Consumer Safety Complaints
Search 2,245,377 safety complaints filed by vehicle owners with NHTSA, including 140,173 crashes, 56,794 fires, and 8,580 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim, NHTSA does not edit or moderate the descriptions.
The database below contains over 2,245,377 individual complaints. NHTSA's investigators monitor it for clusters of similar reports, when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report, that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints, specific, concrete, with dates and mileage and clear descriptions of what happened, feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 78,021 complaints for HYUNDAI
Incident date: Mar 1, 2024
Subject: Safety Concern – Unintended Emergency Braking My vehicle is experiencing a serious safety issue involving unintended emergency braking. While driving on the freeway, the vehicle has unexpectedly applied emergency braking on its own when other vehicles pass at higher speeds. This has occurred multiple times and has nearly caused accidents. This issue occurs consistently during my trip... Read more
Incident date: Mar 1, 2024
Subject: Safety Concern – Unintended Emergency Braking My vehicle is experiencing a serious safety issue involving unintended emergency braking. While driving on the freeway, the vehicle has unexpectedly applied emergency braking on its own when other vehicles pass at higher speeds. This has occurred multiple times and has nearly caused accidents. This issue occurs consistently during my trip... Read more
Incident date: May 13, 2025
The engine has been burning oil since last May and Hyundai has been putting me through the ringer of hoops to get it fixed. After 11 months and almost 30 visits to the dealership, they are finally replacing the engine. The dealership has told me this is a known issue and I know of others who have the same car and are having the same issue. Someone needs to hold them responsible.
Incident date: Oct 6, 2025
In October 2025, while the vehicle was still under Hyundai’s 5-year warranty, an authorized Hyundai dealership diagnosed a significant electrical failure affecting the ABS/ESC system on my 2021 Hyundai Tucson. The vehicle was experiencing multiple dashboard warning lights, intermittent key fob malfunction, alarm system failure, and progressive electrical instability affecting safe operation. De... Read more
Incident date: Oct 1, 2025
Where the Hyundai place tell that I don't need drive that because recall on the light shower! on my car and how electric part in the car. I still a note the balance 14,700. The paying balance need be 9,900. Because the wiring and light show balance I would owe. 6,000.
Incident date: Oct 1, 2025
Where the Hyundai place tell that I don't need drive that because recall on the light shower! on my car and how electric part in the car. I still a note the balance 14,700. The paying balance need be 9,900. Because the wiring and light show balance I would owe. 6,000.
Incident date: Apr 23, 2026
There was a failure of the ICCU (Integrated Charging Control Unit) on my Ioniq 5 that forced me to pull off the highway after my car was no longer able to accelerate past 40 or so MPH. After I pulled off the highway I was then only able to accelerate to around 15 MPH which made it difficult to find a place to safely pull off the road until the vehicle made a complete stop and I had to wait for a t... Read more
Incident date: Mar 9, 2026
Automatic Emergency Braking Blind Spot Warning/Blind Spot Detection Forward Collision Warning Antilock Brake System/ABS Lane Departure Warning Lane keeping Assistance I bought this vehicle last month from a dealer and two days later all the warning lights start popping up on the dashboard so I contacted the dealer and told them what was going on with the car they told me to bring it in so that the... Read more
Incident date: Mar 9, 2026
Automatic Emergency Braking Blind Spot Warning/Blind Spot Detection Forward Collision Warning Antilock Brake System/ABS Lane Departure Warning Lane keeping Assistance I bought this vehicle last month from a dealer and two days later all the warning lights start popping up on the dashboard so I contacted the dealer and told them what was going on with the car they told me to bring it in so that the... Read more
Incident date: Mar 9, 2026
Automatic Emergency Braking Blind Spot Warning/Blind Spot Detection Forward Collision Warning Antilock Brake System/ABS Lane Departure Warning Lane keeping Assistance I bought this vehicle last month from a dealer and two days later all the warning lights start popping up on the dashboard so I contacted the dealer and told them what was going on with the car they told me to bring it in so that the... Read more
Incident date: Jan 23, 2026
