Consumer Safety Complaints
Search 2,215,138 safety complaints filed by vehicle owners with NHTSA — including 138,663 crashes, 56,255 fires, and 8,561 deaths.
What is a NHTSA consumer complaint?
A consumer complaint is a free-form report filed by a vehicle owner directly to the National Highway Traffic Safety Administration (NHTSA) describing a safety concern about their vehicle. NHTSA collects these reports through its Vehicle Owner Defect Report (VOQ) system and publishes them publicly. Each complaint includes the affected component, the date and circumstances of the incident, whether the failure caused a crash or fire, and any reported injuries or deaths. The owner's full narrative description is included verbatim — NHTSA does not edit or moderate the descriptions.
The database below contains over 2,215,138 individual complaints. NHTSA's investigators monitor it for clusters of similar reports — when enough owners describe the same failure mode on the same vehicle, NHTSA may open a Preliminary Evaluation that can lead to a recall. Many of the largest recalls in U.S. history, including the Takata airbag recall and the Hyundai/Kia engine fire recalls, started as patterns visible in this complaint database years before they became formal recalls.
How to interpret what you read
A few principles for reading consumer complaints usefully:
- One complaint is anecdote; a hundred similar complaints is data. NHTSA does not investigate the truthfulness of any individual report — that's the job of the Office of Defects Investigation, which looks at the full pattern. When evaluating a vehicle, look for whether multiple owners describe the same chain of events.
- Crash, fire, injury, and death flags are owner-set. They are not verified by NHTSA. They are still useful as a filter, because owners who tick those boxes are typically reporting more serious incidents than those who don't.
- Component categories are NHTSA-assigned, not owner-assigned. NHTSA standardizes the component field so that complaints can be aggregated. The owner narrative often goes into more detail than the component category captures.
- Complaint volume scales with sales volume. A best-selling model will accumulate more raw complaints than a niche model even at the same defect rate. To compare across vehicles, look at complaints per 100,000 units sold, not raw counts.
If you've experienced a defect
File a complaint. NHTSA's investigators rely on this database to detect emerging defects, and useful complaints — specific, concrete, with dates and mileage and clear descriptions of what happened — feed directly into the agency's pattern detection. The form takes about 10 minutes and is at nhtsa.gov/recalls under "Report a Safety Problem." Your complaint becomes part of the same public record that this page is built from. Owners filing detailed VOQs are how recalls get triggered.
Read more from our blog
Showing 76,133 complaints for HYUNDAI
Incident date: Dec 22, 2025
Vehicle WITHOUT WARNING will start to jerk then go into “limp” mode. Pressing on gas pedal makes the revving noise but with not physical movement made. This has happened on MULTIPLE occasions (13 times in 4 months) including in the snow and on the interstate while driving at 70mph where no shoulder is available to pull over. Car was taken to dealership 3 different times with no actual diagnosi... Read more
Incident date: Dec 22, 2025
On March 1, 2026, while traveling south on Colonel Rodman Highway, I heard a sudden explosive noise and the Jeep bucked and jerked violently, nearly causing an accident. We were able to reach the breakdown lane, but the situation created a highly hazardous driving condition. My research identified a significant PTU recall and TSB 9004402, which acknowledges complexities and compatibility issues b... Read more
Incident date: Dec 22, 2025
Engine oil light doesn’t work. Oil light flashed a couple of times in separate instances. Checking oil dip stick which smells like burning oil and dip stick hardly showed any oil left.
Incident date: Feb 11, 2026
A coolant hose located on the top of the engine developed a leak that caused the engine to overheat. It was necessary to remove several components of the engine to reach and replace the leaking hose. This repair cost over 5000 dollars with the associated labor cost. Vehicle had less than 6000 miles on it at the time of the incident. It took several weeks to get the needed parts.
Incident date: Feb 11, 2026
1. Electronic power steering modular issue. My 2018 GMC SEIRRA 1500 CREW CAB JUST LOST ALL POWER STEERING. THEN WHEN I PARK IT. Assist notifications come on, ABS notices, BRAKE light stays on, trailer/tow notifications, trailer assist, parking brake, etc SUDDENLY A LOUD thump & feels like the whole truck just drops like 5” inches, settling. I cannot afford an inspection (ID theft in... Read more
Incident date: Sep 11, 2025
The rear light bar/tail light assembly fills with water and causing turn signals and light bar to intermittently not work. This occurred the first time that the vehicle was left out in the rain at approximately 65k. It is always parked covered and I do not drive in the rain. Many other Atlas have this issue much sooner if they are left in the inclement weather.
