicle to a dealer,... Read more
HYUNDAI
TUCSON HYBRID
(2024) - SERVICE BRAKES, HYDRAULIC
Apr 6, 2026
Incident date: Mar 6, 2026
The contact owns a 2015 Chevrolet Tahoe. The contact stated that while driving approximately 60 MPH, the braking system's failure message was displayed. The contact stated that the vehicle had stopped independently. The vehicle was turned off and restarted and continued driving, but stated that the warning light was illuminated while driving downhill. The contact had taken the vehicle to a dealer,... Read more
HYUNDAI
TUCSON HYBRID
(2024) - STEERING
Apr 6, 2026
Incident date: Mar 6, 2026
This vehicle was purchased in 2021, while the vehicle was under warranty, we had issues with the travel assist 2 times. The vehicle was taken twice to the main VW dealership to fix the issue with the travel assist. Both times they change the entire steering mechanism and the vehicle worked fine after that. Recently, the car started having issues again with the travel assist but now it’s not unde... Read more
Incident date: Mar 3, 2026
The contact owns a 2020 Ford F-350. The contact stated that while parked and turned off, he observed a loud explosion noise while he was inside his residence. The contact stated that he left his residence to investigate, and he observed the front of the vehicle and the cabin of the vehicle engulfed in flames. The fire department was called, and they extinguished the fire. Medical attention was not... Read more
Fire
Incident date: Mar 3, 2026
My vehicle was leaking oil an oil change. My vehicle started having a knocking sound. I am a single parent of a [XXX] child. The car would suddenly stop while I was driving which put me and my daughter's safety at risk. I took if to Southern Kia Greenbriar dealership to have a diagnostic test on Jan 17, 2026. [XXX] from the dealership confirmed my vehicle needs a new engine. It could be covered ... Read more
Incident date: Mar 3, 2026
My vehicle was leaking oil an oil change. My vehicle started having a knocking sound. I am a single parent of a [XXX] child. The car would suddenly stop while I was driving which put me and my daughter's safety at risk. I took if to Southern Kia Greenbriar dealership to have a diagnostic test on Jan 17, 2026. [XXX] from the dealership confirmed my vehicle needs a new engine. It could be covered ... Read more
Incident date: Mar 13, 2026
The air conditioning system on my 2017 Honda Accord Hybrid has failed due to a refrigerant leak. The symptoms began with a complete loss of cooling on the driver’s side while the passenger side remained cool. Eventually, the system failed to provide cool air to the entire cabin. This is a significant safety concern as the failure of the A/C system prevents the climate control from effectively de... Read more
Incident date: Mar 31, 2026
The contact owns a 2018 Dodge Journey. The contact stated that while attempting to reverse, the back over prevention camera was foggy or the image was displayed upside down. An independent mechanic was not contacted. The vehicle was taken to an independent mechanic to be diagnosed, and the contact was informed that the back over prevention camera wiring harness needed to be replaced. The vehicle w... Read more
Incident date: Mar 31, 2026
While driving my 2025 Kia K4, the steering system failed and became unresponsive. I was unable to steer the vehicle as intended. The exact cause of the steering failure is UNKNOWN at this time. The vehicle and steering components are available for inspection upon request. The loss of steering control put my safety and passengers riding at serious risk because I could not properly control the dire... Read more
Crash
HYUNDAI
SANTA FE SPORT
(2015) - ELECTRICAL SYSTEM
Apr 6, 2026
Incident date: Mar 14, 2026
Truck lost all electrical power while backing a trailer up. Engine died, no steering, no brakes, no power on dash, no emergence brakes, no power to door locks, no power to windows. If vehicle had been moving any faster no telling what could have been. Vehicle was towed to ford dealership and zero reasons for such a total loss of power. When vehicle was finely stopped and put in park the key was ... Read more
Incident date: Apr 6, 2026
The contact owns a 2022 Lincoln Navigator. The contact received notifications of NHTSA Campaign Numbers: 25V455000 (Fuel System Gasoline) and 26V165000 (Back Over Prevention, Electrical System); however, the parts to do the recall repairs were not yet available. The dealer was contacted. The vehicle was not diagnosed or repaired. The dealer confirmed that parts were not yet available. The manufact... Read more
Incident date: Apr 6, 2026
I am reporting a potential safety defect in BMW vehicles equipped with the B58TU engine, primarily model years 2019–2021. These vehicles use an oil pump containing an internal plastic component responsible for regulating oil pressure. This component has been reported to fracture in service, resulting in sudden and complete loss of oil pressure. Failures commonly occur during cold starts in low ... Read more
Incident date: Apr 6, 2026
Around 80k miles the ABS module went bad giving a C-2200-49 code and displaying the traction control light, abs light and red brake light illuminated. A new module is estimated at 6 months wait time, mine was ordered in September 2025 and just arrived in April 2026, my vehicle could not pass state inspection until the issue was fixed.
