Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 76,133 complaints for HYUNDAI
HYUNDAI
VELOSTER N
(2022) — ENGINE
Feb 8, 2026
Incident date: Feb 8, 2026
My 2016 Jaguar Land Rover Discovery Sport is displaying a CHECK ENGINE light. After having it seen by mechanics I'm told the Turbo-Manifold is faulty-CRACKED-and must be replaced, not safe to drive. It demonstrates by having noxious fumes enter the cabin, causing ill effects-not operable subject to dire illness. Should be part of RECALL. Please advise. [XXX] [XXX] [XXX] INFORMATION REDACTED PU... Read more
HYUNDAI
VELOSTER N
(2022) — LANE DEPARTURE: ASSIST
Feb 8, 2026
Incident date: Feb 8, 2026
Went to back out of a parking space got a “check lane keep assist” warning on dash as well as red steering light. Steering was totally locked up luckily I was parked but if I was driving It could’ve caused a serious issue. I’ve seen multiple other people with this vehicle have had this problem as well and still no recall.
Incident date: Feb 8, 2026
While driving down the road at 60 mph the roof and side airbags deployed on both sides of the Truck with no collision only driving down the road. The vehicle was inspected by GM and they claiming no defect on their side. However Recall N202324251 Roof Rail Air Bag Inflator May Rupture, for other 2016 Chevy Silverado's 2500 exists. This is large safety issue and wondering if the VIN was missed g... Read more
Incident date: Feb 8, 2026
When My wife was driving our car on the highway today to work, the car suddenly threw a "check hybrid system - pullover safely" light when she was at highway speeds. She was able to luckily pull over quickly onto the shoulder before the car completely powered down. This is incredibly dangerous. She had to click on the reset 12 volt hybrid battery button in the car to get it started again but the c... Read more
Incident date: Feb 7, 2026
I am filing this complaint regarding a suspected safety defect involving the Theta II engine in my 2015 Kia Sorento. The vehicle developed progressive engine failure symptoms including: Engine knocking and abnormal mechanical noise Loss of power while driving Misfire conditions Excessive oil consumption Progressive deterioration of engine performance These symptoms began at approximately 150,000 m... Read more
Incident date: Feb 7, 2026
What failed: On February, 6, 2026, I experienced a complete failure of my Ioniq 5's electrical system due to the ICCU failing. Heard a loud "pop" and eight seconds later it reported a warning to check the vehicle's electrical system and 24 seconds after the pop it then chimed repeatedly saying to pull over immediately and come to a complete stop. The vehicle is currently at a nearby My safety: On... Read more
Incident date: Feb 7, 2026
What failed: On February, 6, 2026, I experienced a complete failure of my Ioniq 5's electrical system due to the ICCU failing. Heard a loud "pop" and eight seconds later it reported a warning to check the vehicle's electrical system and 24 seconds after the pop it then chimed repeatedly saying to pull over immediately and come to a complete stop. The vehicle is currently at a nearby My safety: On... Read more
Incident date: Feb 8, 2026
General Grabbers AT Driving center lane on clear highway. Tire had a complete sidewall blow out total separation of sidewall and tread. Almost lost control of vehicle. Brand new vehicle with only 400 miles on it. Location on the outside of the sidewall. We saved the tire if you would like us to send it in for inspection.
Incident date: Feb 8, 2026
Component or system that failed or malfunctioned: The electronic throttle control system and/or the powertrain control system malfunctioned, causing the vehicle to accelerate automatically and involuntarily. How safety was put at risk: The malfunction caused a collision with another vehicle and a structure. The failure placed the safety and physical integrity of two individuals at serious risk. ... Read more
Crash
Incident date: Feb 8, 2026
Component or system that failed or malfunctioned: The electronic throttle control system and/or the powertrain control system malfunctioned, causing the vehicle to accelerate automatically and involuntarily. How safety was put at risk: The malfunction caused a collision with another vehicle and a structure. The failure placed the safety and physical integrity of two individuals at serious risk. ... Read more
Crash
Incident date: Feb 3, 2026
I am experiencing an ongoing issue with my vehicle’s rear passenger door. The door frequently cannot be opened from either the inside or the outside. At first, I believed the problem was related to the child safety lock. However, even after confirming that the child safety lock is fully disengaged, the door still fails to open from both inside and outside. Occasionally, after turning the vehic... Read more
Incident date: Feb 2, 2026
Known problem of oil consumption . 1 week used 3 quarts . Wife driving down road oil light. Engine light seconds later engine seized at 55mph.lucky to drift off road.