Incident date: Feb 1, 2026
on 1/31/26 I replaced battery that was only a little over a year old. on 2/1/26 while driving myself and 2 of my kids to there grandparents we lost power and lights on dash started flickering. I was able to pull over the side barely. I was told by family after explaing what happend that it could be related to the recall. I called Larry H Miller Hyundai Albuquerque and they verified the recall and ... Read more
Incident date: Feb 1, 2026
I own a 2024 Chevrolet Silverado EV WT equipped with the OEM soft tonneau cover. The original cover and its warranty replacement have both failed in the same way. The cover material appears to shrink over time so that the side flaps will no longer reach and stay attached to the Velcro along the bed rails. At highway speeds the cover flaps and “balloons” upward, and the Velcro strips will not s... Read more
Incident date: Feb 1, 2026
multitude of electrical problems: Fuel/Propulsion System, Lighting, and body controls along with all ADAS: Adaptive Cruise Control, Automatic Emergency Braking, Blind Spot Warning, Forward Collision Warning, Lane Departure Warning, Lane Keeping Assistance systems are impacted by random intermittent glitching as computer screen bubbling progressed with goo leaking out of the bottom of the main comp... Read more
Incident date: Apr 1, 2025
The contact owns a 2012 Hyundai Veloster. The contact stated that the vehicle was taken to the local dealer for an unknown recall repair. Upon retrieving the vehicle, the check engine warning light illuminated. The reverse and drive gears were inoperable. The vehicle was towed to the local dealer, where an unknown diagnosis was provided. The vehicle was repaired, but the failure recurred. The cont... Read more
Incident date: Apr 1, 2025
The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention). The contact stated that the rear-view camera had stopped showing an image for over a year. The contact called the local dealer several times about the rear-view camera and the rear brake lines, but was advised that the recall re... Read more
Incident date: Apr 1, 2025
The contact owns a 2017 Ford Edge. The contact received notifications of NHTSA Campaign Number: 25V544000 (Service Brakes, Hydraulic) and 25V572000 (Back Over Prevention). The contact stated that the rear-view camera had stopped showing an image for over a year. The contact called the local dealer several times about the rear-view camera and the rear brake lines, but was advised that the recall re... Read more
Incident date: Mar 3, 2026
The heads up display and dashboard display go black while driving. Sometimes it flickers on and off repeatedly which is very distracting while driving. When it is off, I cannot see speed, fuel, etc. A recall was issued for this problem, however my vehicle VIN was not included in the recall, meaning the dealer will not address it. Additionally because it happens randomly it is impossible for the d... Read more
Incident date: Jul 15, 2025
Forward Facing Driver Assist cabin camera will shut off the cruise while you are driving if it cannot detect your eyes. This is NOT a safety feature but rather an extremely dangerous safety hazard!!! While you are traveling at 70+ mph and put on sunglasses and all of a sudden the car starts alarming and decelerates without warning causing the driver to become EXTREMELY distracted trying to figure ... Read more
Incident date: Feb 3, 2026
My 2013 Hyundai Sonata has a replacement 2.0T Theta II engine. Recently, it developed a fuel leak that identically matches the description of Hyundai recall Recall 22-01-047H (NHTSA #22V-312). I have attached a description of my fuel leak as assesed by a Hyundai dealership alongside a .pdf of the NHTSA safety recall report to demonstrate that the issue is identical. Hyundai corporate is refusing t... Read more
Incident date: Feb 3, 2026
My 2013 Hyundai Sonata has a replacement 2.0T Theta II engine. Recently, it developed a fuel leak that identically matches the description of Hyundai recall Recall 22-01-047H (NHTSA #22V-312). I have attached a description of my fuel leak as assesed by a Hyundai dealership alongside a .pdf of the NHTSA safety recall report to demonstrate that the issue is identical. Hyundai corporate is refusing t... Read more
Incident date: Mar 3, 2026
The contact’s daughter owns a 2015 Hyundai Sonata. While driving and coming to a stop, the vehicle lost motive power. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The dealer informed the owner that the failure would not be cover... Read more
Incident date: Mar 1, 2026
Vehicle is consuming or burning oil at a high rate. While dealer has done an oil consumption test and claimed it was "within tolerance," I have on multiple occasions had the car start to shudder at 2,000 miles since last oil change only to find the oil wasn't even on the stick anymore. The symptoms go away when adding oil, on some occasions more than 4 quarts of oil need to be added to get the oil... Read more
Incident date: Sep 13, 2025
I was driving on a clear day with no traffic in front of me, going approximately 35 miles an hour. My car abruptly took over the braking and suddenly stopped the car in the middle of the road. The cars coming from behind me had to swerve into the other lane to avoid a collision. It was terrifying. I contacted the dealer was told they had never heard of this happening and I probably had somethin... Read more
Incident date: Feb 22, 2026
The HUD and dashboard on 2025 Hyundai tucson hybrid restart intermittently during driving, often during temperature change (e.g. from an indoor parking lot to outside) or on bumpy roads. Sometimes the HUD and the dashboard black out for a while during driving, making it impossible to determine the speed and vehicle conditions. This is threatening to safety on highways. This first happened on my n... Read more
Incident date: Mar 3, 2026
The contact owns a 2021 Hyundai Palisade. The contact stated that while attempting to park, the rear parking sensor became inoperable, and a message was displayed on the instrument panel. The contact stated that no audible alert was heard while reversing. The vehicle was taken to the dealer, where it was diagnosed, and determined that the rear parking sensor wiring harness had failed and needed to... Read more
Incident date: Sep 24, 2025
“I am reporting the paint failure on my 2019 Hyundai Elantra as a safety-related concern. The widespread peeling has exposed bare metal, creating a risk of corrosion that can weaken body panels and potentially affect structural safety. This also reduces the vehicle’s protective coating, which is designed to prevent environmental damage. I am requesting Hyundai review this as a potential defect... Read more
Incident date: Feb 28, 2026
Check Engine light is flashing on dashboard. Reduced Vehicle speed. Car will not drive beyond 62 miles.Lost of power during acceleration.