The contact owns a 2020 Hyundai Palisade. The contact stated that while her daughter was entering the third row, the lever was pulled to fold the seat for access, and the seat collapsed, nearly crushing her grandson. The contact received notification of NHTSA Campaign Number: 26V034000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The ... Read more
Incident date: Jan 23, 2026
The contact owns a 2020 Hyundai Palisade. The contact stated that while her daughter was entering the third row, the lever was pulled to fold the seat for access, and the seat collapsed, nearly crushing her grandson. The contact received notification of NHTSA Campaign Number: 26V034000 (AIR BAGS); however, the part to do the recall repair was not yet available. The local dealer was contacted. The ... Read more
Incident date: Apr 10, 2026
I am reporting a safety-related engine defect involving sudden internal engine failure, excessive oil consumption, persistent bearing knock, and overheating of the catalytic converter. The vehicle repeatedly triggered Bank 1&2O2 sensor fault codes due to oil blow-by and thermal overload. A certified mechanic documented the engine is failing internally and that the cat. converter has been damaged a... Read more
Incident date: Apr 26, 2026
The vehicle's auto idle stop system is malfunctioning, resulting in the engine failing to restart from a complete stop. This total failure has occurred on five separate occasions, including while stopped in active traffic intersections. Prior to these total restart failures, the vehicle showed the following symptoms: 1) Initially, the vehicle experienced rough engine idling, abnormal vibrations, ... Read more
Incident date: Apr 26, 2026
The vehicle's auto idle stop system is malfunctioning, resulting in the engine failing to restart from a complete stop. This total failure has occurred on five separate occasions, including while stopped in active traffic intersections. Prior to these total restart failures, the vehicle showed the following symptoms: 1) Initially, the vehicle experienced rough engine idling, abnormal vibrations, ... Read more
Incident date: Apr 26, 2026
2019 Honda HR-V EX-L White exterior. Paint peeled off roof. front of roof (area between sunroof/moonroof and front windshield).
Incident date: Apr 26, 2026
The illustration Vehicle Owner’s Manual page 1-25, left column, “LATCH webbing-mounted attachment”, shows a forward-facing convertible car seat installed with the lower anchor flexible connector strap incorrectly routed through the rear-facing belt path. I first observed this error in the manual of a 2011 Leaf and notified Nissan in writing and by phone in 2012. I have observed this error al... Read more
HYUNDAI
SANTA FE SPORT
(2017) - ENGINE
Apr 28, 2026
Incident date: Apr 28, 2026
Engine failure with the 6.2 engine. My engine failed the Pico test in July of 2025 with 66k miles. The entire engine was replaced and I was told this would “fix” the engine issue. On April 25, 2026, my engine failed while I was driving at highway speeds. The engine was knocking and I pulled over as I could not accelerate it. I had it towed and was told by the dealership that the rod bearings f... Read more
Incident date: Apr 1, 2026
Both camshaft carriers failed due to a manufacturing defect. According to NHTSA bulletins 21-NA-240 and PIP5755, the oil leak from the cam carrier is caused by improper sealant application during manufacturing. Although the dealer addressed the issue, it was clearly not a problem that arose from normal use. The leak had the potential to worsen and lead to a fire hazard. Chevy of Montebello confirm... Read more
Incident date: Mar 20, 2026
There is a continual problem with this car. Randomly, about every 1-2 weeks, my entire infotainment center, customer settings, and seat preferences will reset to Italian and the metric system. When this happens, the front collision warning system turns off. The radio screen also begins to flash on and off, where I cannot use the backup camera and audio cuts out. I have had it to my local Jeep deal... Read more
Incident date: Sep 2, 2024
Back up camera freezes or goes blacks in the middle of use. In the middle of backing up, it goes out or does not even turn on when put in reverse. When it doesnt come on, it has an error message or just goes black.
Incident date: Sep 2, 2024
I was driving on the highway when suddenly the car lost power and the engine light started flashing. I was able to coast into a gas station. The car would no longer start and I was stranded. The next day, we drove back to where the car was stranded and attempted to get it started again, but we were unsuccessful. We had the car towed to a mechanic shop where we were told that the entire engine ... Read more
Incident date: Sep 2, 2024
Car has shut off while driving. Check engine light, traction control light, hill assist light, power steering light, and vehicle stability light have all come on causing me to have to pull over on the side of the road.