Incident date: Jan 23, 2026
While driving in the evening with an estimated 180 miles range remaining a "pop" noise was heard. About a minute later a vague warning message the car had not displayed before appeared. We tried to make it home but concerning (and still vague) messages kept appearing quite rapidly. The car slowed down and came to a halt and died in an intersection. This all happened within five minutes of hearing ... Read more
Incident date: Aug 18, 2025
Truck sometimes roughly downshifts. I always thought it was normal, but I see that others may be experiencing the same transmission issues. It has happened many times. I only have 77,000 miles.
Incident date: Apr 1, 2025
Airbag light came on intermittently at first, then constantly in 2023. It was determined to be a defective ODS in the passenger seat, and was repaired at Subaru’s expense “Goodwill” on November 2 2023. Again in 2025, the SRS alert appeared intermittently at first, then continuously that the system needed service. The car was at Fox Subaru for 8 days, and eventually I was told by Subaru Cu... Read more
Incident date: Feb 28, 2025
I was travelling southbound on a main urban street. I was approaching an interesting with a feeder road to a major freeway. I was in a line of cars making a right hand turn onto this feeder. Just before I was about to start turning right, the Tucson Hybrid suddenly and unexpectedly smalled on the brakes and I came to a full stop. I was HIT FROM BEHIND. There was minimal damage to the car tha... Read more
Crash
Incident date: Dec 19, 2025
When I closed my driver's door, the rear window shattered. Glass came into the vehicle when this happened. I had it repaired the next day by Safelite. I made an insurance claim but still had to pay $500 deductible. There was no warning that such a break could happen. There was no prior damage to the window or tailgate at all. I see online there are other instances of this reported, but uns... Read more
Incident date: Dec 19, 2025
-I had just exited from the highway and was driving into my town. While doing so, I had both hands on the steering wheel and suddenly the car started beeping and flashing warnings/ alerts indicating that my hands were not on the steering wheel, which they were. Within seconds the car began to deaccelerate and pull me off the road to my right hand side. I initially had no control over the vehicle. ... Read more
Incident date: Dec 19, 2025
-I had just exited from the highway and was driving into my town. While doing so, I had both hands on the steering wheel and suddenly the car started beeping and flashing warnings/ alerts indicating that my hands were not on the steering wheel, which they were. Within seconds the car began to deaccelerate and pull me off the road to my right hand side. I initially had no control over the vehicle. ... Read more
Incident date: Feb 6, 2026
I have and am the original owner of a Kia Cadenza 2017 with the 3.3L Lambda engine (same engine as the Sorento lawsuit). The vehicle is currently at the dealership getting repaired due to carbon buildup causing the fuel injectors to malfunction( despite of consistently being on top of maintenance and oil changes).I have read online of lots of users with failed engines due to carbon buildup in thes... Read more
Incident date: Dec 10, 2025
ICCU failed. Car had gone into turtle mode on the highway and was brought to the dealership who could find no problem. Fortunately the ICCU went fully bad at home so safety was not a concern as it could have been. Also I have reported that the lack of a preconditioning button on the touchscreen creates distracted driving. One time I had to wade through navigation menus to disable since I would n... Read more
Incident date: Feb 4, 2026
Sometimes when stopped at a light and turning onto another street the car loses acceleration. The cars power does not shut off but causes a delay in the acceleration when turning or accelerating. I brought my vehicle to the dealership and they test drove it and hooked it up to the coding machine and said no codes came up and there isn’t a recall. However I looked and it said there is a recall on... Read more
Incident date: Oct 9, 2025
This happened mid-Jan 2026. I started my car with the key to remote start to start defrosting it. I noticed that my driver side mirror was cracked vertically. There was no other damage or any spot that would have been an impact point. It had not been there the night before. It's available for inspection. The mirror is still usable but since it has a crack it is distorted and it takes longer to c... Read more
Incident date: Jan 27, 2026
The front lower ball joints have repeatedly failed under recall. The dealer says I now have to pay to have it repaired properly, under recall
Incident date: Jan 26, 2026
The brake booster went out first, replaced the brake booster and master cylinder, 2 calipers, brake pads, and rotors. The next option was to replace the brake lines. The problem was not solved; the calipers still locked up.