Incident date: Jan 14, 2026
I couldn’t start the car. I had to tow it to nearest dealership. I waited one week to get diagnosis and was told about ICCU failure. It took 45 days in the shop to get it fixed.
Incident date: Mar 17, 2025
The high beams don’t work only the low beams work. And the low beams are very dim. The high beam light blue indicator comes on, but the high beams do not turn on. It’s very difficult to see at night.
Incident date: Mar 2, 2026
My wife was driving our Ioniq 5 on the freeway. She received a message on the dash about the electrical system (probably ICCU failure), and then the car limited itself ("turtle mode") so that the max speed was 20mph. A minute or two later it slowed down even further to 10mph. She was able to get off the freeway safely.
Incident date: Mar 2, 2026
My wife was driving our Ioniq 5 on the freeway. She received a message on the dash about the electrical system (probably ICCU failure), and then the car limited itself ("turtle mode") so that the max speed was 20mph. A minute or two later it slowed down even further to 10mph. She was able to get off the freeway safely.
Incident date: Mar 2, 2026
My wife was driving our Ioniq 5 on the freeway. She received a message on the dash about the electrical system (probably ICCU failure), and then the car limited itself ("turtle mode") so that the max speed was 20mph. A minute or two later it slowed down even further to 10mph. She was able to get off the freeway safely.
Incident date: Aug 1, 2025
The trunk hatch is no longer functioning. The car beeps, but does not unlatch. Once the gate is manually open from a latch inside the trunk, it will not close by pushing the gate close button. It just stopped working. I went into the grocery store, and when I returned with groceries, it stopped working. Hyundai says it's out of warranty and will cost $1800 to repair.
Incident date: Aug 1, 2025
The trunk hatch is no longer functioning. The car beeps, but does not unlatch. Once the gate is manually open from a latch inside the trunk, it will not close by pushing the gate close button. It just stopped working. I went into the grocery store, and when I returned with groceries, it stopped working. Hyundai says it's out of warranty and will cost $1800 to repair.
Incident date: Mar 1, 2026
The contact owns a 2021 Hyundai Sonata. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The vehicle was driven to the shoulder of the road. The contact stated that the fuel level indicated empty, and the low fuel warning light was illuminated. The passenger seated in the rear seat noticed tha... Read more
Incident date: Feb 26, 2026
While attempting to leave home, the 'Check Electrical System' warning came on. The vehicle entered a 'safe mode' and was unable to accelerate. The car was towed, and the dealer confirmed a complete failure of the ICCU and associated fuse (DTC P1A9096). This is a known issue (Recall 24V-204) and created a dangerous situation.
HYUNDAI
SANTA FE SPORT
(2015) — EXTERIOR LIGHTING
Mar 2, 2026
Incident date: Oct 14, 2025
My 2015 Hyundai Santa Fe with approximately 101,000 miles has experienced gradual deterioration of both low beam headlights. The light output is extremely dim and unsafe for night driving. Visibility is significantly reduced, making it difficult to see lane markings, pedestrians, and road hazards. The issue developed gradually over time and affects both headlights equally, suggesting an internal p... Read more
Incident date: Feb 11, 2026
Check electric vehicle system light came on and power slowly diminished which meant the car was unable to sustain highway speeds. Had to be towed to dealership.
Incident date: Feb 11, 2026
Check electric vehicle system light came on and power slowly diminished which meant the car was unable to sustain highway speeds. Had to be towed to dealership.
