Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 76,133 complaints for HYUNDAI
Incident date: Feb 24, 2026
The contact owns a 2020 Hyundai Palisade. The contact stated that while driving at an undisclosed speed, the second-row seats were inoperable. The contact also stated that the second-row seat belts failed to function properly, and the seat belt buckles failed to latch securely. The contact received notifications of NHTSA Campaign Numbers: 26V034000 (Air Bags) and 25V607000 (Seat Belts); however, p... Read more
Incident date: Jan 23, 2026
On, January 16, 2026, the rear windshield spontaneously exploded as we were entering our vehicle
Incident date: Jan 23, 2026
I was driving on a residential street, traveling about 25 miles per hour. I heard a loud popping sound from the back of the car and within seconds I started to lose power. I pulled over to the side of the road and my car was dead. No electrical system, I couldn't even power the locks. I waited for several hours to have it towed to the dealer where it sat for 29 days waiting for the part. It's the ... Read more
Incident date: Dec 30, 2025
Because the front camera has malfunctioned, all electronic warnings are permanently displayed on dash upon start of car, including Engine light and Brake system warnings. Although the camera is the only only thing that has actually failed, the warning systems are no longer available to accurately display all other malfunctions of the car which would prove dangerous should a system failure actuall... Read more
Incident date: Dec 30, 2025
We scheduled in advance and confirmed recalls to have seatbelts recall serviced. Lost the entire day waiting for the service department to tell me they did not have the parts. The recall was mishandled and communication was kept to a minimum regarding the service noone knew about not having parts until the end of the day, which was 7 hours after our scheduled visit. A full day of work was lost and... Read more
Incident date: Jan 20, 2026
Two years of break issues where the breaks shudder badly on and off - whole breaking system was replaced and problem still occurs to the point my wife won't drive the car because of the shuddering - audi deny the problem even though they replaced all the braking system - its a well known design fault - Audi has to take responsibility!
Incident date: Feb 23, 2026
No changes to the car happened before the airbag system went out.
Incident date: Nov 10, 2025
Hello, I am wanting to file a complaint regarding my 2016 Ram 1500 Rebel. As of April 2025 my vehicle's Air Suspension system has been a Safety issue for me. I have noticed that the Service Air Suspension Immediatley, Service Air Suspension system messages have been displaying on my vehicle's dashboard. I took my vehicle into the Mac Haik Dodge in Temple, TX in April 2025 for a diagnosis and no r... Read more
Incident date: Nov 12, 2025
I have been trying for over two years to have my local dodge dealership process the recall for my takata airbags (sandy sansing dodge in milton fl). Every attempt is either met with being disconnected from the call or being told I will be called back, and it never happens. I havr also attempted to call fcas takata recall department with similar results
Incident date: Feb 21, 2026
The rear door handle has failed and now the door pops open when parked.
Incident date: Oct 4, 2025
The contact called regarding the ownership of the 2002 Nissan Sentra. The contact received notification of NHTSA Campaign Number: 20V008000 (Air Bags); and would like the address to be removed from the vehicle recall distribution list because the vehicle owner does not live at the contact’s address. The manufacturer was contacted.