HYUNDAI
SANTA FE SPORT
(2014) - FUEL/PROPULSION SYSTEM
Apr 5, 2026
Incident date: Mar 17, 2026
My 2018 Honda CR-V (1.5L Turbo) has a confirmed fuel leak dripping directly onto the starter motor, creating an immediate fire hazard. A Honda dealer (Inv #XXX) diagnosed codes P219C and P219D, which are explicitly covered under Honda Service Bulletin 20-038 for a 150,000-mile warranty extension. Despite the vehicle having 131,528 miles, Honda Corporate is refusing to honor the warranty extension,... Read more
Incident date: Dec 5, 2025
Vehicle Production Date: January 2014 Related Recall: Subaru WTM-73 / NHTSA ID 16V738 (revised July 11, 2017 as WTM-73R) Recall Coverage Production End Date: September 13, 2013 Mileage at First Incident (March 2024): 79,268 Mileage at Second Incident (February 2026): 92,325 The secondary air pump failed in March 2024 (79,268 miles) and again in February 2026 (92,325 miles) just 13,057 miles late... Read more
Incident date: Apr 2, 2026
My vehicle started cycling between all of the check engine types of lights to include the emissions system. When taking it to my local Honda dealership, they determined that it was my front camera (multi-purpose camera internal failure). After some research and speaking to the service department, this major safety failure has been happening to many other Honda vehicles. The emissions system failur... Read more
Incident date: Apr 2, 2026
My vehicle started cycling between all of the check engine types of lights to include the emissions system. When taking it to my local Honda dealership, they determined that it was my front camera (multi-purpose camera internal failure). After some research and speaking to the service department, this major safety failure has been happening to many other Honda vehicles. The emissions system failur... Read more
Incident date: Feb 6, 2026
My vehicle started cycling between all of the check engine types of lights to include the emissions system. When taking it to my local Honda dealership, they determined that it was my front camera (multi-purpose camera internal failure). After some research and speaking to the service department, this major safety failure has been happening to many other Honda vehicles. The emissions system failur... Read more
Incident date: Feb 6, 2026
The sunroof mechanism in the vehicle jammed and broke out of the track. When my wife drove the vehicle in the interstate the sunroof began to vibrate and move around. She was afraid the glass was about to fly out and possibly hit a vehicle behind her. She had to reduce her speed excessively and my daughter had to hold on to the sunroof all the way home. The vehicle is well maintained with approx ... Read more
Incident date: Apr 5, 2026
Two safety recalls are on the vehicle including defective seatbelts and inadequate safety from bodily injury in a rollover with no available fixes or repairs making the vehicle unsuitable and unusable for a family. I can no longer drive this car.
