Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 76,133 complaints for HYUNDAI
Incident date: Jan 28, 2026
I had a warning light for lane assist not working that would ding constantly. Dealer said known issue. Replaced steering wheel. Now I’m out of warranty at 59000 miles and it needs another steering wheel. They did not fix the issue. It is part of the airbag system and I’m worried about the lane assist which I can’t turn off might go haywire and make vehicle swerve itself into other cars.
Incident date: Jan 4, 2026
I have a 2023 Honda Odyssey. The engine is making a knocking noise. The oil has just been changed with 5.7 quarts, following the factory specifications, but the knocking is still there. The timing belt tensioner has also been replaced, as well as the high-pressure fuel pump. However, the knocking noise is still present, especially at low speeds.
Incident date: Feb 25, 2026
Since buying the car in August 2025, I've had multiple issues. Ive had a noise coming from the front passenger side of the vehicle, brought it in and they could not identify the issue or fix it, to this day I still have this noise coming from the front passenger side. Furthermore, I've had numerous hazard lights come on the dash, lasting 2-4 days and then disappearing and reappearing later on. T... Read more
HYUNDAI
SANTA FE SPORT
(2014) — ELECTRICAL SYSTEM
Mar 1, 2026
Incident date: Mar 1, 2002
Backup camera is not working properly and the lane departure system doesn’t work
HYUNDAI
SANTA FE SPORT
(2014) — VEHICLE SPEED CONTROL
Mar 1, 2026
Incident date: Mar 1, 2002
Knock sensor p1326 service code engine light on
HYUNDAI
SANTA FE SPORT
(2014) — ENGINE
Mar 1, 2026
Incident date: Mar 1, 2002
Knock sensor p1326 service code engine light on
Incident date: Feb 28, 2026
Driving safety concern. Important My new vehicle (Jeep Wrangler Rubicon X) 2026 abruptly shut down as I was driving and veering the steering wheel to the left. All the vehicle power was suddenly gone (electrical, engine, etc) without notice and the vehicle made an aggressive total stop immediately . The steering wheel was hard and the brakes blocked after it lose power and shut down. This has ... Read more
Incident date: Feb 28, 2026
Having a huge amount of probable parasitic drain. Can’t figure out where it’s coming from but killing a brand new battery in weeks
Incident date: Feb 28, 2026
To the National Highway Traffic Safety Administration I am submitting this formal safety complaint regarding a persistent and dangerous pattern of mechanical and electronic failures in my 2025 Hyundai Elantra N. These issues have rendered the vehicle unsafe for regular operation on public highways. The safety concerns began at 2810 miles when the vehicle first showed signs of structural and electr... Read more
Incident date: Feb 28, 2026
To the National Highway Traffic Safety Administration I am submitting this formal safety complaint regarding a persistent and dangerous pattern of mechanical and electronic failures in my 2025 Hyundai Elantra N. These issues have rendered the vehicle unsafe for regular operation on public highways. The safety concerns began at 2810 miles when the vehicle first showed signs of structural and electr... Read more
Incident date: Feb 13, 2026
Lifter failure, resulting in costly repairs and possible catastrophic engine failure while driving. Vehicle has 78,000 miles and has been regularly serviced.