Incident date: Dec 8, 2025
I was instructed by Hyundai USA to tow my Veloster to West Palm Beach Hyundai dealership specifically for the rod bearing diagnostic after I reported huge amount of smoke coming from the engine, engine oil leak, failed thermostat, and failed water pump, all while I was driving to work. I have repeatedly asked for Hyundai USA to send me a copy of the technician's notes, oil pressure test results... Read more
Incident date: Mar 1, 2026
The contact owns a 2014 Hyundai Sonata. The contact stated that after parking the vehicle and leaving it unoccupied, the contact's daughter, who was seated on a porch, called the contact informing her there was grey/blue smoke emitting from the vehicle. The smoke increased, and fire droppings were coming from underneath the vehicle. The contact arrived back at the vehicle and saw the fire coming f... Read more
Fire
Incident date: Feb 1, 2026
The contact owned a 2022 Hyundai Elantra. The contact stated while the vehicle was parked, the contact stated that a relative had entered the residence and informed the contact that the vehicle was on fire. The vehicle was unoccupied. The contact stated that no warning lights were illuminated prior to the failure. The fire department arrived and extinguished the fire. A fire report was filed. In a... Read more
Fire
Incident date: Feb 10, 2026
My car had a KSDS knock sensor detection system campaign 966 installed in 2022 specifically to active if having rod bearing wear. Towed my car to Hyundai under the TXXM warranty and they said my bearing clearance was ok and i need new lifters and timing chain cost for repair $2900. I have asked for the full rod bearing wear test report and they will not provide it. They have had my vehicle for 20 ... Read more
Incident date: Feb 4, 2026
On Wednesday February 4, 2026 my car began to shake and shudder and almost stall out and the check engine light came on again. I had just gotten my car back from Burlington Hyundai the day before for the same problem. I drove it straight to the dealership for service. This time, they said it was a problem with the EGR system. They replaced some things and I got my car back on Friday February 13, 2... Read more
Incident date: Jan 31, 2026
On Saturday January 31, 2026, I was driving and the tachometer started to go low like the car was going to stall out and the car began to shake. Then the check engine light came on. I was afraid to drive it, so I parked it in a church parking lot and had it towed to Burlington Hyundai on Sunday February 1, 2026. On Monday February 2, 2026 Burlington Hyundai said there was a problem with the spark ... Read more
Incident date: Oct 8, 2025
On October 8, 2025, my car's tachometer started to dip and my car began to shake like it was going to stall as I approached a traffic light. The check engine light came on. I was close to my destination (about a 1/4 mile) so I drove to the parking lot and turned off the car. I started it again and the check engine light turned off and the car was running fine. On October 13, 2025, I took my car i... Read more
Incident date: Jan 2, 2026
The contact owns a 2025 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the rear passenger's side seat belt assembly failed to latch on the initial attempt and required a second attempt to forcefully secure the seat belt buckle. The vehicle was taken to the... Read more
Incident date: Dec 26, 2025
The contact owns a Nuna Car Seat, Model Type: Pipa Aire RX, Manufactured Date: March 06, 2024. The car seat was installed in a 2023 Volvo XC60. The contact stated while unbuckling the child out of the car seat, the straps used to latch the harness were loose. After the initial failure, the contact inspected the car seat harnesses several times while strapping the child into the car seat; however, ... Read more
Incident date: Jan 30, 2026
I went to start the car. Got out and shut the drivers door and the rear windshield shattered and fell in. There were no cracks or chips in the window before. Broken glass shards got all in my 7 month olds extra car seat that we use for a stroller. The Nissan dealership we bought the car from said the glass is on back order with no idea when it will be in stock. They put plastic over it and sent us... Read more
HYUNDAI
SANTA CRUZ
(2025) — SUSPENSION
Mar 1, 2026
Incident date: Mar 1, 2026
The rear passenger and driver side coil springs failed along with the bottom rubber seats. Both springs were broken/cracked and had slide off the rubber seats.
HYUNDAI
SANTA CRUZ
(2025) — EXTERIOR LIGHTING
Mar 1, 2026
Incident date: Mar 1, 2026
I was driving on a highway at 55mph at night today 3/1/2026 and all of a sudden the headlights, instrumentation lights, and computer display went out, very scary, the all turned back on about 1.5 seconds later.
HYUNDAI
SANTA FE SPORT
(2018) — POWER TRAIN
Mar 1, 2026
Incident date: Feb 27, 2026
When turning left (only) and accelerating, there is a distinct "clicking" noise and shudder coming from the front left undercarriage. It can be felt through the steering wheel. I believe it is coming from the CV joint and could lead to failure of that link and loss of steering control.
Incident date: Mar 1, 2026
I am reporting a safety concern involving BMW vehicles equipped with the B58 Technical Update (B58TU) engine, commonly found in model years 2019–2021. These vehicles utilize a variable-displacement engine oil pump containing an internal thermoplastic adjusting component responsible for regulating oil pressure. Field failures are increasingly being reported in which this internal component fract... Read more