Incident date: Mar 20, 2026
This complaint is a follow-up to NHTSA complaint number 11729095. Since submitting the original complaint, the issue has continued and is now occurring while the vehicle is in motion. The vehicle is experiencing intermittent electrical and communication failures affecting multiple systems. The issue began approximately three weeks ago after completing a normal drive and has persisted since that ... Read more
Incident date: Mar 20, 2026
This vintage 2014 Audi A5 has a well known serious rust perforation issue with the rear subframe. The corrosion / rust through of two major holes, approx 3 inches in diameter, causing structural failure of the sub frame. This is a major saftey concern with these cars from model year 2009 thru 2017. The only remedy is replacement of the sub frame under Audi's 12 year rust perforation warrant... Read more
Incident date: Apr 4, 2026
Dear National Highway Traffic Safety Administration (NHTSA), I am submitting a formal safety complaint regarding my 2022 Nissan Leaf due to repeated and sudden battery failure that has created unsafe driving conditions. Over the past several months, my vehicle has experienced severe and unpredictable battery drain. Even after a full charge (approximately 100 miles indicated), the battery rapidly... Read more
Incident date: Mar 27, 2026
The sunroof shattered while I was driving. There were no other vehicles around me or on the street. I heard a loud bang and glass rained down on me. The glass is pitched upward like it exploded from the inside. There is no other damage to my car. I had no warning other than the loud bang. When I am not out, my car is in a garage it never sits outside.
Incident date: Jan 1, 2026
I purchased my 2025 GMC Acadia on March 26, 2025. // My vehicle began to have electrical/communication/system issues in August 2025. // I took my vehicle to the dealer to address these issues at this time. When I got to the dealership, a representative performed diagnostics, and said "I can't even get a read on this. There is no signal coming from your module. You need to contact OnStar about this... Read more
Incident date: Jan 1, 2026
Instrument cluster completely failed and went black while driving, causing loss of speedometer, fuel gauge, and warning indicators. •Started intermittent, now permanently failed •Mileage (~65,000) •No warning before failure •Occurs every time vehicle is driven •Safety issue: cannot monitor speed or fuel There currently is not a recall for my vin but other vins are covered and get fixed... Read more
Incident date: Jan 1, 2026
When attempting to engage the Left turn signal, the lever has to be pushed down several times to "catch or engage" and stay engaged. Frequently it won't stay engaged and turns off before the turn is completed. (The Right turn signal works properly). This happens 8 out of 10 times on a consistent basis. The dealer shop supervisor and tech test drove it as well as another brand new lot vehicle... Read more
Incident date: Sep 26, 2025
Spark plug cylinder 1 gets stuck trying to replace which causes vehicle to misfire
Incident date: Jan 10, 2026
Engine seized driving down the interstate doing 65 MPH in rush hour traffic could have been rear ended or hit vehicles around me trying to get off the road. Complete loss of power. Power steering was still active brakes were barely working. No warning lights (I had the knock sensor recall performed). Engine simply locked up solid. I was able to safely make it to the disabled vehicle lane and put t... Read more
Incident date: Jan 10, 2026
On June 13, 2025, the fuel pump was replaced due to a recall. After the fuel pump was replaced and, in particular, after reading the Honda forums for this car, all the warning lights in the instrument cluster came on. After my mechanic checked my car and, with his knowledge of this type of vehicle, he recommended replacing the fuel injectors at 86,000 miles. Honda recommends replacing the fuel inj... Read more
Incident date: Apr 4, 2026
Emission systems problem and parking brake problem lights came on simultaneously. Mechanic has not been able to figure out the problem Replaced vent valve
Incident date: Apr 4, 2026
Owner bought new 2021 Camry XLR 4 cylinder all wheel drive. It currently has 39,000 miles on it. No problems until January 25, 2026. It was 11 degrees below zero, my car had the original battery. Car started without issue, I return to house to "warm it up" prior to driving. Upon my return I had multiple error codes; 1. AWD System Malfunction, 2 WD Engaged (Visit your Dealer), Secondary Collision B... Read more