Incident date: Aug 14, 2024
Brought F150 in for scheduled service - oil change. Also asked for inspection of a problem with the fuel door hatch that was causing "Refuel Error" messages on the instrument panel and several grinding noises every time the fuel release button was pressed. Note that I have an active extended Ford Premiumcare warranty. Dealership diagnosis was that the fuel door solenoid was bad, verified that t... Read more
Incident date: Mar 24, 2026
The contact owns a 2022 Ford Edge. The contact stated that while attempting to reverse, the rearview camera became inoperable. The contact stated that the rearview camera image intermittently failed, turning on and off, and failing to function as intended. The contact received notification of NHTSA Campaign Number: 26V124000 (Back Over Prevention); however, the part to do the recall repair was not... Read more
Incident date: Apr 28, 2026
The contact owns a 2026 Tesla Model Y. The contact stated that while attempting to park the vehicle suddenly lurched forward and crashed into a curb, then the vehicle lunched forward and crashed into a brick wall. The vehicle then erroneously drove in reverse at a high rate of speed and crashed into a second parked vehicle. The contact indicated that after the incident, in order to shut the vehicl... Read more
Crash
2 injured
Incident date: Apr 28, 2026
The brake booster corroded and the vacuum lines were damaged due to the corrosion causing the brakes to go out on the freeway. There is an active recall on the brake booster but when brought to chrysler they state the vin is listed in Canada (I live in Indiana in the USA) and not effected yet the part numbers match, there is no water shield that is supposed to be there and chrysler refused to ta... Read more
Incident date: Aug 1, 2025
I am experiencing multiple unresolved defects with my 2026 Chevrolet Equinox affecting drivability, braking behavior, and vehicle structure/fit and finish. The primary issue is a persistent vibration, shimmy, or wobble during moderate acceleration from a stop. This condition is felt through the steering wheel, seat, and floor, and occurs consistently during low‑speed launch and normal accelerati... Read more
Incident date: Apr 24, 2026
While exiting a highway via an off-ramp, the vehicle experienced a sudden mechanical failure consistent with internal engine/bearing failure. During deceleration on the off-ramp, the engine began to shudder violently and immediately lost power. The vehicle was unable to maintain normal operation and became unsafe in an active traffic environment. After coming to a stop, the engine would not resta... Read more
Incident date: Oct 1, 2025
My daughter and 2 friends were driving on the highway, the dash flickers and goes back to normal, flickered again and the car started slowing down so she pulled over, ( car still moving) and puts the car in park but the car still continues to move. Passenger notices out the side mirror the car is on fire, she jumped out; the car then accelerates ( still in park) and hits the “jersey wall “ wh... Read more
Crash
Fire
3 injured
Incident date: Feb 28, 2026
Honda CRV with less than 50,000 miles and has blown a head gasket. Cost to replace head gasket and fuel injectors is $6500 at a Honda dealership. Car is not drivable. Honda Corporate has refused any assistance. There are class action complaints for this very issue in the state of CA and Canada.
Incident date: Feb 28, 2026
The contact owns a 2019 Ram 2500. The contact stated that while driving at an undisclosed speed, there was an abnormal burning odor inside the vehicle. The contact assumed that the odor was coming from the AC and turned off the AC. No warning light was illuminated. The contact parked and turned off the vehicle at the residence. Later that night, the contact heard a loud bang coming from the vehicl... Read more
Incident date: Nov 26, 2025
While driving on the freeway the exterior b-pillar became partially detached from the drivers side of vehicle, causing the pillar to hang off the side. Very unsafe as it can strike another vehicle, or pedestrian. Part is now being held on by duct tape so it stays in place. The b-pillar part is attached to the electronic key number pad. Since this part was detached, the dome lights inside of the ... Read more
Incident date: Apr 28, 2026
Odometer Fraud. The contact recently purchased a 2016 Ford Flex. The vehicle was a dealer sale. The contact was made aware of a mileage discrepancy while attempting to trade the vehicle from a Carfax Report. At the time of purchase, the vehicle mileage was approximately 104,000. However, the Carfax report indicated that the mileage was approximately 300,000.