Incident date: Feb 13, 2026
On [XXX] while driving the car on a city street in Northhampton, MA, I heard a loud "pop" and there were multiple warning lights, beeps and messages indicating there was a problem with the electrical system. The car slowed dramatically and I was unable to drive at a safe speed to keep up with traffic. The car slowly lost power and I was able to pull over to the side of the road. The temperature wa... Read more
Incident date: Feb 13, 2026
On [XXX] while driving the car on a city street in Northhampton, MA, I heard a loud "pop" and there were multiple warning lights, beeps and messages indicating there was a problem with the electrical system. The car slowed dramatically and I was unable to drive at a safe speed to keep up with traffic. The car slowly lost power and I was able to pull over to the side of the road. The temperature wa... Read more
Incident date: Feb 28, 2026
The gas tank was leaking without any warning or incident. The car was not involved in any incident that would have caused damage to the gas tank. The smell of raw fuel was very strong one morning. The vehicle was towed to the local dealer and inspected. Same model and year was under a recall for the gas tank but our particular vin was not included in the recall. There were no warning signs or symp... Read more
Incident date: Feb 27, 2026
I was driving the vehicle under normal road conditions, started to hear a whine from under the vehicle, then felt an explosion from under the vehicle. A lot of lights came in on the dash, and I could barely pull the vehicle over to the side of the road and turn it off. I had the vehicle towed to my garage, and they said the PTU had exploded, and my transfer case has a hole in it now. There is an a... Read more
Incident date: Jan 8, 2026
I am reporting a systemic failure of exhaust manifold retaining bolts on the 2020 Land Rover Defender (L663, P400 engine). While removing the engine skid plate, I discovered a fractured exhaust manifold bolt that had fallen down. The bolt head had separated, leaving the threaded portion in the cylinder head. There are I believe 12 manifold bolts securing the integrated exhaust manifold/turbocharge... Read more
Incident date: Jan 8, 2026
1: Driver’s window: don't go up or down, it doesn't respond to control. 2: Headlight warning lights is on all the time because bulbs are burn out so soon after replacement .
Incident date: Jan 14, 2026
Oil pump is made of plastic causing it to fail after a certain time and can lead to a total engine loss if not swapped out with BMW’s updated oil pump. They are aware of the issue but neglecting to handle the problem.
Incident date: Jan 28, 2026
Liftgate was clicking leaving interior lights on Drained battery- had to buy new battery! NOW Liftgate wil NOT open at all.
Incident date: Feb 23, 2026
Purchased my Tiguan 2026 11/12/25 at night. Brought the vehicle home and next morning, I went to drive it and it went into a 'limp mode" engine stuttering multiple emergency lights on the dashboard. Brought back to dealership ( did not even have the vehicle a full day) Was told that the salesman had put bad gas in it the put an additive in it. I picked it up a couple days later. During that time h... Read more
Incident date: Dec 4, 2025
2025 CHEVROLET EQUINOX HAD, ON NUMROUS OCCASIONS, COMPLETE POWER FAILURE. THE VEHICLE HAD TO BE JUMP STARTED MORE THAN ONCE. THE VEHICLE WAS BROUGHT IN TO THE DEALERSHIP, BY THE OWNER, WITH POWER FAILURE CONCERNS. THE VEHICLE WAS TOWED TO THE DEALERSHIP DUE TO COMPLETE POWER FAILURE CONCERNS. THE VEHICLE HAD BRAKE PEDAL ISSUE WHEN POWER FAILURE OCCURRED. MEANING THE BRAKE PEDAL WAS NOT ABLE TO BE ... Read more
Incident date: Jan 29, 2026
On 2/27/25 while driving my 2019 Honda Odyssey on the hwy the passenger side curtain airbags deployed after running over a pothole in the road. This frightened my wife and may it very difficult to see to pull over safely on the side of highway. There were no passengers in the car when it happened, no injuries or collision following g the deployment. We were very lucky. Police officer would not... Read more
Incident date: Jan 29, 2026
I was on the highway going at approximately 60mph when the car without any warning reduced speed to first around 40mph and then to 20mph all within a matter of a few minutes, causing me to pull over to the side of the highway. Luckily, I wasn't injured. I exited the highway, called my insurance company Geico and had the vehicle towed to the dealership where I leased this brand new vehicle from jus... Read more
Incident date: Feb 25, 2026
Oil pump in B58 BMW engines 2019-2022 has been a major safety concern that results in catastrophic failure while driving the vehicle. All because of BMW using a plastic component and quietly changed it, meanwhile hundreds of people had a major oil leak and engine seizures on hwy and $5k+ repairs.
