Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 78,021 complaints for HYUNDAI
Incident date: Dec 31, 2025
What component or system failed or malfunctioned? The engine (piston rings) and catalytic converter failed. The catalytic converter is available for inspection upon request. How was safety put at risk? The engine ran low on oil without any external leak, causing warning lights and engine rattling. Low oil pressure can lead to sudden engine seizure or fire. The failed catalytic converter can clo... Read more
Incident date: Apr 15, 2026
The vehicle became inoperable at high speeds on the interstate, I-65. My husband was able to safely merge to the right shoulder to avoid any crashes. The car made some loud clunking sounds before all power was lost. The car was then towed to the nearest Nissan dealership. It took 3 business days for the dealer to look at the car. The entire engine needed to be replaced. The dealership was able... Read more
Incident date: Apr 20, 2026
On April 17th 2024 my vehicle received a recall update 68C regarding the plug-in hybrid electric vehicle battery. Two days later, I was driving on a major freeway in Southern California, noticed that the EV battery was not being depleted as it remained at 100%. Shortly thereafter, a check engine light came on, and the power was severely restricted. Within a few minutes, the vehicle completely lost... Read more
Incident date: Apr 20, 2026
2025 CHEVROLET SUBURBAN HIGH COUNTRY. Vehicle is parked in my garage. Went out in the AM and the engine only cranks, will not start. Called On Star for roadside assistance. Sent a tow truck, the vehicle could not be towed due to the electronic transmission. There is no way for an owner to place the transmission in neutral. Vehicle is stuck in my garage. GM customer service referred me back t... Read more
Incident date: Mar 2, 2026
A steering control module in my steering wheel failed which makes the lane keeping warning not operate correctly and the steering wheel not straight it's set at an angle to the right so when you're driving down the road you have to have it constantly turn to the right a little bit in order to go straight down the road in order to fix it you have to replace the entire steering wheel which is about ... Read more
Incident date: Apr 14, 2026
April 20, 2026 NHTSA Safety Complaint I am reporting an unresolved safety issue involving my 2019 Nissan LEAF subject to NHTSA Recall 24V-700. This recall identifies a battery defect that presents a fire risk and requires avoidance of Level 3 (CHAdeMO) charging. There is currently no remedy available and no repair timeline. This restriction significantly limits the usability of the vehicle, wh... Read more
Incident date: Apr 19, 2026
I felt ill for a few months. Started to smell gasoline in my garage and inside the car. When I sent in, the Fuel Feed Hose was leaking and not attached and damaged. My car could have blown up at any time, and I inhaled fumes probably for months
Incident date: Nov 4, 2025
I bought a brand-new GMC 1500 6.2L AT4 back in 2025. Never have an engine recall. At 39K miles, lost power, and ended up replacing the camshaft and lifters. 2K miles later went back to the dealer for engine replacement.
Incident date: Nov 4, 2025
I have 2018 Ford Escape SE 1.5L engine, approx. 81,500 miles. Date into service 05/26/2018. Diagnosed on 04/18/2026 at Ford dealer (see attached) with Coolant Intrusion into engine. Ford dealer states that Ford will not assist with repair/replacement of engine because vehicle has been in service more than 7 years.