Incident date: Mar 24, 2026
While riding the motorcycle, engine suddenly began making a loud clacking noise. Brought motorcycle in to Harley Davidson dealer and it was diagnosed that they cam chain tensior had become loose and was destroyed inside the engine causing small bits of metal to clog oil ports and damage the engine. The remedy was an engine replacement. Through deliberate research this appears to be an issue with... Read more
Incident date: Mar 24, 2026
IMRC actuator rod broke causing the air/fuel mix to be sporadic. Creating a misfire on random cylinders. Major loss of power and very jerky motions, causing the vehicle to loose control. Luckily it was on an open spacious road. Unfortunately this has been an ongoing problem and there is nobody selling updated parts the electronics will recognize and very difficult to find oe replacement parts, rea... Read more
Incident date: Mar 24, 2026
IMRC actuator rod broke causing the air/fuel mix to be sporadic. Creating a misfire on random cylinders. Major loss of power and very jerky motions, causing the vehicle to loose control. Luckily it was on an open spacious road. Unfortunately this has been an ongoing problem and there is nobody selling updated parts the electronics will recognize and very difficult to find oe replacement parts, rea... Read more
Incident date: Apr 27, 2026
At 70 mph the adaptive cruise control system applied the brakes hard enough to engage the abs system even though my lane of travel was clear. There was a car on the exit ramp to the right applying their brakes not in my path that I believe my vehicle picked up. There were several vehicles behind me and it almost caused an accident. There needs to be a way to disable the adaptive cruse on this vehi... Read more
Incident date: Apr 27, 2026
April 2025 our Ford Escape, a 2017 model, had an issue with the car overheating, we brought to a dealer and the diagnosis was coolant leaking into the cylinders of the engine . Repair costs range $8-10,000.00 , new engine $11,000 plus. Through research on chat rooms we have discovered that this is a known issue with Ford's design, several consumer complaints and open class action lawsuit exists.... Read more
Incident date: Apr 27, 2026
Went to put car in reverse and it kept driving forward- no weird sound or anything. Proceeded to put the car in park and it was still moving forward. Transmission was stuck on drive.The shifter is disconnected from the transmission with no warning .Just looked and the transmission shifter bushing is disconnected. Also saw that this part is a recall on other ford vehicles. Had this been recalled on... Read more
Incident date: Apr 27, 2026
The contact owns a 2023 Ford Bronco. The contact received notification of NHTSA Campaign Number: 26V124000 (Back Over Prevention). The contact stated that on several occasions when the vehicle was in park(P) and running, the infotainment screen turned black after several seconds. The vehicle was taken to a dealer, but was not diagnosed. The dealer stated that the failure might be possible with the... Read more
Incident date: Apr 28, 2026
I am submitting this statement to report a recurring safety and reliability issue with the 2022 Chevrolet Malibu. The vehicle intermittently displays a “Shift to Park” message when the car is turned off, even though the gear selector is already in the Park position. Due to this malfunction, the vehicle’s system does not fully shut down as intended. As a result, electrical components remain a... Read more
Incident date: Jan 14, 2026
For the second year in a row my windshield has cracked. Nothing hit it, or happened to make it crack. Both cracks were long and coming from the bottom of the windshield under the passenger wiper blade. I noticed it today, 4/28/26 and the same thing happened in the beginning of April last year with the same circumstances (or lack thereof).
Incident date: Jan 14, 2026
My 2007 Toyota Camry was manufactured with faulty piston rings that Toyota acknowledges that causes the engine to burn oil. I need to put 1/4 of quart of oil per week to avoid the engine from burning and up risking it from catching on fire. Toyota offered to fix this issue from 2008-2010, but I was not notified nor was I aware of this issue. It wasn't until 2020 when my car got about 70k miles tha... Read more
Incident date: Apr 27, 2026
Brakes do not have proper stopping power. The brakes are very slow to react, and the brake pedal has a long travel before the truck starts to slow down. This can be extremely dangerous in city driving. We have four of these F-650s in our fleet, and all four of these trucks exhibit the same poor braking. Trucks are all new with hydraulic brakes.
Incident date: Feb 14, 2026
Passenger Occupant Detection System is malfunctioning. It is not registering a passenger in the seat, and in turn not turning the passenger airbag on when the seat is occupied. This puts any passnger who sit in this seat at risk of the airbag not deploying. This issue has been confirmed by the dealer. There was a recall for the Passenger ODS harness (WUM-98R) that the harness was replaced. Si... Read more
Incident date: Jan 2, 2026
I've had several incidents of my car stalling occur since the purchase of the vehicle over the span of 16 months, probably around a dozen times or so. I will stop at a stop light and the vehicle's idle-stop system does not function properly. The vehicle shuts off but does not auto-restart. When I try to manually restart, nothing happens. There have been times where it took several times before ... Read more
Incident date: Apr 3, 2026
High Voltage Battery (hybrid battery) has excessive drain when parked. This was noticed after completing the 68C recall. In any temperature it drains 8-12% over 12 hours. I noticed it happening when it was 65-75 degrees, so not hot and not cold. I brought it in for a repair once, it spent 3 weeks at the dealership and was claimed fixed but it's still doing it. It is known problem on the forums as ... Read more
Incident date: Apr 3, 2026
High Voltage Battery (hybrid battery) has excessive drain when parked. This was noticed after completing the 68C recall. In any temperature it drains 8-12% over 12 hours. I noticed it happening when it was 65-75 degrees, so not hot and not cold. I brought it in for a repair once, it spent 3 weeks at the dealership and was claimed fixed but it's still doing it. It is known problem on the forums as ... Read more
Incident date: Apr 3, 2026
Full self driving did not detect pole. I press the fsd of tesla going out of the parking lot and the car turned to the side where the pole is located hitting the side where the camera part right next to driver side. The sensor of the car did not detect completely that there is a pole on side
Crash