Incident date: Feb 25, 2026
My car was parked, without any trees or other objects that could possibly damage my car near by, and the glass on my front windshield cracked for absolutely no reason. It starts where the glass attached to the car and spreads to the middle of my windshield. I believe there is an installation defect because this car is only 2 years old and has never had any damage to it. I also read that this is a ... Read more
Incident date: Feb 20, 2026
I am submitting this urgent complaint regarding my 2015 Honda Odyssey, equipped with the 3.5L V6 engine referenced in (TSB) 20-023 which acknowledges that the front rocker arm oil control valve (spool valve) gasket may fail and leak engine oil directly onto the alternator located beneath it. This condition can cause alternator contamination, charging system failure, electrical malfunction, and pot... Read more
Incident date: Nov 27, 2025
Vehicle was operating normally on interstate traffic at 70mph when vehicle suddenly flashed "Charging system fault" and the vehicle then would not accelerate and dropped to 25 mph. Trying to exit the interstate and vehicle went into limp mode and battery icon showed up. Had to be towed to Range Rover dealership Range Rover said the issue was a DC / DC converter. They replaced this and are now say... Read more
Incident date: May 3, 2025
The transmission shifts hard when downshifting from 10th gear on the highway. There is a loud audible clunk that you can also physically feel. Also when shifting around 3rd gear during city driving there is the same problem. Both of these could lead to loss of traction/vehicle control.
Incident date: Jan 23, 2026
I bought this vehicle used to take on a trip with my family. Drove it for a week and seemed to be fine. Got on the other side of Chicago, on interstate 80 (70mph) and the engine started shaking like an earthquake. Had to slow down fast and cross traffic to pull over. As soon as I pulled of the road it stopped, so I restarted. This happened 6 times on way to my destination, with one time in pr... Read more
Incident date: Jan 21, 2026
On the morning of January 23, 2026, the ICCU Assembly and fuse failed when driving on a freeway in moderately heavy traffic. I was driving about 55 mph when I heard a pop from somewhere behind me. A warning message came on the display to check the electrical system along with a battery symbol. The car lost power. Losing power like that on a freeway was not at all safe. It could only go about 25 mi... Read more
Incident date: Feb 20, 2026
The contact owns a 2001 Mazda MX-5 Miata. The contact received notification of TSB: 3505H (Non-Methane Organic Gas (NMOG) levels exceeding standards. The contact recently purchased the vehicle. The vehicle was taken to the dealer, who informed the contact that the remedy was not yet available. The contact was informed that parts were no longer being manufactured to repair the vehicle. The manufact... Read more
Incident date: Feb 20, 2026
Drove 50 miles. Charged car at a supercharger. Unplugged car normally. Pushed start normally. Heard a light “pop” sound. Car would drive but with low acceleration. Warning lights came on. Then bright “stop now” lights and beeping. Then it died in the parking lot and would not start at all.
Incident date: Jan 12, 2026
During interstate travel in rainy conditions, the vehicle appeared to lose traction and hydroplane. The tires appeared to have adequate remaining tread; however, they did not provide expected traction and the vehicle felt as though it was driving on ice. This was inconsistent with my prior experience operating the vehicle for over a year in various weather conditions without encountering similar i... Read more
Crash
Incident date: Jan 12, 2026
The ICCU failed under normal utilization The vehicle went into limp mode which changes expected driving dynamics The dealer confirmed ICCU failure and the manufacturer has confirmed the vehicle is a lemon as per MA state law No warnings prior to the failure
Incident date: Feb 20, 2026
The contact owns a 2022 Chevrolet Bolt EUV. The contact stated that while driving at an undisclosed speed, the electrical system became inoperable. The contact stated that the seat belt warning chime failed to function when the seat belt was not fastened. Additionally, the instrument panel became inoperable while attempting to reverse, and the rearview camera failed to function properly. The vehic... Read more
Incident date: Feb 20, 2026
ICCU Failure causes the car to not work.
Incident date: Feb 24, 2026
BMW installed a part that is failing quite a number of vehicles including this vehicle. The oil filter housing was not properly constructed at the factory. Fails.
Incident date: Oct 4, 2025
No oil in engine can cause fire. Meineke in walkertown inspects the vehicle. No lights or warnings. Vehicle just started running funny. Problem confirmed by Meineke in walkertown. They claim it is a consumption issue because there are no leaks.