Incident date: Nov 4, 2025
On April 11 2026, I was involved in a serious accident involving my 2026 Tesla Model Y. At the time of the incident, I was returning home from my daughter’s event in downtown and had just entered my residential driveway. As I approached the driveway, I applied the brakes and slowed the vehicle. While momentarily stationary or near-stationary, I spoke to my wife, who was seated in the front passe... Read more
Crash
2 injured
Incident date: Oct 11, 2025
The contact owns a 2013 Honda CR-V. The contact stated that while driving approximately 30–40 MPH, the transmission shuddered. The vehicle was taken to an independent mechanic, who diagnosed it with transmission failure. The independent mechanic flushed the transmission fluid; however, the failure reoccurred. The failure was persistent. No warning lights were illuminated. The contact referenced ... Read more
Incident date: Oct 11, 2025
We purchased our 2019 Dodge Caravan July 31, 2022. We really like this Caravan and find it quite comfortable on long drives. Our transmission had a problem at 86,000 miles with a catastrophic transmission failure and we had the vehicle towed back to where it came from at IG Burton in Milford. Your repair shop replaced the old transmission with an OEM remanufactured transmission and provided a Th... Read more
Incident date: Apr 17, 2026
The contact owns a 2020 Kia Optima. The contact stated that while driving at an undisclosed speed, and while the vehicle was parked, there was a loud banging sound coming from the engine compartment. There was no warning light illuminated. The RPM failed to operate as intended while driving. The vehicle was taken to an independent mechanic, where it was diagnosed, and determined that there were me... Read more
Incident date: Apr 1, 2026
The contact owns a 2022 Toyota Tundra. The contact stated that the engine was blown while driving at 10 MPH. No warning lights were illuminated. The vehicle was towed to the local dealer, where it was diagnosed, and determined that the engine needed to be replaced. The engine was replaced, but the failure recurred. The manufacturer was contacted and confirmed that there was no warranty coverage as... Read more
Incident date: Apr 20, 2026
Was seen by Ford Dealer And confirm TCM issues
Incident date: Feb 25, 2026
JULY 2024 THE RIGHT SIDE BACK LEAF SPRING WAS BROKEN. WAS REPLACED UNDER WARRANTY. APRIL 2026 THE LEFT SIDE BACK LEAF SPRING IS BROKE. WAITING TO HEAR FROM FORD IF IT WILL BE COVERED OR NOT. LEAF SPRINGS SHOULD NOT BE BREAKING. I DO NOT HAUL THINGS OR EVEN GO OFF ROAD WITH MY 2019 RANGER. IT HAS 74012.10 MILES ON IT NOW.
Incident date: Mar 3, 2026
On March 19, 2026 I paid $5,778.87 for repairs to my 2018 Wrangler JL. Repairs included the replacement of warped cylinder head and failed head gasket with coolant getting into the combustion chamber, showing up as rough running, misfire, flashing check engine light, and burning coolant smell. On April 18, 2026, at approximately 10:30 pm, after attending the [XXX] concert at Bank of America sta... Read more
Incident date: Mar 3, 2026
The contact owns a 2014 Hyundai Tucson. The contact stated that while driving 40 MPH, the vehicle started making an abnormal ticking sound. While accelerating, the sound level increased. The contact stated that the failure was related to the engine warranty extension TXXM. An independent mechanic was contacted and determined that there was an internal failure with the engine. The fluid levels were... Read more
Incident date: Mar 3, 2026
The contact owns a 2023 Chevrolet Silverado 1500. The contact stated that while driving 65–70 MPH, there was an abnormally loud sound coming from the vehicle. Several unknown warning lights were illuminated. The contact attempted to pull over to the shoulder of the road, but the vehicle lost automotive power. Additionally, the engine had seized. The contact stated that while attempting to start ... Read more
Incident date: Apr 13, 2026
The contact owns a 2022 Chevrolet Silverado 1500. The contact stated that while driving at various speeds, the vehicle suddenly decelerated, lost automotive power, shifted to neutral, and then shifted into park. During the failure, the contact depressed the brake pedal and pressed the start button for approximately 10 seconds to restart the vehicle. The failure had occurred five times, and the con... Read more
Incident date: Apr 17, 2026
Coolant leaking from the upper radiator inlet hose connection. The Malfunction Indicator Lamp (MIL) illuminated in the Driver Information Center (DIC).
Incident date: Mar 17, 2026
I am submitting a formal safety complaint regarding a failure of the power tailgate system on my 2023 Honda Odyssey. The issue involves water intrusion into the liftgate control system, which has resulted in corrosion and subsequent failure of the power tailgate. This malfunction presents both a safety concern and a significant reliability issue, particularly for a vehicle of this age and mileage... Read more
Incident date: Mar 17, 2026
I am submitting a formal safety complaint regarding a failure of the power tailgate system on my 2023 Honda Odyssey. The issue involves water intrusion into the liftgate control system, which has resulted in corrosion and subsequent failure of the power tailgate. This malfunction presents both a safety concern and a significant reliability issue, particularly for a vehicle of this age and mileage... Read more
Incident date: Apr 20, 2026
Vehicle smells like fuel after engine toggles on and off between the hybrid system. This issue is intermittent, but when it is taken to the dealership they smell the fuel, with no luck duplicating the issue. I have also noticed when the smell is present the vehicle seems to run rough.