Incident date: Feb 1, 2022
The back camera screen went blue, even though I already replaced the camera as per the previous recall. This time, the entire screen went blue.
Incident date: Dec 17, 2025
Description of the Defect: While driving with Full Self-Driving (FSD) engaged, the vehicle's primary computer shuts down and reboots, causing a sudden loss of all safety features, including Blind Spot Monitoring, Lane Departure Warning, Forward Collision Warning, and the driving visualization. The cameras go black while the vehicle is in motion. The Trigger: The failure is triggered by high elect... Read more
Incident date: Dec 17, 2025
Since December my car has been burning oil at a fast rate. My husband has already had to add an additional 4 quarts since my last service 3000 miles ago. I have read and heard from others with a Santa Fe that they are having to replace their engines because of this. They are under warranty. Unfortunately I am not. I’ve already dealt with a white paint issue with Hyundai. I called couple weeks a... Read more
Incident date: Dec 17, 2025
Since December my car has been burning oil at a fast rate. My husband has already had to add an additional 4 quarts since my last service 3000 miles ago. I have read and heard from others with a Santa Fe that they are having to replace their engines because of this. They are under warranty. Unfortunately I am not. I’ve already dealt with a white paint issue with Hyundai. I called couple weeks a... Read more
Incident date: Jan 4, 2026
Since December my car has been burning oil at a fast rate. My husband has already had to add an additional 4 quarts since my last service 3000 miles ago. I have read and heard from others with a Santa Fe that they are having to replace their engines because of this. They are under warranty. Unfortunately I am not. I’ve already dealt with a white paint issue with Hyundai. I called couple weeks a... Read more
Incident date: Jan 4, 2026
The ICCU on our 2024 IONIQ 5 (VIN: [XXX] ) failed on January 4, 2026, along with the 12‑volt battery. The vehicle had only 5,034 miles on it and was just 12 months and 14 days past our purchase date of December 21, 2024. At the time of the incident, the car was charged to 79% when it suddenly entered turtle mode. We were close enough to home to return safely, but the following day the vehicle h... Read more
Incident date: Jan 4, 2026
The ICCU on our 2024 IONIQ 5 (VIN: [XXX] ) failed on January 4, 2026, along with the 12‑volt battery. The vehicle had only 5,034 miles on it and was just 12 months and 14 days past our purchase date of December 21, 2024. At the time of the incident, the car was charged to 79% when it suddenly entered turtle mode. We were close enough to home to return safely, but the following day the vehicle h... Read more
Incident date: Dec 29, 2025
Car has 28k miles. It is driven by a [XX] year old. It is a Jeep GC Summit which is top of the line for Jeep. Both headlights were blown and the dash warning system never alerted that the lights were out. Car is equipped with the headlight monitoring system. She never drives at night so I cannot give you an exact date but we think it has been out since 2024 which is the last Texas inspection ... Read more
Incident date: Dec 29, 2025
The Integrated Charging Control Unit (ICCU) has intermittent failures. During the last failure, my wife was on a busy freeway (Interstate 5 near Hwy 120 northbound) in heavy but fast moving traffic. She was driving in the #2 lane (of 4 lanes) when she experienced sudden loss of propulsion. The vehicle slowed to 5 MPH in traffic that was moving 70 to 80 MPH. She had to traverse through the #3 a... Read more
Incident date: Dec 29, 2025
The Integrated Charging Control Unit (ICCU) has intermittent failures. During the last failure, my wife was on a busy freeway (Interstate 5 near Hwy 120 northbound) in heavy but fast moving traffic. She was driving in the #2 lane (of 4 lanes) when she experienced sudden loss of propulsion. The vehicle slowed to 5 MPH in traffic that was moving 70 to 80 MPH. She had to traverse through the #3 a... Read more
Incident date: Dec 31, 2025
My family and I was I involved in a hit and run accident. My minor child is still suffering from shoulder/rotator cuff injuries. Hewas in the process to start conditioning for football. The seatbelt on the day of the accident did not lock. GM sent a criminal investigator not a trained engineer for the vehicle. The seatbelts needs to be inspected. The motor/transmission is making a ticking sound.
Incident date: Dec 31, 2025
While driving the dashboard headlights and all safety systems shut off for a brief period and then reset and if driving at night this leaves you completely in the dark till the system resets. All lights exterior and interior all the safety sensors, adaptive cruise control everything shuts off. Anything tied to the electrical system shuts off. The only thing that remains running is the engine.