Incident date: Oct 4, 2025
The embedded navigation system tends to provide directions getting the vehicle into off road areas that are not designated to be driven. This not only causes damages to the car but also leads to unsafe situations. While driving in the Upper Peninsula of Michigan headed to the Kitch-Iti-Kipi, it took me to tall grass and high voltage towers almost getting me to a ditch. While driving in St. Augusti... Read more
Incident date: Oct 4, 2025
The contact owns a 2021 Ford Bronco Sport. The contact received notification of NHTSA Campaign Number: 25V467000 (Fuel System, Gasoline). While driving at an undisclosed speed, the check engine warning light was illuminated, and the vehicle began shaking and hesitated while accelerating. The vehicle was taken to a dealer, where it was diagnosed, and the failure was associated with DTC: P0456 EVAP ... Read more
Incident date: Oct 4, 2025
The plastic covers such as the wheel wells, inner fender linings, under body shield, are very prone to coming off by either minor objects intruding them or hitting them such as branches, rocks, or even water and sand. While driving on a highway at the Upper Peninsula in Michigan on October, a large branch on the road got inside the front wheel well and it took it away. It flew into the highway as ... Read more
Incident date: Oct 4, 2025
The plastic covers such as the wheel wells, inner fender linings, under body shield, are very prone to coming off by either minor objects intruding them or hitting them such as branches, rocks, or even water and sand. While driving on a highway at the Upper Peninsula in Michigan on October, a large branch on the road got inside the front wheel well and it took it away. It flew into the highway as ... Read more
Incident date: Jan 12, 2026
While driving my 2013 Toyota Prius (110,691 miles), multiple warning lights suddenly illuminated on the dashboard, including the ABS, Brake, and Stability Control lights. I initially took the vehicle to an independent specialist (DC Line), but the mechanic there suggested I take it directly to Toyota because his staff recognized this as a known manufacturing defect that should be covered by the ma... Read more
Incident date: Jan 12, 2026
On January 12, 2026, the vehicle shut off twice during the same trip while driving in traffic. All dashboard warning lights illuminated, the tachometer spiked, RPM readings did not correspond, the gear selector became unresponsive, and the vehicle lost propulsion while in motion. On February 15, 2026, the vehicle shut off again while driving under similar conditions. The vehicle was taken to a H... Read more
Incident date: Jan 12, 2026
On January 12, 2026, the vehicle shut off twice during the same trip while driving in traffic. All dashboard warning lights illuminated, the tachometer spiked, RPM readings did not correspond, the gear selector became unresponsive, and the vehicle lost propulsion while in motion. On February 15, 2026, the vehicle shut off again while driving under similar conditions. The vehicle was taken to a H... Read more
Incident date: Apr 12, 2025
On Saturday at approximately 5:30 p.m., while driving on a two-lane city street with vehicles around me, my GMC Sierra began malfunctioning. The gauges flickered, warning lights appeared, and a transmission warning activated. As I attempted to safely pull over, the vehicle began stuttering and then completely stalled in the middle of traffic. Cars swerved and honked to avoid hitting me. Fortunatel... Read more
Incident date: Apr 12, 2025
A week after I got my 2025 Hyundai Kona Limited, while trying to have the moonroof when headed into the highway since it gets too noisy if left open, the glass will touch the guard and then back away and remain fully open. However, the issue becomes more serious when it starts to rain or snow as it will remain open. In three occasions, the moonroof will not close. During a downpour, I had to use a... Read more
Incident date: Feb 27, 2026
A week after I got my 2025 Hyundai Kona Limited, while trying to have the moonroof when headed into the highway since it gets too noisy if left open, the glass will touch the guard and then back away and remain fully open. However, the issue becomes more serious when it starts to rain or snow as it will remain open. In three occasions, the moonroof will not close. During a downpour, I had to use a... Read more
Incident date: Jan 31, 2026
Middle row passenger seat locking mechanism fails causing seat to collapse and move forward while passengers are seated in it. The button that engages the seat motor is extremely sensitive and is engaging without anyone pressing it.
Incident date: Jan 31, 2026
On January 31st, 2026, not long after starting a journey in my car, I got a “check electrical systems” warning. I was close to home so was able to turn around and drive home. Just before pulling into the driveway, the warning changed to a “power limited” warning. On Monday Feb 2nd, I had the car towed to my local dealership, where it has been since. The dealer confirmed that it was an i... Read more