Incident date: Jan 20, 2026
The drivers side front seat belt stopped retracting. It was fixed when the warranty was good. I also reported the passenger side, later wasn't retracting. It retracted fine when the dealer had it so they didn't do anything with it. Now the warranty is up and it's hardly ever retracting but they want me to pay for it even thought I reported it when the warranty was good. Also, the driver's side sea... Read more
Incident date: Jan 20, 2026
for over 6 months, manufacture has failed to address recall, vehicle was brought to dealer the same week the recall was published and has been in multiple times since then.
Incident date: Mar 23, 2026
This is related to the 2025/2026 Ram 3500 U1412 code relating to anti lock brake system. On this date I got an ABS warning light and check engine light. The vehicle would not turn off, was not sure if it was in gear or not, and multiple other lights came on the dash. Vehicle towed to dealership. They said they could not reproduce the error and that all the codes disappeared due to the batteries dy... Read more
Incident date: Mar 23, 2026
This is related to the 2025/2026 Ram 3500 U1412 code relating to anti lock brake system. On this date I got an ABS warning light and check engine light. The vehicle would not turn off, was not sure if it was in gear or not, and multiple other lights came on the dash. Vehicle towed to dealership. They said they could not reproduce the error and that all the codes disappeared due to the batteries dy... Read more
Incident date: Mar 23, 2026
I bought the truck brand new from Gregg Young in Atlantic, IA. While an hour into the drive home, the truck began shuttering as if the transmission was having problems finding the gear. I immediately made an appt with their parent dealership of Gregg Young in Plattsmouth, NE. They had the truck for a week and couldn’t duplicate the transmission issues after I reported several occurrences and sym... Read more
Incident date: Apr 19, 2026
Transmission issue when down shifting make a clinking noise
Incident date: Apr 19, 2026
Vehicle starts to shake and vibrate at certain speeds when accelerating and I have to release the gas to make it stop while driving. This is a safety concern that has almost caused several accidents while driving.
Incident date: Apr 18, 2026
The power tailgate control unit (part #74970-THR-A12) failed on my 2023 Honda Odyssey at approximately 46,000 miles and 3 years of age. The tailgate stopped functioning entirely. Upon removing the interior rear trim panels to diagnose, I discovered the failure was caused by water intrusion into the rear body of the vehicle. Behind the interior panels I found: significant rust on interior sheet met... Read more
Incident date: Apr 18, 2026
The power tailgate control unit (part #74970-THR-A12) failed on my 2023 Honda Odyssey at approximately 46,000 miles and 3 years of age. The tailgate stopped functioning entirely. Upon removing the interior rear trim panels to diagnose, I discovered the failure was caused by water intrusion into the rear body of the vehicle. Behind the interior panels I found: significant rust on interior sheet met... Read more
Incident date: Apr 18, 2026
Was driving thru and turning right when my steering just started pulling and had to turn other way to correct my trucks path and then it just wouldn't turn much and got real stiff.... Afraid to drive it anymore and seen this issue was being investigated... This issue almost got me and my 3 boys into a wreck!
Incident date: Apr 19, 2026
Multiple times of driving the vehicle as I am trying to press the gas pedal while driving it acts like it is not working and suddenly it stutters and stalls. The car will shut off and put you into to neutral while you try and pull over to the side of the road without being hit. It happens randomly and without rhyme or reason. After it shuts off codes are thrown such as brake failure, emissions fai... Read more
HYUNDAI
SANTA FE SPORT
(2017) - POWER TRAIN
Apr 19, 2026
Incident date: Apr 18, 2026
Transmission shift randomly into second gear.