Incident date: Feb 9, 2026
The contact rented a 2025 Nissan Rogue from Hertz Car Rental - John Glenn Columbus International Airport. The contact stated that upon exiting the vehicle and closing the front passenger's side door, the rear window glass exploded. There was no injury sustained. The vehicle was driven back to Hertz Car Rental Company. The contact informed the rental company of the failure and was provided another ... Read more
Incident date: Jan 15, 2026
A manufacturer recall was issued for a defect involving the fuel system (fuel injectors), but no remedy or repair timeline has been provided. Due to the safety risk (potential fuel leakage and/or fire), I cannot reasonably use the vehicle without concern for liability if harm were to occur. Additionally, the recall must be marked as resolved in the NHTSA database before the vehicle can be returne... Read more
Incident date: Feb 23, 2026
GM issued a special coverage in bulletin N252508341 for the coolant control valve in my vehicle. This issue happened to my vehicle exactly as the symptoms are stated in the bulletin: check engine light, P1098 code, fan running at high speed with the engine on and off, and reduced acceleration. I took the vehicle to the dealer to be covered, and they say my vehicle is not covered by the bulletin. ... Read more
Incident date: Jan 21, 2026
City street driving speed < 35-40 mph, engine began rough idling at stop light after traveling just 1/8 mile. After driving less than 1 mile on level ground, engine slowed and would not accelerate above 20 mph. After another mile or so, increasing uphill grade caused speed to slow to 12-14 mph. Stepping on gas caused car to slow down even more, with shaking and jerky stop-start of vehicle. Maintai... Read more
Incident date: Jan 17, 2026
ICCU failure
Incident date: Feb 20, 2026
ICCU failure. Occurred within the first few hundred feet after starting a drive.
Incident date: Feb 4, 2026
Ua80 transmission failed.
Incident date: Feb 22, 2026
Major amount of "Clicking/Clacking" when Turning . . . has progressively gotten worse over the past year until a few months ago when it "Became More Consistant" ==> Took vehicle to Avalon Honda to properly diagnose and record with the Manufacturer's, eg., Honda/GM
Incident date: Feb 9, 2026
ICCU failure. Vehicle has 5200 miles on it. A loud "pop" was heard then the vehicle went into "limp mode" and restricted speed to 30 mph. After about 10 miles the car totally lost power and wouldn't start. Warning l messages said to get it serviced which is what I was attempting to do.
Incident date: Feb 9, 2026
First time this occured we were driving in the winter and the car randomly shut down and started saying "Electrical Fault" or something of the sort. Turns out it was an ICCU issue. We got this replaced last year. Turn around 6 months later and the same thing happened again, but in an intersection. From my understanding when the ICCU fails the entire car basically goes into limp mode and prevents y... Read more
Incident date: Feb 21, 2026
The contact owns a 2021 Ford F-350. The contact stated that while driving approximately 65 MPH, the vehicle lost automotive power. The low power mode warning light was illuminated. The contact received notification of NHTSA Campaign Number: 24V957000 (Fuel System, Diesel); however, the part to do the recall repair was not yet available. The vehicle was taken to a dealer, where it was diagnosed, an... Read more
Incident date: Feb 21, 2026
ICCU confirm dead by the dealer. IONIQ 5 2025 AWD. only had this car for 5 month, 4900 miles. vehicle stopped at the middle on the highway. luckey, no accident occur. no part avilable, no ETA for fix, no loaner from dealer.
Incident date: Feb 16, 2026
While I was driving, my vehicle suddenly lost all power I encountered a misfire with the engine light flashing, and diagnostic codes P0353 and P0300 indicated a misfire on cylinder three. The coil pack and spark plugs for that cylinder were replaced, yet issues persist and problems continue. There is a strange popping and cracking noise coming from my dash. My brakes are also making it loud sound... Read more
Incident date: Jan 15, 2026
The engine in my Honda Civic Si failed prematurely at 28,677 miles while the vehicle was still within Honda’s 5-year/60,000-mile powertrain warranty. Honda and the dealership denied warranty coverage based on a recorded engine overspeed event of 6,900 RPM that occurred earlier at 19,259 miles. The engine’s rev limiter is 6,600 RPM, meaning the recorded event exceeded the limiter by only 300 R... Read more
Incident date: Feb 20, 2026
I was told there was a leak in my coolant system that has happened to many other with the 22 and 23 taos. If out of warranty the claim would be almost 5k even though my car is only 2 years old. The work needed to be done is labor intensive and also a issues with the cylinder head gasket.