Incident date: Dec 31, 2025
While driving the dashboard headlights and all safety systems shut off for a brief period and then reset and if driving at night this leaves you completely in the dark till the system resets. All lights exterior and interior all the safety sensors, adaptive cruise control everything shuts off. Anything tied to the electrical system shuts off. The only thing that remains running is the engine.
Incident date: Jan 8, 2026
See uploads for detailed information.
Incident date: Feb 6, 2026
Nissan of Macomb, ALL of them know us by name Mike & Bev Steering issue- does not drive straight down the highway, Slightest touch and off it goes in whatever direction you touched the steering wheel, and it will Not Recover, it will continue that direction until corrected.. DANGEROUS TO DRIVE Nissan of Macomb, alignment one of 7 (with Hubcaps ON, broke a hubcap, Never replaced ), worse than wh... Read more
Incident date: Feb 6, 2026
2:27 pm on 02/06/2026. Pop heard from the trunk area, then displayed "Stop vehicle and check power supply," the car lost power and then became completely immobile. The car has 3500 miles on it. Bluelink app showed "Everything looks good."
Incident date: Feb 6, 2026
2:27 pm on 02/06/2026. Pop heard from the trunk area, then displayed "Stop vehicle and check power supply," the car lost power and then became completely immobile. The car has 3500 miles on it. Bluelink app showed "Everything looks good."
Incident date: Jan 21, 2026
The rear camera blacks out on the dashboard. Sometimes when I start the dashboard, the thing is dark. It doesn't come on even while driving. It mainly happens with the push start option. Occasionally, I've been driving on the highway. And it'll start flashing blinking and then blackout. Also, the gear shifting to accelerate on the gas get stuck. It won't shift, it'll go into neutral mode. Even tho... Read more
Incident date: Feb 5, 2026
I was traveling posted speed limit of 65 suddenly the tac was rising and speed was decreasing i stopped on shoulder and the car would not move in drive or reverse then after I stopped the check engine light came on no issues prior to this purchased car 4 days prior to this incident the codes that auto zone pulled were po776 po965 p2813 p0841all related to the cvt transmission which I have now seen... Read more
Incident date: Jul 1, 2024
Driving with my wife and [XXX] child, there was a pop sound from under the car, and the car suddenly showed multiple faults, including "Check electric vehicle system”, which cleared on their own. I parked and turned the car off and on again and the faults reappeared. I started driving home, and during the drive it showed "Stop vehicle and check power supply" and audibly alarmed. As I was only h... Read more
HYUNDAI
SANTA FE SPORT
(2016) — UNKNOWN OR OTHER
Feb 6, 2026
Incident date: Feb 6, 2026
Recall issue: The vehicle failed and became disabled due to the shift cable bushing while in a parking lot on private property, with driver in the vehicle. The gear would not shift or go into park and continued to roll forward until either I hit the curb or applied the brake. Ford will not pay for the tow or diagnostic fee to have the problem diagnosed at another body shop (before I knew of the r... Read more
HYUNDAI
SANTA FE SPORT
(2016) — STRUCTURE:BODY
Feb 6, 2026
Incident date: Feb 6, 2026
I turned off the car and went inside the house. I was outside and could smell smoke. I walked to the front of the house and saw my neighbor who was calling 911 due to flames from my engine. The flames reached the yard and my garage where minor damage occurred. The vehicle was completely engulfed in flames before the fire department extinguished it.
Fire
HYUNDAI
SANTA FE SPORT
(2016) — ELECTRICAL SYSTEM
Feb 6, 2026
Incident date: Feb 6, 2026
I turned off the car and went inside the house. I was outside and could smell smoke. I walked to the front of the house and saw my neighbor who was calling 911 due to flames from my engine. The flames reached the yard and my garage where minor damage occurred. The vehicle was completely engulfed in flames before the fire department extinguished it.
Fire
Incident date: Feb 6, 2026
The contact owns a 2019 Acura RDX. The contact stated that while the vehicle was parked, the contact exited the vehicle, and the rear glass shattered without impact. The contact stated that a Police Report was filed. The vehicle was taken to an independent mechanic and was repaired. The manufacturer was notified of the failure. The failure mileage was 126,000.
Incident date: Feb 3, 2026
I was driving and the reduced engine power came on. I almost crashed because I couldn't control the steering