Incident date: Aug 6, 2025
The vehicle is experiencing a massive paint adhesion failure (white pearl paint), which is peeling off in large sheets from the hood and roof. This is a severe manufacturing defect. At highway speeds, paint flakes fly off, posing a significant safety hazard to other drivers and obstructing visibility. Furthermore, the exposed metal is prone to rapid corrosion, which compromises the structural inte... Read more
Incident date: Aug 6, 2025
I took my vehicle to the dealership to have all recall work done on Feb. 11th 2026. I was told i am up to date on all my recall work at that time. When I received my vehicle back It would intermittently just shut down for no apparent reason while sitting at stop lights, or just stopped in that fashion. I called and the dealership they said unless they could recreate the issue somewhat easily there... Read more
Fire
Incident date: Apr 19, 2026
My current 2020 Pilot has presented a failure/ malfunction at the multipurpose camera in the front side resulting on the most important safety advance drivers assistance systems to not to work (Collision Mitigation System, road departure mitigation system, auto high beam, lane keeping assist, automative emergency breaking). This malfunction for this safety device could put at risk my family whi... Read more
Incident date: Apr 19, 2026
My current 2020 Pilot has presented a failure/ malfunction at the multipurpose camera in the front side resulting on the most important safety advance drivers assistance systems to not to work (Collision Mitigation System, road departure mitigation system, auto high beam, lane keeping assist, automative emergency breaking). This malfunction for this safety device could put at risk my family whi... Read more
Incident date: Apr 19, 2026
Vehicle will detect objects in the blind spot when there are none there. I will look back and see that nothing is in the blind spot. Turn my turn signal on to indicate a lane change. I get half-way through the lane change and the light on the mirror starts to flash indicating that something is in my blind spot. I react and return to my original lane. I look back again and ther is nothing there. Th... Read more
Incident date: Apr 3, 2026
The SUV has been experiencing electrical issues that started first one of the headlights stopped working, the white light around it, then it was the tailgate got a liftgate open error on the display even when the liftgate was closed, then we started to notice other electrical issues with the vehicle but the major problem that happened now is that while we were driving, all of the lights of the das... Read more
Incident date: Apr 3, 2026
The SUV has been experiencing electrical issues that started first one of the headlights stopped working, the white light around it, then it was the tailgate got a liftgate open error on the display even when the liftgate was closed, then we started to notice other electrical issues with the vehicle but the major problem that happened now is that while we were driving, all of the lights of the das... Read more
Incident date: Apr 3, 2026
I own a 2019 Ram ProMaster. The vehicle previously received the manufacturer recall repair for the transmission park issue (software update). After the recall repair, the vehicle experienced a safety issue where it would roll freely while in “Park,” as if it were in neutral, even though the dashboard indicated “P.” This created a rollaway risk. This happened August 2025 intermittently. M... Read more
Incident date: Apr 18, 2026
While driving on February 12, 2026, the steering system failed, resulting in the steering wheel locking and becoming impossible to turn. While making a right-hand turn, the steering wheel suddenly locked. I had to forcefully jerk the wheel to regain control and avoid colliding with a concrete barrier on the right shoulder. After several seconds, the steering function returned to normal. This failu... Read more
Incident date: Apr 18, 2026
While driving on February 12, 2026, the steering system failed, resulting in the steering wheel locking and becoming impossible to turn. While making a right-hand turn, the steering wheel suddenly locked. I had to forcefully jerk the wheel to regain control and avoid colliding with a concrete barrier on the right shoulder. After several seconds, the steering function returned to normal. This failu... Read more
Incident date: Apr 18, 2026
Vehicle Information Vehicle: 2024 Toyota Tacoma VIN: [XXX] ate: January 26, 2025 Repair Completed: October 1, 2025 Safety Complaint Description Beginning on or about February 5, 2025, my 2024 Toyota Tacoma developed a serious braking-related safety issue that substantially affected the safe operation of the vehicle. When I brought the vehicle to the dealership, I reported braking concerns and ... Read more
Incident date: Feb 19, 2026
I bought the car brand new in the spring of 2024 and noticed shaking when braking after a few months. In January 2025 I had the rotors resurfaced at the dealer because they where warped. The brake shaking started again around March 2026. After searching several forums, turns out that this seems to be a common issue where the rotors warp constantly, requiring resurfacing several time or changing r... Read more
Incident date: Mar 2, 2026
While driving on a two-lane highway at approximately 80–85 mph and attempting to pass another vehicle, the engine suddenly shut off without warning. The vehicle lost all propulsion, and steering assist was significantly reduced, creating a dangerous situation and nearly resulting in a head-on collision with oncoming traffic. Warning lights including check engine and low power steering illuminat... Read more
HYUNDAI
ELANTRA HYBRID
(2023) - ENGINE
Apr 18, 2026
Incident date: Apr 18, 2026
A failed (frozen) Turbocharger Wastegate Actuator. An engine warning light came on and engine had less power. It had to be replaced. There was a settled law suit for the same issue covering this item in previous vehicles settled in 2025.