Incident date: Feb 20, 2026
Routine Friday morning and just finished charging my 2024 Hyundai Ioniq 5 at Walmart. As I started my vehicle to finish my commute to work, the dreaded "Check electric vehicle system" warning light came on along with a red battery icon. There were no warning signs or anything that could have foretold what would be happening. I pulled into an empty parking stall and called the Hyundai dealer for... Read more
Incident date: Jan 28, 2026
At least 5 times I have had my finger caught in the drivers side interior door handle release. It seems to catch my fingers in the back of the handle. I've owned 4 other VW Jettas and this has never happened. It 's mostly aggravating but it also hurts!
1 injured
Incident date: Feb 20, 2026
After several days of below freezing temps, started car after work and received "check electrical systems" warning. Couldn't drive above 15-25 mph. Eventually led to total shutdown, could not start, lock/unlock doors, etc. Had to tow to dealer which they eventually deemed the ICCU to be at fault. 12v battery was dead and new battery they put in to test died it sounds like as well. Or they "recreat... Read more
Incident date: Jan 6, 2026
Just purchased this vehicle used from a business in Moyock, NC. The mileage at purchase was 92,860. We checked Carfax and it showed two previous owners and had a steady maintenance history. On the way home (2 hour drive) and after the vehicle had warmed up it started showing signs of transmission problems. This was not noticeable on the test drive. The RPMs skyrocketed, the car went into neutral,... Read more
Incident date: Jan 6, 2026
ICCU failed after 14k miles. Car suddenly went into "turtle" mode (displayed on dash), car could only go 10 mph and my wife had to pull the car off the street asap and was a very scary experience. Dealer has confirmed the ICCU failure and given me a loaner vehicle. No eta on when the part can be fixed, just that it's current status is back order.
Incident date: Feb 6, 2026
Louisville Chrysler Dodge Jeep Ram. 5311 Dixie Hwy, Louisville, KY 40216. I took my truck into this dealership to have the airbags replaced due to a recall and to have a keyless entry remote programmed. The service tech told me it was going to take a day or two to get the airbags replaced and warned me about possibly breaking my dashboard (without replacement or reimbursement) due to the known cra... Read more
Incident date: Feb 12, 2026
My truck started knock and losing power as I drove it. I took it to get serviced put the machine same is was a recall on the engine. I took it to the Hyundai dealership with in 2 weeks he said it was rejected by Hyundai to replace my motor. I service my car but they said I didn't. If it's a recall and not my fault.
Incident date: Feb 12, 2026
I rented this vehicle for 5 days. In those 5 days, twice while driving on the highway (at 5-10 mph under the posted speed limit due to heavy traffic, dry and clear weather), I found it necessary to brake hard due to other vehicle traffic braking hard in front of me. When I had slowed down sufficiently and felt I had sufficient space between my vehicle and the one in front of me, I let off the brak... Read more
Incident date: Feb 23, 2026
I rented this vehicle for 5 days. In those 5 days, twice while driving on the highway (at 5-10 mph under the posted speed limit due to heavy traffic, dry and clear weather), I found it necessary to brake hard due to other vehicle traffic braking hard in front of me. When I had slowed down sufficiently and felt I had sufficient space between my vehicle and the one in front of me, I let off the brak... Read more
Incident date: Feb 23, 2026
The contact owns a 2025 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 26V034000 (Air Bags) and 25V607000 (Seat Belts); however, parts for the recall repairs were not yet available. The vehicle was taken to the dealer for a service appointment, and the contact was informed that the parts were on back order for NHTSA Campaign Number: 25V607000 (Seat Belts); and that... Read more
Incident date: Apr 12, 2025
The contact owns a 2021 Toyota Rav4. The contact stated that while his daughter was driving approximately 23 MPH and attempting to make a turn, the steering wheel seized, and the vehicle sideswiped another parked vehicle. There was no warning light illuminated. The steering wheel remained seized. The air bags had not deployed. No injuries were sustained, and no medical attention was required. A Po... Read more
Crash
Incident date: Feb 10, 2026
After sitting idle for a few hours, the car jerks and does a sputter when going from reverse to drive
Incident date: Feb 10, 2026
My leased 2025 Hyundai Ioniq 6 experienced a sudden malfunction resulting in loss of vehicle operation. The vehicle has been at the dealership with delayed diagnosis and no clear repair timeline provided. This appears to be a safety-related defect involving the electric system. I am aware of multiple reports and recent news coverage describing similar failures in Hyundai/Kia electric vehicles rel... Read more
Incident date: Feb 20, 2026
The contact owns a 2025 Chevrolet Trax. The contact stated that while driving 70 MPH, the rear window on the driver’s side, where the contact’s sister was seated, shattered unexpectedly, causing glass to fall inside and outside the vehicle. Neither an independent mechanic nor a dealer was contacted. The passenger seated in the seat nearest to the window was not injured. The vehicle was not tak... Read more
Incident date: Feb 20, 2026
On the morning of February 20 2026 at around 6:35am. I was on my way to work when the engine light started flashing and the speed started to decrease. I was traveling on a major highway in heavy rain with a lot of traffic. I had to put on my hazard lights and quickly pull off the road. The code given is P1326 which has to do with the engine and wiring harness. I just purchased the vehicle on ... Read more
Incident date: Jan 31, 2026
My Pilot only had 46,942 miles when it failed due to a camshaft thrust cover surface roughness being out of spec causing excessive camshaft movement. This was confirmed by the mechanic at Honda that worked on my Pilot. The pilot was checked for the engine light concern and the technician reported the following: CONFIRMED DTC P0369 CMP SENSOR INTERMITTENT INTERRUPTION. FOUND CMP SENSOR TO HAVE WEA... Read more
Incident date: Feb 16, 2026
A driver drove head on into my drivers seat door hard enough that his front bumper completely detached from his car and my door could not open, close, or lock, and my car was not drivable. My car has side airbags. No airbag deployed. I had to go to the hospital immediately after the accident. There is no open recall on my 2020 Mini 2 door hardtop. Shouldn't an airbag have deployed?
Crash
1 injured
Incident date: Feb 16, 2026
ICCU failure causing the vehicle to be inoperable
Incident date: Feb 18, 2026
ICCU failure. It blew up my home charger and shorted out. Would no longer charge the car on level 1 or 2 charger.
Incident date: Feb 15, 2026
Component/System Failed: The vehicle’s CVT transmission and related transmission components. The transmission and associated components have been replaced multiple times by authorized Subaru dealerships. The vehicle is available for inspection upon request. Description of the Failure and Safety Risk: The vehicle has experienced repeated, intermittent transmission malfunctions, including warning... Read more
Incident date: Feb 22, 2026
Internal Bearing in transmission has a grinding sound, no shop is willing to fix it.
Incident date: May 30, 2025
Intermittent noticeable harsh downshift in the lower gears. Not sure exactly what gears due to the intermittent nature of the symptoms. The symptoms are impossible to be replicated on demand. At this time no lights or fault codes have presented. The vehicle is used for personal light duty passenger transportation. It has been happening for about six months. The transmission oil filter and fluid we... Read more
Incident date: May 30, 2025
When in cruise control, the driver attention warning message appears regardless of where my eyes might be, whether I am wearing glasses or sunglasses or not, with nothing obstucting the sensor, with the steering wheel adjusted higher or lower. I have since May of 2025 tried to figure out how to get it to work properly to no avail. The warning continues to appear with an alarm ubntil it turns the... Read more
Incident date: Feb 5, 2026
My 2014 Ford Fusion caught fire on January 19, 2026, while parked and stationary inside my residential garage. The vehicle could not be shifted out of park during the incident. Emergency services responded, and an official fire department report was generated. I had owned the vehicle for less than one year and performed no mechanical, electrical, or aftermarket modifications. The vehicle had unde... Read more
Fire